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Why do i have ads on my podcasts even with premium?

This has only been a recent issue for me (the last 2 months maybe), but it's been a constant thing with every podcast I listen to. Each time I go to listen to a podcast, it opens up immediately with a 1-2 minute ad, then periodically sometimes in the...

Casual Listener

Xyfi89

Newbie

156463 Views

186 replies

98 likes

  • 156463 Views
  • 186 replies
  • 98 likes

Solved!! Cleaning my listening history?

My android phone automatically connected to someone's smart speaker or TV or something and they went on to a few hours of listening before I noticed and disconnected from that device. Now two weeks later my "what's new" and "recently played" views ke...

Music Fan

Even7steven

Casual Listener

157011 Views

17 replies

6 likes

  • 157011 Views
  • 17 replies
  • 6 likes

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

Moderator

obsidian350

Casual Listener

63113 Views

279 replies

24 likes

Other
  • 63113 Views
  • 279 replies
  • 24 likes

Superuser Contribution How do I permanently disable podcast audio preview while browsing?

Plan: PremiumCountry: USADevice: Google Pixel 4aOperating System: Android 13App version: 8.8.36.522 My Question or IssueGoto "home"Select "podcasts and shows" filterScroll through podcastsExpected behavior: complete silence, because at no point have ...

Music Fan

Plan: Premium Country: USA Device: Google Pixel 4a Operating System: Android 13 App version: 8.8.36.522   My Question or Issue Goto "home" Select "podcasts and shows" fil...

Cmacattack24

Visitor

5712 Views

10 replies

9 likes

Other
  • 5712 Views
  • 10 replies
  • 9 likes

Superuser Contribution Spotify pixelated grey screen on my Google TV

My Question or Issue Spotify was working perfectly fine on my TCL Google TV until a few days ago, but now it only opens to a buggy/glitched/pixelated screen. Reinstalling the app or clearing app data makes it work temporarily, but after exiting and r...

Regular

My Question or Issue   Spotify was working perfectly fine on my TCL Google TV until a few days ago, but now it only opens to a buggy/glitched/pixelated screen. Reinstalling the app or clearing...

Fumy_

Casual Listener

392 Views

17 replies

0 likes

TV
  • 392 Views
  • 17 replies
  • 0 likes

Superuser Contribution Sleep Timer doesn't stop at the end

PlanPremiumCountryUKDeviceSamsung Galaxy 24FEOperating SystemAndroid v 16 My Question or IssueI use the sleep timer daily, setting either end of a podcast episode or a timer. I play the podcast through earbuds with star/stop control and settle down t...

Casual Listener

Plan Premium Country UK Device Samsung Galaxy 24FE Operating System Android v 16   My Question or Issue I use the sleep timer daily, setting either end of a podcast episode or a timer....

TheJCoops

Casual Listener

82 Views

2 replies

0 likes

  • 82 Views
  • 2 replies
  • 0 likes

Superuser Contribution No Message Toggle in Settings - Message disabled

PlanPremiumCountryGermanyDeviceGoogle Pixel 6Operating SystemAndroid 16 My Question or IssueI want to share playlists. However, my message function is diabled and I cannot activate it because I do not have the toggle in my settings. I have already re...

Casual Listener

Plan Premium Country Germany Device Google Pixel 6 Operating System Android 16   My Question or Issue I want to share playlists. However, my message function is diabled and I cannot ac...

Paula_Vi

Moderator

54 Views

3 replies

0 likes

Other
  • 54 Views
  • 3 replies
  • 0 likes

Superuser Contribution Disable "switch to video" functionality

Hi, is it possible to disable the "Switch to video" button? I want my son to only listen music without looking to videos

Newbie

Hi, is it possible to disable the "Switch to video" button? I want my son to only listen music without looking to videos

Ramends

Casual Listener

4622 Views

9 replies

13 likes

  • 4622 Views
  • 9 replies
  • 13 likes

Superuser Contribution Issues with the new Apple TV app

PlanPremiumDeviceApple TV 4K 3rd GenMy Question or IssueThe new app is great but there are some issues with it.1) Playlists only show about 30 songs then just stop. They do play all the songs but don't display most of them.2) Artist pages are practic...

Casual Listener

Plan Premium Device Apple TV 4K 3rd Gen My Question or Issue The new app is great but there are some issues with it. 1) Playlists only show about 30 songs then just stop. They do play all the s...

