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GOT BILLED FOR PREMIUM AFTER FREE TRIAL WITH NO REMINDER EMAIL

it's seems that no matter how often this happens, they still aren't fixing anything. i signed up for the 30 day trial..i've barely used spotify in those 30 days and was planning on canceling it. but i got no email or notification of any kind remindin...

Casual Listener

it's seems that no matter how often this happens, they still aren't fixing anything. i signed up for the 30 day trial..i've barely used spotify in those 30 days and was planning on canceling it. but ...

Wafuwa

Casual Listener

906 Views

2 replies

1 likes

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Solved!! ACCIDENTALLY PURCHASED A PREMIUM SUBSCRIPTION

Hi! I was looking for the reedem code feature of spotify and thought I would get there by writing my password in. And now I got a receipt telling me I've bought a premium subscription. Please, I'd like a refund and the premium subscription withdrawn!...

Regular

Hi!   I was looking for the reedem code feature of spotify and thought I would get there by writing my password in. And now I got a receipt telling me I've bought a premium subscription. Ple...

Kelly1970

Visitor

6406 Views

3 replies

0 likes

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Solved!! Purchase Playlists with Spotify Premium

HiI have a Premium Account and I want to purchase some Playlists so that I can listen to the mp3´s on my old iPod Nano and burn the music to cd´s.But I am unable to find a "get" or "buy" or "purchase" button/option in Spotify.How can I buy music with...

Casual Listener

Hi I have a Premium Account and I want to purchase some Playlists so that I can listen to the mp3´s on my old iPod Nano and burn the music to cd´s. But I am unable to find a "get" or "buy" or "pu...

Vincent26

Visitor

16145 Views

8 replies

0 likes

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Solved!! Spotify stopped selling download credits

Hi, Noticed a couple of days ago I was no longer able to buy credits to buy MP3's."(At this moment it's not possible to buy downloads from Spotify, click here for more information)" The link provided only said: "At this moment we don't offer an optio...

Casual Listener

Hi,   Noticed a couple of days ago I was no longer able to buy credits to buy MP3's."(At this moment it's not possible to buy downloads from Spotify, click here for more information)" The ...

Not applicable

37391 Views

154 replies

8 likes

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Superuser Contribution Monthly subscription price is too expensive.

I just wanted to voice my opinion that I think $9.99 a month is too expensive for what this service offers. Hulu plus is only $7.99 a month and I get access to hundreds of videos for visual entertainment that are also accesible on my computer and my ...

Newbie

I just wanted to voice my opinion that I think $9.99 a month is too expensive for what this service offers. Hulu plus is only $7.99 a month and I get access to hundreds of videos for visual entertain...

Not applicable

23582 Views

54 replies

29 likes

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  • 54 replies
  • 29 likes

American Express payment method falsely declining card

Hi, I sent in a contact form earlier today. I'm kind of surprised there is no auto-reply set up with it to confirm receipt of the message. Anyway, spotify.com is declining my AmEx with both the front and back CVV/CVC codes (only thing I could think o...

Regular

Hi,   I sent in a contact form earlier today. I'm kind of surprised there is no auto-reply set up with it to confirm receipt of the message. Anyway, spotify.com is declining my AmEx with both ...

samianur

Visitor

20575 Views

68 replies

2 likes

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Solved!! Spotify won't let me cancel my subscription?!

I have a Spotify Unlimited subscription, and have been trying to cancel it. I went through and wrote why I want to cancel it (which is because I don't like that I can't browse artists on the app on my iPod Touch, and that Spotify songs can't be added...

Casual Listener

I have a Spotify Unlimited subscription, and have been trying to cancel it. I went through and wrote why I want to cancel it (which is because I don't like that I can't browse artists on the app on m...

Dumbox

Newbie

12889 Views

30 replies

2 likes

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Solved!! Klarna: No Bills recieved

Hello Community, I choose Klarna as my Payment method. The Problem is that I'm not recieving any e-mails from Klarna, when I want to have access to my Bills.As a result, my Spotify Account was canceled and now I can't order a new one because I've got...

Newbie

Hello Community,   I choose Klarna as my Payment method. The Problem is that I'm not recieving any e-mails from Klarna, when I want to have access to my Bills. As a result, my Spotify Account...

AuthorLily1

Newbie

1562 Views

2 replies

1 likes

Payment
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Solved!! Would like to cancel recurring payment but KEEP my current subscription until the end of month

Hello, I've just used my paypal account to buy (what I thought was) a one month subscription to Spotify. it turns out that I'll be billed repeatedly now, and I would like to turn that off, so I have paid for this month's subscription and it's a one o...

Visitor

Hello,   I've just used my paypal account to buy (what I thought was) a one month subscription to Spotify. it turns out that I'll be billed repeatedly now, and I would like to turn that off,...

Cloudy2day

Visitor

48809 Views

9 replies

7 likes

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Delete playlist shared

Hello, How can I stop sharing a playlist? I shared a list with a person but I do not want her to have. I deleted the playlist in my acoount but still in her profile and y don´t want Than you for your help!

