Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-02-28 10:52:02 PM
zoabknew
Regular
27987 Views
13 replies
33 likes

27987 Views
13 replies
33 likes

Solved!! Account Hacked

Hi,It seems that my premium account on Spotify has been hacked. I can still access it, but new playlists that I haven't made are being created and my "Recently Played" section is filled with artists I haven't been listening to. Very strange and very ...

Tessa1986
Newbie
Hi, It seems that my premium account on Spotify has been hacked. I can still access it, but new playlists that I haven't made are being created and my "Recently Played" section is filled with artist...
2017-07-12 7:00:03 PM
2018-04-07 8:26:14 AM
user-removed
Not applicable
483 Views
1 replies
0 likes

483 Views
1 replies
0 likes

Account hacked

Hi I recently figured that my account was hacked. I changed my email address and my password. Is there any way to find out how many devices now using my account??

Rabooali97
Casual Listener
Hi I recently figured that my account was hacked. I changed my email address and my password. Is there any way to find out how many devices now using my account??
2017-03-18 6:41:50 PM
2018-04-07 8:25:42 AM
user-removed
Not applicable
551 Views
4 replies
0 likes

551 Views
4 replies
0 likes

Connect Spotify to TV in RV with WiFi but no internet?

I have an RV (actually a horse trailer with living quarters) and would love to be able to use Spotify in the trailer. There are two Roku tvs in the trailer and the main tv plays through the stereo so my goal is to get Spotify to the tv as simply as p...

Blackcows
Casual Listener
I have an RV (actually a horse trailer with living quarters) and would love to be able to use Spotify in the trailer. There are two Roku tvs in the trailer and the main tv plays through the st...
2018-04-04 10:34:36 PM
2018-04-06 12:26:42 AM
Keanu_C
Community Legend
955 Views
3 replies
0 likes

955 Views
3 replies
0 likes

Using Google ChromeCast

Hi, I have an Apple iPhone 6s and a Google Chromecast. Unfortunately it is not working, it always has worked but today it won’t work. The issue is the following: everything seems to work fine, I can connect my phone to my chromecast with Spotify. But...

FANNYMOL
Casual Listener
Hi, I have an Apple iPhone 6s and a Google Chromecast. Unfortunately it is not working, it always has worked but today it won’t work. The issue is the following: everything seems to work fin...
2018-04-06 6:47:28 PM
254 Views
0 replies
0 likes

254 Views
0 replies
0 likes

Bluetooth Iphone won't connect

Hello , I am having a problem with my iphone not connection to my car. the phone is conencted to the stereo however it only plays on the phone and not on the vehicle. On the stereo screen it shows the song I am playing but won't play in the car speak...

gera1017
Newbie
Hello , I am having a problem with my iphone not connection to my car. the phone is conencted to the stereo however it only plays on the phone and not on the vehicle. On the stereo screen it...
2018-04-06 5:47:14 PM
2018-04-06 6:07:00 PM
Bethany_Dawn
Community Legend
543 Views
1 replies
0 likes

543 Views
1 replies
0 likes

spotify wont connect to bmw connected drive

since the lastest iOS and spotify update (both on the same day for me, yey) spotify wont connect to bmw connected drive, If I go and tell the car to connect to my apps it sits there until I get bored but never connects. Ive also tried playing over bl...

loupy_d
Regular
since the lastest iOS and spotify update (both on the same day for me, yey) spotify wont connect to bmw connected drive, If I go and tell the car to connect to my apps it sits there until I get bored...
2018-02-06 3:17:30 PM
2018-04-06 5:43:24 PM
dave0688
Casual Listener
14868 Views
10 replies
0 likes

14868 Views
10 replies
0 likes

Premium can’t be purchased

I have iPhone 5s, If I try to get premium there is no option to get it, it simply says premium can’t be purchased. Any help?

xCharlottie
Newbie
I have iPhone 5s, If I try to get premium there is no option to get it, it simply says premium can’t be purchased. Any help?
2018-04-06 5:13:54 PM
2018-04-06 5:39:19 PM
estebanGramaj0
Gig Goer
513 Views
1 replies
0 likes

513 Views
1 replies
0 likes

Hi, I have this problem that when I try to search an artist (Danien & Theø) nothing shows up, why?

