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PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro
late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My
Question or Issue
My Question or IssueI upgraded to the Premium Student Plan, which
includes free Hulu access. However, when I go to the active services
page and click "start watching" (for Hulu), it takes me to a page where
they show different Disney bundles to purch...
PlanPremium Student My Question or IssuePlease extend Premium Student. I
have had Spotify since 2016 and also have been a student since 2015. I
am still (unfortunately) still a student in university. I am no longer
allowed to have the student pricing...
PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late
2016)Operating System(iOS) My Question or IssueI have tried to change my
subscription to student and verify through ShearId but it says it has
been unsuccessful due to the voucher alr...
PlanPremium Student Country: South Africa DeviceSamsung Galaxy A05s
Operating SystemAndroid My Question or IssueI got my student discount.
When I verified my account, I accidentally verified the wrong account.
How do I switch verification?
Plan Premium Student Country: South Africa Device Samsung Galaxy A05s Operating System Android My Question or Issue I got my student discount. When I ve...
PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late
2016)Operating System(iOS) My Question or IssueI have tried to change my
subscription to student and verify through ShearId but it says it has
been unsuccessful due to the voucher alr...
Plan Premium Country United Kingdom Device (iPhone 7, Macbook Pro late 2016) Operating System (iOS) My Question or Issue I have tried to change my subscription to student ...
Hi, I recently tried to switch my premium duo account to a student plan
as my husband is a student. However, we didnt realize that is only for 1
person, and I added his student knfo to my account. I cancelled
immediately, but I want the student accou...
Hi, I recently tried to switch my premium duo account to a student plan as my husband is a student. However, we didnt realize that is only for 1 person, and I added his student knfo to my ac...
PlanPremium for studentsCountry Deviceiphone 14 pro max and
laptopOperating Systemios 18, windows 11 My Question or Issueso
previously I subscribed to the 99tk/month plan paying through my mobile
operator but unfortunately the 2nd months' payment fai...
Plan Premium for students Country Device iphone 14 pro max and laptop Operating System ios 18, windows 11 My Question or Issue so previously I subscribed to the 99tk/m...
Hi i’m trying to pay for spotify student premium and every time I put in
my card information it says payment fail. There’s money in my account
and i’ve also checked to see if i qualify for the student premium, and i
do. I don’t understand why it’s no...
Hi i’m trying to pay for spotify student premium and every time I put in my card information it says payment fail. There’s money in my account and i’ve also checked to see if i qualify for the ...
I paid for a 3months STUDENT SUBSCRIPTION at 59/-. And before 7 days of
ending this subscription period i cancelled the auto new option. After
this subscription ended, I go for resubscription but it's shows me to
resubmit the documents for verificati...
I paid for a 3months STUDENT SUBSCRIPTION at 59/-. And before 7 days of ending this subscription period i cancelled the auto new option. After this subscription ended, I go for resubscription but it'...
I have premium student. My account got debited yet spotify says my
payment failed and i had to downgrade to free without trying to check
the errorPlansStudent PremiumCountryIndiaDevice(iPhone 8, Samsung Galaxy
9, Macbook Pro late 2016)Operating Syste...
I have premium student. My account got debited yet spotify says my payment failed and i had to downgrade to free without trying to check the error Plans Student Premium Country India Device (iP...
PlanPremium/Premium Student CountrySouth Africa DeviceHuawei P30 Lite
Operating SystemEMUI My Question or IssueI first got my student discount
in April 2023. Then I had to cancel the subscription around August with
the aim of changing the billing dat...
Plan Premium/Premium Student Country South Africa Device Huawei P30 Lite Operating System EMUI My Question or Issue I first got my student discount in April...
Hi, I've recently learned that someone has stolen my student ID info and
used it to buy the Student Premium plan. I would like my data to be
disconnected from that account and deleted. I can of course provide any
information through a private convers...
Hi, I've recently learned that someone has stolen my student ID info and used it to buy the Student Premium plan. I would like my data to be disconnected from that account and deleted. I can of cours...
My Question or Issue I got verified as a student but if i want to switch
my membership(i have premium family now and i want student Membership) I
get into a loop which sends me back to the spotify website. Which makes
me unable to get the student mem...
My Question or Issue I got verified as a student but if i want to switch my membership(i have premium family now and i want student Membership) I get into a loop which sends me back to the s...
hallo! ! I am a student and I am entitled to a student subscription,
this is not the first time I have to change my subscription. More than
once Spotify has automatically thrown me out of the student tariff to
premium. I find an inappropriate payment...
hallo! ! I am a student and I am entitled to a student subscription, this is not the first time I have to change my subscription. More than once Spotify has automatically thrown me out of...
Student PremiumIndia DeviceXiaomi Redmi Note 11 Pro Plus 5G
(Indian)Operating SystemAndroid 13 I paid for student premium but still
it hasn't upgraded to the premium version, I went to see the receipts
and the payment is showing pending but I have pa...
Student Premium India Device Xiaomi Redmi Note 11 Pro Plus 5G (Indian) Operating System Android 13 I paid for student premium but still it hasn't upgraded to the premium version...
So the money was deducted from my balance for the spotify subscription,
and to my surprise i get a payment failed email from spotify after I
already paid. Talked to my provider and they have confirmed that spotify
did in fact take their payment. So w...
So the money was deducted from my balance for the spotify subscription, and to my surprise i get a payment failed email from spotify after I already paid. Talked to my provider and they have confirme...