Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Please see our Help boards to post your help-related questions. For questions about content in Spotify, see Content Questions. For questions about your account, see Account. For questions about your plan, see Premium Family and Premium Student. For q...
IsleyP
Hello! I saw that some people are using to duplicate / clone the Spotify app on their devices and thus use 6 or more Spotify accounts at the same time on the same device. I wonder if streams are counted normally when doing this?
I hope this message finds you well. My name is Nihal P. Basheer, and I am currently engaged in research at Reva University aimed at developing the Personal Soundtrack Scale (PSS). This scale is designed to measure individuals’ emotional and psycholog...
https://forms.gle/vkA5C6gGJbuBvKdJA Dear Spotify research teamI hope this message finds you well. My name is Nihal P. Basheer, and I am currently engaged in research at Reva University aimed at developing the Personal Soundtrack Scale (PSS). This sca...
Or maybe even a year at least. I don't understand why Spotify no longer displays specifically something you searched for - this problem has been going on consistently for quite some time, except for a brief period when the search results seemed to ha...
I sent this over to spotify on twitter as feedback and i am posting it here to see what others think. "okay i will start by saying i love the idea. i have been using it quite a bit and always get excited to hear what songs are chosen. but there are a...
so i was playing roblox like always, i had music on because i get bored but now it wont work? multiple people had had this problem before, idk how to fix it please tell me and ill try my best
Hey, Can I give you some advice?I've played a podcast once, but I never followed it.Unfortunately, it sticks on my homepage and I cannot remove it.Can you add a feature to let me remove the podcast channel I'm not interested in?
Backgroud: https://community.spotify.com/t5/FAQs/What-is-a-Spotify-Group-Session/ta-p/5007107Group sessions as shown above have been replaced by remote listening groups. This is a shame as it removed two of the best features when listening together w...
I don't like the new AI DJ. The algorithm it uses to discern what to play is way off. It'll get stuck on a bad genre and I have to go through too many steps to snap it out of its rut and play something else. The cluster of buttons and swipes needed t...
Please see our Help boards to post your help-related questions. For questions about content in Spotify, see Content Questions. For questions about your account, see Account. For questions about your plan, see Premium Family and Premium Student. For q...
IsleyP
Hi, is there any way to add lyrics to songs? I listen to english songs and there are lyrics always in every song, but I also listen to songs in czech language and there are lots of missing. Thanks
PLEASE there´s just one ad that i hate so much, its too loud and freaks me out.Is there a way to select it and stop it from appearing? (is this one https://youtu.be/GYl-UBhO2XY, but it starts at 0:10) Thanks
Hello Everyone I have a duo account with my wife and for some reason if we are both using Spotify on Bluetooth devices or alexa device one will override the other For example I am listening to Spotify on my wireless earphones my wife at home asks ale...
Ok, I get it. Spotify is heading in a direction where they’re now pushing towards heavily relying on sponsorships and advertisements to run their app. That’s already a shady move, but when you change the basic functionality of an music player, like t...
That’s all. The feature is nice but I just want to shuffle through some of my songs from time to time. Thank you.
Boa tarde, tudo bem? estou usando a conta de universitário a um bom tempo e agora foi cobrado uma valor de R$ 21,00 informando que a minha conta é Premium Individual, mas não é, não fiz essa alteração e nem pedi pra fazerem, o valor foi cobrado do ca...
Can someone tell me why this software has such atrocious visual accessibility? Does Spotify just absolutely not care that some people maybe don’t have perfect eyes and would still like to know the names of the songs they’re listening to? - There is a...
Used to be able to access the Daily-Mixes from my Home-Screen but this seems to have been disabled. It used to be rather prominently placed and easy to find on the home screen.However, for a while now I can only access them when going via Search->Mad...
Hi! Could you implement the search functionality within artists?This makes it easier when I want to search for a subject or music within an artist.
I have a premium account, and when I try to play music while using other apps, or with my phone locked, it stops playing after a 20 or 30 seconds. I have deleted and reinstall the app, didn't work. I tried deleting cache, it didn't work. I tried turn...