Announcements
From 28th September 2026, Community private messages will no longer be available. If you have any private messages you'd like to keep, please save or copy them using these steps before this date. Thank you.

Help Wizard

Step 1

NEXT STEP

Premium Student

Get help verifying your Student Discount.

Start a topic

Solved!! My Student Plan changed to Premium Individual

Note: I currently use Spotify in two devices: my phone and my laptop. That's why I included both of them below. Plan Premium Student Country Dominican Republic Device Samsung Galaxy A05, Dell Latitude 7280 Operating System Android 11, Windows 11 My Q...

Casual Listener

31zzxznsjfq

Newbie

9702 Views

6 replies

0 likes

Premium for Students
  • 9702 Views
  • 6 replies
  • 0 likes

AI DJ not showing up

PlanPremiumCountrySouth Africa My Question or IssueI have been subscribed to premium student for nearly a month now and still no sign of the AI DJ. I have tried everything: deleting and reinstalling, logging out and back in, I have updated the app 3 ...

Casual Listener

standardpremiumuser

Visitor

15339 Views

10 replies

2 likes

Premium for Students
  • 15339 Views
  • 10 replies
  • 2 likes

Solved!! Premium Student Hulu Access

My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...

Newbie

Azra0

Visitor

24752 Views

11 replies

1 likes

Premium for Students
  • 24752 Views
  • 11 replies
  • 1 likes

Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

pdan58

Visitor

169731 Views

110 replies

148 likes

Premium for Students
  • 169731 Views
  • 110 replies
  • 148 likes

Superuser Contribution I'm getting It looks like you’ve taken a trial before error while trying to get student offer

PlanFree/PremiumCountryIndiaDeviceMacbook pro M3Operating System(iOS 10, Android Oreo, Windows 10, etc.) My Question or IssueI'm facing this issue "It looks like you’ve taken a trial beforeIt looks like you’ve taken a trial before, which means you ar...

Newbie

Plan Free/Premium Country India Device Macbook pro M3 Operating System (iOS 10, Android Oreo, Windows 10, etc.)   My Question or Issue I'm facing this issue "It looks like you’ve ...

Maria

Moderator

1362 Views

4 replies

0 likes

Premium for Students
  • 1362 Views
  • 4 replies
  • 0 likes

I activated student plan on wrong account

I just activated my student plan in the wrong account, how can I change it, because now there is an error in my main account.How can I proceed?

Newbie

I just activated my student plan in the wrong account, how can I change it, because now there is an error in my main account. How can I proceed?

ju71_

Visitor

638 Views

2 replies

0 likes

Premium for Students
  • 638 Views
  • 2 replies
  • 0 likes

Premium Student change to Premium Individual

I received a notification regarding the payment for Spotify Premium. I was charged for RM 15.90 instead of RM 8.90. Could I get a refund since I’m subscribing to Premium Student and not Premium Individual. I did not even get any notification stating ...

Visitor

I received a notification regarding the payment for Spotify Premium. I was charged for RM 15.90 instead of RM 8.90. Could I get a refund since I’m subscribing to Premium Student and not Premium Indiv...

Uma18

Visitor

1886 Views

2 replies

0 likes

  • 1886 Views
  • 2 replies
  • 0 likes

Superuser Contribution Student Premium payment keeps failing

PlanStudent PremiumCountryPakistan Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy automatic monthly payment for student premium failed a few days ago, I had a si...

Casual Listener

Plan Student Premium Country Pakistan  Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Iss...

pablobarry

Casual Listener

3106 Views

7 replies

0 likes

Premium for Students
  • 3106 Views
  • 7 replies
  • 0 likes

Premium not accessible

I don't use my last name on my official document. So I don't have my last name on my ID but it's mandatory to write your last name in spotify and because of that, I believe my documents are not getting verifiedPlanFree/PremiumCountryIndia Device(Sams...

