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Pop-up for xpui appears on app startup

Every time my desktop app starts up another window appears for https://xpui.app.spotify.com/index.html with the error:DNS_PROBE_FINISHED_NXDOMAIN The app works fine but it's incredibly annoying to have this random window appear every single time. Mac...

Music Fan

pit8302

Newbie

31221 Views

57 replies

9 likes

  • 31221 Views
  • 57 replies
  • 9 likes

Solved!! Cant download Spotify on Mac OS 10.15.7

PlanPremiumCountryUnited States Of AmericaDeviceMacBook Pro (15-inch, Mid 2010)Operating SystemMac OS Catalina 10.15.7 My Question or IssueWhen I try to install Spotify the installer says "Unsupported PlatformSorry, this version of Spotify is for mac...

Newbie

psilva3101

Casual Listener

19182 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Solved!! Clear recently played on home screen?

How do I clear the recently played items that appear on the home screen upon launching the desktop app? If I go into the Recently Played section and remove them there, they still show up on the home screen.

Regular

jruby

Visitor

156727 Views

12 replies

25 likes

  • 156727 Views
  • 12 replies
  • 25 likes

Solved!! Upstream request timeout?

The web player link brings me to a white page that says upstream request timeout. The website said it was fixed in October but it is a new issue for me.

Newbie

Ivelina

Moderator

140489 Views

47 replies

20 likes

  • 140489 Views
  • 47 replies
  • 20 likes

Playback incorrectly switches back to iPhone from Mac

As I listen to Spotify through the native Mac app on my MacBook, playback will incorrectly and randomly switch back to my iPhone, completely unprompted by me. This will happen when the phone is locked sitting on my desk, including after I've even for...

Casual Listener

As I listen to Spotify through the native Mac app on my MacBook, playback will incorrectly and randomly switch back to my iPhone, completely unprompted by me. This will happen when the phone is locke...

19 Views

0 replies

0 likes

iphone
Mac
playback
  • 19 Views
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Solved!!Superuser Contribution Cannot open desktop player

PlanPremiumCountryUKDeviceMacbook Air 13"Operating SystemmacOS 15.4.1 My Question or IssueMy Spotify player always opens at login, never had any issues and now I cannot get it to open. Every time I click on the icon, it just tries to open and then cl...

Casual Listener

Plan Premium Country UK Device Macbook Air 13" Operating System macOS 15.4.1   My Question or Issue My Spotify player always opens at login, never had any issues and now I cannot get i...

Ivelina

Moderator

313 Views

4 replies

0 likes

  • 313 Views
  • 4 replies
  • 0 likes

Superuser Contribution Top >20 Artists & Albums / Expanded Spotify Wrapped

PlanDUO/PremiumCountry Mexico Device(iPhone 12 Pro, Macbook Pro late 2016)Operating SystemiOS 18.6.2 / Monterrey 12.7.6 My Question or IssueI've tried inquiring by Google AI and also Brave browsers, as well as several recommended YouTube videos for h...

Music Fan

Plan DUO/Premium Country Mexico   Device (iPhone 12 Pro, Macbook Pro late 2016) Operating System iOS 18.6.2 / Monterrey 12.7.6   My Question or Issue I've tried inquiring by Googl...

Novy

Moderator

187 Views

1 replies

0 likes

  • 187 Views
  • 1 replies
  • 0 likes

The picture in picture (PiP)/miniplayer does not go smaller

PlanPremiumCountrySouth AfricaDeviceMacbook Air 2020Operating SystemmacOS 15 My Question or IssueMy miniplayer/PiP keeps saying it's a premium feature when i want to make it smaller but i have Spotify Premium.

Visitor

Plan Premium Country South Africa Device Macbook Air 2020 Operating System macOS 15   My Question or Issue My miniplayer/PiP keeps saying it's a premium feature when i want to make it ...

Amay

Spotify Star

150 Views

1 replies

0 likes

  • 150 Views
  • 1 replies
  • 0 likes

Superuser Contribution Not loading more than 620 songs

I use a Mac. I have a free account. I have 620 songs but it won’t let me load any more. Is this the limit for a free account?

Visitor

I use a Mac.  I have a free account.  I have 620 songs but it won’t let me load any more.  Is this the limit for a free account?  

