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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

cartergray70543

Newbie

46035 Views

45 replies

11 likes

  • 46035 Views
  • 45 replies
  • 11 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

112902 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2168 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

303496 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129298 Views

19 replies

38 likes

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  • 19 replies
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Solved!!Superuser Contribution Random music plays when I open the app

When I open my Spotify app it sometimes plays random songs from new artists that I have never heard of and I’m thinking it’s a promotion thing but it’s very annoying and I tried turning off auto play to make it stop but that did nothing, how do I mak...

Visitor

When I open my Spotify app it sometimes plays random songs from new artists that I have never heard of and I’m thinking it’s a promotion thing but it’s very annoying and I tried turning off auto play...

Thanek

Regular

33513 Views

66 replies

4 likes

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  • 66 replies
  • 4 likes

Superuser Contribution How to change from Arabic to English language on app

Hello,The app language has gone to Arabic and I have no idea how to get back to English! I can't read Arabic so not even sure what anything now says in the settings. Any help appreciated, Richard

Visitor

Hello, The app language has gone to Arabic and I have no idea how to get back to English!  I can't read Arabic so not even sure what anything now says in the settings. Any help appreciated, Ric...

Dessi

Moderator

5774 Views

5 replies

0 likes

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Superuser Contribution Playback interrupted when opening other apps since downloading newest ios

PlanPremiumCountry Device(iPhone 14Operating System(iOS 17.5 My Question or IssueEver since I updated iOS Friday, whenever I open other apps like games or shopping while I’m playing Spotify, playback stops within a minute. If I go to the controls, it...

Casual Listener

  Plan Premium Country   Device (iPhone 14 Operating System (iOS 17.5   My Question or Issue Ever since I updated iOS Friday, whenever I open other apps like games or shoppi...

Nutmeag1

Newbie

18694 Views

8 replies

0 likes

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  • 8 replies
  • 0 likes

Superuser Contribution Listening stats

PlanFreeCountryGermanyDevice(iPhone 13)Operating System(iOS 26) My Question or Issue "More like your top songs" was removed from listening stats in the latest Spotify update, and i am very dissapointed in that. I want to ask, is listening stats on a ...

Casual Listener

Plan Free Country Germany Device (iPhone 13) Operating System (iOS 26)   My Question or Issue   "More like your top songs" was removed from listening stats in the latest Spotify ...

tubbyrabby

Casual Listener

186 Views

2 replies

0 likes

  • 186 Views
  • 2 replies
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Superuser Contribution Spotify goes online while in offline mode after closing and reopening the app

PlanPremiumCountryNorwayDeviceiPhone 17Operating SystemiOS 26.5 My Question or IssueSpotify goes online while in offline mode after closing and reopening the app. Main issue is that it updates my mixes/playlists to include non downloaded songs(dont h...

Regular

Plan Premium Country Norway Device iPhone 17 Operating System iOS 26.5   My Question or Issue Spotify goes online while in offline mode after closing and reopening the app. Main issue ...

gerhevsbs

Regular

1034 Views

10 replies

0 likes

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  • 10 replies
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Superuser Contribution Spotify pauses when turning off headphones while streaming to other device

DeviceiPhone 11Operating SystemiOS 15 My Question or Issue When streaming music to a wireless speaker and at the same time have headphones connected to the phone, Spotify pauses the music when the headphones are turned off. Would be great if there is...

Casual Listener

Device iPhone 11 Operating System iOS 15   My Question or Issue   When streaming music to a wireless speaker and at the same time have headphones connected to the phone, Spotify paus...

bcollier314

Newbie

5937 Views

8 replies

0 likes

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  • 8 replies
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Unable to login to Managed Account on iPad 12.5.8 - Spotify app Version 8.7.4.1352

I'm unable to login to a managed family account on my iPad. The QR Code says it's expired even if you freshly generate one. And the "Who's Listening" window never appears. I'm unable to update iOS past this version and the app is up to date. Please e...

Casual Listener

I'm unable to login to a managed family account on my iPad. The QR Code says it's expired even if you freshly generate one.  And the "Who's Listening" window never appears.  I'm unable to...

mr_penpen_gendo

Casual Listener

311 Views

4 replies

0 likes

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  • 4 replies
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Solved!!Superuser Contribution iPhone 17 “You’re offline” Not Network, Not Account, Not Credentials

Spotify Family / Premium (10+ years)Devices & OSiPhone 17 Pro — iOS 26.2 (new device)iPad Air 11" (M2) — iOS 26.2Windows 10 desktop PCI've looked at every chat I can find on this from 2010 to 12/2025, the Accounts Login Issues FAQ, and bunch of 3rd p...

Newbie

Spotify Family / Premium (10+ years) Devices & OS iPhone 17 Pro — iOS 26.2 (new device) iPad Air 11" (M2) — iOS 26.2 Windows 10 desktop PC I've looked at every chat I can find on this from...

Rubtrubt

Visitor

4634 Views

12 replies

1 likes

  • 4634 Views
  • 12 replies
  • 1 likes

Superuser Contribution Mix Feature Not Working

PlanPremiumCountryU.S.DeviceiPhone 13 ProOperating SystemiOS 18 My Question or IssueWhen trying to use the mix feature on my phnoe, I receive a popup that says "Something Went Wrong". Upon trying to reload, it buffers and does not work. When the feat...

