Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Your Library

Get help with Your Library on all devices.

Start a topic

Forum Posts

Wrapped 2024

Hey! Thanks for coming to the Spotify Community.We’re excited to hear about your 2024 Wrapped experience. Please use this thread to let us know how you're finding your 2024 Wrapped, share your feedback, and share any issues you may be experiencing. Y...

  • Spotify
  • Spotify
  • bananaab
  • Newbie
  • 154065 Views
  • 1510 replies
  • 22 likes
  • 154065 Views
  • 1510 replies
  • 22 likes

Your Sound Capsule: Following your listening stats

You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...

IMG_6759.jpg IMG_6760.jpg IMG_6761.jpg IMG_6764.jpg
  • Spotify Star
  • Spotify Star
  • zeyad_m_nagi
  • Casual Listener
  • 226692 Views
  • 73 replies
  • 80 likes
  • 226692 Views
  • 73 replies
  • 80 likes

Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

IMG_6446.png
  • Spotify Star
  • Spotify Star
  • fede160493
  • Roadie
  • 77606 Views
  • 142 replies
  • 41 likes
  • 77606 Views
  • 142 replies
  • 41 likes

Superuser Contribution Wrapped 2024

Hey! Thanks for coming to the Spotify Community.We’re excited to hear about your 2024 Wrapped experience. Please use this thread to let us know how you're finding your 2024 Wrapped, share your feedback, and share any issues you may be experiencing. Y...

  • Spotify
  • Spotify
  • Hey!   Thanks for coming to the Spotify Community. We’re excited to hear about your 2024 Wrapped experience.   Please use this thread to let us know how you're finding your 2024 Wr...
  • bananaab
  • Newbie
  • 154065 Views
  • 1510 replies
  • 22 likes
  • 154065 Views
  • 1510 replies
  • 22 likes

Superuser Contribution Why do songs randomly end early?

I'm playing songs from playlists or albums on my MacOS app and streaming them to a connected device (Airplay speakers). About once per hour, a song will randomly end and the next song will start. It's really frustrating.There seems to be a large drop...

  • Casual Listener
  • I'm playing songs from playlists or albums on my MacOS app and streaming them to a connected device (Airplay speakers). About once per hour, a song will randomly end and the next song will start. It'...
  • Tmcwithey
  • Casual Listener
  • 471 Views
  • 6 replies
  • 0 likes
  • 471 Views
  • 6 replies
  • 0 likes

When logged in Spotify can’t find a podcast which should be available

FreeBahrain DeviceiPhone 15 Pro MaxOperating SystemiOS 18.1 My Question or Issue mail I’d:**bleep**podcast name: real talks with rathi my uploaded podcasts are missing in my profile.please someone assist to retrieve it.

  • Casual Listener
  •   Free Bahrain   Device iPhone 15 Pro Max Operating System iOS 18.1   My Question or Issue   mail I’d:**bleep** podcast name: real talks with rathi   my uploade...
  • 35 Views
  • 0 replies
  • 0 likes
  • 35 Views
  • 0 replies
  • 0 likes

Solved!! liked songs by mistake

PlanFree/PremiumCountryPolandDevicePCOperating SystemWindows 11 My Question or Issue I accidentally selected the entire playlist and clicked to add all songs to liked songs, is it possible to return liked songs to a state from a few hours ago?

  • Casual Listener
  •   Plan Free/Premium Country Poland Device PC Operating System Windows 11   My Question or Issue   I accidentally selected the entire playlist and clicked to add all songs t...
  • patrykcas
  • Casual Listener
  • 64 Views
  • 2 replies
  • 0 likes
  • 64 Views
  • 2 replies
  • 0 likes

Superuser Contribution Actually Alow 30 Minutes of No Ads

Fellow Spotify users have this issue. We receive an ad, seemingly truthful about 30 minutes of no ads. However, just 2-4 songs later, an ad pops up. Mind you that these songs are usually 2-3 minutes long. I find it infuriating that I don't receive wh...

