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Solved!! Premium Student Hulu Access

My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...

Newbie

Azra0

Visitor

19320 Views

11 replies

1 likes

Premium for Students
  • 19320 Views
  • 11 replies
  • 1 likes

Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

Mimi_1

Visitor

159196 Views

108 replies

147 likes

Premium for Students
  • 159196 Views
  • 108 replies
  • 147 likes

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

Newbie

bktpycq32396kl53n1fk

Newbie

36476 Views

19 replies

1 likes

Premium for Students
  • 36476 Views
  • 19 replies
  • 1 likes

Verified my discount to a wrong account

PlanPremium Student Country: South Africa DeviceSamsung Galaxy A05s Operating SystemAndroid My Question or IssueI got my student discount. When I verified my account, I accidentally verified the wrong account. How do I switch verification?

Visitor

Plan Premium Student   Country: South Africa   Device Samsung Galaxy A05s   Operating System Android    My Question or Issue I got my student discount. When I ve...

Billy-J

Spotify Star

1807 Views

3 replies

0 likes

Premium for Students
  • 1807 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

Newbie

Plan Premium Country United Kingdom  Device (iPhone 7, Macbook Pro late 2016) Operating System (iOS)   My Question or Issue I have tried to change my subscription to student ...

bktpycq32396kl53n1fk

Newbie

36476 Views

19 replies

1 likes

Premium for Students
  • 36476 Views
  • 19 replies
  • 1 likes

Can I get my money back?

I have a student premium account for €6,99, spotify took €10,99 of my bankaccount

Visitor

I have a student premium account for €6,99, spotify took €10,99 of my bankaccount

Jose_M

Spotify Star

747 Views

1 replies

0 likes

  • 747 Views
  • 1 replies
  • 0 likes

Superuser Contribution Switched from Duo to student, now cant undo

Hi, I recently tried to switch my premium duo account to a student plan as my husband is a student. However, we didnt realize that is only for 1 person, and I added his student knfo to my account. I cancelled immediately, but I want the student accou...

Visitor

Hi,   I recently tried to switch my premium duo account to a student plan as my husband is a student. However, we didnt realize that is only for 1 person, and I added his student knfo to my ac...

Joan

Moderator

656 Views

1 replies

0 likes

Premium for Students
  • 656 Views
  • 1 replies
  • 0 likes

Superuser Contribution Payment failed

PlanPremium for studentsCountry Deviceiphone 14 pro max and laptopOperating Systemios 18, windows 11 My Question or Issueso previously I subscribed to the 99tk/month plan paying through my mobile operator but unfortunately the 2nd months' payment fai...

Visitor

  Plan Premium for students Country   Device iphone 14 pro max and laptop Operating System ios 18, windows 11   My Question or Issue so previously I subscribed to the 99tk/m...

Susan_GP

Moderator

768 Views

1 replies

0 likes

Premium for Students
  • 768 Views
  • 1 replies
  • 0 likes

payment fail

Hi i’m trying to pay for spotify student premium and every time I put in my card information it says payment fail. There’s money in my account and i’ve also checked to see if i qualify for the student premium, and i do. I don’t understand why it’s no...

Newbie

 Hi i’m trying to pay for spotify student premium and every time I put in my card information it says payment fail. There’s money in my account and i’ve also checked to see if i qualify for the ...

Bittencourt

Spotify Star

558 Views

1 replies

0 likes

Premium for Students
  • 558 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student Subscription

I paid for a 3months STUDENT SUBSCRIPTION at 59/-. And before 7 days of ending this subscription period i cancelled the auto new option. After this subscription ended, I go for resubscription but it's shows me to resubmit the documents for verificati...

Visitor

I paid for a 3months STUDENT SUBSCRIPTION at 59/-. And before 7 days of ending this subscription period i cancelled the auto new option. After this subscription ended, I go for resubscription but it'...

Vasil

Moderator

572 Views

1 replies

0 likes

Premium for Students
  • 572 Views
  • 1 replies
  • 0 likes

Superuser Contribution Payment

I have premium student. My account got debited yet spotify says my payment failed and i had to downgrade to free without trying to check the errorPlansStudent PremiumCountryIndiaDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating Syste...

Visitor

I have premium student. My account got debited yet spotify says my payment failed and i had to downgrade to free without trying to check the error Plans Student Premium Country India Device (iP...

