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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • Rastereyes
  • Casual Listener
  • 83127 Views
  • 19 replies
  • 37 likes
  • 83127 Views
  • 19 replies
  • 37 likes

Spotify thinks I'm offline- shuffle play only

I'm using an iPad mini and the Spotify app. I have a lot of albums saved and playlists set up, but I get a message saying I'm working offline and so I can only shuffle play music. The iPad itself is showing up as connected to wifi and everything else...

  • Newbie
  • I'm using an iPad mini and the Spotify app. I have a lot of albums saved and playlists set up, but I get a message saying I'm working offline and so I can only shuffle play music. The iPad itself is ...
  • Miatynbob
  • Newbie
  • 507 Views
  • 1 replies
  • 0 likes
  • 507 Views
  • 1 replies
  • 0 likes

Can't connect to spotify on my Ipad.

For a couple of months i've been struggling with spotify on my Ipad. I have spotify premium and i use it frequently on my android phone and my pc, and i have absolutely no problems there. When it comes to my ipad however, it simply can't connect. I'm...

  • Newbie
  • For a couple of months i've been struggling with spotify on my Ipad. I have spotify premium and i use it frequently on my android phone and my pc, and i have absolutely no problems there. When it com...
  • 490 Views
  • 0 replies
  • 0 likes
  • 490 Views
  • 0 replies
  • 0 likes

Iphone wifi not working

Hello guys, so I have one serious problem here. After water damage my iphone works but without wifi and bluetooth. So I have a quick question here - is it possible somehow to sync music from pc spotify to my damaged iphone that I could listen them in...

  • Newbie
  • Hello guys, so I have one serious problem here. After water damage my iphone works but without wifi and bluetooth. So I have a quick question here - is it possible somehow to sync music from pc spoti...
  • Hubo
  • Community Legend
  • 387 Views
  • 1 replies
  • 0 likes
  • 387 Views
  • 1 replies
  • 0 likes

Iphone app conection to samsung Smart Tv app

Hi.Does anyone know if there's a way in wich i could make the remote connection with my iphone app to my samsung smart tv app? Or any way to stream the Spotify music to the samsung smart tv (model 2015 i guess)? Any help works, thank you so much..

  • Visitor
  • Hi. Does anyone know if there's a way in wich i could make the remote connection with my iphone app to my samsung smart tv app? Or any way to stream the Spotify music to the samsung smart tv (model ...
  • 540 Views
  • 0 replies
  • 0 likes
  • 540 Views
  • 0 replies
  • 0 likes

Song crackles while playing through Bluetooth on speaker

Hi I'm new to the community but has been a Spotify premium user for a number of years. Recently purchased a wireless/Bluetooth compatible speaker, I tried to use my phone (both iPhone 5s and 7) to play my songs, through bluetooth. However it seems to...

  • Casual Listener
  • Hi I'm new to the community but has been a Spotify premium user for a number of years. Recently purchased a wireless/Bluetooth compatible speaker, I tried to use my phone (both iPhone 5s and 7) to pl...
  • gracenote3
  • Newbie
  • 721 Views
  • 1 replies
  • 0 likes
  • 721 Views
  • 1 replies
  • 0 likes

My songs keep deleting their self I don't know why plz help

I've been having this problem for the past couple months all my songs keep deleting their self and now they have gone away for good and I can't find them in my songs or in my artist I only have one song per artist!!! It's really angering me when I ha...

  • Newbie
  • I've been having this problem for the past couple months all my songs keep deleting their self and now they have gone away for good and I can't find them in my songs or in my artist I only have one s...
  • 295 Views
  • 0 replies
  • 0 likes
  • 295 Views
  • 0 replies
  • 0 likes

pausing due to 'playing somewhere else'

I have been dealing with this issue for months..it keeps pausing on my laptop and it's not playing anywhere else! I have done every conceivable thing to fix this issue...clearing cache, uninstalling, reinstalling, etc...and still every 2 min it's pau...

  • Newbie
  • I have been dealing with this issue for months..it keeps pausing on my laptop and it's not playing anywhere else!  I have done every conceivable thing to fix this issue...clearing cache, uninsta...
  • 263 Views
  • 0 replies
  • 0 likes
  • 263 Views
  • 0 replies
  • 0 likes

Music

My music keeps pausing and playing constantly whenever my phone is in my pocket or in movement. I tried playback and streaming quality already in attempt to fix it.

  • Newbie
  • My music keeps pausing and playing constantly whenever my phone is in my pocket or in movement. I tried playback and streaming quality already in attempt to fix it.
  • _alexcollins_
  • Regular
  • 282 Views
  • 1 replies
  • 0 likes
  • 282 Views
  • 1 replies
  • 0 likes

Bad formatting when using apple navigation

Noticed this when driving the other day. The podcast section is poorly aligned.Iphone 6, running 10.2.1

  • Newbie
  • Noticed this when driving the other day. The podcast section is poorly aligned. Iphone 6, running 10.2.1  
  • _alexcollins_
  • Regular
  • 258 Views
  • 1 replies
  • 0 likes
  • 258 Views
  • 1 replies
  • 0 likes

offline playback issues

when i stream the songs i want to listen to from online the playback is great but when i download the songs it does play correclty why is that and is anyone else having this issue also?

