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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

hinika

Newbie

294352 Views

529 replies

34 likes

Account
Free
  • 294352 Views
  • 529 replies
  • 34 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

Spotify Star

Babyodaa

Roadie

13763 Views

6 replies

11 likes

Security
  • 13763 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Casual Listener

1r0nm0nk3y

Casual Listener

542354 Views

990 replies

115 likes

Account
  • 542354 Views
  • 990 replies
  • 115 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

Casual Listener

12paws

Casual Listener

129806 Views

74 replies

12 likes

Account
Login
Premium
  • 129806 Views
  • 74 replies
  • 12 likes

Superuser Contribution Following count not updating on profile

PlanFree & PremiumCountryALLDeviceALLOperating SystemALL My Question or IssueThe following count on profile is not updating when following a new artist, but it does update when following a 'normal' account. Example:My current following count is '5', ...

Casual Listener

Plan Free & Premium Country ALL Device ALL Operating System ALL   My Question or Issue The following count on profile is not updating when following a new artist, but it does updat...

luxoccidens

Newbie

9007 Views

22 replies

8 likes

Account
Other
  • 9007 Views
  • 22 replies
  • 8 likes

Liked Songs

There are numerous 'liked songs' in my liked songs list that I did not add, nor would I ever add. This completely **bleep** up my list and it's now unlistenable as a playlist. Jeez!!! Spotify, send your AI bot back to school as it really does stink i...

Music Fan

There are numerous 'liked songs' in my liked songs list that I did not add, nor would I ever add. This completely **bleep** up my list and it's now unlistenable as a playlist. Jeez!!! Spotify, send y...

36 Views

0 replies

0 likes

Other
  • 36 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Refund

hi I'm waiting for my refund 

Newbie

hi I'm waiting for my refund 

Vasil

Moderator

2143 Views

4 replies

0 likes

Account
Subscription
  • 2143 Views
  • 4 replies
  • 0 likes

No puedo eliminar una playlist colaborativa de mi biblioteca

PlanPremiumCountryGuatemalaDeviceHuawei P30 Operating System Android My Question or IssueTenía una playlist colaborativa con alguien más y he tratado de eliminarla de mi biblioteca pero aún aparece. Ya abandoné como colaboradora y dejé de seguir la c...

Visitor

Plan Premium Country Guatemala Device Huawei P30  Operating System  Android  My Question or Issue Tenía una playlist colaborativa con alguien más y he tratado de eliminarla de...

Billy-J

Spotify Star

36 Views

1 replies

0 likes

Account
Other
  • 36 Views
  • 1 replies
  • 0 likes

Closed email account for login.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueThe email that I had for my account is closed because it was my university email from over 15...

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue The ema...

Billy-J

Spotify Star

41 Views

1 replies

0 likes

Login
  • 41 Views
  • 1 replies
  • 0 likes

country doesn´t get updated

PlanPremiumCountryformerly USA, but trying to switch to GermanyDeviceAndroid, WindowsOperating SystemAndroid My Question or IssueI´ve been trying to update my country from USA to Germany without success. I can´t select the country on my account page ...

Visitor

  Plan Premium Country formerly USA, but trying to switch to Germany Device Android, Windows Operating System Android    My Question or Issue I´ve been trying to update my c...

Billy-J

Spotify Star

41 Views

1 replies

0 likes

Account
  • 41 Views
  • 1 replies
  • 0 likes

Superuser Contribution We can't process your payment

PlanFree/PremiumCountrySpainDeviceiPhone 11 Pro Max and PCOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have received an email saying you can't process my payment: "We can't process your payment. We're having some trou...

Casual Listener

Plan Free/Premium Country Spain Device iPhone 11 Pro Max and PC Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I have received an email saying you...

Froshman

Visitor

4688 Views

5 replies

0 likes

Account
Premium
  • 4688 Views
  • 5 replies
  • 0 likes

web player

Why can't I get my account on the web player? It says I'm logged in, but I see none of my playlists.

Visitor

Why can't I get my account on the web player?  It says I'm logged in, but I see none of my playlists.

osornios

Spotify Star

119 Views

1 replies

0 likes

Account
  • 119 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify says i have reached the device limit, i know i didnt

PlanPremium My Question or IssueI tried to download songs on my 5th device, but spoty said that i reached the device limit. Since im the only one using this account, i know for sure that i didnt. The new device would be the 5th. My PC uses dual boot ...

Visitor

Plan Premium   My Question or Issue I tried to download songs on my 5th device, but spoty said that i reached the device limit. Since im the only one using this account, i know for sure that...

313reqlwzkdhylr4btvq

Visitor

11400 Views

5 replies

0 likes

Account
  • 11400 Views
  • 5 replies
  • 0 likes

Superuser Contribution How to update my mobile number

Hi! I need help on how to update my mobile number in my spotify premium account. My spotify mobile app is currently logged in on my android and I would like to sign in to another device with the same account. Unfortunately, there is no any option to ...

Newbie

Hi! I need help on how to update my mobile number in my spotify premium account. My spotify mobile app is currently logged in on my android and I would like to sign in to another device with the same...

