Announcements

Help Wizard

Step 1

NEXT STEP

Other (Podcasts, Partners, etc.)

Get help with Podcasts, Web Player, Sonos, Playlists, Tracks and more!

Start a topic

Solved!! Can't access DJ

I am an American Premium user. When I go into my music feed, the DJ card is not there.

Visitor

IsFetch

Newbie

35672 Views

94 replies

26 likes

  • 35672 Views
  • 94 replies
  • 26 likes

Spotify Bedroom

i saw that everyone can make their room on site but i can’t there’s only errors

Visitor

_Ntsbauer

Visitor

2802758 Views

39 replies

153 likes

Other
  • 2802758 Views
  • 39 replies
  • 153 likes

Why do i have ads on my podcasts even with premium?

This has only been a recent issue for me (the last 2 months maybe), but it's been a constant thing with every podcast I listen to. Each time I go to listen to a podcast, it opens up immediately with a 1-2 minute ad, then periodically sometimes in the...

Casual Listener

michky

Newbie

215670 Views

217 replies

130 likes

  • 215670 Views
  • 217 replies
  • 130 likes

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

Moderator

iamgoingtomars2

Visitor

72846 Views

303 replies

26 likes

Other
  • 72846 Views
  • 303 replies
  • 26 likes

Superuser Contribution Idea to Help Complete Missing Song Lyrics on Spotify

Hello Spotify team,My name is Mohammad , and I am a Spotify user who would like to help improve the lyrics experience on the platform. Many songs on Spotify do not have lyrics or have incomplete lyrics, and this reduces the enjoyment for listeners wh...

Newbie

Hello Spotify team, My name is Mohammad , and I am a Spotify user who would like to help improve the lyrics experience on the platform. Many songs on Spotify do not have lyrics or have incomplete ...

zubair123

Newbie

535 Views

2 replies

0 likes

lyrics
  • 535 Views
  • 2 replies
  • 0 likes

Superuser Contribution repeating the same ads over and over driving me crazy

i get ads every 10 minutes because i dont have a subscription.. i get the same kevin hart chase bank ads every time. in an 8 hour day i hear it about 50 times a day.. i believe in business there is a point of diminishing return. why does the same ad ...

Newbie

i get ads every 10 minutes because i dont have a subscription.. i get the same kevin hart chase bank ads every time. in an 8 hour day i hear it about 50 times a day.. i believe in business there is ...

stormgirlz

Casual Listener

18380 Views

28 replies

16 likes

  • 18380 Views
  • 28 replies
  • 16 likes

Why are there ads I can’t skip

I pay the premium subscription and now it is almost impossible to skip ads while listening to podcasts.

Visitor

I pay the premium subscription and now it is almost impossible to skip ads while listening to podcasts.

bowlen199

Casual Listener

5182 Views

9 replies

3 likes

  • 5182 Views
  • 9 replies
  • 3 likes

Superuser Contribution Spotify is pausing music on iOS

PlanPremiumCountryUnited StatesDeviceiPhone 17 ProOperating SystemiOS 26.6.1 My Question or IssueSpotify pauses music on iOS. It most consistently happens right when I start playing music, I hit play and it instantly pauses. It can be played again ri...

Regular

Plan Premium Country United States Device iPhone 17 Pro Operating System iOS 26.6.1   My Question or Issue Spotify pauses music on iOS. It most consistently happens right when I start ...

MihailY

Moderator

440 Views

11 replies

1 likes

  • 440 Views
  • 11 replies
  • 1 likes

Superuser Contribution Sleep Timer interrupted by podcast ads

.PlanPremiumCountryUK Device(OnePlus 6T)Operating System(Android) My Question or Issue Adjacent to this issue is the fact that still getting ads on a premium subscription is an absolute scam (but many limp stock answers to this exist on the 'help' ce...

Casual Listener

.Plan Premium Country UK  Device (OnePlus 6T) Operating System (Android)   My Question or Issue   Adjacent to this issue is the fact that still getting ads on a premium subs...

tangosan

Visitor

3338 Views

15 replies

5 likes

advertisements
Premium
Sleep Timer
  • 3338 Views
  • 15 replies
  • 5 likes

Superuser Contribution Songs played in reverse order when connected to new device.

