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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • Alice_ab
  • Visitor
  • 172286 Views
  • 186 replies
  • 13 likes
  • Account
    Free
  • 172286 Views
  • 186 replies
  • 13 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Babyodaa
  • Gig Goer
  • 11346 Views
  • 6 replies
  • 11 likes
  • Security
  • 11346 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Ninux
  • Casual Listener
  • 515777 Views
  • 986 replies
  • 113 likes
  • Account
  • 515777 Views
  • 986 replies
  • 113 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • 12paws
  • Casual Listener
  • 125963 Views
  • 74 replies
  • 12 likes
  • Account
    Login
    Premium
  • 125963 Views
  • 74 replies
  • 12 likes

My account is linked to inactive phone number

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI've uninstalled Spotify in my phone, now when I installed again, I cannot logged in because ...

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I've un...
  • Babyodaa
  • Gig Goer
  • 49 Views
  • 1 replies
  • 0 likes
  • Account
  • 49 Views
  • 1 replies
  • 0 likes

Superuser Contribution can't find my artist profile in search bar

Hi,I can't find my artist page when i search for my artist name in the search bar (JAN-JAN). I'm a new user and have an upcoming release (already uploaded to Spotify but not yet released). Please help! JAN-JANBasic subscripionIsraelWindows 10,etc.)

  • Newbie
  • Hi, I can't find my artist page when i search for my artist name in the search bar (JAN-JAN). I'm a new user and have an upcoming release (already uploaded to Spotify but not yet released). Please h...
  • cshedd
  • Casual Listener
  • 555 Views
  • 2 replies
  • 0 likes
  • Account
    Free
  • 555 Views
  • 2 replies
  • 0 likes

Solved!! Spotify Is Scamming Me

I just got charged on my credit card and I didn't even know I have this service. So I came here and logged into my account to cancel my account. But I can't find anywhere that I can cancel my account. I checked under help and it says go to Subscripti...

  • Casual Listener
  • I just got charged on my credit card and I didn't even know I have this service.  So I came here and logged into my account to cancel my account.  But I can't find anywhere that I can cance...
  • memeytiu
  • Casual Listener
  • 1367 Views
  • 24 replies
  • 4 likes
  • Account
  • 1367 Views
  • 24 replies
  • 4 likes

Solved!! Android Facebook login - Can't accept/deny cookies, screen too small

DeviceFiiO X7Operating SystemAndroid 5.1.1 My Question or IssueHi folks, It is impossible to login using Facebook on my FiiO device running Android 5.1.1 : The screen is too small to display the entire cookies popup. I can't scroll, unzoom, switch to...

  • Casual Listener
  • Device FiiO X7 Operating System Android 5.1.1   My Question or Issue Hi folks,   It is impossible to login using Facebook on my FiiO device running Android 5.1.1 : The screen is too...
  • b1j_h-uvwcad
  • Newbie
  • 2893 Views
  • 2 replies
  • 0 likes
  • Login
  • 2893 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution How to claim the Artist page from my grand-father lyricist?

Hi, I'm Pierre Delanoë's grandson. He has an Artist page https://open.spotify.com/intl-fr/artist/0kldabvtIFKHbSk8TigRlF which is crappy and very incomplete. How can I somehow claim it to be able to put his works? I'm already owning his official websi...

  • Casual Listener
  • Hi,   I'm Pierre Delanoë's grandson. He has an Artist page https://open.spotify.com/intl-fr/artist/0kldabvtIFKHbSk8TigRlF  which is crappy and very incomplete. How can I some...
  • Vasil
  • Moderator
  • 86 Views
  • 2 replies
  • 0 likes
  • Account
  • 86 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • Plan Free Device Xiaomi Lite 12  Operating System Xiaomi HyperOS  My Question or Issue I logged into my account and saw that I can't play a single song and absolutely all playlists a...
  • Alice_ab
  • Visitor
  • 172286 Views
  • 186 replies
  • 13 likes
  • Account
    Free
  • 172286 Views
  • 186 replies
  • 13 likes

Can't login into Spotify android app

PlanPremiumCountryNetherlands/GermanyDeviceGoogle pixel 7 pro Operating SystemAndroid 15My Question or IssueCan't login into Spotify app, got error: "Error requesting link, please try again", this happening over 5 days, I can't login, but if I use we...

  • Casual Listener
  • Plan Premium Country Netherlands/Germany Device Google pixel 7 pro  Operating System Android 15 My Question or Issue Can't login into Spotify app, got error: "Error requesting link, ple...
  • Babyodaa
  • Gig Goer
  • 143 Views
  • 3 replies
  • 0 likes
  • Login
  • 143 Views
  • 3 replies
  • 0 likes

App crashing whenever I skip a song

PlanPremiumCountryAustraliaDeviceA56Operating SystemAindroid 15 My Question or IssueTried clean uninstallation and restarted phone. Switched accounts with no issue on other account. Issue does not occur on other devices using the problem account. Spo...

  • Newbie
  • Plan Premium Country Australia Device A56 Operating System Aindroid 15   My Question or Issue Tried clean uninstallation and restarted phone. Switched accounts with no issue on other a...
  • Jose_M
  • Spotify Star
  • 171 Views
  • 1 replies
  • 0 likes
  • Premium
  • 171 Views
  • 1 replies
  • 0 likes

Superuser Contribution Turning off login password by code instead of password

Every time I login I immediately get the password code option instead of logging in with my password. I have checked my login settings and there is nothing to delete or change. I don't want to use a code to complete the login. I want to use my passwo...

