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Ongoing Issues

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Premium Student

Get help verifying your Student Discount.

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Forum Posts

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

  • Newbie
  • manualjake
  • Casual Listener
  • 21348 Views
  • 16 replies
  • 0 likes
  • Premium for Students
  • 21348 Views
  • 16 replies
  • 0 likes

Premium student

Just wanted to clarify the exact steps for verification, because I’ve followed through with all the instructions on the pages you have redirected me to and i keep ending up at a blank web page with no confirmation of verification.( also just to prefa...

  • Visitor
  • Just wanted to clarify the exact steps for verification, because I’ve followed through with all the instructions on the pages you have redirected me to and i keep ending up at a blank web page with n...
  • susanglezs
  • Rising Star 4
  • 273 Views
  • 1 replies
  • 2 likes
  • Premium for Students
  • 273 Views
  • 1 replies
  • 2 likes

Superuser Contribution Student Discount verified but shows that I am not eligible

Ive verified and reverified my student verification process. SheerId had showed that I am eligible till the end of 2025 yet for the last 5 months Spotify has refused to recognise my validity and simply says "You are not eligible for Premium for Stude...

  • Casual Listener
  • ...imply says "You are not eligible for Premium for Students" and any link I click on redirects me back to the same page.Please let me know how I can fix this.
  • Vasil
  • Moderator
  • 119 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 119 Views
  • 1 replies
  • 0 likes

Superuser Contribution Getting charged before billing date

PlanFree/PremiumCountry Iphone xr)Operating System(iOS 16) My Question or IssueI was charged for premium student on the 18th of June before my billing date which is today 29th of June and now it’s is showing payment failed even after I was charged an...

  • Visitor
  • Plan Free/Premium Country   Iphone xr) Operating System (iOS 16)   My Question or Issue I was charged for premium student on the 18th of June before my billing date which is today ...
  • macharia__1
  • Casual Listener
  • 127 Views
  • 2 replies
  • 0 likes
  • Premium for Students
  • 127 Views
  • 2 replies
  • 0 likes

Superuser Contribution can't connect hulu to student plan

I have been paying the Premium Student Plan and Hulu, separately. Hulu won't let me change billing to 3rd party, so I canceled my Hulu account. Spotify says to deactivate Hulu under services, but there isn't a deactivate option. I removed access unde...

  • Newbie
  • I have been paying the Premium Student Plan and Hulu, separately. Hulu won't let me change billing to 3rd party, so I canceled my Hulu account. Spotify says to deactivate Hulu under services, but the...
  • yyeyassu
  • Visitor
  • 237 Views
  • 2 replies
  • 0 likes
  • 237 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution [SOLVED] Reverifying issues

hey! I got an email today about reverifying my Student plan, but every time i click on the “Reverify Now” link, it takes me to my account front page. I even tried going through SheerID but my account still says my plan expires next month. I’ve tried ...

  • Casual Listener
  • hey! I got an email today about reverifying my Student plan, but every time i click on the “Reverify Now” link, it takes me to my account front page. I even tried going through SheerID but my account...
  • Elena
  • Moderator
  • 256 Views
  • 5 replies
  • 0 likes
  • Premium for Students
  • 256 Views
  • 5 replies
  • 0 likes

Superuser Contribution Overcharged on Student Account

PlanStudent PremiumCountryNew Zealand DeviceiPhone 11 My Question or IssueIn April I was my student premium account switched to regular premium so I renewed my student discount. Every month without fail I have been charged the regular premium fee. I ...

  • Visitor
  • Plan Student Premium Country New Zealand  Device iPhone 11   My Question or Issue In April I was my student premium account switched to regular premium so I renewed my student disco...
  • Eni
  • Moderator
  • 139 Views
  • 1 replies
  • 1 likes
  • Premium for Students
  • 139 Views
  • 1 replies
  • 1 likes

Unable to verify as a student as Training organisation not listed

I'm based in the UK and a student of 2 Yoga Training Schools, one based in the UK and internationally, the other based in Bali as an online provider. Neither of the organisations are listed ad an approved provdier or being accepted by SheerID to be a...

  • Visitor
  • I'm based in the UK and a student of 2 Yoga Training Schools, one based in the UK and internationally, the other based in Bali as an online provider. Neither of the organisations are listed ad an app...
  • Maxim
  • Spotify Star
  • 111 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 111 Views
  • 1 replies
  • 0 likes

Superuser Contribution trying to get student premium

PlanFree/PremiumCountryNew ZealandDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueKia ora! Im trying to get Spotify premium student but every time I click on the lin...

  • Visitor
  • Plan Free/Premium Country New Zealand Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Ki...
  • lilbugk143
  • Visitor
  • 467 Views
  • 3 replies
  • 1 likes
  • Premium for Students
  • 467 Views
  • 3 replies
  • 1 likes

Superuser Contribution Re: Flipkart spotify coupon

Hello I have an active Spotify student premium plan, will I be able to redeem my FlipKart's Spotify premium code after my current plan's validity ends?

  • Newbie
  • Hello 🙂 I have an active Spotify student premium plan, will I be able to redeem my FlipKart's Spotify premium code after my current plan's validity ends? 
  • Joan
  • Moderator
  • 171 Views
  • 1 replies
  • 0 likes
  • 171 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student discount is not working

My student Id is approved but it was mentioned that it has been already used in my another account, but i have not had student discount ever and my another account is lost, what can i do?

