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Solved!! Changing Country

Hello. I've moved out of the USA but my account page will not let me change my country from USA. How do I do this??? Every answers talks about payment, but I have a free Spotify account. I need this resolved.

Casual Listener

Hello.  I've moved out of the USA but my account page will not let me change my country from USA.  How do I do this??? Every answers talks about payment, but I have a free Spotify account.&...

MattSuda

Spotify Star

700 Views

4 replies

0 likes

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Solved!! Spotify service for the Caribbean?

Dear Sir/Madame, Will Spotify service be extened to regions outside of the current regions being served; specifically the Caribbean region and countires such as Antigua and Barbuda?

Newbie

Dear Sir/Madame,   Will Spotify service be extened to regions outside of the current regions being served; specifically the Caribbean region and countires such as Antigua and Barbuda? 

MattSuda

Spotify Star

2886 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Can I start Spotify in Korea?

Hello. I'm a Korean citizen, and I've been waiting for ages for Spotify to arrive here, but Spotify doesn't seem to have any plans to. I wonder if there is any way I can use Spotify here, even if I have to go premium. I really don't prefer proxies an...

Newbie

Hello. I'm a Korean citizen, and I've been waiting for ages for Spotify to arrive here, but Spotify doesn't seem to have any plans to. I wonder if there is any way I can use Spotify here, even if I...

h4ze

Songwriter

14835 Views

8 replies

1 likes

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  • 8 replies
  • 1 likes

Solved!! Use Spotify in Korea

I have a premium account. I recently moved from Netherlands to South-Korea. Spotify still work great on my iMac and iPad. I also want to install Spotify for Android on my new Korean phone (Samsung Galaxy S2), however i'm not able to install it on thi...

Casual Listener

I have a premium account.  I recently moved from Netherlands to South-Korea. Spotify still work great on my iMac and iPad. I also want to install Spotify for Android  on my new Korean...

MattSuda

Spotify Star

88985 Views

17 replies

4 likes

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  • 17 replies
  • 4 likes

Superuser Contribution Recover my playlists!

Hello, someone deleted all my playlists? ... Can you help me?

Casual Listener

Hello, someone deleted all my playlists? ... Can you help me?

Ross_Cläytor

Regular

1458 Views

7 replies

1 likes

  • 1458 Views
  • 7 replies
  • 1 likes

Facebook spotify scam?

Guessing this is a scam? The first 20,000 Get a free spotify premium code for 2 yearshttps://www.facebook.com/events/179380612161553/?ref=notif¬if_t=event_invite

Casual Listener

Guessing this is a scam?   The first 20,000 Get a free spotify premium code for 2 years https://www.facebook.com/events/179380612161553/?ref=notif&notif_t=event_invite

Benlee12123b

Composer

5483 Views

3 replies

1 likes

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  • 3 replies
  • 1 likes

Everything just gone as if I'm a new user!?

I had player open for number hours and last night I was listening to my stared music. However I logged in just now and everything had gone including my premium account! It took me long time to get all this music! Is there any way to recover everythin...

Newbie

I had player open for number hours and last night I was listening to my stared music. However I logged in just now and everything had gone including my premium account! It took me long time...

Benlee12123b

Composer

1658 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Account Down and No word from anybody at Spotify

I have been without spotify for over a week now I have sent 3 emails to Spotify with no response. When I log in it states I have a free account and online shows no reciepts or payment history. I am being charged for a service that I a not recieving. ...

Visitor

I have been without spotify for over a week now I have sent 3 emails to Spotify with no response. When I log in it states I have a free account and online shows no reciepts or payment history. I am b...

Benlee12123b

Composer

1809 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

can not cancel subscription

Hey,I have enjoyed 30 days free trial of the premium membership.I've enjoyed it, but decided not to keep it.My problem is however, that I can not seem to cancel it. When I try to cancel my subscription, the systems asks me verify by entering my passw...

Newbie

Hey, I have enjoyed 30 days free trial of the premium membership.I've enjoyed it, but decided not to keep it. My problem is however, that I can not seem to cancel it.   When I try to cancel ...

Benlee12123b

Composer

1873 Views

3 replies

0 likes

  • 1873 Views
  • 3 replies
  • 0 likes

Premium account

I'm trying to cancel my premium account but it will not accept my password I'm using my facebook email and password for my spotfy account need help want to remove premium account

Newbie

I'm trying to cancel my premium account but it will not accept my password I'm using my facebook email and password for my spotfy account need help want to remove premium account

Benlee12123b

Composer

2225 Views

2 replies

0 likes

  • 2225 Views
  • 2 replies
  • 0 likes

Lets discuss Facebook

I find this forum a welcomed news, great thing and the most things Spotify have changed - I haven't had problems with. When the free-model disappeared I might have been a little disappointed but that was understandable, and what made me an premium su...

