Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Premium Student

Get help verifying your Student Discount.

Start a topic

Forum Posts

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

  • Newbie
  • rdeluva7
  • Visitor
  • 22373 Views
  • 17 replies
  • 0 likes
  • Premium for Students
  • 22373 Views
  • 17 replies
  • 0 likes

Superuser Contribution Changing Student Premium Plan

PlanStudent/PremiumCountryUSADeviceIPHONE 13proOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI want to change my subscription plan from Student Premium with Hulu to just regular Student Premium for $2.99. However, when I...

  • Visitor
  • Plan Student/Premium Country USA Device IPHONE 13pro Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I want to change my subscription plan from Stu...
  • Vasil
  • Moderator
  • 189 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 189 Views
  • 1 replies
  • 0 likes

Student Discount in Bulgaria

Hello, Is there an option to enable student discount in Spotify for Bulgarian students ? When I tray to change the subscription plan, all it gives me, as options is switching back to Free, Family and Yearly membership. If there is no option to use th...

  • Newbie
  • Hello,   Is there an option to enable student discount in Spotify for Bulgarian students ?   When I tray to change the subscription plan, all it gives me, as options is switching b...
  • Musicow
  • Casual Listener
  • 6442 Views
  • 6 replies
  • 2 likes
  • 6442 Views
  • 6 replies
  • 2 likes

I can't complete the payment of my verified student account

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,e...

  • Visitor
  • None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macb...
  • TanyaS
  • Rising Star 4
  • 113 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 113 Views
  • 1 replies
  • 0 likes

Hi I’m am going into 6th year can I get Premium at 5:99 a month

I’m going into 6th year of secondary school and I really can’t afford the 10:99 a month plan is there any way I could get a student plan

  • Visitor
  • I’m going into 6th year of secondary school and I really can’t afford the 10:99 a month plan is there any way I could get a student plan
  • Maxim
  • Spotify Star
  • 144 Views
  • 1 replies
  • 0 likes
  • 144 Views
  • 1 replies
  • 0 likes

Superuser Contribution When I try to sign up for student premium my country is stuck on CA not USA

I'm in the United States and a student in the US, but when I try to go to billing for my student spotify premium it is stuck on Canadian dollars and provinces, I have my country set as USA in my settings as well but it will not change the billing opt...

  • Visitor
  • I'm in the United States and a student in the US, but when I try to go to billing for my student spotify premium it is stuck on Canadian dollars and provinces, I have my country set as USA in my sett...
  • Yordan
  • Moderator
  • 166 Views
  • 1 replies
  • 0 likes
  • 166 Views
  • 1 replies
  • 0 likes

Renewed Student premium double charged

ok this might be stupid but I just paid for my student premium for the month like a week ago and today I realized I needed to renew my student status. Well when I went to go do that it tried to charge me again and while yes it’s just six dollars it’s...

  • Newbie
  • ok this might be stupid but I just paid for my student premium for the month like a week ago and today I realized I needed to renew my student status. Well when I went to go do that it tried to charg...
  • Billy-J
  • Spotify Star
  • 188 Views
  • 3 replies
  • 0 likes
  • Premium for Students
  • 188 Views
  • 3 replies
  • 0 likes

Changing from Premium to Student account.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have a Premium account but have become a full-time student and would like to switch to a St...

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I have ...
  • Foster15
  • Casual Listener
  • 384 Views
  • 2 replies
  • 0 likes
  • Premium for Students
  • 384 Views
  • 2 replies
  • 0 likes

Student premium change to Individual premium before the 12 month period

My Question or IssueI started my student premium in October 2023. You just changed my account to inidivdual preminum plan without any notification this month.I am very confused and I just double vertify my student account as well. My account still do...

  • Visitor
  •   My Question or Issue I started my student premium in October 2023. You just changed my account to inidivdual preminum plan without any notification this month. I am very confused and I just...
  • Maxim
  • Spotify Star
  • 173 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 173 Views
  • 1 replies
  • 0 likes

Premium student plan members

Hello! I was wondering if I could transfer my family members to the premium student plan.Since I was approved for it. Thank you!

  • Visitor
  • Hello!   I was wondering if I could transfer my family members to the premium student plan. Since I was approved for it.   Thank you!  
  • Billy-J
  • Spotify Star
  • 189 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 189 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium student eligibility

Hi all, iv been a student for four years and continuing my studies into PhD level. Having used the four years is there nothing Spotify does for continuing students? Thanks, Michael

  • Visitor
  • Hi all,   iv been a student for four years and continuing my studies into PhD level. Having used the four years is there nothing Spotify does for continuing students?  Thanks, Michael
  • Novy
  • Moderator
  • 179 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 179 Views
  • 1 replies
  • 0 likes

Superuser Contribution Being charged the UK student fee when being a student in Hong Kong

PlanFree to be Premium for StudentCountry Hong Kong My Question or IssueHello, I just got verified by SheerID stating that I'm enrolled in an accredited university, which is the Chinese University of Hong Kong in my case. However, when I go on and tr...

