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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • zoabknew
  • Regular
  • 29750 Views
  • 13 replies
  • 35 likes
  • 29750 Views
  • 13 replies
  • 35 likes

Solved!!Superuser Contribution Spotify keeps crashing after update

PlanPremiumCountryItalyDeviceiPhone 13 ProOperating SystemiOS 16.5.1Spotify: 8.8.50.456My Question or IssueIt’s the third time that i try to listen to Bruddanem by JID entirely and I can’t because Spotify crashes every time. I am exhausted with the b...

  • Music Fan
  • Plan Premium Country Italy Device iPhone 13 Pro Operating System iOS 16.5.1 Spotify: 8.8.50.456 My Question or Issue It’s the third time that i try to listen to Bruddanem by JID entire...
  • Shofaisme88
  • Visitor
  • 9623 Views
  • 45 replies
  • 1 likes
  • 9623 Views
  • 45 replies
  • 1 likes

Solved!!Superuser Contribution Unlimited auto download of episodes on mobile.

As per the screenshot, there is a forced limit on the auto download of number of episodes. I recommend following changes: There should be an option for user to choose unlimited downloads. So, all the new episodes are downloaded. UI is confusing.

IMG_E20F261D4196-1.jpeg
  • Music Fan
  • As per the screenshot, there is a forced limit on the auto download of number of episodes. I recommend following changes:   There should be an option for user to choose unlimited downloads. So...
  • Eni
  • Moderator
  • 156 Views
  • 1 replies
  • 0 likes
  • 156 Views
  • 1 replies
  • 0 likes

Superuser Contribution I cannot type on my keyboard, random letters make the tracks skip/go back.

I've tried disconnecting and reconnecting my magic keyboard, signing off and back in, uninstalling Spotify, and using it on a web browser - nothing works. I mostly use it on my computer while I'm working, which is getting extremely frustrating.

  • Regular
  • I've tried disconnecting and reconnecting my magic keyboard, signing off and back in, uninstalling Spotify, and using it on a web browser - nothing works. I mostly use it on my computer while I'm wor...
  • formmigga
  • Regular
  • 651 Views
  • 11 replies
  • 0 likes
  • 651 Views
  • 11 replies
  • 0 likes

Superuser Contribution Selected song is not playing, and songs in playlist are not showing

So when I play a songs, I only get a preview of the song and the selected song is not playing, also the songs that I add to my playlist are not showing up... do I need to get premium now?? PlanFreeCountryUnited StatesDeviceiPhone 14 Operating Systemi...

  • Newbie
  • So when I play a songs, I only get a preview of the song and the selected song is not playing, also the songs that I add to my playlist are not showing up... do I need to get premium now??  &nb...
  • Yordan
  • Moderator
  • 103 Views
  • 1 replies
  • 0 likes
  • 103 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify player bugged out

The player thing in Spotify has been bugged out for me for along time now I’m on the latest update I’ve deleted the app reinstalled tried everything still buggedPlanPremiumCountry United States Device(iPhone 12Operating System(iOS 15

  • Casual Listener
  • The player thing in Spotify has been bugged out for me for along time now I’m on the latest update I’ve deleted the app reinstalled tried everything still bugged Plan Premium Country United States...
  • Aland1995
  • Visitor
  • 2648 Views
  • 9 replies
  • 0 likes
  • 2648 Views
  • 9 replies
  • 0 likes

Solved!!Superuser Contribution Cannot download app to Apple Watch on Apple Family Setup

Plan - FamilyFree/Premium - PremiumCountry - United States DeviceApple Watch SEOperating System7.4.1 (18T201) My Question or IssueWe recently purchased 2 Apple Watch SEs for our girls. We also purchased cellular data plans for them from T-Mobile. Not...

