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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 4
  • Rising Star 4
  • 2256 Views
  • 0 replies
  • 8 likes
  • Security
  • 2256 Views
  • 0 replies
  • 8 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • cmill9704
  • Casual Listener
  • 452041 Views
  • 972 replies
  • 109 likes
  • Account
  • 452041 Views
  • 972 replies
  • 109 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1200513 Views
  • 119 replies
  • 116 likes
  • Account
  • 1200513 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 109450 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 109450 Views
  • 72 replies
  • 12 likes

Login Password reset problems

I have tried to log into my Spotify on my other devices and every time I do it says my password is incorrect. So then I reset it trying the password that I thought it was originally, and then it says you can’t use a previously used password. So then ...

  • Newbie
  • I have tried to log into my Spotify on my other devices and every time I do it says my password is incorrect. So then I reset it trying the password that I thought it was originally, and then it says...
  • 0 Views
  • 0 replies
  • 0 likes
  • Login
  • 0 Views
  • 0 replies
  • 0 likes

Account missing

My account randomly disappeared and I cannot login in. I have contacted spotify via email and did not get a response. I have been a premium member for a decade, what happened? Account: sebbyjones Please help!

  • Visitor
  • My account randomly disappeared and I cannot login in. I have contacted spotify via email and did not get a response. I have been a premium member for a decade, what happened?   Account: sebby...
  • 26 Views
  • 0 replies
  • 0 likes
  • Account
  • 26 Views
  • 0 replies
  • 0 likes

Spotify Account

I created a free Spotify account for my brand. I tried logging in after a week or so and it says there is no account associated to my email or username. When I try to go in and re create the account it says the email is already associated to an accou...

  • Visitor
  • I created a free Spotify account for my brand. I tried logging in after a week or so and it says there is no account associated to my email or username. When I try to go in and re create the account ...
  • Maxim
  • Spotify Star
  • 33 Views
  • 1 replies
  • 0 likes
  • Account
  • 33 Views
  • 1 replies
  • 0 likes

Problems changing my region

My Question or IssueHi, I moved to the UK from New Zealand and I'm trying to join a family plan, but Spotify keeps saying that I can't until I change my region to the UK. I tried to do this in the settings but because I was already on a paid plan, it...

  • Visitor
  • My Question or Issue Hi, I moved to the UK from New Zealand and I'm trying to join a family plan, but Spotify keeps saying that I can't until I change my region to the UK. I tried to do this in the ...
  • Maxim
  • Spotify Star
  • 36 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 36 Views
  • 1 replies
  • 0 likes

Solved!! Community bug

What is going on here with the notifications? I assume this is account related.The screenshot shows that all of these notifications for the years badges earned were all granted. at the same time.

  • Casual Listener
  • What is going on here with the notifications?  I assume this is account related. The screenshot shows that all of these notifications for the years badges earned were all granted.  at th...
  • Maxim
  • Spotify Star
  • 75 Views
  • 3 replies
  • 0 likes
  • Account
  • 75 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify Duo account manager change / audiobooks assigned to the wrong account

My wife and I share a Spotify Duo account. When setting up our account and merging our individual accounts, we paid no mind to who would be the account manager as it's linked to our joint bank account. With the rollout of audiobooks included with pre...

  • Casual Listener
  • My wife and I share a Spotify Duo account. When setting up our account and merging our individual accounts, we paid no mind to who would be the account manager as it's linked to our joint bank accoun...
  • Carvinmartin
  • Casual Listener
  • 5292 Views
  • 20 replies
  • 10 likes
  • Other
    Premium
    Subscription
  • 5292 Views
  • 20 replies
  • 10 likes

Superuser Contribution Audiobook says time used up when it is not

PlanPremium familyCountryCanada Device Samsung Galaxy s20 feOperating System My Question or IssueI am trying to listen to audiobooks but it says i havw used the 15 hours which i have not and when i search the time i have used it says the same ( 0 hou...

