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Solved!! My Student Plan changed to Premium Individual

Note: I currently use Spotify in two devices: my phone and my laptop. That's why I included both of them below. Plan Premium Student Country Dominican Republic Device Samsung Galaxy A05, Dell Latitude 7280 Operating System Android 11, Windows 11 My Q...

Casual Listener

31zzxznsjfq

Newbie

10461 Views

6 replies

1 likes

Premium for Students
  • 10461 Views
  • 6 replies
  • 1 likes

AI DJ not showing up

PlanPremiumCountrySouth Africa My Question or IssueI have been subscribed to premium student for nearly a month now and still no sign of the AI DJ. I have tried everything: deleting and reinstalling, logging out and back in, I have updated the app 3 ...

Casual Listener

standardpremiumuser

Visitor

16790 Views

10 replies

2 likes

Premium for Students
  • 16790 Views
  • 10 replies
  • 2 likes

Solved!! Premium Student Hulu Access

My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...

Newbie

Azra0

Visitor

25951 Views

11 replies

1 likes

Premium for Students
  • 25951 Views
  • 11 replies
  • 1 likes

Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

pdan58

Visitor

171909 Views

110 replies

148 likes

Premium for Students
  • 171909 Views
  • 110 replies
  • 148 likes

Solved!!Superuser Contribution Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

Newbie

Plan Premium Country United Kingdom  Device (iPhone 7, Macbook Pro late 2016) Operating System (iOS)   My Question or Issue I have tried to change my subscription to student ...

bktpycq32396kl53n1fk

Newbie

37518 Views

19 replies

1 likes

Premium for Students
  • 37518 Views
  • 19 replies
  • 1 likes

Can I get my money back?

I have a student premium account for €6,99, spotify took €10,99 of my bankaccount

Visitor

I have a student premium account for €6,99, spotify took €10,99 of my bankaccount

Jose_M

Spotify Star

789 Views

1 replies

0 likes

  • 789 Views
  • 1 replies
  • 0 likes

Superuser Contribution Switched from Duo to student, now cant undo

Hi, I recently tried to switch my premium duo account to a student plan as my husband is a student. However, we didnt realize that is only for 1 person, and I added his student knfo to my account. I cancelled immediately, but I want the student accou...

Visitor

Hi,   I recently tried to switch my premium duo account to a student plan as my husband is a student. However, we didnt realize that is only for 1 person, and I added his student knfo to my ac...

Joan

Moderator

690 Views

1 replies

0 likes

Premium for Students
  • 690 Views
  • 1 replies
  • 0 likes

Superuser Contribution Payment failed

PlanPremium for studentsCountry Deviceiphone 14 pro max and laptopOperating Systemios 18, windows 11 My Question or Issueso previously I subscribed to the 99tk/month plan paying through my mobile operator but unfortunately the 2nd months' payment fai...

Visitor

  Plan Premium for students Country   Device iphone 14 pro max and laptop Operating System ios 18, windows 11   My Question or Issue so previously I subscribed to the 99tk/m...

Susan_GP

Moderator

907 Views

1 replies

0 likes

Premium for Students
  • 907 Views
  • 1 replies
  • 0 likes

payment fail

Hi i’m trying to pay for spotify student premium and every time I put in my card information it says payment fail. There’s money in my account and i’ve also checked to see if i qualify for the student premium, and i do. I don’t understand why it’s no...

Newbie

 Hi i’m trying to pay for spotify student premium and every time I put in my card information it says payment fail. There’s money in my account and i’ve also checked to see if i qualify for the ...

Bittencourt

Spotify Star

624 Views

1 replies

0 likes

Premium for Students
  • 624 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student Subscription

I paid for a 3months STUDENT SUBSCRIPTION at 59/-. And before 7 days of ending this subscription period i cancelled the auto new option. After this subscription ended, I go for resubscription but it's shows me to resubmit the documents for verificati...

Visitor

I paid for a 3months STUDENT SUBSCRIPTION at 59/-. And before 7 days of ending this subscription period i cancelled the auto new option. After this subscription ended, I go for resubscription but it'...

Vasil

Moderator

628 Views

1 replies

0 likes

Premium for Students
  • 628 Views
  • 1 replies
  • 0 likes

Superuser Contribution Payment

I have premium student. My account got debited yet spotify says my payment failed and i had to downgrade to free without trying to check the errorPlansStudent PremiumCountryIndiaDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating Syste...

Visitor

I have premium student. My account got debited yet spotify says my payment failed and i had to downgrade to free without trying to check the error Plans Student Premium Country India Device (iP...

Vasil

Moderator

750 Views

1 replies

0 likes

Premium for Students
  • 750 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Charged for premium while still have a student discount

PlanPremium/Premium Student CountrySouth Africa DeviceHuawei P30 Lite Operating SystemEMUI My Question or IssueI first got my student discount in April 2023. Then I had to cancel the subscription around August with the aim of changing the billing dat...

