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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • chukos
  • Casual Listener
  • 175262 Views
  • 187 replies
  • 13 likes
  • Account
    Free
  • 175262 Views
  • 187 replies
  • 13 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Babyodaa
  • Roadie
  • 11579 Views
  • 6 replies
  • 11 likes
  • Security
  • 11579 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Ninux
  • Casual Listener
  • 517073 Views
  • 986 replies
  • 113 likes
  • Account
  • 517073 Views
  • 986 replies
  • 113 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • 12paws
  • Casual Listener
  • 126264 Views
  • 74 replies
  • 12 likes
  • Account
    Login
    Premium
  • 126264 Views
  • 74 replies
  • 12 likes

Hoe to change the administrator?

PlanPremiumCountryNetherlands DeviceiPhone 13Operating SystemiOS 18 My Question or IssueHow can i change the administrator in my account? Is this possible?

  • Visitor
  •   Plan Premium Country Netherlands  Device iPhone 13 Operating System iOS 18   My Question or Issue How can i change the administrator in my account? Is this possible? &nbs...
  • Babyodaa
  • Roadie
  • 28 Views
  • 1 replies
  • 0 likes
  • Account
  • 28 Views
  • 1 replies
  • 0 likes

Solved!! Cannot switch family plan member to a managed account

I'm following this spotify support article with instructions on how to switch a family plan member to a managed account.However when i follow the instructions, to Account>Manage Members>Select Member the only option available is a toggle for play exp...

  • Casual Listener
  • I'm following this spotify support article with instructions on how to switch a family plan member to a managed account. However when i follow the instructions, to Account>Manage Members&g...
  • allthewayup
  • Newbie
  • 349 Views
  • 3 replies
  • 0 likes
  • Premium
  • 349 Views
  • 3 replies
  • 0 likes

We failed to log you in error

 PlanFreeCountryUKDeviceHuawei Mate 20 proMy Question or Issue Hi, I was looking to subscribe to Spotify premium but I keep getting this error "We failed to log you in", which is weird as in the app I am logged in and can play music and use Spotify c...

Screenshot_20250521_203344_com.spotify.music.jpg
  • Newbie
  •   Plan Free Country UK Device Huawei Mate 20 pro My Question or Issue   Hi, I was looking to subscribe to Spotify premium but I keep getting this error "We failed to log you in", which ...
  • Billy-J
  • Spotify Star
  • 49 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Subscription
  • 49 Views
  • 1 replies
  • 0 likes

Superuser Contribution Block a user profile completly

Hi, with thte new blocking feature how come once you've blocked the user of your choosing their profile is still visible to you? Like most socal media platforms when you block a user profile you are no longer able to see or search their profile --sto...

  • Visitor
  • Hi, with thte new blocking feature how come once you've blocked the user of your choosing their profile is still visible to you? Like most socal media platforms when you block a user profile you are ...
  • quackbiology
  • Casual Listener
  • 7529 Views
  • 8 replies
  • 3 likes
  • Security
  • 7529 Views
  • 8 replies
  • 3 likes

Superuser Contribution Account automatically logs out after closing the browser

PlanFreeCountry DeviceASUS TUF F15Operating SystemWindows 11 My Question or IssueSo i have logged in my spotify account in my chrome browser using my email. The problem is the whenever i close the tab and reopen the browser, my account gets logged ou...

  • Visitor
  •   Plan Free Country   Device ASUS TUF F15 Operating System Windows 11   My Question or Issue So i have logged in my spotify account in my chrome browser using my email. The ...
  • Vasil
  • Moderator
  • 89 Views
  • 1 replies
  • 0 likes
  • Login
  • 89 Views
  • 1 replies
  • 0 likes

Forgotten login details

Hiya this is embarrassing but I've forgotten my log in details for Spotify, I have an active 3 month trial, the weird thing is I cannot find any emails regarding the trial or my signing up. Is there a way to find my account using my card details?

  • Visitor
  • Hiya this is embarrassing but I've forgotten my log in details for Spotify, I have an active 3 month trial, the weird thing is I cannot find any emails regarding the trial or my signing up. Is there ...
  • Bittencourt
  • Spotify Star
  • 170 Views
  • 1 replies
  • 0 likes
  • Account
  • 170 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution You’re out of offline devices.

