Solved!! Can't access DJ
I am an American Premium user. When I go into my music feed, the DJ card is not there.
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Start a topicI am an American Premium user. When I go into my music feed, the DJ card is not there.
i saw that everyone can make their room on site but i can’t there’s only errors
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Studio is definitely alpha material. It can supposedly create playlists, but every time it tries to add a track, at first it hallucinates that it did successfully, but the playlist remains empty.&nb...
skeenantest
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136 Views
3 replies
0 likes
It would be most useful to have a sleep timer. I am not certain if the country of usage is critical, but my account is via your Canadian app. Various podcast apps have this feature in increments of 10min, 15min, 30min, 45min, 1 hour, etc., in a simpl...
Visitor
It would be most useful to have a sleep timer. I am not certain if the country of usage is critical, but my account is via your Canadian app. Various podcast apps have this feature in increments of 1...
lilydaysi
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Hi Spotify Community, I'm experiencing a lyrics formatting issue on my Samsung Galaxy Tab S10. Device: Samsung Galaxy Tab S10 Android: 16 One UI: 8.0 Spotify version: 9.1.64.1676 The lyri...
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5 replies
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PlanFreeCountryUSDeviceXbox OneOperating System10.0.26100.9426My Question or IssueXbox One keeps skipping songs to the next song after 20-40 seconds, i dont have this issue on any other device except the Xbox One, i've tried reinstalling it many time...
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Plan Free Country US Device Xbox One Operating System 10.0.26100.9426 My Question or Issue Xbox One keeps skipping songs to the next song after 20-40 seconds, i dont have this issue on any o...
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Moderator
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7 replies
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PlanPremiumCountrySwedenDevicePs5Operating System My Question or IssueWhenever i play music on my ps5 after 1 minute all of my sound disepears not just spotify all sound, and i need to restart my tv. I have deleted and re downloded, and logged out an...
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Plan Premium Country Sweden Device Ps5 Operating System My Question or Issue Whenever i play music on my ps5 after 1 minute all of my sound disepears not just spotify all soun...
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3 replies
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Tried closing out, back in. Works fine on my phone, but just want it on tv
Casual Listener
Tried closing out, back in. Works fine on my phone, but just want it on tv
mattcasdorph
Casual Listener
17539 Views
30 replies
2 likes
I pay the premium subscription and now it is almost impossible to skip ads while listening to podcasts.
Visitor
I pay the premium subscription and now it is almost impossible to skip ads while listening to podcasts.
Bney
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4759 Views
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PlanPremiumCountryUSADevicePixel 6 ProOperating SystemAndroid 14Spotify version: 8.8.92.700My Question or IssueEverytime I open the app it switches playback to repeat/loop. It's not much of an issue if I hit play on a playlist. But I generally don't ...
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This has only been a recent issue for me (the last 2 months maybe), but it's been a constant thing with every podcast I listen to. Each time I go to listen to a podcast, it opens up immediately with a 1-2 minute ad, then periodically sometimes in the...
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This has only been a recent issue for me (the last 2 months maybe), but it's been a constant thing with every podcast I listen to. Each time I go to listen to a podcast, it opens up immediat...
Dawn38
Newbie
197223 Views
207 replies
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Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...
Moderator
Hey folks! Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself? We're creating this thread in case you're in need of r...
Kam23
Casual Listener
70410 Views
302 replies
26 likes
Clicking on the album art for the currently playing song no longer jumps to that song's position in the current playlist. Instead, it takes me to the album page associate with that track. Except it doesn't even take me to the album page as if I had c...
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Clicking on the album art for the currently playing song no longer jumps to that song's position in the current playlist. Instead, it takes me to the album page associate with that track. Except it d...
TrantaLocked
Music Fan
34652 Views
157 replies
59 likes
Hey! I am getting my password reset since I've started using a VPN - NordVPN in particular. It is becoming extremely annoying. I know that the official position is no VPN support, but a "disable this layer" of security (aka annoying no-requested pass...
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Hey! I am getting my password reset since I've started using a VPN - NordVPN in particular. It is becoming extremely annoying. I know that the official position is no VPN support, but a "disable this...
Idontwantaprofile22
Visitor
21344 Views
16 replies
2 likes
Plan Premium Country Brazil Device Samsung Tab A9+, Samsung S20FE, Redmi 8A, Samsung Galaxy A35, PC Operating System Android and Windows 10/11 The Issue Whenever I select a new song in a playlist, the queue do not reshuffle. I tried a clean install, ...
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Plan Premium Country Brazil Device Samsung Tab A9+, Samsung S20FE, Redmi 8A, Samsung Galaxy A35, PC Operating System Android and Windows 10/11 The Issue Whenever I select a...
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Newbie
34250 Views
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PlanPremiumCountryGermanyDevicePlaystation 5Operating SystemPlaystation My Question or IssueMy spotify on the ps5 used work normally i could hear my songs in the background while playing games and hearing the game sound but since today i cant hear my...
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17411 Views
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I feel like I’m being tormented with adverts to purchase Premium. Sometimes I watch 3 advertisements and I do not get 30 minutes of ad free music. Then 1 or 2 songs play and then the same advertisements again! I would not mind the advertisements if I...
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I feel like I’m being tormented with adverts to purchase Premium. Sometimes I watch 3 advertisements and I do not get 30 minutes of ad free music. Then 1 or 2 songs play and then the same advertiseme...
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86990 Views
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PlanPremiumCountryChile Is this happening to anyone else?
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Plan Premium Country Chile Is this happening to anyone else?
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4054 Views
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Recently, a few of my friends have told me about this chatting feature on Spotify. They have sent me the links, I’m on the app, and we are all following each other back. However, they additionally tell me that there is an option in the settings I hav...
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