Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Forum Posts

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Gigiii

Visitor

226792 Views

53 replies

13 likes

  • 226792 Views
  • 53 replies
  • 13 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

makeabetterapp

Visitor

151694 Views

507 replies

108 likes

  • 151694 Views
  • 507 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

106278 Views

19 replies

38 likes

  • 106278 Views
  • 19 replies
  • 38 likes

Superuser Contribution Spotify search on iOS not working.

The issue seemed to have returned again. As I was searching for an artist name currently and it kept saying 'couldn't load the page'. I had restarted the app, my phone, logged out and reinstall the app. Still its stuck in the same error. I couldnt sh...

Visitor

The issue seemed to have returned again. As I was searching for an artist name currently and it kept saying 'couldn't load the page'. I had restarted the app, my phone, logged out and reinstall the a...

OscarDC

Moderator

294 Views

2 replies

1 likes

  • 294 Views
  • 2 replies
  • 1 likes

Spread out songs

All of my songs are super spread out on my mobile app. There are only 3 songs displayed at a time is there a way to fix this. It's terrible when trying to scroll through the playlist and find a song. I hope this isn't an update because it's horrible.

Visitor

All of my songs are super spread out on my mobile app. There are only 3 songs displayed at a time is there a way to fix this. It's terrible when trying to scroll through the playlist and find a song....

Billy-J

Spotify Star

475 Views

5 replies

0 likes

  • 475 Views
  • 5 replies
  • 0 likes

Superuser Contribution Spotify not streaming to Bluetooth headphones from Apple watch

PlanPremiumCountry DeviceApple Watch series 6Operating System11.3.1 My Question or IssueI am trying to stream from an Apple Watch to Bluetooth headphones. The headphones are connected to the watch, I can hear Apple music from the watch into my headph...

Visitor

  Plan Premium Country   Device Apple Watch series 6 Operating System 11.3.1   My Question or Issue I am trying to stream from an Apple Watch to Bluetooth headphones. The he...

THC

Casual Listener

2753 Views

3 replies

0 likes

  • 2753 Views
  • 3 replies
  • 0 likes

Superuser Contribution Can't get local files on Spotify on iPad (I read other posts here and tried everything)

PlanPremiumCountryUKDevice(iPad Pro)Operating System(iOS 17.7.10) My Question or IssueIn my Spotify app on this iPad, I don't have the 'enable Local audio files' option - despite uninstalling/reinstalling the app, restarting the iPad, and using the F...

Visitor

Plan Premium Country UK Device (iPad Pro) Operating System (iOS 17.7.10)   My Question or Issue In my Spotify app on this iPad, I don't have the 'enable Local audio files' option - des...

Yordan

Moderator

180 Views

1 replies

0 likes

  • 180 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlist(s) not playing, only liked songs playlist

Can Spotify please FIX this bug. I’ve looked at past posts/ Reddit posts and this has been an ongoing issue since 2022 for many. I can’t play any playlist except for my liked playlists on my iphone. When I click play nothing happens, or the song play...

Casual Listener

Can Spotify please FIX this bug. I’ve looked at past posts/ Reddit posts and this has been an ongoing issue since 2022 for many. I can’t play any playlist except for my liked playlists on my iphone. ...

Dessi

Moderator

171 Views

1 replies

0 likes

  • 171 Views
  • 1 replies
  • 0 likes

Superuser Contribution Search for certain artists causes Spotify app to get stuck in near-endless loading

Hi, I'm having trouble with the most recent iPhone app version for a few weeks, probably since the update: Searching for certain artists (e.g. "Die drei Fragezeichen") and then clicking directly on the proposed and intended artist search result cause...

Casual Listener

Hi,   I'm having trouble with the most recent iPhone app version for a few weeks, probably since the update: Searching for certain artists (e.g. "Die drei Fragezeichen") and then clicking dire...

Badgz

Casual Listener

1139 Views

11 replies

7 likes

  • 1139 Views
  • 11 replies
  • 7 likes

Solved!!Superuser Contribution Big Playlist over 200 songs not shown in Carplay

Big Playlists containing more than 200 Songs are not shown properly in carplay.Only the first 200 songs are visible, but you can skip to the next song that is inviaible in the playlist looking at it trough carplay.Please fix this bug, i found the sam...

