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Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
240967 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
123365 Views
119 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
450550 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
307151 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
PlanPremiumCountryUSADeviceiPad Pro 4th genOperating SystemiPadOS 26.6 My Question or IssueI see this has been reported by many others and that Spotify has marked this as Fixed and Resolved. Uh, it's not fixed for me! Latest iPad OS, not a beta. Does...
Plan Premium Country USA Device iPad Pro 4th gen Operating System iPadOS 26.6 My Question or Issue I see this has been reported by many others and that Spotify has marked this as Fix...
Regular
222 Views
8 replies
0 likes
PlanPremiumCountryUnited KingdomDevicei phone 15, i phone 16 pro maxMy Question or IssueI have had Spotify premium for several years now and never had any issues connecting my phone via bluetooth to my car until a few months ago. It started when I wa...
Plan Premium Country United Kingdom Device i phone 15, i phone 16 pro max My Question or Issue I have had Spotify premium for several years now and never had any issues connecting my phone via...
Newbie
9131 Views
10 replies
1 likes
Premium NZIPAD 17.5 (9th Gen) AND 18.6 (8th Gen) using the App.You have gone from full screen in iOS 17.5 to a little box in the middle of the screen in iOS 18.6!! You expect us to sit there and scroll down for hours in our larger playlists. Spotify ...
Premium NZ IPAD 17.5 (9th Gen) AND 18.6 (8th Gen) using the App. You have gone from full screen in iOS 17.5 to a little box in the middle of the screen in iOS 18.6!! You expect us to sit the...
Roadie
156 Views
2 replies
0 likes
Available instructions say to go to the 3 dots at the top of the playlist, and choose from the menu. The instruction said it worked for both Android and IOS devices but neither of my devices have dots. So how can I rename a playlist?
Available instructions say to go to the 3 dots at the top of the playlist, and choose from the menu. The instruction said it worked for both Android and IOS devices but neither of my devices have do...
Moderator
7236 Views
5 replies
1 likes
PlanPremiumCountryCanadaDeviceIPad Gen 8 Operating System(iOS 18.7.8) My Question or IssueI really want to know if users are experiencing screen freezes on iOS IPad app even now in late June 2026.i will be playing music and when I move away from the ...
Plan Premium Country Canada Device IPad Gen 8 Operating System (iOS 18.7.8) My Question or Issue I really want to know if users are experiencing screen freezes on iOS I...
Roadie
886 Views
17 replies
1 likes
I got my daughter an apple watch 7 with cell service. It looks like as of a few days ago, I should have the ability to add the app to her watch so she can play music from there directly without a phone. It still won't let me download it on her watch....
I got my daughter an apple watch 7 with cell service. It looks like as of a few days ago, I should have the ability to add the app to her watch so she can play music from there directly without a pho...
Casual Listener
35919 Views
30 replies
9 likes
Plan Premium Country USA Device iPhone 12 Pro Operating System iOS 26.5 My Question or Issue When I use my phone on Apple CarPlay through my 2025 Subaru Forester, the chapter will repeat over and over. The queue will show that same current chapter mu...
Plan Premium Country USA Device iPhone 12 Pro Operating System iOS 26.5 My Question or Issue When I use my phone on Apple CarPlay through my 2025 Subaru Forester, the chapt...
Visitor
3158 Views
43 replies
4 likes
I’m not sure if it is possible to view on a desktop version of Spotify,This may not seem very important but some of my favorite artists old songs aren’t popular and I would just like to see the streams on those songs
I’m not sure if it is possible to view on a desktop version of Spotify,This may not seem very important but some of my favorite artists old songs aren’t popular and I would just like to see the...
Visitor
234436 Views
5 replies
125 likes
I tried just about everything and I can only move individual songs. On the desktop app, I can change it to "recently added" but I cant do that on my phone app. Ive reinstalled and everything. I have an Iphone 13.
I tried just about everything and I can only move individual songs. On the desktop app, I can change it to "recently added" but I cant do that on my phone app. Ive reinstalled and everything. I have ...
