Get help with logging in, passwords, and account settings.
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
If you've paid for Premium but can't use your Premium features (ad-free listening, download music for offline listening, etc.), try the following: Log out and back into your accountOccasionally this is necessary to force a sync of info between your d...
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PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI'm an Artist and My Artist Profile is Verifed but Is There away to Verify My User Page so If...
i listen to songs in multiple languages but I get recommendations for many languages that I don’t understand. For example in my list I will see Bengali songs which I don’t understand. I would like to see songs in English, Hindi, Urdu and Punjabi. how...
Last month I decided to cancel my plan and delete my account to move to another service. I went through all the steps to cancel before deleting the account yet I found out yesterday that I've been charged again. The last Spotify payment was 3rd June,...
Used the web app, now have no access at all on mobile device. Tried logging off all devices, but nothing restored. Can't play any music and all Playlist titles are there with 0 content. Really wish I could find out how to fix this. It's going on a we...
Hello.I have changed my account from the personal to the family account, however this month I was charged for the family account and the duo account. I don't understand why, if I had never paid for the duo account.Could you help me on this issue plea...
When I want to enter my artist page on my release it is not found even though it exists. I can even access it on my artist account. Maybe it's because I deleted all the releases on my artist page.
PlanPremiumCountryUSDeviceiphone XR/ipadOperating SystemIOS 15.5 My Question or IssueAs of yesterday, i am completely unable to view the profile/playlists or interact with someone i was previously friends with. They’ve sent direct links of playlists,...
PlanPremiumCountry UK Device(iPhone 12 mini.Operating System(iOS 10) My Question or Issue: My wife's playlists have disappeared. I have read similar posts where resetting passwords appear to have done the trick - however my wife has changed done this...
My song Vicious Parallel had been added on a bot playlist without my consent the profile is "WAVR.AI" I would like to report this account that look like fake promo and it's ruining my stats. Please help !
Hello everyone, I can not go to the site and enter the application on the PC. It writes error 16 on the PC, and when I try to enter the site, it writes nttp 500. Surprisingly, everything works fine on the phone, when I contact my ISP, it replies that...
I saw a cool playlist on IG and looked instantly on Spotify to add it onto my fav playlist. When I go to the profile, it doesn't show the playlists. Only thing I can see are followers. When I type it into the search header it also doesnt seem to find...
After we moved to Cyprus I re-activated account; changed address to Cyprus; when I want to activate wife's account with same address I'm told that we live at different addresses
How can I remove the device that is not mine from my laptop (Windows) so my account doesn't connect through Spotify connect anymore?
My account used to be linked to my old Facebook but I deleted it years ago. Unfortunately I don't remember the login for it bc it was always logged in. Please help me retrieve it, I have a premium account and I'd like it back
I’m scared i’ll be hacked even though most passwords are changed. Hey ______, Thanks for getting in touch. We understand that you wish to obtain your entire streaming history and we'd be more than happy to lend a helping hand. We've checked backstage...
One of my friends can see my social activity, but when they click on my profile, they cannot see any of my playlists even though they say they are public for me and that they are added to my profile.
I create a Playlist and Spotify adds songs to it. I don't want any added songs
PlanFree/PremiumCountryUsDeviceiPhone 13Operating System(iOS 15 I tried sending into my old account via login without password and I looked up my old username on a friends device and that’s what I typed in. It’s saying that there is no account with t...
My app is updated but there's no karaoke mode when I scroll down. I already tried logging in and out but it doesn't show up. My friends have karaoke mode on theirs, so I know it's not a problem with Spotify itself.