Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Content Questions

Start a topic

Forum Posts

New Feature To Try On Desktop: Quick Search Shortcuts

Hey folks, The Spotify team is always working to make the software as simple as possible for everyone to use, and for those of you who like to save a bit of time by using keyboard shortcuts, there's a very convenient trick that you may not have notic...

dinomight_0-1661880282065.jpeg
  • Spotify Star
  • Spotify Star
  • scrollingcat
  • Visitor
  • 67248 Views
  • 48 replies
  • 108 likes
  • 67248 Views
  • 48 replies
  • 108 likes

Audiobooks unavailable for Kenya

PlanPremiumCountryKenyaDeviceSamsung Operating SystemAndroid My Question or IssueI have reccomendations to listen to multiple audiobooks on spotify. However, on searching these title i onle get playlists to the books instead of the actual audioboks

  • Visitor
  • Plan Premium Country Kenya Device Samsung  Operating System Android   My Question or Issue I have reccomendations to listen to multiple audiobooks on spotify. However, on searchin...
  • Billy-J
  • Spotify Star
  • 52 Views
  • 1 replies
  • 0 likes
  • 52 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Free Audiobooks Not Available Even With Premium Account

PlanPremiumCountryUKDeviceMobileMy Question or IssueRecently the free Audiobooks for premium members plan started. I went to try it out as I have a premium account and it states "locked" and mentions how I have to pay for the content. I've asked my f...

  • Visitor
  • ...ocked" and mentions how I have to pay for the content. I've asked my friends and family and everyone else seems to be able to access the free Audiobooks, so I'm just wondering why I'm locked out. &n...
  • srmurphy1978
  • Regular
  • 143595 Views
  • 80 replies
  • 16 likes
  • 143595 Views
  • 80 replies
  • 16 likes

Superuser Contribution PLEASE let us turn off personalized playlists!! I want to listen to new music!!

Is there any way to turn off the MADE FOR YOU feature that appears in every playlist/radio spotify provides now. I used to be able to select and artist I liked and listen to their radio station to find more artists like them, now, half of them are ar...

  • Regular
  • Is there any way to turn off the MADE FOR YOU feature that appears in every playlist/radio spotify provides now. I used to be able to select and artist I liked and listen to their radio station to fi...
  • dizhihong
  • Newbie
  • 7595 Views
  • 13 replies
  • 67 likes
  • 7595 Views
  • 13 replies
  • 67 likes

Superuser Contribution Problem with sporify queue

Hey, i have some problem whit my spotify… i go into my playlist and start playing a song, and when i change i go to ‘’queue’’ why is that, so then evertyme i switch song its in queue?Plan PremiumCountrynorway Device(iPhone 8, Samsung Galaxy 9, Macboo...

  • Visitor
  • Hey, i have some problem whit my spotify… i go into my playlist and start playing a song, and when i change i go to ‘’queue’’ why is that, so then evertyme i switch song its in queue? Plan  Pr...
  • Joan
  • Moderator
  • 65 Views
  • 1 replies
  • 0 likes
  • 65 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why does he Discover Weekly -list not reflect the music I am listening?

I am listening different music than what Spotify is suggesting to me in "Discover Weekly" -list. I have tried to "educate" Spotify to propose me genres that I listen, but that has not happened.

  • Visitor
  • I am listening different music than what Spotify is suggesting to me in "Discover Weekly" -list. I have tried to "educate" Spotify to propose me genres that I listen, but that has not happened.
  • JoJoJoanne
  • Newbie
  • 459 Views
  • 9 replies
  • 1 likes
  • 459 Views
  • 9 replies
  • 1 likes

Superuser Contribution Inability to unblock someone if you've blocked each other mutually

Plan Free and Premium Country USA Device All devices Operating System All operating systems, this is a backend problem My Question or Issue Hi, my partner and I blocked each other mutually (at the exact same time) on Spotify but now we would like to ...

