Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Other (Podcasts, Partners, etc.)

Get help with Podcasts, Web Player, Sonos, Playlists, Tracks and more!

Start a topic

Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • wadwaddwa14
  • Visitor
  • 15751 Views
  • 101 replies
  • 10 likes
  • Other
  • 15751 Views
  • 101 replies
  • 10 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 20922 Views
  • 9 replies
  • 2 likes
  • Other
  • 20922 Views
  • 9 replies
  • 2 likes

Superuser Contribution Playback pauses if Bluetooth headset is connected to multiple devices at the same time

Feb 2025 - Issue occurring on Logitech Vibe 100 headphones new and fully updated when multipoint with a phone and laptop. At first I thought it was a defect in the headphones... turns out closing the Spotify app on my phone resolves, so this is a Spo...

  • Newbie
  • Feb 2025 - Issue occurring on Logitech Vibe 100 headphones new and fully updated when multipoint with a phone and laptop. At first I thought it was a defect in the headphones... turns out closing the...
  • Kenz5
  • Casual Listener
  • 204 Views
  • 3 replies
  • 1 likes
  • Other
  • 204 Views
  • 3 replies
  • 1 likes

Superuser Contribution Problem with last song on playlist

PlanFreeCountryChile(im sorry if a write something wrong, my english is awfull) My Question or IssueIn my playlist, when i go dooown to the last song, i can't click it, becuse the options of the song that i am listening to It's above the playlist, so...

  • Visitor
  • Plan Free Country Chile (im sorry if a write something wrong, my english is awfull)  My Question or Issue In my playlist, when i go dooown to the last song, i can't click it, becuse the op...
  • MihailY
  • Moderator
  • 81 Views
  • 1 replies
  • 0 likes
  • BB10
    Chromecast
    Marantz
    music
    Samsung
    WP
  • 81 Views
  • 1 replies
  • 0 likes

Superuser Contribution Probléma a rendezésben

PlanPremiumCountryMagyarország/HungaryDeviceiPhone 13 min/PCOperating SystemiOS 16.0.2/Windows 10Spotify verzió 8.7.68.568 (iOS), : Windows 1.1.95.893.g6cf4d40cMy Question or IssueBochkor reggeli rádiós műsor adásait az utóbbi időben nem lehet sorren...

  • Casual Listener
  • Plan Premium Country Magyarország/Hungary Device iPhone 13 min/PC Operating System iOS 16.0.2/Windows 10 Spotify verzió 8.7.68.568 (iOS), : Windows 1.1.95.893.g6cf4d40c My Question or Issue ...
  • Ivelina
  • Moderator
  • 1260 Views
  • 16 replies
  • 0 likes
  • Other
  • 1260 Views
  • 16 replies
  • 0 likes

Skipping through a Spotify playlist

At one time there was a facility to listen to the first 10-15 seconds of song in the Friday new music without manually stopping and moving to next track. Does that option still exist - can’t find it ?

  • Casual Listener
  • At one time there was a facility to listen to the first 10-15 seconds of song in the Friday new music without manually stopping and moving to next track. Does that option still exist - can’t find it ?
  • 53 Views
  • 0 replies
  • 0 likes
  • 53 Views
  • 0 replies
  • 0 likes

Superuser Contribution PS5 song titles frozen

PlanPremiumCountryCanadaDevicePS5Operating SystemPS5 My Question or IssueWhen playing music on the Spotify app for PS5, the song title remains frozen on the screen after 3-4 tracks. The music continues to play as normal, but the song showing in the s...

  • Casual Listener
  •   Plan Premium Country Canada Device PS5 Operating System PS5   My Question or Issue When playing music on the Spotify app for PS5, the song title remains frozen on the screen af...
  • TheRealCrispy
  • Casual Listener
  • 2144 Views
  • 15 replies
  • 1 likes
  • PlayStation
  • 2144 Views
  • 15 replies
  • 1 likes

Superuser Contribution Playback gets paused if Bluetooth headset is connected with multiple devices simultaneously

Hi everyone, We're seeing reports that the Spotify app keeps pausing audio whenever there are multiple devices connected to the same Bluetooth headset and the app is open on at least one of the connected devices. Special thanks to @growlybeard who pr...

