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Premium Student

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Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

Scarebear

Visitor

133027 Views

97 replies

137 likes

Premium for Students
  • 133027 Views
  • 97 replies
  • 137 likes

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

Newbie

bktpycq32396kl53n1fk

Newbie

31318 Views

19 replies

1 likes

Premium for Students
  • 31318 Views
  • 19 replies
  • 1 likes

Superuser Contribution Why show "You're out of offline devices?" while not downloaded anywhere.

I've Premium Student subscription, before that it was working perfectly. But issue arrises when i reseted my phone multiple time without logging out and clearing downloads of shopify. Currently It's logged in on on my mac, tab, and phone at no device...

Visitor

I've Premium Student subscription, before that it was working perfectly. But issue arrises when i reseted my phone multiple time without logging out and clearing downloads of shopify. Currently It's ...

OscarDC

Moderator

366 Views

1 replies

0 likes

  • 366 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium Student Consecutive Subscription

At the moment Spotify offers ₱75 for the first three months for the student plan, and then after that it's ₱75 per month.Let's say I purchased the ₱75 for the first three months, and then don't purchase it for the fourth month, but then buy premium a...

Newbie

At the moment Spotify offers ₱75 for the first three months for the student plan, and then after that it's ₱75 per month. Let's say I purchased the ₱75 for the first three months, and...

Maxim

Spotify Star

1031 Views

1 replies

0 likes

Premium for Students
  • 1031 Views
  • 1 replies
  • 0 likes

I pay for the premium family but I am a student who wants to change plan

I am currently paying for premium family but now that everyone can afford their own Spotify account and I am a student I would like to switch to the student plan. I tried to change it and verify using my student email but it said I am not eligible fo...

Visitor

I am currently paying for premium family but now that everyone can afford their own Spotify account and I am a student I would like to switch to the student plan. I tried to change it and verify usin...

Maxim

Spotify Star

281 Views

1 replies

0 likes

  • 281 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify premium student

I just started spotify premium student but they sent me an email saying my payment is going to be for 21.99 SAR when while applying for premium student it said 10.99 SAR…

Visitor

I just started spotify premium student but they sent me an email saying my payment is going to be for 21.99 SAR when while applying for premium student it said 10.99 SAR… 

OscarDC

Moderator

564 Views

1 replies

0 likes

Premium for Students
  • 564 Views
  • 1 replies
  • 0 likes

Hola, me cobraron 3 veces en mí cuenta

Un pago corresponde al pago total de plan estudiantil, pero los otros dos no coinciden con ningún plan

Visitor

Un pago corresponde al pago total de plan estudiantil, pero los otros dos no coinciden con ningún plan

Anyk17

Spotify Star

199 Views

1 replies

0 likes

  • 199 Views
  • 1 replies
  • 0 likes

Superuser Contribution My plan suddenly changed to premium family plan

Like I was listening to music and the notification says that I have switched to family.When I try to switch to student at first it states that you are eligible but then at the payment section it says I’m not eligible

Visitor

Like I was listening to music and the notification says that I have switched to family. When I try to switch to student at first it states that you are eligible but then at the payment section it sa...

robinsons

Visitor

1634 Views

2 replies

0 likes

Premium for Students
  • 1634 Views
  • 2 replies
  • 0 likes

I verified the wrong account for the student discount. How do I fix it?

I was logged into my old account when I verified and it said if this was the wrong account just log into the right one and it will be fine but then it said my information was already used.

Visitor

I was logged into my old account when I verified and it said if this was the wrong account just log into the right one and it will be fine but then it said my information was already used.

AdamDamon

Spotify Star

403 Views

1 replies

0 likes

  • 403 Views
  • 1 replies
  • 0 likes

Superuser Contribution can i buy student premium plan after buyin' individual plan both of 59,

So my question is that I'm thinkin' to take 3 months individual plan which is of 59 nd after that can I take student plan as at that time i would be eligible for that ??

Visitor

So my question is that I'm thinkin' to take 3 months individual plan which is of 59 nd after that can I take student plan as at that time i would be eligible for that ??

