We've seen reports that the app will just stop playing music halfway through a song randomly.
First, please make sure that you're on the latest version of the app.
If that doesn't help, make sure to click the +VOTE button.
You can also leave a comment with the following details:
Thanks for bearing with us!
Solved! Go to Solution.
For those of you who are still experiencing this issue we'd recommend the following:
Hope you find the info provided helpful. We're always a click away if you need more help or have questions!
Thanks for reaching out to us about this.
If you're experiencing a playback issue with the Android app, we suggest you create a separate thread in the Android help board here.
Make sure to provide a detailed description of the exact issue you're experiencing (e.g. if playback is pausing at regular intervals) to help us narrow down the issue and its symptoms.
Thanks! Stay awesome 🙂
Our tech team is currently looking into this. We'll keep you updated regarding this here, so make sure to click the +VOTE button.
Thanks for bearing with us!
This happen fairly regularly for me and coming on top of that is that Spotify Crashes and reloads if I select a sharing option of any kind
Device: Nokia 7 Plus
Device OS: Android 8.1.0
Spotify Version: 188.8.131.525 armv7
As of now for me those bugs have disappeared it seems like an update to the app.
Hardware specs are still the same.
Device OS: Android 9.0
Spotify Version: 184.108.40.2060 armv7
After updating to Android 9 yesterday evening the mobile apps has become quite unresponsive, the notification bar to change tracks sometimes won't update or even react to any tap.
For about four weeks the app is now stable, no crashes or anything that resembles a crash happened for a while. While the app still is sometimes not perfectly responsive I am now able to listen to music, without it being interrupted every 5 minutes, again.
Device OS is still Android 9
And Spotify Version as of now is 220.127.116.111
I am experiencing this, that the app keeps pausing songs both while in the app and outside it, I'm running emui 8.1.0.
What I've done:
Thanks for all and any help!
Pixel 3 running pie out of the box is pausing at random times. If I go back a menu it almost always pauses and resets the song to the beginning. Also, Play / Pause controls from my BT headphones don't work. Skip seems to work though.
It happens to everytime I try to use Spotify on my LG V20 (android). It will come up for about 45sec. and then go off. On my Ipad (ios) and widows device it works fine.
It is driving me crazy. I'm trying to listen to any song and about 20s in the app crashes then reloads. I've updated the app and phone. Uninstalled the app and reinstalled it. Anything else I can do?
I have an android LG V20 with version 8.0.0. and spotify updated Oct. 14th. I will be listening to a song or podcast and it will shut off 10-30 seconds in, and will completely shut down the app. I will then reopen the app, click play, and it will restart the whole song or podcast from the beginning. It's driving me crazy.
Having the same issues as everyone else since last update, plays for about 30 seconds then stops and goes back to home screen. Same issues on both Samsung S8 and Huawei P20 pro, both have Spotify version 18.104.22.1680armV7, Samsung running Android 8.0, Huwaei running EMUI/Android 8.1.0
Music just stops playing 20s in and app shuts down automatically. I have the latest OS, latest version of the app for my android. What else can I do? I'm a premium member and feel like I'm paying for nothing right now. Also, what is this vote+ button?
The app completely closes itself after 20 seconds of playing. Sometimes it will remain on in offline mode, others it wont.
I listen to spotify every day to code, this is incredibly disruptive and annoying.
I searched ten times a week already if I might have missed an update (I have not), I can't wait for the one solving it. ...I'm gonna check again. I just realized it also happens quite often that it changes the download quality from very high to normal by it's own which is also a big problem for me
Device Samsung Galaxy SM-J730F
OS android 7.0
Spotify version 22.214.171.1240.armV7
Same thing happens to me every day. It is really annoying. It is happening even with downloaded music.
Running Spotify 126.96.36.1990armV7 on Android 7.1.1 on a BQ Aquaris X5 Plus.
Thanks for all the suggestions! I cannot find the phone number or even email address for customer support to reset my account. Anyone have any of those contacts?
Thanks in advance!
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game…