Regular

I find this forum a welcomed news, great thing and the most things Spotify have changed - I haven't had problems with. When the free-model disappeared I might have been a little disappointed but that...

Benlee12123b

Composer

1361 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

My premium is gone

I recently bought Spotify premium for a year. It's working in my android, but when I try to use it on a computer, it says I have Spotify free. Where did my premium go?

Casual Listener

I recently bought Spotify premium for a year. It's working in my android, but when I try to use it on a computer, it says I have Spotify free. Where did my premium go?

Benlee12123b

Composer

1814 Views

2 replies

0 likes

  • 1814 Views
  • 2 replies
  • 0 likes

Playlists have been deleted

Hi,This has happened on 2 computers so far. Spotify kept loggin me in and out, then i finally presssed "i am new to spofity" then it stopped logging me out.... BUT it erased all my playlists. Can someone help or explain how to get them back? There se...

Visitor

Hi, This has happened on 2 computers so far. Spotify kept loggin me in and out, then i finally presssed "i am new to spofity" then it stopped logging me out.... BUT it erased all my playlists. &nbs...

GOODISEVIL49

Casual Listener

1820 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Solved!!Superuser Contribution Unauthorized Charge, Can't cancel recurring payments, no one has responded to me

Hi, I couldn't afford Spotify for two months -- fell on some hard times -- and recieved e-mails saying that my account had been put on hold. As soon as I came into a little money, Spotify automatically charged me. I'm very confused, as I don't even u...

Newbie

Hi,    I couldn't afford Spotify for two months -- fell on some hard times -- and recieved e-mails saying that my account had been put on hold. As soon as I came into a little money, Sp...

Ver

Spotify Legend

3630 Views

6 replies

0 likes

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  • 6 replies
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Solved!! My account has reset to free

Hi, My organicpanda account is showing as if it's a free account despite the fact it's been premium pretty much since Spotify launched in the UK (is Spotify dumping me!?). I've tried logging out/logging in and uninstalling/installing in the Windows c...

Visitor

Hi,   My organicpanda account is showing as if it's a free account despite the fact it's been premium pretty much since Spotify launched in the UK (is Spotify dumping me!?). I've tried loggi...

user-removed

Not applicable

3831 Views

33 replies

0 likes

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  • 33 replies
  • 0 likes

Change country for new releases etc.

How can I get new releases, top tracks etc. for a country different from my account's country? Just because I keep my money there does not necesseraliy mean I like their music...

Casual Listener

How can I get new releases, top tracks etc. for a country different from my account's country? Just because I keep my money there does not necesseraliy mean I like their music...  

-Ile-

Newbie

2273 Views

4 replies

0 likes

  • 2273 Views
  • 4 replies
  • 0 likes

Superuser Contribution maria jose

Hola necesito ayuda, no recuerdo mi contraseña y mi correo electronico con el que cree la cuenta no existe ya, necesito saber como puedo recibir una nueva contraseña para poder cambiar el correo electronio al que lo tengo asociado. no me pertine camb...

Newbie

Hola necesito ayuda, no recuerdo mi contraseña y mi correo electronico con el que cree la cuenta no existe ya, necesito saber como puedo recibir una nueva contraseña para poder cambiar el correo elec...

Xenia

Moderator

1351 Views

8 replies

2 likes

  • 1351 Views
  • 8 replies
  • 2 likes

Superuser Contribution Will I lose all my playlists if i Upgrade to Premium

Im very afraid to upgrade to premium cuz i dont wanna lose the 14 playlists i have. i have spotify on my gallaxy s3 but its only radio cuz its free spotify but my playlists show up i just cant listen to them. if i upgrade on my home comp. will it als...

Regular

Im very afraid to upgrade to premium cuz i dont wanna lose the 14 playlists i have. i have spotify on my gallaxy s3 but its only radio cuz its free spotify but my playlists show up i just cant listen...

Elena

Moderator

8753 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

Superuser Contribution Is there a way to only play explicit versions of a song? Basically filter out radio edit versions

Hello,I find radio edit versions of songs take away from the song I'm trying to listen to. Is there not a way to filter out radio edit versions of songs? Most songs even include in the title that they are radio edit so it should be relatively easy.I ...

Casual Listener

Hello, I find radio edit versions of songs take away from the song I'm trying to listen to. Is there not a way to filter out radio edit versions of songs? Most songs even include in the title that...

Peter

Spotify Legend

10847 Views

8 replies

38 likes

  • 10847 Views
  • 8 replies
  • 38 likes

Solved!!Superuser Contribution Can't' change password

Hi, I'm trying to change my password on my spotify account but it says "Another account is already registered with this email address." What do I do?

Newbie

Hi, I'm trying to change my password on my spotify account but it says "Another account is already registered with this email address."   What do I do?

Petya

Community Legend

18928 Views

165 replies

1 likes

  • 18928 Views
  • 165 replies
  • 1 likes