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Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Visitor
41332 Views
42 replies
10 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
106306 Views
115 replies
12 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
435022 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Newbie
300638 Views
61 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
I have a very specific problem for a few weeks now, which makes the app almost useless to me. Everytime I start a playlist it crashes after 30-60 seconds, but only when the screen is locked and the playlist is not on shuffle mode (which unfortunately...
I have a very specific problem for a few weeks now, which makes the app almost useless to me. Everytime I start a playlist it crashes after 30-60 seconds, but only when the screen is locked and the p...
Casual Listener
75 Views
6 replies
0 likes
PlanPremiumCountryIsraelDeviceIphone 17Operating SystemIOS 26.5.1 My Question or Issueon Carplay from time to time this option for some reason removed and return each time, PLEASE DON'T REMOVE IT!!! the issue is very simple - i marked some songs "lik...
Plan Premium Country Israel Device Iphone 17 Operating System IOS 26.5.1 My Question or Issue on Carplay from time to time this option for some reason removed and return each time, P...
13 Views
0 replies
0 likes
Plan Premium Country USA Device iPhone 16 plus Operating System iOS 18.6 My Question or Issue When I want to search for a song or prompt Siri with a specific command (“hey siri, play Michael Jackson”) she repeatedly says some version of “there was a ...
Plan Premium Country USA Device iPhone 16 plus Operating System iOS 18.6 My Question or Issue When I want to search for a song or prompt Siri with a specific command (“hey ...
Roadie
42621 Views
103 replies
3 likes
Hi! Every week Discover weekly sends me two genres that I have no interest in. They are the same each week. How do I exclude those genres from what it sends me in future? Is it possible? PlanPremiumCountryUKDevice(iPhone 16 Pro)Operating System(iOS 2...
Hi! Every week Discover weekly sends me two genres that I have no interest in. They are the same each week. How do I exclude those genres from what it sends me in future? Is it possible? Pla...
26 Views
0 replies
0 likes
PlanPremiumCountryU.S.DeviceiPhone SEOperating SystemiOS 26 My Question or IssueOne of my public playlists is suddenly appearing empty to myself and others on iOS. When I'm on desktop the songs are all visible. What is causing this? How can I fix it ...
Plan Premium Country U.S. Device iPhone SE Operating System iOS 26 My Question or Issue One of my public playlists is suddenly appearing empty to myself and others on iOS. When I'm o...
Moderator
33 Views
1 replies
0 likes
When I open my Spotify app it sometimes plays random songs from new artists that I have never heard of and I’m thinking it’s a promotion thing but it’s very annoying and I tried turning off auto play to make it stop but that did nothing, how do I mak...
When I open my Spotify app it sometimes plays random songs from new artists that I have never heard of and I’m thinking it’s a promotion thing but it’s very annoying and I tried turning off auto play...
Regular
32002 Views
66 replies
4 likes
Hey folks, We're seeing reports that using AirPlay to stream Spotify from an Apple TV to other AirPlay 2-enabled devices stops the sound on the source Apple TV. The relevant team is aware of this and they are currently looking into it. If you're expe...
Hey folks, We're seeing reports that using AirPlay to stream Spotify from an Apple TV to other AirPlay 2-enabled devices stops the sound on the source Apple TV. The releva...
Newbie
13820 Views
59 replies
20 likes
Hello,The app language has gone to Arabic and I have no idea how to get back to English! I can't read Arabic so not even sure what anything now says in the settings. Any help appreciated, Richard
Hello, The app language has gone to Arabic and I have no idea how to get back to English! I can't read Arabic so not even sure what anything now says in the settings. Any help appreciated, Ric...
Moderator
4964 Views
5 replies
0 likes
Today I’ve been trying to play any song. After a while I deleted it and reinstalled but it got worse. Nothing is loading at all now and there aren’t issues with my WiFi or my phone. Everything else is working fine. I’ve been trying to see if anybody ...
Today I’ve been trying to play any song. After a while I deleted it and reinstalled but it got worse. Nothing is loading at all now and there aren’t issues with my WiFi or my phone. Everything else i...
