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Happy Values Week! Today we celebrate *Team Work* in the Spotify Stars Program!

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Ongoing Issues

Please see below the current ongoing issues which are under investigation.

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Ongoing Issues

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Forum Posts

Smart Shuffle keeps turning itself on

Hey folks! Some of you have reported that Smart Shuffle is automatically turning itself on again after being switched off. This is now being looked into. Note: The Smart Shuffle feature works on a playlist-by-playlist basis. If you turn it off on one...

  • Moderator
  • Moderator
  • Hey folks!   Some of you have reported that Smart Shuffle is automatically turning itself on again after being switched off. This is now being looked into. Note: The Smart Shuffle f...
  • livvhawke
  • Visitor
  • 27083 Views
  • 151 comments
  • 417 likes
  • Other
  • Under investigation
  • 27083 Views
  • 151 comments
  • 417 votes

Podcast "Recently Updated" list not updating

Hey folks, We've received some reports that the podcast "Recently Updated" list is not updating. This is being investigated.

  • Moderator
  • Moderator
  • Hey folks,    We've received some reports that the podcast "Recently Updated" list is not updating.    This is being investigated. 
  • Jwesley0123
  • Newbie
  • 9455 Views
  • 67 comments
  • 86 likes
  • Other
  • Under investigation
  • 9455 Views
  • 67 comments
  • 86 votes

Playback issues: Songs going silent on Android app

We've received reports from Android users that the progress bar of a song keeps moving but there's no sound coming out. When the app is restarted, the progress bar goes back to the point where the song went silent. Some users noticed that the issue d...

  • Moderator
  • Moderator
  • We've received reports from Android users that the progress bar of a song keeps moving but there's no sound coming out. When the app is restarted, the progress bar goes back to the point where t...
  • Marion15
  • Gig Goer
  • 78154 Views
  • 375 comments
  • 710 likes
  • Android
  • Under investigation
  • 78154 Views
  • 375 comments
  • 710 votes

Album Covers Don't Show on iOS Lock Screen Player

We've been getting reports that album covers don't appear correctly on the iOS lockscreen. This is being investigated.

  • Moderator
  • Moderator
  • We've been getting reports that album covers don't appear correctly on the iOS lockscreen. This is being investigated. 
  • Sernji
  • Visitor
  • 12656 Views
  • 245 comments
  • 39 likes
  • iOS
  • Under investigation
  • 12656 Views
  • 245 comments
  • 39 votes

Spotify keeps playing hidden songs

Since there is no option to delete a song from an album, I hide them and actually I missed that feature from apple music. So there is a lot of hidden songs in my album catalogue and now they just suddenly start to play. Updates and new device didn’t ...

  • Casual Listener
  • Since there is no option to delete a song from an album, I hide them and actually I missed that feature from apple music. So there is a lot of hidden songs in my album catalogue and now they just sud...
  • JacobKBU
  • Newbie
  • 38806 Views
  • 183 comments
  • 339 likes
  • Your Library
  • Under investigation
  • 38806 Views
  • 183 comments
  • 339 votes