Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

245382 Views

27 replies

5 likes

  • 245382 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

130014 Views

119 replies

13 likes

Other
  • 130014 Views
  • 119 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

3232 Views

0 replies

0 likes

iOS
  • 3232 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

309417 Views

62 replies

16 likes

  • 309417 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

133157 Views

19 replies

38 likes

  • 133157 Views
  • 19 replies
  • 38 likes

Superuser Contribution Listening Activity / Messaging Feature Rollout in KSA

PlanPremiumCountryKSADeviceiPhone 17 ProOperating SystemiOS My Question or IssueI’m in KSA, and my Spotify account still doesn’t have the new Listening Activity and Messaging features. Please make them available in KSA as it would be great if users i...

Newbie

Plan Premium Country KSA Device iPhone 17 Pro Operating System iOS    My Question or Issue I’m in KSA, and my Spotify account still doesn’t have the new Listening Activity and Mes...

Novy

Moderator

83 Views

1 replies

0 likes

  • 83 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify pauses when phone calls come through

PlanPremiumCountryUSADeviceiPhone 13 miniOperating SystemiOS 26.6 My Question or IssueHelp! I need to play a Spotify playlist off my iPhone for a family member's funeral. But if a phone call comes in, it pauses Spotify. I have my ringer off and DND o...

Casual Listener

Plan Premium Country USA Device iPhone 13 mini Operating System iOS 26.6    My Question or Issue Help! I need to play a Spotify playlist off my iPhone for a family member's funera...

RJC31

Casual Listener

253 Views

2 replies

0 likes

  • 253 Views
  • 2 replies
  • 0 likes

Superuser Contribution Jams not syncing across two mobile devices

PlanPremiumCountryGermanyDeviceiPhone 17, Samsung Galaxy 26Operating SystemiOS 26.6, Android 16 My Question or IssueI convinced my partner to sign up for Spotify Premium so that we could start a jam and listen to the same music while we go running to...

Newbie

Plan Premium Country Germany Device iPhone 17, Samsung Galaxy 26 Operating System iOS 26.6, Android 16   My Question or Issue I convinced my partner to sign up for Spotify Premium so t...

Joan

Moderator

94 Views

1 replies

0 likes

  • 94 Views
  • 1 replies
  • 0 likes

Superuser Contribution Counting issue in Spotify listening stats

Bonjour, Je rencontre un problème avec mes Stats d’écoute Spotify concernant l’artiste Robins’on et sa chanson « Industriel ». Depuis plusieurs jours, j’écoute cette chanson plusieurs fois par jour. Elle apparaît bien dans mon historique d’écoute, ma...

Casual Listener

Bonjour, Je rencontre un problème avec mes Stats d’écoute Spotify concernant l’artiste Robins’on et sa chanson « Industriel ». Depuis plusieurs jours, j’écoute cette chanson plusieurs fois par jo...

Ivelina

Moderator

184 Views

3 replies

0 likes

  • 184 Views
  • 3 replies
  • 0 likes

Playback bug

PlanPremiumiphone17 pro maxMy Question or IssueWhen there’s a song playing and I touch any search result to play a song, the current songs starts playing from the start, I need to touch the search result song 2 times to play it.

Newbie

Plan Premium iphone17 pro max My Question or Issue When there’s a song playing and I touch any search result to play a song, the current songs starts playing from the start, I need to touch the s...

Billy-J

Spotify Star

65 Views

1 replies

0 likes

iOS bug
playback bug
  • 65 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

Plan Premium Country United States Device (iPhone 13 Pro Max) Operating System (iOS 18.1.1)   My Question or Issue I have a strange issue with my Spotify where it skips when connected ...

pkrpmusic

Newbie

130014 Views

119 replies

13 likes

Other
  • 130014 Views
  • 119 replies
  • 13 likes

Solved!!Superuser Contribution Song unavailable?

PlanPremiumCountryCanadaDeviceiPhone XR, ComputerOperating SystemiOS 12.4.1, Windows 10 My Question or IssueI found a song that was marked “unavailable” and any time I try to play it, it will tell me it is unavailable and “You can still start radio b...

