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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
I have a premium Family plan. The person listed as "manager" is my former daughter-in-law who cheated on my son and moved out of the house. How can I delete her as manager? I pay the bill but am not the manager
Loving the new free audiobook feature with premium but the rest of my family on my family premium plan would love access to this too. Would love an update where all family premium members have access to this function
PlanPremium Family Philippines DeviceMacbook Air M1 Operating SystemVentura OS My Question or IssueFor some odd reason, my automatic payment didn't go through and my Family Subscription was cancelled. I renewed and now I had to input an address to ad...
Plan/Premium FamilyCountryFrance My Question or IssueMy daughter turned 13. I sent her a link to join our Family account. Turned out that when filling the form it said she had not the required age to get a Spotify account… The required age is suppose...
Hello.We just updated one account to Family Plan and that account is now owner. So now we have one owner and some member accounts. How do we change the owner status to another account?
Hi every oneOur Family plan has been discontinued due to expired bank card.I am prompted to update my payment method.But it says my plan is "premium personnal"Is it possible to have my family back at once ?Or do I have to start a make a new family pl...
PlanFamily PremiumCountryGermanyDeviceDiverseOperating SystemAndroid My Question or IssueThere is a lot of content that is shown in Spotify for Kids, but if we click on it, there's only an error message: "Hoppla, dies ist gerade nicht verfügbar." (so...
Hi everyoneI want to leave a Family Premium account. The account is not mine. What will happen with the account and the other familiy members, will the account still exists, or will the abo will be quitted?
PlanPremium Family Device(iPad) Operating System(iOS latest) My Question or IssueHi, when i browse my app under my account, I can see audiobooks which are able to be played. However when I use my kids premium family login under their iPad, same audio...
Plan Family Premium Country Peru ------------------ Dear Spotify, I am writing because my Family account was just cancelled after being a loyal customer for over 10 years. Recently, I changed my credit card and hadn't updated it on your platform. The...
PlanFamily PremiumCountryUSDeviceiOS and WebOperating SystemiOS 18 My Question or IssueWe currently have a Family Premium plan and a 14 year old. I turned the explicit filter on that account so they can't play explicit songs. For some reason it seems...
PlanPremium FamilyCountryUSADeviceiPhone Operating System My Question or IssueI am the Plan Manager for my Premium Family account, but the only person who uses Spotify is my daughter, who is a student. How can I make her the Plan Manager on a Student...
PlanPremiumCountryUSDeviceChrome, Firefox, SafariOperating SystemWindows 10, iOS17 My Question or IssueI am trying to enable explicit content on a member, but when I select the option to manage members, nothing is clickable. It's just a static list o...
PlanPremium FamilyMy Question or IssueJoined a Spotify premium family a couple weeks ago and I got an email today saying: “Good music is made to be shared with friends. So if they've never tried Premium before, give them 2 free months on us.” The ema...
I have monthly premium for family plan, how do I pass to the annual plan?
Our family has a Premium Family account. I am wanting to purchase audio books which my children have to read for school this year and want to know that if I purchase the books under the Plan Managers Account can we share the books with the kids accou...
Invited my daughter to create an account under my Premium Family Plan and it was fine for a few weeks but it recently started logging her out randomly and now cant sign back in. Says wrong username/password combo. When trying to reset password it say...
Plan: family premiumCountry: SwitzerlandOperating System: Android My Question or IssueI am having a premium family subscription and have invited a few family members. If they want to join, they fail because the address is not the same. I cannot see m...
After receiving invite link, I tried to enter the registered address, but even the building name can't be found. Tried to use incognito and even registered on the exact location but still can't find.
I have a Premium individual account and my monthly fee just got charged yesterday. I want to join my brother's Family plan. What happens if I accept the invite now - do I lose the money I just paid and end up paying for both for the month? If so, is ...