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Forum Posts

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • DRAG0N
  • Casual Listener
  • 258388 Views
  • 785 replies
  • 81 likes
  • Account
  • 258388 Views
  • 785 replies
  • 81 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1127323 Views
  • 118 replies
  • 106 likes
  • Account
  • 1127323 Views
  • 118 replies
  • 106 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • G_Loc
  • Gig Goer
  • 70202 Views
  • 63 replies
  • 8 likes
  • Account
    Login
    Premium
  • 70202 Views
  • 63 replies
  • 8 likes

Account

i had two accounts i closed one but it still shows up (two accounts in one email)

  • Visitor
  • i had two accounts i closed one but it still shows up (two accounts in one email)
  • 14 Views
  • 0 replies
  • 0 likes
  • 14 Views
  • 0 replies
  • 0 likes

Cannot change email address

I’m trying to change the email connected to my Spotify account to another one of my emails, but it says the email was taken. I logged in with the taken email and found that I had accidentally created an account with it a while ago, and so I closed th...

  • Visitor
  • I’m trying to change the email connected to my Spotify account to another one of my emails, but it says the email was taken. I logged in with the taken email and found that I had accidentally created...
  • kaworu_bloodpaw
  • Roadie
  • 28 Views
  • 1 replies
  • 0 likes
  • 28 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unwanted Recommendations

A couple months ago my daughter was logging into my account using my login credentials. The music she listened to is still showing up in my recommendations and I don't see a way to remove them. I listen to indie and new artists a lot and I want my re...

  • Newbie
  • A couple months ago my daughter was logging into my account using my login credentials.  The music she listened to is still showing up in my recommendations and I don't see a way to remove them....
  • bclark
  • Casual Listener
  • 1469 Views
  • 10 replies
  • 7 likes
  • 1469 Views
  • 10 replies
  • 7 likes

Solved!! The new spotify updates aren't appearing in my account

I don't get the new content from the most recent updates on Spotify, I don't even have the Canvas option (and I think this option has been available since a long time ago), neither the new aspect of the music player.I tried creating a new account and...

  • Casual Listener
  • I don't get the new content from the most recent updates on Spotify, I don't even have the Canvas option (and I think this option has been available since a long time ago), neither the new aspect of ...
  • Jose_M
  • Spotify Star
  • 127 Views
  • 7 replies
  • 0 likes
  • Account
  • 127 Views
  • 7 replies
  • 0 likes

I am trying to change my email and it will not let it verify

I change my email on the website and then I get the link but once I click the verify link it says this did not work send again. This has been going on about five times now.

  • Visitor
  • I change my email on the website and then I get the link but once I click the verify link it says this did not work send again. This has been going on about five times now.
  • 15 Views
  • 0 replies
  • 0 likes
  • 15 Views
  • 0 replies
  • 0 likes

Why do some of my ads keep playing in Spanish when my language is English?

Some of my ads are literally playing in Spanish when my language is set to English. How do I get Spotify to stop playing my ads in Spanish?

  • Newbie
  • Some of my ads are literally playing in Spanish when my language is set to English. How do I get Spotify to stop playing my ads in Spanish?
  • 14 Views
  • 0 replies
  • 0 likes
  • 14 Views
  • 0 replies
  • 0 likes

Superuser Contribution Trying to update payment method, no Credit Card option

PlanPremium Family CountrySouth Africa DeviceiPhone 11, Android, Windows 10 Operating SystemiOS, Android, Windows 10 My Question or IssueI had to cancel my Credit Card and I want to update my payment method with the new card details. But when I click...

Screenshot 2020-10-12 184501.png
  • Regular
  • Plan Premium Family   Country South Africa   Device iPhone 11, Android, Windows 10   Operating System iOS, Android, Windows 10   My Question or Issue I had to ca...
  • Deputy_Kovacs
  • Visitor
  • 2172 Views
  • 16 replies
  • 0 likes
  • Account
    Premium
  • 2172 Views
  • 16 replies
  • 0 likes

family member logging in

My family member has a new iPhone and has tried to log into their membership of our family premium account. It just logs them in to the main family member account. They have their own account already set up but just can't log into it.

  • Visitor
  • My family member has a new iPhone and has tried to log into their membership of our family premium account. It just logs them in to the main family member account. They have their own account already...
  • Jose_M
  • Spotify Star
  • 22 Views
  • 1 replies
  • 0 likes
  • 22 Views
  • 1 replies
  • 0 likes

It would be possible to exchange the country

It would be possible to exchange the country in which my music receives the release notifications, because I like Hip Hop and RNB of the United States, but I only get notification of traps from Brazil

  • Visitor
  • It would be possible to exchange the country in which my music receives the release notifications, because I like Hip Hop and RNB of the United States, but I only get notification of traps from Brazil
  • Jose_M
  • Spotify Star
  • 17 Views
  • 1 replies
  • 0 likes
  • 17 Views
  • 1 replies
  • 0 likes

Signing up my dad’s Spotify account using his Apple ID gives an error message

CountryCanadaDeviceiPhone XROperating SystemiOS 16.3 My Question or IssueYesterday, I opened the Spotify app on my dad’s iPhone XR for the first time. I wanted to create his account using his Apple ID. I entered his iPhone’s passcode correctly, but I...

