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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

35743 Views

40 replies

10 likes

  • 35743 Views
  • 40 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

101029 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1243 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

298029 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125378 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Superuser Contribution Duplicate songs on iPhone Spotify local files

PlanPremiumCountryCurrently in Colombia DeviceiPhone 15 Pro MaxOperating SystemiOS 17.0.3 My Question or IssueHello, for some reason when I activate local files on my iphone, it adds some duplicate songs to my library. Currently there are 2,203 track...

Gig Goer

Plan Premium Country Currently in Colombia   Device iPhone 15 Pro Max Operating System iOS 17.0.3   My Question or Issue Hello, for some reason when I activate local files on my ...

bugsandblaze

Casual Listener

3800 Views

13 replies

0 likes

  • 3800 Views
  • 13 replies
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Superuser Contribution Ipad web browser changed

PlanPremiumDeviceIpadOperating SystemIOS My Question or IssueMy spotify on ipad suddenly changed to what seems like the mobile version. Before this change, it had the normal desktop-like web layout which is way more efficient. (can quickly add songs ...

Casual Listener

Plan Premium Device Ipad Operating System IOS   My Question or Issue My spotify on ipad suddenly changed to what seems like the mobile version. Before this change, it had the normal desk...

Ana118

Newbie

4119 Views

12 replies

0 likes

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  • 12 replies
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Solved!!Superuser Contribution My repeat button is missing

I do not have the shuffle or the repeat button on my song menu PlanFreeCountryUSA DeviceiPhone 5s Operating SystemiOS My Question or IssueI don’t have the repeat or the suffle option on my song menu.

Regular

I do not have the shuffle or the repeat button on my song menu  Plan Free Country USA  Device iPhone 5s  Operating System iOS    My Question or Issue I don’t have ...

DiegoBrando

Visitor

126508 Views

31 replies

2 likes

  • 126508 Views
  • 31 replies
  • 2 likes

Superuser Contribution Can't disable Lossless mode

PlanPremium StudentsCountryUnited StatesDeviceiPhone 15Operating SystemiOS 26 My Question or IssueSpotify Lossless mode is always enabled when using the app on my iPhone 15, I have tried switching audio qualities to auto, I've tried selecting Very Hi...

Newbie

Plan Premium Students Country United States Device iPhone 15 Operating System iOS 26   My Question or Issue Spotify Lossless mode is always enabled when using the app on my iPhone 15, ...

Joan

Moderator

100 Views

1 replies

0 likes

  • 100 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Artist View crashes iPad app

Spotify 9.1.44.2119 on iPad Pro 11” 4th gen, iPadOS 26.3.1USA, Premium subscriptionSome artist pages crash instantly (after displaying for 0.1 s) only when:Device is in landscape modeMagic Keyboard attachedSame pages load normally if:keyboard detache...

Casual Listener

Spotify 9.1.44.2119 on iPad Pro 11” 4th gen, iPadOS 26.3.1 USA, Premium subscription Some artist pages crash instantly (after displaying for 0.1 s) only when: Device is in landscape mode Magic K...

mhaag

Casual Listener

1895 Views

26 replies

7 likes

  • 1895 Views
  • 26 replies
  • 7 likes

Superuser Contribution New Iphone 17 not recognising spotify payment

PlanPremiumCountryAustraliaDeviceIPhone 17Operating System(iOS My Question or Issue Hi I have purchased a new Apple iPhone 17. Spotify is telling me that i am out of audio hours, even though it has recently 9/5/26, taken the subscription fee out of m...

Visitor

  PlanPremium Country Australia Device IPhone 17 Operating System (iOS    My Question or Issue Hi I have purchased a new Apple iPhone 17. Spotify is telling me that i am out...

lori34rhode

Newbie

136 Views

2 replies

0 likes

  • 136 Views
  • 2 replies
  • 0 likes

Superuser Contribution Can’t play downloaded songs on search on offline mode

PlanPremiumCountryAustraliaDeviceIPhone 13 Pro MaxOperating SystemiOS 26.1 My Question or IssueHello, I am having an issue where whenever I’m on offline mode, my downloaded songs when searched is not playing, and when I reconnect to WiFi or cellular,...