  • Casual Listener
  • Plan - Family Free/Premium - Premium Country - United States   Device Apple Watch SE Operating System 7.4.1 (18T201)   My Question or Issue We recently purchased 2 Apple Watch SEs...
  • Brian716
  • Newbie
  • 20919 Views
  • 45 replies
  • 11 likes
  • 20919 Views
  • 45 replies
  • 11 likes

Superuser Contribution spotify web player not working on mobile

i have been trying to use the spotify web player on my iphone and it keeps giving me an error “spotify can’t play this right now” its giving this error on every track i tap and it immediately skips to the next track and gets stuck.i have tried using ...

  • Casual Listener
  • i have been trying to use the spotify web player on my iphone and it keeps giving me an error “spotify can’t play this right now” its giving this error on every track i tap and it immediately skips t...
  • Ash_usual03
  • Casual Listener
  • 614 Views
  • 4 replies
  • 0 likes
  • iOS
    Web Player
  • 614 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution Song jumps to the bottom of the playlist

Device: iPhone and macOperator system: IOS 14Country: NorwayMembership: premium Hello:)I created a new playlist on my new user. Then I copied all the songs from a playlist on my old user, to create an exact similar playlist on my new user. The proble...

  • Casual Listener
  • Device: iPhone and mac Operator system: IOS 14 Country: Norway Membership: premium   Hello:) I created a new playlist on my new user. Then I copied all the songs from a playlist on my old ...
  • jasie2204
  • Visitor
  • 1737 Views
  • 6 replies
  • 0 likes
  • Other
  • 1737 Views
  • 6 replies
  • 0 likes

Superuser Contribution Why does my music pause every 20 seconds?

On both my iPad and iPhone, the music keeps pausing. I have tried restarting, logging out of all devices, deleting the app, clearing cache, turning off battery saver, and many other methods, but there has been no avail. My Spotify is fully updated, a...

  • Newbie
  • On both my iPad and iPhone, the music keeps pausing. I have tried restarting, logging out of all devices, deleting the app, clearing cache, turning off battery saver, and many other methods, but ther...
  • Eni
  • Moderator
  • 152 Views
  • 1 replies
  • 0 likes
  • 152 Views
  • 1 replies
  • 0 likes

Superuser Contribution Remove Recommended Playlists

What it says on the tin. Ex and I had a shared playlist. Despite me removing myself from it entirely and listening to more than six playlists and not listening to the old shared one, it still remains in the top six recommended. Is there a way to dele...

  • Newbie
  • What it says on the tin. Ex and I had a shared playlist. Despite me removing myself from it entirely and listening to more than six playlists and not listening to the old shared one, it still remains...
  • Alex
  • Spotify Legend
  • 98 Views
  • 1 replies
  • 0 likes
  • 98 Views
  • 1 replies
  • 0 likes

Superuser Contribution Notification Center for Follower and Playlist Likes update

PlanPremiumCountryTurkey DeviceIphone 7 Plus, Samsung Desktop PC Questions about the new notifications update. I just saw a post in a social media platform (and a spotify community post earlier this morning) about the new ios 8.8.30 that now there's ...

  • Regular
  • Plan Premium Country Turkey   Device Iphone 7 Plus, Samsung Desktop PC   Questions about the new notifications update.   I just saw a post in a social media platform (and a s...
  • Min22
  • Newbie
  • 2499 Views
  • 2 replies
  • 0 likes
  • 8.8.30
    Follower Notifications
    Help
    iOS
    New Update
    Notifications Bar
    Notifications Center
  • 2499 Views
  • 2 replies
  • 0 likes

Superuser Contribution Glitch while using spotify and uber driver apps

PlanPremiumCountryUnited states Device(iPhone 12 pro max)Operating System(iOS 15.2)I have been having a glitch or issue with my spotify while using my waze and uber driver app. Whenever i am on my waze app and receive a request from uber driver, my m...

  • Regular
  • Plan Premium Country United states   Device (iPhone 12 pro max) Operating System (iOS 15.2) I have been having a glitch or issue with my spotify while using my waze and uber driver ...
  • Yoavv
  • Newbie
  • 5398 Views
  • 14 replies
  • 0 likes
  • 5398 Views
  • 14 replies
  • 0 likes

Superuser Contribution Local files song won’t play in playlist or appear in liked songs

I have plenty of songs from local files that work on my iPhone. This one song won’t appear in my liked songs and is greyed on in my playlist i added it too. If I go to the local files playlist it will play and isn’t greyed out. I hooked my phone up t...

