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Premium Student

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Forum Posts

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

  • Newbie
  • akazzzzzz_
  • Visitor
  • 24407 Views
  • 18 replies
  • 0 likes
  • Premium for Students
  • 24407 Views
  • 18 replies
  • 0 likes

Superuser Contribution Can't renew student discount though I transferred to a new school

My premium student plan expires on 12/8/2024, but Spotify doesn't allow me to renew it because I've reached the 4-year extension. They said I can't get the student discount anymore, though I'm still enrolling in a school. I went to a school and used ...

  • Visitor
  • My premium student plan expires on 12/8/2024, but Spotify doesn't allow me to renew it because I've reached the 4-year extension. They said I can't get the student discount anymore, though I'm still ...
  • AlejaR
  • Moderator
  • 286 Views
  • 1 replies
  • 0 likes
  • 286 Views
  • 1 replies
  • 0 likes

Superuser Contribution Is it possible to refund this month's payment and pay again, but as a stude

Hello!Unfortunately I didn't receive the notification that my spotify account needs to be upgraded to student status.This month's payment was made as an individual premium. Is it possible to refund this month's payment and pay again, but as a student...

  • Visitor
  • Hello! Unfortunately I didn't receive the notification that my spotify account needs to be upgraded to student status. This month's payment was made as an individual premium. Is it possible to re...
  • Googlyyy
  • Visitor
  • 421 Views
  • 3 replies
  • 0 likes
  • 421 Views
  • 3 replies
  • 0 likes

Im a military student,how can i prove it?

Im a military student, and i want to renew my student subscription. How can I do this?

  • Visitor
  • Im a military student, and i want to renew my student subscription. How can I do this?
  • Maxim
  • Spotify Star
  • 140 Views
  • 1 replies
  • 0 likes
  • 140 Views
  • 1 replies
  • 0 likes

Superuser Contribution Hulu

I am not seeing anywhere under my account a tab for "servies" or Hulu. I am trying to sign up for the hulu that is included in the premium student plan.

  • Newbie
  • I am not seeing anywhere under my account a tab for "servies" or Hulu. I am trying to sign up for the hulu that is included in the premium student plan. 
  • Vasil
  • Moderator
  • 968 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 968 Views
  • 1 replies
  • 0 likes

Superuser Contribution plan değişikliği yapıldığında önceki plan ücretini odemelimiyiz

öğrenci planimin süresi bittiği için habersiz bireysel hesaba geçilmiş ancak ödeme yapmadım ve fatura kesim tarihinde hemen öğrenci üyeliğimi yeniledim kesilen bireysel üyelik ücretini ödemeli miyim

  • Visitor
  • öğrenci planimin süresi bittiği için habersiz bireysel hesaba geçilmiş ancak ödeme yapmadım ve fatura kesim tarihinde hemen öğrenci üyeliğimi yeniledim kesilen bireysel üyelik ücretini ödemeli miyim
  • Vasil
  • Moderator
  • 203 Views
  • 1 replies
  • 0 likes
  • 203 Views
  • 1 replies
  • 0 likes

Premium Individual still appearing on my account even if I already changed it to Premium student

My Question or IssueHi! I forgot to renew my premium student last month so my premium subscription changed to premium individual. I have now confirmed my student status and got confirmed. I tried to change my plan TWICE and paid TWICE but premium ind...

  • Casual Listener
  • My Question or Issue Hi! I forgot to renew my premium student last month so my premium subscription changed to premium individual. I have now confirmed my student status and got confirmed. I tried t...
  • Maxim
  • Spotify Star
  • 334 Views
  • 3 replies
  • 0 likes
  • Premium for Students
  • 334 Views
  • 3 replies
  • 0 likes

Your last payment didn't work

The payment was successful but its still showing your last payment didn't work

  • Visitor
  • The payment was successful but its still showing your last payment didn't work
  • user-removed
  • Not applicable
  • 484 Views
  • 2 replies
  • 0 likes
  • 484 Views
  • 2 replies
  • 0 likes

Student Discount in Bulgaria

Hello, Is there an option to enable student discount in Spotify for Bulgarian students ? When I tray to change the subscription plan, all it gives me, as options is switching back to Free, Family and Yearly membership. If there is no option to use th...

  • Newbie
  • Hello,   Is there an option to enable student discount in Spotify for Bulgarian students ?   When I tray to change the subscription plan, all it gives me, as options is switching b...
  • Trombon
  • Visitor
  • 7623 Views
  • 7 replies
  • 2 likes
  • 7623 Views
  • 7 replies
  • 2 likes

Superuser Contribution Been paying for premium student but can’t anymore after the increase

I don’t know what’s going on, but I have been paying for premium student plan for months now with no problems. Then there was an increase in the charge and for some reason it keeps coming up failed payment and I can’t pay anymore. This is really frus...

