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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

  • Roadie
  • Dannythyuhh
  • Casual Listener
  • 137559 Views
  • 503 replies
  • 108 likes
  • 137559 Views
  • 503 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • Rastereyes
  • Casual Listener
  • 96430 Views
  • 19 replies
  • 38 likes
  • 96430 Views
  • 19 replies
  • 38 likes

Solved!!Superuser Contribution The wrong song is playing

Tried playing “Up to no Good” by the Hoosiers and something entirely different is playing, I’m not sure what’s going on

  • Casual Listener
  • Tried playing “Up to no Good” by the Hoosiers and something entirely different is playing, I’m not sure what’s going on
  • Parzivalパルジヴァル
  • Visitor
  • 16230 Views
  • 17 replies
  • 1 likes
  • 16230 Views
  • 17 replies
  • 1 likes

podcast start halfway

PlanPremiumCountryNetherlands DeviceiPhone 15Operating SystemIos 18.5 My Question or IssueOn ios app as well as during carplay, when going from one podcast episode to the next one in the queue (either by pressing next or just due to auto play of next...

  • Visitor
  • Plan Premium Country Netherlands   Device iPhone 15 Operating System Ios 18.5   My Question or Issue On ios app as well as during carplay, when going from one podcast episode to ...
  • Billy-J
  • Spotify Star
  • 271 Views
  • 1 replies
  • 0 likes
  • 271 Views
  • 1 replies
  • 0 likes

Superuser Contribution Artist’s Monthly Listeners Disappeared

PlanPremium StudentCountry UK DeviceIphone 16Operating SystemIOS 18.5 My Question or IssueHi, I just noticed that the monthly listeners count is no longer showing on artist pages on Spotify. For example, the number used to appear under their name, bu...

  • Casual Listener
  • Plan Premium Student Country UK   Device Iphone 16 Operating System IOS 18.5   My Question or Issue Hi, I just noticed that the monthly listeners count is no longer showing on...
  • tunedIN
  • Roadie
  • 4968 Views
  • 27 replies
  • 5 likes
  • 4968 Views
  • 27 replies
  • 5 likes

Superuser Contribution Listening history not updating

PlanPremiumCountryUSDeviceiPhone 13Operating SystemiOS 17.2.1 My Question or IssueMy listening history has not been updating. I’ve tried logging out and then logging back in, deleting and reinstalling the app, deleting the cache then deleting the app...

  • Newbie
  • Plan Premium Country US Device iPhone 13 Operating System iOS 17.2.1   My Question or Issue My listening history has not been updating. I’ve tried logging out and then logging back in,...
  • CLOUDSSPEI
  • Newbie
  • 2675 Views
  • 4 replies
  • 2 likes
  • 2675 Views
  • 4 replies
  • 2 likes

Superuser Contribution App increasingly becomes more laggy and overheats battery very quickly

PlanPremiumCountryGermanyDeviceiPhone 13 miniOperating SystemiOS 18.5 My Question or IssueFor about three or four days now, the app starts to lag pretty badly after just a few minutes of clicking through artists libraries and streaming different song...

  • Casual Listener
  • Plan Premium Country Germany Device iPhone 13 mini Operating System iOS 18.5   My Question or Issue For about three or four days now, the app starts to lag pretty badly after just a fe...
  • Joan
  • Moderator
  • 236 Views
  • 1 replies
  • 0 likes
  • 236 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Daily mixes are not updating

PlanFreeCountryUnited States DeviceiPhone XrOperating SystemiOS 12.4 My Question or IssueThis is the second time this has happened. My daily mixes have had the same songs for about 3 weeks. The first time the daily mixes locked it took 2 weeks for th...

  • Regular
  • Plan Free Country United States  Device iPhone Xr Operating System iOS 12.4   My Question or Issue This is the second time this has happened. My daily mixes have had the same song...
  • gkadams23
  • Visitor
  • 91762 Views
  • 30 replies
  • 6 likes
  • 91762 Views
  • 30 replies
  • 6 likes

Superuser Contribution ‘Allow to play this song’ button not doing anything

PlanFreeCountryUSADeviceiPad Gen 6Operating SystemiOS 13My Question or IssueQuite a few years ago, I used to use the ‘Do not play this song again’ button to skip a song, not understanding what it did. Now, when I want to go back to those songs, it wo...

  • Casual Listener
  • Plan Free Country USA Device iPad Gen 6 Operating System iOS 13 My Question or Issue Quite a few years ago, I used to use the ‘Do not play this song again’ button to skip a song, not underst...
  • 747
  • Newbie
  • 28528 Views
  • 49 replies
  • 0 likes
  • 28528 Views
  • 49 replies
  • 0 likes

Solved!!Superuser Contribution Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

  • Music Fan
  • Plan Premium Country United States Device (iPhone 13 Pro Max) Operating System (iOS 18.1.1)   My Question or Issue I have a strange issue with my Spotify where it skips when connected ...
  • Braders2122
  • Newbie
  • 16390 Views
  • 74 replies
  • 9 likes
  • Other
  • 16390 Views
  • 74 replies
  • 9 likes

Superuser Contribution Ability to Download to Apple Watch Missing

PlanBasic FamilyCountryUSADeviceiPhone 14, Apple Watch SE (1st Gen)Operating SystemLatest for both devices My Question or IssueWithin the past week or two, the "Download to Apple Watch" link disappeared from my iPhone Spotify app. The Spotify Basic F...

