Music Randomly pausing on Android

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Music Randomly pausing on Android

Moderator
Moderator

Hey everyone,

 

We've seen reports that the app will just stop playing music halfway through a song randomly.

 

First, please make sure that you're on the latest version of the app

 

If that doesn't help, make sure to click the +VOTE button.

 

You can also leave a comment with the following details:

  • Device 
  • Device OS version
  • Spotify version

Thanks for bearing with us!

KaterinaModerator
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Re: Music Randomly pausing on Android

Moderator
Moderator

Hey folks,

 

Thanks for reaching out to us about this.

 

If you're experiencing a playback issue with the Android app, we suggest you create a separate thread in the Android help board here.

 

Make sure to provide a detailed description of the exact issue you're experiencing (e.g. if playback is pausing at regular intervals) to help us narrow down the issue and its symptoms.

Thanks! Stay awesome :)

PeterModerator
 
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256 Replies

Re: Music Randomly pausing on Android - Status changed to: Under investigation

Moderator
Moderator

Hey everyone!

 

Our tech team is currently looking into this. We'll keep you updated regarding this here, so make sure to click the +VOTE button.

 

Thanks for bearing with us!

KaterinaModerator
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
"Kindness is the language which the deaf can hear and the blind can see." - Mark Twain

Re: Music Randomly pausing on Android

Socke_ftw
Casual Listener

This happen fairly regularly for me and coming on top of that is that Spotify Crashes and reloads if I select a sharing option of any kind

 

Device: Nokia 7 Plus

Device OS: Android 8.1.0

Spotify Version: 8.4.72.845 armv7

 

 

Edit (2018-10-22):

As of now for me those bugs have disappeared it seems like an update to the app.

Hardware specs are still the same.

Device OS: Android 9.0

Spotify Version: 8.4.75.670 armv7

Edit (2018-10-23):
After updating to Android 9 yesterday evening the mobile apps has become quite unresponsive, the notification bar to change tracks sometimes won't update or even react to any tap.

Edit (2019-02-06)

For about four weeks the app is now stable, no crashes or anything that resembles a crash happened for a while. While the app still is sometimes not perfectly responsive I am now able to listen to music, without it being interrupted every 5 minutes, again.

Device OS is still Android 9

And Spotify Version as of now is 8.4.91.861

Re: Music Randomly pausing on Android

axelmeldau
Regular

Hey,

 

I am experiencing this, that the app keeps pausing songs both while in the app and outside it, I'm running emui 8.1.0.

What I've done:

  • Unistalling and reinstalling the app
  • Clear all cache, both in app and in phonesettings.
  • Restarting the phone
  • Exclude from all powersaving
  • Give the app unlimited data
  • Log out all other devices 

Thanks for all and any help! 

Re: Music Randomly pausing on Android

jrufer
Casual Listener

Pixel 3 running pie out of the box is pausing at random times. If I go back a menu it almost always pauses and resets the song to the beginning. Also, Play / Pause controls from my BT headphones don't work. Skip seems to work though.

Re: Music Randomly pausing on Android

user-removed
Not applicable

It happens to everytime I try to use Spotify on my LG V20 (android). It will come up for about 45sec. and then go off.  On my Ipad (ios) and widows device it works fine. 

Re: Music Randomly pausing on Android

Danni10
Newbie

It is driving me crazy. I'm trying to listen to any song and about 20s in the app crashes then reloads. I've updated the app and phone. Uninstalled the app and reinstalled it. Anything else I can do? 

Re: Music Randomly pausing on Android

jrufer
Casual Listener
Turned out my issue was that the Pixel 3 had downloaded a very old version
of Spotify. A few hours later there was an update and the app looks exactly
like the iOS version and everything works as expected. Sorry, this probably
doesn’t help you at all. :\

Re: Music Randomly pausing on Android

Tucciyamagucci
Newbie

I have an android LG V20 with version 8.0.0. and spotify updated Oct. 14th. I will be listening to a song or podcast and it will shut off 10-30 seconds in, and will completely shut down the app. I will then reopen the app, click play, and it will restart the whole song or podcast from the beginning. It's driving me crazy. 

Re: Music Randomly pausing on Android

user-removed
Not applicable
I had to contact customer support and they helped me get the problem fixed.
ThanksDanny
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