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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

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iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Iamtable

Visitor

279057 Views

58 replies

14 likes

  • 279057 Views
  • 58 replies
  • 14 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

-Karma-

Roadie

178646 Views

510 replies

110 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

118815 Views

19 replies

38 likes

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Superuser Contribution Spotify changing songs by itself

Having a really annoying issue where songs I am actively listening to randomly change to other songs. These songs aren’t even songs in que or saved in my library, they are random songs in random playlists I never listen to. I’ve already deleted and r...

Visitor

Having a really annoying issue where songs I am actively listening to randomly change to other songs. These songs aren’t even songs in que or saved in my library, they are random songs in random play...

Kirandia

Visitor

271308 Views

40 replies

41 likes

  • 271308 Views
  • 40 replies
  • 41 likes

Superuser Contribution iPad Will Not Sync Unless Freshly Installed

PlanPremiumCountryUSADeviceiPhone 15 Pro, iPhone 16 Pro Max, iPad 5th Gen 12.9", M2 Macbook Pro, M4 Macbook Pro, Older intel Macbook Pro ...Operating SystemCurrent OS on all devices My Question or IssueI sync Spotify across a ton of devices even beyo...

Music Fan

Plan Premium Country USA Device iPhone 15 Pro, iPhone 16 Pro Max, iPad 5th Gen 12.9", M2 Macbook Pro, M4 Macbook Pro, Older intel Macbook Pro ... Operating System Current OS on all devices&nbs...

mlpmlp

Music Fan

5585 Views

27 replies

1 likes

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Solved!!Superuser Contribution the margin of the lyrics zoom and share buttons

PlanPremiumCountrySouth KoreaDeviceAll Apple devicesOperating SystemiOS 18.x.x, iOS 26.x.x My Question or IssueI have waited for a full year for this UI issue to be addressed.However, even now, only minor UI tweaks are being made elsewhere, while the...

Casual Listener

Plan Premium Country South Korea Device All Apple devices Operating System iOS 18.x.x, iOS 26.x.x   My Question or Issue I have waited for a full year for this UI issue to be addressed...

Ivelina

Moderator

99 Views

1 replies

0 likes

button
Interface
lyrics
UI
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Superuser Contribution The lyrics In songs suddenly disappeared

PlanPremiumCountryUnited StatesDevice(iPhone 11 pro max)Operating SystemiOS 15 My Question or IssueI had my lyrics for songs on and i missed the date to pay premium again, I went to free Spotify but after I upgraded to premium again the lyrics in son...

Newbie

Plan Premium Country United States Device (iPhone 11 pro max) Operating System iOS 15   My Question or Issue I had my lyrics for songs on and i missed the date to pay premium again, I ...

Bailey_Dreamfoot

Visitor

37570 Views

10 replies

10 likes

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Superuser Contribution Prompted Playlist doesn't show up

PlanFree/PremiumCountryUnited StatesDeviceiPhone 17 Pro MaxOperating SystemiOS 26.2.1 My Question or IssuePrompted Playlist does not show up when choosing Create in the bottom-right on iOS. This is despite being a premium subscriber in the United Sta...

Newbie

Plan Free/Premium Country United States Device iPhone 17 Pro Max Operating System iOS 26.2.1   My Question or Issue Prompted Playlist does not show up when choosing Create in the botto...

lixuwu

Newbie

326 Views

2 replies

0 likes

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the iOS app has been ruined again

PlanPremiumCountryGermanyDeviceiPhone SEOperating SystemiOS 10 15.8.6 My Question or IssueThe app HAD finally been functioning quite well for some time so they decided to change something just for the sake of it I guess and guess what it's bad work a...

Music Fan

Plan Premium Country Germany Device iPhone SE Operating System iOS 10 15.8.6   My Question or Issue The app HAD finally been functioning quite well for some time so they decided to cha...

135 Views

0 replies

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app failure
Developer
Discussion
Possible Bug
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Superuser Contribution Lyrics sharing looks different on iOS

Plan Premium Country Egypy Device 15 pro max Operating System iOS 18 My Question or Issue when i try to share lyrics the box of the lyrics looks normal but the text itself is smaller than usual , a lot smaller is there a fix to this?  

Regular

  Plan Premium Country Egypy Device 15 pro max Operating System iOS 18   My Question or Issue when i try to share lyrics the box of the lyrics looks normal but the tex...

Paula_Vi

Moderator

4400 Views

28 replies

5 likes

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Superuser Contribution Music buffers/stops playing in the car + issues playing downloaded songs if not connected to wifi

PlanPremiumCountryUnited KingdomDevicei phone 15, i phone 16 pro maxMy Question or IssueI have had Spotify premium for several years now and never had any issues connecting my phone via bluetooth to my car until a few months ago. It started when I wa...

Casual Listener

Plan Premium Country United Kingdom Device i phone 15, i phone 16 pro max My Question or Issue I have had Spotify premium for several years now and never had any issues connecting my phone via...

Ando-333

Visitor

7686 Views

9 replies

1 likes

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Solved!!Superuser Contribution Songs skip limit

Hi I was wondering why I am only getting 6 skips per hour on Spotify and why when I open my app and go to play a song I can only listen to it once and most of the time with I go to play a song it plays a song from a artist and not the song I wanted a...

Visitor

Hi I was wondering why I am only getting 6 skips per hour on Spotify and why when I open my app and go to play a song I can only listen to it once and most of the time with I go to play a song it pla...