All my friends are able to find this artist, but I can’t even if I use a link that they send me, it doesn’t work

playerdrunkit
Newbie
All my friends are able to find this artist, but I can’t even if I use a link that they send me, it doesn’t work
2018-04-06 1:38:43 PM
2018-04-06 4:14:25 PM
Hubo
Community Legend
305 Views
1 replies
0 likes

305 Views
1 replies
0 likes

Content error

I am trying to share my playlists on twitter. I am testing this out by sharing to my own tiwtter accounts. When I share the playlist, I get the #NowPlaying message with a link to the playlist. When I click on the link, I get an error message : "Conte...

xracman
Newbie
I am trying to share my playlists on twitter. I am testing this out by sharing to my own tiwtter accounts. When I share the playlist, I get the #NowPlaying message with a link to the play...
2017-01-18 5:30:46 AM
2018-04-06 4:06:08 PM
rebe_riverdom
Newbie
994 Views
1 replies
0 likes

994 Views
1 replies
0 likes

Solved!! Can i sync my Ipod nano with spotify?

I have an ipod nano and i cant sync he with spotify. I´ve seen that i can put my spotify music there. But i dont understand the process at all. I conect the ipod to desktop version, but the app dont recognizes the ipod and dont pops up the bar "devic...

rafaellourenzo
Newbie
I have an ipod nano and i cant sync he with spotify. I´ve seen that i can put my spotify music there. But i dont understand the process at all. I conect the ipod to desktop version, but the app dont ...
2016-02-15 1:03:22 AM
2018-04-06 2:49:08 PM
hkite1990
Newbie
75555 Views
11 replies
0 likes

75555 Views
11 replies
0 likes

Solved!! Ad doesn’t work

Every time after an ad English man says ”Thank you for listening.....” music stops and whole queue disappears! It has happend over ten times and I’m so done with this app..

moi11
Newbie
Every time after an ad English man says ”Thank you for listening.....” music stops and whole queue disappears! It has happend over ten times and I’m so done with this app..
2018-04-05 7:50:36 AM
2018-04-06 1:40:57 PM
user-removed
Not applicable
426 Views
1 replies
0 likes

426 Views
1 replies
0 likes

Solved!! Can’t log into the correct Facebook account

So for the past 6 years or so I’ve used my dad’s Facebook account as my main Spotify account, as it carries all my personal playlists and whatnot. He doesn’t ever use it so I’ve sorta laid claim to it. However, recently, I was greeted to a logged out...

Gago456
Newbie
So for the past 6 years or so I’ve used my dad’s Facebook account as my main Spotify account, as it carries all my personal playlists and whatnot. He doesn’t ever use it so I’ve sorta laid claim to i...
2018-04-06 4:09:57 AM
2018-04-06 1:34:10 PM
user-removed
Not applicable
657 Views
1 replies
0 likes

657 Views
1 replies
0 likes

Solved!! Logged in and am getting someone else’s scanchy music. Help! Gie me a # to call!

I logged in. I went to get one of my play lists and there is all of this horrible music that is not what I’ve downloaded. Give me a number to call someone, This is just ridiculous that we pay every month and can’t speak to a person. Horrible!

Harmond
Newbie
I logged in. I went to get one of my play lists and there is all of this horrible music that is not what I’ve downloaded. Give me a number to call someone, This is just ridiculous t...
2018-04-06 7:21:02 AM
2018-04-06 1:30:50 PM
user-removed
Not applicable
458 Views
1 replies
0 likes

458 Views
1 replies
0 likes

itunes payment problem

app does not update the payment status from itunes. I have contacted apple and everytihng seems fine from their side, but the app does not update itself to premium

uyaman
Newbie
app does not update the payment status from itunes. I have contacted apple and everytihng seems fine from their side, but the app does not update itself to premium
2018-04-06 8:51:25 AM
2018-04-06 11:51:33 AM
Maxim
Spotify Star
297 Views
1 replies
0 likes

297 Views
1 replies
0 likes

Solved!! Can’t listen to saved music

Ever since I updated around a week ago the library and radio tab are gone, there is a new interface and only three tabs with, home, your playlists, and search, all my saved songs turned into like and I can’t listen to them, I can only listen to my pl...

