Announcements

Help Wizard

Step 1

NEXT STEP

Archived content

This is content that is no longer relevant

Start a topic

Superuser Contribution Spotify playing SAME ADS dispite disliking them

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSame ad dispite disliking. Stupid chase bank nobody wants to listen to "Maybe she lost it at ...

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Same ad...

LUCASYOU

Casual Listener

6736 Views

15 replies

9 likes

Account
Free
  • 6736 Views
  • 15 replies
  • 9 likes

Solved!! Creating new account with same email address

My Question or IssueI had closed my Spotify account which used a certain email address. I now want to create a new Spotify account using the same email address, but whenever I try to Sign Up, it says "This email is already connected to an account". M...

Casual Listener

My Question or Issue I had closed my Spotify account which used a certain email address. I now want to create a new Spotify account using the same email address, but whenever I try to Sign Up, it sa...

Jason106

Visitor

11235 Views

3 replies

0 likes

Account
  • 11235 Views
  • 3 replies
  • 0 likes

I can't find karaoke mode on my phone. Help?

My app is updated but there's no karaoke mode when I scroll down. I already tried logging in and out but it doesn't show up. My friends have karaoke mode on theirs, so I know it's not a problem with Spotify itself.

Visitor

My app is updated but there's no karaoke mode when I scroll down. I already tried logging in and out but it doesn't show up. My friends have karaoke mode on theirs, so I know it's not a problem with ...

Imjery

Visitor

52395 Views

21 replies

9 likes

  • 52395 Views
  • 21 replies
  • 9 likes

Superuser Contribution Password Reset Due To "Suspicious Activity"

PlanFreeCountryAmericaDevicePCOperating SystemWindows 10 My Question or Issue Today, I was forced to reset my password by Spotify. They logged me out of my account and they sent me my E-Mail. "To protect your Spotify account, we've reset your passwor...

Newbie

Plan Free Country America Device PC Operating System Windows 10   My Question or Issue   Today, I was forced to reset my password by Spotify. They logged me out of my account and...

user-removed

Not applicable

138944 Views

94 replies

44 likes

Account
Login
Security
  • 138944 Views
  • 94 replies
  • 44 likes

Solved!! I have a family premium plan but I have started getting ads

I I have signed out and signed back in and uninstalled the app and reinstalled it but continue to get ads

Visitor

I I have signed out and signed back in and uninstalled the app and reinstalled it but continue to get ads

Bruno80

Casual Listener

6530 Views

11 replies

0 likes

  • 6530 Views
  • 11 replies
  • 0 likes

Superuser Contribution Unable to change my plan

PlanPremiumCountryItalyDeviceSamsung Galaxy S24 Operating SystemAndroid My Question or IssueI had a DUO Premium plan, but I recently changed my residence to Italy. While updating the payment method, my plan was moved to Premium Individual. Now, when ...

Visitor

Plan Premium Country Italy Device Samsung Galaxy S24  Operating System Android   My Question or Issue I had a DUO Premium plan, but I recently changed my residence to Italy. While...

Joan

Moderator

957 Views

3 replies

2 likes

Account
  • 957 Views
  • 3 replies
  • 2 likes

advertisements within podcasts

This is completely unacceptable that we pay for a premium plan and still have to listen to advertisements. Believe me, this business model will fail, because the first opportunity that a rival streaming music app appears on the scene- people will jum...

Newbie

This is completely unacceptable that we pay for a premium plan and still have to listen to advertisements.  Believe me, this business model will fail, because the first opportunity that a rival ...

Billy-J

Spotify Star

360 Views

1 replies

0 likes

  • 360 Views
  • 1 replies
  • 0 likes

Superuser Contribution "Unable to load details" at Spotify for Creators

I can login to Creators area, but I've been getting "Unable to load details" error. I logged out and logged in again. Cleared my browser's cache. Tried on a different browser. Nothing worked. Windows 11 - Chrome Browser

Newbie

I can login to Creators area, but I've been getting "Unable to load details" error. I logged out and logged in again. Cleared my browser's cache. Tried on a different browser. Nothing worked.  ...

Hornyvoicek

Newbie

4577 Views

17 replies

3 likes

Account
Login
  • 4577 Views
  • 17 replies
  • 3 likes

Solved!! i want to listen to a song that disappeard and i cant find it

hello please look through my account listen history and find this song for me it has something "waltz" in the title ive heard it for like 4 times on repeat and it never came back up again

Casual Listener

hello please look through my account listen history and find this song for me it has something "waltz" in the title ive heard it for like 4 times on repeat and it never came back up again

11120612807

Visitor

1077 Views

4 replies

0 likes

  • 1077 Views
  • 4 replies
  • 0 likes

Email not being accepted for registration

Hey! I want to start a new spotify account, but it doesn't accept my email: [removed by Mod] For those of you wondering, yes, it is a real email and it works just like one. The only difference being google nor bing nor yahoo are the owners of the dom...

Newbie

Hey! I want to start a new spotify account, but it doesn't accept my email: [removed by Mod]   For those of you wondering, yes, it is a real email and it works just like one. The only differ...

Anjodatec

Casual Listener

4594 Views

2 replies

0 likes

Account
  • 4594 Views
  • 2 replies
  • 0 likes

Streaming cap of 300 per Day

Is it true that there's a streaming Cap of 300 streams per day/ account and if somebody makes more than 300 streams he can still listen, but the artist won't get paid for that streams? Ive asked ChatGPT because I've wondered why the streams from my f...

