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Solved!! Premium Student: stuck on verified page

Hi all! So I currently have the Premium Family plan and wanted to switch back to premium student. However whenever I press the "get started" button it just says that I'm verified and gives me the date and then there's no way to advance past this. The...

  • Casual Listener
  • dotresierra
  • Visitor
  • 21739 Views
  • 41 replies
  • 5 likes
  • Premium for Students
  • 21739 Views
  • 41 replies
  • 5 likes

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

  • Newbie
  • AndresM
  • Moderator
  • 11770 Views
  • 6 replies
  • 0 likes
  • Premium for Students
  • 11770 Views
  • 6 replies
  • 0 likes

Superuser Contribution Why don’t I get my student discount even though I’m a student?

I have verified that I’m a student twice however my discount still doesn’t work and I’m paying 9.99 rather than 4.99.

  • Not applicable
  • I have verified that I’m a student twice however my discount still doesn’t work and I’m paying 9.99 rather than 4.99.
  • Yordan
  • Moderator
  • 486 Views
  • 6 replies
  • 0 likes
  • 486 Views
  • 6 replies
  • 0 likes

Superuser Contribution PROBLEMA PARA PAGAR POR PSE

Ayer me aprobaron el descuento de estudiantes, en mi país (Colombia) existe la opción de pagar por medio de PSE, este método de pago esta disponible para los tres principales planes (el individual, el duo y el familiar) pero no está disponible para e...

  • Casual Listener
  • Ayer me aprobaron el descuento de estudiantes, en mi país (Colombia) existe la opción de pagar por medio de PSE, este método de pago esta disponible para los tres principales planes (el individual, e...
  • JTEVAN
  • Casual Listener
  • 202 Views
  • 2 replies
  • 0 likes
  • Premium for Students
  • 202 Views
  • 2 replies
  • 0 likes

Superuser Contribution why can't i buy premium? Spotify is not taking my payment.

whenever i key in my bank details, there's a grey page that says the web address have been shifted and it's not taking my payment. I'm trying for the student plan and I'm already a verified student for a year.

  • Visitor
  • whenever i key in my bank details, there's a grey page that says the web address have been shifted and it's not taking my payment. I'm trying for the student plan and I'm already a verified student f...
  • Julian
  • Moderator
  • 199 Views
  • 1 replies
  • 1 likes
  • 199 Views
  • 1 replies
  • 1 likes

Solved!! early graduate not old enough for student account?

I have a 15 year old high school graduate (he graduated 2 years early) that has recently enrolled in our local junior college (one that is on the Spotify approved list). he currently pays for his own spotify subscription and now that he has a .edu em...

  • Casual Listener
  • I have a 15 year old high school graduate (he graduated 2 years early) that has recently enrolled in our local junior college (one that is on the Spotify approved list). he currently pays for his own...
  • summer84
  • Casual Listener
  • 88 Views
  • 1 replies
  • 0 likes
  • 88 Views
  • 1 replies
  • 0 likes

Superuser Contribution minhas musicas tocam 10 segundos e depois param

qualquer musica que dou play toca por 10 segundos e em seguida para de tocar, quando passo para a proxima musica ocorre o mesmo erro, tudo isso ainda conectado na internet quando estou sem meus downloads nem sequer tocam

  • Not applicable
  • qualquer musica que dou play toca por 10 segundos e em seguida para de tocar, quando passo para a proxima musica ocorre o mesmo erro, tudo isso ainda conectado na internet quando estou sem meus downl...
  • Elena
  • Moderator
  • 106 Views
  • 1 replies
  • 0 likes
  • 106 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Can’t play my playlists and I can’t even listen to it on my phone/tablet

I played my playlists all day and every night I check it and it works every time but now my playlists don’t work anymore. It keeps saying that it is unavailable and now I can’t get it back to the way it was before. I haven’t had this issue before. I ...

  • Regular
  • I played my playlists all day and every night I check it and it works every time but now my playlists don’t work anymore. It keeps saying that it is unavailable and now I can’t get it back to the way...
  • Kiril
  • Moderator
  • 283 Views
  • 9 replies
  • 0 likes
  • 283 Views
  • 9 replies
  • 0 likes

Superuser Contribution Não consegui fazer minha solicitação para obter premium estudante

Ao fazer minha solicitação preenchendo apenas meu nome e a instituição que curso apareceu a seguinte mensagem "Provedor de identidade desconhecido ou inutilizável", não consigo voltar e nem prosseguir com o pedido.

  • Not applicable
  • Ao fazer minha solicitação preenchendo apenas meu nome e a instituição que curso apareceu a seguinte mensagem "Provedor de identidade desconhecido ou inutilizável", não consigo voltar e nem prossegui...
  • Vasil
  • Moderator
  • 88 Views
  • 1 replies
  • 0 likes
  • 88 Views
  • 1 replies
  • 0 likes

Superuser Contribution spotify premium student account payment not working

I verified as a student and been trying to make payment for premium but payment failed. After trying another card it also failed. What should I do now to make payment succeed?

