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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Not applicable
  • 336000 Views
  • 890 replies
  • 105 likes
  • Account
  • 336000 Views
  • 890 replies
  • 105 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1148095 Views
  • 119 replies
  • 110 likes
  • Account
  • 1148095 Views
  • 119 replies
  • 110 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 86152 Views
  • 68 replies
  • 9 likes
  • Account
    Login
    Premium
  • 86152 Views
  • 68 replies
  • 9 likes

Superuser Contribution COBRO DOBLE

Hola buenos días!!Estoy detectando un cobro doble de este mes de OCTUBRE 2023 en mi tarjeta de débito!!El cobro siempre se realiza de manera automática, yo no realice ningún movimiento diferente en los métodos de pago...Espero se de la solución perti...

  • Visitor
  • Hola buenos días!! Estoy detectando un cobro doble de este mes de OCTUBRE 2023 en mi tarjeta de débito!! El cobro siempre se realiza de manera automática, yo no realice ningún movimiento diferente ...
  • OscarDC
  • Moderator
  • 35 Views
  • 1 replies
  • 0 likes
  • 35 Views
  • 1 replies
  • 0 likes

Can't edit the profile

My Question or Issue Can't edit the profile on the website, "Oops! Something went wrong, please try again." error all the time.

  • Casual Listener
  •   My Question or Issue   Can't edit the profile on the website, "Oops! Something went wrong, please try again." error all the time.
  • 48 Views
  • 0 replies
  • 2 likes
  • Account
  • 48 Views
  • 0 replies
  • 2 likes

Solved!! How can i change the location on which Spotify bases the recommended Concerts?

I have a premium account and I noticed in the last email with recommended concerts for me, that they were all based on a city I lived in from 2018 to 2020. I would like to change this to my current location but the help pages like https://support.spo...

  • Newbie
  • I have a premium account and I noticed in the last email with recommended concerts for me, that they were all based on a city I lived in from 2018 to 2020. I would like to change this to my current l...
  • SantaJerry
  • Newbie
  • 6544 Views
  • 7 replies
  • 3 likes
  • Account
    Other
    Subscription
  • 6544 Views
  • 7 replies
  • 3 likes

Solved!!Superuser Contribution problem Accesspoint:17

I came back from an European country where i had to modify my profile because i stayed for a few weeks. I could change the country without any problems.Now I am back and I have to change it again, but I can t log in or more precisely access to my pro...

  • Casual Listener
  • I came back from an European country where i had to modify my profile because i stayed for a few weeks. I could change the country without any problems. Now I am back and I have to change it ag...
  • PsychoNautic
  • Newbie
  • 26163 Views
  • 6 replies
  • 0 likes
  • Account
  • 26163 Views
  • 6 replies
  • 0 likes

¿Por qué no me aparecen las letras de las canciones?

Hace 3 semanas que las letras de las mayoría de canciones que escucho no me aparecen y sale un aviso diciendo “No fue posible cargar la letra de esta canción” es un error que le ha pasado a varias personas y se han quejado en redes sociales sin embar...

  • Visitor
  • Hace 3 semanas que las letras de las mayoría de canciones que escucho no me aparecen y sale un aviso diciendo “No fue posible cargar la letra de esta canción” es un error que le ha pasado a varias pe...
  • im5he9bngr9oyhz15zti
  • Newbie
  • 56 Views
  • 1 replies
  • 1 likes
  • 56 Views
  • 1 replies
  • 1 likes

Solved!! Same address but different network?

PlanPremiumCountryUK My young nephew lives at the same physical address as me (the premium account holder) but uses a different wifi network from mine. Can I still add him as a member of my family plan without it being flagged as potentially a differ...

  • Regular
  •   Plan Premium Country UK   My young nephew lives at the same physical address as me (the premium account holder) but uses a different wifi network from mine. Can I still add him as a...
  • Maxim
  • Spotify Star
  • 61 Views
  • 5 replies
  • 0 likes
  • Account
  • 61 Views
  • 5 replies
  • 0 likes

I can't apply my gift card to my account.

PlanPremiumCountryUKDeviceiMacOperating SystemMac OSCatalina My Question or IssueWhen trying to apply my new gift card amount to my premium account I get the following message "You can't apply this Premium code to your account.This is likely because ...

  • Casual Listener
  • Plan Premium Country UK Device iMac Operating System Mac OSCatalina   My Question or Issue When trying to apply my new gift card amount to my premium account I get the following messag...
  • Maxim
  • Spotify Star
  • 32 Views
  • 2 replies
  • 0 likes
  • Premium
  • 32 Views
  • 2 replies
  • 0 likes

Não encontro um e-mail na visão geral da minha conta

Me cadastrei usando Facebook e gostaria de fazer login com e-mail e senha, mas não consigo seguir o passo a passo pois não encontro um e-mail na visão geral da minha conta como orientado

  • Visitor
  • Me cadastrei usando Facebook e gostaria de fazer login com e-mail e senha, mas não consigo seguir o passo a passo pois não encontro um e-mail na visão geral da minha conta como orientado
  • 24 Views
  • 0 replies
  • 0 likes
  • 24 Views
  • 0 replies
  • 0 likes

Free spotify ad running with my account and email

I have been receiving a lot of login attempts email from spotify. After contacting them they told me that there is a ad-based free account based on my email address. I use my account too. How to I shut down the ad.