  • Visitor
  • Fellow Spotify users have this issue. We receive an ad, seemingly truthful about 30 minutes of no ads. However, just 2-4 songs later, an ad pops up. Mind you that these songs are usually 2-3 minutes ...
  • SugarxRush
  • Visitor
  • 863 Views
  • 3 replies
  • 0 likes
  • 863 Views
  • 3 replies
  • 0 likes

Supergroups

Say, are Supergroup functionality still available? I cannot for the life of me figure out how to enable it. The instructions posted here (official spotify website) do not seem to work or resolve for me. Any advice would be most welcome.Info on my set...

  • Visitor
  • Say, are Supergroup functionality still available?  I cannot for the life of me figure out how to enable it.  The instructions posted here (official spotify website) do not seem to work or ...
  • 34 Views
  • 0 replies
  • 0 likes
  • 34 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify is playing songs from previous playlist - Sonos

When playing my Spotify playlists over my Sonos speakers, if I switch to another playlist it will play 1 song from the new playlist, then switch back to the previous playlist. This happens regardless of if I'm using the Spotify app or the Sonos app. ...

  • Visitor
  • When playing my Spotify playlists over my Sonos speakers, if I switch to another playlist it will play 1 song from the new playlist, then switch back to the previous playlist. This happens regardless...
  • Ivelina
  • Moderator
  • 73 Views
  • 1 replies
  • 0 likes
  • 73 Views
  • 1 replies
  • 0 likes

Superuser Contribution Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

IMG_6446.png
  • Spotify Star
  • Spotify Star
  • Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective?  With this in mind...
  • fede160493
  • Roadie
  • 77606 Views
  • 142 replies
  • 41 likes
  • 77606 Views
  • 142 replies
  • 41 likes

Top tracks past 30 days - clean/explicit songs

PlanPremiumCountryAustraliaDeviceOppo Reno 10Operating SystemAndroid 14 My Question or IssueRecently noticed that on my top tracks past 30 days playlist there are clean versions of songs instead of the normal ones, Very frustrating and ruins the list...

  • Casual Listener
  • Plan Premium Country Australia Device Oppo Reno 10 Operating System Android 14   My Question or Issue Recently noticed that on my top tracks past 30 days playlist there are clean versi...
  • 35 Views
  • 0 replies
  • 0 likes
  • 35 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Nothing is playing

All playlists are empty or just silent or require premium. Only shorts do some noize but like anything except it doesn't work. I tried reinstallation, it didn't help

  • Visitor
  • All playlists are empty or just silent or require premium. Only shorts do some noize but like anything except it doesn't work. I tried reinstallation, it didn't help
  • Vedantsingh292012
  • Visitor
  • 52670 Views
  • 72 replies
  • 0 likes
  • 52670 Views
  • 72 replies
  • 0 likes

Superuser Contribution suggestion

I also have a suggestion to add a feature to the Spotify app to detect/delete duplicate songs that are in the created playlist. I have many playlists created and there are many songs that are the same and it is very difficult to wait and take them al...

  • Casual Listener
  • I also have a suggestion to add a feature to the Spotify app to detect/delete duplicate songs that are in the created playlist. I have many playlists created and there are many songs that are the sam...
  • 21y7uzwntggmm4ubexgi
  • Casual Listener
  • 90 Views
  • 2 replies
  • 0 likes
  • 90 Views
  • 2 replies
  • 0 likes

Superuser Contribution Playlist not showing up in library

Whenever I try to create a playlist, it tells me "something went wrong" and doesn't show in the library. I can like and follow songs from music creators but it is only whenever I try to create a playlist it doesn't show. I feel like my Spotify has be...

  • Visitor
  • Whenever I try to create a playlist, it tells me "something went wrong" and doesn't show in the library. I can like and follow songs from music creators but it is only whenever I try to create a play...
  • CoquetteKisses
  • Casual Listener
  • 756 Views
  • 2 replies
  • 0 likes
  • 756 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution No option to make playlist public

PlanPremiumCountryNorway DeviceAndroid app, Windows desktop app My Question or IssueI do not have the option to make a playlist public on the desktop application. Some of my playlists are public and some are not. And there is no option to make the ot...

