Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Get help verifying your Student Discount.
PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...
PlanStudent PlanCountrySpainDeviceiPhone 12Operating SystemiOS 18My Question or IssueGood afternoon, I have Student Plan in Spotify since 2022 and as I read, that discount is for 4 years.I have an email where Spotify can check that I'm using this pla...
se me hace injusto es la primera vez que pago spotify
i just verified my student details and now the pricing is like the us pricing . I m from greece and i m in a greek university, how did that happen?
I'm verified for a student discount, but now when I'm trying to make a payment, it's not working. I'm unable to proceed further after "choose a plan" option.
I've done the payment for student premium but it is not updated in spotify application.UPI ref no:[snip - Moderator edit ]
After i applied all the info and im a verified student it doesn't allow me to pay after choosing my plan the way of payment doesn't appear
I have a Premium Student subscription and my payments go through every month, yet I still get the occasional ad around the beginning of a podcast for example.Why is that? I know these aren't the podcast's paid sponsorships.
I have activated a student status on a wrong account by mistake and would like to reactivate it if possible
My Question or IssueI tried to change my subscription from Free to PremiumStudent. When I click on the link on the official Spotify page I am redirected to a page that says 'the page was not found' and that they no longer exist.I would just like to k...
I was verified as a student and get my discount until 3 May 2025. But I am unable to change my plan into the student premium, in the app , it still shown I charge Premium individual and nowhere I could select the Student Premium. I'd tried the link f...
I have chosen the one-time payment plan , the money has been debited from my bank account but the plan hasnt reflected on my account. I made the payment through UPI and as I scanned the code and paid nothing happened to the screen it was as if i had ...
je n'ai plus le droit a Spotify étudiant alors que je suis encore étudiant alors que je suis encore étudiante, comment faire ?
PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
I activated my Premium Student account which includes Hulu access. When I attempt to log into Hulu, it states I do not have an account. I attempt to follow the instructions Hulu has in place for Spotify Premium Student accounts. However, there is no ...
PlanStudent/PremiumCountryUK First of all, the fact that I have to post on a community board for payment plan help is an absolute joke. Unbelievable, in fact. Why is there no email address, live chat, or phone number? My Question or IssueA month ago ...
I renewed my premium plan last December, 2024 and now, it is charging me again.
PlanFamily PremiumCountryIndia My Question or IssueOne of my family members is persuing PhD and is now a Doctoral Student. Is she still eligible for Premium Student Subscription in India? Thanks for the Answer~ Sumit Ghosh
None PlanPremiumCountryMalaysiaMy Question or IssueHad be verify and eligible for premium student, but when i select verified for premium student plan and when i choose payment method, it link me back to main page and mentioned not eligible for the p...
PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...