Vasil

Moderator

718 Views

1 replies

0 likes

Premium for Students
  • 718 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Charged for premium while still have a student discount

PlanPremium/Premium Student CountrySouth Africa DeviceHuawei P30 Lite Operating SystemEMUI My Question or IssueI first got my student discount in April 2023. Then I had to cancel the subscription around August with the aim of changing the billing dat...

Visitor

  Plan Premium/Premium Student  Country South Africa  Device Huawei P30 Lite  Operating System EMUI   My Question or Issue I first got my student discount in April...

DavidgGVv

Visitor

3941 Views

9 replies

0 likes

Premium for Students
  • 3941 Views
  • 9 replies
  • 0 likes

My data has been stolen

Hi, I've recently learned that someone has stolen my student ID info and used it to buy the Student Premium plan. I would like my data to be disconnected from that account and deleted. I can of course provide any information through a private convers...

Visitor

Hi, I've recently learned that someone has stolen my student ID info and used it to buy the Student Premium plan. I would like my data to be disconnected from that account and deleted. I can of cours...

Billy-J

Spotify Star

574 Views

1 replies

0 likes

Premium for Students
  • 574 Views
  • 1 replies
  • 0 likes

Verification

Hi! Why can’t I proceed to verification?PlanStudentPremiumCountryPH Device(iPhone X)Operating System(iOS)) My Question or Issue

Visitor

Hi! Why can’t I proceed to verification? Plan StudentPremium Country PH   Device (iPhone X) Operating System (iOS))   My Question or Issue  

Billy-J

Spotify Star

457 Views

1 replies

0 likes

Premium for Students
  • 457 Views
  • 1 replies
  • 0 likes

Student membership loop

My Question or Issue I got verified as a student but if i want to switch my membership(i have premium family now and i want student Membership) I get into a loop which sends me back to the spotify website. Which makes me unable to get the student mem...

Newbie

My Question or Issue   I got verified as a student but if i want to switch my membership(i have premium family now and i want student Membership) I get into a loop which sends me back to the s...

Billy-J

Spotify Star

412 Views

1 replies

1 likes

Premium for Students
  • 412 Views
  • 1 replies
  • 1 likes

Superuser Contribution Student discount

hallo! ! I am a student and I am entitled to a student subscription, this is not the first time I have to change my subscription. More than once Spotify has automatically thrown me out of the student tariff to premium. I find an inappropriate payment...

Newbie

hallo!  ! I am a student and I am entitled to a student subscription, this is not the first time I have to change my subscription. More than once Spotify has automatically thrown me out of...

SaraDiaz

Visitor

1665 Views

2 replies

0 likes

  • 1665 Views
  • 2 replies
  • 0 likes

Paid for Student premium, but still not upgraded to Premium

Student PremiumIndia DeviceXiaomi Redmi Note 11 Pro Plus 5G (Indian)Operating SystemAndroid 13 I paid for student premium but still it hasn't upgraded to the premium version, I went to see the receipts and the payment is showing pending but I have pa...

Casual Listener

Student Premium India   Device Xiaomi Redmi Note 11 Pro Plus 5G (Indian) Operating System Android 13   I paid for student premium but still it hasn't upgraded to the premium version...

Bittencourt

Spotify Star

729 Views

3 replies

0 likes

Premium for Students
  • 729 Views
  • 3 replies
  • 0 likes

Premium Student Payment Method

I attend school in the states but am from Canada and now I cant get premium because it says my countries don't match but I dont live in the states

Visitor

I attend school in the states but am from Canada and now I cant get premium because it says my countries don't match but I dont live in the states

2Cookiesfrom_Cows

Newbie

1269 Views

2 replies

0 likes

Premium for Students
  • 1269 Views
  • 2 replies
  • 0 likes

Superuser Contribution Student account

i mistakenly linked my student account to my friends account instead of mine and i need to unlink it

Visitor

i mistakenly linked my student account to my friends account instead of mine and i need to unlink it

Novy

Moderator

641 Views

1 replies

0 likes

Premium for Students
  • 641 Views
  • 1 replies
  • 0 likes

Payment went through for premium subscription, but still says payment failed

So the money was deducted from my balance for the spotify subscription, and to my surprise i get a payment failed email from spotify after I already paid. Talked to my provider and they have confirmed that spotify did in fact take their payment. So w...

Casual Listener

So the money was deducted from my balance for the spotify subscription, and to my surprise i get a payment failed email from spotify after I already paid. Talked to my provider and they have confirme...

Billy-J

Spotify Star

825 Views

3 replies

0 likes

Premium for Students
  • 825 Views
  • 3 replies
  • 0 likes