  • Casual Listener
  • I don’t know what’s going on, but I have been paying for premium student plan for months now with no problems. Then there was an increase in the charge and for some reason it keeps coming up failed p...
  • adeeburgess
  • Casual Listener
  • 286 Views
  • 4 replies
  • 0 likes
  • Premium for Students
  • 286 Views
  • 4 replies
  • 0 likes

About student plan issue

While payment, I am getting the error like "It looks like you've taken a trial before, which means you aren't eligible for this offer. But you can still get student premium."Planstudent premium ( RS. 59)CountryINDIADevice(Laptop ,Redmi Note 10 pro)Op...

  • Visitor
  • While payment, I am getting the error like "It looks like you've taken a trial before, which means you aren't eligible for this offer. But you can still get student premium." Plan student premium (...
  • Maxim
  • Spotify Star
  • 308 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 308 Views
  • 1 replies
  • 0 likes

Superuser Contribution Over charged

Hello, in 2023 I signed up for student Premium and it was going fine. All of a sudden Spotify changed my plan to Premium regular and start charging me $12 instead of $5. I don't know what happened but I really want my money back. Then I re-signed up ...

  • Visitor
  •   Hello, in 2023 I signed up for student Premium and it was going fine. All of a sudden Spotify changed my plan to Premium regular and start charging me $12 instead of $5. I don't know what hap...
  • Vasil
  • Moderator
  • 456 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 456 Views
  • 1 replies
  • 0 likes

Spotify saying im not eligible for student plan

PlanStudentCountryIrelandDeviceiPhone 11Operating Systemios 18.0.1 My Question or Issuei am trying to purchase the student plan and have gone through the entire process of verifying im a student and have gotten a confirmation email from spotify sayin...

  • Visitor
  •   Plan Student Country Ireland Device iPhone 11 Operating System ios 18.0.1   My Question or Issue i am trying to purchase the student plan and have gone through the entire proce...
  • Maxim
  • Spotify Star
  • 393 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 393 Views
  • 1 replies
  • 0 likes

Superuser Contribution Activate student premium doesn't work

Dear Spotify Support,I am writing to report an issue I encountered while attempting to activate my student subscription on Spotify.Despite following the required steps to verify my eligibility and complete the subscription process, my student discoun...

  • Visitor
  • Dear Spotify Support, I am writing to report an issue I encountered while attempting to activate my student subscription on Spotify. Despite following the required steps to verify my eligibilit...
  • Ivelina
  • Moderator
  • 202 Views
  • 1 replies
  • 0 likes
  • 202 Views
  • 1 replies
  • 0 likes

Superuser Contribution can't buy spotify premium student while I'm verified

I already applied for verification in 2022 and was approved to get the premium for students. So far I haven't purchased it and will subscribe to student premium this year but I can't buy it. Every time I want to purchase, I am asked for verification ...

  • Visitor
  • I already applied for verification in 2022 and was approved to get the premium for students. So far I haven't purchased it and will subscribe to student premium this year but I can't buy it. Every t...
  • Not applicable
  • 668 Views
  • 2 replies
  • 1 likes
  • 668 Views
  • 2 replies
  • 1 likes

Superuser Contribution Verifique erróneamente otra cuenta de spotify para el descuento estudiantil

Tenía una cuenta random y pasé verificarla para obtener la cuenta premium pero esa no es mi cuenta actual y no recuerdo cuál es la contraseña o usuario

  • Visitor
  • Tenía una cuenta random y pasé verificarla para obtener la cuenta premium pero esa no es mi cuenta actual y no recuerdo cuál es la contraseña o usuario
  • OscarDC
  • Moderator
  • 163 Views
  • 1 replies
  • 0 likes
  • 163 Views
  • 1 replies
  • 0 likes

Superuser Contribution I cannot subscribe to student plans despite being verified student

Plan/PremiumCountry DeviceRedmi note 6 pro My Question or IssueIs Spotify deliberately blocking me from subscribing to student plans? This is a dark pattern I noticed. I'm a verified student, and inspite of that, I'm unable to subscribe to student pl...

  • Visitor
  • ...our latest tactic to extract money from students? Shame on you, Spotify.   
  • Arpita30
  • Visitor
  • 465 Views
  • 2 replies
  • 0 likes
  • Premium for Students
  • 465 Views
  • 2 replies
  • 0 likes

Superuser Contribution This link doesnt work- Student Premium

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWhenever I try to go through the process of obtaining Student Premium, it just doesn't work. ...

  • Newbie
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Wheneve...
  • Dessi
  • Moderator
  • 184 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 184 Views
  • 1 replies
  • 0 likes

Superuser Contribution i changed to student plan and i just paid a regular premium

like a week ago I registered as student in the web and i changed it to student plan, i was going to pay the student plan the next pay but now i see i pay the regular premium, id like to have the diference of the plan, ive already send my documents to...

  • Visitor
  • like a week ago I registered as student in the web and i changed it to student plan, i was going to pay the student plan the next pay but now i see i pay the regular premium, id like to have the dife...
  • g12bbq0f8xku64cglj3h
  • Visitor
  • 992 Views
  • 2 replies
  • 0 likes
  • 992 Views
  • 2 replies
  • 0 likes