Regular

  Plan Premium Country Australia Device IPhone 13 Pro Max Operating System iOS 26.1   My Question or Issue Hello,   I am having an issue where whenever I’m on offline mode...

Vasil

Moderator

1675 Views

11 replies

0 likes

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  • 11 replies
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Solved!!Superuser Contribution The wrong song is playing

Tried playing “Up to no Good” by the Hoosiers and something entirely different is playing, I’m not sure what’s going on

Casual Listener

Tried playing “Up to no Good” by the Hoosiers and something entirely different is playing, I’m not sure what’s going on

Ghhfffghjj

Casual Listener

36743 Views

19 replies

1 likes

  • 36743 Views
  • 19 replies
  • 1 likes

Superuser Contribution App non stop Crashing

PlanPremiumCountryAustraliaOperating SystemiOS My Question or IssueFor the past two weeks my Spotify app has not been working, always crashing seconds after I open it. I am unable to use any settings from within the app due to this to fix any issue, ...

Casual Listener

Plan Premium Country Australia Operating System iOS   My Question or Issue For the past two weeks my Spotify app has not been working, always crashing seconds after I open it. I am unabl...

Joan

Moderator

300 Views

10 replies

2 likes

  • 300 Views
  • 10 replies
  • 2 likes

Superuser Contribution Spotify isn‘t working in my browser

Since a week, when I try to get in the spotify browser it says that my browser isn‘t supported. On windows I have no problem using the browser in firefox but on my iPad (iPad Air 6. Generation, IOS 18.5) it isn‘t working. Does somebody know how to fi...

Casual Listener

Since a week, when I try to get in the spotify browser it says that my browser isn‘t supported. On windows I have no problem using the browser in firefox but on my iPad (iPad Air 6. Generation, IOS 1...

Hellblazer1_

Casual Listener

3217 Views

11 replies

0 likes

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  • 11 replies
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Superuser Contribution Incorrect Liked Songs count in Add to Playlist menu

Hi,I found a reproducible UI inconsistency regarding Liked Songs on iOS.My actual Liked Songs library contains more than 10,300 tracks. The library itself works correctly and new liked songs are still being added normally.However, inside the “Add to ...

Casual Listener

Hi, I found a reproducible UI inconsistency regarding Liked Songs on iOS. My actual Liked Songs library contains more than 10,300 tracks. The library itself works correctly and new liked songs are ...

Paula_Vi

Moderator

167 Views

1 replies

0 likes

  • 167 Views
  • 1 replies
  • 0 likes

I have a new iOS device that I need to download songs to but I am being asked to remove a device fir

PlanFamilyCountryUKDeviceiPhone 17 ProOperating SystemiOS My Question or IssueI have a new iOS device that I need to download songs to but I am being asked to remove a device first that I no longer have access to. Where do I locate this device to rem...

Visitor

Plan Family Country UK Device iPhone 17 Pro Operating System iOS   My Question or Issue I have a new iOS device that I need to download songs to but I am being asked to remove a device...

Amay

Spotify Star

910 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Can’t hide or disable Ai DJ

How do I permanently disable AI DJ? It takes up the complete middle of of my home page and there is no option to hide or remove it, though I read online you can disable it. I’ve been unable to hide it as I’d never use or need such a thing. It is now ...

Music Fan

How do I permanently disable AI DJ? It takes up the complete middle of of  my home page and there is no option to hide or remove it, though I read online you can disable it.  I’ve been unab...

settingsunmasquerade

Visitor

979 Views

2 replies

2 likes

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  • 2 replies
  • 2 likes

Superuser Contribution Spotify ignores IOS App Limit

PlanPremium Family CountryAustria DeviceSon´s Device: Iphone SE 2022 My (parent) Device: Iphone 15 pro Operating SystemIOS 26.5 on both devicesLink to related Post on Apple Support Communityhttps://communities.apple.com/de/thread/256297872?answerId=2...