IMG_4160.PNG IMG_6242.PNG
  • Casual Listener
  • ...ther's profiles (content, followers), but it seems like a lazy solution to completely hide the profile card and just not be able to unblock each other still. From a code perspective, it should not be too d...
  • gojosbootyhair
  • Newbie
  • 295 Views
  • 2 replies
  • 1 likes
  • 295 Views
  • 2 replies
  • 1 likes

Problemi ascolto

I brani contenuti negli album non corrispondono all'originale

  • Visitor
  • I brani contenuti negli album non corrispondono all'originale
  • Jose_M
  • Spotify Star
  • 105 Views
  • 1 replies
  • 0 likes
  • 105 Views
  • 1 replies
  • 0 likes

Superuser Contribution Explicit lyrics?

Hi, track https://open.spotify.com/track/7lMwFdaLeJDxiNFd78ScAu has been labeled as explicit, I wish to know why that is/which part of the lyrics are explicit.Ok, thanks.PlanPremiumCountryIrrelevant DeviceiPhone 15 or 16 ProOperating System(iOS 10, A...

  • Casual Listener
  • Hi,  track https://open.spotify.com/track/7lMwFdaLeJDxiNFd78ScAu has been labeled as explicit, I wish to know why that is/which part of the lyrics are explicit. Ok, thanks. Plan Premium...
  • Maria
  • Moderator
  • 128 Views
  • 2 replies
  • 0 likes
  • 128 Views
  • 2 replies
  • 0 likes

Superuser Contribution Mylon LeFevre and Broken Heart

I’ve noticed that you have the band Mylon LeFevre and Broken Heart listed under two separate artists. One is Mylon and Broken Heart and the other is Mylon LeFevre, Broken Heart. These are both the same group and should be grouped together. thank you.

  • Newbie
  • I’ve noticed that you have the band Mylon LeFevre and Broken Heart listed under two separate artists. One is Mylon and Broken Heart and the other is Mylon LeFevre, Broken Heart. These are both the sa...
  • Vasil
  • Moderator
  • 79 Views
  • 1 replies
  • 0 likes
  • 79 Views
  • 1 replies
  • 0 likes

Plan issues

None of the below information is required. However, the more you provide the easier it will be for us to tryPlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Qu...

  • Visitor
  • None of the below information is required. However, the more you provide the easier it will be for us to try Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro lat...
  • Jose_M
  • Spotify Star
  • 77 Views
  • 1 replies
  • 0 likes
  • 77 Views
  • 1 replies
  • 0 likes

Superuser Contribution Marking ads as irrelevant

Do specific ads stop showing if you mark them as irrelevant to you or is letting them know it's a worthless ad a waste of my time. Been marking specific ads as irrelevant when they are, and I never stop hearing them. In fact, there the only ones that...

  • Casual Listener
  • Do specific ads stop showing if you mark them as irrelevant to you or is letting them know it's a worthless ad a waste of my time. Been marking specific ads as irrelevant when they are, and I ne...
  • Vasil
  • Moderator
  • 78 Views
  • 1 replies
  • 1 likes
  • 78 Views
  • 1 replies
  • 1 likes

Superuser Contribution One audiobook doesn't work

PlanPremiumCountryBelgium DeviceOnePlus My Question or IssueThis German audiobook by HarratischwiliAudiobook Für Brilka doesn't play or even show its chapters. Not in the app, not in Chrome. Other books by this author work perfectly well. Reinstalled...

  • Newbie
  • Plan Premium Country Belgium  Device OnePlus    My Question or Issue This German audiobook by Harratischwili Audiobook Für Brilka doesn't play or even show its chapters. Not ...
  • Vasil
  • Moderator
  • 80 Views
  • 1 replies
  • 0 likes
  • 80 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Option to disable Made for you feature

The 'made for you' feature being an automatic feature on so many playlists is just meaning every single playlist sounds the same and has the same songs in it! The reason I want to listen to a different playlist is because I want new music not to be p...

  • Casual Listener
  • The 'made for you' feature being an automatic feature on so many playlists is just meaning every single playlist sounds the same and has the same songs in it!    The reason I want to list...
  • lperry65
  • Visitor
  • 30013 Views
  • 157 replies
  • 144 likes
  • 30013 Views
  • 157 replies
  • 144 likes

Solved!!Superuser Contribution Can’t share private playlists anymore?

