Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Your Library

Get help with Your Library on all devices.

Start a topic

Forum Posts

Changing the heart button to a plus

Hey there, We wanted to let you know that our design team is currently testing a new layout for the button responsible for adding items to Your Library and your playlists. The team is exploring revamping the look and some of the functions of the Now ...

Dian_0-1673963885652.png
  • Moderator
  • Moderator
  • lago12
  • Casual Listener
  • 4451 Views
  • 79 replies
  • 15 likes
  • 4451 Views
  • 79 replies
  • 15 likes

Feedback on sharing the "Your Top Songs 2022" playlist

Hey there, Thanks for continuing to help us improve the Wrapped experience every year by sharing your valuable feedback. Let's get this thread going by posting your constructive feedback on the sharing of the "Your Top Songs 2022" playlist. This'll d...

  • Moderator
  • Moderator
  • ibuprofen
  • Newbie
  • 16515 Views
  • 76 replies
  • 11 likes
  • 16515 Views
  • 76 replies
  • 11 likes

If your Wrapped is not appearing, check out this thread.

Hey there, We're receiving reports that Wrapped 2022 isn't appearing for some users. This can be due to one of the following reasons: Wrapped is not accessible in all regions due to varying criteria. Not all user accounts are eligible for the Wrapped...

  • Moderator
  • Moderator
  • Not applicable
  • 37525 Views
  • 489 replies
  • 16 likes
  • 37525 Views
  • 489 replies
  • 16 likes

Your 2022 Wrapped feedback thread

Hey there, Glad to see you here. This means you're about to take your time and post the most valuable content of all - feedback from our users. If your Wrapped is not appearing, check out this thread. For all other feedback, post in the thread here. ...

  • Moderator
  • Moderator
  • jamieson67
  • Regular
  • 17661 Views
  • 441 replies
  • 10 likes
  • 17661 Views
  • 441 replies
  • 10 likes

Deprecating Preview clips

Hi everyone, The Song Previews of playlists, albums, artist, track pages and Liked Songs were recently deprecated. Preview clips will still be available on any assisted curation and the Add songs feature under Liked Songs and playlists. Your construc...

  • Moderator
  • Moderator
  • Mangoxo
  • Casual Listener
  • 13056 Views
  • 143 replies
  • 13 likes
  • Liked Songs Playlist
    Playlists
    Your Library
  • 13056 Views
  • 143 replies
  • 13 likes

Superuser Contribution How can I play 8D Audios with Spotify

Hi. I recently listen to youtube with 8D audios, saw that they have the same in spotify, but those 8D audios are not playable. Any help on how to enable it?

  • Newbie
  • Hi. I recently listen to youtube with 8D audios, saw that they have the same in spotify, but those 8D audios are not playable. Any help on how to enable it?
  • BigNath1
  • Visitor
  • 32641 Views
  • 5 replies
  • 3 likes
  • 32641 Views
  • 5 replies
  • 3 likes

where is the playlist I recently made?

I can see it at the top of the home page since I just listened to it, but it's not showing in my list of saved playlists on the left like other homemade playlists.

  • Visitor
  • I can see it at the top of the home page since I just listened to it, but it's not showing in my list of saved playlists on the left like other homemade playlists.
  • 9 Views
  • 0 replies
  • 0 likes
  • 9 Views
  • 0 replies
  • 0 likes

Superuser Contribution Changing the heart button to a plus

Hey there, We wanted to let you know that our design team is currently testing a new layout for the button responsible for adding items to Your Library and your playlists. The team is exploring revamping the look and some of the functions of the Now ...

Dian_0-1673963885652.png
  • Moderator
  • Moderator
  • Hey there,   We wanted to let you know that our design team is currently testing a new layout for the button responsible for adding items to Your Library and your playlists. The team is ex...
  • lago12
  • Casual Listener
  • 4451 Views
  • 79 replies
  • 15 likes
  • 4451 Views
  • 79 replies
  • 15 likes

Solved!!Superuser Contribution WHY IS THE QUEUE LIMITED TO ONLY 50 (or 81) SONGS WHEN I HAVE 700+ IN MY PLAYLIST !!!!!

