Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help verifying your Student Discount.
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Moderator
16925 Views
49 replies
0 likes
My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...
Visitor
19276 Views
11 replies
1 likes
PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...
Visitor
159091 Views
108 replies
147 likes
PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...
Newbie
36399 Views
19 replies
1 likes
PlanStudentCountryUnited StatesDeviceN/AOperating SystemN/A My Question or Issue: I currently pay $4.99/mo for the Disney Plus/Hulu (with ads) combo. Since Hulu and Disney Plus are becoming one service, I want to make sure I am understanding correctl...
Plan Student Country United States Device N/A Operating System N/A My Question or Issue: I currently pay $4.99/mo for the Disney Plus/Hulu (with ads) combo. Since Hulu and Disney...
Rising Star 3
1451 Views
1 replies
0 likes
PlanFamily Plan (was Student Plan until it was changed without my permission)Country United States My Question or Issue So, I started my Student Plan for Spotify about 2 months ago and was charged $5 for the first month, then I looked back at my bill...
Plan Family Plan (was Student Plan until it was changed without my permission) Country United States My Question or Issue So, I started my Student Plan for Spotify about 2 mont...
Casual Listener
17087 Views
8 replies
0 likes
PlanStudentCountryFranceDevice(Ipad pro)Operating System(iOS) My Question or IssueHello, it has been more than a year that I have been sending emails and launching chat with help desk but nobody could solve. I have a verified student account and my c...
Plan Student Country France Device (Ipad pro) Operating System (iOS) My Question or Issue Hello, it has been more than a year that I have been sending emails and launching ch...
Casual Listener
501 Views
3 replies
1 likes
The problem is that i accidentally made one more account thinking that i was logging into my existing one. My existing one has my e mail Id but i had entered my mobile number which led to the creation of a new account.I paid for the student id for th...
The problem is that i accidentally made one more account thinking that i was logging into my existing one. My existing one has my e mail Id but i had entered my mobile number which led to the creatio...
Moderator
261 Views
3 replies
0 likes
I tried many times to pay recurring payments for Spotify student plan but every time the one month plan arises and there is no recurring payments plan. I already contacted customer care but they are literally doing anything. But whenever I am going t...
I tried many times to pay recurring payments for Spotify student plan but every time the one month plan arises and there is no recurring payments plan. I already contacted customer care but they are ...
Rising Star 1
772 Views
1 replies
0 likes
I had subscribed to the Spotify Student plan hoping to also use the SHOWTIME and Hulu feature, but it’s showing to me that I don’t have the subscription on either and I’m not eligible? I tried the other solutions and they seem to not work either. I’v...
I had subscribed to the Spotify Student plan hoping to also use the SHOWTIME and Hulu feature, but it’s showing to me that I don’t have the subscription on either and I’m not eligible? I tried the ot...
Rising Star 1
1080 Views
1 replies
0 likes
PlanStudent PremiumCountryUnited StatesDevice(iPhone 11)Operating System(iOS 16.6.1) My Question or IssueI’ve been trying to connect my current hulu account to my new spotify student premium subscription so they get billed together, and keep getting ...
Plan Student Premium Country United States Device (iPhone 11) Operating System (iOS 16.6.1) My Question or Issue I’ve been trying to connect my current hulu account to my new spotify...
Rising Star 1
845 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHow can I get a student plan for a middle school or high school age student?
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue How can...
Casual Listener
7785 Views
7 replies
1 likes
Plan Premium student Country Sweden Device (Samsung galaxy S10+) Operating System (Android version 11) My Question or Issue Hello! I have had premium student since mars 2020 and I paid 49sek for it varje month but then this month mars 2021 the premiu...
Plan Premium student Country Sweden Device (Samsung galaxy S10+) Operating System (Android version 11) My Question or Issue Hello! I have had premium student sin...
Rising Star 1
4046 Views
12 replies
1 likes
Hello, I just had a question on what to do with sheerid's system and how to fix it since every time I try to verify that I'm a student for spotify student discount it will now just say the same error which says "Error, It looks like we're having diff...