PlanPremiumCountryNew Zealand DeviceSamsung S23+Operating SystemAndroid 14 My Question or IssueI listen to my saved playlists with smart shuffle on.When listening to saved playlist then switching to another Bluetooth device or the phone speaker, the ...

Visitor

Plan Premium Country New Zealand  Device Samsung S23+ Operating System Android 14   My Question or Issue I listen to my saved playlists with smart shuffle on. When listening to s...

Michoel

Regular

19893 Views

76 replies

14 likes

  • 19893 Views
  • 76 replies
  • 14 likes

Superuser Contribution Dark Mode not available on Android TV

Plan Premium Country Australia Device TV. Google Home Operating Chromecast My Question or Issue The Dark Mode option is no longer listed when listening on my TV, through Google. Is it still available? If so, where and how?

Regular

Plan Premium Country Australia  Device TV. Google Home Operating Chromecast My Question or Issue The Dark Mode option is no longer listed when listening on my TV, through Googl...

Joan

Moderator

2916 Views

17 replies

6 likes

Chromecast
Music
TV
  • 2916 Views
  • 17 replies
  • 6 likes

Superuser Contribution Unable to play random songs anymore

On android. when I first subscribed I was able to put in a song or artist and spotify would play that song or artist and then randomly shuffle play related songs or artists. Now when I put in a song it plays that song on repeat and when I put in an a...

Casual Listener

On android.   when I first subscribed I was able to put in a song or artist and spotify would play that song or artist and then randomly shuffle play related songs or artists.   Now whe...

Yordan

Moderator

123 Views

5 replies

0 likes

  • 123 Views
  • 5 replies
  • 0 likes

Superuser Contribution Sync player progress between devices

When I work I listen to spotify on my PC (windows, but it doesn't seem to matter). When I'm done working I close my computer, head out the office and pick up my phone (Android, but it doesn't seem to matter) and continue listening. However if I do it...

Casual Listener

When I work I listen to spotify on my PC (windows, but it doesn't seem to matter). When I'm done working I close my computer, head out the office and pick up my phone (Android, but it doesn't seem to...

aaronclawrence

Music Fan

28130 Views

15 replies

15 likes

  • 28130 Views
  • 15 replies
  • 15 likes

Solved!!Superuser Contribution Spotify working slow in Android phone

Premium, Family Plan Portugal Device: Moto G9 Operating System: Android 10 Spotify app gets stuck when opened. Then eventually starts, but working super slow. Super slow interface and troubles playing. I am having this issue for one year or so, by no...

Regular

  Premium, Family Plan Portugal Device: Moto G9 Operating System: Android 10   Spotify app gets stuck when opened. Then eventually starts, but working super slow. Super slo...

Etozero

Casual Listener

135169 Views

46 replies

14 likes

Other
  • 135169 Views
  • 46 replies
  • 14 likes

Superuser Contribution App keeps switching to repeat

PlanPremiumCountryUSADevicePixel 6 ProOperating SystemAndroid 14Spotify version: 8.8.92.700My Question or IssueEverytime I open the app it switches playback to repeat/loop. It's not much of an issue if I hit play on a playlist. But I generally don't ...

Music Fan

Plan Premium Country USA Device Pixel 6 Pro Operating System Android 14 Spotify version: 8.8.92.700 My Question or Issue Everytime I open the app it switches playback to repeat/loop. It's n...

Jamanson

Casual Listener

107937 Views

199 replies

25 likes

  • 107937 Views
  • 199 replies
  • 25 likes

Superuser Contribution Podcast keeps playing an old episode instead of the next episode

PlanFree/PremiumCountryUKDeviceAndroid My Question or IssueThis has been happening for maybe 3 weeks. I've been listening to a podcast for years and Spotify has always just played the next episode when it finishes (exactly as you would expect). But f...

Music Fan

Plan Free/Premium Country UK Device Android   My Question or Issue This has been happening for maybe 3 weeks. I've been listening to a podcast for years and Spotify has always just playe...

bur2000

Casual Listener

13296 Views

23 replies

5 likes

  • 13296 Views
  • 23 replies
  • 5 likes

Solved!!Superuser Contribution Clicking on album art no longer jumps to the current playlist.

Clicking on the album art for the currently playing song no longer jumps to that song's position in the current playlist. Instead, it takes me to the album page associate with that track. Except it doesn't even take me to the album page as if I had c...