Visitor

  Plan Premium/Premium Student  Country South Africa  Device Huawei P30 Lite  Operating System EMUI   My Question or Issue I first got my student discount in April...

DavidgGVv

Visitor

4364 Views

9 replies

0 likes

Premium for Students
  • 4364 Views
  • 9 replies
  • 0 likes

My data has been stolen

Hi, I've recently learned that someone has stolen my student ID info and used it to buy the Student Premium plan. I would like my data to be disconnected from that account and deleted. I can of course provide any information through a private convers...

Visitor

Hi, I've recently learned that someone has stolen my student ID info and used it to buy the Student Premium plan. I would like my data to be disconnected from that account and deleted. I can of cours...

Billy-J

Spotify Star

599 Views

1 replies

0 likes

Premium for Students
  • 599 Views
  • 1 replies
  • 0 likes

Verification

Hi! Why can’t I proceed to verification?PlanStudentPremiumCountryPH Device(iPhone X)Operating System(iOS)) My Question or Issue

Visitor

Hi! Why can’t I proceed to verification? Plan StudentPremium Country PH   Device (iPhone X) Operating System (iOS))   My Question or Issue  

Billy-J

Spotify Star

493 Views

1 replies

0 likes

Premium for Students
  • 493 Views
  • 1 replies
  • 0 likes

Student membership loop

My Question or Issue I got verified as a student but if i want to switch my membership(i have premium family now and i want student Membership) I get into a loop which sends me back to the spotify website. Which makes me unable to get the student mem...

Newbie

My Question or Issue   I got verified as a student but if i want to switch my membership(i have premium family now and i want student Membership) I get into a loop which sends me back to the s...

Billy-J

Spotify Star

525 Views

1 replies

1 likes

Premium for Students
  • 525 Views
  • 1 replies
  • 1 likes

Superuser Contribution Student discount

hallo! ! I am a student and I am entitled to a student subscription, this is not the first time I have to change my subscription. More than once Spotify has automatically thrown me out of the student tariff to premium. I find an inappropriate payment...

Newbie

hallo!  ! I am a student and I am entitled to a student subscription, this is not the first time I have to change my subscription. More than once Spotify has automatically thrown me out of...

SaraDiaz

Visitor

1759 Views

2 replies

0 likes

  • 1759 Views
  • 2 replies
  • 0 likes

Paid for Student premium, but still not upgraded to Premium

Student PremiumIndia DeviceXiaomi Redmi Note 11 Pro Plus 5G (Indian)Operating SystemAndroid 13 I paid for student premium but still it hasn't upgraded to the premium version, I went to see the receipts and the payment is showing pending but I have pa...

Casual Listener

Student Premium India   Device Xiaomi Redmi Note 11 Pro Plus 5G (Indian) Operating System Android 13   I paid for student premium but still it hasn't upgraded to the premium version...

Bittencourt

Spotify Star

813 Views

3 replies

0 likes

Premium for Students
  • 813 Views
  • 3 replies
  • 0 likes

Premium Student Payment Method

I attend school in the states but am from Canada and now I cant get premium because it says my countries don't match but I dont live in the states

Visitor

I attend school in the states but am from Canada and now I cant get premium because it says my countries don't match but I dont live in the states

2Cookiesfrom_Cows

Newbie

1401 Views

2 replies

0 likes

Premium for Students
  • 1401 Views
  • 2 replies
  • 0 likes

Superuser Contribution Student account

i mistakenly linked my student account to my friends account instead of mine and i need to unlink it

Visitor

i mistakenly linked my student account to my friends account instead of mine and i need to unlink it

Novy

Moderator

662 Views

1 replies

0 likes

Premium for Students
  • 662 Views
  • 1 replies
  • 0 likes

Payment went through for premium subscription, but still says payment failed

So the money was deducted from my balance for the spotify subscription, and to my surprise i get a payment failed email from spotify after I already paid. Talked to my provider and they have confirmed that spotify did in fact take their payment. So w...

Casual Listener

So the money was deducted from my balance for the spotify subscription, and to my surprise i get a payment failed email from spotify after I already paid. Talked to my provider and they have confirme...

Billy-J

Spotify Star

872 Views

3 replies

0 likes

Premium for Students
  • 872 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution My college is not on your list

I'm studying at the Tech College in Denmark. It is stated on your website that when you go to college you can get a discount. Why is Tech College not part of your discount? Is there another way to get your discount as a student if your college is not...

Newbie

I'm studying at the Tech College in Denmark. It is stated on your website that when you go to college you can get a discount. Why is Tech College not part of your discount? Is there another way to ge...

QueenofGremlins

Newbie

60345 Views

5 replies

1 likes

  • 60345 Views
  • 5 replies
  • 1 likes