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iOS (iPhone, iPad)

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • Rastereyes
  • Casual Listener
  • 83554 Views
  • 19 replies
  • 37 likes
  • 83554 Views
  • 19 replies
  • 37 likes

Solved!! Why do I get recommendations from a different account

I recently created a Spotify account for my dad and for some reason his account linked with mine and I get recommended music from his account while it says I’m signed into my account. How do I fix this?PlanPremiumCountry USADeviceiPhone 7Operating Sy...

6B89C83F-2AD5-47D9-BFDC-EC1CECAC29D2.png 5706729C-E3F1-4D91-AB72-5BFCF2677038.png 4F46B0AB-AF9E-4656-8EA8-01EB3013D6B0.png
  • Visitor
  • I recently created a Spotify account for my dad and for some reason his account linked with mine and I get recommended music from his account while it says I’m signed into my account. How do I fix th...
  • Keemo4565
  • Visitor
  • 1207 Views
  • 4 replies
  • 0 likes
  • 1207 Views
  • 4 replies
  • 0 likes

New update with “saved in” ruined making playlists

The latest iOS Spotify update for iPhone is horrible in making playlists. This just started yesterday but was fine the day before and I don’t have automatic updates set to on. The app now has a separate section when creating playlists called “Saved I...

  • Regular
  • The latest iOS Spotify update for iPhone is horrible in making playlists. This just started yesterday but was fine the day before and I don’t have automatic updates set to on. The app now has a separ...
  • 141 Views
  • 0 replies
  • 0 likes
  • 141 Views
  • 0 replies
  • 0 likes

Superuser Contribution Song added to queue disappears

This keeps happening (!)1.I would be playing a queue of songs based on an album - “album radio”. 2.I add a song to the queue, which indeed shows up as the next song to be played. 3. I pause Spotify to go and do something. When I come back, the song I...

  • Roadie
  • This keeps happening (!) 1. I would be playing a queue of songs based on an album - “album radio”.  2. I add a song to the queue, which indeed shows up as the next song to be played.  ...
  • RobAC100
  • Newbie
  • 2362 Views
  • 15 replies
  • 0 likes
  • 2362 Views
  • 15 replies
  • 0 likes

Superuser Contribution Downloaded music randomly stopping and pausing

PlanPremiumCountryUSADeviceiPhone XROperating SystemiOS My Question or Issue When playing downloaded music, specifically when connected to my Car Thing or car bluetooth, some downloaded music will randomly stop playing after roughly 8-10 seconds, whi...

  • Casual Listener
  • Plan Premium Country USA Device iPhone XR Operating System iOS   My Question or Issue   When playing downloaded music, specifically when connected to my Car Thing or car bluetoot...
  • Alondroo
  • Newbie
  • 6710 Views
  • 12 replies
  • 1 likes
  • 6710 Views
  • 12 replies
  • 1 likes

Superuser Contribution Widgets not working

Hello! So I am not able to add the Spotify widget to my phone anymore. It kept glitching out and then now it’s not even an option and I cannot even find Spotify in the widget options. I use it all the time so it is very frustrating that I can’t open ...

  • Visitor
  • Hello! So I am not able to add the Spotify widget to my phone anymore. It kept glitching out and then now it’s not even an option and I cannot even find Spotify in the widget options. I use it all th...
  • Susan_GP
  • Moderator
  • 1948 Views
  • 3 replies
  • 1 likes
  • 1948 Views
  • 3 replies
  • 1 likes

Solved!!Superuser Contribution when i play my playlist it plays random songs

when i woke up i played music on my alexa and i was confused because when i controlled the music directly through the spotify app it would play songs not even in my playlist but say im playing my playlist but now that im not connected to my alexa it ...

  • Visitor
  • when i woke up i played music on my alexa and i was confused because when i controlled the music directly through the spotify app it would play songs not even in my playlist but say im playing my pla...
  • MihailY
  • Moderator
  • 104787 Views
  • 39 replies
  • 2 likes
  • 104787 Views
  • 39 replies
  • 2 likes

Superuser Contribution Can’t see album covers because “More” button has been replaced with “edit” on created playlists

Plan-freecountry- USdevice- iPhone 13 (IOS) problem-On my own created playlists the “more” button has been replaced with an a button titled “edit” and when I click that button it opens my playlist but it does not show any of the album covers, only a ...

