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Solved!! My Student Plan changed to Premium Individual

Note: I currently use Spotify in two devices: my phone and my laptop. That's why I included both of them below. Plan Premium Student Country Dominican Republic Device Samsung Galaxy A05, Dell Latitude 7280 Operating System Android 11, Windows 11 My Q...

Casual Listener

31zzxznsjfq

Newbie

9697 Views

6 replies

0 likes

Premium for Students
  • 9697 Views
  • 6 replies
  • 0 likes

AI DJ not showing up

PlanPremiumCountrySouth Africa My Question or IssueI have been subscribed to premium student for nearly a month now and still no sign of the AI DJ. I have tried everything: deleting and reinstalling, logging out and back in, I have updated the app 3 ...

Casual Listener

standardpremiumuser

Visitor

15329 Views

10 replies

2 likes

Premium for Students
  • 15329 Views
  • 10 replies
  • 2 likes

Solved!! Premium Student Hulu Access

My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...

Newbie

Azra0

Visitor

24737 Views

11 replies

1 likes

Premium for Students
  • 24737 Views
  • 11 replies
  • 1 likes

Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

pdan58

Visitor

169718 Views

110 replies

148 likes

Premium for Students
  • 169718 Views
  • 110 replies
  • 148 likes

issue with premium student account

I had a premiuim spotify account made from a google email id account that has been disabled by the administrator. In that account i had used my college id to get the student premium version of spotify. Now i have created a new account and want to ver...

Visitor

I had a premiuim spotify account made from a google email id account that has been disabled by the administrator. In that account i had used my college id to get  the student premium version of ...

ribezaz

Spotify Star

1548 Views

1 replies

1 likes

Premium for Students
  • 1548 Views
  • 1 replies
  • 1 likes

Student premium for Ayrshire College

PlanPremium StudentCountryUnited Kingdom Device(iPhone 14)Operating System( iOS ) My Question or IssueSo I checked previous questions on why people who go to Ayrshire College Can’t Get Student Premium since it’s not supported yet but its been 2 years...

Visitor

  Plan Premium Student Country United Kingdom  Device (iPhone 14) Operating System ( iOS )   My Question or Issue So I checked previous questions on why people who go to Ayr...

Maxim

Spotify Star

923 Views

1 replies

0 likes

Premium for Students
  • 923 Views
  • 1 replies
  • 0 likes

Failed payme

PlanPremiumCountryIndia DeviceAndroid )Operating System(Android 14) My Question or IssueMy payment on Autopay is done still showing payment issues!

Newbie

Plan Premium Country India  Device Android ) Operating System (Android 14)   My Question or Issue My payment on Autopay is done still showing payment issues!  

Billy-J

Spotify Star

2620 Views

1 replies

0 likes

Premium for Students
  • 2620 Views
  • 1 replies
  • 0 likes

SPOTIFY TAKE MY MONEY

PlanFree/PremiumCountrynorth americaDevice(deskyop)Operating System(Windows 10) My Question or IssueI HAVE USED 4 DIFFERENT CARDS INCLUDING PAYPAL AND EVERYTIME I GO TO PAY SPOTIFY PREMIUM IT TAKES MY MONEY AND SAYS THE PAYMENT FAILED AND DOES NOT GI...

Visitor

  Plan Free/Premium Country north america Device (deskyop) Operating System (Windows 10)   My Question or Issue I HAVE USED 4 DIFFERENT CARDS INCLUDING PAYPAL AND EVERYTIME I GO ...

osornios

Spotify Star

1175 Views

1 replies

0 likes

Premium for Students
  • 1175 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution i changed to student plan and i just paid a regular premium

like a week ago I registered as student in the web and i changed it to student plan, i was going to pay the student plan the next pay but now i see i pay the regular premium, id like to have the diference of the plan, ive already send my documents to...

Visitor

like a week ago I registered as student in the web and i changed it to student plan, i was going to pay the student plan the next pay but now i see i pay the regular premium, id like to have the dife...

todayandeveryday

Newbie

3460 Views

3 replies

0 likes

  • 3460 Views
  • 3 replies
  • 0 likes

Solved!! French Civic Service ineligible for Student Premium?

Hello,As a civic service volunteer in France, I notice on the SheedID website that the Spotify offer "is not available for the educational institution I have selected".However, the civic service volunteer card states that, in accordance with article ...

Regular

...dvantages enjoyed by students in higher education establishments can be applied to them). Can you explain why I would not be eligible for this offer? Thank you very much, Lusiiky

Neussan

Newbie

2864 Views

4 replies

1 likes

Premium for Students
  • 2864 Views
  • 4 replies
  • 1 likes

Superuser Contribution SheerID verification form page out of tune

PlanFreeCountryBosnia and HerzegovinaDeviceiPhone 15 pro maxOperating SystemiOS 18.4.1 My Question or IssueHello, I want to set my free account to student premium and as I suppose to, I need to fill SheerID verification form. But ehen I click, everyt...

Newbie

Plan Free Country Bosnia and Herzegovina Device iPhone 15 pro max Operating System iOS 18.4.1   My Question or Issue Hello, I want to set my free account to student premium and as I su...

Joan

Moderator

1495 Views

1 replies

0 likes

Premium for Students
  • 1495 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium Student no longer Applying

PlanPremiumCountryUSADeviceiPhone 15Operating SystemiOS 10 My Question or IssueI have been on the spotify student plan for $5.99 a month for a year now. Due to space being full, I never recieved the email to “renew my verification” and was therefore ...

Visitor

...eems ridiculous, as we’re still students and the plan description clearly says it lasts up to 4 years with no indication of this rule. 

