Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
4 weeks ago
Rastereyes
Casual Listener
82486 Views
19 replies
37 likes

82486 Views
19 replies
37 likes

Songs library missing?

As of this morning, I have no options to view and shuffle only my songs. In my library, I have a playlists, artists, albums, and podcasts. But I cannot access just my songs. What is going on? Anyone else experiencing this? This is occurring on an iPh...

whatsername2400
Newbie
As of this morning, I have no options to view and shuffle only my songs. In my library, I have a playlists, artists, albums, and podcasts. But I cannot access just my songs. What is going on? Anyone ...
2018-04-22 4:05:02 PM
2018-04-30 6:48:54 PM
MattSuda
Spotify Star
1856 Views
1 replies
1 likes

1856 Views
1 replies
1 likes

Issues with Spotify Connect on iOS11 - iPhone Problems

Hello! I recently had to update my iOS to the new 11.3 version. (BTW, iOS11 sucks).Now every time I use Spotify connect (with my amazon tap) I can’t control my device volume anymore or change the tracks with control center. Back when I had iOS10 runn...

Agusou
Newbie
Hello! I recently had to update my iOS to the new 11.3 version. (BTW, iOS11 sucks). Now every time I use Spotify connect (with my amazon tap) I can’t control my device volume anymore or cha...
2018-04-23 7:40:19 PM
2018-04-30 5:54:01 PM
MattSuda
Spotify Star
1560 Views
1 replies
0 likes
Connect
control center
iOS
iOS 10
IOS 11
IOS10
iOS11
iphone
iphone 8
speaker
volume
Volume Control

1560 Views
1 replies
0 likes

ALL MY SONGS ARE GONE?!

Hi, spotify community I am a non-premium user and with the update that recently came out I am having trouble finding my saved songs on my iphone. I listen to all my songs under "saved" and not under a playlist. If any one has any tips or ideas where ...

em310
Casual Listener
Hi, spotify community I am a non-premium user and with the update that recently came out I am having trouble finding my saved songs on my iphone. I listen to all my songs under "saved" and not under ...
2018-04-24 3:06:19 PM
2018-04-30 4:35:04 PM
MattSuda
Spotify Star
604 Views
1 replies
0 likes

604 Views
1 replies
0 likes

Solved!! How to I turn shuffle play off

Whenever I try to play songs from my playlist it just says shuffle play at the top I can’t select what I actually listen to

Spinlevien
Newbie
Whenever I try to play songs from my playlist it just says shuffle play at the top I can’t select what I actually listen to
2018-04-30 1:09:13 AM
2018-04-30 3:28:27 PM
user-removed
Not applicable
2703 Views
1 replies
0 likes

2703 Views
1 replies
0 likes

Radio only plays one song then goes back to queue with is unviewable

Help! I’ve been a $10 a month subscriber for pushing five years (yikes, could have bought a lot of iTunes for $600!) and have a new problem. When I play a radio station, Spotify only plays one song and then goes back to the playlist I was on before a...

Ms061013
Newbie
Help! I’ve been a $10 a month subscriber for pushing five years (yikes, could have bought a lot of iTunes for $600!) and have a new problem. When I play a radio station, Spotify only plays one song a...
2018-04-30 4:25:29 AM
2018-04-30 3:20:33 PM
Beachamt
Newbie
915 Views
1 replies
1 likes

915 Views
1 replies
1 likes

Playlist picture

I can’t seem to change the playlist picture, I don’t know if I have to go on a computer to do it. But I would like to change it

o_sully02
Newbie
I can’t seem to change the playlist picture, I don’t know if I have to go on a computer to do it. But I would like to change it
2018-04-28 3:13:40 AM
2018-04-30 2:56:07 PM
MattSuda
Spotify Star
3197 Views
1 replies
0 likes

3197 Views
1 replies
0 likes

Can’t use shuffle, rewind and replay buttons even though it’s already premium

Why I can’t use the shuffle and rewind buttons? It is said that we can use it through using Premium paymentI already paid for it last night, and until the next morning those buttons can’t work properly, so does the reply button too I hope this proble...

pecintanoona97
Newbie
Why I can’t use the shuffle and rewind buttons? It is said that we can use it through using Premium payment I already paid for it last night, and until the next morning those buttons can’t work prop...
2018-04-25 2:31:38 AM
2018-04-30 2:42:47 PM
MattSuda
Spotify Star
977 Views
1 replies
0 likes

977 Views
1 replies
0 likes

Spotify keeps crashing 3 seconds after I open it on my iPhone!

