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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • ku001i
  • Newbie
  • 407294 Views
  • 959 replies
  • 107 likes
  • Account
  • 407294 Views
  • 959 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1176843 Views
  • 119 replies
  • 113 likes
  • Account
  • 1176843 Views
  • 119 replies
  • 113 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 100162 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 100162 Views
  • 68 replies
  • 10 likes

Superuser Contribution Can't log into Spotify mobile app because it says I'm offline

PlanFree CountryNigeria DeviceGionee S11 lite (Android) My Question or IssueI am unable to log in the Spotify mobile app. After each failed attempt I get the error message that says I'm offline. I have tried logging in through Facebook, using my user...

  • Casual Listener
  • Plan Free   Country Nigeria   Device Gionee S11 lite (Android)    My Question or Issue I am unable to log in the Spotify mobile app. After each failed attempt I get the ...
  • Susan_GP
  • Moderator
  • 3124 Views
  • 18 replies
  • 1 likes
  • Login
  • 3124 Views
  • 18 replies
  • 1 likes

Superuser Contribution automatic subscription and likes to an artist

PlanPremiumCountryChileDevice(Samsung Galaxy A22)Operating System(Android) My Question or IssueThere's an artist on Spotify that I don't listen to/don't like their music but their profile is automatically followed and everytime they release new music...

  • Casual Listener
  •   Plan Premium Country Chile Device (Samsung Galaxy A22) Operating System (Android)   My Question or Issue There's an artist on Spotify that I don't listen to/don't like their mu...
  • MartinT
  • Moderator
  • 150 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Security
  • 150 Views
  • 3 replies
  • 0 likes

my spotify says that the email and password and combination is incorrect

My Spotify account is connected to Google but when im trying to Connect it says “email and password is incorrect”. I was connected on the App but it disconnected me and now i use another mail and my account is still there with my playlists. What Can ...

  • Newbie
  • My Spotify account is connected to Google but when im trying to Connect it says “email and password is incorrect”. I was connected on the App but it disconnected me and now i use another mail and my ...
  • Billy-J
  • Spotify Star
  • 91 Views
  • 3 replies
  • 0 likes
  • 91 Views
  • 3 replies
  • 0 likes

Superuser Contribution Following count not updating on profile

PlanFree & PremiumCountryALLDeviceALLOperating SystemALL My Question or IssueThe following count on profile is not updating when following a new artist, but it does update when following a 'normal' account. Example:My current following count is '5', ...

  • Newbie
  • Plan Free & Premium Country ALL Device ALL Operating System ALL   My Question or Issue The following count on profile is not updating when following a new artist, but it does updat...
  • missjulia
  • Visitor
  • 1004 Views
  • 6 replies
  • 3 likes
  • Account
    Other
  • 1004 Views
  • 6 replies
  • 3 likes

Superuser Contribution Claiming Artist account

I want to claim my artist account. I get to the step to confirm by logging into my Artist Instagram account, however when I try to log in, I get this: "Insufficient Developer Role: Insufficient developer role". Have anyone else experience the same or...

  • Newbie
  • I want to claim my artist account. I get to the step to confirm by logging into my Artist Instagram account, however when I try to log in, I get this: "Insufficient Developer Role: Insufficient devel...
  • Runzyboi8
  • Casual Listener
  • 6595 Views
  • 33 replies
  • 10 likes
  • 6595 Views
  • 33 replies
  • 10 likes

Solved!!Superuser Contribution Cannot update email address

I've tried everything I can think of to update my email address and every time I get this message: "For your protection, we are unable to process your request at the moment. Please try again later. "Password details I'm using are correct. Any ideas g...

  • Visitor
  • I've tried everything I can think of to update my email address and every time I get this message: "For your protection, we are unable to process your request at the moment. Please try again later....
  • peterk2262
  • Newbie
  • 7544 Views
  • 19 replies
  • 1 likes
  • 7544 Views
  • 19 replies
  • 1 likes

Superuser Contribution I request streaming data, but the confirmation email won't show up

Tbf my email was inactive, but i activated it immediately, then resent the request, it still won't show up I already checked the spam too

  • Newbie
  • Tbf my email was inactive, but i activated it immediately, then resent the request, it still won't show up   I already checked the spam too
  • Susan_GP
  • Moderator
  • 49 Views
  • 1 replies
  • 0 likes
  • Account
  • 49 Views
  • 1 replies
  • 0 likes

Switching from premium individual to premium duo

My wife just bought premium duo and I joined hers and am now a member of duo. How do I make sure I am still NOT also still paying on my individual premium account? I am using same email as before and showing my same account. Do I need to cancel the o...

  • Visitor
  • My wife just bought premium duo and I joined hers and am now a member of duo.   How do I make sure I am still NOT also still paying on my individual premium account?  I am using s...
  • AdamDam
  • Spotify Star
  • 5512 Views
  • 3 replies
  • 0 likes
  • Premium
  • 5512 Views
  • 3 replies
  • 0 likes

recover data from mistakenly deleted profile

PlanPremiumCountrySpain My Question or IssueI mistakenly deleted one of the profiles linked to my account (Family Plan). I have resent a link to the person, but now her profile is empty, she has lost all her playlists. Is there any possibility to rec...

