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Forum Posts

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

  • Newbie
  • bktpycq32396kl53n1fk
  • Newbie
  • 28319 Views
  • 20 replies
  • 0 likes
  • Premium for Students
  • 28319 Views
  • 20 replies
  • 0 likes

Superuser Contribution Student Discount won’t Renew

As the title says, every time I try to reverify the fact that I’m a student, it doesn’t work. It just sends me to the main settings page.So far, I’ve tried using a private tab, erasing cookies, and cancelling my subscription and renewing it (Which mo...

  • Newbie
  • As the title says, every time I try to reverify the fact that I’m a student, it doesn’t work. It just sends me to the main settings page. So far, I’ve tried using a private tab, erasing cookies, and...
  • MihailY
  • Moderator
  • 259 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 259 Views
  • 1 replies
  • 0 likes

I can't pay to use Spotify premium.

PlanFree/PremiumCountryTurkeyDevice(Samsung galaxy a24)Operating System( Android Oreo,) My Question or IssueMy bank card is open for payments, but when I make a payment, I get a warning to try another card. I want the problem to be solved.

  • Visitor
  • Plan Free/Premium Country Turkey Device (Samsung galaxy a24) Operating System ( Android Oreo,)   My Question or Issue My bank card is open for payments, but when I make a payment,...
  • osornios
  • Spotify Star
  • 214 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 214 Views
  • 1 replies
  • 0 likes

Student premium account not active after verification and payment done

I was done verification and payment on 21/02/2025 but my premium student Spotify account doesn't active PlanStudent PremiumCountryIndia Device Samsung Galaxy s 21feOperating System Android 14 My Question or IssueI was done verification and payment on...

  • Visitor
  • I was done verification and payment on 21/02/2025 but my premium student Spotify account doesn't active  Plan Student Premium Country India  Device  Samsung Galaxy s 21fe Opera...
  • osornios
  • Spotify Star
  • 239 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 239 Views
  • 1 replies
  • 0 likes

Is there no student plan for middle and high school students?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHow can I get a student plan for a middle school or high school age student?

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue How can...
  • Nicoleannebarto1
  • Newbie
  • 1179 Views
  • 3 replies
  • 1 likes
  • Premium for Students
  • 1179 Views
  • 3 replies
  • 1 likes

Superuser Contribution Hacked account, student premium

My Question or IssueMy account has been hacked as I had activated Student Premium discount a month earlier. Now I can't get Student Premium back on a new account as "Verification Limit Exceed" error occours. I already contacted SheerID by they coudn'...

  • Visitor
  • My Question or Issue My account has been hacked as I had activated Student Premium discount a month earlier. Now I can't get Student Premium back on a new account as "Verification Limit Exceed" erro...
  • Joan
  • Moderator
  • 347 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 347 Views
  • 1 replies
  • 0 likes

Renewed Student premium double charged

ok this might be stupid but I just paid for my student premium for the month like a week ago and today I realized I needed to renew my student status. Well when I went to go do that it tried to charge me again and while yes it’s just six dollars it’s...

  • Newbie
  • ok this might be stupid but I just paid for my student premium for the month like a week ago and today I realized I needed to renew my student status. Well when I went to go do that it tried to charg...
  • Not applicable
  • 530 Views
  • 4 replies
  • 0 likes
  • Premium for Students
  • 530 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution Student offer in Czechia - information inconsistency

Hi, I have 3 questions regarding Student Premium Offer in Czechia. Firstly, does the offer include first month premium for free? Google said yes, but it in not in the T&C and not on the website anywhere. Also T&C said that it can be used up to 3times...

  • Casual Listener
  • ...nywhere. Also T&C said that it can be used up to 3times, but FAQ said 4time - what is correct? Also - students are in Czechia usually for 5 years for standart Master program, can the time period b...
  • Ivelina
  • Moderator
  • 591 Views
  • 3 replies
  • 0 likes
  • 591 Views
  • 3 replies
  • 0 likes

Superuser Contribution I was doubly charged through autopay for a month then it failed and my subscription got cancelled.

PlanPremium - StudentCountryIndiaDeviceIphone 15 proOperating SystemIos 18.3.1 My Question or IssueI was charged on 4th February 2025 through an auto pay request on google pay which was successful. Somehow there was another payment request on 5th feb...

  • Visitor
  • Plan Premium - Student Country India Device Iphone 15 pro Operating System Ios 18.3.1   My Question or Issue I was charged on 4th February 2025 through an auto pay request on google pa...
  • Joan
  • Moderator
  • 345 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 345 Views
  • 1 replies
  • 0 likes

Superuser Contribution I'm getting It looks like you’ve taken a trial before error while trying to get student offer

PlanFree/PremiumCountryIndiaDeviceMacbook pro M3Operating System(iOS 10, Android Oreo, Windows 10, etc.) My Question or IssueI'm facing this issue "It looks like you’ve taken a trial beforeIt looks like you’ve taken a trial before, which means you ar...

  • Newbie
  • Plan Free/Premium Country India Device Macbook pro M3 Operating System (iOS 10, Android Oreo, Windows 10, etc.)   My Question or Issue I'm facing this issue "It looks like you’ve ...
  • Maria
  • Moderator
  • 632 Views
  • 4 replies
  • 0 likes
  • Premium for Students
  • 632 Views
  • 4 replies
  • 0 likes

I activated student plan on wrong account

I just activated my student plan in the wrong account, how can I change it, because now there is an error in my main account.How can I proceed?

