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Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Visitor
31159 Views
40 replies
9 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
95732 Views
115 replies
12 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
424975 Views
129 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Newbie
294042 Views
60 replies
15 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
PlanPremiumCountryAustraliaDeviceIPhone 17Operating System(iOS My Question or Issue Hi I have purchased a new Apple iPhone 17. Spotify is telling me that i am out of audio hours, even though it has recently 9/5/26, taken the subscription fee out of m...
PlanPremium Country Australia Device IPhone 17 Operating System (iOS My Question or Issue Hi I have purchased a new Apple iPhone 17. Spotify is telling me that i am out...
Moderator
23 Views
1 replies
0 likes
PlanPremiumCountryAustraliaOperating SystemiOS My Question or IssueFor the past two weeks my Spotify app has not been working, always crashing seconds after I open it. I am unable to use any settings from within the app due to this to fix any issue, ...
Plan Premium Country Australia Operating System iOS My Question or Issue For the past two weeks my Spotify app has not been working, always crashing seconds after I open it. I am unabl...
Spotify Star
23 Views
1 replies
1 likes
Spotify 9.1.44.2119 on iPad Pro 11” 4th gen, iPadOS 26.3.1USA, Premium subscriptionSome artist pages crash instantly (after displaying for 0.1 s) only when:Device is in landscape modeMagic Keyboard attachedSame pages load normally if:keyboard detache...
Spotify 9.1.44.2119 on iPad Pro 11” 4th gen, iPadOS 26.3.1 USA, Premium subscription Some artist pages crash instantly (after displaying for 0.1 s) only when: Device is in landscape mode Magic K...
Newbie
1152 Views
21 replies
7 likes
PlanPremiumCountryAustraliaDeviceiPhone 14Operating SystemiOS 26My Question or IssueSpotify on IOS has suddenly decided to convert a bunch of Japanese song titles to English or Roman letters again. Usually some songs are always displayed in English d...
Plan Premium Country Australia Device iPhone 14 Operating System iOS 26 My Question or Issue Spotify on IOS has suddenly decided to convert a bunch of Japanese song titles to English or Roma...
Regular
259 Views
8 replies
8 likes
PlanPremiumCountryAustraliaDeviceIPhone 13 Pro MaxOperating SystemiOS 26.1 My Question or IssueHello, I am having an issue where whenever I’m on offline mode, my downloaded songs when searched is not playing, and when I reconnect to WiFi or cellular,...
Plan Premium Country Australia Device IPhone 13 Pro Max Operating System iOS 26.1 My Question or Issue Hello, I am having an issue where whenever I’m on offline mode...
Moderator
993 Views
7 replies
0 likes
PlanPremiumCountryPolandDeviceiPhone 16Operating SystemiOS 26 - 26.2 My Question or Issue I know that there is a solved thread in ongoing issues which is similair to this, but it was mainly focused on Android based app, mostly Samsungs affected, but ...
Plan Premium Country Poland Device iPhone 16 Operating System iOS 26 - 26.2 My Question or Issue I know that there is a solved thread in ongoing issues which is similair to t...
Casual Listener
2876 Views
18 replies
10 likes
Plan/PremiumCountryUSA Device(iPhone 15 Operating System My Question or IssueWhen I go to add a song to playlist on the app my screen glitches through all my playlists when I try to scroll through them. It doesn’t scroll cleanly so I can’t add songs ...
Plan /Premium Country USA Device (iPhone 15 Operating System My Question or Issue When I go to add a song to playlist on the app my screen glitches through all my ...
Moderator
318 Views
3 replies
2 likes
13 Pro Max12 Pro Max:I’m having an issue with the waveform display. Both of my phones are running iOS 26.3.1, but the iPhone 12 Pro Max shows a coloured waveform while the iPhone 13 Pro Max only shows it in grey.I’ve already tried every accessibility...
13 Pro Max 12 Pro Max: I’m having an issue with the waveform display. Both of my phones are running iOS 26.3.1, but the iPhone 12 Pro Max shows a coloured waveform while the iPhone 13 Pro Max only ...
Casual Listener
393 Views
6 replies
0 likes
PlanPremiumOperating System(Iphone 16 running ios 18.4.1vehicle mitsubishi L200 2017My Question or IssueThis issue has been ongoing for maybe 8 months had car for 4/5 years and never used to happen when using spotify via Bluetooth if app is left open...
Plan Premium Operating System (Iphone 16 running ios 18.4.1 vehicle mitsubishi L200 2017 My Question or Issue This issue has been ongoing for maybe 8 months had car for 4/5 y...
Casual Listener
3080 Views
12 replies
2 likes
Hey,so I encountered this issue, when I have my bluetooth speaker connected to my phone (iPhone 12 mini, but it happened on my iPhone 7 too) and try to play anything, it always just stops after a second. If I just disconnect a speaker and play it wit...
