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FAQs

Please see below the most popular frequently asked questions.

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Ongoing Issues

Please see below the current ongoing issues which are under investigation.

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Forum Posts

Expanding Social Features

Music is a powerful way to connect with others. We love meeting people who share our tastes, and a person’s music history can reveal a lot about them. However, Spotify’s current social features feel somewhat limited. This proposal aims to enhance the...

  • Casual Listener
  • Music is a powerful way to connect with others. We love meeting people who share our tastes, and a person’s music history can reveal a lot about them. However, Spotify’s current social features feel ...
  • AlejaR
  • Moderator
  • 68 Views
  • 1 comments
  • 1 likes
  • Closed - Doesn't Meet Requirements
  • 68 Views
  • 1 comments
  • 1 votes

remove kanye west

you need to remove kanye west from your platform. as of 9th of February 2025 he has publicly endorsed adolf hitler many times and spread hateful rhetoric about jewish people to his large fanbase. spotify continuing to allow a platform for his music i...

  • Casual Listener
  • you need to remove kanye west from your platform. as of 9th of February 2025 he has publicly endorsed adolf hitler many times and spread hateful rhetoric about jewish people to his large fanbase. spo...
  • Joan
  • Moderator
  • 291 Views
  • 1 comments
  • 1 likes
  • Closed - Doesn't Meet Requirements
  • 291 Views
  • 1 comments
  • 1 votes

Search For Songs In a Playlist

For playlists with hundreds of songs, it gets pretty frustrating scrolling trying to find a particular song. Whenever I come across a familiar song through smart shuffle I wonder "Have I added this song to my playlist?" and look through my long playl...

  • Casual Listener
  • For playlists with hundreds of songs, it gets pretty frustrating scrolling trying to find a particular song. Whenever I come across a familiar song through smart shuffle I wonder "Have I added this s...
  • Joan
  • Moderator
  • 159 Views
  • 1 comments
  • 4 likes
  • Closed - Doesn't Meet Requirements
  • 159 Views
  • 1 comments
  • 4 votes

SuperLike button

Hey könnt ihr so ein Button hinzufügen "SuperLike", weil es gibt Songs die sind geil die kriegen ein Like aber Songs wie "I Like It - Granda Puba" die sollten einfach ein "SuperLike" bekommen. Denkt drüber nach.

  • Casual Listener
  • Hey könnt ihr so ein Button hinzufügen "SuperLike", weil es gibt Songs die sind geil die kriegen ein Like aber Songs wie "I Like It - Granda Puba" die sollten einfach ein "SuperLike" bekommen. Denkt ...
  • OscarDC
  • Moderator
  • 963 Views
  • 1 comments
  • 2 likes
  • Closed - Doesn't Meet Requirements
  • 963 Views
  • 1 comments
  • 2 votes

Receiving new notification when the GURU card is updated or modified.

Advisors are required to review the GURU card individually on each occasion, as the workflow within GURU card is subject to frequent modifications and updates. Therefore, it would be advantageous to receive a new notification whenever the GURU card u...

Deva_Lion_1-1738500806946.png
  • Spotify
  • Spotify
  • Advisors are required to review the GURU card individually on each occasion, as the workflow within GURU card is subject to frequent modifications and updates.     Therefore,...
  • Joan
  • Moderator
  • 160 Views
  • 1 comments
  • 1 likes
  • Closed - Doesn't Meet Requirements
  • 160 Views
  • 1 comments
  • 1 votes

Add Oman in the listed countries to support Premium Student plan

Oman is missing this really important feature as many students can't afford to pay. We demand Spotify's students-discount to be added in Oman. The country itself isn't even available in the "request to add your academic institution" page!Please vote ...

  • Casual Listener
  • Oman is missing this really important feature as many students can't afford to pay. We demand Spotify's students-discount to be added in Oman. The country itself isn't even available in the "request ...
  • AlejaR
  • Moderator
  • 275 Views
  • 1 comments
  • 2 likes
  • Closed - Doesn't Meet Requirements
  • 275 Views
  • 1 comments
  • 2 votes

Option to stop/resume the audiobook after particular time period

Most of the users contacting us stating that they just listened the audiobooks for few hours and fell asleep due to which it continued to play due to which they are out of 15 hours free listening time. In order to over comes these kinds of cases, it ...