Hello, I just had a question on what to do with sheerid's system and how to fix it since every time I try to verify that I'm a student for spotify student discount it will now just say the same error...
Rising Star 1
5566 Views
6 replies
0 likes
Plan Student Country India Device (Iqoo Z9s) Operating System (Funtouch OS 15) My Question or Issue My last payment was debited from my bank in November, so that means I can use the plan till December, right? But my Spotify premium has been cancelled...
Plan Student Country India Device (Iqoo Z9s) Operating System (Funtouch OS 15) My Question or Issue My last payment was debited from my bank in November, so ...
Rising Star 1
1221 Views
2 replies
0 likes
I dont use last name anywhere and since I am supposed to provide last name for verification, I usually put my first name in the section of last name to proceed with the forms and plane tickets. Since my last name is not there on my physical documenta...
I dont use last name anywhere and since I am supposed to provide last name for verification, I usually put my first name in the section of last name to proceed with the forms and plane tickets. Since...
Rising Star 1
986 Views
2 replies
0 likes
PlanPremium IndividualCountryUSDevice(Macbook Pro) My Question or IssueI am stuck in a loop. I thought I reverified my student identification about a month ago, before I was charged full price yesterday, since it has been a year now. Oh no, charged f...
Plan Premium Individual Country US Device (Macbook Pro) My Question or Issue I am stuck in a loop. I thought I reverified my student identification about a month ago, before I was char...
Rising Star 1
3017 Views
9 replies
1 likes
Previously, I have been able to avail Premium for Students using my account. However, since my Bank doesn't allow autopay, it doesn't allow recurring payments, and now I am unable to get Premium.Please help.Country - India
Previously, I have been able to avail Premium for Students using my account. However, since my Bank doesn't allow autopay, it doesn't allow recurring payments, and now I am unable to get Premium. P...
Rising Star 1
759 Views
2 replies
0 likes
I currently have Premium Duo for me and wife. I'm also a full time student and
I currently have Premium Duo for me and wife. I'm also a full time student and
Rising Star 1
722 Views
2 replies
0 likes
PlanPremiumCountryTurkiyeDevice(Samsung Galaxy A53)Operating SystemAndroid My Question or Issue I'm officially studying a 5-year program at university, one year of which is considered an English preparatory year, but according to Spotify, our discoun...
Plan Premium Country Turkiye Device (Samsung Galaxy A53) Operating System Android My Question or Issue I'm officially studying a 5-year program at university, one year o...
Rising Star 1
1377 Views
2 replies
1 likes
Ja faz alguns dias que enquanto ouço um podcast tem varios anuncios no meio oq é super chato. Pago justamente para n quer esse tipo de coisa.
Ja faz alguns dias que enquanto ouço um podcast tem varios anuncios no meio oq é super chato. Pago justamente para n quer esse tipo de coisa.
Visitor
813 Views
2 replies
0 likes
Plan Student Premium Country France Device iPhone 15 Operating System iOS 26.0.1 My Question or Issue Spotify says that my 4-year eligibility for the Student Premium plan ends on [date removed by Mod]. However, after checking the payments I’ve made a...
...y Mod]. By my calculation, that’s only 3 years. ( I'm only a student since 2022, september) I am still a student, and even according to the academic calendar, the dates don’t match. In France, students...
Spotify Star
2593 Views
3 replies
1 likes
My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...
My Question or Issue I upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a p...
Visitor
19276 Views
11 replies
1 likes
PlanFree/PremiumCountry Iphone xr)Operating System(iOS 16) My Question or IssueI was charged for premium student on the 18th of June before my billing date which is today 29th of June and now it’s is showing payment failed even after I was charged an...
Plan Free/Premium Country Iphone xr) Operating System (iOS 16) My Question or Issue I was charged for premium student on the 18th of June before my billing date which is today ...
Newbie
9049 Views
8 replies
1 likes