  • Visitor
  • I have been receiving a lot of login attempts email from spotify. After contacting them they told me that there is a ad-based free account based on my email address. I use my account too. How to I sh...
  • Maxim
  • Spotify Star
  • 34 Views
  • 1 replies
  • 0 likes
  • 34 Views
  • 1 replies
  • 0 likes

Can‘t find the Button in my Profile to Accept the Price increase for my premium Account.

PlanPremiumCountryGermanyDevice(iPhone 10Operating System(iOS My Question or Issuespotify just announced a Price increase for the premium Account Form 14,99€ to 17,99€ effective January 2024. Spotify Now is asking Users to accept this By pushing a Bu...

  • Visitor
  • Plan Premium Country Germany Device (iPhone 10 Operating System (iOS    My Question or Issue spotify just announced a Price increase for the premium Account Form 14,99€ to 17,99€ ...
  • Maxim
  • Spotify Star
  • 43 Views
  • 1 replies
  • 0 likes
  • Account
  • 43 Views
  • 1 replies
  • 0 likes

How do I change credit card payment?

I want to change credit card for payment. My credit card was hack

  • Visitor
  • I want to change credit card for payment. My credit card was hack
  • Maxim
  • Spotify Star
  • 26 Views
  • 1 replies
  • 0 likes
  • 26 Views
  • 1 replies
  • 0 likes

Cannot update email address

I've tried everything I can think of to update my email address and every time I get this message: "For your protection, we are unable to process your request at the moment. Please try again later. "Password details I'm using are correct. Any ideas g...

  • Visitor
  • I've tried everything I can think of to update my email address and every time I get this message: "For your protection, we are unable to process your request at the moment. Please try again later....
  • 24 Views
  • 0 replies
  • 0 likes
  • 24 Views
  • 0 replies
  • 0 likes

Apparently I have a free account but I am paying £10.99 monthly. Why?

When I look at my account page it lists it as free and yet £10.99 is coming out of my bank account every month. Trying to find out why.

  • Visitor
  • When I look at my account page it lists it as free and yet £10.99 is coming out of my bank account every month. Trying to find out why.
  • Zach-chan
  • Regular
  • 36 Views
  • 1 replies
  • 0 likes
  • 36 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Cannot login via Google or reset password with my e-mail

PlanFreeCountryUkraineDevice(PC, laptop)Operating System(Windows 10) My Question or IssueSince around ~15th of September I cannot login, reset or login via my google account. Reset mail with link doesn't just go through. I've tried at least a dozen o...

  • Casual Listener
  • Plan Free Country Ukraine Device (PC, laptop) Operating System (Windows 10)   My Question or Issue Since around ~15th of September I cannot login, reset or login via my google account....
  • Lyubka
  • Moderator
  • 251 Views
  • 5 replies
  • 1 likes
  • Account
    Login
  • 251 Views
  • 5 replies
  • 1 likes

Login

I’m trying to login to an account that says its doesn’t exist but yet i try to change my new account to that same email and it says it already exists. What do I do?PlanPremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating ...

  • Visitor
  • I’m trying to login to an account that says its doesn’t exist but yet i try to change my new account to that same email and it says it already exists. What do I do? Plan Premium Country   D...
  • Maxim
  • Spotify Star
  • 63 Views
  • 1 replies
  • 0 likes
  • Login
  • 63 Views
  • 1 replies
  • 0 likes

Cant get any profile details to appear when selecting "View Profile" ?

after opening the Spotify app and clicking "Home", and then clicking on the "Settings" logo at top, and finally clicking on "View Profile".......nothing appears , even after several minutes of search? Have confirmed account name/user as and PW as D...

  • Visitor
  • after opening the Spotify app and clicking "Home", and then clicking on the "Settings" logo at top, and finally clicking on "View Profile".......nothing appears , even after several minutes of search...
  • 44 Views
  • 0 replies
  • 0 likes
  • 44 Views
  • 0 replies
  • 0 likes

Superuser Contribution Can I use Family Plan with friends?

PlanPretend do be FamilyCountryPortugal My Question or IssueI wanna use premium family plan, but they don't live in the same house as me, how can I do that? we wanna share the same account for 6 guys. Is it possible?

  • Casual Listener
  •   Plan Pretend do be Family Country Portugal   My Question or Issue I wanna use premium family plan, but they don't live in the same house as me, how can I do that? we wanna share th...
  • Maxim
  • Spotify Star
  • 25706 Views
  • 11 replies
  • 0 likes
  • Other
    Premium
    Subscription
  • 25706 Views
  • 11 replies
  • 0 likes