Why am I not allowed to enjoy my playlist in its entiretyYou ridiculous limit means that I am always listening to the same fifty songs : USELESS !!!!Your interface because of this limit is absolutely worthless and source of immense frustrationWhat is...

  • Casual Listener
  • Why am I not allowed to enjoy my playlist in its entirety You ridiculous limit means that I am always listening to the same fifty songs : USELESS !!!! Your interface because of this limit is absolu...
  • JohnnyGory
  • Casual Listener
  • 2011 Views
  • 12 replies
  • 2 likes
  • 2011 Views
  • 12 replies
  • 2 likes

Spotify for podcasters says my podcast is already up

Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issuei have a HP Envy and I started an podcast on Anchor. After I started it, I linked it to Spotify right away though onl...

  • Visitor
  •     Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue i have a HP Envy and I start...
  • 12 Views
  • 0 replies
  • 0 likes
  • 12 Views
  • 0 replies
  • 0 likes

Superuser Contribution [iOS][Your Library] Heart Icon Gone

I noticed that the Heart Icon for songs I liked is gone. I heard this happens to test new features. Well to be honest I totally hate it. It's just way clearer with the Heart Icon. If this is a test, please end it as soon as possible. I like Spotify t...

  • Casual Listener
  • I noticed that the Heart Icon for songs I liked is gone. I heard this happens to test new features. Well to be honest I totally hate it. It's just way clearer with the Heart Icon. If this is a test, ...
  • simon7212
  • Casual Listener
  • 40 Views
  • 2 replies
  • 2 likes
  • iOS
    Your Library
  • 40 Views
  • 2 replies
  • 2 likes

Solved!!Superuser Contribution Playlist Takedown Notification

PlanPremiumCountryBrazilDevice(Samsung Galaxy A71, Windows 10)Operating System(Android) My Question or Issue I got emails saying my playlists had been taken down. Below is the text of one of the emails: 'Hello,We have found the following content to b...

  • Regular
  • Plan Premium Country Brazil Device (Samsung Galaxy A71, Windows 10) Operating System (Android)   My Question or Issue   I got emails saying my playlists had been taken down. Belo...
  • willseagon
  • Newbie
  • 2347 Views
  • 18 replies
  • 7 likes
  • Playlist problem
  • 2347 Views
  • 18 replies
  • 7 likes

Superuser Contribution No option to create folders?

I usually use the web version on Windows 11, but when I realized I didn't have the option to create a folder at all (and as far as I know never have, I only just learned that is supposed to be an option), so I downloaded the app. That still wasn't an...

  • Casual Listener
  • I usually use the web version on Windows 11, but when I realized I didn't have the option to create a folder at all (and as far as I know never have, I only just learned that is supposed to be an opt...
  • EmmyJ
  • Casual Listener
  • 48 Views
  • 2 replies
  • 0 likes
  • 48 Views
  • 2 replies
  • 0 likes

How to add album without liking every song in it?

So, I want to add album to my library. When I do it, all songs in the album automatically become "likes", while I want only few of them to be "liked". I see that some years ago it was solved by removing this behaviour (https://community.spotify.com/t...

  • Visitor
  • So, I want to add album to my library. When I do it, all songs in the album automatically become "likes", while I want only few of them to be "liked". I see that some years ago it was solved by rem...
  • 14 Views
  • 0 replies
  • 0 likes
  • 14 Views
  • 0 replies
  • 0 likes

Superuser Contribution How to delete recent played list

hi i have in my recent played lit pretty**bleep** and i want to get rid of iti have search after tutorials they said press on these 3 dots and so. but i dont have these 3 dots

  • Music Fan
  • hi i have in my recent played lit pretty**bleep** and i want to get rid of it i have search after tutorials they said press on these 3 dots and so. but i dont have these 3 dots
  • TheWildPlant
  • Music Fan
  • 339 Views
  • 4 replies
  • 0 likes
  • 339 Views
  • 4 replies
  • 0 likes

Superuser Contribution Spotify code for private playlist

Clicking share on a private playlist generates a link which adds someone to the playlist and expires in 7 days. If someone clicks the link and adds themself to the playlist within the 7 days, and the same link is used to create a spotify code, after ...

