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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Michaelman11

Regular

234025 Views

55 replies

13 likes

  • 234025 Views
  • 55 replies
  • 13 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

makeabetterapp

Visitor

157355 Views

507 replies

108 likes

  • 157355 Views
  • 507 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

107898 Views

19 replies

38 likes

  • 107898 Views
  • 19 replies
  • 38 likes

Superuser Contribution Spotify Logging Me Out On My Apple Watch In The Middle Of A Workout

PlanPremiumCountryUSDevice(iPhone 11 Pro Max, Apple Watch Series 6 (GPS))Operating System(iOS 26, WatchOS 11.6.1.) My Question or IssueI download a playlist on my Apple Watch to listen to on my runs & leave my phone at home. I've done this for years ...

Music Fan

Plan Premium Country US Device (iPhone 11 Pro Max, Apple Watch Series 6 (GPS)) Operating System (iOS 26, WatchOS 11.6.1.)   My Question or Issue I download a playlist on my Apple Watch...

s15199d

Newbie

1634 Views

25 replies

7 likes

  • 1634 Views
  • 25 replies
  • 7 likes

iPhone Playback Issue

When I’m listening to music on my iPhone, sometimes tracks will “skip” (as in there will be a brief pause in the music before it starts playing again where it left off). This happens even with tracks that are downloaded. I’ve tried listening on “offl...

Newbie

When I’m listening to music on my iPhone, sometimes tracks will “skip” (as in there will be a brief pause in the music before it starts playing again where it left off). This happens even with tracks...

MateusM

Spotify Star

159 Views

1 replies

0 likes

  • 159 Views
  • 1 replies
  • 0 likes

Background update playlists on iPhone to Apple Watch?

Plan - PremiumCountry - UKDevice - iPhone 15 PM and Apple Watch Ultra 2Operating System iOS 26 and Watch OS26 I want to be able to run with just my Apple watch whilst listening to music. I know I can download playlists to the watch from the phone. Wh...

Casual Listener

Plan - Premium Country - UK Device - iPhone 15 PM and Apple Watch Ultra 2 Operating System iOS 26 and Watch OS26   I want to be able to run with just my Apple watch whilst listening to...

MateusM

Spotify Star

193 Views

1 replies

0 likes

  • 193 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Breaks Sidecar Connection

PlanPremiumCountryUnited StatesDeviceiPad Pro 10.5-inch (2017)Operating SystemiOS 17.7.10 My Question or IssueUsing Spotify consistently breaks the sidecar connection from my Macbook Pro (2024) using Sequoia15.6.1. I do not have this issue with any o...

Music Fan

Plan Premium Country United States Device iPad Pro 10.5-inch (2017) Operating System iOS 17.7.10   My Question or Issue Using Spotify consistently breaks the sidecar connection from my...

Ivelina

Moderator

317 Views

6 replies

0 likes

  • 317 Views
  • 6 replies
  • 0 likes

Some Podcast Episodes not Downloading

PlanPremiumCountry DeviceiPhone X Operating SystemiOS My Question or IssueFor some reason certain podcast episodes are not downloading for me, and I have to click the "Add to Your Episodes" button a few times to actually add it, as it checkmarks but ...

Newbie

  Plan Premium Country   Device iPhone X  Operating System iOS   My Question or Issue For some reason certain podcast episodes are not downloading for me, and I have to...

Amay

Spotify Star

169 Views

1 replies

0 likes

  • 169 Views
  • 1 replies
  • 0 likes

Spotify app search phone

Is it just me, or since the last major update, when I search for artists/bands, only songs by the artist/band appear, i.e. the artist/band profile does not appear? At least that's what happens on my iPhone; it works fine on the Windows desktop applic...

Music Fan

Is it just me, or since the last major update, when I search for artists/bands, only songs by the artist/band appear, i.e. the artist/band profile does not appear?   At least that's what happe...

