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Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1079576 Views
  • 118 replies
  • 104 likes
  • Account
  • 1079576 Views
  • 118 replies
  • 104 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Pawtz
  • Newbie
  • 49762 Views
  • 57 replies
  • 8 likes
  • Account
    Login
    Premium
  • 49762 Views
  • 57 replies
  • 8 likes

Subscribed, but not getting Premium?

If you've paid for Premium but can't use your Premium features (ad-free listening, download music for offline listening, etc.), try the following: Log out and back into your accountOccasionally this is necessary to force a sync of info between your d...

  • Spotify
  • Spotify
  • meahtenoha
  • Spotify
  • 1146124 Views
  • 4840 replies
  • 118 likes
  • Account
    Free
    Premium
    Subscription
  • 1146124 Views
  • 4840 replies
  • 118 likes

Hello I have a spotify account and can't open a playlist of a friend. Help?

I saw a cool playlist on IG and looked instantly on Spotify to add it onto my fav playlist. When I go to the profile, it doesn't show the playlists. Only thing I can see are followers. When I type it into the search header it also doesnt seem to find...

  • Not applicable
  • I saw a cool playlist on IG and looked instantly on Spotify to add it onto my fav playlist. When I go to the profile, it doesn't show the playlists. Only thing I can see are followers. When I type it...
  • Maxim
  • Spotify Star
  • 35 Views
  • 1 replies
  • 0 likes
  • 35 Views
  • 1 replies
  • 0 likes

can't activate wife's account for Duo Premium

After we moved to Cyprus I re-activated account; changed address to Cyprus; when I want to activate wife's account with same address I'm told that we live at different addresses

  • Not applicable
  • After we moved to Cyprus I re-activated account; changed address to Cyprus; when I want to activate wife's account with same address I'm told that we live at different addresses
  • Maxim
  • Spotify Star
  • 32 Views
  • 1 replies
  • 0 likes
  • 32 Views
  • 1 replies
  • 0 likes

Spotify keeps connecting to a device that is not mine

How can I remove the device that is not mine from my laptop (Windows) so my account doesn't connect through Spotify connect anymore?

  • Not applicable
  • How can I remove the device that is not mine from my laptop (Windows) so my account doesn't connect through Spotify connect anymore?
  • Luan
  • Spotify Star
  • 35 Views
  • 1 replies
  • 0 likes
  • 35 Views
  • 1 replies
  • 0 likes

I logged out but don't remember my email it was under

My account used to be linked to my old Facebook but I deleted it years ago. Unfortunately I don't remember the login for it bc it was always logged in. Please help me retrieve it, I have a premium account and I'd like it back

  • Not applicable
  • My account used to be linked to my old Facebook but I deleted it years ago. Unfortunately I don't remember the login for it bc it was always logged in. Please help me retrieve it, I have a premium ac...
  • Maxim
  • Spotify Star
  • 32 Views
  • 1 replies
  • 0 likes
  • 32 Views
  • 1 replies
  • 0 likes

Why can't my friends see my public playlists?

One of my friends can see my social activity, but when they click on my profile, they cannot see any of my playlists even though they say they are public for me and that they are added to my profile.

  • Visitor
  • One of my friends can see my social activity, but when they click on my profile, they cannot see any of my playlists even though they say they are public for me and that they are added to my profile.
  • Luan
  • Spotify Star
  • 27 Views
  • 1 replies
  • 0 likes
  • 27 Views
  • 1 replies
  • 0 likes

Spotify not to add songs to my Playlist

I create a Playlist and Spotify adds songs to it. I don't want any added songs

  • Not applicable
  • I create a Playlist and Spotify adds songs to it. I don't want any added songs
  • Luan
  • Spotify Star
  • 25 Views
  • 1 replies
  • 0 likes
  • 25 Views
  • 1 replies
  • 0 likes

Won’t let me sign into old account

PlanFree/PremiumCountryUsDeviceiPhone 13Operating System(iOS 15 I tried sending into my old account via login without password and I looked up my old username on a friends device and that’s what I typed in. It’s saying that there is no account with t...

  • Newbie
  •   Plan Free/Premium Country Us Device iPhone 13 Operating System (iOS 15   I tried sending into my old account via login without password and I looked up my old username on a frie...
  • Luan
  • Spotify Star
  • 27 Views
  • 1 replies
  • 0 likes
  • Account
  • 27 Views
  • 1 replies
  • 0 likes

I can't find karaoke mode on my phone. Help?

My app is updated but there's no karaoke mode when I scroll down. I already tried logging in and out but it doesn't show up. My friends have karaoke mode on theirs, so I know it's not a problem with Spotify itself.

  • Not applicable
  • My app is updated but there's no karaoke mode when I scroll down. I already tried logging in and out but it doesn't show up. My friends have karaoke mode on theirs, so I know it's not a problem with ...
  • Luan
  • Spotify Star
  • 234 Views
  • 1 replies
  • 0 likes
  • 234 Views
  • 1 replies
  • 0 likes

I think I have two accounts

I need help

  • Not applicable
  • I need help
  • Luan
  • Spotify Star
  • 33 Views
  • 1 replies
  • 0 likes
  • 33 Views
  • 1 replies
  • 0 likes

Charged twice: For Spotify Duo and another R60 charge

I've got charged twice. R90 for Spotify Duo and R60. What does this other charge means?

