only see Account overview when logged in

Avatar of Dixonjdc
Newbie
2016-07-16 07:42 PM

Hi

 

My issue is when I log into Spotify I get in and see my account overview screen - but on the LHS I see a menu with Account Overview; Edit Profile; Change Password; Offline devices; Recover Playlists etc etc 

I can't get away from Account Overview - I can't see any tabs for "Music"; "Playlists" etc etc so cant get to my playlists....

On my mobile device I can see them, but not on desktop.....

Please help.....

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2 people had this problem.
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Avatar of Alejandro_C
Spotify Legend
2016-07-16 08:56 PM

Hey there, help's here!

 

To get to Your Music and playlists on desktop, we'd recomend downloading our app here: www.spotify.com/download. You can also use the web player at: https://play.spotify.com/.

 

That should do it 🙂

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Avatar of Jordi
Community Legend
2016-07-16 08:57 PM

Hi there and welcome to the community,

 

It looks like you are logged in to http://spotify.com. To use Spotify, you either have to download the client, or use the Web player.

 

To download Spotify, click here: http://spotify.com/download

To access the webplayer, click here: http://play.spotify.com

 

Please let me know if that helped.

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Avatar of Blandine
Casual Listener
2016-07-16 11:22 PM
Thank you Jordi!
Yes, it helps very much, now it works!!
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Avatar of Blandine
Casual Listener
2016-07-16 11:22 PM
Thanks! Perfect! Its works!
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Avatar of tommym2
Visitor
2023-09-13 02:14 PM

it did not work for me - i cant change my plan I am in free 3 months still and want to close the account - funny it wont let me.

 

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