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So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
85119 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
662689 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
745007 Views
18 replies
29 likes
PlanFree/PremiumCountryAnguillaDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issuei am trying purchase a premium, but my country Anguilla is not listed.
Plan Free/Premium Country Anguilla Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue i am ...
Casual Listener
43 Views
2 replies
0 likes
PlanPremium FamilyCountrySwitzerland My Question or IssueI am a member of a premium family account but since I am moving out I want to change to a new premium family account. How can I do this?
Plan Premium Family Country Switzerland My Question or Issue I am a member of a premium family account but since I am moving out I want to change to a new premium family account. How can...
Spotify Star
35 Views
1 replies
0 likes
PlanFree/PremiumCountryiPad My Question or IssueWhen I try and amend or change my password you always ask for my current password to effect any changesi do not have my current password so cannot progress any further. My only option is to cancel subsc...
Plan Free/Premium Country iPad My Question or Issue When I try and amend or change my password you always ask for my current password to effect any changes i do not have my curr...
Moderator
62 Views
1 replies
0 likes
PlanFree/PremiumCountryNetherlandsDeviceSamsung S24Operating SystemAndroid My Question or IssueI had a premium account through a telecom provider. I couldn't change the subscription to a basic account on this account, even though I had a premium acco...
Plan Free/Premium Country Netherlands Device Samsung S24 Operating System Android My Question or Issue I had a premium account through a telecom provider. I couldn't change the...
Moderator
365 Views
1 replies
0 likes
PlanFreeCountryIndia, but it doesn't matter.DeviceGoogle home mini Operating SystemAndroid My Question or Issuehttps://community.spotify.com/t5/Other-Podcasts-Partners-etc/GOOGLE-HOME-PLAYS-THE-WRONG-SONG-Song-Radio-AND-SPOTIFY-IS/m-p/4683337Same as ...
Plan Free Country India, but it doesn't matter. Device Google home mini Operating System Android My Question or Issue https://community.spotify.com/t5/Other-Podcasts-Partners-e...
Moderator
94 Views
1 replies
0 likes
PlanPremiumCountryIrelandDeviceAndroid - GalaxyMy Question or Issue15 hours audiobook time is included in my premium plan. However, in the current billing cycle I listened to 3 hours but my account is showing all 15 hours used. This has also happened...
Plan Premium Country Ireland Device Android - Galaxy My Question or Issue 15 hours audiobook time is included in my premium plan. However, in the current billing cycle I listened to 3 hours bu...
Moderator
134 Views
1 replies
1 likes
No puedo iniciar sesión en mi cuenta con el correo [Tu Correo Electrónico]. Al intentar restablecer la contraseña, dice que el correo no está asociado. Al intentar registrarme, dice que la cuenta ya existe. Ya intenté iniciar sesión con Google, Faceb...
No puedo iniciar sesión en mi cuenta con el correo [Tu Correo Electrónico]. Al intentar restablecer la contraseña, dice que el correo no está asociado. Al intentar registrarme, dice que la cuenta ya ...
Moderator
49 Views
1 replies
0 likes
Someone has hacked into my spotify account and changed so much, profile pic, name deleted follows, playlists and created new immature named playlists. As there is no way to trace the audit file of changes on your account yourself.I reached out to Spo...
Someone has hacked into my spotify account and changed so much, profile pic, name deleted follows, playlists and created new immature named playlists. As there is no way to trace the audit f...
Moderator
73 Views
1 replies
0 likes
PlanFreeCountryIndiaDeviceOne Plus Nord 5Operating SystemAndroid My Question or IssueSo, on my older account, when I play songs for a fixed amount of time, I cannot listen to a song of my own choice (i.e. by choosing one manually). In the same accoun...
Plan Free Country India Device One Plus Nord 5 Operating System Android My Question or Issue So, on my older account, when I play songs for a fixed amount of time, I cannot listen to...
Moderator
75 Views
1 replies
0 likes
PlanFreeCountryIrelandDevicePixel 8 Pro Operating SystemAndroid 16 My Question or IssueMy account works on webplayer and other phonesOther accounts work on my phone.But my main account won't work anymore. I Factory reset my phone after trying deletin...
