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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Vikost
  • Visitor
  • 223710 Views
  • 732 replies
  • 70 likes
  • Account
  • 223710 Views
  • 732 replies
  • 70 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1112082 Views
  • 118 replies
  • 106 likes
  • Account
  • 1112082 Views
  • 118 replies
  • 106 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Alex
  • Moderator
  • 58898 Views
  • 61 replies
  • 8 likes
  • Account
    Login
    Premium
  • 58898 Views
  • 61 replies
  • 8 likes

Solved!!Superuser Contribution Record Label Verification Problem

PlanFreeCountrySpainDevice(PC)Operating System(Windows 10) My Question or IssueRegards.We are SRC Music, a Spanish and international record label. We have requested numerous times the verification of the type "Label" in the form enabled for it. We ha...

  • Visitor
  • Plan Free Country Spain Device (PC) Operating System (Windows 10)   My Question or Issue Regards. We are SRC Music, a Spanish and international record label. We have requested...
  • Eni
  • Moderator
  • 862 Views
  • 3 replies
  • 0 likes
  • Account
  • 862 Views
  • 3 replies
  • 0 likes

Se hicieron dos cargos a mi tarjeta y no me autorizo pagar premium estudiante

iPhone 11 Mexico Premium Estudiante Hola qué tal ayer cambie de cuenta en Spotify a cuenta Premium estúdiate y hice un cargo con una tarjeta que había usado anteriormente no me autorizo y se hicieron dos cargos cada uno de $20 pesos no me autorizo y ...

  • Visitor
  • iPhone 11  Mexico Premium Estudiante Hola qué tal ayer cambie de cuenta en Spotify a cuenta Premium estúdiate y hice un cargo con una tarjeta que había usado anteriormente no me autorizo y ...
  • 18 Views
  • 0 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 18 Views
  • 0 replies
  • 0 likes

Deceased Peron's Account

Hi,I hope I put this in the right place. My friend recently passed away and I was wondering if Spotify deletes the accounts of people who die. His Facebook page has already been converted to a remembering page. We had awesome times listening to Spoti...

  • Casual Listener
  • Hi, I hope I put this in the right place. My friend recently passed away and I was wondering if Spotify deletes the accounts of people who die. His Facebook page has already been converted to a reme...
  • me4tanz
  • Visitor
  • 3837 Views
  • 9 replies
  • 2 likes
  • Account
  • 3837 Views
  • 9 replies
  • 2 likes

Spotify receipts with full name

Is it possible to get a receipt with my full name

  • Newbie
  • Is it possible to get a receipt with my full name
  • Yupiter
  • Visitor
  • 440 Views
  • 2 replies
  • 4 likes
  • Account
    Subscription
  • 440 Views
  • 2 replies
  • 4 likes

Desktop keeps adding the same random song to all listening activity

Premium UK Macbook Air M1 - I don't get this on the desktop on the Mac Mini I keep getting the same unusual Queen tune popping into my play queue. It doesn't matter what I'm listening to - my library, podcasts or as this morning an album. This mornin...

  • Newbie
  • Premium UK Macbook Air M1 - I don't get this on the desktop on the Mac Mini   I keep getting the same unusual Queen tune popping into my play queue. It doesn't matter what I'm listen...
  • 23 Views
  • 0 replies
  • 0 likes
  • Premium
  • 23 Views
  • 0 replies
  • 0 likes

Superuser Contribution Profile Picture

I'm trying to remove my profile picture completely on my account. However, every time I do this it is still there. My account isn't linked to any external accounts or apps so it isn't that. So why is it not going away

  • Visitor
  • I'm trying to remove my profile picture completely on my account. However, every time I do this it is still there. My account isn't linked to any external accounts or apps so it isn't that. So why is...
  • Yordan
  • Moderator
  • 30 Views
  • 1 replies
  • 0 likes
  • Account
  • 30 Views
  • 1 replies
  • 0 likes

Superuser Contribution Debito automatico

PlanPremium duoCountryArgentina Hola tengo el plan duo por $ 389 y me debitaron de la cuenta $ 676.86 necesito que me reintegren o que me lo descuenten de la factura del mes de diciembre.

