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Solved!! Premium Student Hulu Access

My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...

Newbie

confusedstudent

Visitor

9305 Views

10 replies

1 likes

Premium for Students
  • 9305 Views
  • 10 replies
  • 1 likes

Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

pjanas

Newbie

135645 Views

98 replies

139 likes

Premium for Students
  • 135645 Views
  • 98 replies
  • 139 likes

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

Newbie

bktpycq32396kl53n1fk

Newbie

32043 Views

19 replies

1 likes

Premium for Students
  • 32043 Views
  • 19 replies
  • 1 likes

I have premium student an i choose auto renew and I cancle auto pay and I

So I recently 1 month back choose remind student and I choose auto pay and for reason I cancle auto p pay and now my student plan is expired cos I not continue auto pay and I don't know how to do it back

Visitor

So I recently 1 month back choose remind student and I choose auto pay and for reason I cancle auto p pay and now my student plan is expired cos I not continue auto pay and I don't know how to do it...

ribezaz

Spotify Star

355 Views

1 replies

1 likes

  • 355 Views
  • 1 replies
  • 1 likes

I can't log into my hulu account using my spotify student

I have student premium for spotify and it says that a hulu account is included but I cannot figure out how to use it

Visitor

I have student premium for spotify and it says that a hulu account is included but I cannot figure out how to use it

Billy-J

Spotify Star

397 Views

1 replies

0 likes

  • 397 Views
  • 1 replies
  • 0 likes

where is my premium

I booked a 3 month free trial and it’s now gone after nit even 24 hours

Visitor

I booked a 3 month free trial and it’s now gone after nit even 24 hours

Billy-J

Spotify Star

301 Views

1 replies

0 likes

  • 301 Views
  • 1 replies
  • 0 likes

Superuser Contribution Add the university to the list of available universities for student discount

The University "Черкаський інститут пожежної безпеки імені Героїв Чорнобиля Національного університету цивільного захисту України" is not on the list of available. The university produces highly trained firefighters. Why not add this university to th...

Casual Listener

The University "Черкаський інститут пожежної безпеки імені Героїв Чорнобиля Національного університету цивільного захисту України" is not on the list of available. The university produces highly...

Get9l

Casual Listener

365 Views

2 replies

0 likes

  • 365 Views
  • 2 replies
  • 0 likes

Superuser Contribution Why show "You're out of offline devices?" while not downloaded anywhere.

I've Premium Student subscription, before that it was working perfectly. But issue arrises when i reseted my phone multiple time without logging out and clearing downloads of shopify. Currently It's logged in on on my mac, tab, and phone at no device...

Visitor

I've Premium Student subscription, before that it was working perfectly. But issue arrises when i reseted my phone multiple time without logging out and clearing downloads of shopify. Currently It's ...

OscarDC

Moderator

373 Views

1 replies

0 likes

  • 373 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium Student Consecutive Subscription

At the moment Spotify offers ₱75 for the first three months for the student plan, and then after that it's ₱75 per month.Let's say I purchased the ₱75 for the first three months, and then don't purchase it for the fourth month, but then buy premium a...

Newbie

At the moment Spotify offers ₱75 for the first three months for the student plan, and then after that it's ₱75 per month. Let's say I purchased the ₱75 for the first three months, and...

Maxim

Spotify Star

1239 Views

1 replies

0 likes

Premium for Students
  • 1239 Views
  • 1 replies
  • 0 likes

I pay for the premium family but I am a student who wants to change plan

I am currently paying for premium family but now that everyone can afford their own Spotify account and I am a student I would like to switch to the student plan. I tried to change it and verify using my student email but it said I am not eligible fo...

Visitor

I am currently paying for premium family but now that everyone can afford their own Spotify account and I am a student I would like to switch to the student plan. I tried to change it and verify usin...

