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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • 31mwp7shpmdorxy6haqf
  • Spotify
  • 47672 Views
  • 15 replies
  • 36 likes
  • 47672 Views
  • 15 replies
  • 36 likes

The color behind an album cover is a darker shade than normal

PlanPremiumCountryUnited StatesDeviceiPhone 13 Pro MaxOperating SystemiOS 15.5 My Question or IssueTypically when opening the app the color behind album art is a darker shade than it normally is until tapping and holding the cover art as if to share ...

  • Newbie
  • Plan Premium Country United States Device iPhone 13 Pro Max Operating System iOS 15.5   My Question or Issue Typically when opening the app the color behind album art is a darker shade...
  • The_Roaming
  • Casual Listener
  • 331 Views
  • 2 replies
  • 0 likes
  • 331 Views
  • 2 replies
  • 0 likes

Superuser Contribution What is this feature in playlists and how do I delete it?

I’ve searched for an hour and can’t figure out what this “new and improved” feature is that, as usual, I don’t need or want. Top of the playlist there is a mini cover art that gives me 8 seconds or so of some of the songs in the playlist…. What is th...

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  • Regular
  • I’ve searched for an hour and can’t figure out what this “new and improved” feature is that, as usual, I don’t need or want. Top of the playlist there is a mini cover art that gives me 8 seconds or s...
  • martinj9
  • Casual Listener
  • 442 Views
  • 6 replies
  • 1 likes
  • 442 Views
  • 6 replies
  • 1 likes

Superuser Contribution I cannot listen to the track Sixtyniner by Boards of Canada.

Hi ,This track is not working in Spotify: https://open.spotify.com/track/5PC3XlGumMa31O5sKWTp1s?si=rNOLqpS-Sli47o3j493rsA&context=spotify%3Aalbum%3A0LDCQOBp7NFjkD1LbuusCGI tried on Spotify iOS.

  • Music Fan
  • Hi , This track is not working in Spotify: https://open.spotify.com/track/5PC3XlGumMa31O5sKWTp1s?si=rNOLqpS-Sli47o3j493rsA&context=spotify%3Aalbum%3A0LDCQOBp7NFjkD1LbuusCG I tried on Spotify iO...
  • Eni
  • Moderator
  • 57 Views
  • 1 replies
  • 0 likes
  • 57 Views
  • 1 replies
  • 0 likes

Superuser Contribution Volume of Spotify not aligning with volume of phone and changing by itself

PlanPremiumCountryAustraliaDeviceiPhone 12ProOperating SystemiOSMy Question or Issueive been having an issue with Spotify for a few months now where the volume of my music changes by itself but the main volume on my phone doesn’t change. I have a few...

  • Newbie
  • Plan Premium Country Australia Device iPhone 12Pro Operating System iOS My Question or Issue ive been having an issue with Spotify for a few months now where the volume of my music changes b...
  • Ivelina
  • Moderator
  • 67 Views
  • 1 replies
  • 0 likes
  • 67 Views
  • 1 replies
  • 0 likes

App not accessing devices on local network

Hello,My Spotify app is not able to access devices on my local network. It says "Allow Spotify to access your local network so you can connect to Wi-Fi devices," although access has already been granted in the iPhone settings.Spotify app is up to dat...

  • Casual Listener
  • Hello, My Spotify app is not able to access devices on my local network. It says "Allow Spotify to access your local network so you can connect to Wi-Fi devices," although access has already been gr...
  • BigGator
  • Casual Listener
  • 839 Views
  • 9 replies
  • 2 likes
  • 839 Views
  • 9 replies
  • 2 likes

Superuser Contribution Playing pauses when screen is locked or when I switch to Home Screen or another app

PlanPremiumCountryBelgiumDeviceiPhone 11 ProOperating SystemiOS17.4.1 My Question or IssuePlaying music pauses every time when I lock my screen or when I switch to Home Screen or another app.

  • Visitor
  • Plan Premium Country Belgium Device iPhone 11 Pro Operating System iOS17.4.1   My Question or Issue Playing music pauses every time when I lock my screen or when I switch to Home Scree...
  • aika270870
  • Casual Listener
  • 850 Views
  • 10 replies
  • 0 likes
  • 850 Views
  • 10 replies
  • 0 likes

Can't log in on app but can online...

Plan-duo planFree/PremiumCountry-usa Device iphone (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System-(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI was logged into spotify on my sons account so I logged out and tried ...

  • Newbie
  • Plan-duo plan Free/Premium Country-usa   Device iphone  (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System- (iOS 10, Android Oreo, Windows 10,etc.)   My...
  • Maxim
  • Spotify Star
  • 151 Views
  • 1 replies
  • 0 likes
  • 151 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify app on family set up apple watch

I got my daughter an apple watch 7 with cell service. It looks like as of a few days ago, I should have the ability to add the app to her watch so she can play music from there directly without a phone. It still won't let me download it on her watch....

  • Visitor
  • I got my daughter an apple watch 7 with cell service. It looks like as of a few days ago, I should have the ability to add the app to her watch so she can play music from there directly without a pho...
  • Madvillain11
  • Casual Listener
  • 1175 Views
  • 5 replies
  • 1 likes
  • Premium for Family
  • 1175 Views
  • 5 replies
  • 1 likes

Playing songs not in playlist

I'm connected to a speaker using a playlist I made for work. Random songs similar to what is on the playlist keep coming on, but they are not on my playlist. Autoplay is off, smart shuffle is off, my queue is cleared. I've resorted to just having to ...