Casual Listener

  Plan Premium Country Canada Device iPhone XR, Computer Operating System iOS 12.4.1, Windows 10   My Question or Issue I found a song that was marked “unavailable” and any time ...

CrazyWhiteKevin

Newbie

70380 Views

17 replies

0 likes

Help
Unavailable Song
  • 70380 Views
  • 17 replies
  • 0 likes

Superuser Contribution Spotify disconnects from bluetooth when open and changes playlists

PlanPremiumOperating System(Iphone 16 running ios 18.4.1vehicle mitsubishi L200 2017My Question or IssueThis issue has been ongoing for maybe 8 months had car for 4/5 years and never used to happen when using spotify via Bluetooth if app is left open...

Newbie

  Plan Premium Operating System (Iphone 16 running ios 18.4.1 vehicle mitsubishi L200 2017 My Question or Issue This issue has been ongoing for maybe 8 months   had car for 4/5 y...

Tomyg

Casual Listener

5297 Views

14 replies

2 likes

  • 5297 Views
  • 14 replies
  • 2 likes

Superuser Contribution “Clear All” button has disappeared when adding/removing a song from multiple playlists

PlanPremiumCountryUSADevice(iPhone 13 Pro Max)Operating System(iOS 17.2.1) My Question or IssueIt used to be that you could press a button that said “Clear All” at the top right when adding/removing a song in order to remove them from all playlists y...

Newbie

Plan Premium Country USA Device (iPhone 13 Pro Max) Operating System (iOS 17.2.1)   My Question or Issue It used to be that you could press a button that said “Clear All” at the top ri...

needforname

Roadie

1711 Views

6 replies

2 likes

  • 1711 Views
  • 6 replies
  • 2 likes

Superuser Contribution Spotify Connect disconnects from Google Home when another iPhone app begins playing audio

I’ve recently started having an issue with Spotify Connect on my iPhone. This appears to have started within the last couple of weeks. Spotify version: 9.1.68Device: iPhonePlayback device: Google Home/Google Home speaker group Issue: When I start Spo...

Visitor

I’ve recently started having an issue with Spotify Connect on my iPhone. This appears to have started within the last couple of weeks.   Spotify version: 9.1.68 Device: iPhone Playback devic...

OscarDC

Moderator

87 Views

1 replies

0 likes

  • 87 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution finding podcasts on spotify kids

I am not able to get to podcasts from my kids spotify account on the spotify kids app on ipad. As an example one of my kids is setup with age 6-12 and I am not able to find the national geographic greeking out podcast on that app

Visitor

I am not able to get to podcasts from my kids spotify account on the spotify kids app on ipad. As an example one of my kids is setup with age 6-12 and I am not able to find the national geographic gr...

kateowensby

Visitor

13724 Views

28 replies

9 likes

  • 13724 Views
  • 28 replies
  • 9 likes

Superuser Contribution Music buffers/stops playing in the car + issues playing downloaded songs if not connected to wifi

PlanPremiumCountryUnited KingdomDevicei phone 15, i phone 16 pro maxMy Question or IssueI have had Spotify premium for several years now and never had any issues connecting my phone via bluetooth to my car until a few months ago. It started when I wa...

Casual Listener

Plan Premium Country United Kingdom Device i phone 15, i phone 16 pro max My Question or Issue I have had Spotify premium for several years now and never had any issues connecting my phone via...

JessTakesMinutes

Newbie

9265 Views

10 replies

1 likes

  • 9265 Views
  • 10 replies
  • 1 likes

Fix the Queue window size for ipads!!

Premium NZIPAD 17.5 (9th Gen) AND 18.6 (8th Gen) using the App.You have gone from full screen in iOS 17.5 to a little box in the middle of the screen in iOS 18.6!! You expect us to sit there and scroll down for hours in our larger playlists. Spotify ...

Roadie

Premium  NZ IPAD 17.5 (9th Gen) AND 18.6 (8th Gen) using the App. You have gone from full screen in iOS 17.5 to a little box in the middle of the screen in iOS 18.6!! You expect us to sit the...

h4040

Roadie

191 Views

2 replies

0 likes

IPad iOS
Queue function
  • 191 Views
  • 2 replies
  • 0 likes

Superuser Contribution How to rename a playlist

Available instructions say to go to the 3 dots at the top of the playlist, and choose from the menu. The instruction said it worked for both Android and IOS devices but neither of my devices have dots. So how can I rename a playlist?