  • Casual Listener
  • I've got charged twice. R90 for Spotify Duo and R60. What does this other charge means?
  • Luan
  • Spotify Star
  • 68 Views
  • 5 replies
  • 0 likes
  • 68 Views
  • 5 replies
  • 0 likes

If I cancel my subscription can I still listen to downloaded music

I only use Spotify for the kids music, if I cancel my subscription can I still play the already down loaded music

  • Not applicable
  • I only use Spotify for the kids music, if I cancel my subscription can I still play the already down loaded music
  • Luan
  • Spotify Star
  • 46 Views
  • 1 replies
  • 0 likes
  • 46 Views
  • 1 replies
  • 0 likes

Ad after every song

I’m getting between one and 3 ads after every song on free account

  • Visitor
  • I’m getting between one and 3 ads after every song on free account
  • Luan
  • Spotify Star
  • 29 Views
  • 1 replies
  • 0 likes
  • 29 Views
  • 1 replies
  • 0 likes

Solved!! Can my friends still see my playlist if I make it non-collaborative

So basically I had a collaborative playlist with a friend, and I decided to make it non-collaborative by unticking the option in the desktop app, and I was wondering will they still have access to that playlist in their library and use it or will the...

  • Casual Listener
  • So basically I had a collaborative playlist with a friend, and I decided to make it non-collaborative by unticking the option in the desktop app, and I was wondering will they still have access to th...
  • Maxim
  • Spotify Star
  • 84 Views
  • 3 replies
  • 0 likes
  • 84 Views
  • 3 replies
  • 0 likes

i have duo but only one of the accounts is premium, the other has ads

i have premium duo and added my boyfriend to the account since we live together however only my account is working as premium, his has ads and does not allow to play specific songs only radios. It stated that with duo you get access to two premium ac...

  • Not applicable
  • i have premium duo and added my boyfriend to the account since we live together however only my account is working as premium, his has ads and does not allow to play specific songs only radios. It st...
  • Maxim
  • Spotify Star
  • 43 Views
  • 1 replies
  • 0 likes
  • 43 Views
  • 1 replies
  • 0 likes

How do I change my profile name

I'd like to change my profile name from 31hhmxqvdzybr2gze66m54h2fmmyTo my real name Casey kidd

  • Not applicable
  • I'd like to change my profile name from 31hhmxqvdzybr2gze66m54h2fmmy To my real name Casey kidd
  • Maxim
  • Spotify Star
  • 47 Views
  • 1 replies
  • 0 likes
  • 47 Views
  • 1 replies
  • 0 likes

Solved!! If I turned off social, why does what I'm listening to still show up?

PlanPremiumCountryUSADevice(iPhone 13 Pro Max, Surface Pro)Operating System(iOS 10, Windows 10.) My Question or IssueI turned off all social settings so my friends couldn't see what I was listening to after my Spotify got hacked and someone listened ...

  • Newbie
  •   Plan Premium Country USA Device (iPhone 13 Pro Max, Surface Pro) Operating System (iOS 10, Windows 10.)   My Question or Issue I turned off all social settings so my friends co...
  • Maxim
  • Spotify Star
  • 41 Views
  • 1 replies
  • 0 likes
  • Account
  • 41 Views
  • 1 replies
  • 0 likes

Logged out of spotify on my computer and now liked songs are gone

I recently logged out of my computers spotify app and relogged back in and now there are no liked songs anymore yet I check my phone and they are all there. I tried also playing a song on my computer and my phone at the same time and usually they syn...

  • Casual Listener
  • I recently logged out of my computers spotify app and relogged back in and now there are no liked songs anymore yet I check my phone and they are all there. I tried also playing a song on my computer...
  • yeahnahusernameno
  • Casual Listener
  • 69 Views
  • 4 replies
  • 0 likes
  • 69 Views
  • 4 replies
  • 0 likes

Superuser Contribution Spotify is mixing up family account

PlanPremiumCountry DeviceiPhone, Windows, Android My Question or IssueI've recently upgraded my account from Premium to Family Premium so my son can enjoy Spotify too. I sent him a "family invite", which he accepted and he's now enjoying Spotify on h...

  • Casual Listener
  • Plan Premium Country   Device iPhone, Windows, Android   My Question or Issue I've recently upgraded my account from Premium to Family Premium so my son can enjoy Spotify too. I sen...
  • Jeremy
  • Moderator
  • 29 Views
  • 1 replies
  • 0 likes
  • Premium
  • 29 Views
  • 1 replies
  • 0 likes

I want to install Spotify Premium on two devices of mine ... how to do?

How can I make sure that I have Spotify on two devices of mine? I have a Premium Duo Account but am not able to make sure that I have the premium app on both devices

  • Not applicable
  • How can I make sure that I have Spotify on two devices of mine? I have a Premium Duo Account but am not able to make sure that I have the premium app on both devices
  • Maxim
  • Spotify Star
  • 46 Views
  • 1 replies
  • 0 likes
  • 46 Views
  • 1 replies
  • 0 likes