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Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • KrazyM
  • Newbie
  • 1552 Views
  • 15 replies
  • 5 likes
  • Other
  • 1552 Views
  • 15 replies
  • 5 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17583 Views
  • 8 replies
  • 1 likes
  • Other
  • 17583 Views
  • 8 replies
  • 1 likes

Spotify Stopping, 'currently playing' disappearing, and Shuffle resetting.

Playing a song and the end cuts off abruptly. The 'currently playing' bar disappears, so it hadn't been paused. Fully stopped. This happens randomly. Sometimes after the first song, sometimes in the middle of a playlist, or an hour or so into liked s...

  • Casual Listener
  • Playing a song and the end cuts off abruptly. The 'currently playing' bar disappears, so it hadn't been paused. Fully stopped. This happens randomly. Sometimes after the first song, sometimes in the ...
  • MeemDeem
  • Casual Listener
  • 64 Views
  • 1 replies
  • 0 likes
  • 64 Views
  • 1 replies
  • 0 likes

Superuser Contribution 'Espresso' plays upon app restart

PlanFreeDeviceiPhone 8Operating SystemiOS 16.7.7 My Question or IssueWhenever I restart the Spotify app, through either restarting my phone or leaving the app closed for a while, when I open the app, it automatically opens 'Espresso' by Sabrina Carpe...

  • Newbie
  • Plan Free Device iPhone 8 Operating System iOS 16.7.7   My Question or Issue Whenever I restart the Spotify app, through either restarting my phone or leaving the app closed for a while,...
  • Bugbite
  • Visitor
  • 562 Views
  • 6 replies
  • 0 likes
  • Other
  • 562 Views
  • 6 replies
  • 0 likes

Fake Streams - 22/05

Hello, I would like to make a complaint about Brazil.Some songs take positions without explanation, and instead of facing penalties, they only increase their editorial coverage.Example 1:This song remained unexplained for 2 weeks at the top spot with...

reportbrsptf_0-1716430682771.png reportbrsptf_1-1716430784560.png reportbrsptf_2-1716430811582.png reportbrsptf_3-1716430850907.png
  • Casual Listener
  • Hello, I would like to make a complaint about Brazil. Some songs take positions without explanation, and instead of facing penalties, they only increase their editorial coverage. Example 1: This s...
  • reportbrsptf
  • Casual Listener
  • 39 Views
  • 1 replies
  • 0 likes
  • music
  • 39 Views
  • 1 replies
  • 0 likes

Superuser Contribution I went to the spotify website and purchase audiobook but not in app

Wanted to listen to a audiobook but saw I had to go to the website and log in to get it even though it was free. I can play it through the website but it's not showing up in the app. It still has a lock symbol on the book in my app even after getting...

  • Visitor
  • Wanted to listen to a audiobook but saw I had to go to the website and log in to get it even though it was free. I can play it through the website but it's not showing up in the app. It still has a l...
  • Not applicable
  • 1178 Views
  • 11 replies
  • 1 likes
  • 1178 Views
  • 11 replies
  • 1 likes

New Playlist Release Not Appearing

PlanPremiumCountryUSDevice(Samsung s23, Lenovo laptop)Operating System(Android, Windows 10) My Question or IssueI follow a company that posts public playlists weekly, but the playlists do not readily appear anywhere on my home screen or library. I do...

  • Visitor
  • Plan Premium Country US Device (Samsung s23, Lenovo laptop) Operating System (Android, Windows 10)   My Question or Issue I follow a company that posts public playlists weekly, but t...
  • 40 Views
  • 0 replies
  • 0 likes
  • Samsung
  • 40 Views
  • 0 replies
  • 0 likes

LG TV - Distorted sound

PlanFreeCountryPortugal DeviceLG TV 43UK6200PLAOperating SystemWebOS 04.10.45 My Question or IssueI experience bad sound quality with distortion on the S/PDIF (optical) outuput through a receiver, no matter the volume.This is only noticeable on the S...

  • Newbie
  • Plan Free Country Portugal   Device LG TV 43UK6200PLA Operating System WebOS 04.10.45   My Question or Issue I experience bad sound quality with distortion on the S/PDIF (op...
  • Perry9
  • Newbie
  • 2330 Views
  • 6 replies
  • 3 likes
  • Connect
    music
    Other
  • 2330 Views
  • 6 replies
  • 3 likes

Superuser Contribution Downloaded playlist will not allow me to switch songs on my apple watch

As a Spotify Premium member, I have had a very frustrating persisting issue with downloaded playlists on my apple watch. Specifically, once I get to and finish the last song on my downloaded playlist in my apple watch, I am unable to further switch a...

  • Casual Listener
  • As a Spotify Premium member, I have had a very frustrating persisting issue with downloaded playlists on my apple watch. Specifically, once I get to and finish the last song on my downloaded playlist...
  • PurpleFan
  • Roadie
  • 350 Views
  • 10 replies
  • 1 likes
  • 350 Views
  • 10 replies
  • 1 likes

Superuser Contribution song missing

vindavlarljod by Wardruna is missing. It has been available for years, and now suddenly disappeared. Any idea why?