RobPads

Regular

9093 Views

44 replies

20 likes

  • 9093 Views
  • 44 replies
  • 20 likes

Superuser Contribution General Jam Issues

PlanPremiumCountryUSA DeviceiPhone 13 Pro Max My Question or IssueI have been newly frequently using the jam feature at work with some colleagues and have been experiencing some consistent issues. To put a list of some of them, I will start by prefac...

Newbie

Plan Premium Country USA   Device iPhone 13 Pro Max   My Question or Issue I have been newly frequently using the jam feature at work with some colleagues and have been experiencin...

fdgz5dgjxvkpguvyv1jb

Visitor

12496 Views

8 replies

0 likes

Other
  • 12496 Views
  • 8 replies
  • 0 likes

Superuser Contribution Samsung MS6500 not found by Spotify Connect

PlanPremiumCountryNetherlandsDeviceiPhone 14, Samsung Galaxy S23Operating SystemAndroid / iOS My Question or IssueSince a few weeks our soundbar cannot be found by spotify connect anymore. It always worked fine. Nothing in my internet situation has c...

Regular

  Plan Premium Country Netherlands Device iPhone 14, Samsung Galaxy S23 Operating System Android / iOS   My Question or Issue Since a few weeks our soundbar cannot be found by sp...

Maria

Moderator

114 Views

9 replies

0 likes

Connect
Samsung
  • 114 Views
  • 9 replies
  • 0 likes

Superuser Contribution Why do i have ads on my podcasts even with premium?

This has only been a recent issue for me (the last 2 months maybe), but it's been a constant thing with every podcast I listen to. Each time I go to listen to a podcast, it opens up immediately with a 1-2 minute ad, then periodically sometimes in the...

Casual Listener

This has only been a recent issue for me (the last 2 months maybe), but it's been a constant thing with every podcast I listen to.   Each time I go to listen to a podcast, it opens up immediat...

Xyfi89

Newbie

156463 Views

186 replies

98 likes

  • 156463 Views
  • 186 replies
  • 98 likes

Solved!!Superuser Contribution Podcast video not working

PlanPremiumCountryUKDeviceiPhone 13Operating SystemiOS 16.4.1 My Question or IssueI have never had issues watching videos on Spotify but for some reason they have recently stopped.I can’t watch any videos or podcasts.I’ve checked all the audio qualit...

Regular

Plan Premium Country UK Device iPhone 13 Operating System iOS 16.4.1   My Question or Issue I have never had issues watching videos on Spotify but for some reason they have recently st...

jaimify

Regular

94816 Views

80 replies

7 likes

TV
  • 94816 Views
  • 80 replies
  • 7 likes

Superuser Contribution Save to Spotify  - Feedback & Issues

Having trouble with Save to Spotify, or got feedback to share? You're in the right place.Save to Spotify is a command-line tool for saving audio content to Spotify, built for agents and automation. Generate a daily briefing, language lesson, or meeti...

Spotify

Having trouble with Save to Spotify, or got feedback to share? You're in the right place. Save to Spotify is a command-line tool for saving audio content to Spotify, built for agents and automatio...

143 Views

0 replies

2 likes

Other
  • 143 Views
  • 0 replies
  • 2 likes

Superuser Contribution Bulk delete podcasts

Hello everyoneIf I have downloaded a bunch of podcasts to listen to and got caught up with the list. Is there away to delete a bunch of episodes in one go? Rather than the tedious one by one method?Thanks for reading

Music Fan

Hello everyone If I have downloaded a bunch of podcasts to listen to and got caught up with the list. Is there away to delete a bunch of episodes in one go? Rather than the tedious one by one method...

Lavenderbuttnuggets

Visitor

28338 Views

28 replies

22 likes

Other
  • 28338 Views
  • 28 replies
  • 22 likes

Superuser Contribution Particular podcast not playing across devices

HI there, A few days ago, out of the blue, I had some playback issues on a regularly listened to podcast - I was unable to play it on my phone (Pixel 6). The issue persisted, so I tried the common solutions - uninstalling/reinstalling, restarting. Th...

