Help Wizard

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FAQs

Please see below the most popular frequently asked questions.

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Ongoing Issues

Please see below the current ongoing issues which are under investigation.

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Forum Posts

Whole spotify shuffle

Dear Spotify, I think that there should be an option to shuffle the entire Spotify database (all songs uploaded) so that you can listen to an extensive range of music/find new artists/experience the most INSANE playlists ever because it's every song ...

  • Casual Listener
  • Dear Spotify, I think that there should be an option to shuffle the entire Spotify database (all songs uploaded) so that you can listen to an extensive range of music/find new artists/experience the ...
  • Joan
  • Moderator
  • 48 Views
  • 1 comments
  • 1 likes
  • Closed - Doesn't Meet Requirements
  • 48 Views
  • 1 comments
  • 1 votes

try and partner with DJ apps such as Tribe, so members can mix their favourite songs in DJ apps

Make it so Spotify premium members can play and mix their favourite songs in DJ apps. Also please can we have a annually subscription for less as I would totally buy it l.

  • Casual Listener
  • Make it so Spotify premium members can play and mix their favourite songs in DJ apps.        Also please can we have a annually subscription for less as I would totally buy it l. ...
  • Novy
  • Moderator
  • 149 Views
  • 2 comments
  • 1 likes
  • Closed - Doesn't Meet Requirements
  • 149 Views
  • 2 comments
  • 1 votes

Add an annually subscription for a cheaper price

Please add an annual subscription for a cheaper price as it would be a better deal. I would get more people to subscribe. I would also get to.

  • Casual Listener
  • Please add an annual subscription for a cheaper price as it would be a better deal. I would get more people to subscribe. I would also get to.
  • Novy
  • Moderator
  • 135 Views
  • 2 comments
  • 1 likes
  • Closed - Doesn't Meet Requirements
  • 135 Views
  • 2 comments
  • 1 votes

Unable to find a specific song

I am unable to find a specific song in the Spotify library. Would it be possible to introduce a feature that allows users to suggest songs for addition to the platform?

  • Casual Listener
  • I am unable to find a specific song in the Spotify library. Would it be possible to introduce a feature that allows users to suggest songs for addition to the platform?
  • Novy
  • Moderator
  • 150 Views
  • 2 comments
  • 1 likes
  • Closed - Doesn't Meet Requirements
  • 150 Views
  • 2 comments
  • 1 votes

Increase the audiobook limits due to price increase. Music is unlimited, audiobooks should be too.

At this time with the limit of audiobooks you can not even always make it through one book. Audible offers 1 free credit per month and you get to listen to the entire book. You can purchase a book separately but then you're still laying for the audib...

  • Casual Listener
  • At this time with the limit of audiobooks you can not even always make it through one book. Audible offers 1 free credit per month and you get to listen to the entire book. You can purchase a book se...
  • Novy
  • Moderator
  • 388 Views
  • 1 comments
  • 2 likes
  • Closed - Doesn't Meet Requirements
  • 388 Views
  • 1 comments
  • 2 votes

[All Platforms] No Ads in Podcasts for Spotify Premium users

I pay for my subscription. Every month for years now. The main reason I am a paid-for subscriber with Spotify is so I don't have to hear ads. As I have shifted my podcast listening from other providers to Spotify to bypass ads, both from the platform...

  • Music Fan
  • I pay for my subscription. Every month for years now. The main reason I am a paid-for subscriber with Spotify is so I don't have to hear ads. As I have shifted my podcast listening from other provide...
  • AnneLeda
  • Casual Listener
  • 67821 Views
  • 234 comments
  • 1308 likes
  • All Platforms
  • Case Closed
  • 67821 Views
  • 234 comments
  • 1308 votes

Sticky Fingers acoustic songs

Hey guys! I've been addicted to Sticky Fingers' acoustic/live songs and It was disappointing to find out that there's only one of their songs available on Spotify. So I decided to share this suggestion! These songs have been around for years, and the...