Kevinstafanski

Visitor

47156 Views

16 replies

4 likes

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Solved!!Superuser Contribution Random music plays when I open the app

When I open my Spotify app it sometimes plays random songs from new artists that I have never heard of and I’m thinking it’s a promotion thing but it’s very annoying and I tried turning off auto play to make it stop but that did nothing, how do I mak...

Visitor

When I open my Spotify app it sometimes plays random songs from new artists that I have never heard of and I’m thinking it’s a promotion thing but it’s very annoying and I tried turning off auto play...

riffrafty

Casual Listener

25129 Views

65 replies

4 likes

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Superuser Contribution my spotify can’t playing together when open shopee

i dont know why, i can’t play song when i open shopee or others e commers. the song automatic stop. so i must quit from shopee for listening the song 沈 it’s really bad. i already remove and installed spotify many times, but still same.PlanFreeCountry...

Visitor

i dont know why, i can’t play song when i open shopee or others e commers. the song automatic stop. so i must quit from shopee for listening the song 🥲 it’s really bad. i already remove and installe...

Paula_Vi

Moderator

24172 Views

4 replies

0 likes

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Superuser Contribution How do i avoid songs stopping while using apps

So i play geometry dash on mute while listening to custom music (which i use spotify for) and the song stops as soon as i open the app.PlanFreeCountryEnglandDeviceiPhone SEOperating SystemiOS 13

Casual Listener

So i play geometry dash on mute while listening to custom music (which i use spotify for) and the song stops as soon as i open the app. Plan Free Country England Device iPhone SE Operating Sys...

roccog

Visitor

3907 Views

3 replies

0 likes

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Superuser Contribution descargas offlice

Planpremiun My Question or Issuecambie de celular y alcance el limite de dispositivos con descargas offlice. cerre sesion en todos los dispositivos, reinstale spotify en iphone y espere pero sigue sin dejarme descargar. necesito que me reseteen los d...

Visitor

Plan premiun   My Question or Issue cambie de celular y alcance el limite de dispositivos con descargas offlice. cerre sesion en todos los dispositivos, reinstale spotify en iphone y espere ...

OscarDC

Moderator

58 Views

1 replies

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Bluetooth plug in receiver automatically reshuffles any playlist whenever connected

PlanPremiumCountryUSADeviceiPhone 15Operating SystemiOS 17.5.1 Spotify is version 9.0.28. My Question or Issue As of a Spotify update within the past two weeks, one before the most current update of 9.0.28, every time I connect to a plug bluetooth re...

Newbie

  Plan Premium Country USA Device iPhone 15 Operating System iOS 17.5.1   Spotify is version 9.0.28.   My Question or Issue   As of a Spotify update within the past ...

john321rose

Newbie

356 Views

1 replies

0 likes

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Solved!! Playlists & song data download?

Plan: Duo/PremiumCountry: MexicoDevice(iPhone 12 Pro, Macbook Pro late 2016)Operating System(iOS Monterey 12.7.6) My Question or IssueI have to keep asking and never get a response. I want to be able to save the data (songs, artist, album) from my pl...

Music Fan

Plan: Duo/Premium Country: Mexico Device (iPhone 12 Pro, Macbook Pro late 2016) Operating System (iOS Monterey 12.7.6)   My Question or Issue I have to keep asking and never get a respon...

Billy-J

Spotify Star

1280 Views

3 replies

0 likes

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Superuser Contribution PLEASE fix poor AirPlay connectivity

Plan: PremiumCountry: USADevice: iPhone 11 Pro , iPad 12.9 3rdGenOperating System iOS, iPadOS My Question or IssueI can play iTunes and youtube, etc., to airplay speakers/HomePod fine all day long. However, Spotify regularly disconnects after a song ...

Regular

Plan: Premium Country: USA Device: iPhone 11 Pro , iPad 12.9 3rdGen Operating System iOS, iPadOS   My Question or Issue I can play iTunes and youtube, etc., to airplay speakers/HomePo...

Paula_Vi

Moderator

9257 Views

44 replies

10 likes

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Superuser Contribution Enable local Songs on ipad

It is so cool that Spotify allows Users to integrate Songs, saved on the local device, to a playlist. I don’t understand why this Feature is not available on Spotify- would be amazing to have it.

Visitor

It is so cool that Spotify allows Users to integrate Songs, saved on the local device, to a playlist. I don’t understand why this Feature is not available on Spotify- would be amazing to have it.&nbs...

Yordan

Moderator

77 Views

1 replies

0 likes

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Solved!!Superuser Contribution Can’t search / sort playlists anymore

Hi,I might be missing something but I can’t sort inside my playlists any longer. Also not able to search inside a playlist. also the search in “your library” doesn’t show any results for songs/artists I know I have in my playlists. What’s going on he...

Casual Listener

Hi, I might be missing something but I can’t sort inside my playlists any longer. Also not able to search inside a playlist.  also the search in “your library” doesn’t show any results f...

Yordan

Moderator

18536 Views

9 replies

4 likes

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Superuser Contribution Car Bluetooth issue - automatically goes on repeat

Lately I’ve noticed my car Bluetooth automatically putting my Spotify playlist/album on repeat instead of just playing through then going to recommended songs. It also seems to cancel out podcasts I have added to my queue. How do I fix this?

Regular

Lately I’ve noticed my car Bluetooth automatically putting my Spotify playlist/album on repeat instead of just playing through then going to recommended songs. It also seems to cancel out podcasts I...

gc123

Regular

2953 Views

6 replies

1 likes

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