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Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Visitor
35710 Views
40 replies
10 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
100972 Views
115 replies
12 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
429596 Views
129 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
297991 Views
61 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Plan/PremiumCountryUSA Device(iPhone 15 Operating System My Question or IssueWhen I go to add a song to playlist on the app my screen glitches through all my playlists when I try to scroll through them. It doesn’t scroll cleanly so I can’t add songs ...
Plan /Premium Country USA Device (iPhone 15 Operating System My Question or Issue When I go to add a song to playlist on the app my screen glitches through all my ...
Moderator
607 Views
3 replies
2 likes
13 Pro Max12 Pro Max:I’m having an issue with the waveform display. Both of my phones are running iOS 26.3.1, but the iPhone 12 Pro Max shows a coloured waveform while the iPhone 13 Pro Max only shows it in grey.I’ve already tried every accessibility...
13 Pro Max 12 Pro Max: I’m having an issue with the waveform display. Both of my phones are running iOS 26.3.1, but the iPhone 12 Pro Max shows a coloured waveform while the iPhone 13 Pro Max only ...
Casual Listener
750 Views
6 replies
0 likes
PlanPremiumOperating System(Iphone 16 running ios 18.4.1vehicle mitsubishi L200 2017My Question or IssueThis issue has been ongoing for maybe 8 months had car for 4/5 years and never used to happen when using spotify via Bluetooth if app is left open...
Plan Premium Operating System (Iphone 16 running ios 18.4.1 vehicle mitsubishi L200 2017 My Question or Issue This issue has been ongoing for maybe 8 months had car for 4/5 y...
Casual Listener
3452 Views
12 replies
2 likes
Hey,so I encountered this issue, when I have my bluetooth speaker connected to my phone (iPhone 12 mini, but it happened on my iPhone 7 too) and try to play anything, it always just stops after a second. If I just disconnect a speaker and play it wit...
Hey, so I encountered this issue, when I have my bluetooth speaker connected to my phone (iPhone 12 mini, but it happened on my iPhone 7 too) and try to play anything, it always just stops after a s...
Visitor
22679 Views
29 replies
0 likes
How do I disable videos from autoplaying on the spotify homepage on mobile? Specifically the "Videos from your top artists" section. I've noticed that they contribute to recent listens even if you don't click on them. Even if you turn off canvas they...
How do I disable videos from autoplaying on the spotify homepage on mobile? Specifically the "Videos from your top artists" section. I've noticed that they contribute to recent listens even if you do...
Casual Listener
3165 Views
7 replies
3 likes
Spotify messages doesnt show on my devices. It has never appeared on my account and I want to use the feature.PlanPremium CountryPakistan DeviceiPhone 14 proOperating SystemiOS 26.4.2 My Question or IssueNo spotify messages
Spotify messages doesnt show on my devices. It has never appeared on my account and I want to use the feature. Plan Premium Country Pakistan Device iPhone 14 pro Operating System ...
Moderator
73 Views
1 replies
0 likes
Suddenly, which I click the home button in the Spotify app, I can see the home screen for a brief second and then get the “something went wrong” error. Pressing the TRY AGAIN button does nothing. I’ve restarted my phone/the app several times to no ef...
Suddenly, which I click the home button in the Spotify app, I can see the home screen for a brief second and then get the “something went wrong” error. Pressing the TRY AGAIN button does nothing. I’v...
Newbie
20542 Views
46 replies
34 likes
PlanPremium CountryNZDeviceiPad Operating System17.5 My Question or IssueFirst you send me emails threatening to cut me off from my account if I don’t upgrade your app. Then I upgrade and get this horrible new version that you expect me to beta test ...
Plan Premium Country NZ Device iPad Operating System 17.5 My Question or Issue First you send me emails threatening to cut me off from my account if I don’t upgrade your ...
Gig Goer
243 Views
2 replies
1 likes
PlanFreeCountryCaribbean NetherlandsDeviceiPhone 13Operating System(iOS 18.5)My Question or IssueI recently canceled my spotify subscription because I got a free trial for apple music. When I came back to save an album (now using spotify free) I was ...
Plan Free Country Caribbean Netherlands Device iPhone 13 Operating System (iOS 18.5) My Question or Issue I recently canceled my spotify subscription because I got a free trial for a...
