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Solved!! Premium Student Hulu Access

My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...

Newbie

Azra0

Visitor

12110 Views

11 replies

1 likes

Premium for Students
  • 12110 Views
  • 11 replies
  • 1 likes

Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

fizzaa

Visitor

142056 Views

102 replies

144 likes

Premium for Students
  • 142056 Views
  • 102 replies
  • 144 likes

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

Newbie

bktpycq32396kl53n1fk

Newbie

33138 Views

19 replies

1 likes

Premium for Students
  • 33138 Views
  • 19 replies
  • 1 likes

Student premium for Ayrshire College

PlanPremium StudentCountryUnited Kingdom Device(iPhone 14)Operating System( iOS ) My Question or IssueSo I checked previous questions on why people who go to Ayrshire College Can’t Get Student Premium since it’s not supported yet but its been 2 years...

Visitor

  Plan Premium Student Country United Kingdom  Device (iPhone 14) Operating System ( iOS )   My Question or Issue So I checked previous questions on why people who go to Ayr...

Maxim

Spotify Star

740 Views

1 replies

0 likes

Premium for Students
  • 740 Views
  • 1 replies
  • 0 likes

Failed payme

PlanPremiumCountryIndia DeviceAndroid )Operating System(Android 14) My Question or IssueMy payment on Autopay is done still showing payment issues!

Casual Listener

Plan Premium Country India  Device Android ) Operating System (Android 14)   My Question or Issue My payment on Autopay is done still showing payment issues!  

Billy-J

Spotify Star

2533 Views

1 replies

0 likes

Premium for Students
  • 2533 Views
  • 1 replies
  • 0 likes

SPOTIFY TAKE MY MONEY

PlanFree/PremiumCountrynorth americaDevice(deskyop)Operating System(Windows 10) My Question or IssueI HAVE USED 4 DIFFERENT CARDS INCLUDING PAYPAL AND EVERYTIME I GO TO PAY SPOTIFY PREMIUM IT TAKES MY MONEY AND SAYS THE PAYMENT FAILED AND DOES NOT GI...

Visitor

  Plan Free/Premium Country north america Device (deskyop) Operating System (Windows 10)   My Question or Issue I HAVE USED 4 DIFFERENT CARDS INCLUDING PAYPAL AND EVERYTIME I GO ...

osornios

Spotify Star

1070 Views

1 replies

0 likes

Premium for Students
  • 1070 Views
  • 1 replies
  • 0 likes

Student plan refund

I want to get a refund for the student individual plan membership. Is this possible and how can I do this

Visitor

I want to get a refund for the student individual plan membership. Is this possible and how can I do this

sisandathegoat

Visitor

1241 Views

2 replies

0 likes

Premium for Students
  • 1241 Views
  • 2 replies
  • 0 likes

Superuser Contribution SheerID verification form page out of tune

PlanFreeCountryBosnia and HerzegovinaDeviceiPhone 15 pro maxOperating SystemiOS 18.4.1 My Question or IssueHello, I want to set my free account to student premium and as I suppose to, I need to fill SheerID verification form. But ehen I click, everyt...

Newbie

Plan Free Country Bosnia and Herzegovina Device iPhone 15 pro max Operating System iOS 18.4.1   My Question or Issue Hello, I want to set my free account to student premium and as I su...

Joan

Moderator

1208 Views

1 replies

0 likes

Premium for Students
  • 1208 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium Student no longer Applying

PlanPremiumCountryUSADeviceiPhone 15Operating SystemiOS 10 My Question or IssueI have been on the spotify student plan for $5.99 a month for a year now. Due to space being full, I never recieved the email to “renew my verification” and was therefore ...

Visitor

...eems ridiculous, as we’re still students and the plan description clearly says it lasts up to 4 years with no indication of this rule. 

Joan

Moderator

936 Views

1 replies

1 likes

Premium for Students
  • 936 Views
  • 1 replies
  • 1 likes

profile not entitled to the plan

When I try to renew my student plan, it says that this plan is not available for my profile, which is a maximum of 4 years using the plan, I haven't been using the plan for 4 years, I don't understand what's happening.

Visitor

When I try to renew my student plan, it says that this plan is not available for my profile, which is a maximum of 4 years using the plan, I haven't been using the plan for 4 years, I don't understan...

Billy-J

Spotify Star

724 Views

1 replies

0 likes

Premium for Students
  • 724 Views
  • 1 replies
  • 0 likes

Superuser Contribution UPI AUTOPAY FAILED

PlanPremium Student CountryIndia DeviceSamsung A15 5G My Question or Issue :- i had purchased student premium account on Feb. It had been working well for these 2 months. Yesterday my autorenewal was supposed to happen. But for some reason it shows t...

Visitor

  Plan Premium Student  Country India  Device Samsung A15 5G   My Question or Issue :- i had purchased student premium account on Feb. It had been working well for these 2...

Susan_GP

Moderator

1164 Views

2 replies

0 likes

Premium for Students
  • 1164 Views
  • 2 replies
  • 0 likes

Premium student

PlanFree CountryCzech Republic DeviceZ Flip 5 Samsung Operating SystemOne UI 6 My Question or Issue Hello,I'm having trouble claiming my free month of Student Premium. I helped my sibling set up her own Spotify account and used my payment card so she...