  • Newbie
  • Plan Premium duo Country Argentina   Hola tengo el plan duo por $ 389 y me debitaron de la cuenta $ 676.86 necesito que me reintegren o que me lo descuenten de la factura del mes de diciemb...
  • Alex
  • Moderator
  • 32 Views
  • 1 replies
  • 0 likes
  • Account
  • 32 Views
  • 1 replies
  • 0 likes

Country not updating after changing payment method

PlanPremiumCountryGermany Hi,I recently moved to Germany and wanted to get a Duo plan with my SO. Unfortunately, after switching to Duo, updating my payment method to my German credit card and waiting for the next billing period, the country is still...

  • Casual Listener
  • Plan Premium Country Germany   Hi, I recently moved to Germany and wanted to get a Duo plan with my SO. Unfortunately, after switching to Duo, updating my payment method to my German cre...
  • Luan
  • Spotify Star
  • 140 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
  • 140 Views
  • 3 replies
  • 0 likes

Credit card cancel

HI! My credit card is cancel because fraud. I will receive an other card with another number, butI have to wait maybe 2 weeks until I receive it. The payment with spotify will pass tomorrow! What can I do for the moment to not close my account with S...

  • Visitor
  • HI! My credit card is cancel because fraud. I will receive an other card with another number, butI have to wait maybe 2 weeks until I receive it. The payment with spotify will pass tomorrow! What can...
  • Maxim
  • Spotify Star
  • 34 Views
  • 1 replies
  • 0 likes
  • Account
  • 34 Views
  • 1 replies
  • 0 likes

Finding the email address the other user on my account used to sign up

I have a premium duo account and the other person does not remember what email address they used to sign up and join my plan. Is there a way for me to see what email address the user on my plan used? All I can see if their name and an option to remov...

  • Visitor
  • I have a premium duo account and the other person does not remember what email address they used to sign up and join my plan. Is there a way for me to see what email address the user on my plan used?...
  • Maxim
  • Spotify Star
  • 51 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 51 Views
  • 1 replies
  • 0 likes

Is French Family account with Lithuanian card ok ?

PlanPremium FamilyCountryFranceCard Lithuanian I have a quick question.I have Spotify family since severals years and today I received my new credit card from a crypto bank (plutus). So I changed my billing localization to lithuania on my account bec...

  • Casual Listener
  • Plan Premium Family Country France Card  Lithuanian   I have a quick question. I have Spotify family since severals years and today I received my new credit card from a crypto bank ...
  • Maxim
  • Spotify Star
  • 63 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 63 Views
  • 1 replies
  • 0 likes

Solved!! Delete old account to update email

PlanPremiumCountry Italy I've two accounts. I would like to delete the old one with my main email in order to re-use that email on the new one. Is it possible to do it by Spotify support? Thank you very much.

  • Newbie
  • Plan Premium Country  Italy   I've two accounts. I would like to delete the old one with my main email in order to re-use that email on the new one. Is it possible to do it by Spotify ...
  • Jose_M
  • Spotify Star
  • 5908 Views
  • 3 replies
  • 1 likes
  • Account
  • 5908 Views
  • 3 replies
  • 1 likes

Payment update problem

Hello,I cant update my payment because my new card doesnt match the country. Before I was in Maldives and had Maldivian card. Now I have UK card and I am in Slovenija (in few days in Indonesia). I cant change the country because it is blurred and can...

  • Casual Listener
  • Hello, I cant update my payment because my new card doesnt match the country. Before I was in Maldives and had Maldivian card. Now I have UK card and I am in Slovenija (in few days in Indonesia). I ...
  • Maxim
  • Spotify Star
  • 87 Views
  • 3 replies
  • 0 likes
  • Account
  • 87 Views
  • 3 replies
  • 0 likes

Superuser Contribution I don't understand offline mode.