Joan

Moderator

1158 Views

1 replies

1 likes

Premium for Students
  • 1158 Views
  • 1 replies
  • 1 likes

profile not entitled to the plan

When I try to renew my student plan, it says that this plan is not available for my profile, which is a maximum of 4 years using the plan, I haven't been using the plan for 4 years, I don't understand what's happening.

Visitor

When I try to renew my student plan, it says that this plan is not available for my profile, which is a maximum of 4 years using the plan, I haven't been using the plan for 4 years, I don't understan...

Billy-J

Spotify Star

824 Views

1 replies

0 likes

Premium for Students
  • 824 Views
  • 1 replies
  • 0 likes

Superuser Contribution choose wrong university

Hello, today I would like to change my abo, from a normal premium account to the premium student account. Now, I choose the wrong university and I cannot do it again. I there a possibility to get the premium student account without delete my actual a...

Visitor

Hello,   today I would like to change my abo, from a normal premium account to the premium student account. Now, I choose the wrong university and I cannot do it again. I there a possibility t...

Aceeper2

Newbie

2941 Views

4 replies

0 likes

Premium for Students
  • 2941 Views
  • 4 replies
  • 0 likes

Superuser Contribution UPI AUTOPAY FAILED

PlanPremium Student CountryIndia DeviceSamsung A15 5G My Question or Issue :- i had purchased student premium account on Feb. It had been working well for these 2 months. Yesterday my autorenewal was supposed to happen. But for some reason it shows t...

Visitor

  Plan Premium Student  Country India  Device Samsung A15 5G   My Question or Issue :- i had purchased student premium account on Feb. It had been working well for these 2...

Susan_GP

Moderator

1759 Views

2 replies

0 likes

Premium for Students
  • 1759 Views
  • 2 replies
  • 0 likes

Premium student

PlanFree CountryCzech Republic DeviceZ Flip 5 Samsung Operating SystemOne UI 6 My Question or Issue Hello,I'm having trouble claiming my free month of Student Premium. I helped my sibling set up her own Spotify account and used my payment card so she...

Casual Listener

Plan Free   Country Czech Republic    Device Z Flip 5 Samsung   Operating System One UI 6   My Question or Issue   Hello, I'm having trouble claiming my f...

Maxim

Spotify Star

2248 Views

1 replies

0 likes

Premium for Students
  • 2248 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Unable to deactivate associated Hulu account

PlanPremium StudentDevice(MacBook Pro, iPhone 12) My Question or IssueWhen I follow Hulu's and Spotify's instructions to locate the deactivation button for Hulu under "Your Services" in "Account Overview", it's not there. I'd very much like to deacti...

Casual Listener

Plan Premium Student Device (MacBook Pro, iPhone 12)   My Question or Issue When I follow Hulu's and Spotify's instructions to locate the deactivation button for Hulu under "Your Services"...

Chaser324

Casual Listener

9195 Views

9 replies

1 likes

Premium for Students
  • 9195 Views
  • 9 replies
  • 1 likes

Superuser Contribution Payment for those studying abroad

Hey, I am an Australian student who is currently doing an exchange program in the UK and I was wondering if I will now be charged UK student prices or AUD prices? Thanks

Visitor

Hey, I am an Australian student who is currently doing an exchange program in the UK and I was wondering if I will now be charged UK student prices or AUD prices?      Thanks 

MihailY

Moderator

1618 Views

3 replies

0 likes

Premium for Students
  • 1618 Views
  • 3 replies
  • 0 likes

Failed Payment

PlanPremium Student CountryKenya DeviceSamsung A03Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI got an email saying that my payment has failed yet they cut out the subscription fee from my card. What do I do about this...

Casual Listener

  Plan Premium Student  Country Kenya   Device Samsung A03 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I got an email saying t...

pun10tial

Roadie

1949 Views

1 replies

0 likes

Premium for Students
  • 1949 Views
  • 1 replies
  • 0 likes

Verified my discount to a wrong account

PlanPremium Student Country: South Africa DeviceSamsung Galaxy A05s Operating SystemAndroid My Question or IssueI got my student discount. When I verified my account, I accidentally verified the wrong account. How do I switch verification?

Visitor

Plan Premium Student   Country: South Africa   Device Samsung Galaxy A05s   Operating System Android    My Question or Issue I got my student discount. When I ve...

Billy-J

Spotify Star

1896 Views

3 replies

0 likes

Premium for Students
  • 1896 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

Newbie

Plan Premium Country United Kingdom  Device (iPhone 7, Macbook Pro late 2016) Operating System (iOS)   My Question or Issue I have tried to change my subscription to student ...

bktpycq32396kl53n1fk

Newbie

37477 Views

19 replies

1 likes

Premium for Students
  • 37477 Views
  • 19 replies
  • 1 likes

Can I get my money back?

I have a student premium account for €6,99, spotify took €10,99 of my bankaccount

Visitor

I have a student premium account for €6,99, spotify took €10,99 of my bankaccount

Jose_M

Spotify Star

785 Views

1 replies

0 likes

  • 785 Views
  • 1 replies
  • 0 likes

Superuser Contribution Switched from Duo to student, now cant undo

Hi, I recently tried to switch my premium duo account to a student plan as my husband is a student. However, we didnt realize that is only for 1 person, and I added his student knfo to my account. I cancelled immediately, but I want the student accou...

Visitor

Hi,   I recently tried to switch my premium duo account to a student plan as my husband is a student. However, we didnt realize that is only for 1 person, and I added his student knfo to my ac...

Joan

Moderator

689 Views

1 replies

0 likes

Premium for Students
  • 689 Views
  • 1 replies
  • 0 likes