MihailY

Moderator

414 Views

1 replies

0 likes

  • 414 Views
  • 1 replies
  • 0 likes

Plays he same wrong ong no matter what song I play

PlanPremiumCountryUSADeviceiMac 2025Operating SystemSequoia (15.6.1)My Question or IssueWhen I try to pay a song, no matter what the song or by whom, it plays for a couple seconds and then begins playing "Fortnight" by Taylor Swift. Even if I play "F...

Newbie

Plan Premium Country USA Device iMac 2025 Operating System Sequoia (15.6.1) My Question or Issue When I try to pay a song, no matter what the song or by whom, it plays for a couple seconds a...

Billy-J

Spotify Star

451 Views

1 replies

0 likes

  • 451 Views
  • 1 replies
  • 0 likes

Superuser Contribution I cannot open my desktop app and the web player is not working

PlanPremium (student)CountryEgyptDeviceMacBook pro 2021Operating SystemmacOS 15 My Question or IssueMy spotify desktop app is always gray (nothing else appears). I tried to delete and reinstall numerous times but nothing changes. I tried troubleshoot...

Visitor

Plan Premium (student) Country Egypt Device MacBook pro 2021 Operating System macOS 15   My Question or Issue My spotify desktop app is always gray (nothing else appears). I tried to d...

Novy

Moderator

879 Views

1 replies

0 likes

  • 879 Views
  • 1 replies
  • 0 likes

Cannot get my premium library

I have premium plan until March 2026 but cannot open my library on my mac

Visitor

I have premium plan until March 2026 but cannot open my library on my mac

Amay

Spotify Star

973 Views

1 replies

0 likes

  • 973 Views
  • 1 replies
  • 0 likes

find Spotify correct version to MACOS 11.7.10

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Billy-J

Spotify Star

1657 Views

1 replies

0 likes

  • 1657 Views
  • 1 replies
  • 0 likes

How to fix the cache on drive C issue

Lots of people have complained that the cache defaults to the C drive, which may be a small SSD. The app provides an option to set it somewhere else, but apparently it only applies to downloaded music, not the main playing cache, which still goes bac...

Casual Listener

Lots of people have complained that the cache defaults to the C drive, which may be a small SSD. The app provides an option to set it somewhere else, but apparently it only applies to downloaded musi...

1138 Views

0 replies

0 likes

  • 1138 Views
  • 0 replies
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Cannot open or update Spotify Mac App

PlanPremiumDeviceMacbook Pro Retina Early 2015Operating SystemMacOS 11.7.10 Desktop App Version1.2.71.421 Hi All, According to today, Sept 26th, 2025 - the desktop app supports only MacOS 12 and up. I use 11.7.10. Alongside this - all of a sudden I'm...

Newbie

Plan Premium Device Macbook Pro Retina Early 2015 Operating System MacOS 11.7.10  Desktop App Version 1.2.71.421   Hi All,   According to today, Sept 26th, 2025 - the d...

silvyana

Regular

1528 Views

3 replies

0 likes

Desktop
desktop app
macOS
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  • 3 replies
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Superuser Contribution where is the snooze feature

PlanPremiumCountryUSADeviceMacbook Pro M1 ProOperating SystemMacOS 14.7.8 My Question or IssueWhere is the snooze button for songs that I don't want to have suggested for the next 30 days? You said it was available to premium users. https://newsroom....

Regular

Plan Premium Country USA Device Macbook Pro M1 Pro Operating System MacOS 14.7.8   My Question or Issue Where is the snooze button for songs that I don't want to have suggested fo...

circusenvy

Regular

1430 Views

4 replies

0 likes

  • 1430 Views
  • 4 replies
  • 0 likes

Superuser Contribution Unable to Add Shuffle Suggestions to Playlist with Mix Active

PlanPremiumCountryUnited StatesDevice2022 Mac Studio (Apple M1 Max)Operating SystemmacOS Tahoe 26.0Spotify VersionSpotify for macOS (Apple Silicon)1.2.72.438.g8c88c31c My Question or IssueI have a playlist playing on Smart Shuffle with Mix active and...