  • Casual Listener
  • I have plenty of songs from local files that work on my iPhone. This one song won’t appear in my liked songs and is greyed on in my playlist i added it too. If I go to the local files playlist it wil...
  • Alex
  • Spotify Legend
  • 188 Views
  • 1 replies
  • 0 likes
  • 188 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Songs added through enhance feature only show on desktop

PlanPremiumCountryUSADevicedesktopiPad mini gen 5Operating SystemThe desktop is on Windows 11 on Spotify for Windows (64 bit)1.2.16.947.gcfbaa410The iPad is on iPadOS 16.6 running Spotify version 8.8.56My Question or IssueI enhanced a playlist on des...

  • Music Fan
  • Plan Premium Country USA Device desktop iPad mini gen 5 Operating System The desktop is on Windows 11 on Spotify for Windows (64 bit) 1.2.16.947.gcfbaa410 The iPad is on iPadOS 16.6 ru...
  • Luigi2262
  • Music Fan
  • 211 Views
  • 3 replies
  • 0 likes
  • 211 Views
  • 3 replies
  • 0 likes

Playing Spotify Overseas

Hi all,I'm a USA resident going on a mission trip to Nigeria for 17 days. I have a Verizon iPhone and was told it is unlikely my Spotify playlist will work offline in Nigeria despite that I am a Premium paying member. I'm not too tech-savvy, but does...

  • Casual Listener
  • Hi all, I'm a USA resident going on a mission trip to Nigeria for 17 days. I have a Verizon iPhone and was told it is unlikely my Spotify playlist will work offline in Nigeria despite that I am a ...
  • kabu
  • Casual Listener
  • 3877 Views
  • 10 replies
  • 0 likes
  • 3877 Views
  • 10 replies
  • 0 likes

Solved!! Bugs

PlanPremiumCountry DeviceiPhone 14 ProOperating SystemiOS 16 My Question or IssueI have several playlists downloaded and what’s been happening is that I’ll play a playlist of mine and it will play in the same exact order every time despite attempting...

  • Newbie
  • Plan Premium Country   Device iPhone 14 Pro Operating System iOS 16   My Question or Issue I have several playlists downloaded and what’s been happening is that I’ll play a playli...
  • Billy-J
  • Spotify Star
  • 139 Views
  • 1 replies
  • 0 likes
  • 139 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Blurry artist pictures in bios

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI’m pretty damn confused because the pictures in most of the artist bios are blurry and they ...

  • Regular
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I’m pre...
  • MihailY
  • Moderator
  • 3211 Views
  • 9 replies
  • 0 likes
  • 3211 Views
  • 9 replies
  • 0 likes

Downloading Spotify

Spotify won’t download from my App Store. Why?

  • Visitor
  • Spotify won’t download from my App Store. Why?
  • fumikimkim
  • Roadie
  • 130 Views
  • 1 replies
  • 0 likes
  • 130 Views
  • 1 replies
  • 0 likes

Superuser Contribution AI DJ cannot read names of Chinese artists

PlanPremiumCountryU.S.DeviceiPhone 14 Pro Max Operating SystemiOS 16.3.1 My Question or IssueSpotify recently released the AI DJ feature and I quite enjoyed it. When I was using the feature, I noticed that the AI DJ sometimes says a short speech betw...

  • Visitor
  • Plan Premium Country U.S. Device iPhone 14 Pro Max  Operating System iOS 16.3.1   My Question or Issue Spotify recently released the AI DJ feature and I quite enjoyed it. When I w...
  • um6mby-9_s0k9
  • Newbie
  • 561 Views
  • 2 replies
  • 1 likes
  • 561 Views
  • 2 replies
  • 1 likes