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Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

  • Casual Listener
  • dtulman14
  • Casual Listener
  • 27229 Views
  • 15 replies
  • 1 likes
  • Error
    music stops
  • 27229 Views
  • 15 replies
  • 1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

  • Community Manager
  • Community Manager
  • 158459 Views
  • 0 replies
  • 34 likes
  • Mac
  • 158459 Views
  • 0 replies
  • 34 likes

Solved!!Superuser Contribution Black screen on macOS Monterrey Spotify app

My Question or IssueHello,for months already, I cannot use properly the Spotify app on my Mac. The workaround is to delete the profile file before launching Spotify app. Can anyone work on this issue please? music quality is really bad on the web pla...

  • Casual Listener
  • My Question or Issue Hello, for months already, I cannot use properly the Spotify app on my Mac. The workaround is to delete the profile file before launching Spotify app.  Can anyone work on...
  • daniel-jack
  • Casual Listener
  • 53 Views
  • 4 replies
  • 0 likes
  • apple
    Desktop
    Mac
    macOS
    monterrey
  • 53 Views
  • 4 replies
  • 0 likes

Superuser Contribution Cannot add songs to collaborative playlist that I AM following

PlanPremiumCountryUKDeviceMacbook Pro late 2018 & Web (Google Chrome)Operating SystemmacOS 10.15.5 My Question or IssueMy friend has a collaborative playlist that I have liked & followed but I am not given the option to add a song to that playlist. I...

  • Visitor
  • Plan Premium Country UK Device Macbook Pro late 2018 & Web (Google Chrome) Operating System macOS 10.15.5   My Question or Issue My friend has a collaborative playlist that I have ...
  • jennesseerosenberg
  • Visitor
  • 20295 Views
  • 31 replies
  • 2 likes
  • 20295 Views
  • 31 replies
  • 2 likes

Solved!!Superuser Contribution 100% CPU macOS — Latest spotify version

Plan — PremiumCountry — New ZealandDevice — MacBook Pro (16-inch, 2019)Operating System — macOS 10.x.x, and 11.1Spotify Version — 1.1.51.382.g8e3b11ed My Question or IssueAfter Spotify has been open for a couple of minutes, reliably every time, CPU u...

  • Music Fan
  • Plan — Premium Country — New Zealand Device —  MacBook Pro (16-inch, 2019) Operating System — macOS 10.x.x, and 11.1 Spotify Version — 1.1.51.382.g8e3b11ed   My Questi...
  • odama626
  • Casual Listener
  • 886 Views
  • 12 replies
  • 0 likes
  • 886 Views
  • 12 replies
  • 0 likes

Macbook M1 Max - Black Screen / Unable to quit / Something Went Wrong Error

Hi,I have had major troubles with the Spotify Desktop app on the premium plan since I bought my MacBook Pro (16-inch, 2021) Apple M1 Max Memory 64 GB Every time I start Spotify I am greeted with a black screen that takes somewhere from 30 seconds to ...

  • Casual Listener
  • Hi, I have had major troubles with the Spotify Desktop app on the premium plan since I bought my MacBook Pro (16-inch, 2021) Apple M1 Max Memory 64 GB   Every time I start Spotify I am greete...
  • peodepitte
  • Casual Listener
  • 81 Views
  • 1 replies
  • 1 likes
  • 81 Views
  • 1 replies
  • 1 likes

Superuser Contribution Sptify instalado en IMac, pantalla en negro

He reinstalado Spotify varias veces, pero pantalla sigue en negro, pero puedo reproducir musica con el menu Reproduccion de Spotify de borde superior.Pero pantalla no muestra ninguna informacion.

  • Visitor
  • He reinstalado Spotify varias veces, pero pantalla sigue en negro, pero puedo reproducir musica con el menu Reproduccion de Spotify de borde superior. Pero pantalla no muestra ninguna informacion.
  • Eni
  • Moderator
  • 96 Views
  • 4 replies
  • 0 likes
  • 96 Views
  • 4 replies
  • 0 likes

Solved!! Can't solve "Error code: Accesspoint: 31"

PlanPremiumCountryBrazilDeviceMacbook Pro 2017Operating SystemmacOS Big Sur My Question or IssueSpotify was working beautifully yesterday. Basically, I didn't do anything to cause any issue, not even shutting down the laptop. But I woke up today and ...

