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Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

779577 Views

18 replies

29 likes

  • 779577 Views
  • 18 replies
  • 29 likes

Solved!! Charged $9.99 after cancelling free trial?

Hi, I recently noticed on my credit card that I was charged $9.99 by Spotify. Literally right after I signed up for the free trial, I went to cancel. I still remember the endless pages to cancel. When I found out I was charged again, my account acted...

Casual Listener

Hi, I recently noticed on my credit card that I was charged $9.99 by Spotify. Literally right after I signed up for the free trial, I went to cancel. I still remember the endless pages to cancel. Whe...

NorekZabojca

Newbie

5495 Views

15 replies

0 likes

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  • 15 replies
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Solved!! 3,333 Offline Song Limit

I have a few question regarding the 3,333 offline synced song limit. I did not find definite answers (or multiple conflicting answers) when reviewing the boards, but I apologize if I just missed it or did not understand it. 1) Example: One song on sa...

Casual Listener

I have a few question regarding the 3,333 offline synced song limit.  I did not find definite answers (or multiple conflicting answers) when reviewing the boards, but I apologize if I just misse...

quinton05

Visitor

37033 Views

74 replies

2 likes

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  • 74 replies
  • 2 likes

Solved!! Help changing credit card!!

I need to change the credit card info on my spotify account, spotify website is no good and the app has no link to do it either. Is a there a quick fix to this? Anyone?

Newbie

I need to change the credit card info on my spotify account, spotify website is no good and the app has no link to do it either. Is a there a quick fix to this? Anyone?

earchide

Casual Listener

43816 Views

22 replies

0 likes

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  • 22 replies
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Superuser Contribution Please re-activate my Premium

My premium status expired for non-payment. I want to re-activate. The $ is available on the card on file.

Newbie

My premium status expired for non-payment. I want to re-activate. The $ is available on the card on file.

Alex

Spotify Legend

22174 Views

4 replies

0 likes

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Superuser Contribution invoice with vat

I need an invoice with VAT info,  We are a company based in Spain Thanks

Casual Listener

I need an invoice with VAT info,  We are a company based in Spain Thanks

OscarDC

Moderator

13567 Views

30 replies

22 likes

  • 13567 Views
  • 30 replies
  • 22 likes

Solved!!Superuser Contribution Tried resetting my password and I still cant login.

I've tried many times to reset my password but this feature on the website doesn't seem to work. It's very frustrating - I'm paying for a service that I can't use. I've sent support tickets but not had anything back. These are the steps I did: 1. Wen...

Visitor

I've tried many times to reset my password but this feature on the website doesn't seem to work. It's very frustrating - I'm paying for a service that I can't use.   I've sent support tickets ...

Lyubka

Moderator

6351 Views

17 replies

0 likes

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  • 17 replies
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Unir spotify premium con facebook

Hola tengo un problema, tengo una cuenta spotify premium con nombre de usuario lavluc y quisiera unirla con mi cuenta de Facebook pero no puedo porque al parecer tengo con Facebook otra cuenta diferente de prueba q no es premium, cuando trató de cone...

Casual Listener

Hola tengo un problema, tengo una cuenta spotify premium con nombre de usuario lavluc y quisiera unirla con mi cuenta de Facebook pero no puedo porque al parecer tengo con Facebook otra cuenta difere...

Strawberry7

Visitor

3313 Views

8 replies

0 likes

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  • 8 replies
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Solved!! How do you disable the automatic login and start up of Spotify when you start your computer?

How do you disable the automatic login and start up of Spotify when you start your computer? I am not sure which version I have but there is no 'Edit' on my spotify, only a settings icons (gears) and nothing about preferences. It only shows 'Account'...

Casual Listener

How do you disable the automatic login and start up of Spotify when you start your computer? I am not sure which version I have but there is no 'Edit' on my spotify, only a settings icons (gears) and...

kraken2025

Visitor

8828 Views

4 replies

0 likes

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Superuser Contribution Solve a ban

This is quite crazy. My previous account was banned two weeks after Spotify arrival in Italy. Spotify tried to take 10€ from my paypal account before the end of the 1 month trial, and after a week they managed to get them. I blocked the payment, and ...

Visitor

This is quite crazy. My previous account was banned two weeks after Spotify arrival in Italy. Spotify tried to take 10€ from my paypal account before the end of the 1 month trial, and after a week th...

OscarDC

Moderator

3409 Views

7 replies

0 likes

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Solved!!Superuser Contribution Accidentally connected spotify to facebook, account/playlists deleted

I have tried to log in again using my old username and password but it is saying that it doesn't exist. Please help, I am paying for premium and this is very frustrating Thanks

Visitor

I have tried to log in again using my old username and password but it is saying that it doesn't exist.   Please help, I am paying for premium and this is very frustrating    T...