  • Visitor
  • My student Id is approved but it was mentioned that it has been already used in my another account, but i have not had student discount ever and my another account is lost, what can i do?  &nbs...
  • Ivelina
  • Moderator
  • 136 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 136 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student ID discount

It appears Spotify offers a student rate on subscriptions. However, they appear to be very incompetent at validating the student ID.Additionally, it is obvious that they have no mechanism by which to communicate directly with Spotify support to recti...

  • Casual Listener
  • It appears Spotify offers a student rate on subscriptions. However, they appear to be very incompetent at validating the student ID. Additionally, it is obvious that they have no mechanism by which ...
  • abiohacker
  • Casual Listener
  • 218 Views
  • 4 replies
  • 0 likes
  • 218 Views
  • 4 replies
  • 0 likes

Superuser Contribution I paid for Premium Student, my plan still hasn't changed from Individual?

I recently verified for Premium Student and after verification, I paid for Student plan after opting to change my current plan from Premium Individual to Premium Student. But why is the Premium Individual still activated with next payment due in Janu...

  • Newbie
  • I recently verified for Premium Student and after verification, I paid for Student plan after opting to change my current plan from Premium Individual to Premium Student. But why is the Premium Indiv...
  • kklfswimmer
  • Visitor
  • 1133 Views
  • 6 replies
  • 0 likes
  • 1133 Views
  • 6 replies
  • 0 likes

Hulu add on details

PlanFree/PremiumCountryUSMy Question or IssueI want to get Spotify premium with the student discount but it comes with Hulu (with ads) and i already have Hulu (with ads) but l pay $0.99 a month for it plus $2 a month for a Disney plus add on. So l wa...

  • Visitor
  • Plan Free/Premium Country US My Question or Issue I want to get Spotify premium with the student discount but it comes with Hulu (with ads) and i already have Hulu (with ads) but l pay $0.99 a m...
  • Maxim
  • Spotify Star
  • 172 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 172 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cannot activate Hulu with Student Premium

PlanStudent PremiumCountryUSDeviceiPhone 13Operating System My Question or IssueWhen I went to activate my Hulu through the Student Premium, I got to the part when it asks if I already have a MyDisney account and I do, and it has me verify my email b...

  • Visitor
  • Plan Student Premium Country US Device iPhone 13 Operating System     My Question or Issue When I went to activate my Hulu through the Student Premium, I got to the part when it a...
  • OscarDC
  • Moderator
  • 164 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 164 Views
  • 1 replies
  • 0 likes

Premium Student : SheerID "This should only take a few minutes"

PlanPremium IndividualCountrySingaporeDeviceIphone 11 Pro Max, Windows Desktop, Macbook Air 1Operating SystemIOS, Windows My Question or IssueWhy is my SheerID stuck in the "This should only take a few minutes" page i waited for more than 10 minutes ...

  • Visitor
  • Plan Premium Individual Country Singapore Device Iphone 11 Pro Max, Windows Desktop, Macbook Air 1 Operating System IOS, Windows   My Question or Issue Why is my SheerID stuck in the "...
  • osornios
  • Spotify Star
  • 112 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 112 Views
  • 1 replies
  • 0 likes

Can't switch to premium student plan.

I am trying to switch from the premium plan to student premium plan. I was verified via SheerID with no issues. However, when I try to change plans it doesn't change the plan. There are no error messages, it just simply stays on the premium plan.

  • Visitor
  • I am trying to switch from the premium plan to student premium plan. I was verified via SheerID with no issues. However, when I try to change plans it doesn't change the plan. There are no error mess...
  • osornios
  • Spotify Star
  • 143 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 143 Views
  • 1 replies
  • 0 likes

Superuser Contribution I change my individual premium to student premium

I change my individual premium to student premium after purchasing the individual one for 10.99 and student premium is 5.99. What happens to the money the rest of the money I paid?

  • Visitor
  • I change my individual premium to student premium after purchasing the individual one for 10.99 and student premium is 5.99. What happens to the money the rest of the money I paid?
  • Novy
  • Moderator
  • 127 Views
  • 1 replies
  • 0 likes
  • 127 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium student i didnt get the 30 trial with hulu

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question got charged was supposed to be free trial for 30 day trial included hulu but I got charged.

  • Newbie
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question got charged was s...
  • Novy
  • Moderator
  • 186 Views
  • 2 replies
  • 1 likes
  • Premium for Students
  • 186 Views
  • 2 replies
  • 1 likes

Verification Limit Exceeded?

My Question or IssueHello, I successfully verified for the Spotify premium student discount but I exited the page until I was ready to put in my card info. Now it says my verification limit has been exceeded but I’ve never truly received/paid for it ...

  • Visitor
  •     My Question or Issue Hello, I successfully verified for the Spotify premium student discount but I exited the page until I was ready to put in my card info. Now it says my verificati...
  • CxnJosh
  • Visitor
  • 11261 Views
  • 6 replies
  • 0 likes
  • Premium for Students
  • 11261 Views
  • 6 replies
  • 0 likes