Regular

Is it true that there's a streaming Cap of 300 streams per day/ account and if somebody makes more than 300 streams he can still listen, but the artist won't get paid for that streams?    ...

luna_xx

Visitor

13321 Views

2 replies

2 likes

Account
Other
Unlimited
  • 13321 Views
  • 2 replies
  • 2 likes

Solved!!Superuser Contribution Credit Card transaction description

What does the spotify premium subscription charge appear as on my credit card? There's nothing which appears as Spotify and the only item around the price of the spotify subscription looks dodgy.

Casual Listener

What does the spotify premium subscription charge appear as on my credit card? There's nothing which appears as Spotify and the only item around the price of the spotify subscription looks dodgy.&nbs...

leighking

Casual Listener

37673 Views

15 replies

2 likes

  • 37673 Views
  • 15 replies
  • 2 likes

GOT BILLED FOR PREMIUM AFTER FREE TRIAL WITH NO REMINDER EMAIL

it's seems that no matter how often this happens, they still aren't fixing anything. i signed up for the 30 day trial..i've barely used spotify in those 30 days and was planning on canceling it. but i got no email or notification of any kind remindin...

Casual Listener

it's seems that no matter how often this happens, they still aren't fixing anything. i signed up for the 30 day trial..i've barely used spotify in those 30 days and was planning on canceling it. but ...

Wafuwa

Casual Listener

1311 Views

2 replies

1 likes

  • 1311 Views
  • 2 replies
  • 1 likes

Solved!! ACCIDENTALLY PURCHASED A PREMIUM SUBSCRIPTION

Hi! I was looking for the reedem code feature of spotify and thought I would get there by writing my password in. And now I got a receipt telling me I've bought a premium subscription. Please, I'd like a refund and the premium subscription withdrawn!...

Regular

Hi!   I was looking for the reedem code feature of spotify and thought I would get there by writing my password in. And now I got a receipt telling me I've bought a premium subscription. Ple...

Kelly1970

Visitor

6781 Views

3 replies

0 likes

  • 6781 Views
  • 3 replies
  • 0 likes

Solved!! Purchase Playlists with Spotify Premium

HiI have a Premium Account and I want to purchase some Playlists so that I can listen to the mp3´s on my old iPod Nano and burn the music to cd´s.But I am unable to find a "get" or "buy" or "purchase" button/option in Spotify.How can I buy music with...

Casual Listener

Hi I have a Premium Account and I want to purchase some Playlists so that I can listen to the mp3´s on my old iPod Nano and burn the music to cd´s. But I am unable to find a "get" or "buy" or "pu...

Vincent26

Visitor

16898 Views

8 replies

0 likes

  • 16898 Views
  • 8 replies
  • 0 likes

Solved!! Spotify stopped selling download credits

Hi, Noticed a couple of days ago I was no longer able to buy credits to buy MP3's."(At this moment it's not possible to buy downloads from Spotify, click here for more information)" The link provided only said: "At this moment we don't offer an optio...

Casual Listener

Hi,   Noticed a couple of days ago I was no longer able to buy credits to buy MP3's."(At this moment it's not possible to buy downloads from Spotify, click here for more information)" The ...

Not applicable

44829 Views

154 replies

8 likes

  • 44829 Views
  • 154 replies
  • 8 likes

Superuser Contribution Monthly subscription price is too expensive.

I just wanted to voice my opinion that I think $9.99 a month is too expensive for what this service offers. Hulu plus is only $7.99 a month and I get access to hundreds of videos for visual entertainment that are also accesible on my computer and my ...

Newbie

I just wanted to voice my opinion that I think $9.99 a month is too expensive for what this service offers. Hulu plus is only $7.99 a month and I get access to hundreds of videos for visual entertain...

Not applicable

26796 Views

54 replies

30 likes

  • 26796 Views
  • 54 replies
  • 30 likes

American Express payment method falsely declining card

Hi, I sent in a contact form earlier today. I'm kind of surprised there is no auto-reply set up with it to confirm receipt of the message. Anyway, spotify.com is declining my AmEx with both the front and back CVV/CVC codes (only thing I could think o...

Regular

Hi,   I sent in a contact form earlier today. I'm kind of surprised there is no auto-reply set up with it to confirm receipt of the message. Anyway, spotify.com is declining my AmEx with both ...

samianur

Visitor

23998 Views

68 replies

2 likes

  • 23998 Views
  • 68 replies
  • 2 likes

Superuser Contribution Exporting my playlist from one account and importing to another

I created my Spotify account with a Facebook login. It's my understanding that to make my account stand alone, I need to create a new Spotify account. How can I transfer my play list over?

Visitor

I created my Spotify account with a Facebook login. It's my understanding that to make my account stand alone, I need to create a new Spotify account.  How can I transfer my play list over? &n...

quiethours

Newbie

24116 Views

3 replies

1 likes

  • 24116 Views
  • 3 replies
  • 1 likes

Solved!! Spotify won't let me cancel my subscription?!

I have a Spotify Unlimited subscription, and have been trying to cancel it. I went through and wrote why I want to cancel it (which is because I don't like that I can't browse artists on the app on my iPod Touch, and that Spotify songs can't be added...

Casual Listener

I have a Spotify Unlimited subscription, and have been trying to cancel it. I went through and wrote why I want to cancel it (which is because I don't like that I can't browse artists on the app on m...

Dumbox

Newbie

14632 Views

30 replies

2 likes

  • 14632 Views
  • 30 replies
  • 2 likes