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Solved!! Premium Student: stuck on verified page

Hi all! So I currently have the Premium Family plan and wanted to switch back to premium student. However whenever I press the "get started" button it just says that I'm verified and gives me the date and then there's no way to advance past this. The...

  • Casual Listener
  • dotresierra
  • Visitor
  • 22550 Views
  • 41 replies
  • 5 likes
  • Premium for Students
  • 22550 Views
  • 41 replies
  • 5 likes

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

  • Newbie
  • AndresM
  • Moderator
  • 12054 Views
  • 6 replies
  • 0 likes
  • Premium for Students
  • 12054 Views
  • 6 replies
  • 0 likes

Superuser Contribution Renewing student status after a month?

Twice now I have been billed for the regular premium price instead of the student price. When it happened one or two months ago I received the email about renewing my status as a student. I followed the instructions and did so, even seeing my subscri...

  • Visitor
  • Twice now I have been billed for the regular premium price instead of the student price. When it happened one or two months ago I received the email about renewing my status as a student. I followed ...
  • Kiril
  • Moderator
  • 103 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 103 Views
  • 1 replies
  • 0 likes

Superuser Contribution Tinha o premium duo. agora quero o universitário a outra pessoa tem acesso?

Gostaria de saber se eu assinar o plano universitário, a outra pessoa que eu dividia meu antigo plano (duo), terá acesso? Ou devo excluir minha conta e criar uma nova?

  • Visitor
  • Gostaria de saber se eu assinar o plano universitário, a outra pessoa que eu dividia meu antigo plano (duo), terá acesso? Ou devo excluir minha conta e criar uma nova?
  • Jeremy
  • Moderator
  • 70 Views
  • 1 replies
  • 0 likes
  • 70 Views
  • 1 replies
  • 0 likes

I can't get Premium on my cell phone, although I upgraded to Prem on comput

My spotify (free) on my cell phone has one email address. However, I used a different email address when I purchased Premium through my desktop computer. I tried to change my email in Spotify on my cell phone, but it states that email already exists....

  • Visitor
  • My spotify (free) on my cell phone has one email address. However, I used a different email address when I purchased Premium through my desktop computer. I tried to change my email in Spotify on my...
  • Maxim
  • Spotify Star
  • 57 Views
  • 1 replies
  • 0 likes
  • 57 Views
  • 1 replies
  • 0 likes

I can't renew my premium plan, why is that?

I am a college student and have had the premium plan for college students for 1 year, and I know I could have it for at least 4, so why can't this freaking app just accept my documents?

  • Visitor
  • I am a college student and have had the premium plan for college students for 1 year, and I know I could have it for at least 4, so why can't this freaking app just accept my documents?
  • Maxim
  • Spotify Star
  • 83 Views
  • 1 replies
  • 0 likes
  • 83 Views
  • 1 replies
  • 0 likes

Payment

PlanFree/PremiumPremium CountryFirst UK, now NigeriaDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Samsung s21 ultraOperating System(iOS 10, Android Oreo, Windows 10,etc.)AndroidMy Question or IssueI am a uk student using student discount....

  • Visitor
  • Plan Free/Premium Premium  Country First UK, now Nigeria Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Samsung s21 ultra Operating System (iOS 10, Android Oreo, Windows...
  • Maxim
  • Spotify Star
  • 111 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 111 Views
  • 1 replies
  • 0 likes

Student subscription almost expiring

PlanPremiumCountryCanada My Question or IssueMy student plan expires on the 26th of June, but my next bill is supposed to be on the 21st. Will I have spotify premium with the student discount until July 21st? Or will it expire on the 26th of June? Th...

  • Visitor
  • Plan Premium Country Canada   My Question or Issue My student plan expires on the 26th of June, but my next bill is supposed to be on the 21st. Will I have spotify premium with the student...
  • Maxim
  • Spotify Star
  • 99 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 99 Views
  • 1 replies
  • 0 likes

Superuser Contribution Документы не подходят оформления подписки на премиум для студентов.

Отправляла и справку о зачислении и студенческий билет ничего не подошло. Теперь срок для подписки истёк, документы ведь были достоверными.

  • Visitor
  • Отправляла и справку о зачислении и студенческий билет ничего не подошло. Теперь срок для подписки истёк, документы ведь были достоверными.
  • Dian
  • Moderator
  • 69 Views
  • 1 replies
  • 0 likes
  • 69 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student Plan on Spotify Duo

PlanFree/PremiumCountryIndonesiaDeviceiPhone 7Operating SystemiOS 13 My Question or IssueCan I use Spotify duo while also using Student Plan?

