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PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
294352 Views
529 replies
34 likes
I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Casual Listener
542354 Views
990 replies
115 likes
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Casual Listener
129806 Views
74 replies
12 likes
PlanFree & PremiumCountryALLDeviceALLOperating SystemALL My Question or IssueThe following count on profile is not updating when following a new artist, but it does update when following a 'normal' account. Example:My current following count is '5', ...
Plan Free & Premium Country ALL Device ALL Operating System ALL My Question or Issue The following count on profile is not updating when following a new artist, but it does updat...
Newbie
9007 Views
22 replies
8 likes
There are numerous 'liked songs' in my liked songs list that I did not add, nor would I ever add. This completely **bleep** up my list and it's now unlistenable as a playlist. Jeez!!! Spotify, send your AI bot back to school as it really does stink i...
There are numerous 'liked songs' in my liked songs list that I did not add, nor would I ever add. This completely **bleep** up my list and it's now unlistenable as a playlist. Jeez!!! Spotify, send y...
36 Views
0 replies
0 likes
hi I'm waiting for my refund
hi I'm waiting for my refund
Moderator
2143 Views
4 replies
0 likes
PlanPremiumCountryGuatemalaDeviceHuawei P30 Operating System Android My Question or IssueTenía una playlist colaborativa con alguien más y he tratado de eliminarla de mi biblioteca pero aún aparece. Ya abandoné como colaboradora y dejé de seguir la c...
Plan Premium Country Guatemala Device Huawei P30 Operating System Android My Question or Issue Tenía una playlist colaborativa con alguien más y he tratado de eliminarla de...
Spotify Star
36 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueThe email that I had for my account is closed because it was my university email from over 15...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue The ema...
Spotify Star
41 Views
1 replies
0 likes
PlanPremiumCountryformerly USA, but trying to switch to GermanyDeviceAndroid, WindowsOperating SystemAndroid My Question or IssueI´ve been trying to update my country from USA to Germany without success. I can´t select the country on my account page ...
Plan Premium Country formerly USA, but trying to switch to Germany Device Android, Windows Operating System Android My Question or Issue I´ve been trying to update my c...
Spotify Star
41 Views
1 replies
0 likes
My Question or IssueHave tried gmail and custom domain emails - nothing seems to be accepted
My Question or Issue Have tried gmail and custom domain emails - nothing seems to be accepted
Spotify Star
41 Views
1 replies
0 likes
PlanFree/PremiumCountrySpainDeviceiPhone 11 Pro Max and PCOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have received an email saying you can't process my payment: "We can't process your payment. We're having some trou...
Plan Free/Premium Country Spain Device iPhone 11 Pro Max and PC Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I have received an email saying you...
Visitor
4688 Views
5 replies
0 likes
Why can't I get my account on the web player? It says I'm logged in, but I see none of my playlists.
Why can't I get my account on the web player? It says I'm logged in, but I see none of my playlists.
Spotify Star
119 Views
1 replies
0 likes
PlanPremium My Question or IssueI tried to download songs on my 5th device, but spoty said that i reached the device limit. Since im the only one using this account, i know for sure that i didnt. The new device would be the 5th. My PC uses dual boot ...
Plan Premium My Question or Issue I tried to download songs on my 5th device, but spoty said that i reached the device limit. Since im the only one using this account, i know for sure that...
Visitor
11400 Views
5 replies
0 likes
Hi! I need help on how to update my mobile number in my spotify premium account. My spotify mobile app is currently logged in on my android and I would like to sign in to another device with the same account. Unfortunately, there is no any option to ...
Hi! I need help on how to update my mobile number in my spotify premium account. My spotify mobile app is currently logged in on my android and I would like to sign in to another device with the same...
Newbie
44491 Views
4 replies
4 likes
PlanPremiumCountryBrazilDeviceDesktopOperating SystemWindows 11 My Question or IssueAs the subject title says, I'm pretty sure someone has gained access to Capcom Sound Team's Spotify profile and is currently releasing songs through it.The profile is...
Plan Premium Country Brazil Device Desktop Operating System Windows 11 My Question or Issue As the subject title says, I'm pretty sure someone has gained access to Capcom Sound Team'...
Casual Listener
176 Views
2 replies
2 likes
My Question or IssueOn Tuesday, September 28, I decided to subscribe for the 3 month free trial advertised in the Spotify app. My account has never held premium status before. To sign up, I clicked on the link to the 3-month trial sign-up page provid...
My Question or Issue On Tuesday, September 28, I decided to subscribe for the 3 month free trial advertised in the Spotify app. My account has never held premium status before. To sign up, I clicked...
Visitor
2094 Views
10 replies
1 likes
I have a family account. My son (not an adult) has an account under this. He had trouble logging into his account, and being impatient created another account (free plan) under their same email address. Once realizing that the new account didn't allo...
I have a family account. My son (not an adult) has an account under this. He had trouble logging into his account, and being impatient created another account (free plan) under their same email addre...
Visitor
1610 Views
3 replies
0 likes
I'm living in Belgium. I define my language on FRENCH. I receive all the communications in DUTCH. Why ? How can I change this ?
I'm living in Belgium. I define my language on FRENCH. I receive all the communications in DUTCH. Why ? How can I change this ?
Newbie
2964 Views
9 replies
2 likes
PlanFreeCountryPhilippines DevicePoco f6 Operating SystemAndroid 14 Issue I got forced logged out and I can't sign in because of the 14 days abroad thing even though Im NOT in abroad and I did not even travel I already updated my location many times.
Plan Free Country Philippines Device Poco f6 Operating System Android 14 Issue I got forced logged out and I can't sign in because of the 14 days abroad thing ev...
Visitor
18099 Views
51 replies
5 likes
My old friend (we're not friends anymore) uses my Spotify, and I don't want her to anymore, but she won't remove it. I want to remove it myself, but I don't know how, and I know she won't give it up.
My old friend (we're not friends anymore) uses my Spotify, and I don't want her to anymore, but she won't remove it. I want to remove it myself, but I don't know how, and I know she won't give it up.
Moderator
116 Views
1 replies
0 likes
My Question or IssueI have my account registered to my Yahoo email, and want to change it to my Gmail email.Couple weeks ago it said email was taken, so I logged in with it via google and deleted it. I waited the week for the deletion to complete, an...
My Question or Issue I have my account registered to my Yahoo email, and want to change it to my Gmail email. Couple weeks ago it said email was taken, so I logged in with it via google and deleted...
Casual Listener
170 Views
2 replies
0 likes
I have my main premium account using an outdated email. I also have a free account using my primary email that I made years ago with nothing on it. I closed the old free account but I cannot update my premium account to my primary email (“We're sorry...
I have my main premium account using an outdated email. I also have a free account using my primary email that I made years ago with nothing on it. I closed the old free account but I cannot update m...
Casual Listener
378 Views
2 replies
0 likes
Hi All I have a client with a Disability I support they really need to cancel their Spotify as they can't afford it. Problem is due to their disability they can't remember any passwords for the email they.used or the Spotify account. He knows his ema...
Hi All I have a client with a Disability I support they really need to cancel their Spotify as they can't afford it. Problem is due to their disability they can't remember any passwords for th...
Spotify Star
126 Views
1 replies
0 likes