9EB94BF5-153D-4039-AFD0-D11CC63264CB.jpeg EF3308C4-616D-4203-83D9-10B7618CE8F2.jpeg
  • Visitor
  • Plan-free country- US device- iPhone 13 (IOS)   problem- On my own created playlists the “more” button has been replaced with an a button titled “edit” and when I click that button it opens...
  • Mr_pebbles1
  • Newbie
  • 7598 Views
  • 41 replies
  • 5 likes
  • 7598 Views
  • 41 replies
  • 5 likes

Superuser Contribution Unable to access Data Saving and offline setting in IOS app

PlanFreeCountryUnited StatesDeviceiPhone 12Operating SystemiOS 17.7My Question or IssueWhen I go to the app settings and go to Data-Saving and offline I get a pop up that says “Turn off offline access? You won't be able to play content when you're of...

  • Newbie
  • Plan Free Country United States Device iPhone 12 Operating System iOS 17.7 My Question or Issue When I go to the app settings and go to Data-Saving and offline I get a pop up that says “Turn...
  • Claudia310
  • Newbie
  • 364 Views
  • 2 replies
  • 2 likes
  • 364 Views
  • 2 replies
  • 2 likes

Superuser Contribution [Podcast] randomly jumps to the next episode while in the middle of a podcast

PlanPremiumCountry DeviceiPhone 7Operating SystemiOS 10 I will be in the middle of an episode of a podcast and suddenly the beginning of the next episode will play and I have to return to the previous episode

  • Newbie
  •   Plan Premium Country   Device iPhone 7 Operating System iOS 10   I will be in the middle of an episode of a podcast and suddenly the beginning of the next episode will play...
  • shaleymoon
  • Casual Listener
  • 24162 Views
  • 74 replies
  • 19 likes
  • 24162 Views
  • 74 replies
  • 19 likes

Superuser Contribution Volume drops in Spotify app in iOS 17.1.2

PlanPremiumCountryUSADeviceiPhone 12 ProOperating SystemiOS 17.1.2 My Question or IssueWhile I am playing music from the app on my iPhone over the phone’s intrinsic speaker, if the screen locks (goes dark), when I wake it up (Lock Screen shows), the ...

  • Regular
  • Plan Premium Country USA Device iPhone 12 Pro Operating System iOS 17.1.2   My Question or Issue While I am playing music from the app on my iPhone over the phone’s intrinsic speaker, ...
  • Lilly16
  • Casual Listener
  • 3673 Views
  • 19 replies
  • 0 likes
  • 3673 Views
  • 19 replies
  • 0 likes

Superuser Contribution login on iOS 10.3.4 not working anymore

Since a few days login on iOS 10.3.4 is not working. Uninstall, reinstall Spotify, reset password and restart phone didn't solve the problem. I would be very pleased about feedback. Thanks

  • Casual Listener
  • Since a few days login on iOS 10.3.4 is not working. Uninstall, reinstall Spotify, reset password and restart phone didn't solve the problem.   I would be very pleased about feedback. Thanks ...
  • Not applicable
  • 4887 Views
  • 7 replies
  • 1 likes
  • ios login
  • 4887 Views
  • 7 replies
  • 1 likes

Superuser Contribution Home Screen “new release” section annoying

PlanPremiumCountry I hate the new release section that’s like a banner now at the top. Any way to remove?DeviceiPhone XOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI hate the new release section that’s like a banner now...

  • Casual Listener
  •   Plan Premium Country   I hate the new release section that’s like a banner now at the top. Any way to remove? Device iPhone X Operating System (iOS 10, Android Oreo, Windo...
  • MoistBaguette
  • Casual Listener
  • 2319 Views
  • 7 replies
  • 0 likes
  • 2319 Views
  • 7 replies
  • 0 likes

Superuser Contribution No Downloaded Songs working offline

Student Plan - Australia - iPhone 11 Pro Max - iOS 17 public beta Since I’ve gotten onto the new iOS public beta, Spotify has not properly downloaded my music (I had to re-download and I needed the space to update). My app shows the downloaded symbol...