  • Visitor
  • ...s the Chinese University of Hong Kong in my case. However, when I go on and try to register as a premium user, I have been charged in British pounds, in the fee for UK students (£4.99). I have used m...
  • Ivelina
  • Moderator
  • 636 Views
  • 3 replies
  • 0 likes
  • Premium for Students
  • 636 Views
  • 3 replies
  • 0 likes

Stuck on SheerID verification page

PlanCurrently Free/ Trying to start Premium StudentCountryPhilippinesDevicePCOperating SystemWindows 10 I'm trying to verify my student status but whenever I click the "Next" button the page just reloads and clears the text field for school. I tried ...

  • Casual Listener
  • Plan Currently Free/ Trying to start Premium Student Country Philippines Device PC Operating System Windows 10   I'm trying to verify my student status but whenever I click the "Next" b...
  • RE_Medrano23
  • Newbie
  • 1295 Views
  • 8 replies
  • 0 likes
  • Premium for Students
  • 1295 Views
  • 8 replies
  • 0 likes

Charged for premium single when I had premium student.

I understand it says we have to renew our student premium discount but i was sent no email about renewing it so i just got charged 10.99! Is there anyway to get a refund or am i just out 11 bucks when i am a broke college student!

  • Visitor
  • I understand it says we have to renew our student premium discount but i was sent no email about renewing it so i just got charged 10.99! Is there anyway to get a refund or am i just out 11 bucks whe...
  • Maxim
  • Spotify Star
  • 650 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 650 Views
  • 1 replies
  • 0 likes

Superuser Contribution how to transfer premium subscription to another account

hi, i suscribed to premium student plan on an old account by mistake , i would like to transfer my premium subscription to a gmail account that i already have, can anyone help me how to do that. thanks

  • Visitor
  • hi, i suscribed to premium student plan on an old account by mistake , i would like to transfer my premium subscription to a gmail account that i already have, can anyone help me how to do that. than...
  • Joan
  • Moderator
  • 186 Views
  • 1 replies
  • 0 likes
  • 186 Views
  • 1 replies
  • 0 likes

Premium not showing up on app

PlanStudent Premium CountryUnited StatesDeviceiPhone 13 Pro Max My Question or IssueI paid for student premium on the 18th of May. It is still not showing up in the app. I have triple checked it is the right account. I have the payment receipt. I hav...

  • Visitor
  • Plan Student Premium  Country United States Device iPhone 13 Pro Max   My Question or Issue I paid for student premium on the 18th of May. It is still not showing up in the app. I h...
  • LautaroNores
  • Newbie
  • 125 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 125 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unable to get the benefits of Student Premium

My current plan states that I'm on Free Plan but Spotify keeps deducting money that amounts to the total of the student's plan. I tried logging in with my school email(outlook) but with no luck. I don't see any email from Spotify on my school email C...

  • Newbie
  • My current plan states that I'm on Free Plan but Spotify keeps deducting money that amounts to the total of the student's plan.   I tried logging in with my school email(outlook) but with no l...
  • Novy
  • Moderator
  • 173 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 173 Views
  • 1 replies
  • 0 likes

Superuser Contribution Öğrenci indirimi - Bu teklifi önceden kullandın

PlanFree/PremiumCountry Türkiye Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSpotify öğrenci planımı kullanmaya devam ediyordum, bir sorun yoktu ama ödeme bilgile...

  • Casual Listener
  • Plan Free/Premium Country Türkiye   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue ...
  • Ivelina
  • Moderator
  • 31663 Views
  • 14 replies
  • 10 likes
  • Premium for Students
  • 31663 Views
  • 14 replies
  • 10 likes

Superuser Contribution Student premium subscription not working

PlanFreeCountryIndia DeviceRealme 8Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueAlthough I am verified by spotify for student premium plan, I am unable to subscribe to it. When I clicked on the 59rs/month premium plan t...

  • Visitor
  • Plan Free Country India   Device Realme 8 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Although I am verified by spotify for student premi...
  • Not applicable
  • 782 Views
  • 4 replies
  • 0 likes
  • Premium for Students
  • 782 Views
  • 4 replies
  • 0 likes

I can't get premium student plan.

PlanPremiumCountryTurkey My Question or IssueI'm currently using spotify family premium plan I want to change this to student premium plan I have registered as student in spotify but when I try to get student plan it doesn't allow me.

  • Newbie
  • Plan Premium Country Turkey   My Question or Issue I'm currently using spotify family premium plan I want to change this to student premium plan I have registered as student in spotify but...
  • Maxim
  • Spotify Star
  • 158 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 158 Views
  • 1 replies
  • 0 likes