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Charged for free 3 months trail but invoice shows $0

Charged for free 3 months trail but invoice shows $0

Plan

Premium Student 3 Month Trial

Country

Australia 

Device

iPad Pro

Operating System

iOS

 

My Question or Issue

I got charged 1.20 AUD for a free 3 month subscription for students, also the invoice emailed to me clearly showed $0.00 Total, I am very unsatisfied by Spotify’s payment experience and I want a refund of my money ASAP.

Reply
1 Reply

Hey @Tennit,

 

Thanks for coming to the Community.

 

When you sign up for a free trial, you may notice an authorization charge for a small amount on your account. This is Spotify’s way of verifying the validity of your payment method. It’s only a temporary hold and will disappear shortly.

 

Although Spotify releases these funds immediately, it may take longer for your bank to process the transaction.

 

I hope this clears things up 🙂

MaximSpotify Star
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