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Solved!! Can't access DJ

I am an American Premium user. When I go into my music feed, the DJ card is not there.

Visitor

IsFetch

Newbie

35401 Views

94 replies

26 likes

  • 35401 Views
  • 94 replies
  • 26 likes

Spotify Bedroom

i saw that everyone can make their room on site but i can’t there’s only errors

Visitor

_Ntsbauer

Visitor

2793422 Views

39 replies

153 likes

Other
  • 2793422 Views
  • 39 replies
  • 153 likes

Why do i have ads on my podcasts even with premium?

This has only been a recent issue for me (the last 2 months maybe), but it's been a constant thing with every podcast I listen to. Each time I go to listen to a podcast, it opens up immediately with a 1-2 minute ad, then periodically sometimes in the...

Casual Listener

Nanonix

Regular

211630 Views

216 replies

126 likes

  • 211630 Views
  • 216 replies
  • 126 likes

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

Moderator

iamgoingtomars2

Visitor

72175 Views

303 replies

26 likes

Other
  • 72175 Views
  • 303 replies
  • 26 likes

Solved!!Superuser Contribution Volume 3dB lower on Yamaha RX-V685 Spotify Connect

PlanPremiumCountryPortugalDeviceYamah RX-V685Operating SystemN/A My Question or IssueThis amp has native Spotify Connect capability. Whenever i select the amp as the output, the volume of the music is about 3dB quieter than other sources: the amp's C...

Casual Listener

Plan Premium Country Portugal Device Yamah RX-V685 Operating System N/A   My Question or Issue This amp has native Spotify Connect capability. Whenever i select the amp as the output, ...

Dessi

Moderator

87 Views

3 replies

0 likes

Connect
Other
  • 87 Views
  • 3 replies
  • 0 likes

Superuser Contribution Fix broken Studio playlist creation

Studio is definitely alpha material.It can supposedly create playlists, but every time it tries to add a track, at first it hallucinates that it did successfully, but the playlist remains empty. If I challenge it, it realizes there was an issue addin...

Casual Listener

Studio is definitely alpha material. It can supposedly create playlists, but every time it tries to add a track, at first it hallucinates that it did successfully, but the playlist remains empty.&nb...

Ivelina

Moderator

268 Views

4 replies

0 likes

  • 268 Views
  • 4 replies
  • 0 likes

Superuser Contribution Android app crashes after playing podcast

PlanPremium DuoCountryCanadaDeviceSamsung Galaxy S10Operating SystemAndroid 12 My Question or IssueWhen I play a downloaded podcast episode the entire app crashes and closes within approximately 30 seconds of playing. Occurs with both video and audio...

Casual Listener

Plan Premium Duo Country Canada Device Samsung Galaxy S10 Operating System Android 12   My Question or Issue When I play a downloaded podcast episode the entire app crashes and closes ...

AlejaR

Moderator

144 Views

5 replies

0 likes

Samsung
  • 144 Views
  • 5 replies
  • 0 likes

Superuser Contribution Lossless not available on BMW Spotify app

hello. I have a premium subscription and I am able to listen to Lossless quality on my headphones and my Bose home smart speaker. however, I am not able to enable lossless quality in my BMW’s native Spotify app. When I try to change the quality, it r...

Casual Listener

hello. I have a premium subscription and I am able to listen to Lossless quality on my headphones and my Bose home smart speaker.  however, I am not able to enable lossless quality in my BM...

robot_features

Casual Listener

7455 Views

23 replies

1 likes

Other
  • 7455 Views
  • 23 replies
  • 1 likes

Superuser Contribution No longer able to stream to Google home devices with Chromecast Audio set as "Default music speaker"

Plan: premiumCountry: USADevice: Google Nest Audio, Google Home Minis, Google Chromecast Audio Hello Community,I have multiple Google home devices distributed around my house. They're all on the same network, as is my Android phone and my Google Chro...

Regular

Plan: premium Country: USA Device: Google Nest Audio, Google Home Minis, Google Chromecast Audio   Hello Community, I have multiple Google home devices distributed around my house. They're ...

Old-Big

Casual Listener

22755 Views

43 replies

0 likes

  • 22755 Views
  • 43 replies
  • 0 likes

Superuser Contribution Autoplay issue: algorithm changed?

PlanPremiumCountryPortugalDeviceIphone 14 and PCOperating SystemiOS and Windows My Question or IssueHi! For some time now i've noticed a major shift in my autoplay that has really been impacting my experience negatively. Up until a few months ago, I ...