Maxim

Spotify Star

284 Views

1 replies

0 likes

  • 284 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify premium student

I just started spotify premium student but they sent me an email saying my payment is going to be for 21.99 SAR when while applying for premium student it said 10.99 SAR…

Visitor

I just started spotify premium student but they sent me an email saying my payment is going to be for 21.99 SAR when while applying for premium student it said 10.99 SAR… 

OscarDC

Moderator

572 Views

1 replies

0 likes

Premium for Students
  • 572 Views
  • 1 replies
  • 0 likes

Hola, me cobraron 3 veces en mí cuenta

Un pago corresponde al pago total de plan estudiantil, pero los otros dos no coinciden con ningún plan

Visitor

Un pago corresponde al pago total de plan estudiantil, pero los otros dos no coinciden con ningún plan

Anyk17

Spotify Star

201 Views

1 replies

0 likes

  • 201 Views
  • 1 replies
  • 0 likes

Superuser Contribution My plan suddenly changed to premium family plan

Like I was listening to music and the notification says that I have switched to family.When I try to switch to student at first it states that you are eligible but then at the payment section it says I’m not eligible

Visitor

Like I was listening to music and the notification says that I have switched to family. When I try to switch to student at first it states that you are eligible but then at the payment section it sa...

robinsons

Visitor

1657 Views

2 replies

0 likes

Premium for Students
  • 1657 Views
  • 2 replies
  • 0 likes

I verified the wrong account for the student discount. How do I fix it?

I was logged into my old account when I verified and it said if this was the wrong account just log into the right one and it will be fine but then it said my information was already used.

Visitor

I was logged into my old account when I verified and it said if this was the wrong account just log into the right one and it will be fine but then it said my information was already used.

AdamDamon

Spotify Star

412 Views

1 replies

0 likes

  • 412 Views
  • 1 replies
  • 0 likes

Superuser Contribution can i buy student premium plan after buyin' individual plan both of 59,

So my question is that I'm thinkin' to take 3 months individual plan which is of 59 nd after that can I take student plan as at that time i would be eligible for that ??

Visitor

So my question is that I'm thinkin' to take 3 months individual plan which is of 59 nd after that can I take student plan as at that time i would be eligible for that ??

Novy

Moderator

387 Views

1 replies

0 likes

  • 387 Views
  • 1 replies
  • 0 likes

Premium for students

I have already submitted the documents and is eligible for a student premium till 5/12/2025 according to SheerId. After that, in the next step they asked me to choose a plan between 59 for 2 months then 59/month, and a one time payment PlanStudent/Pr...

Visitor

I have already submitted the documents and is eligible for a student premium till 5/12/2025 according to SheerId. After that, in the next step they asked me to choose a plan between 59 for 2 months t...

Billy-J

Spotify Star

604 Views

1 replies

0 likes

Premium for Students
  • 604 Views
  • 1 replies
  • 0 likes

Solved!! Can I get Student Premium using a VPN to switch countries since its not available in mine

PlanPremium IndividualCountryCyprus My Question or IssueMy university is listed as an eligible institution that offers a student discount for premium but the problem is that its listed under Greece instead of Cyprus. So I was wondering if its possibl...

Newbie

Plan Premium Individual Country Cyprus   My Question or Issue My university is listed as an eligible institution that offers a student discount for premium but the problem is that its list...

Maxim

Spotify Star

554 Views

1 replies

0 likes

Premium for Students
  • 554 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution I am not able to select a plan for student premium in Spotify app

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Not applicable

8960 Views

44 replies

0 likes

Premium for Students
  • 8960 Views
  • 44 replies
  • 0 likes

Superuser Contribution Subscription Concern

PlanStudent Premium CountryUnited States DeviceLaptop Operating SystemWindows 10 My Question or IssueI recently purchased the Premium Student plan on 11/26, and I'm aware that it'll start charging on the next billing date (12/27). However, I was wond...

Casual Listener

Plan Student Premium  Country United States  Device Laptop  Operating System Windows 10    My Question or Issue I recently purchased the Premium Student...

Joan

Moderator

301 Views

1 replies

0 likes

Premium for Students
  • 301 Views
  • 1 replies
  • 0 likes

Superuser Contribution Account Student Hacked and deleted...How I recover?

I'm living on Portugal and I had a premium student, but my account was hacked from Colombia, I managed to recover the mail but how did they delete the premium account, the SheerId now block my University ID showing Verification Limited Exceeded. How ...

Newbie

I'm living on Portugal and I had a premium student, but my account was hacked from Colombia, I managed to recover the mail but how did they delete the premium account, the SheerId now block my U...

Joan

Moderator

317 Views

1 replies

0 likes

Premium for Students
  • 317 Views
  • 1 replies
  • 0 likes