  • Visitor
  • vindavlarljod by Wardruna is missing. It has been available for years, and now suddenly disappeared. Any idea why?
  • Yordan
  • Moderator
  • 60 Views
  • 1 replies
  • 0 likes
  • 60 Views
  • 1 replies
  • 0 likes

Superuser Contribution Import podcasts from Google App

PlanPremiumCountryUSADeviceGoogle Pixel Pro 6Operating SystemAndroid 14 Question:Is it possible to import an OPML file to Spotify? Google is shutting down it's podcast player and this is the only way you can export your podcasts, other than transferr...

  • Newbie
  • Plan Premium Country USA Device Google Pixel Pro 6 Operating System Android 14   Question: Is it possible to import an OPML file to Spotify? Google is shutting down it's podcast player...
  • Jurgen6
  • Casual Listener
  • 19712 Views
  • 15 replies
  • 21 likes
  • Other
  • 19712 Views
  • 15 replies
  • 21 likes

Superuser Contribution Blocked User’s Private Playlist on my recently played

So my ex and I broke up, I used to be on her Spotify family account but was removed. I blocked her on Spotify as well but today in my recently played tab was one of her private playlists. I was able to click on it and see all of the songs on the play...

  • Visitor
  • So my ex and I broke up, I used to be on her Spotify family account but was removed. I blocked her on Spotify as well but today in my recently played tab was one of her private playlists. I was able ...
  • Maria
  • Moderator
  • 53 Views
  • 1 replies
  • 0 likes
  • music
    Other
  • 53 Views
  • 1 replies
  • 0 likes

Superuser Contribution Audiobooks Listening Time - Rewinding

Does rewinding and re-listening to portions of an audiobook add time to the monthly allotted listening time?I.e. A book is 8 hours, but I rewound parts and ended up listening to portions a second time that totalled 30 minutes. Is the total listening ...

  • Newbie
  • Does rewinding and re-listening to portions of an audiobook add time to the monthly allotted listening time? I.e. A book is 8 hours, but I rewound parts and ended up listening to portions a second t...
  • Susan_GP
  • Moderator
  • 34 Views
  • 1 replies
  • 0 likes
  • 34 Views
  • 1 replies
  • 0 likes

Superuser Contribution How to deactivate "join session" function?

Hello,When I want to listen to music in the living room, I use "Spotify Connect" and listen to the music via a connected stereo system.Unfortunately, all the other family members then get a notification on their mobile phone asking if they want to jo...

  • Casual Listener
  • Hello, When I want to listen to music in the living room, I use "Spotify Connect" and listen to the music via a connected stereo system. Unfortunately, all the other family members then get a notif...
  • midnight708
  • Newbie
  • 23780 Views
  • 12 replies
  • 15 likes
  • 23780 Views
  • 12 replies
  • 15 likes

Superuser Contribution A playlist not in my library keeps showing on the home page

PlanPremiumCountry DeviceMacbook, iphone 14 pro maxOperating SystemiOS17, MacOS Ventura My Question or IssueOn both my phone and my laptop a playlist that I do NOT have added to my library is the first thing I see when I open the app. How do I get ri...

  • Newbie
  • Plan Premium Country   Device Macbook, iphone 14 pro max Operating System iOS17, MacOS Ventura   My Question or Issue On both my phone and my laptop a playlist that I do NOT have ...
  • Redbeastsam
  • Newbie
  • 135 Views
  • 2 replies
  • 0 likes
  • Other
  • 135 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Songs I have played are now greyed out

I played one of my favorite comedy albums on Spotify two weeks ago. I went back tonight to play it again and all tracks but one are greyed out. I've tried clearing cache as suggested here. I also found that the same tracks are greyed out on every oth...

  • Casual Listener
  • I played one of my favorite comedy albums on Spotify two weeks ago. I went back tonight to play it again and all tracks but one are greyed out. I've tried clearing cache as suggested here. I also fou...
  • doreens
  • Visitor
  • 3919 Views
  • 8 replies
  • 0 likes
  • 3919 Views
  • 8 replies
  • 0 likes

Superuser Contribution So what is the official status of "car mode?"

PlanPremiumCountryUSA DeviceiPhone 13Operating SystemiOS 17.4 My Question or IssueCar mode was on the app and working a few months ago...I mean working as "jenky" as it always had but at least it was there...but then it seems to have disappeared with...

  • Music Fan
  •   Plan Premium Country USA   Device iPhone 13 Operating System iOS 17.4   My Question or Issue Car mode was on the app and working a few months ago...I mean working as "jen...
  • jendeyster
  • Newbie
  • 8440 Views
  • 60 replies
  • 13 likes
  • 8440 Views
  • 60 replies
  • 13 likes

Superuser Contribution I can't find podcasts in the app

PlanPremiumCountryUgandaDeviceSamsung A53Operating SystemAndroid Oreo My Question or IssueFor a few months now, I have not been able to find podcasts in the Spotify app both on my phone and Windows laptop. It isn't in the list of categories under "Br...

  • Visitor
  • Plan Premium Country Uganda Device Samsung A53 Operating System Android Oreo   My Question or Issue For a few months now, I have not been able to find podcasts in the Spotify app ...
  • Joan
  • Moderator
  • 66 Views
  • 1 replies
  • 1 likes
  • Samsung
  • 66 Views
  • 1 replies
  • 1 likes