Tried click sign out of all devices, didn’t work. Just got new iPhone, Mac, Garmin (watch) and have had many devices with downloads on in the past and now it says this. Now after signing back in after logging all my devices out - now can’t download m...

  • Visitor
  • Tried click sign out of all devices, didn’t work. Just got new iPhone, Mac, Garmin (watch) and have had many devices with downloads on in the past and now it says this. Now after signing back in afte...
  • 31p656rpnnwuitr6pia2
  • Visitor
  • 732 Views
  • 4 replies
  • 0 likes
  • 732 Views
  • 4 replies
  • 0 likes

I want to turn off email verification whenever I tried to login

Currently, upon logging in to my account from a new device, I receive an email containing a verification code that must be entered to complete the login process. While I understand the security purpose of this feature, I would like to disable it for ...

  • Casual Listener
  • Currently, upon logging in to my account from a new device, I receive an email containing a verification code that must be entered to complete the login process. While I understand the security purpo...
  • evendra
  • Newbie
  • 4449 Views
  • 9 replies
  • 1 likes
  • 4449 Views
  • 9 replies
  • 1 likes

Solved!!Superuser Contribution All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • Plan Free Device Xiaomi Lite 12  Operating System Xiaomi HyperOS  My Question or Issue I logged into my account and saw that I can't play a single song and absolutely all playlists a...
  • chukos
  • Casual Listener
  • 175262 Views
  • 187 replies
  • 13 likes
  • Account
    Free
  • 175262 Views
  • 187 replies
  • 13 likes

Superuser Contribution How do I keep what is playing on different devices separate?

PlanPremiumCountryUSADeviceiPhone 7, iPad (6th Generation), Windows DesktopOperating SystemiOS 12, Windows 10 My Question or IssueSpotify has lately started to treat all my devices as one device, continuing what I was listening to on one device to a ...

  • Music Fan
  • Plan Premium Country USA Device iPhone 7, iPad (6th Generation), Windows Desktop Operating System iOS 12,  Windows 10   My Question or Issue Spotify has lately started to treat al...
  • stommsh
  • Casual Listener
  • 37748 Views
  • 43 replies
  • 62 likes
  • Other
  • 37748 Views
  • 43 replies
  • 62 likes

Superuser Contribution Can’t use Tesla native app

I can use Spotify on my iPhone no problem. I can Bluetooth to my Tesla model 3 with no problem. When I try to use the app built into Tesla, it gives me the QR code screen and I scan the code, agree to the conditions in my phone, then the QR code scre...

  • Visitor
  • I can use Spotify on my iPhone no problem. I can Bluetooth to my Tesla model 3 with no problem. When I try to use the app built into Tesla, it gives me the QR code screen and I scan the code, agree t...
  • Yordan
  • Moderator
  • 5419 Views
  • 9 replies
  • 1 likes
  • Login
  • 5419 Views
  • 9 replies
  • 1 likes

Superuser Contribution Update Payment on Plan but not the "Plan Manager"

PlanPaid for Premium but has been dropped down to FreeCountryUnited States DeviceiPhones My Question or IssueI don't know where to turn to so I'm reaching out here...My husband has had a Spotify account since he got out of high school and a few years...

  • Visitor
  • Plan Paid for Premium but has been dropped down to Free Country United States   Device iPhones   My Question or Issue I don't know where to turn to so I'm reaching out here... M...
  • Ivelina
  • Moderator
  • 245 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Security
  • 245 Views
  • 2 replies
  • 0 likes

Superuser Contribution 'Pet playlist'

Hello. How I can make the Pet Playlist? I can't find the real page where I can make my own pets playlist... Can you tell me the page?? I already tried the pages what I saw on internet, but they are not working. Please tell me the real page!:( Elsa

  • Newbie
  • Hello. How I can make the Pet Playlist? I can't find the real page where I can make my own pets playlist... Can you tell me the page?? I already tried the pages what I saw on internet, but they are n...
  • stainedveil
  • Visitor
  • 5038 Views
  • 5 replies
  • 0 likes
  • Premium
  • 5038 Views
  • 5 replies
  • 0 likes

Can't login with Spotify App in my Tesla

PlanFamily Plan PremiumCountryUnited StatesDeviceiPhone 15, Tesla Model 3, 2024Operating SystemOS 10 My Question or Issue I can't use the Spotify App on my Tesla after logging out. At first, it stopped working after I downgraded from the Family Plan,...

