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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Jessifiy

Visitor

41735 Views

43 replies

10 likes

  • 41735 Views
  • 43 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

107192 Views

115 replies

12 likes

Other
  • 107192 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1552 Views

0 replies

0 likes

iOS
  • 1552 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

301105 Views

61 replies

16 likes

  • 301105 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127171 Views

19 replies

38 likes

  • 127171 Views
  • 19 replies
  • 38 likes

Solved!! SHUFFLE PLAY of a PLAYLIST FOLDER in iPhone

I can't make SHUFFLE PLAY of a PLAYLIST FOLDER in my iPhone! Before yes... What happened? Someone could help me? Thanks!

Newbie

I can't make SHUFFLE PLAY of a PLAYLIST FOLDER in my iPhone! Before yes...   What happened?   Someone could help me?   Thanks!

MattSuda

Spotify Star

2627 Views

6 replies

2 likes

  • 2627 Views
  • 6 replies
  • 2 likes

Solved!! Play All for playlist folders

Plan: PREMIUMCountry: NL Device: iPhone xR 128 gB BlackOperating System: iOS 13.2.3 Hi, i would like to know if there is an option to play all songs in playlist folders just like on the desktop app.I recently sorted my playlists in folders and i can'...

Casual Listener

Plan: PREMIUM Country: NL   Device: iPhone xR 128 gB Black Operating System: iOS 13.2.3   Hi, i would like to know if there is an option to play all songs in playlist folders just lik...

MattSuda

Spotify Star

1372 Views

3 replies

4 likes

folder
shuffle
  • 1372 Views
  • 3 replies
  • 4 likes

Solved!! Restore Recursive "Play" button for Playlist Folders on mobile

The user experience with Spotify on mobile was just greatly reduced. Removing the ability to shuffle-play through a whole hierarchy in a Playist Folder was a key benefit. That's exactly how I used to consume my own MP3s before Spotify, and Spotify ca...

Visitor

The user experience with Spotify on mobile was just greatly reduced.   Removing the ability to shuffle-play through a whole hierarchy in a Playist Folder was a key benefit. That's exactly how ...

MattSuda

Spotify Star

1902 Views

6 replies

10 likes

Android
iOS
Mobile
  • 1902 Views
  • 6 replies
  • 10 likes

Solved!!Superuser Contribution Playing entire Playlist Folders

I have several Playlist Folders, with multiple playlists in each. (For instance, I have a Playlist Folder titled "The Hits" with 5 Playlists from 5 different decades of hits). Up until recently, there was an option to "Play All Songs" which would ran...

Casual Listener

I have several Playlist Folders, with multiple playlists in each. (For instance, I have a Playlist Folder titled "The Hits" with 5 Playlists from 5 different decades of hits). Up until recently, ther...

MattSuda

Spotify Star

4912 Views

7 replies

17 likes

  • 4912 Views
  • 7 replies
  • 17 likes

Solved!! Play button/link missing from folder with multiple albums on new iOS app

Just downloaded v 8.1.0.623 and when I access my playlists -> folders the Play button is gone!Now, there's no way to play ALL the songs in a folder/playlist. Instead, I have to play one album or playlist at the time rather than listening to all song...

Regular

Just downloaded v 8.1.0.623 and when I access my playlists -> folders the Play <All Songs> button is gone! Now, there's no way to play ALL the songs in a folder/playlist. Instead, I have to...

MattSuda

Spotify Star

5864 Views

24 replies

32 likes

  • 5864 Views
  • 24 replies
  • 32 likes

Solved!! Listening to playlist within folders

An update to mobile the ability to listen to a folder with playlist within it was removed. Before when you opened a folder with playlist in it the folder would have an extra playlist will all the that are contained in the folder. I think that this fe...

Newbie

An update to mobile the ability to listen to a folder with playlist within it was removed. Before when you opened a folder with playlist in it the folder would have an extra playlist will all the tha...

MattSuda

Spotify Star

1061 Views

3 replies

1 likes

iOS
Mobile
  • 1061 Views
  • 3 replies
  • 1 likes

Solved!! Playlist Folder on Mobile Device

Can we please work on making playlist folders more accessible on mobile devices. I LOVE that I can play a whole folder and shuffle between different playlists at once on my computer but most of my time is spent in the car and I would love to be able ...

Newbie

Can we please work on making playlist folders more accessible on mobile devices. I LOVE that I can play a whole folder and shuffle between different playlists at once on my computer but most of my ti...

MattSuda

Spotify Star

1688 Views

1 replies

7 likes

Discussion
  • 1688 Views
  • 1 replies
  • 7 likes

Does dislike ads do anything?

I’ve dislikes the ad in good faith by byu radio 8 times in the past three days. I’ve gotten the ad 15 times in the past three days. So does disliking ads not actually do anything or is this a bug?

Casual Listener

I’ve dislikes the ad in good faith by byu radio 8 times in the past three days. I’ve gotten the ad 15 times in the past three days. So does disliking ads not actually do anything or is this a bug?

Somerandombish

Newbie

2225 Views

3 replies

1 likes

  • 2225 Views
  • 3 replies
  • 1 likes

Superuser Contribution [Mobile][Your Library] Seperate page for artists in your library

When on Your Library (ios mobile), it would be good if artists were arranged in a seperate list/page. At the moment you can filter your library with filters such as 'playlists' or 'albums', but it would be helpful if the default page was not podcasts...

Newbie

When on Your Library (ios mobile), it would be good if artists were arranged in a seperate list/page.   At the moment you can filter your library with filters such as 'playlists' or 'albums', ...

Vasil

Moderator

479 Views

3 replies

0 likes

Mobile
Your Library
  • 479 Views
  • 3 replies
  • 0 likes

Why does it keep freezing? Very annoying.