Regular

Clicking on the album art for the currently playing song no longer jumps to that song's position in the current playlist. Instead, it takes me to the album page associate with that track. Except it d...

JaywalkerHB

Music Fan

35578 Views

158 replies

59 likes

Other
  • 35578 Views
  • 158 replies
  • 59 likes

Superuser Contribution 'made for you' playlists not working on garmin

PlanPremiumCountryUkDeviceSamsung galaxy s23Operating SystemAndroid 15 (i think?) My Question or Issue'made for you' playlists list as 0 songs. Other playlists work fine as do podcasts. I've signed out, in, reinstalled the app, reset my phone, cleare...

Newbie

Plan Premium Country Uk Device Samsung galaxy s23 Operating System Android 15 (i think?)   My Question or Issue 'made for you' playlists list as 0 songs. Other playlists work fine as d...

jond8387

Visitor

17419 Views

65 replies

10 likes

Samsung
  • 17419 Views
  • 65 replies
  • 10 likes

Superuser Contribution LG TV playback problem

Soo today I tried playing a song on my LG tv and like always I open Spotify app on my iPhone click the connect button it “connects” and when I play a song it switches the song and disconnects. Tried with other devices like my laptop, my iPhone connec...

Newbie

Soo today I tried playing a song on my LG tv and like always I open Spotify app on my iPhone click the connect button it “connects” and when I play a song it switches the song and disconnects. Tried ...

Dessi

Moderator

86 Views

1 replies

0 likes

LG
LG WebOS
Playback problem
TV
  • 86 Views
  • 1 replies
  • 0 likes

Superuser Contribution Lyrics appear as one long paragraph on Samsung Galaxy Tab S10

Hi Spotify Community, I'm experiencing a lyrics formatting issue on my Samsung Galaxy Tab S10. Device: Samsung Galaxy Tab S10 Android: 16 One UI: 8.0 Spotify version: 9.1.64.1676 The lyrics in the Spotify Android app appear as one long paragraph inst...

Regular

Hi Spotify Community, I'm experiencing a lyrics formatting issue on my Samsung Galaxy Tab S10. Device: Samsung Galaxy Tab S10 Android: 16 One UI: 8.0 Spotify version: 9.1.64.1676 The lyri...

chickencheesemayo8

Regular

363 Views

8 replies

0 likes

Other
Samsung
  • 363 Views
  • 8 replies
  • 0 likes

Superuser Contribution Locked Out of Prompted Playlists

PlanPremiumCountryUSADeviceAllOperating SystemAll My Question or IssueI seem to have locked myself out of the Prompted Playlists feature. Although it was originally working and I created several playlists, I now receive a message that I've reached th...

Casual Listener

Plan Premium Country USA Device All Operating System All   My Question or Issue I seem to have locked myself out of the Prompted Playlists feature. Although it was originally working a...

pizzicatoiv

Gig Goer

2763 Views

9 replies

2 likes

Other
  • 2763 Views
  • 9 replies
  • 2 likes

Superuser Contribution Can't switch to video mode both windows and iOS

PlanPremiumCountryIndonesiaDevice(iPhone 15, Windows)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI cannot play any videos. i wanted to watch a podcast video, but i can't switch to the video mode. it only plays the soun...

Visitor

Plan Premium Country Indonesia Device (iPhone 15, Windows) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I cannot play any videos. i wanted to wa...

kingasher_abi_london

Newbie

3106 Views

2 replies

0 likes

  • 3106 Views
  • 2 replies
  • 0 likes

Superuser Contribution Ongoing playback issues using multiple devices

PlanPremiumCountryGermanySpotify Version9.1.20.1452DeviceRedmi Note 12 Pro+ 5G (main device here), Amazon Alexa (different versions), Laptop, etc.Operating SystemAndroid 14/Hyper OS 2, Win 11My IssuePlayback on my main device is being interrupted thr...

Regular

Plan Premium Country Germany Spotify Version 9.1.20.1452 Device Redmi Note 12 Pro+ 5G (main device here), Amazon Alexa (different versions), Laptop, etc. Operating System Android 14/Hype...

Mistiz

Casual Listener

6195 Views

10 replies

0 likes

.playback problems
Between devices
Different networks
  • 6195 Views
  • 10 replies
  • 0 likes