Announcements

Help Wizard

Step 1

NEXT STEP

Archived content

This is content that is no longer relevant

Start a topic

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

772224 Views

18 replies

29 likes

  • 772224 Views
  • 18 replies
  • 29 likes

Block other users.

There is a person who I would like to block from following me, messaging me, sending me tracks, and any other interaction. I am no longer friends with this person on facebook, and I have selected "Block from inbox" on this person’s name in my inbox. ...

Visitor

There is a person who I would like to block from following me, messaging me, sending me tracks, and any other interaction. I am no longer friends with this person on facebook, and I have selected "...

Mad-17

Newbie

32612 Views

34 replies

51 likes

  • 32612 Views
  • 34 replies
  • 51 likes

Solved!! Keep being logged in as someone else!

I logged in with my username and password, but im still logged in as someone else. Please help, want my own music back...

Newbie

I logged in with my username and password, but im still logged in as someone else. Please help, want my own music back...

Jcb8

Newbie

11501 Views

22 replies

0 likes

  • 11501 Views
  • 22 replies
  • 0 likes

Solved!! Frustrated - reset password not taking

I've gone around and around on this a couple times. Go to login, put in the info, it doesn't recognize, request password reset, do that, try again. Repeat. I can log into the site, but not into the program. Even went into my profile and changed my pa...

Casual Listener

I've gone around and around on this a couple times.  Go to login, put in the info, it doesn't recognize, request password reset, do that, try again. Repeat.  I can log into the site, but no...

Ohioredski

Newbie

12900 Views

42 replies

1 likes

  • 12900 Views
  • 42 replies
  • 1 likes

Solved!! How do I cancel a free trial?

I am following the instructions https://www.spotify.com/us/help/faq/tech/secondary-account-created/ because Im still logged into my original account at work. Hopefully I can use it to delink the new account that is connected to my facebook and link f...

Visitor

I am following the instructions https://www.spotify.com/us/help/faq/tech/secondary-account-created/ because Im still logged into my original account at work. Hopefully I can use it to delink the new ...

joanne4444

Casual Listener

212116 Views

64 replies

14 likes

  • 212116 Views
  • 64 replies
  • 14 likes

Solved!! Contact number for Spotify in the UK? My CC charged £334.95 last month

and my account now not accessible! Obviously some sort of fraud but the multiple charges of £50, £25 and £9.99 all have my spotify username against them on my credit card statement, exactly the same as my normal charge of £4.99. I need to contact Spo...

Regular

 and my account now not accessible!   Obviously some sort of fraud but the multiple charges of £50, £25 and £9.99 all have my spotify username against them on my credit card statement, ex...

RondaG

Newbie

69011 Views

89 replies

0 likes

  • 69011 Views
  • 89 replies
  • 0 likes

Solved!! Wrong Facebook-account

What do I do if someone else connected their Facebook-account to my Spotify-account? Is there a way I can change it?

Casual Listener

What do I do if someone else connected their Facebook-account to my Spotify-account? Is there a way I can change it?

giant_puppy945

Newbie

21300 Views

134 replies

0 likes

  • 21300 Views
  • 134 replies
  • 0 likes

Solved!! Can't Connect with Facebook

When I try to attach my Facebook account to my Spotify account, I get the following message: "Connect to Facebook Sorry there has been a temporary error, please try again later." On Facebook, when I go to App Settings -> Spotify -> Edit, I get this e...

Casual Listener

When I try to attach my Facebook account to my Spotify account, I get the following message:   "Connect to Facebook   Sorry there has been a temporary error, please try again later." &...

Stu85

Newbie

23801 Views

63 replies

13 likes

  • 23801 Views
  • 63 replies
  • 13 likes

What happens after expiry of premium account?

What happens to the songs and playlists which i had made when my premium account expires? will i still be able to listen to them offline ?

Newbie

What happens to the songs and playlists which i had made when my premium account expires?   will i still be able to listen to them offline ?

remyverne

Newbie

54708 Views

16 replies

1 likes

  • 54708 Views
  • 16 replies
  • 1 likes

Superuser Contribution Twitch and Spotify?

Hi. If I understand correctly you cant play Spotify music while livestreaming games in Twitch. So Im wondering why this one guy in Twitch, name Kungentv, can play Spotify all day long while over 5000 people are listening him. I tought Spotify was per...

Newbie

Hi.   If I understand correctly you cant play Spotify music while livestreaming games in Twitch. So Im wondering why this one guy in Twitch, name Kungentv, can play Spotify all day long wh...

Maxim

Spotify Star

275308 Views

14 replies

6 likes

  • 275308 Views
  • 14 replies
  • 6 likes

Solved!! Subscription Comparison Chart

Please Note: This chart was created by me for clarification purposes here on the Spotify Community. This chart is not endorsed by, or form any part of, official subscription information from Spotify. All details are correct at time of publishing. As ...

Community Legend

Please Note: This chart was created by me for clarification purposes here on the Spotify Community. This chart is not endorsed by, or form any part of, official subscription information from Spotify....