  • Casual Listener
  • Plan Premium Country Brazil Device Macbook Pro 2017 Operating System macOS Big Sur   My Question or Issue Spotify was working beautifully yesterday. Basically, I didn't do anything to ...
  • 12137738762
  • Newbie
  • 2191 Views
  • 3 replies
  • 0 likes
  • 2191 Views
  • 3 replies
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Superuser Contribution Lyrics not working

Lyrics don't seem to be working on Spotify web? I think it started a few weeks ago, it works fine on the desktop and mobile app - can't seem to find how to troubleshoot the issue. Also tried it on 2 different browsers (chrome & firefox) - strange.

  • Visitor
  • Lyrics don't seem to be working on Spotify web? I think it started a few weeks ago, it works fine on the desktop and mobile app - can't seem to find how to troubleshoot the issue. Also tried it on 2 ...
  • PiterDX
  • Newbie
  • 128 Views
  • 3 replies
  • 2 likes
  • 128 Views
  • 3 replies
  • 2 likes

This content is not available

My Question or IssueHello! I'm trying to play music from old playlists I have from several years back. All the songs on the playlists are grayed out. Whenever I try to play them I get a blue message saying "This content is not available." Please help...

  • Newbie
  • My Question or Issue Hello! I'm trying to play music from old playlists I have from several years back. All the songs on the playlists are grayed out. Whenever I try to play them I get a blue messag...
  • 46 Views
  • 0 replies
  • 0 likes
  • 46 Views
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Solved!!Superuser Contribution Podcasts not playing on Phone or Desktop!

Cannot play Podcasts on any of my device apps. Only on Web version in Windows. I have premium - just updated app on Macbook Air and Iphone X and DOES NOT WORK AT ALL on either of these. When pressing play button nothing happens! Issues happened befor...

  • Casual Listener
  • Cannot play Podcasts on any of my device apps.  Only on Web version in Windows.     I have premium - just updated app on Macbook Air and Iphone X and DOES NOT WORK AT ALL on eit...
  • TheIronist
  • Newbie
  • 13229 Views
  • 29 replies
  • 4 likes
  • 13229 Views
  • 29 replies
  • 4 likes

Solved!!Superuser Contribution Lyrics not showing on Mac

PlanPremiumCountryTurkeyDeviceMacbook Pro 2021Operating SystemmacOS Big Sur 11.1 My Question or Issue Until recently I was using the lyrics feature without any problem both on my mobile device and desktop app. However, for the last 3-4 days the micro...

  • Casual Listener
  • Plan Premium Country Turkey Device Macbook Pro 2021 Operating System macOS Big Sur 11.1   My Question or Issue   Until recently I was using the lyrics feature without any problem...
  • Mallak2
  • Visitor
  • 3723 Views
  • 7 replies
  • 2 likes
  • 3723 Views
  • 7 replies
  • 2 likes

Superuser Contribution Crackling/Clipping Noise on Macbook

Crackling/popping/clipping/stuttering issue that I've seen in different forums. Can't find a fix for the mac. Just started noticing it today. Please help! Macbook running macOS Catalina v10.15.6 Retina, 12 inch, 2017.

  • Visitor
  • Crackling/popping/clipping/stuttering issue that I've seen in different forums. Can't find a fix for the mac. Just started noticing it today.    Please help!   Macbook running macO...
  • adamluzsi
  • Newbie
  • 11756 Views
  • 70 replies
  • 15 likes
  • 11756 Views
  • 70 replies
  • 15 likes

Superuser Contribution Stuttering/ skipping / choppy playback on M1 Mac Pro

I'm using Premium on an M1 Mac Pro. On both the desktop app installed via Homebrew and the web app running in Incognito mode in Chrome I'm getting choppy playback. The music is sometimes nigh-unlistenable. I've tried disabling hardware acceleration i...

  • Newbie
  • I'm using Premium on an M1 Mac Pro. On both the desktop app installed via Homebrew and the web app running in Incognito mode in Chrome I'm getting choppy playback. The music is sometimes nigh-unliste...
  • OscarDC
  • Moderator
  • 58 Views
  • 1 replies
  • 0 likes
  • 58 Views
  • 1 replies
  • 0 likes

Superuser Contribution Queue button disappeared, and then all songs grayed out after reinstall.

Hi- I opened Spotify this morning and the option to queue doesn't exist anymore. I first tried restarting the program multiple times, logging in/out, but nothing worked. This is what one of my playlist pages looked like:    Then, I tried uninstalling...