  • Newbie
  • Every time I login I immediately get the password code option instead of logging in with my password. I have checked my login settings and there is nothing to delete or change. I don't want to use a ...
  • jake104
  • Casual Listener
  • 1500 Views
  • 9 replies
  • 7 likes
  • 1500 Views
  • 9 replies
  • 7 likes

Superuser Contribution Facebook login failing after travel

PlanFreeCountryEstonia, but I've been traveling across Romania and PolandDeviceOnePlus 8T, laptop, desktopOperating SystemAndroid 14, windows 11, windows 10 My Question or IssueI've been traveling from Estonia to Romania through Poland and back. My S...

  • Casual Listener
  • Plan Free Country Estonia, but I've been traveling across Romania and Poland Device OnePlus 8T, laptop, desktop Operating System Android 14, windows 11, windows 10   My Question or Issu...
  • MihailY
  • Moderator
  • 275 Views
  • 8 replies
  • 0 likes
  • Account
    Free
    Login
  • 275 Views
  • 8 replies
  • 0 likes

Solved!!Superuser Contribution AUDIOBOOK TIME RUNS OUT WITHIN 10 HOURS!

Plan - premium Country - USADevice - iPad&iPhone My Question or IssueI have had Spotify premium for a long time and have recently started using the audiobook feature. Supposedly this feature comes with 15 hours of audiobook time… I have yet to get th...

  • Regular
  • Plan - premium  Country - USA Device - iPad&iPhone  My Question or Issue I have had Spotify premium for a long time and have recently started using the audiobook feature. Supposedly...
  • playframeprince
  • Casual Listener
  • 14840 Views
  • 45 replies
  • 4 likes
  • Account
  • 14840 Views
  • 45 replies
  • 4 likes

Make a Payoneer payment

PlanPremiumCountryUkraine My Question or IssueHey there. I'm from Ukraine and I have a Payoneer account. I would like to make a payments with Payoneer card (it will allow me to get rid of currency conversion). When I try to add this card I get an err...

  • Newbie
  • Plan Premium Country Ukraine   My Question or Issue Hey there. I'm from Ukraine and I have a Payoneer account. I would like to make a payments with Payoneer card (it will allow me to get r...
  • deejay96
  • Visitor
  • 735 Views
  • 2 replies
  • 1 likes
  • Premium
  • 735 Views
  • 2 replies
  • 1 likes

Recover account linked to deleted Facebook

Hi,My wife has an account that is linked to her Facebook account which is now deleted. She also has lost access to the email account linked to the deleted Facebook.Is there a way for her to relink her Spotify account to another email or a Google acco...

  • Newbie
  • Hi, My wife has an account that is linked to her Facebook account which is now deleted. She also has lost access to the email account linked to the deleted Facebook. Is there a way for her to r...
  • Jose_M
  • Spotify Star
  • 114 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 114 Views
  • 1 replies
  • 0 likes

Tradução músicas

Meu Spotify não aparece a funcionadade de tradução, razão pela qual inclusive eu assinei o Premium. Para todos os meus amigos aparecem, no meu não aparece, preciso saber como ativar. Spotify Premium Brazil Device(iPhone 12 Pro) Operating System(iOS 1...

  • Visitor
  • Meu Spotify não aparece a funcionadade de tradução, razão pela qual inclusive eu assinei o Premium. Para todos os meus amigos aparecem, no meu não aparece, preciso saber como ativar.  Spotify P...
  • Billy-J
  • Spotify Star
  • 72 Views
  • 1 replies
  • 0 likes
  • Premium
  • 72 Views
  • 1 replies
  • 0 likes

Superuser Contribution Email taken?

I decided to use a different email on my spotify account but it was being used by an old account I used to have. What I did was I delete or closed that account so I could use that email on my main spotify account I use now. After 2 weeks now of the a...

  • Casual Listener
  • I decided to use a different email on my spotify account but it was being used by an old account I used to have. What I did was I delete or closed that account so I could use that email on my main sp...
  • Dessi
  • Moderator
  • 78 Views
  • 1 replies
  • 0 likes
  • Other
  • 78 Views
  • 1 replies
  • 0 likes

Not abroad and it says to update my location, yet it is correct?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Maxim
  • Spotify Star
  • 197 Views
  • 5 replies
  • 0 likes
  • Account
  • 197 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

  • Newbie
  • So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to...
  • uselesssupport
  • Newbie
  • 19885 Views
  • 7 replies
  • 2 likes
  • Account
    Login
  • 19885 Views
  • 7 replies
  • 2 likes

I can't login, something went wrong shows and nothing helps

PlanFamily PremiumCountryUKDeviceHuawei P30Operating System Android My Question or IssueA message "something went wrong" shows when I try to login. I reinstalled the app, it didn't work. I tried from a browser without success as well. Please help, my...

  • Visitor
  • Plan Family Premium Country UK Device Huawei P30 Operating System  Android    My Question or Issue A message "something went wrong" shows when I try to login. I reinstalled t...
  • ryjay7887
  • Casual Listener
  • 10802 Views
  • 9 replies
  • 0 likes
  • Account
    Login
  • 10802 Views
  • 9 replies
  • 0 likes