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Solved!! Premium Student Hulu Access

My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...

Newbie

Azra0

Visitor

21185 Views

11 replies

1 likes

Premium for Students
  • 21185 Views
  • 11 replies
  • 1 likes

Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

v20charlie

Newbie

163460 Views

109 replies

148 likes

Premium for Students
  • 163460 Views
  • 109 replies
  • 148 likes

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

Newbie

bktpycq32396kl53n1fk

Newbie

37189 Views

19 replies

1 likes

Premium for Students
  • 37189 Views
  • 19 replies
  • 1 likes

Solved!!Superuser Contribution I’m still a student!! Longer than 4 years.

i’m subscribed to premium as a student, but I’m still in school and it’s been longer than four years. I’m completing a masters program. I don’t know why you only get to enjoy the discount for four years. Can somebody please extend this option?! Maste...

Visitor

i’m subscribed to premium as a student, but I’m still in school and it’s been longer than four years. I’m completing a masters program. I don’t know why you only get to enjoy the discount for four ye...

HennaH

Visitor

9010 Views

9 replies

1 likes

  • 9010 Views
  • 9 replies
  • 1 likes

Superuser Contribution Limit of 4 years even though I have only been on the plan for 2 years?

Plan Premium Student Country Portugal My Question or Issue When I clicked on the link that redirected me to reverify to keep me in the student plan, it says that "You've reached the maximum of 4 years that the student discount is available, so you wo...

Newbie

  Plan Premium Student Country Portugal My Question or Issue When I clicked on the link that redirected me to reverify to keep me in the student plan, it says that "You've reached th...

AlejaR

Moderator

94 Views

1 replies

0 likes

Premium for Students
  • 94 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution My Student Plan changed to Premium Individual

Note: I currently use Spotify in two devices: my phone and my laptop. That's why I included both of them below. Plan Premium Student Country Dominican Republic Device Samsung Galaxy A05, Dell Latitude 7280 Operating System Android 11, Windows 11 My Q...

Casual Listener

...05, Dell Latitude 7280 Operating System Android 11, Windows 11   My Question or Issue Good evening. I've been subscribed to the Premium Plan for Students for a couple of years now. In s...

AlejaR

Moderator

7726 Views

5 replies

0 likes

Premium for Students
  • 7726 Views
  • 5 replies
  • 0 likes

Superuser Contribution AI DJ not showing up

PlanPremiumCountrySouth Africa My Question or IssueI have been subscribed to premium student for nearly a month now and still no sign of the AI DJ. I have tried everything: deleting and reinstalling, logging out and back in, I have updated the app 3 ...

Casual Listener

Plan Premium Country South Africa   My Question or Issue I have been subscribed to premium student for nearly a month now and still no sign of the AI DJ. I have tried everything: deleting ...

standardpremiumuser

Visitor

9891 Views

10 replies

2 likes

Premium for Students
  • 9891 Views
  • 10 replies
  • 2 likes

Superuser Contribution I have paid for the premium plan but it has not been enabled; money is UPI debit

I have chosen the one-time payment plan , the money has been debited from my bank account but the plan hasnt reflected on my account. I made the payment through UPI and as I scanned the code and paid nothing happened to the screen it was as if i had ...

Visitor

I have chosen the one-time payment plan , the money has been debited from my bank account but the plan hasnt reflected on my account. I made the payment through UPI and as I scanned the code and paid...

Dipss

Newbie

20484 Views

27 replies

2 likes

Premium for Students
  • 20484 Views
  • 27 replies
  • 2 likes

Solved!!Superuser Contribution Keeps going back to account page after pressing 'get discount' in the 'Manage your plan' page

PlanIndividual Premium to Student CountryUnited StatesDeviceBoth desktop and MacbookOperating System My Question or IssueI want to change my premium individual plan to Student plan since I am a student. But when I go into account settings and try to ...