Plan Free Country Ireland Device Pixel 8 Pro Operating System Android 16 My Question or Issue My account works on webplayer and other phones Other accounts work on m...
Moderator
139 Views
2 replies
0 likes
$30 dollar Spotify gift card and ended up paying $40 cause they went ahead and took the payment for November tenth on November 9, 2025. I should be reimbursed for that $11.99 not told that I’m going to be charged ahead of time since I’m not in the sa...
$30 dollar Spotify gift card and ended up paying $40 cause they went ahead and took the payment for November tenth on November 9, 2025. I should be reimbursed for that $11.99 not told that I’m ...
Spotify Star
108 Views
1 replies
0 likes
My dad subscribed to Spotify Premium, and the charge appears correctly on his credit card. However, he can’t log in with the email he used for registration (it shows a message saying that the email doesn’t have a Spotify account). We now suspect he m...
My dad subscribed to Spotify Premium, and the charge appears correctly on his credit card. However, he can’t log in with the email he used for registration (it shows a message saying that the email d...
Spotify Star
1737 Views
1 replies
0 likes
I’m confused by the Spotify approach to Audiobooks what is the most cost effective way to use the service ? Any ideas?
I’m confused by the Spotify approach to Audiobooks what is the most cost effective way to use the service ? Any ideas?
Spotify Star
1706 Views
1 replies
0 likes
I had a Spotify Premium account that was logged into all of my devices. However last week for some reason they all seemed to have been logged out. The problem is that the email address used for the account technically doesn’t exist. I don’t know how ...
I had a Spotify Premium account that was logged into all of my devices. However last week for some reason they all seemed to have been logged out. The problem is that the email address used for the a...
Spotify Star
1747 Views
1 replies
0 likes
PlanPremiumCountryUnited Arab EmiratesDeviceiPad Air 5Operating System(iOS 26My Question or Issue My spotify doesn't have the Mix playlist feature yet. My friend sent me his playlist and when i saw his playlist on my device i could see the mix featur...
Plan Premium Country United Arab Emirates Device iPad Air 5 Operating System (iOS 26 My Question or Issue My spotify doesn't have the Mix playlist feature yet. My friend sent me his ...
Casual Listener
264 Views
2 replies
0 likes
My account was deleted without my knowledge (Not by Spotify, by a person. Won't go into the details), and I need help recovering my playlists. Is there any way I can do that?
My account was deleted without my knowledge (Not by Spotify, by a person. Won't go into the details), and I need help recovering my playlists. Is there any way I can do that?
Spotify Star
160 Views
1 replies
1 likes
Hi!I have a Family premium, and i live in Norway.I Looked trough payments in my bank account and realized that I pay for Spotify to times a month every month. One time to Spotify family and one time 139,- to SpotifySE. What is this last one? How can ...
Hi! I have a Family premium, and i live in Norway. I Looked trough payments in my bank account and realized that I pay for Spotify to times a month every month. One time to Spotify family and one t...
Spotify Star
234 Views
1 replies
0 likes
PlanPremiumCountryUSEDevice2025 M5 Macbook ProOperating SystemOSX Tahoe 26.1 My Question or IssueNew laptop arrived today, I promptly updated the OS and tried to install Spotify. It hangs at the login. I have gotten accounts error 4 and accounts erro...
Plan Premium Country USE Device 2025 M5 Macbook Pro Operating System OSX Tahoe 26.1 My Question or Issue New laptop arrived today, I promptly updated the OS and tried to install Spot...
Moderator
148 Views
1 replies
0 likes
Heyyyy, I need help, I have a dell pc and im trying to connect it to my ps5,
Heyyyy, I need help, I have a dell pc and im trying to connect it to my ps5,
Casual Listener
2146 Views
4 replies
0 likes
PlanPremium StudentCountryUSAMy Question or Issue:I have a verified student account in the U.S., but I’m unable to complete a payment. The issue appears to be on Spotify’s side. I’ve tried four different credit cards from various banks as well as Pay...
Plan Premium Student Country USA My Question or Issue: I have a verified student account in the U.S., but I’m unable to complete a payment. The issue appears to be on Spotify’s side. I’ve tried ...
149 Views
0 replies
0 likes
