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Solved!! My Student Plan changed to Premium Individual

Note: I currently use Spotify in two devices: my phone and my laptop. That's why I included both of them below. Plan Premium Student Country Dominican Republic Device Samsung Galaxy A05, Dell Latitude 7280 Operating System Android 11, Windows 11 My Q...

Casual Listener

AlejaR

Moderator

8962 Views

5 replies

0 likes

Premium for Students
  • 8962 Views
  • 5 replies
  • 0 likes

AI DJ not showing up

PlanPremiumCountrySouth Africa My Question or IssueI have been subscribed to premium student for nearly a month now and still no sign of the AI DJ. I have tried everything: deleting and reinstalling, logging out and back in, I have updated the app 3 ...

Casual Listener

standardpremiumuser

Visitor

13624 Views

10 replies

2 likes

Premium for Students
  • 13624 Views
  • 10 replies
  • 2 likes

Solved!! Premium Student Hulu Access

My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...

Newbie

Azra0

Visitor

23403 Views

11 replies

1 likes

Premium for Students
  • 23403 Views
  • 11 replies
  • 1 likes

Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

pdan58

Visitor

167116 Views

110 replies

148 likes

Premium for Students
  • 167116 Views
  • 110 replies
  • 148 likes

Superuser Contribution Student discount verified, but overcharged

PlanPremium for Students Hi.. I changed to Student discount on February 2nd, however I was charged with regular Premium.I clicked in "Get premium" when I received the confirmation Email. In fact, in my account it says "You're verified as a student un...

Newbie

Plan Premium for Students   Hi.. I changed to Student discount on February 2nd, however I was charged with regular Premium. I clicked in "Get premium" when I received the confirmation Email....

Vasil

Moderator

266 Views

1 replies

0 likes

Premium for Students
  • 266 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Last Name required: but i don't have one

Hi i'm currently a college student in Indonesia. I'm trying to get the premium discount for students which requires information like my last name. But i don't actually have one. So i've tried to leave the last name option blank but it says that i nee...

Visitor

Hi i'm currently a college student in Indonesia. I'm trying to get the premium discount for students which requires information like my last name. But i don't actually have one. So i've tried to l...

nuuu9

Visitor

8186 Views

3 replies

3 likes

Premium for Students
  • 8186 Views
  • 3 replies
  • 3 likes

Superuser Contribution Student Premium

I am a student, I need Student Premium to listen to podcasts and some songs too.

Visitor

I am a student, I need Student Premium to listen to podcasts and some songs too.

AlejaR

Moderator

445 Views

1 replies

0 likes

Premium for Students
  • 445 Views
  • 1 replies
  • 0 likes

Gift Card for Student cannot be used

I purchased a gift card for my son, who is 16 (a student).On receipt of the card, which I purchased online, it indicates that it can only be redeemed for "full price standalone Premium subscription".I have 2 questions:If he uses this on his existing ...

Newbie

I purchased a gift card for my son, who is 16 (a student). On receipt of the card, which I purchased online, it indicates that it can only be redeemed for "full price standalone Premium subscription...

Alexaeveconner

Visitor

1234 Views

2 replies

0 likes

Premium for Students
  • 1234 Views
  • 2 replies
  • 0 likes

Superuser Contribution Student Plan & Hulu

Plan Premium Individual changing to Student Country USA My Question or Issue I just transferred from Premium Individual to Premium Student as I learned about it not too long ago. But I don’t see any option for sign in on Hulu. Is this benefit only av...

Visitor

Plan Premium Individual changing to Student Country USA   My Question or Issue I just transferred from Premium Individual to Premium Student as I learned about it not too long ago. B...

Maria

Moderator

1677 Views

1 replies

0 likes

Premium for Students
  • 1677 Views
  • 1 replies
  • 0 likes

Student ReVerification link not working

PlanPremium StudentCountryUSADeviceIPhone 16, Macbook Air My Question or IssueI recieved an e-mail from spotify with a link to reverify my student status for the premiu student plan through sheerID, however the link re-directs me to my account page. ...

Visitor

Plan Premium Student Country USA Device IPhone 16, Macbook Air   My Question or Issue I recieved an e-mail from spotify with a link to reverify my student status for the premiu student p...