Newbie

Available instructions say to go to the 3 dots at the top of the playlist, and choose from the menu. The instruction said it worked for both Android and IOS devices but neither of my devices have do...

Yordan

Moderator

7585 Views

5 replies

1 likes

  • 7585 Views
  • 5 replies
  • 1 likes

Superuser Contribution Spotify app on family set up apple watch

I got my daughter an apple watch 7 with cell service. It looks like as of a few days ago, I should have the ability to add the app to her watch so she can play music from there directly without a phone. It still won't let me download it on her watch....

Visitor

I got my daughter an apple watch 7 with cell service. It looks like as of a few days ago, I should have the ability to add the app to her watch so she can play music from there directly without a pho...

landmark4

Casual Listener

36577 Views

30 replies

9 likes

Premium for Family
  • 36577 Views
  • 30 replies
  • 9 likes

Superuser Contribution Audiobooks repeat chapters

Plan Premium Country USA Device iPhone 12 Pro Operating System iOS 26.5 My Question or Issue When I use my phone on Apple CarPlay through my 2025 Subaru Forester, the chapter will repeat over and over. The queue will show that same current chapter mu...

Casual Listener

Plan Premium Country USA Device iPhone 12 Pro Operating System iOS 26.5   My Question or Issue When I use my phone on Apple CarPlay through my 2025 Subaru Forester, the chapt...

Raebobaggins

Visitor

3984 Views

43 replies

5 likes

Audiobooks
Carplay
chapters
iOS
repeat
  • 3984 Views
  • 43 replies
  • 5 likes

Superuser Contribution Unable to change the order of my songs in my playlist

I tried just about everything and I can only move individual songs. On the desktop app, I can change it to "recently added" but I cant do that on my phone app. Ive reinstalled and everything. I have an Iphone 13.

Visitor

I tried just about everything and I can only move individual songs. On the desktop app, I can change it to "recently added" but I cant do that on my phone app. Ive reinstalled and everything. I have ...

Maria

Moderator

79 Views

1 replies

0 likes

  • 79 Views
  • 1 replies
  • 0 likes

Superuser Contribution Re: Audiobooks don’t play next chapter

Flagging that this is still an issue in 2026!!! This issue has been flagged for some time now by multiple users. Come on Spotify get it sorted this is clearly an issue on your end

Casual Listener

Flagging that this is still an issue in 2026!!! This issue has been flagged for some time now by multiple users. Come on Spotify get it sorted this is clearly an issue on your end 

Jm9688

Visitor

1756 Views

10 replies

1 likes

  • 1756 Views
  • 10 replies
  • 1 likes

Superuser Contribution Issues with SharePlay

PlanPremiumCountryUnited StatesDeviceIPhone SE 2020Operating SystemIOS 15.1My Question or IssueHi, I am unable to get SharePlay to work properly. All parties are using IOS 15.1 and Spotify version 8.6.78.419. After opening the app during a FaceTime, ...

Newbie

  Plan Premium Country United States Device IPhone SE 2020 Operating System IOS 15.1 My Question or Issue Hi, I am unable to get SharePlay to work properly. All parties are using IOS 1...

roseboop

Newbie

32471 Views

16 replies

4 likes

  • 32471 Views
  • 16 replies
  • 4 likes

Superuser Contribution Music not playing over cellular data

I’m having a very similar issue. Basically, Spotify only works if I’m on WiFi, if I’m on cellular data, it thinks I’m offline. I’ve tried clearing the cache, clearing downloads, reinstalling the app, updating iPhone to the latest OS, checked Spotify ...

Casual Listener

I’m having a very similar issue. Basically, Spotify only works if I’m on WiFi, if I’m on cellular data, it thinks I’m offline.   I’ve tried clearing the cache, clearing downloads, reinstalli...

Marielgalvez20

Visitor

2958 Views

8 replies

0 likes

  • 2958 Views
  • 8 replies
  • 0 likes