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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • 31mwp7shpmdorxy6haqf
  • Spotify
  • 47555 Views
  • 15 replies
  • 36 likes
  • 47555 Views
  • 15 replies
  • 36 likes

App not accessing devices on local network

Hello,My Spotify app is not able to access devices on my local network. It says "Allow Spotify to access your local network so you can connect to Wi-Fi devices," although access has already been granted in the iPhone settings.Spotify app is up to dat...

  • Casual Listener
  • Hello, My Spotify app is not able to access devices on my local network. It says "Allow Spotify to access your local network so you can connect to Wi-Fi devices," although access has already been gr...
  • BigGator
  • Casual Listener
  • 815 Views
  • 9 replies
  • 2 likes
  • 815 Views
  • 9 replies
  • 2 likes

Superuser Contribution Playing pauses when screen is locked or when I switch to Home Screen or another app

PlanPremiumCountryBelgiumDeviceiPhone 11 ProOperating SystemiOS17.4.1 My Question or IssuePlaying music pauses every time when I lock my screen or when I switch to Home Screen or another app.

  • Visitor
  • Plan Premium Country Belgium Device iPhone 11 Pro Operating System iOS17.4.1   My Question or Issue Playing music pauses every time when I lock my screen or when I switch to Home Scree...
  • aika270870
  • Casual Listener
  • 783 Views
  • 10 replies
  • 0 likes
  • 783 Views
  • 10 replies
  • 0 likes

Can't log in on app but can online...

Plan-duo planFree/PremiumCountry-usa Device iphone (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System-(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI was logged into spotify on my sons account so I logged out and tried ...

  • Newbie
  • Plan-duo plan Free/Premium Country-usa   Device iphone  (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System- (iOS 10, Android Oreo, Windows 10,etc.)   My...
  • Maxim
  • Spotify Star
  • 148 Views
  • 1 replies
  • 0 likes
  • 148 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify app on family set up apple watch

I got my daughter an apple watch 7 with cell service. It looks like as of a few days ago, I should have the ability to add the app to her watch so she can play music from there directly without a phone. It still won't let me download it on her watch....

  • Visitor
  • I got my daughter an apple watch 7 with cell service. It looks like as of a few days ago, I should have the ability to add the app to her watch so she can play music from there directly without a pho...
  • Madvillain11
  • Casual Listener
  • 1162 Views
  • 5 replies
  • 1 likes
  • Premium for Family
  • 1162 Views
  • 5 replies
  • 1 likes

Playing songs not in playlist

I'm connected to a speaker using a playlist I made for work. Random songs similar to what is on the playlist keep coming on, but they are not on my playlist. Autoplay is off, smart shuffle is off, my queue is cleared. I've resorted to just having to ...

  • Visitor
  • I'm connected to a speaker using a playlist I made for work. Random songs similar to what is on the playlist keep coming on, but they are not on my playlist. Autoplay is off, smart shuffle is off, my...
  • MateusM
  • Spotify Star
  • 117 Views
  • 1 replies
  • 0 likes
  • 117 Views
  • 1 replies
  • 0 likes

I can’t share lyrics, I have premium and still can’t do it

My friend can share lyrics and don’t even have premium, I have premium and update it every single time and still can’t share the lyrics, only the song

  • Visitor
  • My friend can share lyrics and don’t even have premium, I have premium and update it every single time and still can’t share the lyrics, only the song
  • MateusM
  • Spotify Star
  • 66 Views
  • 1 replies
  • 0 likes
  • 66 Views
  • 1 replies
  • 0 likes

Hello i payed the subscription twice at the same month

Its supposed to be one month payment but it took from me automatically 2 payments for one month so how can i take my money back bc i-am tight with money this days

  • Visitor
  • Its supposed to be one month payment but it took from me automatically 2 payments for one month so how can i take my money back bc i-am tight with money this days
  • MateusM
  • Spotify Star
  • 56 Views
  • 1 replies
  • 0 likes
  • 56 Views
  • 1 replies
  • 0 likes

Superuser Contribution Carplay not showing all albums in my library

PlanPremiumCountry DeviceiPhone 7(updated to latest sw), Apple Carplay. Ford Focus Sync 3 2017(updated to latest sw)Operating SystemiOS 12.3.1 My Question or IssueWhen using apple carplay (wired) not all albums are visible. I have about 55 albums sto...

  • Newbie
  • ...ideo with the issue but I will not post that in public.  
  • rmznari
  • Casual Listener
  • 9316 Views
  • 20 replies
  • 8 likes
  • 9316 Views
  • 20 replies
  • 8 likes

Superuser Contribution Apple CarPlay - Audio Playback Stopping

PlanPremiumCountryAustralia DeviceIPhone 12Operating System17.3.1 My Question or IssueRecent bug seems to have appeared when playing audio on Spotify via apple car play. Audio will randomly pause and the user will be unable to resume/play the audio. ...

