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Solved!! My Student Plan changed to Premium Individual

Note: I currently use Spotify in two devices: my phone and my laptop. That's why I included both of them below. Plan Premium Student Country Dominican Republic Device Samsung Galaxy A05, Dell Latitude 7280 Operating System Android 11, Windows 11 My Q...

Casual Listener

AlejaR

Moderator

9005 Views

5 replies

0 likes

Premium for Students
  • 9005 Views
  • 5 replies
  • 0 likes

AI DJ not showing up

PlanPremiumCountrySouth Africa My Question or IssueI have been subscribed to premium student for nearly a month now and still no sign of the AI DJ. I have tried everything: deleting and reinstalling, logging out and back in, I have updated the app 3 ...

Casual Listener

standardpremiumuser

Visitor

13656 Views

10 replies

2 likes

Premium for Students
  • 13656 Views
  • 10 replies
  • 2 likes

Solved!! Premium Student Hulu Access

My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...

Newbie

Azra0

Visitor

23461 Views

11 replies

1 likes

Premium for Students
  • 23461 Views
  • 11 replies
  • 1 likes

Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

pdan58

Visitor

167196 Views

110 replies

148 likes

Premium for Students
  • 167196 Views
  • 110 replies
  • 148 likes

Solved!!Superuser Contribution I cannot subscribe to student plans despite being verified student

Plan/PremiumCountry DeviceRedmi note 6 pro My Question or IssueIs Spotify deliberately blocking me from subscribing to student plans? This is a dark pattern I noticed. I'm a verified student, and inspite of that, I'm unable to subscribe to student pl...

Visitor

...our latest tactic to extract money from students? Shame on you, Spotify.   

31eg32inmftiu2ac3gu5

Visitor

2418 Views

3 replies

0 likes

Premium for Students
  • 2418 Views
  • 3 replies
  • 0 likes

Superuser Contribution Receiving "This field should contain a 5 digit zip code" message when trying to activate Hulu

PlanStudent PremiumCountryUnited StatesDevice(Windows PC)Operating System(Windows 10) My Question or IssueWhen attempting to activate Hulu (I already have an account but am not currently subscribed/paying) I receive the message, "This field should co...

Visitor

Plan Student Premium Country United States Device (Windows PC) Operating System (Windows 10)   My Question or Issue When attempting to activate Hulu (I already have an account but am n...

Not applicable

3326 Views

2 replies

0 likes

Premium for Students
  • 3326 Views
  • 2 replies
  • 0 likes

what if I verified the wrong account spotify by accident?

I renew student premium but on a wrong account and now I can't make it on my own account which I use everyday and I have got even before

Visitor

I renew student premium but on a wrong account and now I can't make it on my own account which I use everyday and I have got even before

AdamDamon

Community Legend

681 Views

1 replies

0 likes

  • 681 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student Discount won’t Renew

As the title says, every time I try to reverify the fact that I’m a student, it doesn’t work. It just sends me to the main settings page.So far, I’ve tried using a private tab, erasing cookies, and cancelling my subscription and renewing it (Which mo...

Newbie

As the title says, every time I try to reverify the fact that I’m a student, it doesn’t work. It just sends me to the main settings page. So far, I’ve tried using a private tab, erasing cookies, and...

MihailY

Moderator

527 Views

1 replies

0 likes

Premium for Students
  • 527 Views
  • 1 replies
  • 0 likes

I can't pay to use Spotify premium.

PlanFree/PremiumCountryTurkeyDevice(Samsung galaxy a24)Operating System( Android Oreo,) My Question or IssueMy bank card is open for payments, but when I make a payment, I get a warning to try another card. I want the problem to be solved.