PlanPremium CountryNZDeviceiPad Operating SystemiOS My Question or IssueSince you forced me to update under threat of losing my account it constantly freezes. The music keeps playing but I can’t do anything on the screen. It’s frozen. I deleted the a...

Roadie

Plan Premium  Country NZ Device iPad  Operating System iOS    My Question or Issue Since you forced me to update under threat of losing my account it constantly freezes....

h4040

Roadie

444 Views

2 replies

0 likes

  • 444 Views
  • 2 replies
  • 0 likes

Superuser Contribution 'Go to radio' and artist page bugged

PlanPremiumCountryUnited KingdomDeviceiPhone 16Operating SystemiOS 26.5My Question or IssueOn my phone only, not on web player, when I try to 'go to radio' on a song or artist profile this shows 3 loading dots and does not load for about a minute the...

Newbie

Plan Premium Country United Kingdom Device iPhone 16 Operating System iOS 26.5 My Question or Issue On my phone only, not on web player, when I try to 'go to radio' on a song or artist profi...

Ivelina

Moderator

367 Views

1 replies

0 likes

Account
Premium
  • 367 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution How to download the app without App Store

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

WKJOWNEUWUFUDW

Visitor

2921 Views

2 replies

0 likes

  • 2921 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution my spotify isn't connecting to my discord??

when i try to connect my spotify to my discord, it doesn't work, and it shows an error saying 'failed to connect your spotify account to your discord'

Visitor

when i try to connect my spotify to my discord, it doesn't work, and it shows an error saying 'failed to connect your spotify account to your discord'

Nanaki2012

Visitor

67077 Views

25 replies

3 likes

  • 67077 Views
  • 25 replies
  • 3 likes

Solved!!Superuser Contribution Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Sp...

garfieldshapedbong

Visitor

227209 Views

27 replies

5 likes

  • 227209 Views
  • 27 replies
  • 5 likes

Superuser Contribution Podcast downloads and “Add to Your Episodes” not working on iOS

Hi,For the past several days my Spotify account cannot download podcast episodes on iOS.Downloads keep spinning indefinitely and never start.Because of this, the option “Add to Your Episodes” disappears and episodes are not saved. I tested Wi-Fi and ...

Visitor

Hi, For the past several days my Spotify account cannot download podcast episodes on iOS. Downloads keep spinning indefinitely and never start. Because of this, the option “Add to Your Episodes” d...

Yordan

Moderator

1985 Views

5 replies

0 likes

  • 1985 Views
  • 5 replies
  • 0 likes

Superuser Contribution Loading Issues

Everytime I try to open the app I either get stuck with just the app icon on a blank screen and have to close and reopen the app, OR it immediately sends me to a loading screen stuck on loop, and if I wait for a while for it to load, it just says tha...

Visitor

Everytime I try to open the app I either get stuck with just the app icon on a blank screen and have to close and reopen the app, OR it immediately sends me to a loading screen stuck on loop, and if ...

Dessi

Moderator

110 Views

1 replies

0 likes

  • 110 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlists on Apple Watch stopping when on Shuffle after 1 or 2 songs in

Hi, i am having an issue on my Apple Watch Ultra 2 where playslists that are on shuffle are stopping 1 or 2 songs in. It has only just started happening in the last week.Is anyone else having a similar issue? PlanPremiumCountryAustraliaDeviceApple Wa...

Music Fan

Hi, i am having an issue on my Apple Watch Ultra 2 where playslists that are on shuffle are stopping 1 or 2 songs in. It has only just started happening in the last week. Is anyone else having a sim...

Jmanzone

Casual Listener

3390 Views

18 replies

2 likes

  • 3390 Views
  • 18 replies
  • 2 likes

Superuser Contribution Spotify on Apple Watch stops playing

PlanPremiumDeviceApple Watch Ultra 2 with cellular for streamingOperating SystemWatchOS 26.0.2 My Question or IssueI turn on my Apple watch. I open Spotify. It first connects to my iPhone spotify. I change to the Apple Watch. I play music. Everything...

Regular

  Plan Premium Device Apple Watch Ultra 2 with cellular for streaming Operating System WatchOS 26.0.2   My Question or Issue I turn on my Apple watch. I open Spotify. It first co...

Jmanzone

Casual Listener

5212 Views

21 replies

0 likes

  • 5212 Views
  • 21 replies
  • 0 likes

Superuser Contribution iPhone not displaying Amazon speakers

PlanPremiumCountryUKDeviceiPhone 15Pro Max, HP LaptopOperating SystemiOs 26.5 Windows 11 My Question or IssueSpotify Desktop displays all of my Amazon Echo speakers and i can play to them iPhone, I cannot see the same speakers i do on my Laptop, I ha...

Casual Listener

Plan Premium Country UK Device iPhone 15Pro Max, HP Laptop Operating System iOs 26.5 Windows 11   My Question or Issue Spotify Desktop displays all of my Amazon Echo speakers and i can...

Maria

Moderator

225 Views

6 replies

0 likes

  • 225 Views
  • 6 replies
  • 0 likes

Superuser Contribution Can’t hide or disable Ai DJ

How do I permanently disable AI DJ? It takes up the complete middle of of my home page and there is no option to hide or remove it, though I read online you can disable it. I’ve been unable to hide it as I’d never use or need such a thing. It is now ...

Music Fan

How do I permanently disable AI DJ? It takes up the complete middle of of  my home page and there is no option to hide or remove it, though I read online you can disable it.  I’ve been unab...

WorldWideWizzard

Newbie

1488 Views

3 replies

3 likes

  • 1488 Views
  • 3 replies
  • 3 likes