  • Not applicable
  • I verified as a student and been trying to make payment for premium but payment failed. After trying another card it also failed. What should I do now to make payment succeed?
  • Vasil
  • Moderator
  • 100 Views
  • 1 replies
  • 0 likes
  • 100 Views
  • 1 replies
  • 0 likes

I payed 10€ per month as a student. Can I get these 5€ per month back?

I forgot to send my student document again to extend my student account and payed 6 month long 10€ and not 5. Can I get those 30€ back? Now I got today the student account again.

  • Not applicable
  • I forgot to send my student document again to extend my student account and payed 6 month long 10€ and not 5. Can I get those 30€ back? Now I got today the student account again.
  • Maxim
  • Spotify Star
  • 108 Views
  • 1 replies
  • 0 likes
  • 108 Views
  • 1 replies
  • 0 likes

Superuser Contribution O can't open verification link

After I verified my student account in university portal I got email. And when I want to continue with this link it opens 404 not found

  • Not applicable
  • After I verified my student account in university portal I got email. And when I want to continue with this link it opens 404 not found
  • Alex
  • Moderator
  • 80 Views
  • 1 replies
  • 0 likes
  • 80 Views
  • 1 replies
  • 0 likes

Payment method isn't working

It keeps saying payment method failed despite using my different cards

  • Not applicable
  • It keeps saying payment method failed despite using my different cards
  • Maxim
  • Spotify Star
  • 155 Views
  • 1 replies
  • 0 likes
  • 155 Views
  • 1 replies
  • 0 likes

Superuser Contribution defalarca öğrenci olduğuma dair belgeler yükledim kabul etmiyor. neden?

kaç aydır öğrenci olduğuma dair belgeler yüklüyorum kabul etmiyor. öğrenciyim ve kaç defa premium için para ödedim. !!!

  • Not applicable
  • kaç aydır öğrenci olduğuma dair belgeler yüklüyorum kabul etmiyor. öğrenciyim ve kaç defa premium için para ödedim. !!!
  • AndresM
  • Moderator
  • 167 Views
  • 1 replies
  • 0 likes
  • 167 Views
  • 1 replies
  • 0 likes

Superuser Contribution OFERTA JÁ APROVEITADA CONTA UNIVERSITÁRIA????

Preciso de ajuda no caso também, estou tendo dificuldades de reativar meu plano universitário

  • Not applicable
  • Preciso de ajuda no caso também, estou tendo dificuldades de reativar meu plano universitário
  • Vasil
  • Moderator
  • 154 Views
  • 1 replies
  • 0 likes
  • 154 Views
  • 1 replies
  • 0 likes

Why can't I reverify my student account?

I'm a student and I missed the timeline for reverification because of a tough personal situation I was dealing with. It should not be this difficult to reverify my account. The reverification link says "Unfortunately, we couldn't confirm that you're ...

  • Not applicable
  • I'm a student and I missed the timeline for reverification because of a tough personal situation I was dealing with. It should not be this difficult to reverify my account. The reverification link sa...
  • Maxim
  • Spotify Star
  • 113 Views
  • 1 replies
  • 0 likes
  • 113 Views
  • 1 replies
  • 0 likes

Superuser Contribution Kicked out of Student account

I started my premium student account 5 months ago and today suddenly my account is a normal Spotify Premium Account even though it says that I can have the student premium to up to 12 months. I tried to verify as a student again but it can't find me ...

  • Visitor
  • I started my premium student account 5 months ago and today suddenly my account is a normal Spotify Premium Account even though it says that I can have the student premium to up to 12 months. I tried...
  • Yordan
  • Moderator
  • 111 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 111 Views
  • 1 replies
  • 0 likes

Superuser Contribution I've been charged 9,99 when I have student premium

PlanPremiumCountrySpainDeviceXiaomi mi11iOperating SystemAndroidI've been charged as standard premium when I had student premium, and 12 months hasn't past since I got it and I'm still at the university.

  • Visitor
  • Plan Premium Country Spain Device Xiaomi mi11i Operating System Android I've been charged as standard premium when I had student premium, and 12 months hasn't past since I got it and I'm stil...
  • Elena
  • Moderator
  • 189 Views
  • 3 replies
  • 0 likes
  • Premium for Students
  • 189 Views
  • 3 replies
  • 0 likes

Superuser Contribution Ads on premium student subscription

I have a Premium Student subscription and my payments go through every month, yet I still get the occasional ad around the beginning of a podcast for example.Why is that? I know these aren't the podcast's paid sponsorships.

  • Visitor
  • I have a Premium Student subscription and my payments go through every month, yet I still get the occasional ad around the beginning of a podcast for example. Why is that? I know these aren't the po...
  • Yordan
  • Moderator
  • 159 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 159 Views
  • 1 replies
  • 0 likes

Superuser Contribution Used inactive Hulu account for Spotify and Hulu doesn’t work

I just signed up for Spotify Premium for Students and I went to go activate my Hulu subscriptions and I used the same email as I have on my Spotify account. Problem, I believe, is the Hulu account activate was previously inactive and now it won’t let...

  • Visitor
  •   I just signed up for Spotify Premium for Students and I went to go activate my Hulu subscriptions and I used the same email as I have on my Spotify account. Problem, I believe, is the Hulu a...
  • Novy
  • Moderator
  • 147 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 147 Views
  • 1 replies
  • 0 likes