Help Wizard

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FAQs

Please see below the most popular frequently asked questions.

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Ongoing Issues

Please see below the current ongoing issues which are under investigation.

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Spotify Stars Program

The Spotify Stars Program aims to unite the most engaged and passionate Community users, bringing us closer to Spotify.

The program is run by the Community team. Our role as Stars is to represent the Community, and share our passion for Spotify. You might spot us providing support through the Help and Idea boards, in the Chat area driving discussions, or keeping up with general Community maintenance.

Become a Star

To be a Spotify Star, you might be someone who enjoys helping other users, has posts in the Spotify Community, and can spend a few minutes a week being active in the program. All Spotify Stars must be 18 years of age or older to join.

Apply today

Some of the perks of being in the program include:

  • Special Community permissions and access
  • Product research, feedback, and early testing opportunities
  • Calls with Spotify teams
  • Star only events
  • Chance to get branded swag
  • Tweeting from AskSpotifyStars

Our Values

  • Respect icon

    Respect

    We act with respect. Towards all Community users, each other, the program, and the company.

  • Inclusion icon

    Inclusion

    We believe in celebrating each person's unique talents, interests, and backgrounds.

  • Support icon

    Support

    We're happy to help. We support our fellow Community users, and each other.

  • Teamwork icon

    Teamwork

    We belong to a team. We pride ourselves in being part of something greater, together.

  • Fun icon

    Fun

    We're not employees. We do this because it's fun, and we love it!

  • Responsibility icon

    Responsibility

    Our words and actions represent Spotify and the Spotify Stars Program, we want to set the best example.

Meet the Stars

Backstage Intro: Meet Leticia

Spotify Star Special: Backstage Intro!   This month, we're happy to introduce you to Leticia aka @ribezaz (whom you might have seen around the Community helping out users).  &n...

Posted: 17.06.24

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Backstage Intro - Meet Susana!

...very special project this month, namely the Backstage Intro blog in honor of.. well.. YOU! 😎🎉🎉   I heard you wanted in on the fun so, in case you'd still like to have a Backstage I...

Posted: 26.04.24

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Backstage Intro - Meet Tanya

Our Community Stars can be featured on Backstage Intros. Head here to find more about the Spotify Star Program.   Hey folks, this month we'd like to introduce to you our newest member of the...

Posted: 03.03.24

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All Stars Program Members

Meet all our Stars

Become a star