Announcements

Help Wizard

Step 1

NEXT STEP

Other (Podcasts, Partners, etc.)

Get help with Podcasts, Web Player, Sonos, Playlists, Tracks and more!

Start a topic

Solved!! Can't access DJ

I am an American Premium user. When I go into my music feed, the DJ card is not there.

Visitor

IsFetch

Newbie

35212 Views

94 replies

26 likes

  • 35212 Views
  • 94 replies
  • 26 likes

Spotify Bedroom

i saw that everyone can make their room on site but i can’t there’s only errors

Visitor

_Ntsbauer

Visitor

2782237 Views

39 replies

153 likes

Other
  • 2782237 Views
  • 39 replies
  • 153 likes

Why do i have ads on my podcasts even with premium?

This has only been a recent issue for me (the last 2 months maybe), but it's been a constant thing with every podcast I listen to. Each time I go to listen to a podcast, it opens up immediately with a 1-2 minute ad, then periodically sometimes in the...

Casual Listener

PrincessUnlucky

Casual Listener

206600 Views

212 replies

121 likes

  • 206600 Views
  • 212 replies
  • 121 likes

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

Moderator

iamgoingtomars2

Visitor

71468 Views

303 replies

26 likes

Other
  • 71468 Views
  • 303 replies
  • 26 likes

Superuser Contribution Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

Moderator

Hey folks! Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself? We're creating this thread in case you're in need of r...

iamgoingtomars2

Visitor

71468 Views

303 replies

26 likes

Other
  • 71468 Views
  • 303 replies
  • 26 likes

Superuser Contribution all my music is gone after logging out then back in

Got 30 day trial a week ago/got a bunch of music in my phone now and happen to log out and when I logged back in everything is gone and keeps telling me I got to get premium or get Spotify to use it....? Wtf its like I never used it before I'm pissed...

Visitor

Got 30 day trial a week ago/got a bunch of music in my phone now and happen to log out and when I logged back in everything is gone and keeps telling me I got to get premium or get Spotify to use it....

Carlosatiles

Newbie

6867 Views

4 replies

0 likes

Other
  • 6867 Views
  • 4 replies
  • 0 likes

Superuser Contribution Can CarPlay auto play DJ?

Hi,I usually listen to the AI DJ throughout the day. However, for some reason, if I’m listening to the DJ, pause for a bit and get into my car, CarPlay will automatically start playing the playlist I last played. Doesn’t matter if I’ve been listening...

Regular

Hi, I usually listen to the AI DJ throughout the day. However, for some reason, if I’m listening to the DJ, pause for a bit and get into my car, CarPlay will automatically start playing the playlist...

Dessi

Moderator

97 Views

5 replies

0 likes

  • 97 Views
  • 5 replies
  • 0 likes

Audiobooks not loading again

PlanPremiumCountryUSADeviceiphone 16, macbook air 2020Operating Systemup to date systems My Question or IssueSimilar to the issue that was occuring earlier, audiobook chapters are not loading, even the chapters that i listened to earlier today. I onl...

Visitor

Plan Premium Country USA Device iphone 16, macbook air 2020 Operating System up to date systems    My Question or Issue Similar to the issue that was occuring earlier, audiobook c...

Jose_M

Spotify Star

124 Views

1 replies

0 likes

Other
  • 124 Views
  • 1 replies
  • 0 likes

Superuser Contribution spotify activity not updating

it seems like the activity feed is not updating at all, its stuck on on song however, recently played keeps getting updated. for example it shows they've been listening to the same song for the past hour-2, but their recently played artists (from tha...

Casual Listener

it seems like the activity feed is not updating at all, its stuck on on song however, recently played keeps getting updated.  for example it shows they've been listening to the same song for the...

MihailY

Moderator

41 Views

1 replies

0 likes

Account
  • 41 Views
  • 1 replies
  • 0 likes

Superuser Contribution Your Episodes playlist has ghost episodes that I can't remove

PlanPremiumCountryUnited StatesDeviceiPhone 14 Pro and Desktop App on Macbook ProOperating SystemiOS 26.1 and MacOS Tahoe 26.1 My Question or IssueThe "Your Episodes" podcast playlist is driving me crazy!! I have no episodes downloaded, nothing added...