Moderator
5133 Views
13 replies
1 likes
PlanFreeCountryAustraliaDevice9th Generation iPadOperating SystemiOS 18.7.8 My Question or IssueHello.I check my listening stats frequently, as I find them interesting to look at and go through. However, within the past 2 days, I have experienced som...
Plan Free Country Australia Device 9th Generation iPad Operating System iOS 18.7.8 My Question or Issue Hello. I check my listening stats frequently, as I find them interesting to l...
Spotify Star
284 Views
3 replies
1 likes
PlanPremiumCountrySwedenDeviceiPhone 14 Pro MaxOperating SystemiOS 18.4 My Question or IssueWhen using the Mix feature after customizing a playlist with transitions, effects and EQ settings, the app sometimes forgets those customizations entirely.The...
Plan Premium Country Sweden Device iPhone 14 Pro Max Operating System iOS 18.4 My Question or Issue When using the Mix feature after customizing a playlist with transitions, effects ...
Moderator
123 Views
1 replies
0 likes
I know this has been asked previously but I can't seem to find a definitive answer that actually resolves this... When connected via USB (no bluetooth) on my 2012 Ford Fiesta, the app will constantly skip tracks after less than a second and keep doin...
I know this has been asked previously but I can't seem to find a definitive answer that actually resolves this... When connected via USB (no bluetooth) on my 2012 Ford Fiesta, the ap...
Casual Listener
10751 Views
20 replies
5 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI keep all of my music organized as playlists, which I have organized by artist and album in ...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I keep ...
Roadie
4483 Views
26 replies
1 likes
Plan/PremiumCountryUSDeviceIPhone 14 Pro MaxOperating SystemIOS 26.4.2 My Question or IssueI saw this issue was happening in march but has been closed. I’m getting ads with paid account. I’ve deleted and reinstalled, I’ve logged back in, etc Every te...
Plan /Premium Country US Device IPhone 14 Pro Max Operating System IOS 26.4.2 My Question or Issue I saw this issue was happening in march but has been closed. I’m getting ads w...
Visitor
340 Views
3 replies
0 likes
I got my daughter an apple watch 7 with cell service. It looks like as of a few days ago, I should have the ability to add the app to her watch so she can play music from there directly without a phone. It still won't let me download it on her watch....
I got my daughter an apple watch 7 with cell service. It looks like as of a few days ago, I should have the ability to add the app to her watch so she can play music from there directly without a pho...
Newbie
32238 Views
27 replies
9 likes
PlanPremium Family CountryPhilippines Device(iPhone 15) Operating System(iOS 18.7.1) My Question or IssueLast night, I noticed that all the songs I’ve been listening to kept stopping after 10 seconds. The player indicates that it’s still playing but ...
Plan Premium Family Country Philippines Device (iPhone 15) Operating System (iOS 18.7.1) My Question or Issue Last night, I noticed that all the songs I’ve be...
Casual Listener
1939 Views
5 replies
0 likes
Local files is a jumbled mess. There’s no organization outside of playlists, which also lack organization (a separate issue), not to mention it’s fundamentally broken. Even after taking all steps to ensure that local files work properly, after adding...
Local files is a jumbled mess. There’s no organization outside of playlists, which also lack organization (a separate issue), not to mention it’s fundamentally broken. Even after taking all steps to ...
Roadie
329 Views
1 replies
0 likes
PlanPremiumCountryUKDeviceiPhone SE 3rd GenOperating SystemiOS 26.3.1 (23D8133) My Question or IssueThe option to preview any playlist or album has completely vanished. Not sure if this a bug or has been removed.
Plan Premium Country UK Device iPhone SE 3rd Gen Operating System iOS 26.3.1 (23D8133) My Question or Issue The option to preview any playlist or album has completely vanis...
Music Fan
323 Views
4 replies
1 likes
iPhone 12 MiniiOS Version 17.3.1Spotify 8.9.16.556Premium accountAustraliaDirect on iPhone or use via Car Play, Online or Airplane mode using downloaded songs, all combinations yield same results. Will not play any selected songs, from search or down...
iPhone 12 Mini iOS Version 17.3.1 Spotify 8.9.16.556 Premium account Australia Direct on iPhone or use via Car Play, Online or Airplane mode using downloaded songs, all combinations yield ...
Regular
3498 Views
4 replies
0 likes
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Sp...
Moderator
222394 Views
26 replies
5 likes
