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Solved!! Premium Student Hulu Access

My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...

Newbie

Azra0

Visitor

13419 Views

11 replies

1 likes

Premium for Students
  • 13419 Views
  • 11 replies
  • 1 likes

Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

Nick1412

Regular

145351 Views

106 replies

144 likes

Premium for Students
  • 145351 Views
  • 106 replies
  • 144 likes

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

Newbie

bktpycq32396kl53n1fk

Newbie

34350 Views

19 replies

1 likes

Premium for Students
  • 34350 Views
  • 19 replies
  • 1 likes

Superuser Contribution choose wrong university

Hello, today I would like to change my abo, from a normal premium account to the premium student account. Now, I choose the wrong university and I cannot do it again. I there a possibility to get the premium student account without delete my actual a...

Visitor

Hello,   today I would like to change my abo, from a normal premium account to the premium student account. Now, I choose the wrong university and I cannot do it again. I there a possibility t...

Aceeper2

Newbie

2675 Views

4 replies

0 likes

Premium for Students
  • 2675 Views
  • 4 replies
  • 0 likes

Superuser Contribution UPI AUTOPAY FAILED

PlanPremium Student CountryIndia DeviceSamsung A15 5G My Question or Issue :- i had purchased student premium account on Feb. It had been working well for these 2 months. Yesterday my autorenewal was supposed to happen. But for some reason it shows t...

Visitor

  Plan Premium Student  Country India  Device Samsung A15 5G   My Question or Issue :- i had purchased student premium account on Feb. It had been working well for these 2...

Susan_GP

Moderator

1211 Views

2 replies

0 likes

Premium for Students
  • 1211 Views
  • 2 replies
  • 0 likes

Premium student

PlanFree CountryCzech Republic DeviceZ Flip 5 Samsung Operating SystemOne UI 6 My Question or Issue Hello,I'm having trouble claiming my free month of Student Premium. I helped my sibling set up her own Spotify account and used my payment card so she...

Casual Listener

Plan Free   Country Czech Republic    Device Z Flip 5 Samsung   Operating System One UI 6   My Question or Issue   Hello, I'm having trouble claiming my f...

Maxim

Spotify Star

1933 Views

1 replies

0 likes

Premium for Students
  • 1933 Views
  • 1 replies
  • 0 likes

Solved!! My Student Plan changed to Premium Individual

Note: I currently use Spotify in two devices: my phone and my laptop. That's why I included both of them below. Plan Premium Student Country Dominican Republic Device Samsung Galaxy A05, Dell Latitude 7280 Operating System Android 11, Windows 11 My Q...

Casual Listener

...05, Dell Latitude 7280 Operating System Android 11, Windows 11   My Question or Issue Good evening. I've been subscribed to the Premium Plan for Students for a couple of years now. In s...

Maxim

Spotify Star

3065 Views

3 replies

0 likes

Premium for Students
  • 3065 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Unable to deactivate associated Hulu account

PlanPremium StudentDevice(MacBook Pro, iPhone 12) My Question or IssueWhen I follow Hulu's and Spotify's instructions to locate the deactivation button for Hulu under "Your Services" in "Account Overview", it's not there. I'd very much like to deacti...

Casual Listener

Plan Premium Student Device (MacBook Pro, iPhone 12)   My Question or Issue When I follow Hulu's and Spotify's instructions to locate the deactivation button for Hulu under "Your Services"...

Chaser324

Casual Listener

7656 Views

9 replies

1 likes

Premium for Students
  • 7656 Views
  • 9 replies
  • 1 likes

Superuser Contribution Payment for those studying abroad

Hey, I am an Australian student who is currently doing an exchange program in the UK and I was wondering if I will now be charged UK student prices or AUD prices? Thanks

Visitor

Hey, I am an Australian student who is currently doing an exchange program in the UK and I was wondering if I will now be charged UK student prices or AUD prices?      Thanks 

MihailY

Moderator

1407 Views

3 replies

0 likes

Premium for Students
  • 1407 Views
  • 3 replies
  • 0 likes

Failed Payment

PlanPremium Student CountryKenya DeviceSamsung A03Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI got an email saying that my payment has failed yet they cut out the subscription fee from my card. What do I do about this...

Casual Listener

  Plan Premium Student  Country Kenya   Device Samsung A03 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I got an email saying t...

pun10tial

Roadie

1848 Views

1 replies

0 likes

Premium for Students
  • 1848 Views
  • 1 replies
  • 0 likes

Verified my discount to a wrong account

PlanPremium Student Country: South Africa DeviceSamsung Galaxy A05s Operating SystemAndroid My Question or IssueI got my student discount. When I verified my account, I accidentally verified the wrong account. How do I switch verification?

Visitor

Plan Premium Student   Country: South Africa   Device Samsung Galaxy A05s   Operating System Android    My Question or Issue I got my student discount. When I ve...