  • Moderator
  • Moderator
  • Hi everyone,   We're seeing reports that the Spotify app keeps pausing audio whenever there are multiple devices connected to the same Bluetooth headset and the app is open on at least one o...
  • kirk781
  • Newbie
  • 50368 Views
  • 129 replies
  • 71 likes
  • Bluetooth Multipoint
  • 50368 Views
  • 129 replies
  • 71 likes

Superuser Contribution Spotify stops randomly on my Sonos

Been through the related threads on Sonos support and I have tried to reset my controller, remove Spotify etc. as pointed out in another thread. However Spotify still drops out randomly… I have now tested with another Music Service. Spotify is having...

  • Regular
  • Been through the related threads on Sonos support and I have tried to reset my controller, remove Spotify etc. as pointed out in another thread. However Spotify still drops out randomly… I have now t...
  • gnomenthusiast
  • Casual Listener
  • 9431 Views
  • 37 replies
  • 7 likes
  • 9431 Views
  • 37 replies
  • 7 likes

Superuser Contribution ARM macOS: Broken Speed Adjustment When Full Screen Podcast

macOS Podcast speed adjustment button unresponsive in full screen mode. When playing a podcast and maximizing the video to full screen, the speed adjustment button does not work. It registers hover and click but I have to exit full screen to adjust t...

  • Casual Listener
  • macOS Podcast speed adjustment button unresponsive in full screen mode. When playing a podcast and maximizing the video to full screen, the speed adjustment button does not work. It registers hover a...
  • InSasquatchCountry
  • Casual Listener
  • 165 Views
  • 3 replies
  • 0 likes
  • full screen
    interface bug
    playback speed
    podcast
  • 165 Views
  • 3 replies
  • 0 likes

Superuser Contribution Playback keeps automatically switching to my Android phone

Recently I've been experiencing this issue, where the playback from my desktop Spotify application is switched to my Android mobile phone. This happened multiple times yesterday, and already twice today.Did someone else also met this issue? Support o...

  • Casual Listener
  • Recently I've been experiencing this issue, where the playback from my desktop Spotify application is switched to my Android mobile phone. This happened multiple times yesterday, and already twice to...
  • glimglam2
  • Visitor
  • 167 Views
  • 4 replies
  • 0 likes
  • Connect
  • 167 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution How can I stop getting in-app recommendations?

I've attached an example of some Direct marketing sent my way. How can I stop it? Plan Premium Country UK Device IPhone 12 Operating System iOS 17.1

  • Music Fan
  • I've attached an example of some Direct marketing sent my way. How can I stop it?   Plan Premium Country UK Device IPhone 12 Operating System iOS 17.1     &...
  • Ticsi
  • Newbie
  • 63177 Views
  • 316 replies
  • 120 likes
  • 63177 Views
  • 316 replies
  • 120 likes

Superuser Contribution Why is shuffle playing the same songs repeatedly on a 48hr+ long playlist

On Linux Android and Windows the app just does not shuffle It only plays about the same 15 or 20 songs occasionally throws in one more and just repeats. I don't know if this is tailored content that's getting ad revenue or what. If I can't shuffle a ...

  • Casual Listener
  • On Linux Android and Windows the app just does not shuffle It only plays about the same 15 or 20 songs occasionally throws in one more and just repeats. I don't know if this is tailored content that'...
  • BenT0722
  • Casual Listener
  • 28388 Views
  • 64 replies
  • 16 likes
  • 28388 Views
  • 64 replies
  • 16 likes

Can't find a popular WW2 German song on Spotify; Erika.

PlanPremiumCountryUSDeviceAlienware 13 r3Operating SystemWin10 My Question or IssueI listen to a lot of WW1/WW2 marching songs, and one from WW2 Germany, Erika, a very popular march, cannot be found through searching. Spotify gave a statement claimin...