AlejaR

Moderator

219 Views

2 replies

0 likes

App Ios
Search
  • 219 Views
  • 2 replies
  • 0 likes

Spotify stops and pauses after ads try to play

PlanFree/PremiumCountryUSAOperating SystemiPad IOS10 My Question or Issue Spotify pauses and stops while saying “problem occurred” after every ad break. Almost like it’s stuck transitioning from ad to song. Did not used to do this, been happening for...

Newbie

Plan Free/Premium Country USA Operating System iPad IOS10   My Question or Issue   Spotify pauses and stops while saying “problem occurred” after every ad break. Almost like it’s s...

Billy-J

Spotify Star

170 Views

1 replies

0 likes

  • 170 Views
  • 1 replies
  • 0 likes

I’m a member of our family plan but I still have ads etc

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

ribezaz

Spotify Star

160 Views

1 replies

0 likes

  • 160 Views
  • 1 replies
  • 0 likes

Superuser Contribution Bug Report – Endless Loop of “You’re in control” Tracking Consent Popup

PlanPremium family Device(iPhone 11 pro)Operating System(iOS 18.3.1) My Question or IssueI would like to report a bug in the iOS app.When the message appears: “You’re in control. Allow tracking to receive relevant Spotify promotions and marketing mes...

Regular

Plan Premium family    Device (iPhone 11 pro) Operating System (iOS 18.3.1)   My Question or Issue I would like to report a bug in the iOS app. When the message appears: &nb...

carsonleeeee

Newbie

3013 Views

13 replies

3 likes

  • 3013 Views
  • 13 replies
  • 3 likes

Superuser Contribution Spotify search on iOS not working.

The issue seemed to have returned again. As I was searching for an artist name currently and it kept saying 'couldn't load the page'. I had restarted the app, my phone, logged out and reinstall the app. Still its stuck in the same error. I couldnt sh...

Visitor

The issue seemed to have returned again. As I was searching for an artist name currently and it kept saying 'couldn't load the page'. I had restarted the app, my phone, logged out and reinstall the a...

Maria

Moderator

593 Views

5 replies

1 likes

  • 593 Views
  • 5 replies
  • 1 likes

Superuser Contribution Length of podcasts doesn´t show in My episodes

My Question or IssueWhen I add podcast episodes the length doesn't show in My episodes. In New episodes the length of the podcasts are showing. It doesn't matter which podcast show, none of my podcast episodes have a time stamp to it and I have to cl...

Music Fan

My Question or Issue When I add podcast episodes the length doesn't show in My episodes. In New episodes the length of the podcasts are showing. It doesn't matter which podcast show, none of my podc...

DanteCastillo

Casual Listener

1957 Views

29 replies

0 likes

  • 1957 Views
  • 29 replies
  • 0 likes

Superuser Contribution Can't get local files on Spotify on iPad (I read other posts here and tried everything)

PlanPremiumCountryUKDevice(iPad Pro)Operating System(iOS 17.7.10) My Question or IssueIn my Spotify app on this iPad, I don't have the 'enable Local audio files' option - despite uninstalling/reinstalling the app, restarting the iPad, and using the F...

Visitor

Plan Premium Country UK Device (iPad Pro) Operating System (iOS 17.7.10)   My Question or Issue In my Spotify app on this iPad, I don't have the 'enable Local audio files' option - des...

Yordan

Moderator

279 Views

1 replies

0 likes

  • 279 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlist(s) not playing, only liked songs playlist

Can Spotify please FIX this bug. I’ve looked at past posts/ Reddit posts and this has been an ongoing issue since 2022 for many. I can’t play any playlist except for my liked playlists on my iphone. When I click play nothing happens, or the song play...

Casual Listener

Can Spotify please FIX this bug. I’ve looked at past posts/ Reddit posts and this has been an ongoing issue since 2022 for many. I can’t play any playlist except for my liked playlists on my iphone. ...

