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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • Rastereyes
  • Casual Listener
  • 82524 Views
  • 19 replies
  • 37 likes
  • 82524 Views
  • 19 replies
  • 37 likes

Solved!! Re: not a fan of the update, Jan. 2017

The thing I don't like about the update is that i keeps on playing suggested music after you finish an album. Actually I find it real freakin annoying. If I wan't do discover similar music, there's several options to do this, but sometimes I just wan...

  • Visitor
  • The thing I don't like about the update is that i keeps on playing suggested music after you finish an album. Actually I find it real freakin annoying. If I wan't do discover similar music, there's s...
  • freduke
  • Newbie
  • 1781 Views
  • 4 replies
  • 1 likes
  • 1781 Views
  • 4 replies
  • 1 likes

Spotify undownloads my playlist songs when I go offline

Hi! I travel constantly, and I carry around my ipod everywhere with me. Since it is an ipod, it constantly goes on and offline. I pay premium and I have my playlists downloaded before I leave, so I can listen to my songs offline. A problem I have bee...

  • Newbie
  • Hi! I travel constantly, and I carry around my ipod everywhere with me. Since it is an ipod, it constantly goes on and offline. I pay premium and I have my playlists downloaded before I leave, s...
  • xodejabear
  • Casual Listener
  • 468 Views
  • 1 replies
  • 0 likes
  • 468 Views
  • 1 replies
  • 0 likes

Offline downloads

For some reason when I went onto the app and a 1000 of my songs were downloading even though they were saved offline yesterday. Why do my offline songs keep getting "undownloaded"?

  • Newbie
  • For some reason when I went onto the app and a 1000 of my songs were downloading even though they were saved offline yesterday. Why do my offline songs keep getting "undownloaded"?
  • 225 Views
  • 0 replies
  • 0 likes
  • 225 Views
  • 0 replies
  • 0 likes

Archivos locales

La carpeta que se encuentra al principio de la carpeta playlist (Archivos locales) desapareció. Reinicie todo y sigo sin encontrarla.

  • Visitor
  • La carpeta que se encuentra al principio de la carpeta playlist (Archivos locales) desapareció. Reinicie todo y sigo sin encontrarla.
  • 229 Views
  • 0 replies
  • 0 likes
  • 229 Views
  • 0 replies
  • 0 likes

Solved!! I can't download my offline songs

When I turn my playlist or songs to offline they won't download

  • Casual Listener
  • When I turn my playlist or songs to offline they won't download
  • Kiapalec
  • Newbie
  • 14454 Views
  • 10 replies
  • 0 likes
  • 14454 Views
  • 10 replies
  • 0 likes

iOS app won't load local ALAC files album cover

Hi!As the title says, the iOS app doesn't load local files album cover if they're of the type ALAC. I have no intentions of starting to convert my whole library of local files to MP3 just to solve this issue. When are you intending to fix this issue?

  • Casual Listener
  • Hi! As the title says, the iOS app doesn't load local files album cover if they're of the type ALAC. I have no intentions of starting to convert my whole library of local files to MP3 just to solv...
  • 471 Views
  • 0 replies
  • 0 likes
  • 471 Views
  • 0 replies
  • 0 likes

Local files will not download to iphone no matter what...

Hey guys, I have an issue thats bothering me for so long now. As a last resort I decided to ask for help through here: as the title says it I cannot seem to get my local files onto the iphone. I tried everything that I could find on this blog. Restar...

  • Newbie
  • Hey guys,   I have an issue thats bothering me for so long now. As a last resort I decided to ask for help through here: as the title says it I cannot seem to get my local files onto the iphon...
  • 261 Views
  • 0 replies
  • 0 likes
  • 261 Views
  • 0 replies
  • 0 likes

Facebook

I have a sptify permium account on my facebook. But now i cant login becaus of a 404 code.

  • Newbie
  • I have a sptify permium account on my facebook. But now i cant login becaus of a 404 code.
  • MartinStoichkov
  • Community Legend
  • 348 Views
  • 1 replies
  • 0 likes
  • 348 Views
  • 1 replies
  • 0 likes

Solved!! My spotify starred list order has somehow reversed

My starred playlist has reversed order to oldest at the top with new songs now added to the bottom of the list on all my apple mobileDevices. Very frustrating! Not sure how it changed but can't see any settings to change it back. Tried changing on de...

  • Newbie
  • My starred playlist has reversed order to oldest at the top with new songs now added to the bottom of the list on all my apple mobile Devices. Very frustrating! Not sure how it changed but can't see...
  • Laura_mittens
  • Casual Listener
  • 26578 Views
  • 21 replies
  • 10 likes
  • 26578 Views
  • 21 replies
  • 10 likes

banned an artist by accident

hey guys... this is like the 4th time ive banned an artist that i love from a daily mix. is there anyway to undo that action yet?

  • Newbie
  • hey guys... this is like the 4th time ive banned an artist that i love from a daily mix. is there anyway to undo that action yet?
  • 346 Views
  • 0 replies
  • 0 likes
  • 346 Views
  • 0 replies
  • 0 likes

Offline local files sync

Im using an iphone 7 plus on ios 10.0.3. Previously when I used an android my loca files on my computer synced to my android phone easily and i could listen to those local files offline on my phone. Now on my iphone the local files are grey and i can...