Newbie

Hello,   How can I stop sharing a playlist?   I shared a list with a person but I do not want her to have.    I deleted the playlist in my acoount b...

yoreva

Casual Listener

1297 Views

1 replies

0 likes

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Solved!! VAT?

Do you charge VAT on the subsription?How can I get a VAT invoice so I can claim it back?

Newbie

Do you charge VAT on the subsription? How can I get a VAT invoice so I can claim it back?

ProgresoTecnologico

Newbie

34979 Views

14 replies

2 likes

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Re-Recorded Music (Especially 1960's) Driving Me Crazy

I have a HUGE problem with Spotify being completely unreliable about whether the music I listen to or add to playlists is the ORIGINAL version or the RE-RECORDED version. Many times when I add a song to a playlist (most recently Unit 4+2's "Concrete ...

Newbie

I have a HUGE problem with Spotify being completely unreliable about whether the music I listen to or add to playlists is the ORIGINAL version or the RE-RECORDED version. Many times when I add a song...

Unclefibs

Newbie

2808 Views

4 replies

9 likes

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Superuser Contribution How to bypass free trial?

I tried to do the 30 day free trial. It was declining my card because my bank won't allow a charge below $1. I don't even mind if I don't get the free 30 day trial, but I would like to sign up. I was wondering how to bypass the trial and just sign up...

Newbie

I tried to do the 30 day free trial. It was declining my card because my bank won't allow a charge below $1. I don't even mind if I don't get the free 30 day trial, but I would like to sign up. I was...

Vasil

Moderator

15798 Views

5 replies

0 likes

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Solved!! How can I log in on a different iPhone

How can I log in on my wife's iPhone for travelling? I use Spotify on my desktop and on my iPod with wi-fi and wanted to be able to use it when travelling with my wife's phone while traveling. I was able to log in on her phone, but Spotify did not re...

Casual Listener

How can I log in on my wife's iPhone for travelling?   I use Spotify on my desktop and on my iPod with wi-fi and wanted to be able to use it when travelling with my wife's phone while travel...

Ochöa

Visitor

5155 Views

4 replies

0 likes

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Solved!! Netflix offer for selected Premium users only?

When I heard that Premium users could get Netflix for free the rest of 2012, I immediately signed up at netflix.com. I couldn't see any 'Spotify-Premium-user?' ads here, so i figured that I'd be advised when the first free month was over. T o be sure...

Regular

When I heard that Premium users could get Netflix for free the rest of 2012, I immediately signed up at netflix.com. I couldn't see any 'Spotify-Premium-user?' ads here, so i figured that I'd be advi...

Ver89

Visitor

12843 Views

14 replies

1 likes

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I can't play songs!

It only say "Failed to enable Spotify social" when I try to play songs. I don't even have Spotify Social! Edit - Suddenly it began to work again, but still "Failed to enable Spotify social", that is nothing that should come up for me.

Regular

It only say "Failed to enable Spotify social" when I try to play songs.   I don't even have Spotify Social!    Edit - Suddenly it began to work again, but still "Failed to enable S...

BabyEcho0_YT

Roadie

1066 Views

1 replies

0 likes

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It's all about the content!

I wasn't sure where to put this, so I'm just putting it here. The following text was posted by greg777 on www.spotify-forum.com, but it hadn't gotten any answers, and probably not many views. And I'm in the exact same situation. I've been a premium u...

Music Fan

I wasn't sure where to put this, so I'm just putting it here.   The following text was posted by greg777 on www.spotify-forum.com, but it hadn't gotten any answers, and probably not many views...

Forau666

Visitor

3387 Views

9 replies

3 likes

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Artists with homonymous

Hello, I have noticed that under the artist name "Raphael" there were actually several differents artists : ie a French and a Spanish singer. I don't think they should appear under the same artist link, this is only creating confusion. I don't know h...

Regular

Hello,   I have noticed that under the artist name "Raphael" there were actually several differents artists : ie a French and a Spanish singer. I don't think they should appear under the s...

hsandt

Regular

941 Views

5 replies

5 likes

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  • 5 replies
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Solved!! Credit card needed to use gift card?

I plan on buying one of the Spotify gift cards available at Target to purchase myself a subscription, and I also plan to purchase one for a friend. Do I have to have a credit card/Paypal account on file to even use the gift card to buy a subscription...

Roadie

I plan on buying one of the Spotify gift cards available at Target to purchase myself a subscription, and I also plan to purchase one for a friend. Do I have to have a credit card/Paypal account on f...

bobz5460

Newbie

7546 Views

4 replies

0 likes

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Question: Can I combine 2 accounts?

I originally signed up with Spotify with a username and password, in this account I have quite a few playlists. However, one day I signed into Spotify on another computer through my Facebook account, and now I have a few playlists on that account as ...

Newbie

I originally signed up with Spotify with a username and password, in this account I have quite a few playlists.  However, one day I signed into Spotify on another computer through my Facebook ac...

AdamG1969

Visitor

3290 Views

6 replies

8 likes

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  • 8 likes