  • Casual Listener
  • Clicking share on a private playlist generates a link which adds someone to the playlist and expires in 7 days. If someone clicks the link and adds themself to the playlist within the 7 days, and the...
  • KungFuPanda
  • Casual Listener
  • 42 Views
  • 2 replies
  • 0 likes
  • 42 Views
  • 2 replies
  • 0 likes

Superuser Contribution Multiroom (Everywhere) not working

PlanPremiumCountry DeviceiPhone XSOperating SystemiOS 15.1 My Question or IssueHi, I have 5 Spotify Connect devices on my network: Android TV, Grundig Speaker, Windows PC, Echo Dot, Samsung soundbar. I can stream to any of these devices individually ...

  • Casual Listener
  • Plan Premium Country   Device iPhone XS Operating System iOS 15.1   My Question or Issue Hi, I have 5 Spotify Connect devices on my network: Android TV, Grundig Speaker, Windows P...
  • Lyubka
  • Moderator
  • 4345 Views
  • 9 replies
  • 2 likes
  • 4345 Views
  • 9 replies
  • 2 likes

Superuser Contribution New Library search doesn't work?

PlanPremiumCountryusDeviceiphone se 2Operating Systemios 14.5.1 My Question or IssueWhen I search my library for "Radiohead" I would expect to see all songs by radiohead in any playlist I have. All I get is a playlist that has Radiohead in the title....

  • Regular
  •   Plan Premium Country us Device iphone se 2 Operating System ios 14.5.1   My Question or Issue When I search my library for "Radiohead" I would expect to see all songs by radioh...
  • OvB
  • Newbie
  • 2029 Views
  • 17 replies
  • 5 likes
  • 2029 Views
  • 17 replies
  • 5 likes

Superuser Contribution daughter hijacked my acct-joined fam plan-how do i move my music? giveupact

I have the account. I let my daughter use it. Now she has waay more music on it than I do. I joined Fam plan. I'd like to move my music to a new account and let her use this one which is the account holder. OR, is there a way to move all her music to...

  • Visitor
  • I have the account. I let my daughter use it. Now she has waay more music on it than I do. I joined Fam plan. I'd like to move my music to a new account and let her use this one which is the acco...
  • Joan
  • Moderator
  • 37 Views
  • 1 replies
  • 0 likes
  • 37 Views
  • 1 replies
  • 0 likes

Superuser Contribution How to play songs incorrectly marked as explicit?

I'd like to keep the explecit filter on. Melody Circus by Savant has no lyrics whatsoever and is still marked as explicit. Is there a way to keep the explicit filter on and make a personal exception for a couple songs? In addition, is there a way I c...

  • Visitor
  • I'd like to keep the explecit filter on. Melody Circus by Savant has no lyrics whatsoever and is still marked as explicit. Is there a way to keep the explicit filter on and make a personal exception ...
  • Alex
  • Moderator
  • 28 Views
  • 1 replies
  • 0 likes
  • 28 Views
  • 1 replies
  • 0 likes

Superuser Contribution How do I stop recommend songs from playing and go back to playlist

I don't know if this is on purpose for people that don't have premium, but once my playlist ends it starts playing recommend songs. I don't mind that but when I try restarting my playlist again to listen to it again it just pauses the recommended son...

  • Visitor
  • I don't know if this is on purpose for people that don't have premium, but once my playlist ends it starts playing recommend songs. I don't mind that but when I try restarting my playlist again to li...
  • Lyubka
  • Moderator
  • 58 Views
  • 1 replies
  • 0 likes
  • 58 Views
  • 1 replies
  • 0 likes

Too frequent ads

I have been receiving the problem of too frequent ads of spotify premium and random singers and bands, which do not provide 30min ad free music. Seldom do I see the advertisement with 30min ad free music. Such disrupts the user experience on using sp...

  • Visitor
  • I have been receiving the problem of too frequent ads of spotify premium and random singers and bands, which do not provide 30min ad free music. Seldom do I see the advertisement with 30min...
  • 20 Views
  • 0 replies
  • 0 likes
  • 20 Views
  • 0 replies
  • 0 likes