Casual Listener

Plan Premium Country Portugal Device Iphone 14 and PC Operating System iOS and Windows   My Question or Issue Hi! For some time now i've noticed a major shift in my autoplay that has r...

Iva

Moderator

56 Views

1 replies

0 likes

Other
  • 56 Views
  • 1 replies
  • 0 likes

Superuser Contribution Keep Filters and Scroll Position When Returning to "What's New"

When browsing What's New with the music-only filter applied, tapping into a release and then going back resets both the filter and the scroll position. This forces users to reapply filters and scroll from the top, which breaks the flow. Preserving th...

Regular

When browsing What's New with the music-only filter applied, tapping into a release and then going back resets both the filter and the scroll position. This forces users to reapply filters and scroll...

lucideyez

Regular

1590 Views

9 replies

1 likes

  • 1590 Views
  • 9 replies
  • 1 likes

Solved!!Superuser Contribution You've discovered a premium feature

I have premium. I shouldn't be seeing this message. It's also incredibly condescending to people who don't have premium. "This is a premium feature" or "you need to purchase premium to use this feature" or greying it out altogether so that people kno...

Newbie

I have premium.  I shouldn't be seeing this message.   It's also incredibly condescending to people who don't have premium.  "This is a premium feature" or "you need to purchase prem...

Iva

Moderator

62541 Views

17 replies

3 likes

  • 62541 Views
  • 17 replies
  • 3 likes

Solved!!Superuser Contribution Can't remove podcast from "your shows"

So I've had this issue for a while. If you take a look at the picture, you can see that when I'm on my homepage, the first thing that pops up is the "ASMR with Amouranth" podcast.First of all. I do not listen to podcasts and not plan on ever doing th...

Casual Listener

So I've had this issue for a while. If you take a look at the picture, you can see that when I'm on my homepage, the first thing that pops up is the "ASMR with Amouranth" podcast. First of all. I ...

acvig

Newbie

485276 Views

625 replies

823 likes

Other
  • 485276 Views
  • 625 replies
  • 823 likes

Solved!!Superuser Contribution Spotify Top 50 Canada Has Three New Entries, But Those Three New Entries Were Also Yesterdays Newest

PlanPremiumCountryBritish Columbia, CanadaDevice(iPhone 13)Operating System(iOS 26.6) My Question or IssueYesterday when I checked the Spotify Top 50 Canada Charts on August 18, 2026, it showed the 3 new entries as Sweater Weather, Noble, and Orbiter...

Regular

  Plan Premium Country British Columbia, Canada Device (iPhone 13) Operating System (iOS 26.6)   My Question or Issue Yesterday when I checked the Spotify Top 50 Canada Charts on...

Thanek

Regular

146 Views

2 replies

0 likes

Music
  • 146 Views
  • 2 replies
  • 0 likes

Superuser Contribution How to sort podcasts on web player?

Can't download desktop app on work computer. Trying to listen to older podcasts with 100s of episodes and having to scroll for minutes to get to the episode that I need at the very bottom of the list. Can not figure out how to sort by date or by what...

Visitor

Can't download desktop app on work computer. Trying to listen to older podcasts with 100s of episodes and having to scroll for minutes to get to the episode that I need at the very bottom of the list...

Sbbuts

Casual Listener

11830 Views

17 replies

8 likes

  • 11830 Views
  • 17 replies
  • 8 likes

Superuser Contribution Jam randomly stopping across all connected devices

When I host a jam, it will randomly stop playing for my friend, and if she hosts one, it will randomly stop playing for me. It could happen within 10 minutes, or it could happen within 2 hours. Neither of us pause the jam.

Regular

When I host a jam, it will randomly stop playing for my friend, and if she hosts one, it will randomly stop playing for me. It could happen within 10 minutes, or it could happen within 2 hours. Neith...

deenkirama22

Casual Listener

4879 Views

4 replies

0 likes

Other
  • 4879 Views
  • 4 replies
  • 0 likes

Superuser Contribution Album name missing from three-dot menu on Android

Album name missing from three-dot menu on AndroiPlan: Free/PremiumCountry: SwitzerlandDevice: Android phoneOperating System: Android 16Spotify Version: 9.1.58.1567My Question or Issue:Since yesterday/today, the album name has disappeared from the thr...

Casual Listener

Album name missing from three-dot menu on Androi Plan: Free/Premium Country: Switzerland Device: Android phone Operating System: Android 16 Spotify Version: 9.1.58.1567 My Question or Issue: S...

