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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • ru25
  • Visitor
  • 25304 Views
  • 139 replies
  • 14 likes
  • Other
  • 25304 Views
  • 139 replies
  • 14 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 23227 Views
  • 9 replies
  • 2 likes
  • Other
  • 23227 Views
  • 9 replies
  • 2 likes

Solved!!Superuser Contribution Previously available podcast suddenly says not available in my region

I regularly listen to the Rockonteurs podcast in the UK as a UK user and went back to finish off an episode I'd started to listen to on Sunday. Spotify now says "Sorry that's not currently available in your region" but it most surely is. My region is...

  • Casual Listener
  • I regularly listen to the Rockonteurs podcast in the UK as a UK user and went back to finish off an episode I'd started to listen to on Sunday. Spotify now says "Sorry that's not currently available ...
  • 1marcoose
  • Casual Listener
  • 77 Views
  • 2 replies
  • 0 likes
  • 77 Views
  • 2 replies
  • 0 likes

Superuser Contribution Shuffle Won't Work with Filter

PlanPremiumCountryUSADevicePC via AppOperating SystemWindows 10 My Question or IssueWhen selecting a filter at the top of my liked playlist, for example Indie, trying to shuffle between those filtered songs, Spotify still plays my complete catalog of...

  • Newbie
  • Plan Premium Country USA Device PC via App Operating System Windows 10   My Question or Issue When selecting a filter at the top of my liked playlist, for example Indie, trying to shuf...
  • Maria
  • Moderator
  • 347 Views
  • 3 replies
  • 1 likes
  • 347 Views
  • 3 replies
  • 1 likes

Superuser Contribution Why do most songs play too fast - at a faster speed than original recording

Why do most songs play too fast - at a faster speed than original recordings? This ruins the original song and raises the key it was recorded in.

  • Visitor
  • Why do most songs play too fast - at a faster speed than original recordings? This ruins the original song and raises the key it was recorded in.
  • Joan
  • Moderator
  • 61 Views
  • 1 replies
  • 0 likes
  • 61 Views
  • 1 replies
  • 0 likes

Superuser Contribution Request to Update Podcast Description

CountryUSA DeviceiPhone 16 My Question or IssueHello Spotify Support, I hope you’re doing well! I’m reaching out regarding my podcast Ask My Mom. In the show description, I mistakenly listed my mom as a certified **bleep** therapist, but her correct ...

  • Visitor
  •     Country USA    Device iPhone 16     My Question or Issue Hello Spotify Support,   I hope you’re doing well! I’m reaching out regarding my podcast A...
  • Joan
  • Moderator
  • 66 Views
  • 1 replies
  • 0 likes
  • Sony
  • 66 Views
  • 1 replies
  • 0 likes

Superuser Contribution Skipping when connected to car Bluetooth

iPhone 14 Pro MaxSpotify up to dateWhen listening whilst connected to car Bluetooth I am encountering a lot of skipping. This happens on every track I try to play via Spotify. I have used another phone and account and this problem does not occur. I a...

  • Visitor
  • iPhone 14 Pro Max Spotify up to date When listening whilst connected to car Bluetooth I am encountering a lot of skipping. This happens on every track I try to play via Spotify. I have used ano...
  • Maria
  • Moderator
  • 332 Views
  • 5 replies
  • 2 likes
  • 332 Views
  • 5 replies
  • 2 likes

I can't log into my account.

I can't log into my account. When I log in, I immediately get an error "something went wrong" and I'm kicked out of my account, although a couple of hours ago everything was fine

  • Visitor
  • I can't log into my account. When I log in, I immediately get an error "something went wrong" and I'm kicked out of my account, although a couple of hours ago everything was fine
  • osornios
  • Spotify Star
  • 60 Views
  • 1 replies
  • 0 likes
  • 60 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Song Queue and Shuffle not working

PlanPremiumCountryBrazilDeviceSamsung Tab A9+, Samsung S20FE, Redmi 8A, Samsung Galaxy A35, PCOperating SystemAndroid and Windows 10/11 The IssueWhenever I select a new song in a playlist, the queue do not reshuffle.I tried a clean install, flush dns...

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  • Regular
  • Plan Premium Country Brazil Device Samsung Tab A9+, Samsung S20FE, Redmi 8A, Samsung Galaxy A35, PC Operating System Android and Windows 10/11   The Issue Whenever I select a new song ...
  • Tempest716
  • Visitor
  • 3077 Views
  • 36 replies
  • 1 likes
  • Other
  • 3077 Views
  • 36 replies
  • 1 likes

Superuser Contribution Lyrics don't stay on the screen when changing songs & display turns off

I have the same problem but the worst Problem ist now even if I have the lyrics open my Display turns of after a few seconds. Can anyone Help?

  • Casual Listener
  • I have the same problem but the worst Problem ist now even if I have the lyrics open my Display turns of after a few seconds. Can anyone Help?
  • Chasmacc
  • Casual Listener
  • 134 Views
  • 2 replies
  • 0 likes
  • Other
  • 134 Views
  • 2 replies
  • 0 likes

Superuser Contribution Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • Hey folks! Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself? We're creating this thread in case you're in need of r...
  • ru25
  • Visitor
  • 25304 Views
  • 139 replies
  • 14 likes
  • Other
  • 25304 Views
  • 139 replies
  • 14 likes

Superuser Contribution Stop Podcast Live Transcript

My Question or IssueI clicked on Episode Transcript for an episode of one of my podcasts in order to check it out and see how it worked. After using it briefly I clicked the back arrow in the top left. Ever since I clicked on that I now have a live t...