  • Spotify
  • Spotify
  • Most of the users contacting us stating that they just listened the audiobooks for few hours and fell asleep due to which it continued to play due to which they are out of 15 hours free listening tim...
  • Joan
  • Moderator
  • 212 Views
  • 1 comments
  • 3 likes
  • Closed - Doesn't Meet Requirements
  • 212 Views
  • 1 comments
  • 3 votes

Section "Québécoise" dans "Tout Parcourir"

Bonjour,We can see a lot of specific community in Spotify app. And that's a great thing. Would it be possible to add a section for all Quebec's musics? We have a lot of different types, not only franco ones. It would be awesome to discover Quebec's m...

  • Casual Listener
  • Bonjour, We can see a lot of specific community in Spotify app. And that's a great thing. Would it be possible to add a section for all Quebec's musics? We have a lot of different types, not only fr...
  • Eni
  • Moderator
  • 117 Views
  • 1 comments
  • 1 likes
  • Closed - Doesn't Meet Requirements
  • 117 Views
  • 1 comments
  • 1 votes

[All Platforms] No Ads in Podcasts for Spotify Premium users

I pay for my subscription. Every month for years now. The main reason I am a paid-for subscriber with Spotify is so I don't have to hear ads. As I have shifted my podcast listening from other providers to Spotify to bypass ads, both from the platform...

  • Music Fan
  • I pay for my subscription. Every month for years now. The main reason I am a paid-for subscriber with Spotify is so I don't have to hear ads. As I have shifted my podcast listening from other provide...
  • joseabel_94
  • Newbie
  • 95995 Views
  • 810 comments
  • 1437 likes
  • All Platforms
  • Case Closed
  • 95995 Views
  • 810 comments
  • 1437 votes

Adding a song to a Playlist more than once

You used to be able to add a song to a Playlist however many times you wanted but now with the way adding to Playlists is set up you can't do that anymore. I want to add the same song several times so I don't have to wait through the entire Playlist ...

  • Casual Listener
  • You used to be able to add a song to a Playlist however many times you wanted but now with the way adding to Playlists is set up you can't do that anymore. I want to add the same song several times s...
  • Vasil
  • Moderator
  • 186 Views
  • 1 comments
  • 2 likes
  • Closed - Doesn't Meet Requirements
  • 186 Views
  • 1 comments
  • 2 votes

[Subscription] Military / Forces Discount

Spotify currently offer students a 50% discount, yet no forces discount. Spotify should introduce a forces discount for current serving members of the armed forces.

  • Casual Listener
  • Spotify currently offer students a 50% discount, yet no forces discount. Spotify should introduce a forces discount for current serving members of the armed forces. 
  • Veterans-UK
  • Visitor
  • 128718 Views
  • 612 comments
  • 3860 likes
  • Case Closed
  • 128718 Views
  • 612 comments
  • 3860 votes

[All Platforms][Other] Please make genderstar in german language optional

Hello Team,as i wrote in the subject, i would like to request you to create a second kind of german language setting, one "traditional german" option and one "gender sensitve" option for those who like this more than the traditional german.For me i h...

  • Casual Listener
  • Hello Team, as i wrote in the subject, i would like to request you to create a second kind of german language setting, one "traditional german" option and one "gender sensitve" option for those who ...
  • user-removed
  • Not applicable
  • 40301 Views
  • 183 comments
  • 873 likes
  • All Platforms
    Other
  • Case Closed
  • 40301 Views
  • 183 comments
  • 873 votes

Live Album Tag for Artists

Many Artists have discographies that can be sorted by either Albums or Singles/EP's ... Why not add one for Live albums?For Artists like Phish it's hard to sort to find an actual regular album in the sea of live albums. As for artists who rarely put ...