Moderator
62 Views
1 replies
0 likes
Flagging that this is still an issue in 2026!!! This issue has been flagged for some time now by multiple users. Come on Spotify get it sorted this is clearly an issue on your end
Flagging that this is still an issue in 2026!!! This issue has been flagged for some time now by multiple users. Come on Spotify get it sorted this is clearly an issue on your end
Visitor
1431 Views
10 replies
1 likes
PlanPremiumCountryUnited StatesDeviceIPhone SE 2020Operating SystemIOS 15.1My Question or IssueHi, I am unable to get SharePlay to work properly. All parties are using IOS 15.1 and Spotify version 8.6.78.419. After opening the app during a FaceTime, ...
Plan Premium Country United States Device IPhone SE 2020 Operating System IOS 15.1 My Question or Issue Hi, I am unable to get SharePlay to work properly. All parties are using IOS 1...
Newbie
32271 Views
16 replies
4 likes
I’m having a very similar issue. Basically, Spotify only works if I’m on WiFi, if I’m on cellular data, it thinks I’m offline. I’ve tried clearing the cache, clearing downloads, reinstalling the app, updating iPhone to the latest OS, checked Spotify ...
I’m having a very similar issue. Basically, Spotify only works if I’m on WiFi, if I’m on cellular data, it thinks I’m offline. I’ve tried clearing the cache, clearing downloads, reinstalli...
Visitor
2815 Views
8 replies
0 likes
Spotify Family / Premium (10+ years)Devices & OSiPhone 17 Pro — iOS 26.2 (new device)iPad Air 11" (M2) — iOS 26.2Windows 10 desktop PCI've looked at every chat I can find on this from 2010 to 12/2025, the Accounts Login Issues FAQ, and bunch of 3rd p...
Spotify Family / Premium (10+ years) Devices & OS iPhone 17 Pro — iOS 26.2 (new device) iPad Air 11" (M2) — iOS 26.2 Windows 10 desktop PC I've looked at every chat I can find on this from...
Newbie
5935 Views
15 replies
1 likes
PlanPremiumCountry DeviceiPhone 7Operating SystemiOS 13.4 My Question or IssueEvery few songs/minutes my chromecast audio disconnects from Spotify app and has troubles connecting back in. I've checked the issue and it only happens with Spotify.
Plan Premium Country Device iPhone 7 Operating System iOS 13.4 My Question or Issue Every few songs/minutes my chromecast audio disconnects from Spotify app and has troubles c...
Visitor
23500 Views
32 replies
19 likes
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Liste...
Newbie
49657 Views
46 replies
12 likes
The issue seemed to have returned again. As I was searching for an artist name currently and it kept saying 'couldn't load the page'. I had restarted the app, my phone, logged out and reinstall the app. Still its stuck in the same error. I couldnt sh...
The issue seemed to have returned again. As I was searching for an artist name currently and it kept saying 'couldn't load the page'. I had restarted the app, my phone, logged out and reinstall the a...
Visitor
5072 Views
8 replies
1 likes
PlanPremiumCountryUKDeviceiPhone 8 My Question or IssueDownloaded podcasts won't play offline if the podcast has a transcript which plays on-screen when the podcast is playing. There is no way to switch off the annoying transcript. After years of the...
Plan Premium Country UK Device iPhone 8 My Question or Issue Downloaded podcasts won't play offline if the podcast has a transcript which plays on-screen when the podcast is pl...
Music Fan
86 Views
1 replies
0 likes
The recent iOS app update (9.0.96.828) removed the feature to broadcast to multiple speakers (AirPlay or otherwise). I used this feature a lot despite its problems. Now I’m going to Music to do the same thing. What’s the point of removing this buggy ...
The recent iOS app update (9.0.96.828) removed the feature to broadcast to multiple speakers (AirPlay or otherwise). I used this feature a lot despite its problems. Now I’m going to Music to do...
Visitor
2097 Views
5 replies
3 likes
Hello! I recently created my artist profile and uploaded my header and avatar pictures. While it appears on my desktop, it doesn't appear in the mobile Spotify app. How can I fix this problem?
Hello! I recently created my artist profile and uploaded my header and avatar pictures. While it appears on my desktop, it doesn't appear in the mobile Spotify app. How can I fix this problem?
Casual Listener
12098 Views
14 replies
1 likes
For some reason, every time I use the shuffle feature while listening to a specific playlist it will play the song I first clicked on, then another shuffled song, and then the first song again. I don't have repeat on and it doesn't show in the queue....
For some reason, every time I use the shuffle feature while listening to a specific playlist it will play the song I first clicked on, then another shuffled song, and then the first song again. I don...
Moderator
134 Views
1 replies
1 likes
