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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • Ermerm999
  • Visitor
  • 21305 Views
  • 130 replies
  • 13 likes
  • Other
  • 21305 Views
  • 130 replies
  • 13 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 22329 Views
  • 9 replies
  • 2 likes
  • Other
  • 22329 Views
  • 9 replies
  • 2 likes

Solved!!Superuser Contribution Why Spotify can't play my local music files when it is connected to alexa

I try playing my local music files while connected to alexa but Spotify was not able to play that file at that particular time, and if i play the audio file first and then try to connect to alexa then it does not connects with alexa

  • Casual Listener
  • I try playing my local music files while connected to alexa but Spotify was not able to play that file at that particular time, and if i play the audio file first and then try to connect to alexa the...
  • Songlover91
  • Casual Listener
  • 1630 Views
  • 3 replies
  • 0 likes
  • 1630 Views
  • 3 replies
  • 0 likes

Superuser Contribution Does the abusive downgrade change our agreement just by changing the name of existing subscription?

Question about the new trick downgrading subscription name for the same product for existing users: Is this legit? Turning everything around....unlogical.And which international and/or regional laws and rights do I need to know? Now in Europe we get ...

  • Roadie
  • Question about the new trick downgrading subscription name for the same product for existing users:   Is this legit? Turning everything around....unlogical. And which international and/or reg...
  • Lanciano007
  • Roadie
  • 403 Views
  • 9 replies
  • 0 likes
  • 403 Views
  • 9 replies
  • 0 likes

Solved!!Superuser Contribution You've discovered a premium feature

I have premium. I shouldn't be seeing this message. It's also incredibly condescending to people who don't have premium. "This is a premium feature" or "you need to purchase premium to use this feature" or greying it out altogether so that people kno...

  • Newbie
  • I have premium.  I shouldn't be seeing this message.   It's also incredibly condescending to people who don't have premium.  "This is a premium feature" or "you need to purchase prem...
  • Justjay2
  • Visitor
  • 29509 Views
  • 5 replies
  • 2 likes
  • 29509 Views
  • 5 replies
  • 2 likes

Solved!!Superuser Contribution Where are the cookies settings for Spotify

I can't seem to find the area on the Spotify app or in the privacy policy that relates to cookies and how they are set on my account - Can someone advise please?

  • Visitor
  • I can't seem to find the area on the Spotify app or in the privacy policy that relates to cookies and how they are set on my account - Can someone advise please?
  • Exagone313
  • Regular
  • 4890 Views
  • 14 replies
  • 6 likes
  • 4890 Views
  • 14 replies
  • 6 likes

Inaccurate Metadata

PlanPremiumCountryMalaysia My Question or Issue : Hi, i've been checking my Spotify's profile for my top songs and artists. And I've noticed that the data has been inaccurate for the past few months. Often, my top songs are mixed with songs I've only...

  • Casual Listener
  • Plan Premium Country Malaysia   My Question or Issue :  Hi, i've been checking my Spotify's profile for my top songs and artists. And I've noticed that the data has been inaccurate ...
  • 43 Views
  • 0 replies
  • 0 likes
  • music
  • 43 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Spotify Alexa skill does not work on Echo devices at all

For months I have been using Spotify as my default music provider for my Echo/Alexa devices using the Spotify skill, and whilst it was pretty tempramental (such as sometimes not playing songs, playing the wrong song occasionally etc.) it was at least...

  • Newbie
  • For months I have been using Spotify as my default music provider for my Echo/Alexa devices using the Spotify skill, and whilst it was pretty tempramental (such as sometimes not playing songs, playin...
  • Southpaw773
  • Casual Listener
  • 28741 Views
  • 126 replies
  • 12 likes
  • 28741 Views
  • 126 replies
  • 12 likes

I am unable to play most content in any app (iPhone, desktop, web)

When I click on the play icon on the majority of content, it briefly switches to the pause icon, then switches back to the play icon and the content does not play. This happens in the Windows desktop app, in the iOS app, and in the web app, so I don'...