  • Casual Listener
  • Hey guys! I've been addicted to Sticky Fingers' acoustic/live songs and It was disappointing to find out that there's only one of their songs available on Spotify. So I decided to share this suggesti...
  • MihailY
  • Moderator
  • 266 Views
  • 1 comments
  • 3 likes
  • Closed - Doesn't Meet Requirements
  • 266 Views
  • 1 comments
  • 3 votes

Don’t raise your prices every 10 mos

I contacted support and they told me to post here so that everyone can share how upset they are over price changes to their claim of “continuing to invest in and innovate on our product offerings and features, and bring you the best experience” and t...

  • Casual Listener
  • I contacted support and they told me to post here so that everyone can share how upset they are over price changes to their claim of “continuing to invest in and innovate on our product offerings and...
  • Novy
  • Moderator
  • 376 Views
  • 3 comments
  • 5 likes
  • Closed - Doesn't Meet Requirements
  • 376 Views
  • 3 comments
  • 5 votes

"End of queue" option for sleep timer

Please let me set sleep timer to stop playing music when i finish the songs i queued up

  • Casual Listener
  • Please let me set sleep timer to stop playing music when i finish the songs i queued up
  • Crabapples1996
  • Visitor
  • 869 Views
  • 2 comments
  • 45 likes
  • Live Idea
  • 869 Views
  • 2 comments
  • 45 votes

[Subscription] Military / Forces Discount

Spotify currently offer students a 50% discount, yet no forces discount. Spotify should introduce a forces discount for current serving members of the armed forces.

  • Casual Listener
  • Spotify currently offer students a 50% discount, yet no forces discount. Spotify should introduce a forces discount for current serving members of the armed forces. 
  • queenofbattle
  • Casual Listener
  • 119973 Views
  • 611 comments
  • 3823 likes
  • Case Closed
  • 119973 Views
  • 611 comments
  • 3823 votes

[All Platforms][Other] Please make genderstar in german language optional

Hello Team,as i wrote in the subject, i would like to request you to create a second kind of german language setting, one "traditional german" option and one "gender sensitve" option for those who like this more than the traditional german.For me i h...

  • Casual Listener
  • Hello Team, as i wrote in the subject, i would like to request you to create a second kind of german language setting, one "traditional german" option and one "gender sensitve" option for those who ...
  • loxcom
  • Newbie
  • 34943 Views
  • 178 comments
  • 864 likes
  • All Platforms
    Other
  • Case Closed
  • 34943 Views
  • 178 comments
  • 864 votes

Music only plans with no audiobooks or podcasts.. and family plans for smaller familes.

Would love to see a consideration for a smaller family plan. Up to 4 people. Or a plan that does not include the podcasts and audiobook. We should not have to pay for content that spotify thinks we want. Disgusted to see Ek raise prices again after j...

  • Casual Listener
  • Would love to see a consideration for a smaller family plan. Up to 4 people. Or a plan that does not include the podcasts and audiobook.   We should not have to pay for content that spotify th...
  • AlejaR
  • Moderator
  • 257 Views
  • 1 comments
  • 3 likes
  • Closed - Doesn't Meet Requirements
  • 257 Views
  • 1 comments
  • 3 votes

change family plan so we dont have to live under the same roof

i have multiple siblings who have moved out and I cant do the family plan because we don't live under the same roof. why would 4 grown ass 25+ adults be living under the same roof. we're brothers and sisters and we have moved out but we are still a f...

  • Casual Listener
  • i have multiple siblings who have moved out and I cant do the family plan because we don't live under the same roof. why would 4 grown ass 25+ adults be living under the same roof. we're brothers and...
  • Joan
  • Moderator
  • 199 Views
  • 2 comments
  • 1 likes
  • Closed - Doesn't Meet Requirements
  • 199 Views
  • 2 comments
  • 1 votes

Extended student discount for medical/law/graduate students

The maximum on the student discount is 4 years (typical length of undergraduate education). I messaged Spotify support to inquire about a student account renewal for medical school - would also be great for graduate/PhD/law/etc. students.

