Play button stuck

[4thaunt]

Plan

Free/Premium

Country

Singapore 

Device

Iphone 16

Operating 

iOS 26

My Question or Issue

Play button doesn’t work even after completing all the usual steps: log off/on, restart device, basic uninstall/install, clean uninstall/install, 

I can toggle between playlists but unable to play any songs. Non of the songs are greyed out, I’m on cellular data. Totally no issue previously. 

[Joan]

Hi there @4thaunt,

Thanks for reaching out. We'll be happy to help you enjoy all your music to the fullest.

You've done some great troubleshooting already, so let's delve deeper and see what's happening here. When did this issue first occur? Did it coincide with an update to the Spotify app or iOS? When you press the play button, does the progress bar move as if the song is playing but no audio comes out or is the whole app unresponsive?

Consider testing if the same happens on different networks, both various Wi-Fi networks and on mobile data. If you use a VPN, disable it as it may be blocking the proper server connection and causing the playback to fail.

Let us know how it goes.