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Solved!! My Student Plan changed to Premium Individual

Note: I currently use Spotify in two devices: my phone and my laptop. That's why I included both of them below. Plan Premium Student Country Dominican Republic Device Samsung Galaxy A05, Dell Latitude 7280 Operating System Android 11, Windows 11 My Q...

Casual Listener

31zzxznsjfq

Newbie

10462 Views

6 replies

1 likes

Premium for Students
  • 10462 Views
  • 6 replies
  • 1 likes

AI DJ not showing up

PlanPremiumCountrySouth Africa My Question or IssueI have been subscribed to premium student for nearly a month now and still no sign of the AI DJ. I have tried everything: deleting and reinstalling, logging out and back in, I have updated the app 3 ...

Casual Listener

standardpremiumuser

Visitor

16793 Views

10 replies

2 likes

Premium for Students
  • 16793 Views
  • 10 replies
  • 2 likes

Solved!! Premium Student Hulu Access

My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...

Newbie

Azra0

Visitor

25954 Views

11 replies

1 likes

Premium for Students
  • 25954 Views
  • 11 replies
  • 1 likes

Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

pdan58

Visitor

171913 Views

110 replies

148 likes

Premium for Students
  • 171913 Views
  • 110 replies
  • 148 likes

Renewed Student premium double charged

ok this might be stupid but I just paid for my student premium for the month like a week ago and today I realized I needed to renew my student status. Well when I went to go do that it tried to charge me again and while yes it’s just six dollars it’s...

Newbie

ok this might be stupid but I just paid for my student premium for the month like a week ago and today I realized I needed to renew my student status. Well when I went to go do that it tried to charg...

Not applicable

1153 Views

4 replies

0 likes

Premium for Students
  • 1153 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution Student offer in Czechia - information inconsistency

Hi, I have 3 questions regarding Student Premium Offer in Czechia. Firstly, does the offer include first month premium for free? Google said yes, but it in not in the T&C and not on the website anywhere. Also T&C said that it can be used up to 3times...

Casual Listener

...nywhere. Also T&C said that it can be used up to 3times, but FAQ said 4time - what is correct? Also - students are in Czechia usually for 5 years for standart Master program, can the time period b...

Ivelina

Moderator

1338 Views

3 replies

0 likes

  • 1338 Views
  • 3 replies
  • 0 likes

Superuser Contribution I was doubly charged through autopay for a month then it failed and my subscription got cancelled.

PlanPremium - StudentCountryIndiaDeviceIphone 15 proOperating SystemIos 18.3.1 My Question or IssueI was charged on 4th February 2025 through an auto pay request on google pay which was successful. Somehow there was another payment request on 5th feb...

Visitor

Plan Premium - Student Country India Device Iphone 15 pro Operating System Ios 18.3.1   My Question or Issue I was charged on 4th February 2025 through an auto pay request on google pa...

Joan

Moderator

834 Views

1 replies

0 likes

Premium for Students
  • 834 Views
  • 1 replies
  • 0 likes

Superuser Contribution I'm getting It looks like you’ve taken a trial before error while trying to get student offer

PlanFree/PremiumCountryIndiaDeviceMacbook pro M3Operating System(iOS 10, Android Oreo, Windows 10, etc.) My Question or IssueI'm facing this issue "It looks like you’ve taken a trial beforeIt looks like you’ve taken a trial before, which means you ar...

Newbie

Plan Free/Premium Country India Device Macbook pro M3 Operating System (iOS 10, Android Oreo, Windows 10, etc.)   My Question or Issue I'm facing this issue "It looks like you’ve ...

Maria

Moderator

1383 Views

4 replies

0 likes

Premium for Students
  • 1383 Views
  • 4 replies
  • 0 likes

I activated student plan on wrong account

I just activated my student plan in the wrong account, how can I change it, because now there is an error in my main account.How can I proceed?

