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iOS (iPhone, iPad)

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 60968 Views
  • 16 replies
  • 37 likes
  • 60968 Views
  • 16 replies
  • 37 likes

Superuser Contribution App freezing/crashing when pressing 3 dots menu on player in app

PlanPremium FamilyCountryAustraliaDeviceiPhone 8Operating SystemLatest Release of iOS 16 My Question or IssueEvery time I try to open the options menu for a song on the player (so I can add a sleep timer for example), the audio playback glitches out ...

  • Regular
  •   Plan Premium Family Country Australia Device iPhone 8 Operating System Latest Release of iOS 16   My Question or Issue Every time I try to open the options menu for a song on t...
  • GrumpyMonkey
  • Casual Listener
  • 1802 Views
  • 46 replies
  • 10 likes
  • 1802 Views
  • 46 replies
  • 10 likes

Superuser Contribution How to stop spotify search function from interrupting music from other app?

I am trying to listen to music played from a local radio station app. When I search a song in spotify to add it to a playlist, spotify interrupts the music playing from the other application. I have tried uninstall/reinstall and the issue persists. D...

  • Visitor
  • I am trying to listen to music played from a local radio station app. When I search a song in spotify to add it to a playlist, spotify interrupts the music playing from the other application. I have ...
  • Eni
  • Moderator
  • 43 Views
  • 1 replies
  • 0 likes
  • 43 Views
  • 1 replies
  • 0 likes

dj won’t load on data

My spotify dk will never load and speak when listening on my data, it works on wifi and my other devices but not my phone. once i skip it, all my music plays but never the dj.

  • Visitor
  • My spotify dk will never load and speak when listening on my data, it works on wifi and my other devices but not my phone. once i skip it, all my music plays but never the dj.
  • 27 Views
  • 0 replies
  • 0 likes
  • 27 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution All songs keep repeating on my apple watch

Songs keep repeating on my apple watch even if I have shuffle on or off. I have to manually tap next. I have tried multiple different playlists from my watch during my nightly runs. These are all offline downloaded playlists. This worked fine for yea...

  • Casual Listener
  • Songs keep repeating on my apple watch even if I have shuffle on or off. I have to manually tap next. I have tried multiple different playlists from my watch during my nightly runs.  These are a...
  • n3extreme
  • Casual Listener
  • 17926 Views
  • 248 replies
  • 67 likes
  • 17926 Views
  • 248 replies
  • 67 likes

Superuser Contribution Cannot control spotify from google maps

Since yesterday, the "continue playing" button does not work on the google maps on ios. Google maps is an approved app on the spotify app and spotify is set as the music player on google maps. I have an iphone 16 using the latest version of ios. In t...

  • Casual Listener
  • Since yesterday, the "continue playing" button does not work on the google maps on ios. Google maps is an approved app on the spotify app and spotify is set as the music player on google maps. I have...
  • Maria
  • Moderator
  • 566 Views
  • 12 replies
  • 3 likes
  • 566 Views
  • 12 replies
  • 3 likes

Superuser Contribution Can Spotify still run on my old iPad 2, iOS 9.3.5 ?

Hi All, Until recently I was still able to run Spotify on my old iPad 2, iOS 9.3.5, but following a reset and restore, even though I can seemingly download the old version from the Apple App Store, it will no longer accept my login details, even thou...

  • Casual Listener
  • Hi All, Until recently I was still able to run Spotify on my old iPad 2, iOS 9.3.5, but following a reset and restore, even though I can seemingly download the old version from the Apple App Stor...
  • Joan
  • Moderator
  • 112 Views
  • 3 replies
  • 0 likes
  • 112 Views
  • 3 replies
  • 0 likes

App crashing after pressing sleep timer

When trying to activate sleep timer or trying to press three dots at top right of song/podcast/audiobook playback stops and app crashes. Mobile iOS

  • Visitor
  • When trying to activate sleep timer or trying to press three dots at top right of song/podcast/audiobook playback stops and app crashes. Mobile iOS
  • phill52
  • Newbie
  • 208 Views
  • 7 replies
  • 1 likes
  • 208 Views
  • 7 replies
  • 1 likes

Duo Premium - 1 account can no longer pair with Apple TV

PlanDuo PremiumCountryUSDeviceApple TV (4th gen)Operating SystemN/A My Question or IssueWe have the Duo Premium plan. The plan we pair with our Apple TVs no longer works. I receive a message that the account has successfully paired by the Apple TV sc...