Casual Listener

  Plan Premium Country U.S. Device iPhone 13 Pro Operating System iOS 18   My Question or Issue When trying to use the mix feature on my phnoe, I receive a popup that says "Somet...

HK56

Visitor

5710 Views

4 replies

0 likes

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  • 4 replies
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Solved!! Shuffle play all playlists on mobile

Premium USA Device(iPhone 7)Operating System(iOS 13.5.1) I have many different playlists in a Playlist Folder. Some playlists are ones that I've made and some are ones that I subscribe to and get updated weekly (ie, NPR New Music Friday). On the desk...

Music Fan

Premium  USA   Device (iPhone 7) Operating System (iOS 13.5.1)   I have many different playlists in a Playlist Folder. Some playlists are ones that I've made and some are ones ...

GTaylor

Casual Listener

13436 Views

13 replies

30 likes

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  • 13 replies
  • 30 likes

Superuser Contribution Re: Spotify removed liked songs

Hi! I just had the same issue, I had around 71000 songs liked and from one day to another it went down to 9200 songs, I have been dealing with problems on my account during this week, like it would take 5 mins to open the app and once I play a song i...

Casual Listener

Hi! I just had the same issue, I had around 71000 songs liked and from one day to another it went down to 9200 songs, I have been dealing with problems on my account during this week, like it would t...

AlejaR

Moderator

2364 Views

8 replies

0 likes

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  • 8 replies
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Solved!! Play all songs

When visualizing the content of a folder with the last release (8.3) of the iOS mobile app, I can't find anymore the option "play all songs"!!

Casual Listener

When visualizing the content of a folder with the last release (8.3) of the iOS mobile app, I can't find anymore the option "play all songs"!!

MattSuda

Spotify Star

734 Views

4 replies

1 likes

  • 734 Views
  • 4 replies
  • 1 likes

Solved!! Playing all songs

Hi, How do I play all the songs that are part of my Spotify library now? It used to work that I could put them all in one folder playlist and shuffle from there, but that option has been removed it seems. Please let me know! Thanks!

Newbie

Hi,   How do I play all the songs that are part of my Spotify library now?  It used to work that I could put them all in one folder playlist and shuffle from there, but that option has be...

MattSuda

Spotify Star

501 Views

2 replies

1 likes

  • 501 Views
  • 2 replies
  • 1 likes

How do i view my playlist folders on iOS?

Hi, I am wanting to have all of my playlists in one folder in order to allow me to shuffle all of my music at once. (I share my account with family members so its only the select playlists) I have created a playlist folder on Mac and when I press shu...

Newbie

Hi, I am wanting to have all of my playlists in one folder in order to allow me to shuffle all of my music at once. (I share my account with family members so its only the select playlists) I have cr...

MattSuda

Spotify Star

1114 Views

2 replies

1 likes

  • 1114 Views
  • 2 replies
  • 1 likes

Solved!! "PLAY ALL" playlist folder option desappear

Since a few Spotify releases on Iphone (1 month about), the option that allow to play all songs inluded in a folder of many playlists has vanished. I still have this option on Mac and windows desktop versions, but not on Iphone. This is a shame becau...

Casual Listener

Since a few Spotify releases on Iphone (1 month about), the option that allow to play all songs inluded in a folder of many playlists has vanished.  I still have this option on Mac and windows ...

MattSuda

Spotify Star

1005 Views

2 replies

0 likes

  • 1005 Views
  • 2 replies
  • 0 likes

Solved!! Play entire playlist folder on iPhone

Hi, I was just wondering about a feature that would make life a lot easier on the iPhone app. I have my playlists organized in folders. On my OSX client, I can just click on the folder itself and all the songs in all the playlists in that folder will...

Casual Listener

Hi, I was just wondering about a feature that would make life a lot easier on the iPhone app.   I have my playlists organized in folders.  On my OSX client, I can just click on the fold...

MattSuda

Spotify Star

2967 Views

5 replies

1 likes

  • 2967 Views
  • 5 replies
  • 1 likes

Solved!! Play entire playlist folder?

Maybe I am late to the game, but my iPhone no longer has the ability to play an entire playlist folder. I usually like to make individual playlists for individuals genres for organizing purposes, but the ability to play through the entire folder was ...

Newbie

Maybe I am late to the game, but my iPhone no longer has the ability to play an entire playlist folder. I usually like to make individual playlists for individuals genres for organizing purposes, but...

MattSuda

Spotify Star

727 Views

1 replies

1 likes

  • 727 Views
  • 1 replies
  • 1 likes

Solved!! SHUFFLE PLAY of a PLAYLIST FOLDER in iPhone

I can't make SHUFFLE PLAY of a PLAYLIST FOLDER in my iPhone! Before yes... What happened? Someone could help me? Thanks!

Newbie

I can't make SHUFFLE PLAY of a PLAYLIST FOLDER in my iPhone! Before yes...   What happened?   Someone could help me?   Thanks!

MattSuda

Spotify Star

2653 Views

6 replies

2 likes

  • 2653 Views
  • 6 replies
  • 2 likes