  • Visitor
  • When I click on the play icon on the majority of content, it briefly switches to the pause icon, then switches back to the play icon and the content does not play. This happens in the Windows desktop...
  • 48 Views
  • 0 replies
  • 0 likes
  • 48 Views
  • 0 replies
  • 0 likes

Superuser Contribution 'made for you' playlists not working on garmin

PlanPremiumCountryUkDeviceSamsung galaxy s23Operating SystemAndroid 15 (i think?) My Question or Issue'made for you' playlists list as 0 songs. Other playlists work fine as do podcasts. I've signed out, in, reinstalled the app, reset my phone, cleare...

  • Newbie
  • Plan Premium Country Uk Device Samsung galaxy s23 Operating System Android 15 (i think?)   My Question or Issue 'made for you' playlists list as 0 songs. Other playlists work fine as d...
  • Wingman203
  • Newbie
  • 1194 Views
  • 12 replies
  • 1 likes
  • Samsung
  • 1194 Views
  • 12 replies
  • 1 likes

Superuser Contribution Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • Hey folks! Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself? We're creating this thread in case you're in need of r...
  • Ermerm999
  • Visitor
  • 21305 Views
  • 130 replies
  • 13 likes
  • Other
  • 21305 Views
  • 130 replies
  • 13 likes

Superuser Contribution "Playlist error" in Spotify in Tesla

Hello, pls help me. I used Spotify in my car, Tesla model s. about 4-5 days I can not listen music. When music began to play, immediately stopped and is written "playlist error". why?

  • Visitor
  • Hello, pls help me. I used Spotify in my car, Tesla model s. about 4-5 days I can not listen music. When music began to play, immediately stopped and is written "playlist error". why?
  • Myemmons
  • Casual Listener
  • 2328 Views
  • 10 replies
  • 1 likes
  • Other
  • 2328 Views
  • 10 replies
  • 1 likes

Superuser Contribution Always play with random mode ON, Even if I choose to listen a song in particularly

Whenever I start a playlist and activate the random mode, I expect it to continue shuffling my songs seamlessly. However, there's an annoying glitch—if I decide to play a specific song from the playlist, the random mode automatically turns off. Once ...

  • Regular
  • Whenever I start a playlist and activate the random mode, I expect it to continue shuffling my songs seamlessly. However, there's an annoying glitch—if I decide to play a specific song from the playl...
  • Shbzz
  • Regular
  • 540 Views
  • 10 replies
  • 4 likes
  • 540 Views
  • 10 replies
  • 4 likes

Superuser Contribution Please restore visibility to merged idea posts (Remove Create Button)

Prevent vote suppression through merging! A recent idea thread about removing or customizing the new Create button on mobile, which gained over 350 votes and 50+ comments in just a week, was just merged into an older post from 2024. I saw this happen...

  • Newbie
  • Prevent vote suppression through merging!   A recent idea thread about removing or customizing the new Create button on mobile, which gained over 350 votes and 50+ comments in just a week, was...
  • ThePodfather
  • Spotify
  • 113 Views
  • 2 replies
  • 0 likes
  • 113 Views
  • 2 replies
  • 0 likes

Superuser Contribution Songs played in reverse order when connected to new device.

PlanPremiumCountryNew Zealand DeviceSamsung S23+Operating SystemAndroid 14 My Question or IssueI listen to my saved playlists with smart shuffle on.When listening to saved playlist then switching to another Bluetooth device or the phone speaker, the ...

  • Visitor
  • Plan Premium Country New Zealand  Device Samsung S23+ Operating System Android 14   My Question or Issue I listen to my saved playlists with smart shuffle on. When listening to s...
  • myers2604
  • Newbie
  • 6398 Views
  • 51 replies
  • 6 likes
  • 6398 Views
  • 51 replies
  • 6 likes

Bug vidéo

PlanPremiumCountryFrance Device iPhone SE 2ème génération Operating SystemiOS ( je ne sais pas plus ) My Question or IssueCe serai par rapport à un problème de lecture de vidéo de la chanson “Ma meilleure ennemie ft. Coldplay” avec Stromae, Pomme, Co...