  • Visitor
  • when i stream the songs i want to listen to from online the playback is great but when i download the songs it does play correclty why is that and is anyone else having this issue also?
  • 275 Views
  • 0 replies
  • 0 likes
  • 275 Views
  • 0 replies
  • 0 likes

Hi i have paid for premium but I don't know what account it is for

I have paid for premium through PayPal,but it's not registered for the uncletato12 email martywarty@ outlook can you rectify this I don't want any other Spotify account than this one. Please help and reimburse me for any duplicate payments if any on ...

  • Newbie
  • I have paid for premium through PayPal,but it's not registered for the uncletato12 email martywarty@ outlook can you rectify this I don't want any other Spotify account than this one. Please help and...
  • user-removed
  • Not applicable
  • 382 Views
  • 1 replies
  • 0 likes
  • 382 Views
  • 1 replies
  • 0 likes

Painfully slow to download, about to cancel my subscription.

Spotify is syncing offline is too slow. I've tried three different networks. Las night over 150mb WiFi at home it took 8 hours to download 12 songs. Please help.

  • Casual Listener
  • Spotify is syncing offline is too slow. I've tried three different networks. Las night over 150mb WiFi at home it took 8 hours to download 12 songs. Please help.
  • thomasayres
  • Casual Listener
  • 5668 Views
  • 4 replies
  • 0 likes
  • Slow download
  • 5668 Views
  • 4 replies
  • 0 likes

Random Skipping, pausing , and fast forwarding.

I have an iPhone 7 with the latest software and I didnt have his problem with the 6s. Now when I'm listening to a song it will frequently pause it, fast forward through it and sometimes just skips the song. It will also continue to play music no matt...

  • Newbie
  • I have an iPhone 7 with the latest software and I didnt have his problem with the 6s. Now when I'm listening to a song it will frequently pause it, fast forward through it and sometimes just skips th...
  • 402 Views
  • 0 replies
  • 0 likes
  • 402 Views
  • 0 replies
  • 0 likes

Solved!! Spotify on iOS "connecting..." for a very long time on my home WiFi network

Hello,I have searched and haven't been able to find a post with the exact problem I have. Spotify on my home network takes very long to connect on the iOS app. The app loads fine, but I see "connecting..." for always at least a whole minute (sometime...

  • Newbie
  • Hello, I have searched and haven't been able to find a post with the exact problem I have. Spotify on my home network takes very long to connect on the iOS app. The app loads fine, but I see "connec...
  • danieldrake
  • Casual Listener
  • 32130 Views
  • 10 replies
  • 5 likes
  • 32130 Views
  • 10 replies
  • 5 likes

Solved!! Different Spotify interface on two diffrent accounts on one iPhone

Hello every1 My first account (premium) been setup by Facebook, but now decided to split my FB account from Spotify, so I've setup new account with just username. But now got a small "problem" if u can actualy call this a problem. When logging in to ...

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  • Casual Listener
  • Hello every1   My first account (premium) been setup by Facebook, but now decided to split my FB account from Spotify, so I've setup new account with just username. But now got a small "proble...
  • Mattyyyyy
  • Newbie
  • 14678 Views
  • 8 replies
  • 0 likes
  • 14678 Views
  • 8 replies
  • 0 likes

Solved!! Customization of playlists (cover and description box)

I have a playlist of songs found in shazam, I went to listen tonight and there were no other songs from the bands, other than the ones I added on the list, songs from bands that are not list but which I do not like and do not want to listen to. Why d...

  • Visitor
  • I have a playlist of songs found in shazam, I went to listen tonight and there were no other songs from the bands, other than the ones I added on the list, songs from bands that are not list but whic...
  • Bittencourt
  • Spotify Star
  • 514 Views
  • 3 replies
  • 0 likes
  • 514 Views
  • 3 replies
  • 0 likes

Solved!! How Do You Delete Songs from Starred Playlist

I am having trouble with the new version of Spotify. I have no idea how to remove songs from the Starred Playlist. It shows the songs on my playlist and there is a circle with three little dots inside. When I click that, it shows options like "Save" ...

  • Casual Listener
  • I am having trouble with the new version of Spotify.  I have no idea how to remove songs from the Starred Playlist.  It shows the songs on my playlist and there is a circle with three littl...
  • suzydevs
  • Casual Listener
  • 8933 Views
  • 5 replies
  • 0 likes
  • 8933 Views
  • 5 replies
  • 0 likes

Preview song shared on facebook

Why some song shared on facebook isn't possible listen to preview(30 sec)?

  • Casual Listener
  • Why some song shared on facebook isn't possible listen to preview(30 sec)?
  • 437 Views
  • 0 replies
  • 0 likes
  • 437 Views
  • 0 replies
  • 0 likes

Gift Card

I also recently bought a spotify gift card.I want to exchange on the website: www.spotify.com/redeem but they say it is not accessible.

  • Newbie
  • I also recently bought a spotify gift card. I want to exchange on the website: www.spotify.com/redeem but they say it is not accessible.
  • Maxim
  • Spotify Star
  • 319 Views
  • 1 replies
  • 0 likes
  • 319 Views
  • 1 replies
  • 0 likes

Premium

Why won't it let me upgrade my premium. My app says that my trial has expired but when i try to upgrade it says that I already have a similar account?

  • Newbie
  • Why won't it let me upgrade my premium. My app says that my trial has expired but when i try to upgrade it says that I already have a similar account?
  • 295 Views
  • 0 replies
  • 0 likes
  • 295 Views
  • 0 replies
  • 0 likes