Screen_Shot_2022-01-17_at_12.12.54_PM.png Screen_Shot_2022-01-17_at_12.18.02_PM.png Screen Shot 2022-01-17 at 12.27.09 PM.png
  • Casual Listener
  • Hi- I opened Spotify this morning and the option to queue doesn't exist anymore. I first tried restarting the program multiple times, logging in/out, but nothing worked.   This is what one of ...
  • HannaSis
  • Visitor
  • 713 Views
  • 4 replies
  • 0 likes
  • Grayed out
    mac os
    MacBook Desktop
    Queue Button
    Queue Problems
  • 713 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution Firewall Blocking Spotify Error Code auth:16

PlanFree/PremiumCountryUnited StatesDeviceMacBook Pro, Mid 2012Operating SystemmacOS Mojave My Question or IssueAs I've seen many people posting about here, I too seem to have fallen to the "firewall may be blocking Spotify" problem that many others ...

  • Regular
  • Plan Free/Premium Country United States Device MacBook Pro, Mid 2012 Operating System macOS Mojave   My Question or Issue As I've seen many people posting about here, I too seem to hav...
  • AlejaR
  • Moderator
  • 48771 Views
  • 34 replies
  • 0 likes
  • 48771 Views
  • 34 replies
  • 0 likes

Solved!!Superuser Contribution Queue only showing 50 songs

Plan: PremiumCountry: USA Device: Macbook Pro 2018Operating System: macOS 10.15.7, CatalinaSpotify Desktop version: 1.1.55.498.gf9a83c60-a After the desktop app updated, the queue now only shows 50 tracks (playing + 49), even though more tracks are i...

  • Music Fan
  •   Plan: Premium Country: USA   Device: Macbook Pro 2018 Operating System: macOS 10.15.7, Catalina Spotify Desktop version: 1.1.55.498.gf9a83c60-a   After the desktop ...
  • AlejaR
  • Moderator
  • 2979 Views
  • 14 replies
  • 3 likes
  • 2979 Views
  • 14 replies
  • 3 likes

Superuser Contribution On MAC OS, after update, desktop Accesspoint: 31 - Spotify can not detect internet connection

PlanPremium Family Country Brazil DeviceMacbook Pro Intel 2020Operating SystemMac os Monterey 12.5 My Question or IssueVERY frustrating. After Mac OS update, I could not play any songs on my mac os app. On the browser or Iphone it was ok. Tried to fi...

  • Casual Listener
  •   Plan Premium Family  Country Brazil    Device Macbook Pro Intel 2020 Operating System Mac os Monterey 12.5   My Question or Issue VERY frustrating. After Mac O...
  • Dian
  • Moderator
  • 49 Views
  • 1 replies
  • 0 likes
  • 49 Views
  • 1 replies
  • 0 likes

Superuser Contribution autoplays even when autoplay is turned off

Plan: PremiumUSA DevicemacOperating Systemmonterey 12.0.1 i have the autoplay option toggled to off and never had a problem but i updated to spotify 1.1.72.439.gc253025e today and now it's autoplaying after the album ends. i've tried quitting spotify...

  • Regular
  • Plan: Premium USA   Device mac Operating System monterey 12.0.1   i have the autoplay option toggled to off and never had a problem but i updated to spotify 1.1.72.43...
  • Dian
  • Moderator
  • 376 Views
  • 12 replies
  • 1 likes
  • 376 Views
  • 12 replies
  • 1 likes

Superuser Contribution Music won't play after resuming from sleep mode

PlanPremiumCountryUnited States of AmericaDeviceMacBook Air (2020, M1)Operating SystemmacOS Big Sur 11.4My IssueClosing the MacBook Air's lid and putting it into sleep mode (while music is playing on Spotify) results in music pausing. This behavior i...

  • Newbie
  • Plan Premium Country United States of America Device MacBook Air (2020, M1) Operating System macOS Big Sur 11.4 My Issue Closing the MacBook Air's lid and putting it into sleep mode (while m...
  • Elena
  • Moderator
  • 1373 Views
  • 16 replies
  • 3 likes
  • 1373 Views
  • 16 replies
  • 3 likes

Superuser Contribution Error code: auth:16

PlanFree/PremiumCountry Device(Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueIve recently just purchased a MacBook. When I tried to sign into the Spotify application, I'm met with the auth:16 error ...

  • Newbie
  • Plan Free/Premium Country   Device (Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Ive recently just purchased a MacBo...
  • Elena
  • Moderator
  • 53 Views
  • 1 replies
  • 0 likes
  • 53 Views
  • 1 replies
  • 0 likes

Superuser Contribution MINI PLAYER FOR IOS

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWhat happened to the mini player. It's not showing up on my desktop app and its not showing u...

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue What ha...
  • Eni
  • Moderator
  • 907 Views
  • 3 replies
  • 1 likes
  • 907 Views
  • 3 replies
  • 1 likes

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