  • Visitor
  • Plan Premium Country France  Device  iPhone SE 2ème génération  Operating System iOS ( je ne sais pas plus )   My Question or Issue Ce serai par rapport à un problème de...
  • osornios
  • Spotify Star
  • 51 Views
  • 1 replies
  • 0 likes
  • music
    Other
  • 51 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Delete local files

Hello everyone, I recently sorted out my music in iTunes and therefore deleted many music files.However all these local files, even those erased, still appear in my Spotify, even when I deactivate the display of my local files in my preferences! Grrr...

  • Regular
  • Hello everyone,   I recently sorted out my music in iTunes and therefore deleted many music files. However all these local files, even those erased, still appear in my Spotify, even when I de...
  • Koverton
  • Visitor
  • 114662 Views
  • 39 replies
  • 5 likes
  • music
  • 114662 Views
  • 39 replies
  • 5 likes

Superuser Contribution Daylist that appears vs. what plays is incorrect

I've found that when I click to play a daylist via Spotify in a browser (Edge) that the title of the daylist and the track listing does not actually match the queue of songs that's playing. For example, my current daylist is entitled "chill hip hop l...

  • Visitor
  • I've found that when I click to play a daylist via Spotify in a browser (Edge) that the title of the daylist and the track listing does not actually match the queue of songs that's playing. For examp...
  • Eni
  • Moderator
  • 367 Views
  • 7 replies
  • 0 likes
  • 367 Views
  • 7 replies
  • 0 likes

Superuser Contribution Song starts playing about 20 seconds in, but track time shows 0:00.

Did this start after any updates on your device? My Spotify is doing the same thing, and other apps are buggy after my last big update.

  • Visitor
  • Did this start after any updates on your device?  My Spotify is doing the same thing, and other apps are buggy after my last big update.  
  • AlejaR
  • Moderator
  • 75 Views
  • 1 replies
  • 0 likes
  • Other
  • 75 Views
  • 1 replies
  • 0 likes

Superuser Contribution DJ Silent/Hangs App

PlanPremiumCountryUS DevicePC Operating SystemWindows/Chrome (noticed on Open Spotify) My Question or IssueI've been using the AI DJ, but I've noticed that after a while, when the DJ is supposed to talk, the app will just sit there and do nothing. So...

  • Casual Listener
  • Plan Premium Country US   Device PC   Operating System Windows/Chrome (noticed on Open Spotify)   My Question or Issue I've been using the AI DJ, but I've noticed that afte...
  • Vasil
  • Moderator
  • 377 Views
  • 5 replies
  • 0 likes
  • music
    Other
  • 377 Views
  • 5 replies
  • 0 likes

Superuser Contribution Why do i have ads on my podcasts even with premium?

This has only been a recent issue for me (the last 2 months maybe), but it's been a constant thing with every podcast I listen to. Each time I go to listen to a podcast, it opens up immediately with a 1-2 minute ad, then periodically sometimes in the...

  • Casual Listener
  • This has only been a recent issue for me (the last 2 months maybe), but it's been a constant thing with every podcast I listen to.   Each time I go to listen to a podcast, it opens up immediat...
  • doomster78666
  • Newbie
  • 27679 Views
  • 74 replies
  • 40 likes
  • 27679 Views
  • 74 replies
  • 40 likes

Superuser Contribution Cookies

PlanPremiumCountryDenmarkDeviceSamsungOperating SystemAndroid 14 My Question or IssueEvery day I get a cookie request on my screen when I open spotify. I want to reject all cookies, but I don't need to be asked every day. It's been this way for a mon...

  • Newbie
  • Plan Premium Country Denmark Device Samsung Operating System Android 14   My Question or Issue Every day I get a cookie request on my screen when I open spotify. I want to reject all c...
  • Dourscot
  • Casual Listener
  • 329 Views
  • 5 replies
  • 5 likes
  • Other
  • 329 Views
  • 5 replies
  • 5 likes