Billy-J

Spotify Star

368 Views

1 replies

0 likes

Premium for Students
  • 368 Views
  • 1 replies
  • 0 likes

premium student to individual plan

PlanPremium student that turned into individual planCountryPhilippinesDeviceSamsung Galaxy S22+Operating SystemOne UI version 7.0 My Question or Issuemy online payment came earlier, I am on auto-pay mode and i've noticed that on my transactions, I wa...

Visitor

Plan Premium student that turned into individual plan Country Philippines Device Samsung Galaxy S22+ Operating System One UI version 7.0    My Question or Issue my online payment ...

Jose_M

Spotify Star

990 Views

1 replies

0 likes

Premium for Students
  • 990 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student Abo reactivate

Plannow Free/ before PremiumCountryGermanyDeviceIphone 15Operating SystemiOS 10 My Question or IssueBecause of the several payment issue my student abo has terminated and already has turned into a spotify free. I want to reactivate the student abo fo...

Newbie

Plan now Free/ before Premium Country Germany Device Iphone 15 Operating System iOS 10   My Question or Issue Because of the several payment issue my student abo has terminated and alr...

Paula_Vi

Moderator

269 Views

1 replies

0 likes

Premium for Students
  • 269 Views
  • 1 replies
  • 0 likes

Student verification same email doesn’t work

PlanStudent PremiumCountryUnited KingdomDevice(iPhone 14)My Question or IssueI have used my Student Discount, and then deleted my account after some time using it. I decided to come back to using Spotify, and created an account using the same email, ...

Visitor

Plan Student Premium Country United Kingdom Device (iPhone 14) My Question or Issue I have used my Student Discount, and then deleted my account after some time using it. I decided to come bac...

Dinowashere

Newbie

1575 Views

3 replies

1 likes

Premium for Students
  • 1575 Views
  • 3 replies
  • 1 likes

Superuser Contribution Premium studentgot expired.

PlanPremium StudentCountryIndiaDeviceSamsung Galaxy s23 feOperating SystemOne ui 8My Question or IssueMy students plan autopay got paused and it got delayed by just 1 day.They are asking to update my payment method to stay on my current plan. My curr...

Casual Listener

Plan Premium Student Country India Device Samsung Galaxy s23 fe Operating System One ui 8 My Question or Issue My students plan autopay got paused and it got delayed by just 1 day.They a...

sooryyasankar

Casual Listener

298 Views

2 replies

1 likes

Premium for Students
  • 298 Views
  • 2 replies
  • 1 likes

Superuser Contribution hulu activation not showing

PlanStudentCountryUSDevice(iPhone 11, Macbook air 2025)Operating System(iOS 26.2) My Question or IssueI can't find the hulu activation and I have looked up many ways and looked in my account

Visitor

Plan Student Country US Device (iPhone 11, Macbook air 2025) Operating System (iOS 26.2)   My Question or Issue I can't find the hulu activation and I have looked up many ways and look...

JR103

Newbie

611 Views

2 replies

0 likes

Premium for Students
  • 611 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Money deducted from bank account but no premium access given

Plan Student Premium Country Device iPhone 13 Operating System iOS 17.3.1 My Question or Issue Using UPI I made my monthly payment for student premium. However on Spotify page it shows the transaction FAILED. So now i have no access to premium. I wil...

Newbie

  Plan Student Premium Country   Device iPhone 13 Operating System iOS 17.3.1   My Question or Issue Using UPI I made my monthly payment for student premium. Howe...

Manish41

Visitor

8442 Views

14 replies

3 likes

Premium for Students
  • 8442 Views
  • 14 replies
  • 3 likes

Already have Hulu/Disney Plus

PlanStudentCountryUnited StatesDeviceN/AOperating SystemN/A My Question or Issue: I currently pay $4.99/mo for the Disney Plus/Hulu (with ads) combo. Since Hulu and Disney Plus are becoming one service, I want to make sure I am understanding correctl...

Newbie

Plan Student Country United States Device N/A Operating System N/A   My Question or Issue: I currently pay $4.99/mo for the Disney Plus/Hulu (with ads) combo. Since Hulu and Disney...

