Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • zoabknew
  • Regular
  • 27027 Views
  • 13 replies
  • 33 likes
  • 27027 Views
  • 13 replies
  • 33 likes

Superuser Contribution Spotify opens in mobile mode in safari on Vision Pro

I am using the spotify web player in safari on my vision pro. I have been using this since I bought the AVP almost 2 months ago with no issues. This week whenever I open Spotify it opens in a "mobile player" mode that doesnt let me access my library....

  • Visitor
  • I am using the spotify web player in safari on my vision pro. I have been using this since I bought the AVP almost 2 months ago with no issues. This week whenever I open Spotify it opens in a "mobile...
  • Vasil
  • Moderator
  • 83 Views
  • 1 replies
  • 0 likes
  • 83 Views
  • 1 replies
  • 0 likes

Superuser Contribution Swipe to Queue on Multi-Disc Album also swipes the word

PlanPremium, FamilyCountryCanadaDeviceiPhone XROperating SystemiOS 17.3.1 My Question or IssueA little hard to explain, but basically when I go to swipe to queue a song on an album that has multiple discs, it swipes the word "Disc 1", "Disc 2" etc. a...

  • Newbie
  • Plan Premium, Family Country Canada Device iPhone XR Operating System iOS 17.3.1   My Question or Issue A little hard to explain, but basically when I go to swipe to queue a song on an...
  • Yordan
  • Moderator
  • 65 Views
  • 1 replies
  • 0 likes
  • 65 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why wont the new image save on playlist?

I’ve read through old posts, but have never been able to save a new image to a playlist on my phone. It always havs to be saved from my laptop. My previous phone had this issue, too (iphone 10). Currently using iphone 14, iOs 17.3.1. I deleted and re...

  • Casual Listener
  • I’ve read through old posts, but have never been able to save a new image to a playlist on my phone. It always havs to be saved from my laptop. My previous phone had this issue, too (iphone 10). Curr...
  • Maria
  • Moderator
  • 66 Views
  • 1 replies
  • 0 likes
  • 66 Views
  • 1 replies
  • 0 likes

Superuser Contribution Pop up ads despite notification settings

Despite having adjusted all my notification settings in app to not show recommendations or advertisments i am still getting concert recommendations and music/podcast advertisements. Yes, i have selected the option to “just opt me out” on the pop ups....

  • Regular
  • Despite having adjusted all my notification settings in app to not show recommendations or advertisments i am still getting concert recommendations and music/podcast advertisements.  Yes, i hav...
  • Maria
  • Moderator
  • 860 Views
  • 13 replies
  • 4 likes
  • 860 Views
  • 13 replies
  • 4 likes

Superuser Contribution My playlist that had a lot of saved podcasts is now showing empty

I had a playlist where I saved a lot of podcasts that I listened to and would like to revisit later. Now this playlist doesn't have any items in it anymore and I dind't do anything to the playlist. Even more weird, when I try to add a new thing to th...

  • Visitor
  • I had a playlist where I saved a lot of podcasts that I listened to and would like to revisit later. Now this playlist doesn't have any items in it anymore and I dind't do anything to the playlist. E...
  • Maria
  • Moderator
  • 71 Views
  • 1 replies
  • 0 likes
  • 71 Views
  • 1 replies
  • 0 likes

Superuser Contribution Specific local files not syncing to phone

Hi. I made a playlist with my father’s music that he created. Added it to my Spotify on my desktop thru local files. I downloaded the playlist on my desktop. I have enabled local files on my Spotify on my iPhone (in both the app and my settings for i...

