Solved!! Can't access DJ
I am an American Premium user. When I go into my music feed, the DJ card is not there.
Newbie
33914 Views
94 replies
26 likes
- 33914 Views
- 94 replies
- 26 likes
Help Wizard
Step 1
Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Just quickly...
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Help categories
Account & Payment
Using Spotify
Listen Everywhere
Get help with Podcasts, Web Player, Sonos, Playlists, Tracks and more!
Spotify Bedroom
i saw that everyone can make their room on site but i can’t there’s only errors
Visitor
2609986 Views
37 replies
146 likes
Other
- 2609986 Views
- 37 replies
- 146 likes
Why do i have ads on my podcasts even with premium?
This has only been a recent issue for me (the last 2 months maybe), but it's been a constant thing with every podcast I listen to. Each time I go to listen to a podcast, it opens up immediately with a 1-2 minute ad, then periodically sometimes in the...
Visitor
181704 Views
201 replies
109 likes
- 181704 Views
- 201 replies
- 109 likes
Report issues with adverts
Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...
- 68020 Views
- 296 replies
- 26 likes
Superuser Contribution Playback gets paused if Bluetooth headset is connected with multiple devices simultaneously
Hi everyone, We're seeing reports that the Spotify app keeps pausing audio whenever there are multiple devices connected to the same Bluetooth headset and the app is open on at least one of the connected devices. Special thanks to @growlybeard who pr...
Hi everyone, We're seeing reports that the Spotify app keeps pausing audio whenever there are multiple devices connected to the same Bluetooth headset and the app is open on at least one o...
Visitor
71644 Views
136 replies
73 likes
Bluetooth Multipoint
- 71644 Views
- 136 replies
- 73 likes
Superuser Contribution Chromecast audio stops after 10 seconds, but Spotify apps think it is still playing
My Issue: When I try to cast Spotify over my Chromecast audio devices, it stops after 10 seconds.The exact UX is that no matter what device I try from, Spotify skips past the track I tried to play, then only plays the first 10 seconds of another trac...
My Issue: When I try to cast Spotify over my Chromecast audio devices, it stops after 10 seconds. The exact UX is that no matter what device I try from, Spotify skips past the track I t...
Newbie
5333 Views
25 replies
3 likes
Chromecast
- 5333 Views
- 25 replies
- 3 likes
Solved!!Superuser Contribution local files not appearing
i’ve got everything set up. local file sharing is allowed, it’s allowed in my settings on the phone, i’ve even got 50 gigs of icloud storage, yet for whatever reason i have no local files folder. saw somewhere it’s gotta be legally acquired, two of t...
i’ve got everything set up. local file sharing is allowed, it’s allowed in my settings on the phone, i’ve even got 50 gigs of icloud storage, yet for whatever reason i have no local files folder. saw...
Regular
66892 Views
28 replies
2 likes
- 66892 Views
- 28 replies
- 2 likes
Superuser Contribution Podcast restarting
PlanPremiumCountryUnited StatesDeviceIphone 16 proOperating SystemIOS 26.2 My Question or IssueI listen to a lot of podcasts on Spotify, the interface is great. Something that’s extremely frustrating is Podcasts restarting randomly after I’ve had the...
Plan Premium Country United States Device Iphone 16 pro Operating System IOS 26.2 My Question or Issue I listen to a lot of podcasts on Spotify, the interface is great. Somet...
Newbie
2501 Views
18 replies
2 likes
Other
- 2501 Views
- 18 replies
- 2 likes
Superuser Contribution Songs not adding to liked playlist when adding from CarPlay
PlanPremiumCountryCandaDeviceiPhone 14Operating SystemiOS 17.6.1 My Question or IssueAfter updating my Spotify app, when using CarPlay the (+) button no longer adds songs to my liked songs playlist. Instead it seems to be adding songs to whatever pla...