Guys this is not normal. I haven't been able to open Spotify for 3 seconds before the app crashes. I'm a Premium subscriber and I'm paying for an app that I'm NOT BEING ABLE TO USE! I read many many threads (guys, this is a sign that you're supposed ...

noursaliba
Newbie
Guys this is not normal. I haven't been able to open Spotify for 3 seconds before the app crashes. I'm a Premium subscriber and I'm paying for an app that I'm NOT BEING ABLE TO USE! I read many many ...
2018-04-25 8:25:26 AM
2018-04-30 2:03:57 PM
MattSuda
Spotify Star
1044 Views
1 replies
0 likes

1044 Views
1 replies
0 likes

Solved!! Playlist descriptions?

Ive been wondering about this for a while now, and Ive seen it on a bunch of playlists, but how does one add a description to their playlist? Ive looked around the community and most of the posts are from multiple years ago. Any help on what to do?

tylerdallow
Casual Listener
Ive been wondering about this for a while now, and Ive seen it on a bunch of playlists, but how does one add a description to their playlist? Ive looked around the community and most of the posts are...
2017-07-29 12:45:48 PM
2018-04-30 8:51:53 AM
faqinhell
Regular
82474 Views
9 replies
5 likes

82474 Views
9 replies
5 likes

Updates

I just got the new update version 8.4.50 and I hate it. It is changing my playlists and not shuffling all of the songs on my playlists. Anyone know how to delete the update and go back to the way it was??? Help!

GraceB15
Newbie
I just got the new update version 8.4.50 and I hate it. It is changing my playlists and not shuffling all of the songs on my playlists. Anyone know how to delete the update and go back to the way it ...
2018-04-29 11:46:52 PM
387 Views
0 replies
0 likes

387 Views
0 replies
0 likes

How to undownload tracks but not remove them from my library?

Spotify iOS app version 8.4.49.364 I can't find a way to undownload a track that doesn't also remove it from my library. In the player view if I uncheck the green checkmark, the track is undownloaded, but it is also removed from my library. This is n...

smcdow
Newbie
Spotify iOS app version 8.4.49.364 I can't find a way to undownload a track that doesn't also remove it from my library. In the player view if I uncheck the green checkmark, the track ...
2018-04-28 5:38:19 PM
2018-04-29 6:16:31 PM
wankerbar
Newbie
897 Views
1 replies
0 likes

897 Views
1 replies
0 likes

Solved!! iOS Spotify with Car Bluetooth (ISSUE)

Hello there, I don't have this issue on Android, but when I connect my iPhone to my car's Spotify app. The spotify application on my iPhone goes blank with just the logo, leaving me no choice but to only choose songs from my head unit and not from my...

nicholaswaikit
Casual Listener
Hello there, I don't have this issue on Android, but when I connect my iPhone to my car's Spotify app. The spotify application on my iPhone goes blank with just the logo, leaving me no...
2018-04-28 7:05:10 AM
2018-04-29 4:21:20 PM
MattSuda
Spotify Star
2419 Views
3 replies
0 likes

2419 Views
3 replies
0 likes

Solved!! Number of downloaded songs

Hey there! I love the option to listen to music offline. I like to download some playlists. So I’m always exceeding the limit. Is there a way to see how many songs you’ve downloaded and to see how much are still in the waiting list to be downloaded? ...