  • Newbie
  • Plan Duo Premium Country US Device Apple TV (4th gen) Operating System N/A   My Question or Issue We have the Duo Premium plan. The plan we pair with our Apple TVs no longer works. I r...
  • 32 Views
  • 0 replies
  • 0 likes
  • 32 Views
  • 0 replies
  • 0 likes

Superuser Contribution Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

  • Roadie
  • As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume.   This is ...
  • Nafrin123
  • Casual Listener
  • 101815 Views
  • 485 replies
  • 103 likes
  • 101815 Views
  • 485 replies
  • 103 likes

Superuser Contribution Spotify Not Working Offline on Apple Watch

PlanPremiumCountryUSADeviceApple Watch SEOperating SystemwatchOS 9.0 My Question or IssueI have an apple watch SE and downloaded a spotify playlist to play offline. If I turn on my apple watch and my phone is not nearby, then when I open the spotify ...

  • Casual Listener
  • Plan Premium Country USA Device Apple Watch SE Operating System watchOS 9.0   My Question or Issue I have an apple watch SE and downloaded a spotify playlist to play offline.  If ...
  • sonnyk1992
  • Casual Listener
  • 86229 Views
  • 252 replies
  • 69 likes
  • 86229 Views
  • 252 replies
  • 69 likes

Spotify Playing same songs in same order on at least 3 of my playlists

PlanFreeCountryUSADeviceiPhone 13Operating SystemIOS 18 My Question or IssueThis has been going on for a while and I haven’t been able to fix it. The same songs are playing in the same order on certain playlists including Spotify made ones. It’s not ...

  • Visitor
  • Plan Free Country USA Device iPhone 13 Operating System IOS 18   My Question or Issue This has been going on for a while and I haven’t been able to fix it. The same songs are playing i...
  • 26 Views
  • 0 replies
  • 0 likes
  • 26 Views
  • 0 replies
  • 0 likes

Superuser Contribution Removing duplicate songs removes BOTH tracks

PlanPremiumDeviceiPhone XOperating SystemLatest iOS 13 My Question or IssueJust noticed when cleaning up my "Liked songs" playlist that when I have duplicates, it sometimes removes BOTH tracks, not just the one I have un-liked. Is this a known thing?

  • Casual Listener
  • Plan Premium Device iPhone X Operating System Latest iOS 13   My Question or Issue Just noticed when cleaning up my "Liked songs" playlist that when I have duplicates, it sometimes remov...
  • Cyrce
  • Newbie
  • 11425 Views
  • 29 replies
  • 7 likes
  • bug
    Duplicate Songs
    duplicates
    liked
  • 11425 Views
  • 29 replies
  • 7 likes

Superuser Contribution I cant login with ipad.

I moved to Germany 1.5 years ago. But for the first time I'm having trouble entering spotify with ipad. I'm typing a username and password. The app doesn't show any reaction. But if I misspelled it says it's wrong. I receive a passwordless login emai...

  • Newbie
  • I moved to Germany 1.5 years ago. But for the first time I'm having trouble entering spotify with ipad. I'm typing a username and password. The app doesn't show any reaction. But if I misspelled it s...
  • AlejaR
  • Moderator
  • 1123 Views
  • 3 replies
  • 0 likes
  • 1123 Views
  • 3 replies
  • 0 likes

Superuser Contribution Not getting 30 mins of uninterrupted listening

PlanFreeCountryAmericaDeviceiPhone 8Operating SystemiOS 11 My Question or IssueWhen I get the “watch this ad to get 30 minutes of uninterrupted listening” ad, I am too often not getting a full thirty minutes. At first I thought I was just thinking it...

