Just upgraded to Premium and my iPhone app keeps crashing, the minute I log in it's gone. Tried deleting, reinstalling, deleting all my playlists- nothing works!
Very frustrated and wondering what I can do. Recently upgraded to Premium and now even more frustrated as it's worse than when I was using the free version.
COme on spotify!
Solved! Go to Solution.
Ok, the Spotify product, for the most part could be a great value. While many artists are absent (Eagles, Beatles (naturally), Bob Seger, etc.) the product, at least on paper, is a great advancement in preferential music listening.
However, all of that is negated by the performance on iPod Touch (and iPad too). The application is horrendously unstable; to the point of making it unworthy of the cost. I have followed the strings in these boards and I gotta tell you, not one solution has worked for me. I am running the latest O/S. I do not have an early generation iPod Touch. This is no fun. And, frankly, use of the term 'premium' under these conditions is just plain hype.
So Spoitfy management: either fix the problems or admit that they are beyond your capabilities to fix, and expect an Exodus to other emerging services / competition.
Bloody hell! I think I just solved it on my iPhone...
In the 3 seconds I had before the app crashed I managed to (quick as hell) click my way to settings and toggle the "Offline Mode". The app crashed directly after but the next time I started the app I was in "Offline Mode" and the app didn't crash. Then I just went into the the settings tab and untoggled the "Offline Mode" and everything worked like a charm. The music has now been playing for about 5 minutes without any crashes...
I even tried to restart the whole phone and it still works!
Does this work for anyone else out there or was I just really lucky?
Holy Moly you are genius! This worked for me too(at least it is working so far). I should go find some wood to knock on now...
I was experiencing the same problems as others on this forum until I downloaded the latest update from itunes. I have a 32GB iphone 3GS and since the update I haven't experienced the frequent crashing of the mobile app that was occurring prior to the update. I have been using the mobile app far more frequently since the update and for longer periods and I have (touch wood!) only had 1 random crash at the weekend.
I am assuming that those still experiencing crashes have downloaded the latest Spotify mobile app update? Are they completely random crashes or do they always happen just after you have performed a specific function. E.g. the app used to almost always crash when I added a track to the play queue, but it would also crash completely randomly as well. I'm not sure whether this is a memory problem as there have been recorded problems with the app consuming large amounts of space on the phone's hard drive due to the cache. What version of the ios do you have installed on your iphone? I am running 5.0; haven't updated to latest ios yet, but as I have said, touch wood, app isn't crashing any more for me. I was on the verge of cancelling my premium subscription until the latest update was released and so can completely understand everyone's frustrations.
Yes I have to agree. I've been a big fan of spotify since it's launch. I've recommended it to many friends. Now it seems like the end of a beautiful relationship. I need to cancel as I cannot afford to pay for an app that does not work. I was hoping that you could fix it but 6 months is too long to wait. I suspect this could ruin your business.
Over and out