  • Visitor
  • I'm connected to a speaker using a playlist I made for work. Random songs similar to what is on the playlist keep coming on, but they are not on my playlist. Autoplay is off, smart shuffle is off, my...
  • MateusM
  • Spotify Star
  • 119 Views
  • 1 replies
  • 0 likes
  • 119 Views
  • 1 replies
  • 0 likes

I can’t share lyrics, I have premium and still can’t do it

My friend can share lyrics and don’t even have premium, I have premium and update it every single time and still can’t share the lyrics, only the song

  • Visitor
  • My friend can share lyrics and don’t even have premium, I have premium and update it every single time and still can’t share the lyrics, only the song
  • MateusM
  • Spotify Star
  • 70 Views
  • 1 replies
  • 0 likes
  • 70 Views
  • 1 replies
  • 0 likes

Hello i payed the subscription twice at the same month

Its supposed to be one month payment but it took from me automatically 2 payments for one month so how can i take my money back bc i-am tight with money this days

  • Visitor
  • Its supposed to be one month payment but it took from me automatically 2 payments for one month so how can i take my money back bc i-am tight with money this days
  • MateusM
  • Spotify Star
  • 61 Views
  • 1 replies
  • 0 likes
  • 61 Views
  • 1 replies
  • 0 likes

Superuser Contribution Carplay not showing all albums in my library

PlanPremiumCountry DeviceiPhone 7(updated to latest sw), Apple Carplay. Ford Focus Sync 3 2017(updated to latest sw)Operating SystemiOS 12.3.1 My Question or IssueWhen using apple carplay (wired) not all albums are visible. I have about 55 albums sto...

  • Newbie
  • ...ideo with the issue but I will not post that in public.  
  • rmznari
  • Casual Listener
  • 9326 Views
  • 20 replies
  • 8 likes
  • 9326 Views
  • 20 replies
  • 8 likes

Superuser Contribution Apple CarPlay - Audio Playback Stopping

PlanPremiumCountryAustralia DeviceIPhone 12Operating System17.3.1 My Question or IssueRecent bug seems to have appeared when playing audio on Spotify via apple car play. Audio will randomly pause and the user will be unable to resume/play the audio. ...

  • Visitor
  • Plan Premium Country Australia  Device IPhone 12 Operating System 17.3.1   My Question or Issue Recent bug seems to have appeared when playing audio on Spotify via apple car play....
  • ScorpionAK
  • Visitor
  • 9724 Views
  • 59 replies
  • 3 likes
  • 9724 Views
  • 59 replies
  • 3 likes

I need an Old version of Spotify for a first gen IPad running ios 9.3

HiI'm a premium user with an old IPad mini Gen 1. I'm trying to install Spotify but it tells me it needs IOS 10. I did a search and found few suggestions (like dowloading old itune with app store, download spotify on it and then connect the ipad to t...

  • Casual Listener
  • Hi I'm a premium user with an old IPad mini Gen 1. I'm trying to install Spotify but it tells me it needs IOS 10.  I did a search and found few suggestions (like dowloading old itune with app ...
  • DenDenDen
  • Newbie
  • 4353 Views
  • 6 replies
  • 1 likes
  • 4353 Views
  • 6 replies
  • 1 likes

Superuser Contribution can't access or open my playlists on the Spotify app on my iPhone.

I can't access or open my playlists on the Spotify app on my iPhone. The app is extremely slow, which has never happened before. I’ve even tried reinstalling it, but that didn’t solve the problem. Can you please help?

  • Visitor
  • I can't access or open my playlists on the Spotify app on my iPhone. The app is extremely slow, which has never happened before. I’ve even tried reinstalling it, but that didn’t solve the problem. Ca...
  • Ivelina
  • Moderator
  • 227 Views
  • 6 replies
  • 4 likes
  • 227 Views
  • 6 replies
  • 4 likes

Queue button not there

Whenever I go to my current song from the bottom, there is never a queue button so I can never access my queue

  • Visitor
  • Whenever I go to my current song from the bottom, there is never a queue button so I can never access my queue
  • Ximzend
  • Rising Star 3
  • 76 Views
  • 1 replies
  • 0 likes
  • 76 Views
  • 1 replies
  • 0 likes

Superuser Contribution Next/prev track buttons flipped on iPhone app on Hebrew phones

PlanPremiumCountryIsraelDeviceIPhone 14 Pro Operating SystemiOS 17.6.1 My Question or IssueMedia control buttons (next/prev track) are flipped when the iPhone language is Hebrew. This is recurring issue, it was fixed in previous versions and now it’s...

  • Newbie
  • Plan Premium Country Israel Device IPhone 14 Pro  Operating System iOS 17.6.1   My Question or Issue Media control buttons (next/prev track) are flipped when the iPhone language i...
  • Maria
  • Moderator
  • 93 Views
  • 2 replies
  • 1 likes
  • 93 Views
  • 2 replies
  • 1 likes