  • Visitor
  • Plan Premium Country Australia  Device IPhone 12 Operating System 17.3.1   My Question or Issue Recent bug seems to have appeared when playing audio on Spotify via apple car play....
  • ScorpionAK
  • Visitor
  • 9643 Views
  • 59 replies
  • 3 likes
  • 9643 Views
  • 59 replies
  • 3 likes

I need an Old version of Spotify for a first gen IPad running ios 9.3

HiI'm a premium user with an old IPad mini Gen 1. I'm trying to install Spotify but it tells me it needs IOS 10. I did a search and found few suggestions (like dowloading old itune with app store, download spotify on it and then connect the ipad to t...

  • Casual Listener
  • Hi I'm a premium user with an old IPad mini Gen 1. I'm trying to install Spotify but it tells me it needs IOS 10.  I did a search and found few suggestions (like dowloading old itune with app ...
  • DenDenDen
  • Newbie
  • 4349 Views
  • 6 replies
  • 1 likes
  • 4349 Views
  • 6 replies
  • 1 likes

Superuser Contribution can't access or open my playlists on the Spotify app on my iPhone.

I can't access or open my playlists on the Spotify app on my iPhone. The app is extremely slow, which has never happened before. I’ve even tried reinstalling it, but that didn’t solve the problem. Can you please help?

  • Visitor
  • I can't access or open my playlists on the Spotify app on my iPhone. The app is extremely slow, which has never happened before. I’ve even tried reinstalling it, but that didn’t solve the problem. Ca...
  • Ivelina
  • Moderator
  • 223 Views
  • 6 replies
  • 4 likes
  • 223 Views
  • 6 replies
  • 4 likes

Queue button not there

Whenever I go to my current song from the bottom, there is never a queue button so I can never access my queue

  • Visitor
  • Whenever I go to my current song from the bottom, there is never a queue button so I can never access my queue
  • Ximzend
  • Rising Star 3
  • 72 Views
  • 1 replies
  • 0 likes
  • 72 Views
  • 1 replies
  • 0 likes

Superuser Contribution Next/prev track buttons flipped on iPhone app on Hebrew phones

PlanPremiumCountryIsraelDeviceIPhone 14 Pro Operating SystemiOS 17.6.1 My Question or IssueMedia control buttons (next/prev track) are flipped when the iPhone language is Hebrew. This is recurring issue, it was fixed in previous versions and now it’s...

  • Newbie
  • Plan Premium Country Israel Device IPhone 14 Pro  Operating System iOS 17.6.1   My Question or Issue Media control buttons (next/prev track) are flipped when the iPhone language i...
  • Maria
  • Moderator
  • 87 Views
  • 2 replies
  • 1 likes
  • 87 Views
  • 2 replies
  • 1 likes

Superuser Contribution No Downloaded Songs working offline

Student Plan - Australia - iPhone 11 Pro Max - iOS 17 public beta Since I’ve gotten onto the new iOS public beta, Spotify has not properly downloaded my music (I had to re-download and I needed the space to update). My app shows the downloaded symbol...

  • Casual Listener
  • Student Plan - Australia - iPhone 11 Pro Max - iOS 17 public beta   Since I’ve gotten onto the new iOS public beta, Spotify has not properly downloaded my music (I had to re-download and I n...
  • Not applicable
  • 4955 Views
  • 6 replies
  • 0 likes
  • 4955 Views
  • 6 replies
  • 0 likes

Solved!!Superuser Contribution App shows offline when in mobile data

Plan - family planDevice - iPhone SEOperating System - iOS 15.5 I can not play music when using mobile data because app shows message "You're offline. To play this, you'll need to go online first" even though app is online.I have deleted and reinstal...

  • Casual Listener
  • Plan - family plan Device - iPhone SE Operating System - iOS 15.5   I can not play music when using mobile data because app shows message "You're offline. To play this, you'll need to go onl...
  • Bajju
  • Visitor
  • 1306 Views
  • 6 replies
  • 0 likes
  • 1306 Views
  • 6 replies
  • 0 likes

Superuser Contribution My artist picture won't appear on the Spotify app

Hello! I recently created my artist profile and uploaded my header and avatar pictures. While it appears on my desktop, it doesn't appear in the mobile Spotify app. How can I fix this problem?

  • Casual Listener
  • Hello! I recently created my artist profile and uploaded my header and avatar pictures. While it appears on my desktop, it doesn't appear in the mobile Spotify app. How can I fix this problem?
  • Not applicable
  • 3912 Views
  • 10 replies
  • 1 likes
  • 3912 Views
  • 10 replies
  • 1 likes

Superuser Contribution Not getting 30 mins of uninterrupted listening

PlanFreeCountryAmericaDeviceiPhone 8Operating SystemiOS 11 My Question or IssueWhen I get the “watch this ad to get 30 minutes of uninterrupted listening” ad, I am too often not getting a full thirty minutes. At first I thought I was just thinking it...

  • Newbie
  • Plan Free Country America Device iPhone 8 Operating System iOS 11   My Question or Issue When I get the “watch this ad to get 30 minutes of uninterrupted listening” ad, I am too often ...
  • AdMobDirect
  • Visitor
  • 11359 Views
  • 16 replies
  • 17 likes
  • 11359 Views
  • 16 replies
  • 17 likes