  • Casual Listener
  • Plan Family Plan Premium Country United States Device iPhone 15, Tesla Model 3, 2024 Operating System OS 10   My Question or Issue   I can't use the Spotify App on my Tesla after...
  • Maxim
  • Spotify Star
  • 214 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 214 Views
  • 1 replies
  • 0 likes

Email address switch between account

I have 2 spotify account and I want to use the second one with the email I signed for the first one. account1: email1account2: email2 and I need:account2: email1account1: email3 How to do, without closing the first one? I tried to change the email in...

  • Newbie
  • I have 2 spotify account and I want to use the second one with the email I signed for the first one.   account1: email1 account2: email2   and I need: account2: email1 account1: emai...
  • Babyodaa
  • Roadie
  • 201 Views
  • 1 replies
  • 0 likes
  • Account
  • 201 Views
  • 1 replies
  • 0 likes

Account Suspension

About 2 weeks ago, I received an email stating that my Spotify account got suspended. Here is the message I got in the email (see attached as well): "It has come to Spotify's attention that your account has engaged in unauthorized use in violation of...

  • Casual Listener
  • About 2 weeks ago, I received an email stating that my Spotify account got suspended.    Here is the message I got in the email (see attached as well):  "It has come to Spotify...
  • Babyodaa
  • Roadie
  • 4054 Views
  • 7 replies
  • 1 likes
  • Account
    Login
    Other
    Security
    Subscription
  • 4054 Views
  • 7 replies
  • 1 likes

I need to UNbundle the free Hulu and Spotify

I am ready to upgrade my Hulu to Hulu without ads but I still only have the Hulu iteration/plan that came free when I signed up for Spotify premium way back when. I cannot upgrade to a new Hulu plan through Hulu because it’s bundled into my Spotify a...

  • Newbie
  • I am ready to upgrade my Hulu to Hulu without ads but I still only have the Hulu iteration/plan that came free when I signed up for Spotify premium way back when. I cannot upgrade to a new Hulu plan ...
  • Maxim
  • Spotify Star
  • 209 Views
  • 1 replies
  • 0 likes
  • Other
    Subscription
  • 209 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

  • Newbie
  • So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to...
  • Wiggle1ofAnda
  • Visitor
  • 20517 Views
  • 8 replies
  • 2 likes
  • Account
    Login
  • 20517 Views
  • 8 replies
  • 2 likes

Solved!!Superuser Contribution Cannot update email address

I've tried everything I can think of to update my email address and every time I get this message: "For your protection, we are unable to process your request at the moment. Please try again later. "Password details I'm using are correct. Any ideas g...

  • Visitor
  • I've tried everything I can think of to update my email address and every time I get this message: "For your protection, we are unable to process your request at the moment. Please try again later....
  • bm1566
  • Newbie
  • 28334 Views
  • 40 replies
  • 2 likes
  • 28334 Views
  • 40 replies
  • 2 likes

Solved!!Superuser Contribution Cannot download (Device limit Reached)

Hi, I need some assistance. I’m having some issues with my Spotify app , recently downloaded. Is there anyone that could help me ?PlanPremium CountryCanadaDevice(IPhone 13 mini)Operating System(iOS 15.4) My Question or IssueI need some help at the mo...

  • Casual Listener
  • Hi, I need some assistance. I’m having some issues with my Spotify app , recently downloaded. Is there anyone that could help me ? Plan Premium  Country Canada Device (IPhone 13 mini) Ope...
  • Coq97
  • Visitor
  • 61106 Views
  • 64 replies
  • 22 likes
  • Account
    Premium
  • 61106 Views
  • 64 replies
  • 22 likes