Visitor

Plan Free/Premium Country Turkey Device (Samsung galaxy a24) Operating System ( Android Oreo,)   My Question or Issue My bank card is open for payments, but when I make a payment,...

osornios

Spotify Star

371 Views

1 replies

0 likes

Premium for Students
  • 371 Views
  • 1 replies
  • 0 likes

Student premium account not active after verification and payment done

I was done verification and payment on 21/02/2025 but my premium student Spotify account doesn't active PlanStudent PremiumCountryIndia Device Samsung Galaxy s 21feOperating System Android 14 My Question or IssueI was done verification and payment on...

Visitor

I was done verification and payment on 21/02/2025 but my premium student Spotify account doesn't active  Plan Student Premium Country India  Device  Samsung Galaxy s 21fe Opera...

osornios

Spotify Star

577 Views

1 replies

0 likes

Premium for Students
  • 577 Views
  • 1 replies
  • 0 likes

Superuser Contribution Hacked account, student premium

My Question or IssueMy account has been hacked as I had activated Student Premium discount a month earlier. Now I can't get Student Premium back on a new account as "Verification Limit Exceed" error occours. I already contacted SheerID by they coudn'...

Visitor

My Question or Issue My account has been hacked as I had activated Student Premium discount a month earlier. Now I can't get Student Premium back on a new account as "Verification Limit Exceed" erro...

Joan

Moderator

648 Views

1 replies

0 likes

Premium for Students
  • 648 Views
  • 1 replies
  • 0 likes

Renewed Student premium double charged

ok this might be stupid but I just paid for my student premium for the month like a week ago and today I realized I needed to renew my student status. Well when I went to go do that it tried to charge me again and while yes it’s just six dollars it’s...

Newbie

ok this might be stupid but I just paid for my student premium for the month like a week ago and today I realized I needed to renew my student status. Well when I went to go do that it tried to charg...

Not applicable

1139 Views

4 replies

0 likes

Premium for Students
  • 1139 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution Student offer in Czechia - information inconsistency

Hi, I have 3 questions regarding Student Premium Offer in Czechia. Firstly, does the offer include first month premium for free? Google said yes, but it in not in the T&C and not on the website anywhere. Also T&C said that it can be used up to 3times...

Casual Listener

...nywhere. Also T&C said that it can be used up to 3times, but FAQ said 4time - what is correct? Also - students are in Czechia usually for 5 years for standart Master program, can the time period b...

Ivelina

Moderator

1225 Views

3 replies

0 likes

  • 1225 Views
  • 3 replies
  • 0 likes

Superuser Contribution I was doubly charged through autopay for a month then it failed and my subscription got cancelled.

PlanPremium - StudentCountryIndiaDeviceIphone 15 proOperating SystemIos 18.3.1 My Question or IssueI was charged on 4th February 2025 through an auto pay request on google pay which was successful. Somehow there was another payment request on 5th feb...

Visitor

Plan Premium - Student Country India Device Iphone 15 pro Operating System Ios 18.3.1   My Question or Issue I was charged on 4th February 2025 through an auto pay request on google pa...

Joan

Moderator

819 Views

1 replies

0 likes

Premium for Students
  • 819 Views
  • 1 replies
  • 0 likes

Superuser Contribution I'm getting It looks like you’ve taken a trial before error while trying to get student offer

PlanFree/PremiumCountryIndiaDeviceMacbook pro M3Operating System(iOS 10, Android Oreo, Windows 10, etc.) My Question or IssueI'm facing this issue "It looks like you’ve taken a trial beforeIt looks like you’ve taken a trial before, which means you ar...

Newbie

Plan Free/Premium Country India Device Macbook pro M3 Operating System (iOS 10, Android Oreo, Windows 10, etc.)   My Question or Issue I'm facing this issue "It looks like you’ve ...

Maria

Moderator

1352 Views

4 replies

0 likes

Premium for Students
  • 1352 Views
  • 4 replies
  • 0 likes

I activated student plan on wrong account

I just activated my student plan in the wrong account, how can I change it, because now there is an error in my main account.How can I proceed?