  • Music Fan
  • Plan Basic Family Country USA Device iPhone 14, Apple Watch SE (1st Gen) Operating System Latest for both devices   My Question or Issue Within the past week or two, the "Download to A...
  • KeithAbb0tt
  • Music Fan
  • 796 Views
  • 11 replies
  • 1 likes
  • 796 Views
  • 11 replies
  • 1 likes

Superuser Contribution Podcast Episode List Scroll Location Resetting to Top

Premium, US, iPhone 11 Pro Max, App, iOS 15.7Spotify is not remembering where in the list of episodes I was scrolled to last. So every time I open the app, I have to scroll through hundreds of episodes to get to the one I was previously listening to....

  • Regular
  • Premium, US, iPhone 11 Pro Max, App, iOS 15.7 Spotify is not remembering where in the list of episodes I was scrolled to last. So every time I open the app, I have to scroll through hundreds of ep...
  • brotorious
  • Regular
  • 10896 Views
  • 36 replies
  • 4 likes
  • 10896 Views
  • 36 replies
  • 4 likes

Superuser Contribution Keeps pausing with pop ups and screen freezing

Tried clearing my caches but, there’s a pop up of offline Spotify that keeps popping up. And haven’t been able to do that. I just want to listen to music in peace

  • Casual Listener
  • Tried clearing my caches but, there’s a pop up of offline Spotify that keeps popping up. And haven’t been able to do that. I just want to listen to music in peace 😞
  • Dessi
  • Moderator
  • 320 Views
  • 3 replies
  • 0 likes
  • 320 Views
  • 3 replies
  • 0 likes

We have an older ipad (iOS 9.3.5) which, until 12 August 2024 was working fine with some limitations

Our ipad with iOS 9.3.5 was working with some Spotify limitations (not all screens would display) however it played music and connected to our sound system. On 12 August 2024 the ipad logged itself out of spotify and now it will not login. When enter...

  • Newbie
  • Our ipad with iOS 9.3.5 was working with some Spotify limitations (not all screens would display) however it played music and connected to our sound system. On 12 August 2024 the ipad logged itself o...
  • c0u94r
  • Newbie
  • 10054 Views
  • 10 replies
  • 4 likes
  • 10054 Views
  • 10 replies
  • 4 likes

Superuser Contribution Impossible to remove my EX from log in my account

My account is somehow opening on my ex iphone using face ID, after I change my password and disconnect all devices frim my account. She simple opens the app and the face id scans and open my spotify.

  • Casual Listener
  • My account is somehow opening on my ex iphone using face ID, after I change my password and disconnect all devices frim my account. She simple opens the app and the face id scans and open my spotif...
  • Sjdevereaux
  • Visitor
  • 405 Views
  • 4 replies
  • 0 likes
  • 405 Views
  • 4 replies
  • 0 likes

Superuser Contribution When I listen on iphone, and I press next, it changes on my ipad too...

PlanPremium duoCountrySouth Africa DeviceIphone and Ipad My Question or IssueI am on premium duo, so I was hoping that both my devices could listen to musica separately. However it seems the devices are both linked, so when I change songs on Iphone t...

  • Newbie
  •   Plan Premium duo Country South Africa   Device Iphone and Ipad   My Question or Issue I am on premium duo, so I was hoping that both my devices could listen to musica separ...
  • Susan_GP
  • Moderator
  • 276 Views
  • 1 replies
  • 0 likes
  • 276 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution How to turn off podcast video in the mobile app?

Ever since the Ramsey Show Highlights added video it causes subsequent podcast in the “Your Epidodes” list to not play. I send Spotify to the background, but the video embedded Ramsey podcast still kills the other podcast episodes. It is worse and mo...

  • Regular
  • Ever since the Ramsey Show Highlights added video it causes subsequent podcast in the “Your Epidodes” list to not play. I send Spotify to the background, but the video embedded Ramsey podcast still ...
  • djnova40
  • Casual Listener
  • 21019 Views
  • 22 replies
  • 1 likes
  • 21019 Views
  • 22 replies
  • 1 likes

Superuser Contribution Tried everything - nothing helps

Suddenly my spotify on iphone stopped playing music. When going to listen to liked songs - and they are on shuffle because im free user - says “youve discovered premium feature” wth? Pressing on any other suggested playlist - doesnt even try playing ...

  • Visitor
  • Suddenly my spotify on iphone stopped playing music. When going to listen to liked songs - and they are on shuffle because im free user - says “youve discovered premium feature” wth? Pressing on any ...
  • Not applicable
  • 309 Views
  • 3 replies
  • 0 likes
  • 309 Views
  • 3 replies
  • 0 likes

Solved!! Spotify needs to be opened to download music?

I have bought an iphone 8 and wanted to download all my songs. But it only downloads when the app is open and im not idle. This takes a lot of time because im about to download like 2k songs. I never had that problem with other devices. Any ideas?

  • Regular
  • I have bought an iphone 8 and wanted to download all my songs. But it only downloads when the app is open and im not idle.    This takes a lot of time because im about to download like 2k...
  • DawnZieme
  • Casual Listener
  • 76113 Views
  • 10 replies
  • 0 likes
  • 76113 Views
  • 10 replies
  • 0 likes

Superuser Contribution iPad Will Not Sync Unless Freshly Installed

PlanPremiumCountryUSADeviceiPhone 15 Pro, iPhone 16 Pro Max, iPad 5th Gen 12.9", M2 Macbook Pro, M4 Macbook Pro, Older intel Macbook Pro ...Operating SystemCurrent OS on all devices My Question or IssueI sync Spotify across a ton of devices even beyo...

  • Music Fan
  • Plan Premium Country USA Device iPhone 15 Pro, iPhone 16 Pro Max, iPad 5th Gen 12.9", M2 Macbook Pro, M4 Macbook Pro, Older intel Macbook Pro ... Operating System Current OS on all devices&nbs...
  • Susan_GP
  • Moderator
  • 961 Views
  • 7 replies
  • 1 likes
  • 961 Views
  • 7 replies
  • 1 likes