  • Visitor
  • Hi. I made a playlist with my father’s music that he created. Added it to my Spotify on my desktop thru local files. I downloaded the playlist on my desktop. I have enabled local files on my Spotify ...
  • AlejaR
  • Moderator
  • 316 Views
  • 6 replies
  • 0 likes
  • 316 Views
  • 6 replies
  • 0 likes

Superuser Contribution AI DJ not working

the AI dj isn’t working anymore. This happened suddenly on my iPhone and iPad have updated both

  • Newbie
  • the AI dj isn’t working anymore.  This happened suddenly on my iPhone and iPad    have updated both 
  • OscarDC
  • Moderator
  • 3835 Views
  • 23 replies
  • 1 likes
  • 3835 Views
  • 23 replies
  • 1 likes

Superuser Contribution Will Spotify Premium allow Spotify to work overseas?

I live in Australia and I have a free Spotify account which works fine. However when I went to Vietnam earlier this year my Spotify would not work. In a few weeks I will be heading off to France for two months and I really need Spotify with me. Does ...

  • Newbie
  • I live in Australia and I have a free Spotify account which works fine. However when I went to Vietnam earlier this year my Spotify would not work. In a few weeks I will be heading off to France for ...
  • AlejaR
  • Moderator
  • 72930 Views
  • 33 replies
  • 0 likes
  • 72930 Views
  • 33 replies
  • 0 likes

I cant change my playlist cover, delete it, or private it

When I click edit on the playlist and click the delete button and nothing happens and my playlist is still there. When I click private nothing changes but when I select public it goes public. When I go into the editor and click change image nothing h...

  • Casual Listener
  • When I click edit on the playlist and click the delete button and nothing happens and my playlist is still there. When I click private nothing changes but when I select public it goes public. When I...
  • MateusM
  • Spotify Star
  • 70 Views
  • 1 replies
  • 0 likes
  • 70 Views
  • 1 replies
  • 0 likes

Superuser Contribution Music pausing when playing game (IOS)

PlanPremiumCountryCalifornia Device(iPhone 14)My Question or IssueEvery time I open roblox and play a game my music keeps pausing. Every time I unpause it just keeps pausing. Anyone know any solutions?

  • Casual Listener
  •   Plan Premium Country California  Device (iPhone 14) My Question or Issue Every time I open roblox and play a game my music keeps pausing. Every time I unpause it just keeps pausin...
  • MihailY
  • Moderator
  • 5418 Views
  • 14 replies
  • 0 likes
  • 5418 Views
  • 14 replies
  • 0 likes

Superuser Contribution [iOS] Spotify refuses to play albums

I’m using an iPhone 12 mini with iOS 17.3.1 and the latest version of Spotify. Any time I try to play an album on Spotify and have to pause Spotify and switch to a different app and then back to Spotify, it refuses to remember the album and song I wa...

  • Regular
  • I’m using an iPhone 12 mini with iOS 17.3.1 and the latest version of Spotify.   Any time I try to play an album on Spotify and have to pause Spotify and switch to a different app and then bac...
  • MihailY
  • Moderator
  • 237 Views
  • 11 replies
  • 0 likes
  • music
    Other
  • 237 Views
  • 11 replies
  • 0 likes

No Audio, and track pauses after 2 seconds with BT headset

I have had this issue in the past when BT headset was connected to two devices. This time the headset is connected to the iphone only. Also no audio is heard during the two seconds of playtime. When I turn off BT everything is normal.

  • Music Fan
  • I have had this issue in the past when BT headset was connected to two devices. This time the headset is connected to the iphone only. Also no audio is heard during the two seconds of playtime. When ...
  • ryan1969
  • Newbie
  • 67 Views
  • 1 replies
  • 0 likes
  • 67 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can't add offline content on my Spotify app on iPhone

The app says too many devices are connected even if I logged out from all the devices. I'm still unable to add offline content on my iPhone app.

  • Visitor
  • The app says too many devices are connected even if I logged out from all the devices. I'm still unable to add offline content on my iPhone app.
  • Novy
  • Moderator
  • 50 Views
  • 1 replies
  • 0 likes
  • 50 Views
  • 1 replies
  • 0 likes

Superuser Contribution Recently switched back to free subscription, and now no songs play

Cannot play any songs/playlists. I can only see podcast episodes on the "what's new" tab on my account icon (top left corner on app).

