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Get help verifying your Student Discount.
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Moderator
17521 Views
49 replies
0 likes
My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...
Visitor
19782 Views
11 replies
1 likes
PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...
Newbie
160629 Views
109 replies
147 likes
PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...
Newbie
36614 Views
19 replies
1 likes
PlanPremiumCountrySouth Africa My Question or IssueI have been subscribed to premium student for nearly a month now and still no sign of the AI DJ. I have tried everything: deleting and reinstalling, logging out and back in, I have updated the app 3 ...
Plan Premium Country South Africa My Question or Issue I have been subscribed to premium student for nearly a month now and still no sign of the AI DJ. I have tried everything: deleting ...
Moderator
7591 Views
9 replies
2 likes
I have chosen the one-time payment plan , the money has been debited from my bank account but the plan hasnt reflected on my account. I made the payment through UPI and as I scanned the code and paid nothing happened to the screen it was as if i had ...
I have chosen the one-time payment plan , the money has been debited from my bank account but the plan hasnt reflected on my account. I made the payment through UPI and as I scanned the code and paid...
Newbie
19094 Views
27 replies
2 likes
PlanIndividual Premium to Student CountryUnited StatesDeviceBoth desktop and MacbookOperating System My Question or IssueI want to change my premium individual plan to Student plan since I am a student. But when I go into account settings and try to ...
Plan Individual Premium to Student Country United States Device Both desktop and Macbook Operating System My Question or Issue I want to change my premium individual pla...
Newbie
4182 Views
16 replies
0 likes
PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...
...n university. I am no longer allowed to have the student pricing since I have had it for 4 years. What is the purpose of this cap on years for students? Some of us don't graduate right on time. As l...
Newbie
160629 Views
109 replies
147 likes
PlanPremiumCountryCanadaDeviceDesktop ComputerOperating SystemWindows 10,etc My Question or IssueCan't choose the box " I'm not a resident of Quebec" on the check out pageto continue my payment of Premium Student Plan .
Plan Premium Country Canada Device Desktop Computer Operating System Windows 10,etc My Question or Issue Can't choose the box " I'm not a resident of Quebec" on the check out pageto ...
Visitor
1252 Views
5 replies
1 likes
I previously had Spotify Premium Student without any issues, and I recently received an email asking me to reverify my student status to continue the discount. However, during the reverification process through SheerID, the verification fails and dis...
I previously had Spotify Premium Student without any issues, and I recently received an email asking me to reverify my student status to continue the discount. However, during the reverification proc...
Rising Star 4
211 Views
1 replies
0 likes
PlanStudent/PremiumCountryNigeria My Question or IssueI recently changed schools, but I need to renew my student premium plan, how do I do that cause it is letting me change the school
Plan Student/Premium Country Nigeria My Question or Issue I recently changed schools, but I need to renew my student premium plan, how do I do that cause it is letting me change the school...
Moderator
63 Views
1 replies
0 likes
I've been using the student discount for 2 years now, and today suddenly it was changed to individual plan, and i was charged for that. Later i tried to get the student discount again, but the billing address asks me to choose a state/county in order...
I've been using the student discount for 2 years now, and today suddenly it was changed to individual plan, and i was charged for that. Later i tried to get the student discount again, but the billin...
Regular
1274 Views
3 replies
0 likes
Hey,Don't know if anyone else has had this issue. I'm a college student and for some reason its not le
Hey, Don't know if anyone else has had this issue. I'm a college student and for some reason its not le
Moderator
101 Views
3 replies
1 likes
PlanPremiumCountryIndiaDeviceRealme Narzo 30, DesktopOperating SystemAndroid 12, Windows 10 My Question or IssueI’m posting this to highlight a serious issue with Spotify’s student verification process via SheerID, especially for users from regions w...
...nitial-based surnames, which are legally valid in many countries. This results in unfair rejection of genuine students due to region-biased name parsing rules. This is not a documentation issue. T...