Dessi

Moderator

215 Views

1 replies

0 likes

  • 215 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution IOS Beta Login

PlanPremiumCountryTurkeyDevice(iPhone 14 pro, Samsung a23)Operating System(iOS 18, Android idk) My Question or IssueHey there,I was already a beta tester on my android(i think you link it with your google account) but currently got a new iphone (also...

Newbie

Plan Premium Country Turkey Device (iPhone 14 pro, Samsung a23) Operating System (iOS 18, Android idk)   My Question or Issue Hey there, I was already a beta tester on my android...

kaworutk3

Casual Listener

1168 Views

2 replies

0 likes

  • 1168 Views
  • 2 replies
  • 0 likes

Solved!! Spotify app showing local files that aren't on my iPhone

PlanPremiumCountryAustraliaDeviceiPhone 16Operating SystemiOS 18.6.1My Question or IssueMy Spotify app on iPhone is showing local files that I do not have on my iPhone files app. The cover arts on some of my local files are not working and I am tryin...

Regular

Plan Premium Country Australia Device iPhone 16 Operating System iOS 18.6.1 My Question or Issue My Spotify app on iPhone is showing local files that I do not have on my iPhone files app. Th...

jordanb_11

Regular

358 Views

2 replies

0 likes

  • 358 Views
  • 2 replies
  • 0 likes

Superuser Contribution Music Search Bug in CarPlay

There is an ongoing issue with Siri's voice command API in CarPlay that I've identified and have an open case with Apple to resolve. When a user triggers Siri and verbally requests Spotify action or enters the Spotify app and hits the Search->Ask Sir...

Gig Goer

There is an ongoing issue with Siri's voice command API in CarPlay that I've identified and have an open case with Apple to resolve. When a user triggers Siri and verbally requests Spotify action or ...

James7x1

Gig Goer

1394 Views

4 replies

0 likes

Carplay
iOS
iphone
Siri
  • 1394 Views
  • 4 replies
  • 0 likes

Offline in recommendations in Smart Shuffle

PlanPremiumCountryUSADeviceiPhone 14 Pro MaxOperating SystemiOS 18.6.1My Question or IssueI have a music list with Smart Shuffle on. At the bottom where it shows reccomendations it says "Go Online"I have signed out, uninstalled app signed back in, ve...

Newbie

Plan Premium Country USA Device iPhone 14 Pro Max Operating System iOS 18.6.1 My Question or Issue I have a music list with Smart Shuffle on.  At the bottom where it shows reccomendatio...

Billy-J

Spotify Star

1055 Views

1 replies

0 likes

  • 1055 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify icon disappeared from Apple Watch face

PlanPremiumCountryUKDevice(iPhone 16 pro, Apple Watch series 10Operating System(iOS 18.6.2 My Question or IssueYesterday my Spotify icon disappeared from the face of my Apple Watch for no apparent reason I updated the software on my phone turned my w...

Casual Listener

Plan Premium Country UK Device (iPhone 16 pro, Apple Watch series 10 Operating System (iOS 18.6.2   My Question or Issue Yesterday my Spotify icon disappeared from the face of my Apple...

Eni

Moderator

1747 Views

3 replies

0 likes

  • 1747 Views
  • 3 replies
  • 0 likes

Superuser Contribution Volume Turning Itself Down

PlanPremium FamilyCountryEnglandDeviceiPhone 12 ProOperating SystemiOS 18.6.1My Question or Issuethe volume mixer shows my volume is at full, but the actual output volume of my music is more than halved. it usually happens when i wake my phone screen...

Newbie

Plan Premium Family Country England Device iPhone 12 Pro Operating System iOS 18.6.1 My Question or Issue the volume mixer shows my volume is at full, but the actual output volume of my musi...

denial65mark

Newbie

1149 Views

2 replies

0 likes

  • 1149 Views
  • 2 replies
  • 0 likes