Billy-J

Spotify Star

1652 Views

3 replies

0 likes

Premium for Students
  • 1652 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

Newbie

Plan Premium Country United Kingdom  Device (iPhone 7, Macbook Pro late 2016) Operating System (iOS)   My Question or Issue I have tried to change my subscription to student ...

bktpycq32396kl53n1fk

Newbie

34350 Views

19 replies

1 likes

Premium for Students
  • 34350 Views
  • 19 replies
  • 1 likes

Can I get my money back?

I have a student premium account for €6,99, spotify took €10,99 of my bankaccount

Visitor

I have a student premium account for €6,99, spotify took €10,99 of my bankaccount

Jose_M

Spotify Star

658 Views

1 replies

0 likes

  • 658 Views
  • 1 replies
  • 0 likes

Superuser Contribution Switched from Duo to student, now cant undo

Hi, I recently tried to switch my premium duo account to a student plan as my husband is a student. However, we didnt realize that is only for 1 person, and I added his student knfo to my account. I cancelled immediately, but I want the student accou...

Visitor

Hi,   I recently tried to switch my premium duo account to a student plan as my husband is a student. However, we didnt realize that is only for 1 person, and I added his student knfo to my ac...

Joan

Moderator

589 Views

1 replies

0 likes

Premium for Students
  • 589 Views
  • 1 replies
  • 0 likes

Superuser Contribution Payment failed

PlanPremium for studentsCountry Deviceiphone 14 pro max and laptopOperating Systemios 18, windows 11 My Question or Issueso previously I subscribed to the 99tk/month plan paying through my mobile operator but unfortunately the 2nd months' payment fai...

Visitor

  Plan Premium for students Country   Device iphone 14 pro max and laptop Operating System ios 18, windows 11   My Question or Issue so previously I subscribed to the 99tk/m...

Susan_GP

Moderator

564 Views

1 replies

0 likes

Premium for Students
  • 564 Views
  • 1 replies
  • 0 likes

payment fail

Hi i’m trying to pay for spotify student premium and every time I put in my card information it says payment fail. There’s money in my account and i’ve also checked to see if i qualify for the student premium, and i do. I don’t understand why it’s no...

Newbie

 Hi i’m trying to pay for spotify student premium and every time I put in my card information it says payment fail. There’s money in my account and i’ve also checked to see if i qualify for the ...

Bittencourt

Spotify Star

481 Views

1 replies

0 likes

Premium for Students
  • 481 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student Subscription

I paid for a 3months STUDENT SUBSCRIPTION at 59/-. And before 7 days of ending this subscription period i cancelled the auto new option. After this subscription ended, I go for resubscription but it's shows me to resubmit the documents for verificati...

Visitor

I paid for a 3months STUDENT SUBSCRIPTION at 59/-. And before 7 days of ending this subscription period i cancelled the auto new option. After this subscription ended, I go for resubscription but it'...

Vasil

Moderator

518 Views

1 replies

0 likes

Premium for Students
  • 518 Views
  • 1 replies
  • 0 likes

Superuser Contribution Payment

I have premium student. My account got debited yet spotify says my payment failed and i had to downgrade to free without trying to check the errorPlansStudent PremiumCountryIndiaDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating Syste...

Visitor

I have premium student. My account got debited yet spotify says my payment failed and i had to downgrade to free without trying to check the error Plans Student Premium Country India Device (iP...

Vasil

Moderator

653 Views

1 replies

0 likes

Premium for Students
  • 653 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Charged for premium while still have a student discount

PlanPremium/Premium Student CountrySouth Africa DeviceHuawei P30 Lite Operating SystemEMUI My Question or IssueI first got my student discount in April 2023. Then I had to cancel the subscription around August with the aim of changing the billing dat...

Visitor

  Plan Premium/Premium Student  Country South Africa  Device Huawei P30 Lite  Operating System EMUI   My Question or Issue I first got my student discount in April...

DavidgGVv

Visitor

3251 Views

9 replies

0 likes

Premium for Students
  • 3251 Views
  • 9 replies
  • 0 likes

My data has been stolen

Hi, I've recently learned that someone has stolen my student ID info and used it to buy the Student Premium plan. I would like my data to be disconnected from that account and deleted. I can of course provide any information through a private convers...

Visitor

Hi, I've recently learned that someone has stolen my student ID info and used it to buy the Student Premium plan. I would like my data to be disconnected from that account and deleted. I can of cours...

Billy-J

Spotify Star

470 Views

1 replies

0 likes

Premium for Students
  • 470 Views
  • 1 replies
  • 0 likes

Verification

Hi! Why can’t I proceed to verification?PlanStudentPremiumCountryPH Device(iPhone X)Operating System(iOS)) My Question or Issue

Visitor

Hi! Why can’t I proceed to verification? Plan StudentPremium Country PH   Device (iPhone X) Operating System (iOS))   My Question or Issue  

Billy-J

Spotify Star

414 Views

1 replies

0 likes

Premium for Students
  • 414 Views
  • 1 replies
  • 0 likes