  • Casual Listener
  • Student Plan - Australia - iPhone 11 Pro Max - iOS 17 public beta   Since I’ve gotten onto the new iOS public beta, Spotify has not properly downloaded my music (I had to re-download and I nee...
  • Kiwi68
  • Newbie
  • 8484 Views
  • 8 replies
  • 0 likes
  • 8484 Views
  • 8 replies
  • 0 likes

Superuser Contribution Album not playing/grayed out

PlanPremiumCountryUSDevice(iPhone 12Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueAll other albums & songs are working aside from one album where the songs are gray. The same album is working for other users though.

  • Casual Listener
  •   Plan Premium Country US Device (iPhone 12 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue All other albums & songs are working aside fr...
  • Maria
  • Moderator
  • 6056 Views
  • 16 replies
  • 0 likes
  • 6056 Views
  • 16 replies
  • 0 likes

Superuser Contribution cannot pin any new playlists or artists (premium user)

I've not been able to pin any new artists or playlists. I have spotify premium and only 3 things pinned. Idk why I can't pin any new ones. Like the button is straight up not there.

  • Visitor
  • I've not been able to pin any new artists or playlists. I have spotify premium and only 3 things pinned. Idk why I can't pin any new ones. Like the button is straight up not there.
  • Roxient37
  • Regular
  • 1320 Views
  • 17 replies
  • 1 likes
  • 1320 Views
  • 17 replies
  • 1 likes

Superuser Contribution How do I get rid of all that blue storage taken up? I reallly don’t want to get ride of my playlists

PlanPremiumCountryUSADeviceiPhone 6Operating SystemiOS My Question or IssueI'm worried that soon I'll have to stop adding to my hundreds of playlists, which are super important to me, or that something else less then ideal will happen. What do I do? ...

  • Casual Listener
  •   Plan Premium Country USA Device iPhone 6 Operating System iOS  My Question or Issue I'm worried that soon I'll have to stop adding to my hundreds of playlists, which are super i...
  • OscarDC
  • Moderator
  • 62551 Views
  • 22 replies
  • 0 likes
  • 62551 Views
  • 22 replies
  • 0 likes

Superuser Contribution Device keeps disappearing from the list of available devices

PlanPremiumDeviceiPhone 13Operating SystemiOS 16 This must be a known issue as it's been happening for years - devices keep disappearing from the list of available devices on the same wifi and the only way to fix it is to restart Spotify on the devic...

  • Regular
  • Plan Premium Device iPhone 13 Operating System iOS 16   This must be a known issue as it's been happening for years - devices keep disappearing from the list of available devices on the s...
  • Poncke
  • Casual Listener
  • 2056 Views
  • 10 replies
  • 3 likes
  • 2056 Views
  • 10 replies
  • 3 likes

Superuser Contribution Listening to Spotify while watching a zoom recording on an iphone

PlanPremiumCountryUK Device(iPhonEOperating SystemSorry I’ve no idea My Question or Issue I want to watch a zoom recording (that I’ve purchased from a website). It comes with a Spotify playlist. If I start playing the playlist then open the zoom reco...

  • Visitor
  • Plan Premium Country UK   Device (iPhonE Operating System Sorry I’ve no idea   My Question or Issue     I want to watch a zoom recording (that I’ve purchased from a we...
  • Joan
  • Moderator
  • 141 Views
  • 1 replies
  • 0 likes
  • 141 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playback issues April 16th

According to sources the outage has been corrected however on my brand new iPhone 16 the still will not play. I turned the phone off and back on & cleared the cache. The suggestion was to post here if the issue was not resolved

  • Visitor
  • According to sources the outage has been corrected however on my brand new iPhone 16 the still will not play. I turned the phone off and back on & cleared the cache.  The suggestion was to p...
  • Dessi
  • Moderator
  • 162 Views
  • 1 replies
  • 0 likes
  • 162 Views
  • 1 replies
  • 0 likes