Casual Listener

Plan Free   Country Czech Republic    Device Z Flip 5 Samsung   Operating System One UI 6   My Question or Issue   Hello, I'm having trouble claiming my f...

Maxim

Spotify Star

1893 Views

1 replies

0 likes

Premium for Students
  • 1893 Views
  • 1 replies
  • 0 likes

Solved!! My Student Plan changed to Premium Individual

Note: I currently use Spotify in two devices: my phone and my laptop. That's why I included both of them below. Plan Premium Student Country Dominican Republic Device Samsung Galaxy A05, Dell Latitude 7280 Operating System Android 11, Windows 11 My Q...

Casual Listener

...05, Dell Latitude 7280 Operating System Android 11, Windows 11   My Question or Issue Good evening. I've been subscribed to the Premium Plan for Students for a couple of years now. In s...

Maxim

Spotify Star

2710 Views

3 replies

0 likes

Premium for Students
  • 2710 Views
  • 3 replies
  • 0 likes

Failed Payment

PlanPremium Student CountryKenya DeviceSamsung A03Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI got an email saying that my payment has failed yet they cut out the subscription fee from my card. What do I do about this...

Casual Listener

  Plan Premium Student  Country Kenya   Device Samsung A03 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I got an email saying t...

pun10tial

Roadie

1829 Views

1 replies

0 likes

Premium for Students
  • 1829 Views
  • 1 replies
  • 0 likes

Can I get my money back?

I have a student premium account for €6,99, spotify took €10,99 of my bankaccount

Visitor

I have a student premium account for €6,99, spotify took €10,99 of my bankaccount

Jose_M

Spotify Star

638 Views

1 replies

0 likes

  • 638 Views
  • 1 replies
  • 0 likes

Superuser Contribution Switched from Duo to student, now cant undo

Hi, I recently tried to switch my premium duo account to a student plan as my husband is a student. However, we didnt realize that is only for 1 person, and I added his student knfo to my account. I cancelled immediately, but I want the student accou...

Visitor

Hi,   I recently tried to switch my premium duo account to a student plan as my husband is a student. However, we didnt realize that is only for 1 person, and I added his student knfo to my ac...

Joan

Moderator

577 Views

1 replies

0 likes

Premium for Students
  • 577 Views
  • 1 replies
  • 0 likes

Superuser Contribution Payment failed

PlanPremium for studentsCountry Deviceiphone 14 pro max and laptopOperating Systemios 18, windows 11 My Question or Issueso previously I subscribed to the 99tk/month plan paying through my mobile operator but unfortunately the 2nd months' payment fai...

Visitor

  Plan Premium for students Country   Device iphone 14 pro max and laptop Operating System ios 18, windows 11   My Question or Issue so previously I subscribed to the 99tk/m...

Susan_GP

Moderator

541 Views

1 replies

0 likes

Premium for Students
  • 541 Views
  • 1 replies
  • 0 likes

Verified my discount to a wrong account

PlanPremium Student Country: South Africa DeviceSamsung Galaxy A05s Operating SystemAndroid My Question or IssueI got my student discount. When I verified my account, I accidentally verified the wrong account. How do I switch verification?

Visitor

Plan Premium Student   Country: South Africa   Device Samsung Galaxy A05s   Operating System Android    My Question or Issue I got my student discount. When I ve...

Billy-J

Spotify Star

1620 Views

3 replies

0 likes

Premium for Students
  • 1620 Views
  • 3 replies
  • 0 likes

payment fail

Hi i’m trying to pay for spotify student premium and every time I put in my card information it says payment fail. There’s money in my account and i’ve also checked to see if i qualify for the student premium, and i do. I don’t understand why it’s no...

Newbie

 Hi i’m trying to pay for spotify student premium and every time I put in my card information it says payment fail. There’s money in my account and i’ve also checked to see if i qualify for the ...

Bittencourt

Spotify Star

462 Views

1 replies

0 likes

Premium for Students
  • 462 Views
  • 1 replies
  • 0 likes

Superuser Contribution Payment

I have premium student. My account got debited yet spotify says my payment failed and i had to downgrade to free without trying to check the errorPlansStudent PremiumCountryIndiaDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating Syste...

Visitor

I have premium student. My account got debited yet spotify says my payment failed and i had to downgrade to free without trying to check the error Plans Student Premium Country India Device (iP...

Vasil

Moderator

628 Views

1 replies

0 likes

Premium for Students
  • 628 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student Subscription

I paid for a 3months STUDENT SUBSCRIPTION at 59/-. And before 7 days of ending this subscription period i cancelled the auto new option. After this subscription ended, I go for resubscription but it's shows me to resubmit the documents for verificati...

Visitor

I paid for a 3months STUDENT SUBSCRIPTION at 59/-. And before 7 days of ending this subscription period i cancelled the auto new option. After this subscription ended, I go for resubscription but it'...

Vasil

Moderator

495 Views

1 replies

0 likes

Premium for Students
  • 495 Views
  • 1 replies
  • 0 likes