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App & Features

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Looking for Help with App & Features?

Please see our Help boards to post your help-related questions. For questions about content in Spotify, see Content Questions. For questions about your account, see Account. For questions about your plan, see Premium Family and Premium Student. For q...

Spotify

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Can I turn off access to my teenagers Spotify if she is grounded.

Can I temporarily pause access to my teenagers account because this would be the only think I can take away shortly as a punishment.

Visitor

Can I temporarily pause access to my teenagers account because this would be the only think I can take away shortly as a punishment.   

fumikimkim

Roadie

2216 Views

1 replies

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Problemas com a reprodução e controle

Olá, o aplicativo para smart tv depois da atualização do dia 11/07/23, parou de reproduzir as músicas, e começou a pular uma para outra sem parar, ate então estou sem poder ouvir as música, já segui todos os passos a passos que tem no suporte como re...

Newbie

Olá, o aplicativo para smart tv depois da atualização do dia 11/07/23, parou de reproduzir as músicas, e começou a pular uma para outra sem parar, ate então estou sem poder ouvir as música, já segui ...

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Dangerous volumes with Spotify Connect

While I love Spotify connect for it's utility in controlling playback devices, the volume control slider (and use of volume keys on phone app) allows for some seriously dangerous volume increases on high powered devices.I've set a volume limit for my...

Visitor

While I love Spotify connect for it's utility in controlling playback devices, the volume control slider (and use of volume keys on phone app) allows for some seriously dangerous volume increases on ...

999 Views

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Recommended songs within playlist

Has anyone else experienced their liked songs being interrupted by random 'recommended songs' when listening. I use my liked songs as my main playlist and I only like songs that I enjoy, so it's very frustrating when unwanted songs are being added. P...

Casual Listener

Has anyone else experienced their liked songs being interrupted by random 'recommended songs' when listening. I use my liked songs as my main playlist and I only like songs that I enjoy, so it's very...

fumikimkim

Roadie

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1 replies

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Never update this app.

I haven't updated all year either the desktop or iphone apps and it seems like I am saving myself a lot of headache and annoyance. Why Spotify forces such drastic and pointless on its users is beyond me. It should really mold to the user. If a user d...

Gig Goer

I haven't updated all year either the desktop or iphone apps and it seems like I am saving myself a lot of headache and annoyance. Why Spotify forces such drastic and pointless on its users is beyond...

fumikimkim

Roadie

1002 Views

1 replies

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Automatisk uppspelning

Trots att jag har stängt av den automatiska uppspelningen envisas Spotify med att lägga till egna låtar vid uppspelning. "Något" irriterande

Visitor

Trots att jag har stängt av den automatiska uppspelningen envisas Spotify med att lägga till egna låtar vid uppspelning. "Något" irriterande

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Incorrect number

HeyI have my old premium account of spotify.After update i can't get that account.I linked that account with my number.It is showing Incorrect number..after added the correct country code and correct number

Visitor

Hey I have my old premium account of spotify. After update i can't get that account. I linked that account with my number. It is showing Incorrect number..after added the correct country code and...

1292 Views

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Switching from a duo account to a family account that's been started by another family member

I am currently paying for two plans and have been doing this for around two years now because I haven't figured out how to switch my account over from the premium duo that I am paying for - to a family account that my brother is paying for (that I am...

Visitor

I am currently paying for two plans and have been doing this for around two years now because I haven't figured out how to switch my account over from the premium duo that I am paying for - to a fami...

416 Views

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Play button

The play button used to play a random song whenever you touched it in a playlist, if suffle is on . Now that just works if the song you were listening is not from that playlist so i have to play a song in other playlist to reroll the song, select one...

Newbie

The play button used to play a random song whenever you touched it in a playlist, if  suffle is on . Now that just works if the song you were listening is not from that playlist so i have to pla...