Novy

Moderator

376 Views

1 replies

0 likes

  • 376 Views
  • 1 replies
  • 0 likes

Premium for students

I have already submitted the documents and is eligible for a student premium till 5/12/2025 according to SheerId. After that, in the next step they asked me to choose a plan between 59 for 2 months then 59/month, and a one time payment PlanStudent/Pr...

Visitor

I have already submitted the documents and is eligible for a student premium till 5/12/2025 according to SheerId. After that, in the next step they asked me to choose a plan between 59 for 2 months t...

Billy-J

Spotify Star

531 Views

1 replies

0 likes

Premium for Students
  • 531 Views
  • 1 replies
  • 0 likes

Solved!! Can I get Student Premium using a VPN to switch countries since its not available in mine

PlanPremium IndividualCountryCyprus My Question or IssueMy university is listed as an eligible institution that offers a student discount for premium but the problem is that its listed under Greece instead of Cyprus. So I was wondering if its possibl...

Newbie

Plan Premium Individual Country Cyprus   My Question or Issue My university is listed as an eligible institution that offers a student discount for premium but the problem is that its list...

Maxim

Spotify Star

475 Views

1 replies

0 likes

Premium for Students
  • 475 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution I am not able to select a plan for student premium in Spotify app

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Not applicable

8148 Views

44 replies

0 likes

Premium for Students
  • 8148 Views
  • 44 replies
  • 0 likes

Superuser Contribution Subscription Concern

PlanStudent Premium CountryUnited States DeviceLaptop Operating SystemWindows 10 My Question or IssueI recently purchased the Premium Student plan on 11/26, and I'm aware that it'll start charging on the next billing date (12/27). However, I was wond...

Casual Listener

Plan Student Premium  Country United States  Device Laptop  Operating System Windows 10    My Question or Issue I recently purchased the Premium Student...

Joan

Moderator

286 Views

1 replies

0 likes

Premium for Students
  • 286 Views
  • 1 replies
  • 0 likes

Superuser Contribution Account Student Hacked and deleted...How I recover?

I'm living on Portugal and I had a premium student, but my account was hacked from Colombia, I managed to recover the mail but how did they delete the premium account, the SheerId now block my University ID showing Verification Limited Exceeded. How ...

Newbie

I'm living on Portugal and I had a premium student, but my account was hacked from Colombia, I managed to recover the mail but how did they delete the premium account, the SheerId now block my U...

Joan

Moderator

313 Views

1 replies

0 likes

Premium for Students
  • 313 Views
  • 1 replies
  • 0 likes

Can I get student premium after I get the individual premium once

PlanStudent PremiumCountryBangladeshMy Question or IssueSo I have been offered the welcome back offer for individual premium. I had been using the student premium for a while before. So, can I switch back to the student premium after I am done with t...

Newbie

Plan Student Premium Country Bangladesh My Question or Issue So I have been offered the welcome back offer for individual premium. I had been using the student premium for a while before. So, ca...

Maxim

Spotify Star

210 Views

1 replies

0 likes

Premium for Students
  • 210 Views
  • 1 replies
  • 0 likes

Hello, I'm a student, I had a student subscription, but you withdrew the am

Hello, I'm a student, I had a student subscription, but you withdrew the amount of money for an individual sub-subscribe, please take money only for a subscription for students and please return the rest of the amounts, my last money. I will provide ...

Visitor

Hello, I'm a student, I had a student subscription, but you withdrew the amount of money for an individual sub-subscribe, please take money only for a subscription for students and please return t...

Maxim

Spotify Star

205 Views

1 replies

0 likes

  • 205 Views
  • 1 replies
  • 0 likes

I have paid student premium. But I am not getting premium in my account

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Egor__Korol

Visitor

238 Views

2 replies

0 likes

Premium for Students
  • 238 Views
  • 2 replies
  • 0 likes

Why is Spotify is charging me double for next month's subscription?

I just paid my subscription fee for premium student and it says my next billing is double the original price and I would like to know why??

Casual Listener

I just paid my subscription fee for premium student and it says my next billing is double the original price and I would like to know why??

Maxim

Spotify Star

257 Views

1 replies

0 likes

  • 257 Views
  • 1 replies
  • 0 likes