  • Regular
  •   Country Canada Device iPhone XR Operating System iOS 16.3   My Question or Issue Yesterday, I opened the Spotify app on my dad’s iPhone XR for the first time. I wanted to create ...
  • Ryan0627
  • Regular
  • 166 Views
  • 9 replies
  • 0 likes
  • Account
    Login
  • 166 Views
  • 9 replies
  • 0 likes

How do I find the email linked to a profile when not logged in?

I work for a small record label that has been more or less inactive for the last few years. Therefor non of the owners remember the login to access our Spotify Profile. The profile features all of our past releases, several playlists and already has ...

  • Visitor
  • I work for a small record label that has been more or less inactive for the last few years. Therefor non of the owners remember the login to access our Spotify Profile. The profile features all of ou...
  • Jose_M
  • Spotify Star
  • 28 Views
  • 1 replies
  • 0 likes
  • 28 Views
  • 1 replies
  • 0 likes

Bet365 direct debit logo

PlanPremium CountryUK My Question or IssueMy Spotify direct debit is showing in my banking app (lloyds), as a payment to Bet365. The text says Spotify, but the logo is Bet365's. Then when I select the transaction it has a 'See all transactions with B...

  • Casual Listener
  • Plan Premium   Country UK   My Question or Issue My Spotify direct debit is showing in my banking app (lloyds), as a payment to Bet365. The text says Spotify, but the logo is Bet365'...
  • Jose_M
  • Spotify Star
  • 120 Views
  • 4 replies
  • 0 likes
  • Other
  • 120 Views
  • 4 replies
  • 0 likes

android 2.3.3 spotify v1.2.5.3

PlanFreeCountrytaiwanDevicesamsung galaxy tab GT-P1000Operating Systemandroid 2.3.3 My Question or IssueWhen I click to log in, he says "Must be a spotify premium member" (also not logged in)

  • Visitor
  • Plan Free Country taiwan Device samsung galaxy tab GT-P1000 Operating System android 2.3.3   My Question or Issue When I click to log in, he says "Must be a spotify premium member" (a...
  • Maxim
  • Spotify Star
  • 21 Views
  • 1 replies
  • 0 likes
  • Account
  • 21 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Plan Premium Country Finland Device Pc Operating System Windows 10   My Question or Issue For several months (pretty much years at this point), my Spotify friends feed has not been upd...
  • DRAG0N
  • Casual Listener
  • 258388 Views
  • 785 replies
  • 81 likes
  • Account
  • 258388 Views
  • 785 replies
  • 81 likes

One of my playlist has been deleted

My Question or IssueHi everyone,One of my playlist, with several thousand followers has been deleted. I would like to know why and get it back. I had no prior information to correct what could be the problem. Email received from spotify: "Hello,We ha...

  • Casual Listener
  • My Question or Issue Hi everyone, One of my playlist, with several thousand followers has been deleted. I would like to know why and get it back. I had no prior information to correct what could be...
  • Geek33000
  • Casual Listener
  • 54 Views
  • 4 replies
  • 0 likes
  • Account
    Other
    Premium
  • 54 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution login error 409 on an old iPhone 4 (MC603ZP)

Hi, I have a "Duo" package for my wife and myself, and now we have resurrected my wife's old iPhone 4 for our 7 year old daughter so that she can listen to music. I have used my own login credentials (the super long user name) and the password (which...

  • Visitor
  • Hi, I have a "Duo" package for my wife and myself, and now we have resurrected my wife's old iPhone 4 for our 7 year old daughter so that she can listen to music. I have used my own login credentials...
  • listenup747
  • Visitor
  • 4716 Views
  • 44 replies
  • 16 likes
  • 4716 Views
  • 44 replies
  • 16 likes

Superuser Contribution can't add family member

I want to add an extra family member in my account. I see below screenshot but when i clicik nothing happens. I am on chrome on web not mobile. Okay I can't add pictures, so I see a cirlce with a + sign, assuming that means I can add another family m...

  • Casual Listener
  • I want to add an extra family member in my account. I see below screenshot but when i clicik nothing happens. I am on chrome on web not mobile. Okay I can't add pictures, so I see a cirlce with a +...
  • Joan
  • Moderator
  • 107 Views
  • 3 replies
  • 0 likes
  • 107 Views
  • 3 replies
  • 0 likes

My spotify recommened for this playlist song selection cant refresh

I'm using spotify webplayer via firefox, and whenever i go into my playlists i've made and try to refresh the songs spotify recs for that playlist, the button doesnt work. The refresh feature works on the desktop version of spotify, but i perfer to u...

  • Casual Listener
  • I'm using spotify webplayer via firefox, and whenever i go into my playlists i've made and try to refresh the songs spotify recs for that playlist, the button doesnt work. The refresh feature works o...
  • ashysIashy1
  • Casual Listener
  • 106 Views
  • 2 replies
  • 0 likes
  • 106 Views
  • 2 replies
  • 0 likes