Newbie

I just activated my student plan in the wrong account, how can I change it, because now there is an error in my main account. How can I proceed?

ju71_

Visitor

641 Views

2 replies

0 likes

Premium for Students
  • 641 Views
  • 2 replies
  • 0 likes

Premium Student change to Premium Individual

I received a notification regarding the payment for Spotify Premium. I was charged for RM 15.90 instead of RM 8.90. Could I get a refund since I’m subscribing to Premium Student and not Premium Individual. I did not even get any notification stating ...

Visitor

I received a notification regarding the payment for Spotify Premium. I was charged for RM 15.90 instead of RM 8.90. Could I get a refund since I’m subscribing to Premium Student and not Premium Indiv...

Uma18

Visitor

1902 Views

2 replies

0 likes

  • 1902 Views
  • 2 replies
  • 0 likes

Superuser Contribution Student Premium payment keeps failing

PlanStudent PremiumCountryPakistan Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy automatic monthly payment for student premium failed a few days ago, I had a si...

Casual Listener

Plan Student Premium Country Pakistan  Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Iss...

pablobarry

Casual Listener

3161 Views

7 replies

0 likes

Premium for Students
  • 3161 Views
  • 7 replies
  • 0 likes

Premium not accessible

I don't use my last name on my official document. So I don't have my last name on my ID but it's mandatory to write your last name in spotify and because of that, I believe my documents are not getting verifiedPlanFree/PremiumCountryIndia Device(Sams...

Visitor

I don't use my last name on my official document. So I don't have my last name on my ID but it's mandatory to write your last name in spotify and because of that, I believe my documents are not getti...

Maxim

Spotify Star

428 Views

1 replies

0 likes

Premium for Students
  • 428 Views
  • 1 replies
  • 0 likes

Superuser Contribution La aplicación me sacó de mi Spotify estudiantil, olo tengo una cuenta grati

Hace poco obtuve una cuenta premim estudiantil y la estaba usando normar pero ayer de un momento a otro solo me aparece como una cuenta gratis

Visitor

Hace poco obtuve una cuenta premim estudiantil y la estaba usando normar pero ayer de un momento a otro solo me aparece como una cuenta gratis

OscarDC

Moderator

415 Views

1 replies

0 likes

  • 415 Views
  • 1 replies
  • 0 likes

Superuser Contribution No me deja finalizar la compra de Premium para Estudiantes

Hola, el problema que tengo es que cuando quiero pagar por el premiun para estudiantes con la prueba gratuita de 1 mes, no me aparece la opción para registrar los datos de mi tarjeta Visa y concretar la compra. Pero sí me deja cuando voy a la otra op...

Newbie

Hola, el problema que tengo es que cuando quiero pagar por el premiun para estudiantes con la prueba gratuita de 1 mes, no me aparece la opción para registrar los datos de mi tarjeta Visa y concretar...

user-removed

Not applicable

845 Views

2 replies

0 likes

Premium for Students
  • 845 Views
  • 2 replies
  • 0 likes

Superuser Contribution Request to add college - sheer ID form

My Question or IssueHello I have found the link for the sheerID form to request for a college to be added. However there is no submit button on the form. Is there an email address? Please help. Many thanks Lucky

Visitor

  My Question or Issue Hello   I have found the link for the sheerID form to request for a college to be added. However there is no submit button on the form. Is there an email addres...

elenaitsred

Visitor

7029 Views

4 replies

2 likes

Premium for Students
  • 7029 Views
  • 4 replies
  • 2 likes

Superuser Contribution Can’t choose the student plan

PlanPremiumCountryVenezuelaDeviceiPhone 15 pro maxOperating SystemCurrent operating system My Question or IssueI was already verified for the student plan but in the list of plans when I'm going to choose it says "Sorry, you are not eligible for that...

Casual Listener

Plan Premium Country Venezuela Device iPhone 15 pro max Operating System Current operating system    My Question or Issue I was already verified for the student plan but in the li...

AlejaR

Moderator

725 Views

2 replies

0 likes

Premium for Students
  • 725 Views
  • 2 replies
  • 0 likes

Superuser Contribution Can't select Student Premium although validated

PlanFamily --> want to change to Student CountryAustria My Question or Issue:I validated my student status and it says that I am validated until 1.2.2026. However, when I now try to change my subscription from Family to Student, it tells me that I am...