Regular

Plan Premium Country United States Device 2022 Mac Studio (Apple M1 Max) Operating System macOS Tahoe 26.0 Spotify Version Spotify for macOS (Apple Silicon) 1.2.72.438.g8c88c31c   My...

spidercam

Regular

1785 Views

6 replies

0 likes

  • 1785 Views
  • 6 replies
  • 0 likes

Solved!!Superuser Contribution No normal shuffle

PlanPremiumCountryGermanyDeviceMacbook Pro 2023Operating System15.6.1 My Question or IssueThe shuffle has a bug. You cannot turn on normal shuffle. Either shuffle is off or it is the shuffle that puts in random songs into the playlist.

Casual Listener

Plan Premium Country Germany Device Macbook Pro 2023 Operating System 15.6.1   My Question or Issue The shuffle has a bug. You cannot turn on normal shuffle. Either shuffle is off or i...

Virty

Casual Listener

1920 Views

2 replies

0 likes

bug
shuffle
  • 1920 Views
  • 2 replies
  • 0 likes

Superuser Contribution Mix feature not working for large playlists

PlanPremiumCountryTurkeyDevice(Macbook Air M2 2022)Operating System(macOS Sonoma 14.3)My Question or IssueFirst of all, I really loved the mix feature. When I listen on my Macbook, I cannot use this feature on the larger playlist but I can use it for...

Casual Listener

Plan Premium Country Turkey Device (Macbook Air M2 2022) Operating System (macOS Sonoma 14.3) My Question or Issue First of all, I really loved the mix feature. When I listen on my Macbook, ...

Yordan

Moderator

1837 Views

1 replies

0 likes

mix
  • 1837 Views
  • 1 replies
  • 0 likes

Superuser Contribution MacOS Tahoe (v26) compatibility issues

PlanPremiumCountryUnited StatesDeviceMacbook Pro late 2020 (Intel chip)Operating SystemMacOS Tahoe 26.0 My Question or IssueAfter upgrading MacOS, certain Spotify app features are missing. So far I have noticed that the controls which used to be enab...

Regular

Plan Premium Country United States Device Macbook Pro late 2020 (Intel chip) Operating System MacOS Tahoe 26.0   My Question or Issue After upgrading MacOS, certain Spotify app feature...

Lynn11

Visitor

2351 Views

4 replies

1 likes

  • 2351 Views
  • 4 replies
  • 1 likes

Superuser Contribution Friend Activity Not Updating Consistently

PlanPremiumCountryUnited StatesDeviceMacBook Air (2019) My Question or IssueThe friend activity tab sometimes stops updating (usually if I leave the desktop app open but unused for a while), and I have to close and reopen the app for it to update.

Newbie

Plan Premium Country United States Device MacBook Air (2019)   My Question or Issue The friend activity tab sometimes stops updating (usually if I leave the desktop app open but unused f...

MihailY

Moderator

1666 Views

1 replies

0 likes

  • 1666 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't play music videos on macbook pro

PlanPremiumCountryUnited KingdomDeviceBrand new Macbook ProOperating SystemmacOS Sequoia My Question or IssueAs the subject states, I can't watch music videos on my desktop app - yesterday it was just freezing and taking me out of my current playlist...

Visitor

Plan Premium Country United Kingdom Device Brand new Macbook Pro Operating System macOS Sequoia   My Question or Issue As the subject states, I can't watch music videos on my desktop a...

Vasil

Moderator

1866 Views

4 replies

0 likes

  • 1866 Views
  • 4 replies
  • 0 likes

Is there no Mac Desktop Client Anymore?

I'm on an M4 Mac Studio running the current MacOS, but I can not seem to find a desktop client to download in either the Mac App Store or on the Spotify website. I used to run the desktop client on my older Intel iMac. Has Spotify just dropped suppor...

Newbie

I'm on an M4 Mac Studio running the current MacOS, but I can not seem to find a desktop client to download in either the Mac App Store or on the Spotify website.   I used to run the desktop cl...

Bittencourt

Spotify Star

2162 Views

1 replies

0 likes

  • 2162 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify icon (on Mac)

The Spotify logo on the daskbar turned into black-green in a update. Can you change it back (i.e. green)? It looks quite bad.

Casual Listener

The Spotify logo on the daskbar turned into black-green in a update. Can you change it back (i.e. green)? It looks quite bad.

chuttenh

Newbie

6082 Views

12 replies

8 likes

  • 6082 Views
  • 12 replies
  • 8 likes