Plan Premium Country Canda Device iPhone 14 Operating System iOS 17.6.1 My Question or Issue After updating my Spotify app, when using CarPlay the (+) button no longer adds songs to ...
Roadie
4437 Views
19 replies
0 likes
- 4437 Views
- 19 replies
- 0 likes
Superuser Contribution Now playing view is broken on iPad
PlanPremiumCountryAustralia Device11 inch 3rd gen iPad proOperating SystemIpad os 27 developer beta My Question or IssueSometimes when I use the now playing view it's broken. It shows no text or images just a black background. This only happens on lo...
Plan Premium Country Australia Device 11 inch 3rd gen iPad pro Operating System Ipad os 27 developer beta My Question or Issue Sometimes when I use the now playing view it's br...
Casual Listener
25 Views
2 replies
0 likes
Other
- 25 Views
- 2 replies
- 0 likes
Solved!!Superuser Contribution Autoplay activated for Apple TV. Spotify Connect problematic functioning.
Plan Premium Country the Netherlands My Question or Issue The way Spotify Connect ‘works’ with Apple TV has changed, and it is not an improvement. Previous, when I entered the Apple TV app, that was enough to activate Apple TV Spotify Connect link on...
Plan Premium Country the Netherlands My Question or Issue The way Spotify Connect ‘works’ with Apple TV has changed, and it is not an improvement. Previous, when I ente...
Music Fan
5872 Views
27 replies
2 likes
Music
TV
- 5872 Views
- 27 replies
- 2 likes
Superuser Contribution Remote Jam not in sync
I am currently trying to listen from the UK with my sister who is in Germany and it plays completely different songs. The current song for me restarts when she changes the song or her song ends. So I am basically stuck listening to the same song over...
I am currently trying to listen from the UK with my sister who is in Germany and it plays completely different songs. The current song for me restarts when she changes the song or her song ends. So I...
Visitor
9463 Views
7 replies
1 likes
Other
- 9463 Views
- 7 replies
- 1 likes
Solved!! Audiobook Does Not Play
PlanPremiumCountryUSADeviceiPhone Spotify App (newest version), Chrome Web Player Mac OS My Question or IssueI am listening to "We Are Legion (We Are Bob): Bobiverse, Book 1" by Dennis Taylor. Narrated by Ray Porter (not the AI version). Now, when I ...
Plan Premium Country USA Device iPhone Spotify App (newest version), Chrome Web Player Mac OS My Question or Issue I am listening to "We Are Legion (We Are Bob): Bobiverse, Book 1" by ...
Casual Listener
3185 Views
11 replies
0 likes
Other
- 3185 Views
- 11 replies
- 0 likes
Superuser Contribution Report issues with adverts
Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...
Hey folks! Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself? We're creating this thread in case you're in need of r...
Regular
68020 Views
296 replies
26 likes
Other
- 68020 Views
- 296 replies
- 26 likes
WidevineCDM issue with Chrome browser and Spotify
PlanFree This has been an ongoing issue that I have never bothered to try get resolved for almost a year now. After hours of searching up the issue, any suggestions to fix it have not worked. It seems to be very random as to who gets the issue too. S...
Plan Free This has been an ongoing issue that I have never bothered to try get resolved for almost a year now. After hours of searching up the issue, any suggestions to fix it have not work...
Casual Listener
2430 Views
2 replies
0 likes
Other
- 2430 Views
- 2 replies
- 0 likes
Superuser Contribution Explicit Filter Turns On Regularly
PlanPremiumCountryUSDevicePixel 8Operating SystemAndroid 16My Question or IssueThe explicit filter seems to turn back on every time the app updates. The switch itself stays off but explicit content gets blocked. The only way to fix it is turn the swi...
Plan Premium Country US Device Pixel 8 Operating System Android 16 My Question or Issue The explicit filter seems to turn back on every time the app updates. The switch itself stays off but ...