Dhaka-dice

Casual Listener

265720 Views

109 replies

66 likes

  • 265720 Views
  • 109 replies
  • 66 likes

Solved!! Help! My favorites have been deleted

Hi There, My Favorites have all been deleted, but my playlists have not been affected. Can anyone at Spotify retrieve my Favorites? Max

Newbie

Hi There,  My Favorites have all been deleted, but my playlists have not been affected.  Can anyone at Spotify retrieve my Favorites?    Max

mmatthej1

Regular

41405 Views

153 replies

7 likes

  • 41405 Views
  • 153 replies
  • 7 likes

Solved!! Student Discount Not Working

I had a premium account but I unsubscibed because I am eligible for a student discount but now that I am trying to join spotify again through student discount it is not allowing me to? Answers much appreciated Thanks!

Casual Listener

I had a premium account but I unsubscibed because I am eligible for a student discount but now that I am trying to join spotify again through student discount it is not allowing me to?  Answer...

pdmehta93

Newbie

21802 Views

44 replies

6 likes

Social & Random
  • 21802 Views
  • 44 replies
  • 6 likes

Solved!! Cobro por partida doble

Hace más de un mes contraté con Movistar una promoción para obtener Spotify Premium por 4,99 €/mes. Sin embargo, este mes me llegaron dos facturas: una de 9,99 euros de Spotify y otra de 4,99 de Movistar. Así, he cancelado inmediatamente mi suscripci...

Casual Listener

Hace más de un mes contraté con Movistar una promoción para obtener Spotify Premium por 4,99 €/mes. Sin embargo, este mes me llegaron dos facturas: una de 9,99 euros de Spotify y otra de 4,99 de Movi...

5302 Views

39 replies

0 likes

  • 5302 Views
  • 39 replies
  • 0 likes

Solved!! Unsubscribe Premium

I realize that my account change to Premiun. I did not requested it. I want to switch to the Free service. Butt when I go to to subscription, then to subscription and payment. The option for cancel your subscription do not appear. Only this : a tick ...

Casual Listener

I realize that my account change to Premiun. I did not requested it. I want to switch to the Free service. Butt when I go to to subscription, then to subscription and payment. The option for cancel y...

10200 Views

22 replies

3 likes

Premium
  • 10200 Views
  • 22 replies
  • 3 likes

Solved!! Giftcard code invalid

I bought a giftcard yesterday. And when I enter the code it says it is invalid, altho its not. I've tried on 3 different platforms (don't know why but I did). I've been back to the place I bought it but the code is activaded and they are just the mid...

Casual Listener

I bought a giftcard yesterday. And when I enter the code it says it is invalid, altho its not. I've tried on 3 different platforms (don't know why but I did). I've been back to the place I bought it ...

Jamie

Spotify Legend

18822 Views

107 replies

0 likes

  • 18822 Views
  • 107 replies
  • 0 likes

Can I link 2 phones to 1 account?

I have a premium account, and 2 phones. Is it possible to have 2 phones linked to 1 account? If yes, can they both be logged on, and listen to music simultaneously? If not, that's lame.

Casual Listener

I have a premium account, and 2 phones. Is it possible to have 2 phones linked to 1 account? If yes, can they both be logged on, and listen to music simultaneously? If not, that's lame.

54602 Views

4 replies

0 likes

  • 54602 Views
  • 4 replies
  • 0 likes

"This track is not available. Why? I do have premium account.

From one day to another, many of the songs on my latest playbill disappeared on my mobile. When I log on to spotify on my computer the songs are grey and when I try the play them Spotify says "This track is not available. If you have the file on your...

Casual Listener

From one day to another, many of the songs on my latest playbill disappeared on my mobile. When I log on to spotify on my computer the songs are grey and when I try the play them Spotify says "This t...

jema

Casual Listener

9602 Views

34 replies

2 likes

  • 9602 Views
  • 34 replies
  • 2 likes

Solved!! wrong name

I made an account using facebook and I just realized today that "real name" under my account profile is completely wrong.I don't even know who Nina Himmelsbach Bedel is but apparently that's my "real name" on spotify.How do I fix it to be Eunice Kim ...

Casual Listener

I made an account using facebook and I just realized today that "real name" under my account profile is completely wrong. I don't even know who Nina Himmelsbach Bedel is but apparently that's my "re...

user-removed

Not applicable

10508 Views

39 replies

1 likes

  • 10508 Views
  • 39 replies
  • 1 likes

Solved!!Superuser Contribution Unlink Facebook

How do I unlink spotify from my facebook accout. I keep trying to delete my facebook page but everytime I log into spotify it reactivates it.

Newbie

How do I unlink spotify from my facebook accout. I keep trying to delete my facebook page but everytime I log into spotify it reactivates it.

RationalThinker

Casual Listener

519331 Views

236 replies

19 likes

  • 519331 Views
  • 236 replies
  • 19 likes

Solved!! starred songs gone D:

Hello,Going through the forum I've seen some others having the same problem (so I'm crossing my fingers my problem can be solved too) - I just discovered I lost almost all my starred songs, except from those added 2012. Is there any way to get them b...

Casual Listener

Hello, Going through the forum I've seen some others having the same problem (so I'm crossing my fingers my problem can be solved too) - I just discovered I lost almost all my starred songs, ex...

user-removed

Not applicable

6307 Views

70 replies

2 likes

  • 6307 Views
  • 70 replies
  • 2 likes