  • Casual Listener
  • Im using an iphone 7 plus on ios 10.0.3. Previously when I used an android my loca files on my computer synced to my android phone easily and i could listen to those local files offline on my phone. ...
  • Ehtsham
  • Casual Listener
  • 559 Views
  • 3 replies
  • 0 likes
  • 559 Views
  • 3 replies
  • 0 likes

Remove "download" options at top of page

I've tried Spotify out for over a month now, and it's really helped me cause I'm a big music fan and I've got over 3,000+ songs in my library. In contrast to Apple Music, which I've previously used for over a year, I find Spotify is much more stable ...

  • Casual Listener
  • I've tried Spotify out for over a month now, and it's really helped me cause I'm a big music fan and I've got over 3,000+ songs in my library. In contrast to Apple Music, which I've previously used f...
  • 377 Views
  • 0 replies
  • 1 likes
  • 377 Views
  • 0 replies
  • 1 likes

Syncing Local Files

So, long story short I can see the local file on my iphone, but it is grayed out... thus no music to play. It seems as if it is synced because I can physically see it but when I tap on it, nothing happens. Using iPhone 6s with all current updates app...

  • Newbie
  • So, long story short I can see the local file on my iphone, but it is grayed out... thus no music to play. It seems as if it is synced because I can physically see it but when I tap on it, nothing ha...
  • 271 Views
  • 0 replies
  • 0 likes
  • 271 Views
  • 0 replies
  • 0 likes

Solved!! Songs in different playlists

Hi. I have a doubt. Say, I download a song to listen to it offline, so i save it to Song, but then I want to create my own playlist and I send the song I downloaded previously to this new playlist. The question is: Is this song stored twice? or is it...

  • Newbie
  • Hi.    I have a doubt. Say, I download a song to listen to it offline, so i save it to Song, but then I want to create my own playlist and I send the song I downloaded previously to this ...
  • IamWilliam9
  • Casual Listener
  • 508 Views
  • 1 replies
  • 0 likes
  • 508 Views
  • 1 replies
  • 0 likes

Why can't I contact Spotify for Support?

I am very frustrated that this Spotify site has options like "Help" and "Technical Support" but it all just takes you in a circle to Community. As a paying customer, I feel I should be able to contact support from the company I'm paying. When you sea...

  • Casual Listener
  • I am very frustrated that this Spotify site has options like "Help" and "Technical Support" but it all just takes you in a circle to Community. As a paying customer, I feel I should be able to contac...
  • lindseyblais
  • Newbie
  • 4396 Views
  • 10 replies
  • 22 likes
  • 4396 Views
  • 10 replies
  • 22 likes

Solved!! App Crashing on iPhone Running IOS 7.1.2

After the most recent update the app is crashing every time I try to open the app and then it stays stuck in the background but will not allow me to access the app. I have an iPhone 5 running IOS 7.1.2. I have also tried deleting the app and re-insta...

  • Casual Listener
  • After the most recent update the app is crashing every time I try to open the app and then it stays stuck in the background but will not allow me to access the app. I have an iPhone 5 running IOS 7.1...
  • Hugo29
  • Newbie
  • 14031 Views
  • 20 replies
  • 3 likes
  • 14031 Views
  • 20 replies
  • 3 likes

Solved!! Please help! Songs that I uploaded in my computer doesn't appear on other devices!

I uploaded some songs from my computer to Spotify app, it works just fine on my computer, but when I tried to use Spotify on my phone, it only syncs 1 song; the rest are grayed-out and says, "the song is not downloaded." I tried to click on "download...

  • Casual Listener
  • I uploaded some songs from my computer to Spotify app, it works just fine on my computer, but when I tried to use Spotify on my phone, it only syncs 1 song; the rest are grayed-out and says, "the son...
  • Hubo
  • Community Legend
  • 1133 Views
  • 7 replies
  • 0 likes
  • 1133 Views
  • 7 replies
  • 0 likes

Track mistakes on album

I recently stubled over a weird error on spotify, while listening to kanye wests new album "The Life of Pablo". When listening to the album on my desktop the track "Fade" was totally different than on my Iphone. On the my mobile it actually plays lik...

  • Newbie
  • I recently stubled over a weird error on spotify, while listening to kanye wests new album "The Life of Pablo". When listening to the album on my desktop the track "Fade" was totally different than o...
  • GabriellaGuex
  • Casual Listener
  • 391 Views
  • 2 replies
  • 0 likes
  • 391 Views
  • 2 replies
  • 0 likes

Cant go online with wifi on iphone(computer works)

As subject says... my premium account won't work with my home wifi on Iphone. But works on computer. what's wrong?

  • Newbie
  • As subject says... my premium account won't work with my home wifi on Iphone. But works on computer. what's wrong?
  • 252 Views
  • 0 replies
  • 0 likes
  • 252 Views
  • 0 replies
  • 0 likes

Queue randomly clears.

My queue will randomly clear on the Spotify iOS app. It seems to occur more often when I switch devices (for example, when I boot up Spotify on my iPhone after playing music on my desktop). However, I've seen it happen after turning Spotify back on o...

  • Regular
  • My queue will randomly clear on the Spotify iOS app. It seems to occur more often when I switch devices (for example, when I boot up Spotify on my iPhone after playing music on my desktop). However, ...
  • 574 Views
  • 0 replies
  • 7 likes
  • 574 Views
  • 0 replies
  • 7 likes