Joan

Moderator

332 Views

3 replies

1 likes

Other
  • 332 Views
  • 3 replies
  • 1 likes

Superuser Contribution Korngold Adventures of Robin Hood Love Scene wrong orchestra!

PlanPremiumCountryUSADeviceSamsung Android and laptopOperating System My Question or IssueMy father was a huge fan of Erich Wolfgang Korngold, and so am I and my two daughters. We know the soundtrack for The Adventures of Robin Hood OST inside and ou...

Newbie

Plan Premium Country USA Device Samsung Android and laptop Operating System     My Question or Issue My father was a huge fan of Erich Wolfgang Korngold, and so am I and my two da...

Dessi

Moderator

40 Views

1 replies

0 likes

Music
  • 40 Views
  • 1 replies
  • 0 likes

Superuser Contribution Reclamação sobre publicidade no plano Premium e falta de suporte

Abri esta reclamação porque considero um absurdo que, mesmo sendo assinante do plano Premium, ainda sou exposto a propagandas. Quando assinei o serviço, entendi que o diferencial do plano era justamente a experiência sem anúncios. No entanto, recente...

Visitor

Abri esta reclamação porque considero um absurdo que, mesmo sendo assinante do plano Premium, ainda sou exposto a propagandas. Quando assinei o serviço, entendi que o diferencial do plano era justame...

Yordan

Moderator

643 Views

3 replies

1 likes

  • 643 Views
  • 3 replies
  • 1 likes

JBL Authentics L16 Old Firmware File Needed

Hey!I recently bought a JBL Authentics L16 speaker and have a problem with the firmware upgrade that enables spotify connect. There is a thread from 2015 that i can't reply in, so i'm opening a new one.I have the spotify firmware file but need the ol...

Casual Listener

Hey! I recently bought a JBL Authentics L16 speaker and have a problem with the firmware upgrade that enables spotify connect. There is a thread from 2015 that i can't reply in, so i'm opening a...

jizou

Visitor

488 Views

3 replies

0 likes

Other
  • 488 Views
  • 3 replies
  • 0 likes

Superuser Contribution Explicit Filter Turns On Regularly

PlanPremiumCountryUSDevicePixel 8Operating SystemAndroid 16My Question or IssueThe explicit filter seems to turn back on every time the app updates. The switch itself stays off but explicit content gets blocked. The only way to fix it is turn the swi...

Regular

Plan Premium Country US Device Pixel 8 Operating System Android 16 My Question or Issue The explicit filter seems to turn back on every time the app updates. The switch itself stays off but ...

Paula_Vi

Moderator

503 Views

9 replies

0 likes

Other
  • 503 Views
  • 9 replies
  • 0 likes

Superuser Contribution Podcast 'update date' is not accurate

In the page:Your Library -> Podcasts and shows (sort by recently updated), the field of 'updated date' is not accurate, and therefore it's not sorted right. For example - the last episode of a podcast date is actually today but it says updated 2 year...

Visitor

In the page: Your Library -> Podcasts and shows  (sort by recently updated), the field of 'updated date' is not accurate, and therefore it's not sorted right.   For example - the last...

Funkyhc

Casual Listener

5013 Views

17 replies

2 likes

  • 5013 Views
  • 17 replies
  • 2 likes

Superuser Contribution Introducing a Private Listening Mode to Prevent Algorithmic Influence

Hello Spotify Team,I would like to propose the introduction of a “Private Listening Mode” on Spotify. The main idea is to allow users to listen to music without it influencing the recommendations and algorithmic suggestions on their account.Often, wh...

Visitor

Hello Spotify Team, I would like to propose the introduction of a “Private Listening Mode” on Spotify. The main idea is to allow users to listen to music without it influencing the recommendations a...

BPHusker

Casual Listener

4225 Views

2 replies

1 likes

  • 4225 Views
  • 2 replies
  • 1 likes

Solved!!Superuser Contribution Spotify not playing BBC Radio downloaded podcasts

PlanPremium CountryTurkey DeviceGalaxy S10+, Galaxy Z Flip6 Operating SystemAndroid My Question or IssueSo I have a problem with podcasts which I have downloaded for listening to while flying. I've experienced this issue for a few months now, and ove...

Casual Listener

Plan Premium   Country Turkey   Device Galaxy S10+, Galaxy Z Flip6   Operating System Android   My Question or Issue So I have a problem with podcasts which I have do...

pmc_57

Casual Listener

131 Views

2 replies

0 likes

Other
  • 131 Views
  • 2 replies
  • 0 likes