Hello, I want to use offline mode to save data when I'm on the go, but I don't really understand how it works. I have a playlist downloaded, but sometimes everything ends up greyed out and whenever I try to play a track it claims that I'm offline. Th...

  • Roadie
  • Hello,   I want to use offline mode to save data when I'm on the go, but I don't really understand how it works.   I have a playlist downloaded, but sometimes everything ends up greyed ...
  • Snollebol
  • Roadie
  • 145 Views
  • 4 replies
  • 0 likes
  • Other
    Premium
  • 145 Views
  • 4 replies
  • 0 likes

Cannot find my FB friends

PlanFamily PremiumCountryPhilippinesDeviceiPhone 6S/ HP LaptopOperating SystemiOS 15.7.1/Windows 10 Home Single Language My Question or IssueI wanted to find my FB friends on the app, but on the desktop, even if I had connected, removed the app permi...

  • Newbie
  • Plan Family Premium Country Philippines Device iPhone 6S/ HP Laptop Operating System iOS 15.7.1/Windows 10 Home Single Language   My Question or Issue I wanted to find my FB friends ...
  • 36 Views
  • 0 replies
  • 0 likes
  • Account
    Login
  • 36 Views
  • 0 replies
  • 0 likes

Cannot change my payment method

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) I'm in a process of changing my credit card. I therefore have to change my credit card number in the payment opti...

  • Visitor
  •   Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   I'm in a process of c...
  • Maxim
  • Spotify Star
  • 34 Views
  • 1 replies
  • 0 likes
  • Account
  • 34 Views
  • 1 replies
  • 0 likes

Troubling changing payment method/country

PlanPremiumCountryCurrently US, trying to change to UK My Question or IssueI've browsed the other related questions but still am having the same issue.My premium account is currently registered in the USA although I currently live in the UK (have a U...

  • Newbie
  • Plan Premium Country Currently US, trying to change to UK   My Question or Issue I've browsed the other related questions but still am having the same issue. My premium account is current...
  • Maxim
  • Spotify Star
  • 35 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 35 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Plan Premium Country Finland Device Pc Operating System Windows 10   My Question or Issue For several months (pretty much years at this point), my Spotify friends feed has not been upd...
  • Vikost
  • Visitor
  • 223710 Views
  • 732 replies
  • 70 likes
  • Account
  • 223710 Views
  • 732 replies
  • 70 likes

Solved!!Superuser Contribution Cannot login with correct credentials, account data possibly erased

PlanFreeCountryUnited StatesDeviceiPhone 5s, Laptop, Xbox one, web appOperating SystemWindows 10 (Laptop) Xbox OS (Windows 8-esque) My Question or IssueListening to music earlier this morning, song suddenly cuts out and when I check Spotify I'm logge...

  • Casual Listener
  • Plan Free Country United States Device iPhone 5s, Laptop, Xbox one, web app Operating System Windows 10 (Laptop) Xbox OS (Windows 8-esque) My Question or Issu...
  • AlejaR
  • Moderator
  • 1094 Views
  • 5 replies
  • 0 likes
  • Account
    Login
  • 1094 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution How can I link my google account to Spotify?

PlanPremiumCountryRussiaDeviceOnePlus 7 pro, PC, NotebookOperating SystemAndroid Oreo, Windows 10 My Question or IssueHi there. I want to link my google account to spotify in order to use "log in with google" feature. Is that possible? My spotify acc...

  • Casual Listener
  • Plan Premium Country Russia Device OnePlus 7 pro, PC, Notebook Operating System Android Oreo, Windows 10   My Question or Issue Hi there. I want to link my google account to spoti...
  • slayingtheday10
  • Visitor
  • 125670 Views
  • 31 replies
  • 23 likes
  • Account
    Login
    Security
  • 125670 Views
  • 31 replies
  • 23 likes