Help Wizard

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  • Get Started
  • Ongoing Issues

Not sure where to start?

Here are a few different ways to find help within the community:

  1. Use the search box at the top of the page to see if your question has already been asked and answered
  2. Have a look through our list of FAQs (here's the link!)
  3. Browse to one of the help categories listed below and ask a question to the community. Don't be nervous... we're a friendly bunch

We would always suggest searching for answers before you post a question in case someone has recently asked the same thing before.

Help categories

  • Basic view
  • Detailed view
101826Posts
2 years ago

Account & Payment

331617Posts
1 hour ago
72117Posts
1 hour ago
32131Posts
11 hours ago
13171Posts
1 day ago

Using Spotify

29814Posts
6 mins ago
43159Posts
3 hours ago
8661Posts
1 day ago
155Posts
130 days ago
86722Posts
10 mins ago

Listen Everywhere

129636Posts
4 years ago
152415Posts
8 mins ago
86575Posts
2 hours ago
32792Posts
5 hours ago
10865Posts
5 years ago
1405Posts
7 hours ago