  • Newbie
  •   Plan Premium family Country Canada   Device  Samsung Galaxy s20 fe Operating System     My Question or Issue I am trying to listen to audiobooks but it says i h...
  • Not applicable
  • 282 Views
  • 4 replies
  • 0 likes
  • Other
    Subscription
  • 282 Views
  • 4 replies
  • 0 likes

Superuser Contribution cant sign up but cant log in because email is already linked

my account got deleted and I want to reopen it, so I tried to sign up and it said that there was already an account with the email. I went to log in, password was wrong, the tried forgot my password, and said email is not linked with a spotify accoun...

  • Visitor
  • my account got deleted and I want to reopen it, so I tried to sign up and it said that there was already an account with the email. I went to log in, password was wrong, the tried forgot my password,...
  • Vasil
  • Moderator
  • 48 Views
  • 1 replies
  • 0 likes
  • 48 Views
  • 1 replies
  • 0 likes

Superuser Contribution Rewards Tab Missing?

So, I've been using the rewards from Premium Mini? or just premium idk for about a year now, I just claimed the reward but suddenly the rewards tab is gone. Is there a limit to rewards that I do not know of? Since I'm from Indonesia, the Premium Mini...

  • Regular
  • So, I've been using the rewards from Premium Mini? or just premium idk for about a year now, I just claimed the reward but suddenly the rewards tab is gone. Is there a limit to rewards that I do not ...
  • Desmondbenjamin4pf
  • Visitor
  • 175 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
  • 175 Views
  • 3 replies
  • 0 likes

I think my Spotify is hacked since it keeps changing who its connected

So whenever I play music on my Spotify it keeps changing the device it’s connected to to some web player and it has some music I don’t listen to please help me.

  • Visitor
  • So whenever I play music on my Spotify it keeps changing the device it’s connected to to some web player and it has some music I don’t listen to please help me.
  • simon446
  • Newbie
  • 83 Views
  • 2 replies
  • 1 likes
  • 83 Views
  • 2 replies
  • 1 likes

Deceptive Email from Spotify

PlanFreeCountryUSA DeviceiPhone SEOperating SystemiOS 15.8 My Question or IssueI once had a Premium account as a gift subscription given to me by a friend. When the subscription was going to run out I canceled because I couldn't afford a monthly Prem...

  • Casual Listener
  •   Plan Free Country USA   Device iPhone SE Operating System iOS 15.8   My Question or Issue I once had a Premium account as a gift subscription given to me by a friend. Whe...
  • Maxim
  • Spotify Star
  • 65 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 65 Views
  • 1 replies
  • 0 likes

Can't add my brother into my family plan

I changed our address in the settings menu then asked my siblings to confirm the changes in their accounts as well. However, my brother did not receive an email for confirmation and was removed. Now, he is unable to add himself to our family plan. Is...

  • Visitor
  • I changed our address in the settings menu then asked my siblings to confirm the changes in their accounts as well. However, my brother did not receive an email for confirmation and was removed. Now,...
  • Maxim
  • Spotify Star
  • 44 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 44 Views
  • 1 replies
  • 0 likes

Can’t use Tesla native app

I can use Spotify on my iPhone no problem. I can Bluetooth to my Tesla model 3 with no problem. When I try to use the app built into Tesla, it gives me the QR code screen and I scan the code, agree to the conditions in my phone, then the QR code scre...

  • Visitor
  • I can use Spotify on my iPhone no problem. I can Bluetooth to my Tesla model 3 with no problem. When I try to use the app built into Tesla, it gives me the QR code screen and I scan the code, agree t...
  • incady
  • Newbie
  • 366 Views
  • 5 replies
  • 1 likes
  • Login
  • 366 Views
  • 5 replies
  • 1 likes

Superuser Contribution I can't login to spotify from my PS4 pro

PlanFree/PremiumCountryMalaysia DevicePS4 PRO Operating SystemPSN My Question or IssueCan't login, i tried all methods but cant seem able to login. When i enter the password the screen flashes and fields will be empty again and i keep trying adding t...