  • Visitor
  • Plan Free/Premium Country Indonesia Device iPhone 7 Operating System iOS 13   My Question or Issue Can I use Spotify duo while also using Student Plan?
  • AndresM
  • Moderator
  • 14030 Views
  • 3 replies
  • 0 likes
  • Premium for Students
  • 14030 Views
  • 3 replies
  • 0 likes

Verifiziert als Student aber dann keine Berechtigung

My Question or Issue Hallo,ich bin verifiziert als Student und diese Verifizierung ist auch bestätigt. Wenn ich aber mein Abo umstellen möchte, wird mir gesagt, dass ich für dieses Abo nicht berechtigt bin. Wo liegt der Fehler und was kann man tun?Pl...

  • Newbie
  • My Question or Issue   Hallo, ich bin verifiziert als Student und diese Verifizierung ist auch bestätigt. Wenn ich aber mein Abo umstellen möchte, wird mir gesagt, dass ich für dieses Abo ni...
  • Maxim
  • Spotify Star
  • 85 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 85 Views
  • 1 replies
  • 0 likes

Superuser Contribution You have already redeemed this offer, student plan.

Trying to switch to a student plan. When I complete the verification form, it says that I have already redeemed this offer.

  • Visitor
  • Trying to switch to a student plan. When I complete the verification form, it says that I have already redeemed this offer.
  • Jeremy
  • Moderator
  • 71 Views
  • 1 replies
  • 0 likes
  • 71 Views
  • 1 replies
  • 0 likes

Superuser Contribution No puedo suscribirme a premium de estudiantes

Me aparece un etiqueta que dice: Al parecer, ya aprovechaste el periodo de prueba de Premium antes. Por eso, no eres elegible para esta oferta. Pero no te preocupes, igual puedes obtener Spotify Premium. Nunca me suscrito a premium

  • Newbie
  •   Me aparece un etiqueta que dice:  Al parecer, ya aprovechaste el periodo de prueba de Premium antes. Por eso, no eres elegible para esta oferta. Pero no te preocupes, igual puedes  ...
  • Dian
  • Moderator
  • 94 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 94 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Premium for Students verification

I am trying to renew my subscription for premium for students but whenever I submit my student verification in SheerID the page always says "Please enter an eligible school" and there are no list of schools under the name of college/university drop d...

  • Casual Listener
  • I am trying to renew my subscription for premium for students but whenever I submit my student verification in SheerID the page always says "Please enter an eligible school" and there are no list o...
  • AndresM
  • Moderator
  • 1237 Views
  • 7 replies
  • 0 likes
  • Premium for Students
  • 1237 Views
  • 7 replies
  • 0 likes

Superuser Contribution Hulu service not working

PlanStudent PremiumCountryUSA My Question or IssueHulu not working. My services on the spotify account do not show 'activate' Hulu instead I get 'start watching' -> clicking this button opens up Hulu which asks for its own subscription services.

  • Visitor
  •   Plan Student Premium Country USA   My Question or Issue Hulu not working. My services on the spotify account do not show 'activate' Hulu instead I get 'start watching' -> clicki...
  • Dian
  • Moderator
  • 122 Views
  • 1 replies
  • 2 likes
  • Premium for Students
  • 122 Views
  • 1 replies
  • 2 likes

I need the student account switched to son's account and removed from mine.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • TreyAnastasio
  • Spotify Star
  • 512 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 512 Views
  • 1 replies
  • 0 likes

Is My Community College not enough to get the student discount?

I'd like to get the student discount however my community college I attended apparently doesn't count. How come? I obviously need the discount as I'm going to a community college for cheaper instead of a university. PlanFree/PremiumCountry: Usa Devic...

  • Visitor
  • I'd like to get the student discount however my community college I attended apparently doesn't count. How come? I obviously need the discount as I'm going to a community college for cheaper instead ...
  • Maxim
  • Spotify Star
  • 112 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 112 Views
  • 1 replies
  • 0 likes

Superuser Contribution Me cobraram errado

o Spotify descontou do meu cartão 19,90, o meu plano é o universitário de 9,90. Como faço para reaver meu dinheiro???

  • Visitor
  • o Spotify descontou do meu cartão 19,90, o meu plano é o universitário de 9,90. Como faço para reaver meu dinheiro???
  • Vasil
  • Moderator
  • 79 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 79 Views
  • 1 replies
  • 0 likes

Superuser Contribution Account showing subscription to two different plans at same time?

PlanPremium StudentCountryIndiaDeviceRedmi Note 6 ProOperating SystemAndroid My Question or IssueHad to reverify that I'm a student, and that was successfully done, but then my recurring payment kept failing for this month. When I open my main accoun...

  • Visitor
  • ...ut then my recurring payment kept failing for this month.    When I open my main accounts page to try and figure it out, it says I have a students subscription as my plan, but when I o...
  • Dian
  • Moderator
  • 92 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 92 Views
  • 1 replies
  • 0 likes

Env: prod