CarlosE

Spotify Legend

2260 Views

8 replies

0 likes

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Solved!! Get second account for same email

Hi, I would like to know how to buy second premium account for same email address I am using? I do not use FB. /mika

Casual Listener

Hi,   I would like to know how to buy second premium account for same email address I am using? I do not use FB.   /mika

crankycharisma

Visitor

48224 Views

5 replies

0 likes

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Why Does Spotify NOT verify new account email addresses? I DID NOT CREATE THIS F-ING ACCOUNT!!!!

To whom it may concern: I was just signed up for a trial of spotify premium. Trouble is I NEVER SIGNED UP FOR IT! Why does Spotify NOT VERY EMAIL ADDRESSES???? What kind of a dumb-ass company allows cranks to sign up using other peoples email address...

Visitor

To whom it may concern: I was just signed up for a trial of spotify premium. Trouble is I NEVER SIGNED UP FOR IT! Why does Spotify NOT VERY EMAIL ADDRESSES???? What kind of a dumb-ass company allows...

Darktamer1089

Visitor

9992 Views

13 replies

5 likes

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  • 13 replies
  • 5 likes

Superuser Contribution Bad Gateway

Hello I have forgotten the password for my Spotify account, and have requested a reset. However when I click the link, I only get "Bad gateway" (502 or 504). Can you help? Thanks

Casual Listener

Hello    I have forgotten the password for my Spotify account, and have requested  a reset. However when I click the link, I only get "Bad gateway" (502 or 504). Can you help? &n...

Alex

Spotify Legend

917 Views

4 replies

0 likes

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  • 4 replies
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Spotify premium without credit card

Hi, I'm using Spotify premium without complaints. For some reason I have to quit my credit card. I want to keep spotify. I can pay with Paypal, but for spotify that has to be connected to a creditcard. Is there any way I can continue spotify premium,...

Casual Listener

Hi, I'm using Spotify premium without complaints. For some reason I have to quit my credit card. I want to keep spotify. I can pay with Paypal, but for spotify that has to be connected to a creditc...

PIPPEN

Visitor

20868 Views

5 replies

0 likes

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Solved!!Superuser Contribution Can't post new message

Hi I'm trying to post a new message in the Help with other OS's about my BlackBerry. I'm getting an error which means I can't post, saying to correct the highlighted errors and post again. There's nothing highlighted for me to change. Any ideas? Than...

Regular

Hi   I'm trying to post a new message in the Help with other OS's about my BlackBerry.   I'm getting an error which means I can't post, saying to correct the highlighted errors and ...

Ver

Spotify Legend

16814 Views

32 replies

3 likes

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  • 3 likes

Superuser Contribution If I cancel my Spotify premium account do I lose all my music?

I am considering canceling my premium account but would like to know if I do that if I will lose all of the music that I had added to my playlist or downloaded to my phone? Will I still be able to listen to all of them once my subscription is done?

Newbie

I am considering canceling my premium account but would like to know if I do that if I will lose all of the music that I had added to my playlist or downloaded to my phone?  Will I still be able...

Eni

Moderator

628218 Views

88 replies

17 likes

Other
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  • 88 replies
  • 17 likes

Removing credit card info

I have two days left on my 30 day free premium trial on my PC. I have the Android app as well. I must have gave spotify my credit card info, in case I decided to pay for premium after that. I want to remove that information so I won't get charged. I ...

Newbie

I have two days left on my 30 day free premium trial on my PC. I have the Android app as well. I must have gave spotify my credit card info, in case I decided to pay for premium after that. I want to...

G73

Casual Listener

5928 Views

2 replies

1 likes

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  • 2 replies
  • 1 likes

Superuser Contribution Premium price increase?

I have Spotify Premium for $9.99 per month, but without warning my account was charged $10.69 this month. When I view my subscription details on Spotify.com, it still says the price is $9.99. Why has my price increased?

Casual Listener

I have Spotify Premium for $9.99 per month, but without warning my account was charged $10.69 this month. When I view my subscription details on Spotify.com, it still says the price is $9.99. Why has...

MafeG

Spotify Legend

17323 Views

22 replies

0 likes

Social & Random
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  • 22 replies
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How do I cancel my account... Play list are gone.

Im tried of getting the run around on how to fix my account. It has made me make 2 new accounts for the community forum and none of my questions are getting answered. Now I cant eve find out how to cancel my account.

Regular

Im tried of getting the run around on how to fix my account. It has made me make 2 new accounts for the community forum and none of my questions are getting answered. Now I cant eve find out how to c...

silas21

Music Fan

4420 Views

2 replies

1 likes

  • 4420 Views
  • 2 replies
  • 1 likes