  • Newbie
  • My Question or Issue I clicked on Episode Transcript for an episode of one of my podcasts in order to check it out and see how it worked. After using it briefly I clicked the back arrow in the top l...
  • Lobster3
  • Visitor
  • 56330 Views
  • 159 replies
  • 34 likes
  • Other
  • 56330 Views
  • 159 replies
  • 34 likes

No canvas shown on Apple TV on my band profile

Added some canvas on my band profile, but it works anywhere but my Apple TV. I did update and checked settings for that. I can see canvas of other band, but not mine

  • Casual Listener
  • Added some canvas on my band profile, but it works anywhere but my Apple TV. I did update and checked settings for that. I can see canvas of other band, but not mine
  • 37 Views
  • 0 replies
  • 0 likes
  • 37 Views
  • 0 replies
  • 0 likes

Hello,I live in Austria and I bought a Spotify Premium gift card here in A

Hello,I live in Austria and I bought a Spotify Premium gift card here in Austria.When I try to redeem the code, I get this error message:“The code you entered is not valid in your country.”However, I live in Austria, my Spotify account is set to Aust...

  • Visitor
  • Hello, I live in Austria and I bought a Spotify Premium gift card here in Austria. When I try to redeem the code, I get this error message: “The code you entered is not valid in your country.” ...
  • 48 Views
  • 0 replies
  • 0 likes
  • 48 Views
  • 0 replies
  • 0 likes

Superuser Contribution PNext unplayed podcast not playing

PlanPremiumCountryUSADeviceiPhone / PCOperating SystemiOS, Windows 11 My Question or IssueIs there some reason that when one podcast episode ends the next unplayed episode doesn’t start? I feel like this should be simple, but if I’m listening to a po...

  • Casual Listener
  • Plan Premium Country USA Device iPhone / PC Operating System iOS, Windows 11   My Question or Issue Is there some reason that when one podcast episode ends the next unplayed episode do...
  • AlejaR
  • Moderator
  • 194 Views
  • 3 replies
  • 0 likes
  • Other
  • 194 Views
  • 3 replies
  • 0 likes

Superuser Contribution App keeps switching to repeat

PlanPremiumCountryUSADevicePixel 6 ProOperating SystemAndroid 14Spotify version: 8.8.92.700My Question or IssueEverytime I open the app it switches playback to repeat/loop. It's not much of an issue if I hit play on a playlist. But I generally don't ...

  • Music Fan
  • Plan Premium Country USA Device Pixel 6 Pro Operating System Android 14 Spotify version: 8.8.92.700 My Question or Issue Everytime I open the app it switches playback to repeat/loop. It's n...
  • Zofskeez
  • Casual Listener
  • 55283 Views
  • 158 replies
  • 22 likes
  • 55283 Views
  • 158 replies
  • 22 likes

Podcast Not Playing

I noticed that ever since either the last update or some Podcasters switched to video, i can't listen to podcasts without videoPlanFamily Plan/PremiumCountryUnited StatesMy Question or IssueWhat can i do to listen to podcasts without video?

  • Visitor
  • I noticed that ever since either the last update or some Podcasters switched to video, i can't listen to podcasts without video Plan Family Plan/Premium Country United States My Question or Issu...
  • ribezaz
  • Spotify Star
  • 67 Views
  • 1 replies
  • 1 likes
  • Samsung
  • 67 Views
  • 1 replies
  • 1 likes

Superuser Contribution Minha esposa é membra do meu plano duo, mas continua com anuncios.

Fiz um plano duo para mim e minha esposa. Ela aceitou o convite, confirmou o endereço, tudo direitinho. Na minha conta ela consta como membro, mas na conta dela consta como free e fica ouvindo anuncios e propagandas.Queria saber como resolver isso, p...

  • Visitor
  • Fiz um plano duo para mim e minha esposa. Ela aceitou o convite, confirmou o endereço, tudo direitinho. Na minha conta ela consta como membro, mas na conta dela consta como free e fica ouvindo anunci...
  • Guilhermesterblitch
  • Visitor
  • 5301 Views
  • 12 replies
  • 0 likes
  • 5301 Views
  • 12 replies
  • 0 likes

Solved!!Superuser Contribution [Amazon Alexa] How to add Spotify kids account to Amazon Alexa device?

I have a Spotify family account--and have created accounts for my kids through the Spotify Kids app. How do I change their Alexa devices so that it references their Spotify Kids profiles....and not my Spotify account? Thanks.

  • Casual Listener
  • I have a Spotify family account--and have created accounts for my kids through the Spotify Kids app.     How do I change their Alexa devices so that it references their Spotify Kids ...
  • Slowfashion
  • Casual Listener
  • 62159 Views
  • 29 replies
  • 24 likes
  • Amazon Alexa
  • 62159 Views
  • 29 replies
  • 24 likes

Superuser Contribution Report Content form is broken

PlanPremiumCountryNLDeviceMacbook Air, Oneplus 8TOperating SystemMac OS, Android 14 My Question or IssueReport Content form is broken. The "Type of content" dropdown, which is required, doesn't contain any values.Tried on multiple devices, multiple b...

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  • Newbie
  • Plan Premium Country NL Device Macbook Air, Oneplus 8T Operating System Mac OS, Android 14   My Question or Issue Report Content form is broken. The "Type of content" dropdown, which i...
  • TheMakatonCharity
  • Visitor
  • 486 Views
  • 7 replies
  • 3 likes
  • Other
  • 486 Views
  • 7 replies
  • 3 likes