Moderator
32 Views
1 replies
0 likes
I don’t want to listen to music that’s not in my playlist
I don’t want to listen to music that’s not in my playlist
Visitor
435022 Views
130 replies
27 likes
Flagging that this is still an issue in 2026!!! This issue has been flagged for some time now by multiple users. Come on Spotify get it sorted this is clearly an issue on your end
Flagging that this is still an issue in 2026!!! This issue has been flagged for some time now by multiple users. Come on Spotify get it sorted this is clearly an issue on your end
Casual Listener
94 Views
4 replies
0 likes
PlanPremiumCountry Device(iPhone 14Operating System(iOS 17.5 My Question or IssueEver since I updated iOS Friday, whenever I open other apps like games or shopping while I’m playing Spotify, playback stops within a minute. If I go to the controls, it...
Plan Premium Country Device (iPhone 14 Operating System (iOS 17.5 My Question or Issue Ever since I updated iOS Friday, whenever I open other apps like games or shoppi...
Newbie
17044 Views
8 replies
0 likes
Plan Premium Country Sweden Device iPhone 15 Pro Operating System iOS 26.5 My Question or Issue When I go to an artist’s profile and then to the page where I can see all the songs and releases I have liked by that specific artist, the last few songs/...
Plan Premium Country Sweden Device iPhone 15 Pro Operating System iOS 26.5 My Question or Issue When I go to an artist’s profile and then to the page where I can see all th...
Casual Listener
161 Views
5 replies
0 likes
PlanFreeCountryGermanyDevice(iPhone 13)Operating System(iOS 26) My Question or Issue "More like your top songs" was removed from listening stats in the latest Spotify update, and i am very dissapointed in that. I want to ask, is listening stats on a ...
Plan Free Country Germany Device (iPhone 13) Operating System (iOS 26) My Question or Issue "More like your top songs" was removed from listening stats in the latest Spotify ...
Casual Listener
96 Views
2 replies
0 likes
PlanPremiumCountryNorwayDeviceiPhone 17Operating SystemiOS 26.5 My Question or IssueSpotify goes online while in offline mode after closing and reopening the app. Main issue is that it updates my mixes/playlists to include non downloaded songs(dont h...
Plan Premium Country Norway Device iPhone 17 Operating System iOS 26.5 My Question or Issue Spotify goes online while in offline mode after closing and reopening the app. Main issue ...
Regular
971 Views
10 replies
0 likes
assemiuminei o plano pela operadora vivo e não consigo ativar o spotify premium no app
assemiuminei o plano pela operadora vivo e não consigo ativar o spotify premium no app
Spotify Star
9735 Views
9 replies
0 likes
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Liste...
Visitor
41332 Views
42 replies
10 likes
Not sure if this is the right place to be submitting bug reports. Hopefully it is. I’m on auto-update so I dunno when this version rolled out, but it must have been in the last couple days. It’s where the Home / Search / Library / Create lives in its...
Not sure if this is the right place to be submitting bug reports. Hopefully it is. I’m on auto-update so I dunno when this version rolled out, but it must have been in the last couple days...
Newbie
3954 Views
23 replies
15 likes
DeviceiPhone 11Operating SystemiOS 15 My Question or Issue When streaming music to a wireless speaker and at the same time have headphones connected to the phone, Spotify pauses the music when the headphones are turned off. Would be great if there is...
Device iPhone 11 Operating System iOS 15 My Question or Issue When streaming music to a wireless speaker and at the same time have headphones connected to the phone, Spotify paus...
Newbie
5796 Views
8 replies
0 likes
I'm unable to login to a managed family account on my iPad. The QR Code says it's expired even if you freshly generate one. And the "Who's Listening" window never appears. I'm unable to update iOS past this version and the app is up to date. Please e...
I'm unable to login to a managed family account on my iPad. The QR Code says it's expired even if you freshly generate one. And the "Who's Listening" window never appears. I'm unable to...
Casual Listener
178 Views
4 replies
0 likes