Casual Listener

Big Playlists containing more than 200 Songs are not shown properly in carplay. Only the first 200 songs are visible, but you can skip to the next song that is inviaible in the playlist looking at i...

mnovellino

Casual Listener

8830 Views

24 replies

6 likes

  • 8830 Views
  • 24 replies
  • 6 likes

Superuser Contribution Apple watch Handoff and reliability issues

PlanPremiumCountryUSADeviceApple Watch 7 CellularOperating SystemLastest iOS Issue #1: The Spotify watch app seems to have some issues with handoff to iphone/echo/other devices. When I go to the gym, I prefer to stream music on my AW cellular but sti...

Regular

  Plan Premium Country USA Device Apple Watch 7 Cellular Operating System Lastest iOS   Issue #1: The Spotify watch app seems to have some issues with handoff to iphone/echo/other...

TexasThinkTank80

Visitor

4897 Views

20 replies

5 likes

  • 4897 Views
  • 20 replies
  • 5 likes

Solved!! Spotify app showing local files that aren't on my iPhone

PlanPremiumCountryAustraliaDeviceiPhone 16Operating SystemiOS 18.6.1My Question or IssueMy Spotify app on iPhone is showing local files that I do not have on my iPhone files app. The cover arts on some of my local files are not working and I am tryin...

Regular

Plan Premium Country Australia Device iPhone 16 Operating System iOS 18.6.1 My Question or Issue My Spotify app on iPhone is showing local files that I do not have on my iPhone files app. Th...

jordanb_11

Regular

229 Views

2 replies

0 likes

  • 229 Views
  • 2 replies
  • 0 likes

Solved!! Permanently disable smart Shuffle

I am so tired of the smart Shuffle. I cannot even fully explain to you how useless of a thing it is. if it was its own thing, and I could toggle it on or off I’d be fine with that but being someone else who puts music in a playlist because I specific...

Newbie

I am so tired of the smart Shuffle. I cannot even fully explain to you how useless of a thing it is. if it was its own thing, and I could toggle it on or off I’d be fine with that but being someone e...

animedudej

Regular

3760 Views

8 replies

28 likes

  • 3760 Views
  • 8 replies
  • 28 likes

Superuser Contribution iOS App not loading when connected to Internet

PlanPremiumCountryUSADeviceiPhone 15 ProOperating SystemiOS 18.6.1 My Question or IssueWhen I open the Spotify app, my music does not load, the app freezes, I am unable to click on any playlist, and if I can click, the loading page is where I am stuc...

Casual Listener

Plan Premium Country USA Device iPhone 15 Pro Operating System iOS 18.6.1   My Question or Issue When I open the Spotify app, my music does not load, the app freezes, I am unable to ...

AlejaR

Moderator

1365 Views

3 replies

0 likes

  • 1365 Views
  • 3 replies
  • 0 likes

Superuser Contribution The "Live events near you" blocks out the song lyrics... how do i fix?

I have seen others have issues where the "about the artist" shows instead of the lyrics as well. I don't have this issue but I cannot find a way to dismiss the "Live event near you" notification and have it show the lyrics for iPhone. I literally hav...

Visitor

I have seen others have issues where the "about the artist" shows instead of the lyrics as well. I don't have this issue but I cannot find a way to dismiss the "Live event near you" notification and ...

Jen182

Newbie

2637 Views

12 replies

1 likes

  • 2637 Views
  • 12 replies
  • 1 likes

Solved!!Superuser Contribution Spotify Connect plays only silence

I can't hear any music playing from my Spotify Connect speaker (Libratone Zipp from 2012) and I'm wondering if something changed today in the Spotify Connect protocol or streaming format?I see the speaker listed as a Spotify Connect destination when ...

Music Fan

I can't hear any music playing from my Spotify Connect speaker (Libratone Zipp from 2012) and I'm wondering if something changed today in the Spotify Connect protocol or streaming format? I see the ...

hughfmoor

Newbie

4634 Views

45 replies

3 likes

Connect
  • 4634 Views
  • 45 replies
  • 3 likes

Superuser Contribution I want list view back for playlists

iOS app: why has the view of my playlists suddenly just like that changed from list view to grid view? Scrolling through a playlist (“Liked Songs “) takes ages! There‘s no option to change that (i uninstalled and re-installed the app already). I want...

Regular

iOS app: why has the view of my playlists suddenly  just like that changed from list view to grid view?  Scrolling through a playlist (“Liked Songs “) takes ages! There‘s no option to chang...