Newbie

Plan Premium Country United States Device iPhone 14 Pro and Desktop App on Macbook Pro Operating System iOS 26.1 and MacOS Tahoe 26.1   My Question or Issue The "Your Episodes" podcast...

Sharftuck

Casual Listener

2699 Views

6 replies

3 likes

Other
  • 2699 Views
  • 6 replies
  • 3 likes

Solved!!Superuser Contribution Volume 3dB lower on Yamaha RX-V685 Spotify Connect

PlanPremiumCountryPortugalDeviceYamah RX-V685Operating SystemN/A My Question or IssueThis amp has native Spotify Connect capability. Whenever i select the amp as the output, the volume of the music is about 3dB quieter than other sources: the amp's C...

Casual Listener

Plan Premium Country Portugal Device Yamah RX-V685 Operating System N/A   My Question or Issue This amp has native Spotify Connect capability. Whenever i select the amp as the output, ...

Dessi

Moderator

75 Views

3 replies

0 likes

Connect
Other
  • 75 Views
  • 3 replies
  • 0 likes

Superuser Contribution Fix broken Studio playlist creation

Studio is definitely alpha material.It can supposedly create playlists, but every time it tries to add a track, at first it hallucinates that it did successfully, but the playlist remains empty. If I challenge it, it realizes there was an issue addin...

Casual Listener

Studio is definitely alpha material. It can supposedly create playlists, but every time it tries to add a track, at first it hallucinates that it did successfully, but the playlist remains empty.&nb...

Ivelina

Moderator

255 Views

4 replies

0 likes

  • 255 Views
  • 4 replies
  • 0 likes

Superuser Contribution Android app crashes after playing podcast

PlanPremium DuoCountryCanadaDeviceSamsung Galaxy S10Operating SystemAndroid 12 My Question or IssueWhen I play a downloaded podcast episode the entire app crashes and closes within approximately 30 seconds of playing. Occurs with both video and audio...

Casual Listener

Plan Premium Duo Country Canada Device Samsung Galaxy S10 Operating System Android 12   My Question or Issue When I play a downloaded podcast episode the entire app crashes and closes ...

AlejaR

Moderator

123 Views

5 replies

0 likes

Samsung
  • 123 Views
  • 5 replies
  • 0 likes

Superuser Contribution Lossless not available on BMW Spotify app

hello. I have a premium subscription and I am able to listen to Lossless quality on my headphones and my Bose home smart speaker. however, I am not able to enable lossless quality in my BMW’s native Spotify app. When I try to change the quality, it r...

Casual Listener

hello. I have a premium subscription and I am able to listen to Lossless quality on my headphones and my Bose home smart speaker.  however, I am not able to enable lossless quality in my BM...

robot_features

Casual Listener

7278 Views

23 replies

1 likes

Other
  • 7278 Views
  • 23 replies
  • 1 likes

Superuser Contribution No longer able to stream to Google home devices with Chromecast Audio set as "Default music speaker"

Plan: premiumCountry: USADevice: Google Nest Audio, Google Home Minis, Google Chromecast Audio Hello Community,I have multiple Google home devices distributed around my house. They're all on the same network, as is my Android phone and my Google Chro...

Regular

Plan: premium Country: USA Device: Google Nest Audio, Google Home Minis, Google Chromecast Audio   Hello Community, I have multiple Google home devices distributed around my house. They're ...

Old-Big

Casual Listener

22571 Views

43 replies

0 likes

  • 22571 Views
  • 43 replies
  • 0 likes

Superuser Contribution Autoplay issue: algorithm changed?

PlanPremiumCountryPortugalDeviceIphone 14 and PCOperating SystemiOS and Windows My Question or IssueHi! For some time now i've noticed a major shift in my autoplay that has really been impacting my experience negatively. Up until a few months ago, I ...

Casual Listener

Plan Premium Country Portugal Device Iphone 14 and PC Operating System iOS and Windows   My Question or Issue Hi! For some time now i've noticed a major shift in my autoplay that has r...