JBayudz

Rising Star 4

2708 Views

1 replies

0 likes

Premium for Students
  • 2708 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution My Student Plan was randomly changed to the Family Plan

PlanFamily Plan (was Student Plan until it was changed without my permission)Country United States My Question or Issue So, I started my Student Plan for Spotify about 2 months ago and was charged $5 for the first month, then I looked back at my bill...

Newbie

Plan Family Plan (was Student Plan until it was changed without my permission) Country  United States  My Question or Issue  So, I started my Student Plan for Spotify about 2 mont...

Naruto_DRILLINGS

Casual Listener

17688 Views

8 replies

0 likes

  • 17688 Views
  • 8 replies
  • 0 likes

Failed payment does not work

PlanStudentCountryFranceDevice(Ipad pro)Operating System(iOS) My Question or IssueHello, it has been more than a year that I have been sending emails and launching chat with help desk but nobody could solve. I have a verified student account and my c...

Casual Listener

  Plan Student Country France Device (Ipad pro) Operating System (iOS)   My Question or Issue Hello, it has been more than a year that I have been sending emails and launching ch...

Tgrlfr

Casual Listener

570 Views

3 replies

1 likes

Premium for Students
  • 570 Views
  • 3 replies
  • 1 likes

Superuser Contribution Problem with my student account

The problem is that i accidentally made one more account thinking that i was logging into my existing one. My existing one has my e mail Id but i had entered my mobile number which led to the creation of a new account.I paid for the student id for th...

Casual Listener

The problem is that i accidentally made one more account thinking that i was logging into my existing one. My existing one has my e mail Id but i had entered my mobile number which led to the creatio...

Eni

Moderator

329 Views

3 replies

0 likes

Premium for Students
  • 329 Views
  • 3 replies
  • 0 likes

I can't find the recurring payments option in Spotify student plan

I tried many times to pay recurring payments for Spotify student plan but every time the one month plan arises and there is no recurring payments plan. I already contacted customer care but they are literally doing anything. But whenever I am going t...

Visitor

I tried many times to pay recurring payments for Spotify student plan but every time the one month plan arises and there is no recurring payments plan. I already contacted customer care but they are ...

Koyubi

Rising Star 3

832 Views

1 replies

0 likes

Other
Web Player
  • 832 Views
  • 1 replies
  • 0 likes

Hulu not connecting Spotify Student Account

I had subscribed to the Spotify Student plan hoping to also use the SHOWTIME and Hulu feature, but it’s showing to me that I don’t have the subscription on either and I’m not eligible? I tried the other solutions and they seem to not work either. I’v...

Visitor

I had subscribed to the Spotify Student plan hoping to also use the SHOWTIME and Hulu feature, but it’s showing to me that I don’t have the subscription on either and I’m not eligible? I tried the ot...

Koyubi

Rising Star 3

1211 Views

1 replies

0 likes

  • 1211 Views
  • 1 replies
  • 0 likes

Can’t connect hulu account to spotify premium student subscription

PlanStudent PremiumCountryUnited StatesDevice(iPhone 11)Operating System(iOS 16.6.1) My Question or IssueI’ve been trying to connect my current hulu account to my new spotify student premium subscription so they get billed together, and keep getting ...

Newbie

Plan Student Premium Country United States Device (iPhone 11) Operating System (iOS 16.6.1)   My Question or Issue I’ve been trying to connect my current hulu account to my new spotify...

Koyubi

Rising Star 3

1115 Views

1 replies

0 likes

Premium for Students
  • 1115 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium student changed my itself to regular premium

Plan Premium student Country Sweden Device (Samsung galaxy S10+) Operating System (Android version 11) My Question or Issue Hello! I have had premium student since mars 2020 and I paid 49sek for it varje month but then this month mars 2021 the premiu...

Newbie

Plan Premium student Country Sweden Device (Samsung galaxy S10+) Operating System (Android version 11)   My Question or Issue Hello!   I have had premium student sin...

Koyubi

Rising Star 3

4346 Views

12 replies

1 likes

Premium for Students
  • 4346 Views
  • 12 replies
  • 1 likes