So I just noticed I can’t share a private playlist anymore? Why is that a good update to push?i want to make a playlist for someone special to me, but I don’t feel like it showing in my profile, it’s not mesnt for everyone to see.Also I’m certain eno...

  • Regular
  • So I just noticed I can’t share a private playlist anymore? Why is that a good update to push? i want to make a playlist for someone special to me, but I don’t feel like it showing in my profile, it...
  • JohnWilksB00th
  • Newbie
  • 19706 Views
  • 14 replies
  • 3 likes
  • 19706 Views
  • 14 replies
  • 3 likes

Superuser Contribution music request form

it seems as though the previous music request form has been deleted so heres my attempt at requesting a song to be added: artist: Pendulumsong: Crush (Extended Radio Edit)album: Immersion link to the version:https://youtu.be/NI9IaiVbcms

  • Casual Listener
  • it seems as though the previous music request form has been deleted so heres my attempt at requesting a song to be added:   artist: Pendulum song: Crush (Extended Radio Edit) album: Immersio...
  • KelBel20
  • Visitor
  • 5179 Views
  • 16 replies
  • 2 likes
  • 5179 Views
  • 16 replies
  • 2 likes

Songs being attributed to the wrong artist.

PlanPremiumCountryUSADeviceiPhone 13Operating SystemiOS 18.3.2 My Question or Issue

  • Newbie
  • Plan Premium Country USA Device iPhone 13 Operating System iOS 18.3.2   My Question or Issue  
  • MateusM
  • Spotify Star
  • 87 Views
  • 1 replies
  • 0 likes
  • 87 Views
  • 1 replies
  • 0 likes

Superuser Contribution Music Videos don't show,

PlanPremium (Duo)CountryUnited KingdomDeviceSamsung Galaxy A33Operating SystemAndroid 14 My Question or IssueMy family member had Spotify Premium and we were really impressed by the Music Video feature, playing on our TV. So we upgraded to Duo so I c...

  • Regular
  • Plan Premium (Duo) Country United Kingdom Device Samsung Galaxy A33 Operating System Android 14   My Question or Issue My family member had Spotify Premium and we were really impressed...
  • tjiivkglzu64nhu86nui
  • Visitor
  • 978 Views
  • 11 replies
  • 2 likes
  • Duo
    music
    Videos
  • 978 Views
  • 11 replies
  • 2 likes

Solved!! Cant play any songs from Drake

Since about 3 days ago, all albums and playlists disappeared from the front page of my spotify, i found out all drake songs from all my playlists disappeared. All the other artists are still there but when i press on a song from Drake it wont play. O...

  • Casual Listener
  • Since about 3 days ago, all albums and playlists disappeared from the front page of my spotify, i found out all drake songs from all my playlists disappeared. All the other artists are still there bu...
  • ribezaz
  • Spotify Star
  • 126 Views
  • 3 replies
  • 1 likes
  • 126 Views
  • 3 replies
  • 1 likes

Superuser Contribution Playlist stops playing after 2 songs. Since April 23rd. Restart doesn't help, newest version install

PlanPremium BasicCountryNetherlandsDevice(iPhone 13)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy playlists (tried multiple, both created by me and by other users) stop playing after 2 songs. Just stops, no ads, no ne...

  • Casual Listener
  • Plan Premium Basic Country Netherlands Device (iPhone 13) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue My playlists (tried multiple, both create...
  • RoelanddeBruijn
  • Casual Listener
  • 136 Views
  • 3 replies
  • 0 likes
  • 136 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify baning Yugoslovian band "Azra" songs from "The ultimate collection" album

PlanPremiumCountryPoland DeviceLenovo T480s and xiaomi redmi note 11Operating Systemwindows 10 and Xiaomi hyper os My Question or IssueI saw that many songs from Azras album was recently baned and i'm concerned why

  • Newbie
  • Plan Premium Country Poland   Device Lenovo T480s and xiaomi redmi note 11 Operating System windows 10 and Xiaomi hyper os   My Question or Issue I saw that many songs from Azras...
  • diana444
  • Visitor
  • 438 Views
  • 3 replies
  • 0 likes
  • 438 Views
  • 3 replies
  • 0 likes