Iva

Moderator

47 Views

1 replies

0 likes

Other
  • 47 Views
  • 1 replies
  • 0 likes

Superuser Contribution Keep Filters and Scroll Position When Returning to "What's New"

When browsing What's New with the music-only filter applied, tapping into a release and then going back resets both the filter and the scroll position. This forces users to reapply filters and scroll from the top, which breaks the flow. Preserving th...

Regular

When browsing What's New with the music-only filter applied, tapping into a release and then going back resets both the filter and the scroll position. This forces users to reapply filters and scroll...

lucideyez

Regular

1583 Views

9 replies

1 likes

  • 1583 Views
  • 9 replies
  • 1 likes

Superuser Contribution Why do i have ads on my podcasts even with premium?

This has only been a recent issue for me (the last 2 months maybe), but it's been a constant thing with every podcast I listen to. Each time I go to listen to a podcast, it opens up immediately with a 1-2 minute ad, then periodically sometimes in the...

Casual Listener

This has only been a recent issue for me (the last 2 months maybe), but it's been a constant thing with every podcast I listen to.   Each time I go to listen to a podcast, it opens up immediat...

PrincessUnlucky

Casual Listener

206600 Views

212 replies

121 likes

  • 206600 Views
  • 212 replies
  • 121 likes

Solved!!Superuser Contribution You've discovered a premium feature

I have premium. I shouldn't be seeing this message. It's also incredibly condescending to people who don't have premium. "This is a premium feature" or "you need to purchase premium to use this feature" or greying it out altogether so that people kno...

Newbie

I have premium.  I shouldn't be seeing this message.   It's also incredibly condescending to people who don't have premium.  "This is a premium feature" or "you need to purchase prem...

Iva

Moderator

62125 Views

17 replies

3 likes

  • 62125 Views
  • 17 replies
  • 3 likes

Solved!!Superuser Contribution Can't remove podcast from "your shows"

So I've had this issue for a while. If you take a look at the picture, you can see that when I'm on my homepage, the first thing that pops up is the "ASMR with Amouranth" podcast.First of all. I do not listen to podcasts and not plan on ever doing th...

Casual Listener

So I've had this issue for a while. If you take a look at the picture, you can see that when I'm on my homepage, the first thing that pops up is the "ASMR with Amouranth" podcast. First of all. I ...

acvig

Newbie

484872 Views

625 replies

823 likes

Other
  • 484872 Views
  • 625 replies
  • 823 likes

Solved!!Superuser Contribution Spotify Top 50 Canada Has Three New Entries, But Those Three New Entries Were Also Yesterdays Newest

PlanPremiumCountryBritish Columbia, CanadaDevice(iPhone 13)Operating System(iOS 26.6) My Question or IssueYesterday when I checked the Spotify Top 50 Canada Charts on August 18, 2026, it showed the 3 new entries as Sweater Weather, Noble, and Orbiter...

Regular

  Plan Premium Country British Columbia, Canada Device (iPhone 13) Operating System (iOS 26.6)   My Question or Issue Yesterday when I checked the Spotify Top 50 Canada Charts on...

Thanek

Regular

118 Views

2 replies

0 likes

Music
  • 118 Views
  • 2 replies
  • 0 likes

Superuser Contribution How to sort podcasts on web player?

Can't download desktop app on work computer. Trying to listen to older podcasts with 100s of episodes and having to scroll for minutes to get to the episode that I need at the very bottom of the list. Can not figure out how to sort by date or by what...

Visitor

Can't download desktop app on work computer. Trying to listen to older podcasts with 100s of episodes and having to scroll for minutes to get to the episode that I need at the very bottom of the list...

Sbbuts

Casual Listener

11780 Views

17 replies

8 likes

  • 11780 Views
  • 17 replies
  • 8 likes

Superuser Contribution Jam randomly stopping across all connected devices

When I host a jam, it will randomly stop playing for my friend, and if she hosts one, it will randomly stop playing for me. It could happen within 10 minutes, or it could happen within 2 hours. Neither of us pause the jam.

Regular

When I host a jam, it will randomly stop playing for my friend, and if she hosts one, it will randomly stop playing for me. It could happen within 10 minutes, or it could happen within 2 hours. Neith...

deenkirama22

Newbie

4857 Views

4 replies

0 likes

Other
  • 4857 Views
  • 4 replies
  • 0 likes