Toast020
Newbie
Hey there! I love the option to listen to music offline. I like to download some playlists. So I’m always exceeding the limit. Is there a way to see how many songs you’ve downloaded and to see h...
2018-04-27 6:26:19 PM
2018-04-29 3:52:23 PM
MattSuda
Spotify Star
10592 Views
1 replies
0 likes

10592 Views
1 replies
0 likes

Not Logging In

When I log in using my facebook (on my iphone), it logs me into another random account that is not mine. I have changed my facebook password, and it still won't log me into my account. It is working on my computer, and I also logged in using another ...

hbrosebud13
Newbie
When I log in using my facebook (on my iphone), it logs me into another random account that is not mine. I have changed my facebook password, and it still won't log me into my account. It is working ...
2018-04-27 10:47:13 PM
2018-04-29 3:30:23 PM
MattSuda
Spotify Star
689 Views
1 replies
0 likes

689 Views
1 replies
0 likes

Touch Preview Removed

I'm on version 8.4.16.483 which was just pushed out today and besides some minor ui tweaks, it appears that the touch preview feature has been removed. Which is a shame, because it was one of my most used features in music discovery, and one of the e...

Asdfghjk15
Casual Listener
I'm on version 8.4.16.483 which was just pushed out today and besides some minor ui tweaks, it appears that the touch preview feature has been removed. Which is a shame, because it was one of my most...
2017-08-29 5:20:53 AM
2018-04-29 3:06:31 PM
ricktfoster
Casual Listener
30017 Views
35 replies
181 likes

30017 Views
35 replies
181 likes

Solved!! Shuffle and Repeat not working

I am pretty sure it's an iOS 11 problem as well. But, I hope Spotify has a fix on this. I always play songs on shuffle and repeat. I have a playlist on Spotify that has a huge list of songs, more than 500 songs. I updated my iPhone to iOS 11. And, I ...

dustinjessie
Casual Listener
I am pretty sure it's an iOS 11 problem as well. But, I hope Spotify has a fix on this. I always play songs on shuffle and repeat. I have a playlist on Spotify that has a huge list of songs,...
2017-09-20 1:33:23 PM
2018-04-29 12:46:58 PM
KBruggemans
Casual Listener
52386 Views
69 replies
21 likes

52386 Views
69 replies
21 likes

Solved!! App 'blinks' but won't open ( iPad )

My app won't start Spotify; it blinks, waits then I'm returned to the iPad home screen. All was well until yesterday.Have seen similar questions posted here and have tried changing location in settings and restarting iPad to no avail. Thanks for any ...

FauxKiwi
Casual Listener
My app won't start Spotify; it blinks, waits then I'm returned to the iPad home screen. All was well until yesterday. Have seen similar questions posted here and have tried changing location in sett...
2018-04-27 6:29:33 AM
2018-04-29 5:04:41 AM
FauxKiwi
Casual Listener
6005 Views
4 replies
0 likes

6005 Views
4 replies
0 likes

Add song to playlist iPhone & iPad

When I add a song to a playlist on my iPhone I see a list of my playlists and on top the list the playlist I add a song to and then my other playlists in alphabetical order. When I add a song to a playlist on my iPad I see only the playlist list in a...

r4lv1
Regular
When I add a song to a playlist on my iPhone I see a list of my playlists and on top the list the playlist I add a song to and then my other playlists in alphabetical order. When I add a son...
2018-04-28 12:25:23 AM
756 Views
0 replies
0 likes
iOS
iphone

756 Views
0 replies
0 likes

Spotify app won't open on iOS 11.4

I happen to update my iPhone 7 to iOS 11.4 today; now as I am opening the app it displays a black screen during startup and crashing/closing itself automatically. Any solution to fix it? Update: Upon uninstall and reinstallation of latest version of ...

shawnyadav
Newbie
I happen to update my iPhone 7 to iOS 11.4 today; now as I am opening the app it displays a black screen during startup and crashing/closing itself automatically. Any solution to fix it? Upd...
2018-04-28 6:55:15 PM
2018-04-28 11:57:38 PM
Helpme555
Regular
2451 Views
2 replies
0 likes

2451 Views
2 replies
0 likes

Shuffle only plays the songs I’ve downloaded in the last few months

Up until this week I could go into my library and hit shuffle and it would shuffle the whole library (2000+ songs) and now it’s only shuffling the most recently downloaded. What can be done about this?

Jbunker
Casual Listener
Up until this week I could go into my library and hit shuffle and it would shuffle the whole library (2000+ songs) and now it’s only shuffling the most recently downloaded. What can be done about thi...
2018-02-09 5:23:07 PM
2018-04-28 11:44:10 PM
Stellasmyshi
Casual Listener
4953 Views
8 replies
8 likes

4953 Views
8 replies
8 likes

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