Visitor

  Plan Family --> want to change to Student   Country Austria     My Question or Issue: I validated my student status and it says that I am validated until 1.2.2026. H...

Joan

Moderator

385 Views

1 replies

0 likes

Premium for Students
  • 385 Views
  • 1 replies
  • 0 likes

Superuser Contribution quiero obtener spotify premium estudiante

quiero obtener spotify premium estudiante y me indica que hay límite de verificación excedido y yo nunca he excedido a ello hasta este momento, me dice que ya canjeo o intento canjear esta oferta y no habia intentado anteriormente

Visitor

quiero obtener spotify premium estudiante y me indica que hay límite de verificación excedido y yo nunca he excedido a ello hasta este momento, me dice que ya canjeo o intento canjear esta oferta y ...

Yordan

Moderator

428 Views

1 replies

0 likes

  • 428 Views
  • 1 replies
  • 0 likes

Superuser Contribution Page not exist Student Premium.

Hello everyone,For some reason I can’t take Student Premium in Austria, saying that “this page no longer exists. Unfortunately, we couldn’t find the page”. I tried change the browser, device, internet connection and also used private page in browser....

Visitor

Hello everyone, For some reason I can’t take Student Premium in Austria, saying that “this page no longer exists. Unfortunately, we couldn’t find the page”. I tried change the browser, device, inter...

Hxquez

Visitor

1111 Views

2 replies

0 likes

Premium for Students
  • 1111 Views
  • 2 replies
  • 0 likes

Solved!! Charged full price as student

Plan Student/Premium Country UK First of all, the fact that I have to post on a community board for payment plan help is an absolute joke. Unbelievable, in fact. Why is there no email address, live chat, or phone number? My Question or Issue A month ...

Casual Listener

Plan Student/Premium Country UK   First of all, the fact that I have to post on a community board for payment plan help is an absolute joke. Unbelievable, in fact. Why is there no...

Not applicable

9603 Views

16 replies

0 likes

Premium for Students
  • 9603 Views
  • 16 replies
  • 0 likes

Solved!!Superuser Contribution Verified Student but can’t change to student plan

I’m currently on the premium family plan (plan manager) but I went back to school this year so sorry family you’re getting cut off as I was hoping to switch to the student premium plan that much more affordable. However, I tried to set it up today an...

Newbie

I’m currently on the premium family plan (plan manager) but I went back to school this year so sorry family you’re getting cut off as I was hoping to switch to the student premium plan that much more...

1260901167

Visitor

9327 Views

6 replies

1 likes

Premium for Students
  • 9327 Views
  • 6 replies
  • 1 likes

what can I do after 4 years of using the student discount

After 4 years, I am apparently not eligible to use the student discount anymore. are there other options since I am still going to be a student for a few years?

Visitor

After 4 years, I am apparently not eligible to use the student discount anymore. are there other options since I am still going to be a student for a few years?

Maxim

Spotify Star

556 Views

1 replies

0 likes

  • 556 Views
  • 1 replies
  • 0 likes

Can I take off Hulu for student account and pay less?

I’m just wondering if there was any way you could remove Hulu from the student premium subscription. I already have Hulu through my sister who’s also a student and parents so don’t really need plus I’m not a tv guy. Please let me know.

Visitor

I’m just wondering if there was any way you could remove Hulu from the student premium subscription. I already have Hulu through my sister who’s also a student and parents so don’t really need plus I...

Maxim

Spotify Star

752 Views

1 replies

0 likes

  • 752 Views
  • 1 replies
  • 0 likes

Paying for student premium

When I go to pay for student premium, and put in my information (visa, prepaid debit gift card) which says it's accepted as a payment, it says the payment didn't go through, and to try another payment option. The card is active and has money on it, a...

Visitor

When I go to pay for student premium, and put in my information (visa, prepaid debit gift card) which says it's accepted as a payment, it says the payment didn't go through, and to try another paymen...

osornios

Spotify Star

506 Views

1 replies

0 likes

Premium for Students
  • 506 Views
  • 1 replies
  • 0 likes