  • Casual Listener
  • Plan Free/Premium Country Malaysia   Device PS4 PRO   Operating System PSN   My Question or Issue Can't login, i tried all methods but cant seem able to login. When i enter...
  • Not applicable
  • 240 Views
  • 2 replies
  • 0 likes
  • Login
  • 240 Views
  • 2 replies
  • 0 likes

Superuser Contribution Following count not updating on profile

PlanFree & PremiumCountryALLDeviceALLOperating SystemALL My Question or IssueThe following count on profile is not updating when following a new artist, but it does update when following a 'normal' account. Example:My current following count is '5', ...

  • Casual Listener
  • Plan Free & Premium Country ALL Device ALL Operating System ALL   My Question or Issue The following count on profile is not updating when following a new artist, but it does updat...
  • Melaina
  • Newbie
  • 3729 Views
  • 16 replies
  • 3 likes
  • Account
    Other
  • 3729 Views
  • 16 replies
  • 3 likes

Superuser Contribution Recovering my account

On one of the updates that Spotify did, I was logged off from my account and I can’t figure out which email was used for my account. This is for a premium subscription and i am being charged for it but i tried every email address I could think of and...

  • Newbie
  • On one of the updates that Spotify did, I was logged off from my account and I can’t figure out which email was used for my account. This is for a premium subscription and i am being charged for it b...
  • sevukotoisuva
  • Visitor
  • 56215 Views
  • 9 replies
  • 1 likes
  • Account
    Premium
    Subscription
  • 56215 Views
  • 9 replies
  • 1 likes

Superuser Contribution Foreign currency fee charged for Australian account

PlanPremium DuoCountryAustraliaDevice(iPhone 8, MSI Windows 10 laptop, Macbook Pro late 2016)Operating System(iOS 10, macOS Mojave, Windows 10,etc.) My Question or IssueI changed to Duo Premium plan with payment method (PayPal linked to Australian CC...

  • Newbie
  • Plan Premium Duo Country Australia Device (iPhone 8, MSI Windows 10 laptop, Macbook Pro late 2016) Operating System (iOS 10, macOS Mojave, Windows 10,etc.)   My Question or Issue I cha...
  • robbiemsalvador
  • Visitor
  • 5144 Views
  • 22 replies
  • 4 likes
  • Account
    Subscription
  • 5144 Views
  • 22 replies
  • 4 likes

Superuser Contribution Nonstop OTP Messages for My Account

PlanPremiumCountryIndonesiaDeviceiPhone 13 ProOperating SystemiOS 18.0.1 My Question or IssueSince 2-3 months ago, everyday (sometimes more than once a day), I have been getting messages of OTP code to my Whatsapp that I never requested. At first I t...

  • Casual Listener
  • Plan Premium Country Indonesia Device iPhone 13 Pro Operating System iOS 18.0.1   My Question or Issue Since 2-3 months ago, everyday (sometimes more than once a day), I have been gett...
  • AlejaR
  • Moderator
  • 53 Views
  • 1 replies
  • 0 likes
  • Account
    Security
  • 53 Views
  • 1 replies
  • 0 likes

Spotify For Artists Playlist Stats

I’ve contacted the support for Spotify for artists 2x now. For the last few months, I’ve only been able to see that my music is in playlists but not what the playlists are. I’ve been asked 2x to supply links for playlists my songs are in but I’m wond...

  • Newbie
  • I’ve contacted the support for Spotify for artists 2x now. For the last few months, I’ve only been able to see that my music is in playlists but not what the playlists are. I’ve been asked 2x to supp...
  • 54 Views
  • 0 replies
  • 0 likes
  • 54 Views
  • 0 replies
  • 0 likes