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Artist Mixes

Can We Help the Update the Artist Mixes Including K-Pop (Girl & Boy Group & K-Pop Artists), (Ex. G-IDLE, IVE, ITZY and More) Pop, and Dance Pop Artist, Thanks  

Music Fan

Can We Help the Update the Artist Mixes Including K-Pop (Girl & Boy Group & K-Pop Artists), (Ex. G-IDLE, IVE, ITZY and More) Pop, and Dance Pop Artist, Thanks    

Lotus69

Casual Listener

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Account update

hello Spotify how do I change credit cards for automatic payments in the app? There’s no icon or anything to push to change to update to a different card number.Thanks

Visitor

hello Spotify  how do I change credit cards for automatic payments in the app?  There’s no icon or anything to push to change to update to a different card number. Thanks

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Probably the weirdest problem you will see.

Basically I encountered this problem only today, Spotify unexpectedly stopped working properly, by that I mean that it shows I am in offline mode, yet I can still play my songs by skipping or either by using my phone, also the adds show up as well. T...

Newbie

Basically I encountered this problem only today, Spotify unexpectedly stopped working properly, by that I mean that it shows I am in offline mode, yet I can still play my songs by skipping or either ...

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Playing even when music isn't

Anyone else having an issue where Spotify just plays silence after a song finishes and the second counter keeps going. It's happened a few times today. I keep thinking it's stopped then open it to find I'm listening to the 12th minute of a 3 minute s...

Newbie

Anyone else having an issue where Spotify just plays silence after a song finishes and the second counter keeps going. It's happened a few times today. I keep thinking it's stopped then open it to fi...

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Need help fixing this issue with music pausing by itself ***(Solved/Solution)***

I saw a few posts about this already where Spotify decides to randomly pause itself every 30-60 seconds. For context I run on iOS. I have followed all the steps I have read to fix it involving removing all logged into devices, logging out and logging...

Newbie

I saw a few posts about this already where Spotify decides to randomly pause itself every 30-60 seconds. For context I run on iOS. I have followed all the steps I have read to fix it involving removi...

1749 Views

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Can't Login with Password on Phone

I can't loging to Spotify using password. Everytime it displays that I'm entering the incorrect password and so I always love in throught the email. I've tried setting up the new passwords as well but still it keeps showing incorrect password when lo...

Visitor

I can't loging to Spotify using password. Everytime it displays that I'm entering the incorrect password and so I always love in throught the email. I've tried setting up the new passwords as well bu...

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How do I move folders out of subfolders in Spotify

By mistake I moved my folder (drag and dropped it) into another folder. I needto get that now sub-folder back up a level to its original position. How do I move a sub-folder up a level to join the other regular folder level?

Casual Listener

By mistake I moved my folder (drag and dropped it) into another folder.  I need to get that now sub-folder back up a level to its original position. How do I move a sub-folder up a level to joi...

Chris01708

Visitor

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Release Radar - Alonestar/Jethro Sheeran

Week after week the top song on my Release Radar is another remix of Raise Them Up from Alonestar/Jethro Sheeran. I have blocked him manually on the mobile app, so the song does not play anymore, but still it appears on my Release Radar. Even after I...

Casual Listener

Week after week the top song on my Release Radar is another remix of Raise Them Up from Alonestar/Jethro Sheeran. I have blocked him manually on the mobile app, so the song does not play anymore, but...

freyzor

Newbie

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Speaker Connections not showing suddenly

I've a fairly well connected smart home and suddenly a bunch of devices aren't showing in the spotify connect list1 x sonos play 15 x Google nest audio (2 pairs and a single)1 x chromecastSpotify apps are up to date, speaker firmware is up to date, r...

Newbie

I've a fairly well connected smart home and suddenly a bunch of devices aren't showing in the spotify connect list 1 x sonos play 1 5 x Google nest audio (2 pairs and a single) 1 x chromecast ...

477 Views

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Shuffle two playlists into queue

Over the years the spotify service has become worse and worse thus becoming more expensive.In the past it was possible to shuffle two or more playlists into the queue by playing the folder that they were located in. This seemed like an unintentional ...

Newbie

Over the years the spotify service has become worse and worse thus becoming more expensive. In the past it was possible to shuffle two or more playlists into the queue by playing the folder that t...

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