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Ongoing Issues

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Forum Posts

Equalizer not working on iOS

We’re seeing reports from users on iPhone devices indicating that the equalizer isn't working as expected. Users may notice no audible difference when adjusting the Equalizer settings on mobile, while it may work normally on other devices or accounts...

Moderator

Moderator

We’re seeing reports from users on iPhone devices indicating that the equalizer isn't working as expected. Users may notice no audible difference when adjusting the Equalizer settings on mobile, ...

M3rgeOniPhone

Newbie

1867 Views

33 comments

19 likes

iOS
Under investigation
  • 1867 Views
  • 33 comments
  • 19 votes

Slow loading and performance issues

We've received reports about increased load times when performing actions like opening a playlist/menu or playing content. This affects primarily (but may not be limited to) mobile devices running Android and iOS.

Moderator

Moderator

We've received reports about increased load times when performing actions like opening a playlist/menu or playing content. This affects primarily (but may not be limited to) mobile devices running An...

JaywalkerHB

Music Fan

30649 Views

108 comments

333 likes

Android
iOS
Mobile
Other
Under investigation
  • 30649 Views
  • 108 comments
  • 333 votes

Blank Now Playing view on iPad

We’ve received reports from iPad users where the Now Playing view is completely black and doesn’t show anything when switching from another app to Spotify.

Moderator

Moderator

We’ve received reports from iPad users where the Now Playing view is completely black and doesn’t show anything when switching from another app to Spotify.

yawnaroo

Newbie

991 Views

79 comments

3 likes

iOS
Under investigation
  • 991 Views
  • 79 comments
  • 3 votes

Explicit songs greyed out in the PlayStation Quick Menu

We're getting reports that explicit songs are greyed out and unplayable in the PS Quick Menu. Users are able to play the tracks from the Spotify app without any issues.

Moderator

Moderator

We're getting reports that explicit songs are greyed out and unplayable in the PS Quick Menu. Users are able to play the tracks from the Spotify app without any issues.

Maria

Moderator

1144 Views

9 comments

1 likes

Other
Your Library
Under investigation
  • 1144 Views
  • 9 comments
  • 1 votes

Your Episodes, Remove finished episodes after playing doesn't work

Hey folks, We've been getting reports that the setting to remove finished episodes from the Your Episodes list no longer works for podcasts that have been downloaded either manually or via auto-download. Streamed episodes are still removed from Your ...

Moderator

Moderator

Hey folks,   We've been getting reports that the setting to remove finished episodes from the Your Episodes list no longer works for podcasts that have been downloaded either manually or v...

patthedog

Gig Goer

23107 Views

87 comments

66 likes

Your Library
Under investigation
  • 23107 Views
  • 87 comments
  • 66 votes

Transitions don't play correctly

Hey folks, We've been getting reports that the transitions between songs are not being timed correctly the first time you start a playlist. When restarted, the transitions work as expected. This is being looked into & we'll keep you posted.

Moderator

Moderator

Hey folks,   We've been getting reports that the transitions between songs are not being timed correctly the first time you start a playlist. When restarted, the transitions work as expected...

RumbleMonk

Casual Listener

27587 Views

69 comments

48 likes

Other
Under investigation
  • 27587 Views
  • 69 comments
  • 48 votes