Hey, so I encountered this issue, when I have my bluetooth speaker connected to my phone (iPhone 12 mini, but it happened on my iPhone 7 too) and try to play anything, it always just stops after a s...
Visitor
22152 Views
29 replies
0 likes
How do I disable videos from autoplaying on the spotify homepage on mobile? Specifically the "Videos from your top artists" section. I've noticed that they contribute to recent listens even if you don't click on them. Even if you turn off canvas they...
How do I disable videos from autoplaying on the spotify homepage on mobile? Specifically the "Videos from your top artists" section. I've noticed that they contribute to recent listens even if you do...
Casual Listener
2923 Views
7 replies
3 likes
Spotify messages doesnt show on my devices. It has never appeared on my account and I want to use the feature.PlanPremium CountryPakistan DeviceiPhone 14 proOperating SystemiOS 26.4.2 My Question or IssueNo spotify messages
Spotify messages doesnt show on my devices. It has never appeared on my account and I want to use the feature. Plan Premium Country Pakistan Device iPhone 14 pro Operating System ...
Moderator
20 Views
1 replies
0 likes
Not sure if this is the right place to be submitting bug reports. Hopefully it is. I’m on auto-update so I dunno when this version rolled out, but it must have been in the last couple days. It’s where the Home / Search / Library / Create lives in its...
Not sure if this is the right place to be submitting bug reports. Hopefully it is. I’m on auto-update so I dunno when this version rolled out, but it must have been in the last couple days. ...
Newbie
2163 Views
19 replies
15 likes
Suddenly, which I click the home button in the Spotify app, I can see the home screen for a brief second and then get the “something went wrong” error. Pressing the TRY AGAIN button does nothing. I’ve restarted my phone/the app several times to no ef...
Suddenly, which I click the home button in the Spotify app, I can see the home screen for a brief second and then get the “something went wrong” error. Pressing the TRY AGAIN button does nothing. I’v...
Newbie
20087 Views
46 replies
34 likes
PlanPremium CountryNZDeviceiPad Operating System17.5 My Question or IssueFirst you send me emails threatening to cut me off from my account if I don’t upgrade your app. Then I upgrade and get this horrible new version that you expect me to beta test ...
Plan Premium Country NZ Device iPad Operating System 17.5 My Question or Issue First you send me emails threatening to cut me off from my account if I don’t upgrade your ...
Gig Goer
110 Views
2 replies
1 likes
Operating SystemiPad(7), 26.4.2My Question or IssueGUI on my iPad has chaged without any reconfiguration from my site. It’s much worse than the previous one, how do I change it back?Thanks, Michal
Operating System iPad(7), 26.4.2 My Question or Issue GUI on my iPad has chaged without any reconfiguration from my site. It’s much worse than the previous one, how do I change it back? Tha...
Spotify Star
132 Views
1 replies
0 likes
PlanFreeCountryCaribbean NetherlandsDeviceiPhone 13Operating System(iOS 18.5)My Question or IssueI recently canceled my spotify subscription because I got a free trial for apple music. When I came back to save an album (now using spotify free) I was ...
Plan Free Country Caribbean Netherlands Device iPhone 13 Operating System (iOS 18.5) My Question or Issue I recently canceled my spotify subscription because I got a free trial for a...
Moderator
4574 Views
13 replies
1 likes
PlanFreeCountryAustraliaDevice9th Generation iPadOperating SystemiOS 18.7.8 My Question or IssueHello.I check my listening stats frequently, as I find them interesting to look at and go through. However, within the past 2 days, I have experienced som...
Plan Free Country Australia Device 9th Generation iPad Operating System iOS 18.7.8 My Question or Issue Hello. I check my listening stats frequently, as I find them interesting to l...
Spotify Star
197 Views
3 replies
1 likes
PlanPremiumCountrySwedenDeviceiPhone 14 Pro MaxOperating SystemiOS 18.4 My Question or IssueWhen using the Mix feature after customizing a playlist with transitions, effects and EQ settings, the app sometimes forgets those customizations entirely.The...
Plan Premium Country Sweden Device iPhone 14 Pro Max Operating System iOS 18.4 My Question or Issue When using the Mix feature after customizing a playlist with transitions, effects ...
Moderator
73 Views
1 replies
0 likes
I know this has been asked previously but I can't seem to find a definitive answer that actually resolves this... When connected via USB (no bluetooth) on my 2012 Ford Fiesta, the app will constantly skip tracks after less than a second and keep doin...
I know this has been asked previously but I can't seem to find a definitive answer that actually resolves this... When connected via USB (no bluetooth) on my 2012 Ford Fiesta, the ap...
Casual Listener
10610 Views
20 replies
5 likes
