Announcements

Help Wizard

Step 1

NEXT STEP

Library download bubble missing

Library download bubble missing

Using Premium (9.1.72.1896) on iPhone 17 Pro in UK. IOS 26.6

 

My Question or Issue

when I go to Your Library I see the playlist/podcast/Album/Audiobook bubbles but I no longer see the DOWNLOADED bubble. I know by going into airplane mode I have downloaded material. So under normal viewing circumstances I can not filter them. So far I have tried to:

 

Clear the cache

Log out and log in (twice)

Reinstalled the app

 

Nothing has worked. 

 

What am I missing?

 

thanks

 

Reply
4 Replies

Hey @pmwhf, welcome to the Spotify Community! 🎵

 

Could you please share a screenshot of the same? That will help me take a closer look at the issue and remember to hide any personal info from the screenshot. 🙂

AmaySpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Hi

 

Thanks for the reply. See attached. There should be a DOWNLOADED bubble next to ALBUM

 

IMG_4164.png

Hey @pmwhf,

 

Thanks for the screenshot!

 

The "Downloaded" filter is dynamic and will completely disappear if the app thinks you have no downloads at the moment. Since you mentioned reinstalling the app, it could be possible that the ones you already had were removed when you did that. We'd recommend the following to see if the filter will appear:

  1. Go to any album/playlist you want to download
  2. Look for the downward arrow icon (the download button) below the title
  3. If it's not green (or filled in), tap it to download the content. Once that's done, check if the filter bubble will reappear in Your Library

Keep us posted.

DessiModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a "Like".
Are you new to the Community? Take a moment to introduce yourself!

Got it. Thanks 

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 5 years ago  in Social & Random