  • Casual Listener
  • Plan Premium Country Norway   Device Android app, Windows desktop app   My Question or Issue I do not have the option to make a playlist public on the desktop application. Some o...
  • BuraKoat
  • Visitor
  • 5589 Views
  • 6 replies
  • 0 likes
  • 5589 Views
  • 6 replies
  • 0 likes

Superuser Contribution Collaborative playlist

I've created a playlist for my birthday party and want my guests to be able to contribute to it.The playlist is public on Spotify. When I share the link to my event page on Facebook, it only takes my friends to the playlist but doesn't allow them to ...

  • Casual Listener
  • I've created a playlist for my birthday party and want my guests to be able to contribute to it. The playlist is public on Spotify.  When I share the link to my event page on Facebook, it o...
  • D3vilsR0se
  • Visitor
  • 17973 Views
  • 8 replies
  • 0 likes
  • 17973 Views
  • 8 replies
  • 0 likes

Solved!! Transferring Tesla free account playlist to Spotify premium

Tesla have just announced they are discontinuing the Spotify account included with the car. So I am going to sign up for a premium Spotify account in my own name. Currently the car has its own Tesla sub account which cannot be opened from anywhere bu...

  • Casual Listener
  • Tesla have just announced they are discontinuing the Spotify account included with the car.  So I am going to sign up for a premium Spotify account in my own name.  Currently the car has it...
  • CHHD
  • Music Fan
  • 10218 Views
  • 32 replies
  • 0 likes
  • 10218 Views
  • 32 replies
  • 0 likes

Sorting add to playlist

90% of the time when I add a song to a playlist it's to a playlist called "The one to rule them all". However, that playlist is far down on this menu, not even shown in the screenshot. How can I pin it to the top. Is there a "sort by recently added" ...

Screenshot 2024-12-07 at 2.18.22 PM.png
  • Casual Listener
  • 90% of the time when I add a song to a playlist it's to a playlist called "The one to rule them all". However, that playlist is far down on this menu, not even shown in the screenshot. How can I pin ...
  • 50 Views
  • 0 replies
  • 0 likes
  • sort
  • 50 Views
  • 0 replies
  • 0 likes

Does offline streams count?

When listening to a dowloaded song from my library, does the streams counts? How it works?

  • Visitor
  • When listening to a dowloaded song from my library, does the streams counts? How it works?  
  • Billy-J
  • Spotify Star
  • 5640 Views
  • 6 replies
  • 0 likes
  • 5640 Views
  • 6 replies
  • 0 likes

Playlist title incorrect when sharing

PlanPremium DuoCountryCanadaDeviceSamsung Galaxy 9+ I created a "public" playlist. Then I changes the title. However, when I share the playlist link it still shows the old title. How can I correct this?

  • Casual Listener
  •   Plan Premium Duo Country Canada Device Samsung Galaxy 9+   I created a "public" playlist. Then I changes the title. However, when I share the playlist link it still shows the o...
  • Billy-J
  • Spotify Star
  • 753 Views
  • 5 replies
  • 0 likes
  • 753 Views
  • 5 replies
  • 0 likes

Solved!! How do I remove a "paid" episode from my New Episodes feed?

I subscribed to the feed of a podcast that includes Paid episodes that I do not get. Yet they stay in my New Episodes feed, which clutters it up. I don't have the ability to remove it from the feed, which seems like a small bug? How do I go about rem...

  • Casual Listener
  • I subscribed to the feed of a podcast that includes Paid episodes that I do not get. Yet they stay in my New Episodes feed, which clutters it up. I don't have the ability to remove it from the feed, ...
  • Karlabon
  • Casual Listener
  • 10757 Views
  • 39 replies
  • 24 likes
  • 10757 Views
  • 39 replies
  • 24 likes

Superuser Contribution Too frequent ads

I have been receiving the problem of too frequent ads of spotify premium and random singers and bands, which do not provide 30min ad free music. Seldom do I see the advertisement with 30min ad free music. Such disrupts the user experience on using sp...

  • Visitor
  • I have been receiving the problem of too frequent ads of spotify premium and random singers and bands, which do not provide 30min ad free music. Seldom do I see the advertisement with 30min...
  • ssssssss2
  • Visitor
  • 6691 Views
  • 20 replies
  • 2 likes
  • 6691 Views
  • 20 replies
  • 2 likes