Casual Listener

Plan Individual Premium to Student  Country United States Device Both desktop and Macbook Operating System     My Question or Issue I want to change my premium individual pla...

beaaaaa

Newbie

4721 Views

16 replies

0 likes

Premium for Students
  • 4721 Views
  • 16 replies
  • 0 likes

Solved!!Superuser Contribution Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

...n university. I am no longer allowed to have the student pricing since I have had it for 4 years. What is the purpose of this cap on years for students? Some of us don't graduate right on time. As l...

v20charlie

Newbie

163460 Views

109 replies

148 likes

Premium for Students
  • 163460 Views
  • 109 replies
  • 148 likes

Solved!!Superuser Contribution Can't choose" I'm not a resident of Quebec" to continue my payment of Premium Student Plan.

PlanPremiumCountryCanadaDeviceDesktop ComputerOperating SystemWindows 10,etc My Question or IssueCan't choose the box " I'm not a resident of Quebec" on the check out pageto continue my payment of Premium Student Plan .

Visitor

Plan Premium Country Canada Device Desktop Computer Operating System Windows 10,etc   My Question or Issue Can't choose the box " I'm not a resident of Quebec" on the check out pageto ...

LinDvD

Visitor

1597 Views

5 replies

1 likes

Premium for Students
  • 1597 Views
  • 5 replies
  • 1 likes

Unable to Reverify Spotify Premium Student Status

I previously had Spotify Premium Student without any issues, and I recently received an email asking me to reverify my student status to continue the discount. However, during the reverification process through SheerID, the verification fails and dis...

Visitor

I previously had Spotify Premium Student without any issues, and I recently received an email asking me to reverify my student status to continue the discount. However, during the reverification proc...

JBayudz

Rising Star 4

376 Views

1 replies

0 likes

Premium for Students
  • 376 Views
  • 1 replies
  • 0 likes

Superuser Contribution Change of School for premium plan

PlanStudent/PremiumCountryNigeria My Question or IssueI recently changed schools, but I need to renew my student premium plan, how do I do that cause it is letting me change the school

Visitor

Plan Student/Premium Country Nigeria  My Question or Issue I recently changed schools, but I need to renew my student premium plan, how do I do that cause it is letting me change the school...

Joan

Moderator

314 Views

1 replies

0 likes

Premium for Students
  • 314 Views
  • 1 replies
  • 0 likes

Superuser Contribution Difficulty accessing student discount

I've been using the student discount for 2 years now, and today suddenly it was changed to individual plan, and i was charged for that. Later i tried to get the student discount again, but the billing address asks me to choose a state/county in order...

Visitor

I've been using the student discount for 2 years now, and today suddenly it was changed to individual plan, and i was charged for that. Later i tried to get the student discount again, but the billin...

Jahjahbinks

Regular

1349 Views

3 replies

0 likes

Premium for Students
  • 1349 Views
  • 3 replies
  • 0 likes

Superuser Contribution Student account issue

Hey,Don't know if anyone else has had this issue. I'm a college student and for some reason its not le

Visitor

Hey, Don't know if anyone else has had this issue. I'm a college student and for some reason its not le

Vasil

Moderator

203 Views

3 replies

1 likes

Premium for Students
  • 203 Views
  • 3 replies
  • 1 likes

Spotify Student Verification Fails for Users With Initial-Based Names (SheerID Rejection Loop)

PlanPremiumCountryIndiaDeviceRealme Narzo 30, DesktopOperating SystemAndroid 12, Windows 10 My Question or IssueI’m posting this to highlight a serious issue with Spotify’s student verification process via SheerID, especially for users from regions w...

Newbie

...nitial-based surnames, which are legally valid in many countries. This results in unfair rejection of genuine students due to region-biased name parsing rules. This is not a documentation issue. T...