BrunoBHC

Newbie

44491 Views

4 replies

4 likes

  • 44491 Views
  • 4 replies
  • 4 likes

Superuser Contribution Someone is using Capcom Sound Team's profile and releasing songs

PlanPremiumCountryBrazilDeviceDesktopOperating SystemWindows 11 My Question or IssueAs the subject title says, I'm pretty sure someone has gained access to Capcom Sound Team's Spotify profile and is currently releasing songs through it.The profile is...

Casual Listener

Plan Premium Country Brazil Device Desktop Operating System Windows 11   My Question or Issue As the subject title says, I'm pretty sure someone has gained access to Capcom Sound Team'...

LeCorujinha

Casual Listener

176 Views

2 replies

2 likes

Account
Other
Security
  • 176 Views
  • 2 replies
  • 2 likes

Superuser Contribution Spotify 3-month Free Trial Error

My Question or IssueOn Tuesday, September 28, I decided to subscribe for the 3 month free trial advertised in the Spotify app. My account has never held premium status before. To sign up, I clicked on the link to the 3-month trial sign-up page provid...

Regular

My Question or Issue On Tuesday, September 28, I decided to subscribe for the 3 month free trial advertised in the Spotify app. My account has never held premium status before. To sign up, I clicked...

shvzal

Visitor

2094 Views

10 replies

1 likes

Account
Free
Premium
  • 2094 Views
  • 10 replies
  • 1 likes

reset password on family account for associated account

I have a family account. My son (not an adult) has an account under this. He had trouble logging into his account, and being impatient created another account (free plan) under their same email address. Once realizing that the new account didn't allo...

Newbie

I have a family account. My son (not an adult) has an account under this. He had trouble logging into his account, and being impatient created another account (free plan) under their same email addre...

ImpSlayer

Visitor

1610 Views

3 replies

0 likes

Account
Login
Premium
  • 1610 Views
  • 3 replies
  • 0 likes

Email in wrong language

I'm living in Belgium. I define my language on FRENCH. I receive all the communications in DUTCH. Why ? How can I change this ?

Casual Listener

I'm living in Belgium. I define my language on FRENCH. I receive all the communications in DUTCH. Why ? How can I change this ?

OhNoItsFusl

Newbie

2964 Views

9 replies

2 likes

  • 2964 Views
  • 9 replies
  • 2 likes

Superuser Contribution spotify abroad for 14 days need update even thought im not in abroad

PlanFreeCountryPhilippines DevicePoco f6 Operating SystemAndroid 14 Issue I got forced logged out and I can't sign in because of the 14 days abroad thing even though Im NOT in abroad and I did not even travel I already updated my location many times.

Casual Listener

Plan Free Country Philippines    Device Poco f6  Operating System Android 14   Issue I got forced logged out and I can't sign in because of the 14 days abroad thing ev...

Ketubh

Visitor

18099 Views

51 replies

5 likes

Account
Free
Login
  • 18099 Views
  • 51 replies
  • 5 likes

Superuser Contribution Remove the device of someone else that is using my account

My old friend (we're not friends anymore) uses my Spotify, and I don't want her to anymore, but she won't remove it. I want to remove it myself, but I don't know how, and I know she won't give it up.

Visitor

My old friend (we're not friends anymore) uses my Spotify, and I don't want her to anymore, but she won't remove it. I want to remove it myself, but I don't know how, and I know she won't give it up.

Vasil

Moderator

116 Views

1 replies

0 likes

Account
  • 116 Views
  • 1 replies
  • 0 likes

Changing email in app - Email already taken

My Question or IssueI have my account registered to my Yahoo email, and want to change it to my Gmail email.Couple weeks ago it said email was taken, so I logged in with it via google and deleted it. I waited the week for the deletion to complete, an...

Newbie

My Question or Issue I have my account registered to my Yahoo email, and want to change it to my Gmail email. Couple weeks ago it said email was taken, so I logged in with it via google and deleted...

fltravelguy1000

Casual Listener

170 Views

2 replies

0 likes

Account
Login
Other
  • 170 Views
  • 2 replies
  • 0 likes

Solved!! Update email address to address of recently closed account

I have my main premium account using an outdated email. I also have a free account using my primary email that I made years ago with nothing on it. I closed the old free account but I cannot update my premium account to my primary email (“We're sorry...

Newbie

I have my main premium account using an outdated email. I also have a free account using my primary email that I made years ago with nothing on it. I closed the old free account but I cannot update m...

huwpritch

Casual Listener

378 Views

2 replies

0 likes

  • 378 Views
  • 2 replies
  • 0 likes

Payment cancellation

Hi All I have a client with a Disability I support they really need to cancel their Spotify as they can't afford it. Problem is due to their disability they can't remember any passwords for the email they.used or the Spotify account. He knows his ema...

Visitor

Hi All  I have a client with a Disability I support they really need to cancel their Spotify as they can't afford it. Problem is due to their disability they can't remember any passwords for th...

Billy-J

Spotify Star

126 Views

1 replies

0 likes

  • 126 Views
  • 1 replies
  • 0 likes