  • Newbie
  •   Plan Premium Country US Device Alienware 13 r3 Operating System Win10   My Question or Issue I listen to a lot of WW1/WW2 marching songs, and one from WW2 Germany, Erika, a ver...
  • Disaster3779
  • Casual Listener
  • 6753 Views
  • 6 replies
  • 1 likes
  • music
  • 6753 Views
  • 6 replies
  • 1 likes

Superuser Contribution Desktop app not loading latest podcast episodes

This morning I woke up to listen to Morning Brew daily and noticed none of the daily episodes were loading on my desktop app on Mac. I make sure 'All Episodes' and 'Newest to Oldest' were selected and I cant dins any episodes from the last week.I can...

  • Visitor
  • This morning I woke up to listen to Morning Brew daily and noticed none of the daily episodes were loading on my desktop app on Mac. I make sure 'All Episodes' and 'Newest to Oldest' were selected an...
  • AlejaR
  • Moderator
  • 95 Views
  • 1 replies
  • 0 likes
  • 95 Views
  • 1 replies
  • 0 likes

Spotify Deleted an Artists Whole Album Off their Platform

My Question or Issue I was told to make a post here so I can get updates on the issue, so here it goes- I noticed an album that I listened to quite often by an indie artist was fully deleted from the platform. The album is called "Please Don't Text M...

  • Casual Listener
  • My Question or Issue   I was told to make a post here so I can get updates on the issue, so here it goes-   I noticed an album that I listened to quite often by an indie artist was full...
  • chocoholiclife
  • Casual Listener
  • 197 Views
  • 4 replies
  • 0 likes
  • music
    Samsung
  • 197 Views
  • 4 replies
  • 0 likes

Spotify lite not playing my songs

PlanFreeCountryIndia Devicerealme 8Operating System Android My Question or IssueSpotify lite not playing songs

  • Casual Listener
  •   Plan Free Country India    Device realme 8 Operating System  Android    My Question or Issue Spotify lite not playing songs  
  • RayyW0
  • Rising Star 1
  • 158 Views
  • 3 replies
  • 0 likes
  • music
  • 158 Views
  • 3 replies
  • 0 likes

Superuser Contribution mentioning Spotify in a movie

Hi! Please advise me. I'm just starting to make my first (very) low-budget feature film and we'd like to mention Spotify in a scene - in a completely neutral or even positive sense. We don't plan to show the Spotify logo or any other layout, design e...

  • Casual Listener
  • Hi! Please advise me. I'm just starting to make my first (very) low-budget feature film and we'd like to mention Spotify in a scene - in a completely neutral or even positive sense. We don't plan to ...
  • OscarDC
  • Moderator
  • 153 Views
  • 3 replies
  • 0 likes
  • Other
  • 153 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Jump to current song when you open playlists

When you open or go back to the current playlist, it would great if the app automatically 'jumped to' the current song playing or queued, instead of having to scroll through 1,100+ songs, looking for 1 highlighted song to see where you're up to / a f...

  • Visitor
  • When you open or go back to the current playlist, it would great if the app automatically 'jumped to' the current song playing or queued, instead of having to scroll through 1,100+ songs, looking for...
  • BobbyBrown12312
  • Music Fan
  • 23418 Views
  • 38 replies
  • 12 likes
  • 23418 Views
  • 38 replies
  • 12 likes

Superuser Contribution Spotify only works if i use a vpn

PlanFreeCountryUSADevicePCOperating SystemWindows 10 My Question or IssueIv tried for like 2 days, restarting my pc, reinstalling, changing hosts file, relogging, different accounts, hardware acceleration, everything listed in other forms and notthin...

  • Casual Listener
  • Plan Free Country USA Device PC Operating System Windows 10   My Question or Issue Iv tried for like 2 days, restarting my pc, reinstalling, changing hosts file, relogging, different a...
  • MihailY
  • Moderator
  • 3157 Views
  • 13 replies
  • 1 likes
  • music
    Other
  • 3157 Views
  • 13 replies
  • 1 likes

Solved!!Superuser Contribution Become a Distributor

Hello, Recently I started developing a new music distribution platform,I want to know how things is work in distributing music to spotify.Thanks.

  • Newbie
  • Hello,  Recently I started developing a new music distribution platform, I want to know how things is work in distributing music to spotify. Thanks.
  • Royal_Loops
  • Visitor
  • 23019 Views
  • 9 replies
  • 1 likes
  • Other
  • 23019 Views
  • 9 replies
  • 1 likes