Dpz67

Visitor

2368 Views

1 replies

0 likes

Premium for Students
  • 2368 Views
  • 1 replies
  • 0 likes

the payment for my student plan is failing and i don't know why

PlanStudent PremiumCountryBelarusDevice(iPhone 13)Operating System(iOS 26.3.1) My Question or IssueHi! A few days ago I've renewed my student verification (so it's valid through may of 2027), but the payment has declined every time I've tried to pay....

Newbie

Plan Student Premium Country Belarus Device (iPhone 13) Operating System (iOS 26.3.1)   My Question or Issue Hi! A few days ago I've renewed my student verification (so it's valid thro...

ribezaz

Spotify Star

608 Views

1 replies

1 likes

Premium for Students
  • 608 Views
  • 1 replies
  • 1 likes

Cannot activate Premium Student

Plan: Premium StudentFree/Premium: PremiumCountry: GeorgiaDevice: Android phoneOperating System: AndroidMy Question or Issue:I currently have a standard Spotify Premium subscription and I’m trying to switch to Premium Student for the first time. Duri...

Visitor

Plan: Premium Student Free/Premium: Premium Country: Georgia Device: Android phone Operating System: Android My Question or Issue: I currently have a standard Spotify Premium subscription and...

Billy-J

Spotify Star

169 Views

1 replies

0 likes

Premium for Students
  • 169 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unable to subscribe to Premium Student

I'm also having the same repeating issue, the above links keep bumping me back to the previous page of verifying and choosing a plan, but no checkout screen, even in incognito or a different window.

Visitor

I'm also having the same repeating issue, the above links keep bumping me back to the previous page of verifying and choosing a plan, but no checkout screen, even in incognito or a different window.

mkdude9

Newbie

7220 Views

31 replies

2 likes

Premium for Students
  • 7220 Views
  • 31 replies
  • 2 likes

Solved!!Superuser Contribution Spotify for students in Quebec

PlanPremiumCountryCanadaDevice(iPhone 11)Operating System(iOS 15.) My Question or IssueIs Spotify for students not available for university students in Quebec? If not what can we do?

Visitor

Plan Premium Country Canada Device (iPhone 11) Operating System (iOS 15.)   My Question or Issue Is Spotify for students not available for university students in Quebec? If not what c...

Mathlandry

Visitor

7008 Views

8 replies

0 likes

Premium for Students
  • 7008 Views
  • 8 replies
  • 0 likes

Solved!!Superuser Contribution Spotify unable to confirm I'm a student

Hello, I'm trying to renew my student account. I believe this will be the third and final time I can renew as I've been on a student account since May 2017. I've been successfully verified by SheerID and had the email from SheerID saying 'You're veri...

Newbie

Hello,   I'm trying to renew my student account. I believe this will be the third and final time I can renew as I've been on a student account since May 2017.   I've been successfully ...

Lowrenz

Newbie

44745 Views

11 replies

0 likes

Premium for Students
  • 44745 Views
  • 11 replies
  • 0 likes

Premium to Premium Student

So I have a Premium account I have had for years, it expired a few weeks ago and I went to renew but wanted to switch to premium student now that I am university. Uploaded my documents and was approved but when I try to renew it fails. Tried multiple...

Casual Listener

So I have a Premium account I have had for years, it expired a few weeks ago and I went to renew but wanted to switch to premium student now that I am university. Uploaded my documents and was approv...

Maxim

Spotify Star

330 Views

3 replies

0 likes

Premium for Students
  • 330 Views
  • 3 replies
  • 0 likes

I never received an email stating my student account was expiring

My Question or IssueI never received an email or notification stating my student account was expiring, and so I was charged at full price for 6 months without my knowledge. I found out it was happening because the app told me that there was a late pa...

Newbie

My Question or Issue I never received an email or notification stating my student account was expiring, and so I was charged at full price for 6 months without my knowledge. I found out it was happe...

GSt1234

Newbie

336 Views

2 replies

0 likes

Premium for Students
  • 336 Views
  • 2 replies
  • 0 likes