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Please see below the current ongoing issues which are under investigation.

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Ongoing Issues

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Forum Posts

Manage your Family plan section empty/blank

We are receiving reports from users mentioning that they're unable to manage Family plans and change members through the website since the page is not loading correctly.

Moderator

Moderator

We are receiving reports from users mentioning that they're unable to manage Family plans and change members through the website since the page is not loading correctly.

amarilisalexandre

Newbie

821 Views

12 comments

28 likes

Premium family
Under investigation
  • 821 Views
  • 12 comments
  • 28 votes

Spotify charts not updating

We're currently experiencing a technical issue that is impacting how some of our chart data is displayed.

Moderator

Moderator

We're currently experiencing a technical issue that is impacting how some of our chart data is displayed.

ATRShadow

Newbie

2980 Views

22 comments

24 likes

Other
Under investigation
  • 2980 Views
  • 22 comments
  • 24 votes

Users on Android devices can't play content in Offline mode

We've received reports from Android users mentioning issues with Offline mode. When the device is set in Airplane mode or internet access is disabled, the app gets stuck on a black screen until a “You’re currently offline” error is displayed.

Moderator

Moderator

We've received reports from Android users mentioning issues with Offline mode. When the device is set in Airplane mode or internet access is disabled, the app gets stuck on a black screen until a&nbs...

Deniil

Newbie

11990 Views

57 comments

122 likes

Android
Under investigation
  • 11990 Views
  • 57 comments
  • 122 votes