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Solved!! Can't access DJ

I am an American Premium user. When I go into my music feed, the DJ card is not there.

Visitor

IsFetch

Newbie

34788 Views

94 replies

26 likes

  • 34788 Views
  • 94 replies
  • 26 likes

Spotify Bedroom

i saw that everyone can make their room on site but i can’t there’s only errors

Visitor

Royaleisthegoat26-

Visitor

2749904 Views

37 replies

153 likes

Other
  • 2749904 Views
  • 37 replies
  • 153 likes

Why do i have ads on my podcasts even with premium?

This has only been a recent issue for me (the last 2 months maybe), but it's been a constant thing with every podcast I listen to. Each time I go to listen to a podcast, it opens up immediately with a 1-2 minute ad, then periodically sometimes in the...

Casual Listener

Dawn38

Newbie

197223 Views

207 replies

117 likes

  • 197223 Views
  • 207 replies
  • 117 likes

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

Moderator

Kam23

Casual Listener

70410 Views

302 replies

26 likes

Other
  • 70410 Views
  • 302 replies
  • 26 likes

Superuser Contribution Fix broken Studio playlist creation

Studio is definitely alpha material.It can supposedly create playlists, but every time it tries to add a track, at first it hallucinates that it did successfully, but the playlist remains empty. If I challenge it, it realizes there was an issue addin...

Casual Listener

Studio is definitely alpha material. It can supposedly create playlists, but every time it tries to add a track, at first it hallucinates that it did successfully, but the playlist remains empty.&nb...

skeenantest

Casual Listener

136 Views

3 replies

0 likes

  • 136 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Sleep timer

It would be most useful to have a sleep timer. I am not certain if the country of usage is critical, but my account is via your Canadian app. Various podcast apps have this feature in increments of 10min, 15min, 30min, 45min, 1 hour, etc., in a simpl...

Visitor

It would be most useful to have a sleep timer. I am not certain if the country of usage is critical, but my account is via your Canadian app. Various podcast apps have this feature in increments of 1...

lilydaysi

Newbie

175708 Views

17 replies

2 likes

  • 175708 Views
  • 17 replies
  • 2 likes

Superuser Contribution Lyrics appear as one long paragraph on Samsung Galaxy Tab S10

Hi Spotify Community, I'm experiencing a lyrics formatting issue on my Samsung Galaxy Tab S10. Device: Samsung Galaxy Tab S10 Android: 16 One UI: 8.0 Spotify version: 9.1.64.1676 The lyrics in the Spotify Android app appear as one long paragraph inst...

Casual Listener

Hi Spotify Community, I'm experiencing a lyrics formatting issue on my Samsung Galaxy Tab S10. Device: Samsung Galaxy Tab S10 Android: 16 One UI: 8.0 Spotify version: 9.1.64.1676 The lyri...

Vasil

Moderator

122 Views

5 replies

0 likes

Other
Samsung
  • 122 Views
  • 5 replies
  • 0 likes

Superuser Contribution Xbox One skipping songs randomly

PlanFreeCountryUSDeviceXbox OneOperating System10.0.26100.9426My Question or IssueXbox One keeps skipping songs to the next song after 20-40 seconds, i dont have this issue on any other device except the Xbox One, i've tried reinstalling it many time...

Casual Listener

Plan Free Country US Device Xbox One Operating System 10.0.26100.9426 My Question or Issue Xbox One keeps skipping songs to the next song after 20-40 seconds, i dont have this issue on any o...

Paula_Vi

Moderator

75 Views

7 replies

0 likes

Music
  • 75 Views
  • 7 replies
  • 0 likes

Superuser Contribution Ps5 spotify

PlanPremiumCountrySwedenDevicePs5Operating System My Question or IssueWhenever i play music on my ps5 after 1 minute all of my sound disepears not just spotify all sound, and i need to restart my tv. I have deleted and re downloded, and logged out an...

Casual Listener

Plan Premium Country Sweden Device Ps5 Operating System     My Question or Issue Whenever i play music on my ps5 after 1 minute all of my sound disepears not just spotify all soun...

Novy

Moderator

38 Views

3 replies

0 likes

PlayStation
PS4
Sony
  • 38 Views
  • 3 replies
  • 0 likes

Why are there ads I can’t skip

I pay the premium subscription and now it is almost impossible to skip ads while listening to podcasts.

Visitor

I pay the premium subscription and now it is almost impossible to skip ads while listening to podcasts.

Bney

Visitor

4759 Views

8 replies

3 likes

  • 4759 Views
  • 8 replies
  • 3 likes

Superuser Contribution App keeps switching to repeat

PlanPremiumCountryUSADevicePixel 6 ProOperating SystemAndroid 14Spotify version: 8.8.92.700My Question or IssueEverytime I open the app it switches playback to repeat/loop. It's not much of an issue if I hit play on a playlist. But I generally don't ...

Music Fan

Plan Premium Country USA Device Pixel 6 Pro Operating System Android 14 Spotify version: 8.8.92.700 My Question or Issue Everytime I open the app it switches playback to repeat/loop. It's n...

HaleBopp

Newbie

103949 Views

194 replies

25 likes

  • 103949 Views
  • 194 replies
  • 25 likes

Superuser Contribution Why do i have ads on my podcasts even with premium?

This has only been a recent issue for me (the last 2 months maybe), but it's been a constant thing with every podcast I listen to. Each time I go to listen to a podcast, it opens up immediately with a 1-2 minute ad, then periodically sometimes in the...

Casual Listener

This has only been a recent issue for me (the last 2 months maybe), but it's been a constant thing with every podcast I listen to.   Each time I go to listen to a podcast, it opens up immediat...