  • Casual Listener
  • Many Artists have discographies that can be sorted by either Albums or Singles/EP's ... Why not add one for Live albums? For Artists like Phish it's hard to sort to find an actual regular album...
  • aleksikallio
  • Newbie
  • 214 Views
  • 1 comments
  • 8 likes
  • Live Idea
  • 214 Views
  • 1 comments
  • 8 votes

歌詞の表示

歌詞が表示される背景色が音楽の邪魔になる時があるので、変更できるもしくはカスタムできる機能が欲しいと思いました。そして、歌に合わせて動くのもとてもありがたい機能とは思いますが、歌詞をゆっくり読みたい時もあるので普通に読めるようにして欲しいです。

  • Casual Listener
  • 歌詞が表示される背景色が音楽の邪魔になる時があるので、変更できるもしくはカスタムできる機能が欲しいと思いました。そして、歌に合わせて動くのもとてもありがたい機能とは思いますが、歌詞をゆっくり読みたい時もあるので普通に読めるようにして欲しいです。
  • Joan
  • Moderator
  • 172 Views
  • 1 comments
  • 1 likes
  • Closed - Doesn't Meet Requirements
  • 172 Views
  • 1 comments
  • 1 votes

Helping your algorithm

This is about podcasts. I keep getting fed podcasts that the algorithm thinks I should like but that I dislike. The podcasts are Ok, just not for me. I sure would like a "thumbs down" feature on the page showing the podcast so I can tell Spotify to s...

  • Casual Listener
  • This is about podcasts.  I keep getting fed podcasts that the algorithm thinks I should like but that I dislike.  The podcasts are Ok, just not for me.  I sure would like a "thumbs dow...
  • 223 Views
  • 0 comments
  • 7 likes
  • Live Idea
  • 223 Views
  • 0 comments
  • 7 votes

[Subscription] Graduate and Doctoral Student Discount

Currently, the student discount is set up to be available for 4 years per person. This is a hard and fast rule that does not include gradute or doctoral students. Moving forward, Spotify needs to rewrite their policy to be available for this large po...

  • Casual Listener
  • Currently, the student discount is set up to be available for 4 years per person. This is a hard and fast rule that does not include gradute or doctoral students.   Moving forward, Spotify nee...
  • floreleasn
  • Visitor
  • 19037 Views
  • 16 comments
  • 614 likes
  • Subscription
  • Case Closed
  • 19037 Views
  • 16 comments
  • 614 votes

Bulk-remove songs from the queue!

I'm missing a key feature and there was no reason to remove this Cheers to the new UI, looks slick, my eyes are pleased But why remove the option to bulk-remove songs from the queue? Serious dealbreaker for me sadly as i am a long-time user Luckily t...

  • Casual Listener
  • I'm missing a key feature and there was no reason to remove this Cheers to the new UI, looks slick, my eyes are pleased  But why remove the option to bulk-remove songs from the queue? &nbs...
  • Vasil
  • Moderator
  • 191 Views
  • 1 comments
  • 1 likes
  • Closed - Doesn't Meet Requirements
  • 191 Views
  • 1 comments
  • 1 votes

Revamp/refresh the Desktop website and app UI and GUI.

Allow's the desktop Spotify website and desktop app to get a completely new look and user interface.

  • Casual Listener
  • Allow's the desktop Spotify website and desktop app to get a completely new look and user interface.
  • OscarDC
  • Moderator
  • 159 Views
  • 1 comments
  • 1 likes
  • Closed - Doesn't Meet Requirements
  • 159 Views
  • 1 comments
  • 1 votes

[Desktop] Global HotKeys for Pause/Play, Skip, etc.

It would be nice to have an Global Hotkey so you can pause/play your music while browsing and not switching between screens. Or when you are gaming and you want another song but you don't want to alt tab and stay idle, a (customizable?) Global Hotkey...

  • Newbie
  • It would be nice to have an Global Hotkey so you can pause/play your music while browsing and not switching between screens. Or when you are gaming and you want another song but you don't want to alt...
  • Logman1
  • Newbie
  • 397667 Views
  • 167 comments
  • 2016 likes
  • browsing
    for
    gaming
    Global
    handy
    HotKey
    Next
    pause
    Play
    Spotify
    Usefull
  • Case Closed
  • 397667 Views
  • 167 comments
  • 2016 votes

Rollback the Update

I love love love Spotify, but the recent update to the queue is horrible. Sure, seeing the albums is nice, but all the user features are gone - skip, rewind, selecting multiple songs, etc. Please bring back the feature to select multiple songs at a t...

  • Casual Listener
  • I love love love Spotify, but the recent update to the queue is horrible. Sure, seeing the albums is nice, but all the user features are gone - skip, rewind, selecting multiple songs, etc. Please&nbs...
  • AlejaR
  • Moderator
  • 187 Views
  • 1 comments
  • 1 likes
  • Closed - Doesn't Meet Requirements
  • 187 Views
  • 1 comments
  • 1 votes