  • Casual Listener
  • The maximum on the student discount is 4 years (typical length of undergraduate education). I messaged Spotify support to inquire about a student account renewal for medical school - would also be gr...
  • Joan
  • Moderator
  • 163 Views
  • 1 comments
  • 1 likes
  • Closed - Doesn't Meet Requirements
  • 163 Views
  • 1 comments
  • 1 votes

Stop price gouging, maybe?

Stop raising your price when the only change in my service in the past year is a constant pestering to listen to audiobooks. If I wanted books I'd read them, not listen to them through my former music service. Place audiobooks on a separate subscript...

  • Casual Listener
  • Stop raising your price when the only change in my service in the past year is a constant pestering to listen to audiobooks. If I wanted books I'd read them, not listen to them through my former musi...
  • Eni
  • Moderator
  • 236 Views
  • 2 comments
  • 1 likes
  • Closed - Doesn't Meet Requirements
  • 236 Views
  • 2 comments
  • 1 votes

Dividers/Sections for Playlists

(People have talked about this idea before, but I feel like it needs a more clear and detailed post.) I have some playlists that are meticulously custom-ordered and divided into sections. Here's an example where I had to write about the sections in t...

  • Casual Listener
  • (People have talked about this idea before, but I feel like it needs a more clear and detailed post.)   I have some playlists that are meticulously custom-ordered and divided into sections. &...
  • 1586 Views
  • 0 comments
  • 26 likes
  • Live Idea
  • 1586 Views
  • 0 comments
  • 26 votes

Put back the option Search for Albuns

Please put back the search option for Albuns .Now one can just serch for "music" or "podcasts"

  • Casual Listener
  • Please put back the search option for Albuns . Now one can just serch for "music" or "podcasts"
  • Novy
  • Moderator
  • 371 Views
  • 2 comments
  • 4 likes
  • Closed - Doesn't Meet Requirements
  • 371 Views
  • 2 comments
  • 4 votes

Remove from "Your shows"

I enjoy using Spotify for podcasts. Once, on a whim, I listened to a small portion of one episode of a new podcast that, in my estimation, had absolutely no redeeming qualities. Now, there is no way to remove that podcast from the "Your shows" sectio...

  • Casual Listener
  • I enjoy using Spotify for podcasts. Once, on a whim, I listened to a small portion of one episode of a new podcast that, in my estimation, had absolutely no redeeming qualities. Now, there is no way ...
  • f5-ozbvh4_t5
  • Newbie
  • 466 Views
  • 2 comments
  • 23 likes
  • Live Idea
  • 466 Views
  • 2 comments
  • 23 votes

[Subscription] Graduate and Doctoral Student Discount

Currently, the student discount is set up to be available for 4 years per person. This is a hard and fast rule that does not include gradute or doctoral students. Moving forward, Spotify needs to rewrite their policy to be available for this large po...

  • Casual Listener
  • Currently, the student discount is set up to be available for 4 years per person. This is a hard and fast rule that does not include gradute or doctoral students.   Moving forward, Spotify nee...
  • floreleasn
  • Visitor
  • 16489 Views
  • 16 comments
  • 588 likes
  • Subscription
  • Case Closed
  • 16489 Views
  • 16 comments
  • 588 votes

Spotify UI redesign

https://www.youtube.com/watch?v=suhEIUapSJQ&ab_channel=JuxtopposedThis video has all the issues and information needed for this topic.

  • Casual Listener
  • https://www.youtube.com/watch?v=suhEIUapSJQ&ab_channel=Juxtopposed This video has all the issues and information needed for this topic.
  • AlejaR
  • Moderator
  • 144 Views
  • 7 comments
  • 3 likes
  • Closed - Doesn't Meet Requirements
  • 144 Views
  • 7 comments
  • 3 votes