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Ongoing Issues

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Forum Posts

Recently played artists section not updating

We've been seeing reports from users that the recently played artists on their profile are not updating, while recently played in listening history is working as expected.

  • Moderator
  • Moderator
  • We've been seeing reports from users that the recently played artists on their profile are not updating, while recently played in listening history is working as expected.
  • mrees007
  • Newbie
  • 22572 Views
  • 271 comments
  • 158 likes
  • Accounts
    Other
  • Under investigation
  • 22572 Views
  • 271 comments
  • 158 votes

Smart Shuffle keeps turning itself on

Hey folks! Some of you have reported that Smart Shuffle is automatically turning itself on again after being switched off. This is now being looked into. Note: The smart shuffle feature works on a playlist-by-playlist basis. If you turn it off on one...

  • Moderator
  • Moderator
  • Hey folks!   Some of you have reported that Smart Shuffle is automatically turning itself on again after being switched off. This is now being looked into. Note: The smart shuffle f...
  • DDRight
  • Newbie
  • 8251 Views
  • 73 comments
  • 183 likes
  • Other
  • Under investigation
  • 8251 Views
  • 73 comments
  • 183 votes

Playback issues: Songs going silent on Android app

We've received reports from Android users that the progress bar of a song keeps moving but there's no sound coming out. When the app is restarted, the progress bar goes back to the point where the song went silent. Some users noticed that the issue d...

  • Moderator
  • Moderator
  • We've received reports from Android users that the progress bar of a song keeps moving but there's no sound coming out. When the app is restarted, the progress bar goes back to the point where t...
  • breezeblues
  • Newbie
  • 42203 Views
  • 266 comments
  • 446 likes
  • Android
  • Under investigation
  • 42203 Views
  • 266 comments
  • 446 votes

Shuffle Play button has disappeared

Users are reporting that the Shuffle Play button has disappeared. This seems to be happening on iPhones only. The Shuffle button is missing both from playlists and in the Now Playing view next to the Play-button.

  • Moderator
  • Moderator
  • Users are reporting that the Shuffle Play button has disappeared. This seems to be happening on iPhones only. The Shuffle button is missing both from playlists and in the Now Playing view next to the...
  • Not applicable
  • 30056 Views
  • 78 comments
  • 304 likes
  • iOS
  • Under investigation
  • 30056 Views
  • 78 comments
  • 304 votes

Now Playing bar is hiding the latest row of an artist's discography

We've received reports that the Now Playing bar is hiding the very bottom release in an artist's discography. When users scroll down the discography, they can't see the last entry as it's covered by the Now Playing bar.

  • Moderator
  • Moderator
  • We've received reports that the Now Playing bar is hiding the very bottom release in an artist's discography. When users scroll down the discography, they can't see the last entry as it's covered by ...
  • Cowboy24
  • Newbie
  • 1654 Views
  • 12 comments
  • 9 likes
  • Android
  • Under investigation
  • 1654 Views
  • 12 comments
  • 9 votes

Spotify app is skipping after a few seconds on Samsung TVs

We've received reports that the Spotify app is skipping after a few seconds, with multiple mentions of Samsung TVs. The reports note that tracks are playing without audio on the Samsung TV devices, and trouble-shooting has already been tried.

  • Moderator
  • Moderator
  • We've received reports that the Spotify app is skipping after a few seconds, with multiple mentions of Samsung TVs.  The reports note that tracks are playing without audio on the Samsung TV devi...
  • Papafrita_55
  • Visitor
  • 17284 Views
  • 60 comments
  • 146 likes
  • Other
  • Under investigation
  • 17284 Views
  • 60 comments
  • 146 votes