  • Newbie
  • I just activated my student plan in the wrong account, how can I change it, because now there is an error in my main account. How can I proceed?
  • ju71_
  • Visitor
  • 460 Views
  • 2 replies
  • 0 likes
  • Premium for Students
  • 460 Views
  • 2 replies
  • 0 likes

no longer have access to student email, phone logged me off, premium plan

I have Spotify student with Hulu through my old school email (that I no longer have access to), but I continue to pay the student rate as I am still a student, although at a different school. This morning, my phone logged me out of Spotify and a few ...

  • Newbie
  • I have Spotify student with Hulu through my old school email (that I no longer have access to), but I continue to pay the student rate as I am still a student, although at a different school. This mo...
  • ribezaz
  • Spotify Star
  • 304 Views
  • 1 replies
  • 1 likes
  • Premium for Students
  • 304 Views
  • 1 replies
  • 1 likes

Premium Student change to Premium Individual

I received a notification regarding the payment for Spotify Premium. I was charged for RM 15.90 instead of RM 8.90. Could I get a refund since I’m subscribing to Premium Student and not Premium Individual. I did not even get any notification stating ...

  • Visitor
  • I received a notification regarding the payment for Spotify Premium. I was charged for RM 15.90 instead of RM 8.90. Could I get a refund since I’m subscribing to Premium Student and not Premium Indiv...
  • Uma18
  • Visitor
  • 1233 Views
  • 2 replies
  • 0 likes
  • 1233 Views
  • 2 replies
  • 0 likes

Superuser Contribution Student Premium payment keeps failing

PlanStudent PremiumCountryPakistan Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy automatic monthly payment for student premium failed a few days ago, I had a si...

  • Casual Listener
  • Plan Student Premium Country Pakistan  Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Iss...
  • pablobarry
  • Casual Listener
  • 1912 Views
  • 7 replies
  • 0 likes
  • Premium for Students
  • 1912 Views
  • 7 replies
  • 0 likes

Premium not accessible

I don't use my last name on my official document. So I don't have my last name on my ID but it's mandatory to write your last name in spotify and because of that, I believe my documents are not getting verifiedPlanFree/PremiumCountryIndia Device(Sams...

  • Visitor
  • I don't use my last name on my official document. So I don't have my last name on my ID but it's mandatory to write your last name in spotify and because of that, I believe my documents are not getti...
  • Maxim
  • Spotify Star
  • 269 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 269 Views
  • 1 replies
  • 0 likes

Superuser Contribution La aplicación me sacó de mi Spotify estudiantil, olo tengo una cuenta grati

Hace poco obtuve una cuenta premim estudiantil y la estaba usando normar pero ayer de un momento a otro solo me aparece como una cuenta gratis

  • Visitor
  • Hace poco obtuve una cuenta premim estudiantil y la estaba usando normar pero ayer de un momento a otro solo me aparece como una cuenta gratis
  • OscarDC
  • Moderator
  • 285 Views
  • 1 replies
  • 0 likes
  • 285 Views
  • 1 replies
  • 0 likes

Superuser Contribution No me deja finalizar la compra de Premium para Estudiantes

Hola, el problema que tengo es que cuando quiero pagar por el premiun para estudiantes con la prueba gratuita de 1 mes, no me aparece la opción para registrar los datos de mi tarjeta Visa y concretar la compra. Pero sí me deja cuando voy a la otra op...

  • Newbie
  • Hola, el problema que tengo es que cuando quiero pagar por el premiun para estudiantes con la prueba gratuita de 1 mes, no me aparece la opción para registrar los datos de mi tarjeta Visa y concretar...
  • user-removed
  • Not applicable
  • 576 Views
  • 2 replies
  • 0 likes
  • Premium for Students
  • 576 Views
  • 2 replies
  • 0 likes

Superuser Contribution Request to add college - sheer ID form

My Question or IssueHello I have found the link for the sheerID form to request for a college to be added. However there is no submit button on the form. Is there an email address? Please help. Many thanks Lucky

  • Visitor
  •   My Question or Issue Hello   I have found the link for the sheerID form to request for a college to be added. However there is no submit button on the form. Is there an email addres...
  • elenaitsred
  • Visitor
  • 5164 Views
  • 4 replies
  • 2 likes
  • Premium for Students
  • 5164 Views
  • 4 replies
  • 2 likes

Superuser Contribution Can’t choose the student plan

PlanPremiumCountryVenezuelaDeviceiPhone 15 pro maxOperating SystemCurrent operating system My Question or IssueI was already verified for the student plan but in the list of plans when I'm going to choose it says "Sorry, you are not eligible for that...

  • Casual Listener
  • Plan Premium Country Venezuela Device iPhone 15 pro max Operating System Current operating system    My Question or Issue I was already verified for the student plan but in the li...
  • AlejaR
  • Moderator
  • 478 Views
  • 2 replies
  • 0 likes
  • Premium for Students
  • 478 Views
  • 2 replies
  • 0 likes

Superuser Contribution Can't select Student Premium although validated

PlanFamily --> want to change to Student CountryAustria My Question or Issue:I validated my student status and it says that I am validated until 1.2.2026. However, when I now try to change my subscription from Family to Student, it tells me that I am...

  • Visitor
  •   Plan Family --> want to change to Student   Country Austria     My Question or Issue: I validated my student status and it says that I am validated until 1.2.2026. H...
  • Joan
  • Moderator
  • 248 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 248 Views
  • 1 replies
  • 0 likes