Ricksoncosta
Casual Listener
Ever since I updated around a week ago the library and radio tab are gone, there is a new interface and only three tabs with, home, your playlists, and search, all my saved songs turned into li...
2018-04-03 5:22:32 AM
2018-04-06 1:27:42 AM
Ricksoncosta
Casual Listener
736 Views
4 replies
0 likes

736 Views
4 replies
0 likes

ALL Songs are skipping

So I have premium Spotify and a stable wifi connection but EVERY song in EVERY playlist I listen to skips to the next song after getting 3 quarters through it. I will click back on the song and move the slider to the point just before it skips and it...

Hailstorm14
Casual Listener
So I have premium Spotify and a stable wifi connection but EVERY song in EVERY playlist I listen to skips to the next song after getting 3 quarters through it. I will click back on the song and move ...
2018-03-23 6:17:07 PM
2018-04-05 8:38:53 PM
Hailstorm14
Casual Listener
953 Views
5 replies
0 likes

953 Views
5 replies
0 likes

Solved!! Download playlist without WiFi connection (Iphone 4s)

Hi!I have searched around for this question as it seems to have been issued earlier.However, it seems that previous solution no longer exist. So, here it is again.I can't get my wifi working on my old Iphone 4s, so i'm kinda dependent on being able t...

Andypandy87
Casual Listener
Hi! I have searched around for this question as it seems to have been issued earlier. However, it seems that previous solution no longer exist. So, here it is again. I can't get my wifi w...
2017-04-11 10:54:32 PM
2018-04-05 8:38:19 PM
hannemanbr
Newbie
103491 Views
3 replies
0 likes

103491 Views
3 replies
0 likes

Solved!! 7 days trial gone for IOS?

Just bought a new Iphone and a friend told me that there is a 7 day free trial premium without entering any bank accounts when installing spotify on IOS for the firste time. Hmmm, Spotify app tell me that it is not possible to purchase premium with I...

Simzim
Casual Listener
Just bought a new Iphone and a friend told me that there is a 7 day free trial premium without entering any bank accounts when installing spotify on IOS for the firste time. Hmmm, Spotify app tell me...
2018-04-05 3:43:04 PM
2018-04-05 5:39:42 PM
Maxim
Spotify Star
5588 Views
1 replies
0 likes

5588 Views
1 replies
0 likes

Solved!! Turn Genius on

For some reason the Genius Behind the Lyrics feature just turned off or went away or something. I liked the feature and would like to get it back, I didn’t turn it off or anything it just went away, it’s been a couple weeks and the rest of the people...

MexicanPear
Casual Listener
For some reason the Genius Behind the Lyrics feature just turned off or went away or something. I liked the feature and would like to get it back, I didn’t turn it off or anything it just went away, ...
2017-10-29 3:47:21 PM
2018-04-05 3:23:18 PM
Pvlazzo
Newbie
77989 Views
8 replies
1 likes

77989 Views
8 replies
1 likes

Spotify won’t stream through bluetooth (IOS 11)

I have spotify premium. Been streaming via bluetooth in my car fine for sometime now. I was driving and my music suddenly stopped, looking at my phone it said it was still playing. I unlocked my phone and went to the Spotify app where it says “Playin...

Samwaddell140
Regular
I have spotify premium. Been streaming via bluetooth in my car fine for sometime now. I was driving and my music suddenly stopped, looking at my phone it said it was still playing. I unlo...
2017-12-23 7:15:47 PM
2018-04-05 2:41:27 PM
Ben369
Casual Listener
740 Views
1 replies
0 likes

740 Views
1 replies
0 likes

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