  • Newbie
  • Plan Free Country America Device iPhone 8 Operating System iOS 11   My Question or Issue When I get the “watch this ad to get 30 minutes of uninterrupted listening” ad, I am too often ...
  • jefftaichi
  • Newbie
  • 12200 Views
  • 19 replies
  • 19 likes
  • 12200 Views
  • 19 replies
  • 19 likes

Superuser Contribution Sleep Timer Crackles then ends

PlanPremium CountryEnglandDeviceiPhone 8Operating System(iOS 16.7.10) My Question or IssueThe sleep timer on my Spotify has suddenly stopped working whenever I play anything. I press the sleep timer button, whatever I’m listening too has a feedback/c...

  • Visitor
  • Plan Premium  Country England Device iPhone 8 Operating System (iOS 16.7.10)   My Question or Issue The sleep timer on my Spotify has suddenly stopped working whenever I play anyt...
  • Ivelina
  • Moderator
  • 87 Views
  • 1 replies
  • 1 likes
  • 87 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify app crashing repeatedly on iPhone. Clean reinstall ineffective.

This started happening out of the blue. I have tried doing a clean reinstall of the app twice now as outlined on the community website: https://community.spotify.com/t5/FAQs/Perform-a-clean-reinstall-of-the-app/ta-p/4746485 However, this has not fixe...

  • Casual Listener
  • This started happening out of the blue. I have tried doing a clean reinstall of the app twice now as outlined on the community website: https://community.spotify.com/t5/FAQs/Perform-a-clean-reinstall...
  • ayushagarwal95
  • Visitor
  • 6295 Views
  • 44 replies
  • 1 likes
  • 6295 Views
  • 44 replies
  • 1 likes

Superuser Contribution Screen time limitation is NOT working for spotify under iOS/Apple

Hello,I am using the newest iOS 18 on my iPhone as well as my children. We are also conencted as a family so that I could properly set up parental control on my childrens' devices. Unfortunately, there is a problem with Spotify application as the scr...

  • Newbie
  • Hello, I am using the newest iOS 18 on my iPhone as well as my children. We are also conencted as a family so that I could properly set up parental control on my childrens' devices. Unfortunately, t...
  • Matthoughton
  • Casual Listener
  • 214 Views
  • 2 replies
  • 0 likes
  • 214 Views
  • 2 replies
  • 0 likes

Superuser Contribution No Downloaded Songs working offline

Student Plan - Australia - iPhone 11 Pro Max - iOS 17 public beta Since I’ve gotten onto the new iOS public beta, Spotify has not properly downloaded my music (I had to re-download and I needed the space to update). My app shows the downloaded symbol...

  • Casual Listener
  • Student Plan - Australia - iPhone 11 Pro Max - iOS 17 public beta   Since I’ve gotten onto the new iOS public beta, Spotify has not properly downloaded my music (I had to re-download and I nee...
  • chiragvshah
  • Casual Listener
  • 6321 Views
  • 7 replies
  • 0 likes
  • 6321 Views
  • 7 replies
  • 0 likes

Solved!! Spotify has stopped working with Siri

PlanPremiumCountrySpain Device(iPhone 11 and IPad Pro)Operating SystemIOS 13.6 My Question or Issue When I ask Siri to reproduce a song or artist with Spotify I get a message In Spanish which means “In order to do that I have to access your data In S...

  • Regular
  • Plan Premium Country Spain   Device (iPhone 11 and IPad Pro) Operating System IOS 13.6   My Question or Issue   When I ask Siri to reproduce a song or artist with Spotify I...
  • Shtookbag
  • Casual Listener
  • 23286 Views
  • 9 replies
  • 0 likes
  • 23286 Views
  • 9 replies
  • 0 likes