Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
So, I signed up for Spotify a few nights ago from my mobile phone as part of the free 7 day trial.
When looking at the desktop version of the website it tells me about the 30 day free trial, I have just signed up for it, inputted my card details (not required for the 7 day) It tells me that from 03/08 (when my trial ends) the following...
Your Spotify Premium subscription will be automatically renewed the 2014-08-03 and charged £0.00 every 1 month, unless you cancel your subscription before that time.
Manage subscriptions and payment
Does this mean from 03rd when the 7 day trial finishes that i then get the thirty days free. Am i technically charged from 03/09?
I would be grateful if someone could please clear this up for me.
Many thanks