Newbie

I just activated my student plan in the wrong account, how can I change it, because now there is an error in my main account. How can I proceed?

ju71_

Visitor

636 Views

2 replies

0 likes

Premium for Students
  • 636 Views
  • 2 replies
  • 0 likes

no longer have access to student email, phone logged me off, premium plan

I have Spotify student with Hulu through my old school email (that I no longer have access to), but I continue to pay the student rate as I am still a student, although at a different school. This morning, my phone logged me out of Spotify and a few ...

Newbie

I have Spotify student with Hulu through my old school email (that I no longer have access to), but I continue to pay the student rate as I am still a student, although at a different school. This mo...

ribezaz

Spotify Star

632 Views

1 replies

1 likes

Premium for Students
  • 632 Views
  • 1 replies
  • 1 likes

Premium Student change to Premium Individual

I received a notification regarding the payment for Spotify Premium. I was charged for RM 15.90 instead of RM 8.90. Could I get a refund since I’m subscribing to Premium Student and not Premium Individual. I did not even get any notification stating ...

Visitor

I received a notification regarding the payment for Spotify Premium. I was charged for RM 15.90 instead of RM 8.90. Could I get a refund since I’m subscribing to Premium Student and not Premium Indiv...

Uma18

Visitor

1875 Views

2 replies

0 likes

  • 1875 Views
  • 2 replies
  • 0 likes

Superuser Contribution Student Premium payment keeps failing

PlanStudent PremiumCountryPakistan Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy automatic monthly payment for student premium failed a few days ago, I had a si...

Casual Listener

Plan Student Premium Country Pakistan  Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Iss...

pablobarry

Casual Listener

3057 Views

7 replies

0 likes

Premium for Students
  • 3057 Views
  • 7 replies
  • 0 likes

Premium not accessible

I don't use my last name on my official document. So I don't have my last name on my ID but it's mandatory to write your last name in spotify and because of that, I believe my documents are not getting verifiedPlanFree/PremiumCountryIndia Device(Sams...

Visitor

I don't use my last name on my official document. So I don't have my last name on my ID but it's mandatory to write your last name in spotify and because of that, I believe my documents are not getti...

Maxim

Spotify Star

420 Views

1 replies

0 likes

Premium for Students
  • 420 Views
  • 1 replies
  • 0 likes

Superuser Contribution La aplicación me sacó de mi Spotify estudiantil, olo tengo una cuenta grati

Hace poco obtuve una cuenta premim estudiantil y la estaba usando normar pero ayer de un momento a otro solo me aparece como una cuenta gratis

Visitor

Hace poco obtuve una cuenta premim estudiantil y la estaba usando normar pero ayer de un momento a otro solo me aparece como una cuenta gratis

OscarDC

Moderator

408 Views

1 replies

0 likes

  • 408 Views
  • 1 replies
  • 0 likes

Superuser Contribution No me deja finalizar la compra de Premium para Estudiantes

Hola, el problema que tengo es que cuando quiero pagar por el premiun para estudiantes con la prueba gratuita de 1 mes, no me aparece la opción para registrar los datos de mi tarjeta Visa y concretar la compra. Pero sí me deja cuando voy a la otra op...

Newbie

Hola, el problema que tengo es que cuando quiero pagar por el premiun para estudiantes con la prueba gratuita de 1 mes, no me aparece la opción para registrar los datos de mi tarjeta Visa y concretar...

user-removed

Not applicable

832 Views

2 replies

0 likes

Premium for Students
  • 832 Views
  • 2 replies
  • 0 likes

Superuser Contribution Request to add college - sheer ID form

My Question or IssueHello I have found the link for the sheerID form to request for a college to be added. However there is no submit button on the form. Is there an email address? Please help. Many thanks Lucky

Visitor

  My Question or Issue Hello   I have found the link for the sheerID form to request for a college to be added. However there is no submit button on the form. Is there an email addres...

elenaitsred

Visitor

6789 Views

4 replies

2 likes

Premium for Students
  • 6789 Views
  • 4 replies
  • 2 likes