  • Visitor
  • Cannot play any songs/playlists. I can only see podcast episodes on the "what's new" tab on my account icon (top left corner on app).
  • Ivelina
  • Moderator
  • 66 Views
  • 1 replies
  • 0 likes
  • 66 Views
  • 1 replies
  • 0 likes

Superuser Contribution Podcast Episode List Scroll Location Resetting to Top

Premium, US, iPhone 11 Pro Max, App, iOS 15.7Spotify is not remembering where in the list of episodes I was scrolled to last. So every time I open the app, I have to scroll through hundreds of episodes to get to the one I was previously listening to....

  • Regular
  • Premium, US, iPhone 11 Pro Max, App, iOS 15.7 Spotify is not remembering where in the list of episodes I was scrolled to last. So every time I open the app, I have to scroll through hundreds of ep...
  • Maria
  • Moderator
  • 5056 Views
  • 31 replies
  • 4 likes
  • 5056 Views
  • 31 replies
  • 4 likes

Superuser Contribution what mean Wired connection in green

When I play music it show me under the song in green Wired Connection what can that mean ?

  • Visitor
  • When I play music it show me under the song in green Wired Connection what can that mean ?
  • MihailY
  • Moderator
  • 10088 Views
  • 22 replies
  • 0 likes
  • 10088 Views
  • 22 replies
  • 0 likes

Solved!!Superuser Contribution My Spotify keeps pausing every 30 seconds on the dot

My Question or IssueToday my Spotify randomly started pausing every time I would play a song. So I tried to clear the cache, uninstall and redownload it, change my password, update my phone to the latest iOS and it still is pausing. I measured the ti...

  • Casual Listener
  •   My Question or Issue Today my Spotify randomly started pausing every time I would play a song. So I tried to clear the cache, uninstall and redownload it, change my password, update my phone...
  • WarheadOD
  • Newbie
  • 427 Views
  • 12 replies
  • 0 likes
  • 427 Views
  • 12 replies
  • 0 likes

Superuser Contribution App crashing constantly in background

PlanPremiumCountryUSADeviceiPhone 14 ProOperating SystemiOS 17 (Had same issue with iOS16) For past 2 weeks or so my Spotify app has been crashing constantly when running in the background. App works fine if I leave it open, but once my phone locks o...

  • Visitor
  • Plan Premium Country USA Device iPhone 14 Pro Operating System iOS 17 (Had same issue with iOS16)   For past 2 weeks or so my Spotify app has been crashing constantly when running in th...
  • SomzinUK
  • Visitor
  • 5304 Views
  • 37 replies
  • 6 likes
  • 5304 Views
  • 37 replies
  • 6 likes

Superuser Contribution Queue swipe makes the song play instantly iOS

Whenever I add a song to the queue it’s starts playing instantly, even if I already have other songs in the queue. I can’t build up a queue because it’s keeps playing instantly. I haven’t had this issue on desktop, just on iOS. It only works when I u...

  • Visitor
  • Whenever I add a song to the queue it’s starts playing instantly, even if I already have other songs in the queue. I can’t build up a queue because it’s keeps playing instantly. I haven’t had this is...
  • Yordan
  • Moderator
  • 74 Views
  • 1 replies
  • 0 likes
  • 74 Views
  • 1 replies
  • 0 likes

Superuser Contribution How to turn off podcast video in the mobile app?

Ever since the Ramsey Show Highlights added video it causes subsequent podcast in the “Your Epidodes” list to not play. I send Spotify to the background, but the video embedded Ramsey podcast still kills the other podcast episodes. It is worse and mo...

  • Regular
  • Ever since the Ramsey Show Highlights added video it causes subsequent podcast in the “Your Epidodes” list to not play. I send Spotify to the background, but the video embedded Ramsey podcast still ...
  • garchar
  • Regular
  • 232 Views
  • 4 replies
  • 0 likes
  • 232 Views
  • 4 replies
  • 0 likes