Casual Listener

Plan Premium Family   Country Austria   Device Son´s Device: Iphone SE 2022  My (parent) Device: Iphone 15 pro   Operating System IOS 26.5 on both devices Link to re...

OscarDC

Moderator

359 Views

3 replies

0 likes

  • 359 Views
  • 3 replies
  • 0 likes

Google alarm automation DISABLES shuffle on selected playlist

Have setup an alarm through google home to play a playlist. Despite having the playlist set to shuffle the playlist DISABLES shuffle and plays the first song in the playlist. I have premuim spotify, using iOS17.5.1 and google home connected to a leno...

Visitor

Have setup an alarm through google home to play a playlist. Despite having the playlist set to shuffle the playlist DISABLES shuffle and plays the first song in the playlist. I have premuim spotify, ...

peter89jean

Newbie

588 Views

1 replies

0 likes

  • 588 Views
  • 1 replies
  • 0 likes

Spotify skips songs when entering address in CarPlay

Recently, on my Alpine iLx-107, when I select “Go” on google or Apple Maps, the song playing on Spotify skips to the next song.

Visitor

Recently, on my Alpine iLx-107, when I select “Go” on google or Apple Maps, the song playing on Spotify skips to the next song.

monika532lara

Newbie

529 Views

1 replies

0 likes

  • 529 Views
  • 1 replies
  • 0 likes

New update with “saved in” ruined making playlists

The latest iOS Spotify update for iPhone is horrible in making playlists. This just started yesterday but was fine the day before and I don’t have automatic updates set to on. The app now has a separate section when creating playlists called “Saved I...

Music Fan

The latest iOS Spotify update for iPhone is horrible in making playlists. This just started yesterday but was fine the day before and I don’t have automatic updates set to on. The app now has a separ...

moana75sin

Newbie

1584 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution No audio after WhatsApp phonecall using Apple CarPlay

PlanPremium FamilyCountryID Device(iPhone 7 Plus)Operating System(iOS 15.4.1)App Version(8.7.18) My Question or IssueWhenever I am using Apple CarPlay while driving and listening to Spotify (music, podcasts or whatever), and there's a WhatsApp phone ...

Casual Listener

Plan Premium Family Country ID   Device (iPhone 7 Plus) Operating System (iOS 15.4.1) App Version (8.7.18)   My Question or Issue Whenever I am using Apple CarPlay while drivin...

doztr3-5d_80s

Newbie

9342 Views

9 replies

0 likes

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  • 9 replies
  • 0 likes

Car Play Not Recognizing Liked Songs

I see an issue when my iPhone 13 Pro is hooked up via USB to my 2020 Subaru Outback - if I ask Siri to shuffle my songs, she will, but the little "plus" on the song won't be checked, as if I didn't have the song saved - but it is already saved if Sir...

Newbie

I see an issue when my iPhone 13 Pro is hooked up via USB to my 2020 Subaru Outback - if I ask Siri to shuffle my songs, she will, but the little "plus" on the song won't be checked, as if I didn't h...

marie699wood

Newbie

690 Views

1 replies

0 likes

  • 690 Views
  • 1 replies
  • 0 likes

Superuser Contribution IOS Spotify app resumes playback after disconnecting bluetooth audio device

PlanPremiumCountryPolandDeviceiPhone 16Operating SystemiOS 26 - 26.2 My Question or Issue I know that there is a solved thread in ongoing issues which is similair to this, but it was mainly focused on Android based app, mostly Samsungs affected, but ...

Casual Listener

Plan Premium Country Poland Device iPhone 16 Operating System iOS 26 - 26.2   My Question or Issue   I know that there is a solved thread in ongoing issues which is similair to t...

vicary

Casual Listener

3908 Views

18 replies

10 likes

  • 3908 Views
  • 18 replies
  • 10 likes