Nikita16

Regular

944 Views

14 replies

1 likes

  • 944 Views
  • 14 replies
  • 1 likes

Superuser Contribution Can "Up Next" be disabled on Apple TV app?

PlanPremium CountryUSA DeviceApple TV Operating SystemApple TV iOS 18.2 [22K155] Spotify version2024.12.16_5-2161bd8 release-v2.283-8-gefidccib-mlpvhz HEAD-v3.205.189-g26300ce7 1.50.5 My Question or IssueIs there any way to disable the "Up Next" feat...

Casual Listener

Plan Premium   Country USA   Device Apple TV   Operating System Apple TV iOS 18.2 [22K155]   Spotify version 2024.12.16_5-2161bd8 release-v2.283-8-gefidccib-mlpv...

17HHGG

Newbie

1070 Views

4 replies

3 likes

  • 1070 Views
  • 4 replies
  • 3 likes

Solved!!Superuser Contribution I can’t play ANY music at all

PlanFreeCountryUnited States of AmericaDeviceiPhone 16 PlusOperating SystemIOS 18.5 My Question or IssueI can’t play anything. No songs or podcasts at all. Nothing. I’ve reinstalled, cleared cache, open and closed the app, restarted my phone, updated...

Casual Listener

Plan Free Country United States of America Device iPhone 16 Plus Operating System IOS 18.5   My Question or Issue I can’t play anything. No songs or podcasts at all. Nothing. I’ve rein...

aly-ssa

Visitor

1493 Views

6 replies

0 likes

  • 1493 Views
  • 6 replies
  • 0 likes

Superuser Contribution Spotify switches from Car Bluetooth to Sonos at home

PlanPremiumCountryAustriaDeviceiPhone 12Operating SystemiOS 16.3.1 My Question or IssueHello,Since some weeks I have (not always but more often) following strange behavior:I start my carMy iPhone connect to my bluetooth dongleI open Spotify and start...

Regular

Plan Premium Country Austria Device iPhone 12 Operating System iOS 16.3.1   My Question or Issue Hello, Since some weeks I have (not always but more often) following strange behavior:...

Edgie70

Music Fan

9396 Views

65 replies

4 likes

blueooth
Car
  • 9396 Views
  • 65 replies
  • 4 likes

Solved!!Superuser Contribution Car bluetooth stopped showing song info or allowing me to control with car

Spotify has always worked seamlessly with my vehicle (Honda Odyssey 2016). Yesterday it stopped. It now just shows "iPhone" on my screen display instead of displaying the track info, and I can no longer use my car steering wheel controls to skip trac...

Casual Listener

Spotify has always worked seamlessly with my vehicle (Honda Odyssey 2016). Yesterday it stopped. It now just shows "iPhone" on my screen display instead of displaying the track info, and I can no lon...

Vasil

Moderator

5180 Views

4 replies

0 likes

  • 5180 Views
  • 4 replies
  • 0 likes

Superuser Contribution Speeding up podcasts on Apple Watch SE6 with Spotify

PlanPremiumCountrySpain DeviceApple Watch SE6Operating SystemLatest My Question or Issue What can be done to change the speed of podcasts streamed on the watch through Spotify? The speed dial is greyed out. Surely it can be done?

Music Fan

  Plan Premium Country Spain   Device Apple Watch SE6 Operating System Latest   My Question or Issue   What can be done to change the speed of podcasts streamed on th...

pmcmahon144

Regular

2294 Views

9 replies

3 likes

  • 2294 Views
  • 9 replies
  • 3 likes

Superuser Contribution Cannot Remove Apple Watch as Offline Device

PlanPremium CountryGermany DeviceiPhone 16 + Apple Watch Series 10 (new)(Old device: Apple Watch Series 9) Operating SystemiOS 18.5 + watchOS 11.5 My Question or IssueHi, I recently upgraded to a new Apple Watch. However, in the Spotify app under “Do...

Newbie

Plan Premium   Country Germany   Device iPhone 16 + Apple Watch Series 10 (new) (Old device: Apple Watch Series 9)   Operating System iOS 18.5 + watchOS 11.5   My Que...

Yordan

Moderator

1399 Views

3 replies

0 likes

  • 1399 Views
  • 3 replies
  • 0 likes