Moderator
330 Views
5 replies
0 likes
Other
- 330 Views
- 5 replies
- 0 likes
Superuser Contribution Podcast Hosting Issues
We host our podcast on spotify for creators and published an episode as usual this morning. It has gone live on other platforms, but is not visible in the podcast feed 8 hours later.Spotify for creators says it is live. How do we even start trouble s...
We host our podcast on spotify for creators and published an episode as usual this morning. It has gone live on other platforms, but is not visible in the podcast feed 8 hours later. Spotify for cre...
Moderator
27 Views
1 replies
0 likes
Other
- 27 Views
- 1 replies
- 0 likes
Superuser Contribution Dark Mode not available on Android TV
Plan Premium Country Australia Device TV. Google Home Operating Chromecast My Question or Issue The Dark Mode option is no longer listed when listening on my TV, through Google. Is it still available? If so, where and how?
Plan Premium Country Australia Device TV. Google Home Operating Chromecast My Question or Issue The Dark Mode option is no longer listed when listening on my TV, through Googl...
Regular
1332 Views
11 replies
5 likes
Chromecast
Music
TV
- 1332 Views
- 11 replies
- 5 likes
When will you fix the latest iPad version? RIP Spotify.
Why did you sack all your developers and use AI to destroy what was once a fully functioning, easy to use music player. Now it is like entering a dark, bug infested swamp full of crocodiles, where everything is broken and the screen is full of beta v...
Why did you sack all your developers and use AI to destroy what was once a fully functioning, easy to use music player. Now it is like entering a dark, bug infested swamp full of crocodiles, whe...
Casual Listener
161 Views
1 replies
1 likes
- 161 Views
- 1 replies
- 1 likes
Solved!!Superuser Contribution Clicking on widget on locked screen opens Spotify and starts new song.
Before the update Spotify would open and play my current song. Now it opens Spotify and change song and playlist. Very annoying.
Before the update Spotify would open and play my current song. Now it opens Spotify and change song and playlist. Very annoying.
Casual Listener
2907 Views
12 replies
3 likes
- 2907 Views
- 12 replies
- 3 likes
Certain playlists won't play on sonos
Plan: PremiumCountry: UKDevices: iPhone XS & iPad pro Recently I have stopped being able to play certain playlists on my sonos system. The issue exists both when I try and access the spotify playlist via the sonos app and when I try and connect to so...
Plan: Premium Country: UK Devices: iPhone XS & iPad pro Recently I have stopped being able to play certain playlists on my sonos system. The issue exists both when I try and ...
Casual Listener
2906 Views
3 replies
4 likes
- 2906 Views
- 3 replies
- 4 likes
Superuser Contribution Web player on ChromeOS not playing playlists that contain a local song
PlanPremiumCountryUSADeviceHP Pro c640 G2 ChromebookOperating SystemChromeOS Version 149.0.7827.226 (Official Build) (64-bit) My Question or IssuePlaylists that contain a local song that is not on this computer will not play when I try to play them i...
Plan Premium Country USA Device HP Pro c640 G2 Chromebook Operating System ChromeOS Version 149.0.7827.226 (Official Build) (64-bit) My Question or Issue Playlists that contain ...
Newbie
68 Views
4 replies
1 likes
Music
- 68 Views
- 4 replies
- 1 likes
Superuser Contribution My playlist is not coming up when searched by name
I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...
I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up.&nbs...
Visitor
26112 Views
11 replies
3 likes
Other
- 26112 Views
- 11 replies
- 3 likes
Superuser Contribution General Jam Issues
PlanPremiumCountryUSA DeviceiPhone 13 Pro Max My Question or IssueI have been newly frequently using the jam feature at work with some colleagues and have been experiencing some consistent issues. To put a list of some of them, I will start by prefac...
Plan Premium Country USA Device iPhone 13 Pro Max My Question or Issue I have been newly frequently using the jam feature at work with some colleagues and have been experiencin...
Moderator
14071 Views
10 replies
0 likes
Other
- 14071 Views
- 10 replies
- 0 likes