Visitor
1651 Views
1 replies
0 likes
PlanStudent PremiumCountryBelarusDevice(iPhone 13)Operating System(iOS 26.3.1) My Question or IssueHi! A few days ago I've renewed my student verification (so it's valid through may of 2027), but the payment has declined every time I've tried to pay....
Plan Student Premium Country Belarus Device (iPhone 13) Operating System (iOS 26.3.1) My Question or Issue Hi! A few days ago I've renewed my student verification (so it's valid thro...
Spotify Star
135 Views
1 replies
1 likes
Plan: Premium StudentFree/Premium: PremiumCountry: GeorgiaDevice: Android phoneOperating System: AndroidMy Question or Issue:I currently have a standard Spotify Premium subscription and I’m trying to switch to Premium Student for the first time. Duri...
Plan: Premium Student Free/Premium: Premium Country: Georgia Device: Android phone Operating System: Android My Question or Issue: I currently have a standard Spotify Premium subscription and...
Spotify Star
116 Views
1 replies
0 likes
I'm also having the same repeating issue, the above links keep bumping me back to the previous page of verifying and choosing a plan, but no checkout screen, even in incognito or a different window.
I'm also having the same repeating issue, the above links keep bumping me back to the previous page of verifying and choosing a plan, but no checkout screen, even in incognito or a different window.
Newbie
6469 Views
31 replies
2 likes
PlanPremiumCountryCanadaDevice(iPhone 11)Operating System(iOS 15.) My Question or IssueIs Spotify for students not available for university students in Quebec? If not what can we do?
Plan Premium Country Canada Device (iPhone 11) Operating System (iOS 15.) My Question or Issue Is Spotify for students not available for university students in Quebec? If not what c...
Visitor
6687 Views
8 replies
0 likes
Hello, I'm trying to renew my student account. I believe this will be the third and final time I can renew as I've been on a student account since May 2017. I've been successfully verified by SheerID and had the email from SheerID saying 'You're veri...
Hello, I'm trying to renew my student account. I believe this will be the third and final time I can renew as I've been on a student account since May 2017. I've been successfully ...
Newbie
43564 Views
11 replies
0 likes
So I have a Premium account I have had for years, it expired a few weeks ago and I went to renew but wanted to switch to premium student now that I am university. Uploaded my documents and was approved but when I try to renew it fails. Tried multiple...
So I have a Premium account I have had for years, it expired a few weeks ago and I went to renew but wanted to switch to premium student now that I am university. Uploaded my documents and was approv...
Spotify Star
258 Views
3 replies
0 likes
My Question or IssueI never received an email or notification stating my student account was expiring, and so I was charged at full price for 6 months without my knowledge. I found out it was happening because the app told me that there was a late pa...
My Question or Issue I never received an email or notification stating my student account was expiring, and so I was charged at full price for 6 months without my knowledge. I found out it was happe...
Newbie
177 Views
2 replies
0 likes
My Question or IssueHello, I successfully verified for the Spotify premium student discount but I exited the page until I was ready to put in my card info. Now it says my verification limit has been exceeded but I’ve never truly received/paid for it ...
My Question or Issue Hello, I successfully verified for the Spotify premium student discount but I exited the page until I was ready to put in my card info. Now it says my verificati...
Visitor
29757 Views
10 replies
0 likes
PlanStudent PremiumCountrySwedenDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy school (Affärshögskolan in Malmö, Sweden) is not listed, and for some reason it sa...
Plan Student Premium Country Sweden Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue My s...
Visitor
6469 Views
14 replies
0 likes
i’m subscribed to premium as a student, but I’m still in school and it’s been longer than four years. I’m completing a masters program. I don’t know why you only get to enjoy the discount for four years. Can somebody please extend this option?! Maste...
i’m subscribed to premium as a student, but I’m still in school and it’s been longer than four years. I’m completing a masters program. I don’t know why you only get to enjoy the discount for four ye...
Visitor
7943 Views
8 replies
1 likes