Newbie

HI there,  A few days ago, out of the blue, I had some playback issues on a regularly listened to podcast - I was unable to play it on my phone (Pixel 6). The issue persisted, so I tried the co...

markm1982

Casual Listener

16267 Views

32 replies

1 likes

Other
  • 16267 Views
  • 32 replies
  • 1 likes

Superuser Contribution Hello, I would like to know if there are limits on the number of spotify ac

Hello, I would like to know if there are limits on the number of spotify accounts that can be used on one IP address? For example 3 premium accounts and 7 free accounts from one laptop via one wifi?

Newbie

Hello, I would like to know if there are limits on the number of spotify accounts that can be used on one IP address? For example 3 premium accounts and 7 free accounts from one laptop via one wifi?

niefornine

Visitor

3270 Views

5 replies

0 likes

  • 3270 Views
  • 5 replies
  • 0 likes

Superuser Contribution DJ Feature Playback Bug on Samsung TV

PlanPremiumCountrySwedenDeviceSamsung TV QE65Q90TATXXCOperating SystemTizen OS 2700.6My Question or IssueI'm experiencing a bug with the Spotify DJ feature on my Samsung TV. After a DJ segment ends and transitions to the next one, I can hear only the...

Casual Listener

Plan Premium Country Sweden Device Samsung TV QE65Q90TATXXC Operating System Tizen OS 2700.6 My Question or Issue I'm experiencing a bug with the Spotify DJ feature on my Samsung TV. After a...

DJDiMOSiR25

Regular

560 Views

4 replies

0 likes

Samsung
  • 560 Views
  • 4 replies
  • 0 likes

Superuser Contribution Audiobooks Broken

PlanPremiumCountryUSADeviceiPhone 14Operating SystemiOS 17.2 My Question or IssueOvernight from 1/17-1/18 a vast majority of audiobooks have become corrupted, where it used to list out "Chapter 1: xyz" it now just says Track 1, Track 2, etc. These Tr...

Casual Listener

Plan Premium Country USA Device iPhone 14 Operating System iOS 17.2   My Question or Issue Overnight from 1/17-1/18 a vast majority of audiobooks have become corrupted, where it used t...

vaillachantilly

Visitor

2245 Views

21 replies

8 likes

Other
  • 2245 Views
  • 21 replies
  • 8 likes

Superuser Contribution My Spotify won't play on my Chromebook

The web browser allows me to access everything, but the "play" area at the bottom with the time bar and the queue is grayed out, and when I hover my mouse over, a little red circle with a line through it appears. There are no apparent errors, and I m...

Casual Listener

The web browser allows me to access everything, but the "play" area at the bottom with the time bar and the queue is grayed out, and when I hover my mouse over, a little red circle with a line throug...

nicheboi

Casual Listener

3741 Views

8 replies

0 likes

  • 3741 Views
  • 8 replies
  • 0 likes

Superuser Contribution Re: Can't stream to Google devices

Hi I'm having this problem now. Spotify Connect won't connect to my Google Home devices, such as Google Nest Hub Display. It happened on both ios app and the windows app. On the ios/windows app, it shows "connecting," but never went through. On the G...

Casual Listener

Hi I'm having this problem now. Spotify Connect won't connect to my Google Home devices, such as Google Nest Hub Display. It happened on both ios app and the windows app. On the ios/windows app, it s...

tsukipen

Newbie

8292 Views

20 replies

3 likes

  • 8292 Views
  • 20 replies
  • 3 likes

Superuser Contribution Playback switching to audio when changing tracks

Hi all, it appears that when I'm playing music it always switches to audio after every song even if I choose the "switch to audio" option Please help

Casual Listener

Hi all, it appears that when I'm playing music it always switches to audio after every song even if I choose the "switch to audio" option    Please help 

ragekage11

Casual Listener

1569 Views

4 replies

1 likes

Other
  • 1569 Views
  • 4 replies
  • 1 likes

RSS Feed Not Pulling Our Podcast

Hi guys!We relaunched the No Balls Cricket podcast yesterday.We upload via Acast, our Spotify for Creators backend has the right RSS Feed but neither of our two episodes have come through to Spotify. We've spoken to live chat, they've done a manual r...

Newbie

Hi guys! We relaunched the No Balls Cricket podcast yesterday. We upload via Acast, our Spotify for Creators backend has the right RSS Feed but neither of our two episodes have come through to ...

36 Views

0 replies

0 likes

Other
  • 36 Views
  • 0 replies
  • 0 likes