  • Visitor
  • Plan Premium Country Spain   My Question or Issue I mistakenly deleted one of the profiles linked to my account (Family Plan). I have resent a link to the person, but now her profile is em...
  • Billy-J
  • Spotify Star
  • 39 Views
  • 1 replies
  • 0 likes
  • Account
  • 39 Views
  • 1 replies
  • 0 likes

Deleted account still active

I deleted a spotify account over 2 weeks ago. Then with my account right now I tried to change my email to my new email and it won't let me because it says there's already an account with the email. Then I went to check on the account I deleted and i...

  • Visitor
  • I deleted a spotify account over 2 weeks ago. Then with my account right now I tried to change my email to my new email and it won't let me because it says there's already an account with the email. ...
  • Billy-J
  • Spotify Star
  • 47 Views
  • 1 replies
  • 0 likes
  • Account
  • 47 Views
  • 1 replies
  • 0 likes

Select a playlist and it plays only the first song then skip

Since yesterday, when I choose a playlist it plays the first song of that playlist but then the next song comes from a completely different playlist? For example, yesterday I was having a massage and I was playing relax spa playlist....first son was ...

  • Regular
  • Since yesterday, when I choose a playlist it plays the first song of that playlist but then the next song comes from a completely different playlist? For example, yesterday I was having a massage and...
  • Billy-J
  • Spotify Star
  • 68 Views
  • 3 replies
  • 0 likes
  • 68 Views
  • 3 replies
  • 0 likes

Superuser Contribution Account wiped

I was listening to Spotify today, and it suddenly asked me to re-log in. I did so the way I always do, and it has completely wiped my account. All of my playlists, songs, and listening history has gone - it's like I've got a new account, and is the s...

  • Visitor
  • I was listening to Spotify today, and it suddenly asked me to re-log in. I did so the way I always do, and it has completely wiped my account. All of my playlists, songs, and listening history has go...
  • Luvit1982
  • Visitor
  • 1436 Views
  • 2 replies
  • 0 likes
  • 1436 Views
  • 2 replies
  • 0 likes

Superuser Contribution I'm unable to login using phone number. It says "check your phone number" I entered correct number

PlanFreeCountryIndiaDeviceSamsung Galaxy A33Operating SystemAndroid (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free Country India Device Samsung Galaxy A33 Operating System Android     (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Chan4u
  • Visitor
  • 614 Views
  • 12 replies
  • 1 likes
  • Login
  • 614 Views
  • 12 replies
  • 1 likes

Why can't I add second artist?

I am a member of multiple bands and manage all the affairs, I need to be able to claim more than 1 artist profile

  • Visitor
  • I am a member of multiple bands and manage all the affairs, I need to be able to claim more than 1 artist profile
  • Maxim
  • Spotify Star
  • 37 Views
  • 1 replies
  • 0 likes
  • 37 Views
  • 1 replies
  • 0 likes

Superuser Contribution Foreign currency fee charged for Australian account

PlanPremium DuoCountryAustraliaDevice(iPhone 8, MSI Windows 10 laptop, Macbook Pro late 2016)Operating System(iOS 10, macOS Mojave, Windows 10,etc.) My Question or IssueI changed to Duo Premium plan with payment method (PayPal linked to Australian CC...

  • Newbie
  • Plan Premium Duo Country Australia Device (iPhone 8, MSI Windows 10 laptop, Macbook Pro late 2016) Operating System (iOS 10, macOS Mojave, Windows 10,etc.)   My Question or Issue I cha...
  • flano77
  • Visitor
  • 3506 Views
  • 16 replies
  • 4 likes
  • Account
    Subscription
  • 3506 Views
  • 16 replies
  • 4 likes

Была отмена подписки. Пришло подтверждение об отмене. Но деньги опять исали

18.03. отменила подписку. Пришло подтверждение об отмене подписки.Сегодня 22.05. и с моего счета опять списали деньги. Верните деньги!

  • Visitor
  • 18.03. отменила подписку. Пришло подтверждение об отмене подписки. Сегодня 22.05. и с моего счета опять списали деньги. Верните деньги!
  • Billy-J
  • Spotify Star
  • 40 Views
  • 1 replies
  • 0 likes
  • 40 Views
  • 1 replies
  • 0 likes

Hello, danny ritchie, can cancel my first account on my oppo phone please

I need to cancel my account on my oppo phone, I can't get into that phone to cancel and yout take 2 payments out both phones

  • Visitor
  • I need to cancel my account on my oppo phone, I can't get into that phone to cancel and yout take 2 payments out both phones
  • Billy-J
  • Spotify Star
  • 40 Views
  • 1 replies
  • 0 likes
  • 40 Views
  • 1 replies
  • 0 likes