Dawn38

Newbie

197223 Views

207 replies

117 likes

  • 197223 Views
  • 207 replies
  • 117 likes

Superuser Contribution Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

Moderator

Hey folks! Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself? We're creating this thread in case you're in need of r...

Kam23

Casual Listener

70410 Views

302 replies

26 likes

Other
  • 70410 Views
  • 302 replies
  • 26 likes

Solved!!Superuser Contribution Clicking on album art no longer jumps to the current playlist.

Clicking on the album art for the currently playing song no longer jumps to that song's position in the current playlist. Instead, it takes me to the album page associate with that track. Except it doesn't even take me to the album page as if I had c...

Regular

Clicking on the album art for the currently playing song no longer jumps to that song's position in the current playlist. Instead, it takes me to the album page associate with that track. Except it d...

TrantaLocked

Music Fan

34652 Views

157 replies

59 likes

Other
  • 34652 Views
  • 157 replies
  • 59 likes

Superuser Contribution VPN Support

Hey! I am getting my password reset since I've started using a VPN - NordVPN in particular. It is becoming extremely annoying. I know that the official position is no VPN support, but a "disable this layer" of security (aka annoying no-requested pass...

Casual Listener

Hey! I am getting my password reset since I've started using a VPN - NordVPN in particular. It is becoming extremely annoying. I know that the official position is no VPN support, but a "disable this...

Idontwantaprofile22

Visitor

21344 Views

16 replies

2 likes

  • 21344 Views
  • 16 replies
  • 2 likes

Superuser Contribution Queue reshuffling

Plan Premium Country Brazil Device Samsung Tab A9+, Samsung S20FE, Redmi 8A, Samsung Galaxy A35, PC Operating System Android and Windows 10/11 The Issue Whenever I select a new song in a playlist, the queue do not reshuffle. I tried a clean install, ...

Regular

Plan Premium Country Brazil Device Samsung Tab A9+, Samsung S20FE, Redmi 8A, Samsung Galaxy A35, PC Operating System Android and Windows 10/11   The Issue Whenever I select a...

rom-community

Newbie

34250 Views

63 replies

14 likes

Other
  • 34250 Views
  • 63 replies
  • 14 likes

Superuser Contribution Ps5 No sound

PlanPremiumCountryGermanyDevicePlaystation 5Operating SystemPlaystation My Question or IssueMy spotify on the ps5 used work normally i could hear my songs in the background while playing games and hearing the game sound but since today i cant hear my...

Regular

Plan Premium Country Germany Device Playstation 5 Operating System Playstation   My Question or Issue My spotify on the ps5 used work normally i could hear my songs in the background w...

Antoniosant1s

Newbie

6528 Views

11 replies

0 likes

PlayStation
  • 6528 Views
  • 11 replies
  • 0 likes

Superuser Contribution Playback stops automatically on Amazon echo device

Plan/PremiumCountryUkDeviceAmazon echo dot My Question or Issuehello, we use a specific white noise track for our daughter to sleep. For a while now, when we play this on repeat only through our echo dot device, it will stop after a few repeats and r...

Newbie

Plan /Premium Country Uk Device Amazon echo dot    My Question or Issue hello,  we use a specific white noise track for our daughter to sleep. For a while now, when we play th...

jaylendwill

Casual Listener

17411 Views

42 replies

4 likes

Other
  • 17411 Views
  • 42 replies
  • 4 likes

Superuser Contribution Doesn't give me 30 minutes of ad-free music anymore

I feel like I’m being tormented with adverts to purchase Premium. Sometimes I watch 3 advertisements and I do not get 30 minutes of ad free music. Then 1 or 2 songs play and then the same advertisements again! I would not mind the advertisements if I...

Newbie

I feel like I’m being tormented with adverts to purchase Premium. Sometimes I watch 3 advertisements and I do not get 30 minutes of ad free music. Then 1 or 2 songs play and then the same advertiseme...

HS1308

Visitor

86990 Views

70 replies

22 likes

  • 86990 Views
  • 70 replies
  • 22 likes

Solved!!Superuser Contribution NYT app not linking

PlanPremium FamilyCountryUSADeviceiPhone 12 Pro, Hp LaptopOperating SystemiOS 26.1, Windows 11 My Question or IssueI have an NYT family all access plan that I had connected to my Spotify account. This gave me access to all the locked subscriber only ...

Casual Listener

Plan Premium Family Country USA Device iPhone 12 Pro, Hp Laptop Operating System iOS 26.1, Windows 11   My Question or Issue I have an NYT family all access plan that I had connected t...

LinseyM

Visitor

4992 Views

21 replies

4 likes

Other
  • 4992 Views
  • 21 replies
  • 4 likes

Superuser Contribution Option to share listening stats not showing

Recently, a few of my friends have told me about this chatting feature on Spotify. They have sent me the links, I’m on the app, and we are all following each other back. However, they additionally tell me that there is an option in the settings I hav...

Regular

Recently, a few of my friends have told me about this chatting feature on Spotify. They have sent me the links, I’m on the app, and we are all following each other back. However, they additionally te...

Novy

Moderator

72 Views

3 replies

0 likes

  • 72 Views
  • 3 replies
  • 0 likes

Superuser Contribution Garmin Fenix watch not showing "Your Episodes" playlist

Plan: Family PremiumCountry: USADevice: Garmin Fenix 7Operating System: Android (for my phone) My Question or IssueI really like the convenience (quick addition and maintenance) of the "Your Episodes" playlists for podcasts, but weirdly it is not sho...

Casual Listener

Plan: Family Premium Country: USA Device: Garmin Fenix 7 Operating System: Android (for my phone)   My Question or Issue I really like the convenience (quick addition and maintenance)...

Teiby

Newbie

3206 Views

11 replies

0 likes

Other
  • 3206 Views
  • 11 replies
  • 0 likes