Visitor

I don't use my last name on my official document. So I don't have my last name on my ID but it's mandatory to write your last name in spotify and because of that, I believe my documents are not getti...

Maxim

Spotify Star

424 Views

1 replies

0 likes

Premium for Students
  • 424 Views
  • 1 replies
  • 0 likes

Superuser Contribution La aplicación me sacó de mi Spotify estudiantil, olo tengo una cuenta grati

Hace poco obtuve una cuenta premim estudiantil y la estaba usando normar pero ayer de un momento a otro solo me aparece como una cuenta gratis

Visitor

Hace poco obtuve una cuenta premim estudiantil y la estaba usando normar pero ayer de un momento a otro solo me aparece como una cuenta gratis

OscarDC

Moderator

409 Views

1 replies

0 likes

  • 409 Views
  • 1 replies
  • 0 likes

Superuser Contribution No me deja finalizar la compra de Premium para Estudiantes

Hola, el problema que tengo es que cuando quiero pagar por el premiun para estudiantes con la prueba gratuita de 1 mes, no me aparece la opción para registrar los datos de mi tarjeta Visa y concretar la compra. Pero sí me deja cuando voy a la otra op...

Newbie

Hola, el problema que tengo es que cuando quiero pagar por el premiun para estudiantes con la prueba gratuita de 1 mes, no me aparece la opción para registrar los datos de mi tarjeta Visa y concretar...

user-removed

Not applicable

835 Views

2 replies

0 likes

Premium for Students
  • 835 Views
  • 2 replies
  • 0 likes

Superuser Contribution Request to add college - sheer ID form

My Question or IssueHello I have found the link for the sheerID form to request for a college to be added. However there is no submit button on the form. Is there an email address? Please help. Many thanks Lucky

Visitor

  My Question or Issue Hello   I have found the link for the sheerID form to request for a college to be added. However there is no submit button on the form. Is there an email addres...

elenaitsred

Visitor

6884 Views

4 replies

2 likes

Premium for Students
  • 6884 Views
  • 4 replies
  • 2 likes

Superuser Contribution Can’t choose the student plan

PlanPremiumCountryVenezuelaDeviceiPhone 15 pro maxOperating SystemCurrent operating system My Question or IssueI was already verified for the student plan but in the list of plans when I'm going to choose it says "Sorry, you are not eligible for that...

Casual Listener

Plan Premium Country Venezuela Device iPhone 15 pro max Operating System Current operating system    My Question or Issue I was already verified for the student plan but in the li...

AlejaR

Moderator

721 Views

2 replies

0 likes

Premium for Students
  • 721 Views
  • 2 replies
  • 0 likes

Superuser Contribution Can't select Student Premium although validated

PlanFamily --> want to change to Student CountryAustria My Question or Issue:I validated my student status and it says that I am validated until 1.2.2026. However, when I now try to change my subscription from Family to Student, it tells me that I am...

Visitor

  Plan Family --> want to change to Student   Country Austria     My Question or Issue: I validated my student status and it says that I am validated until 1.2.2026. H...

Joan

Moderator

379 Views

1 replies

0 likes

Premium for Students
  • 379 Views
  • 1 replies
  • 0 likes

Superuser Contribution quiero obtener spotify premium estudiante

quiero obtener spotify premium estudiante y me indica que hay límite de verificación excedido y yo nunca he excedido a ello hasta este momento, me dice que ya canjeo o intento canjear esta oferta y no habia intentado anteriormente

Visitor

quiero obtener spotify premium estudiante y me indica que hay límite de verificación excedido y yo nunca he excedido a ello hasta este momento, me dice que ya canjeo o intento canjear esta oferta y ...

Yordan

Moderator

421 Views

1 replies

0 likes

  • 421 Views
  • 1 replies
  • 0 likes

Superuser Contribution Page not exist Student Premium.

Hello everyone,For some reason I can’t take Student Premium in Austria, saying that “this page no longer exists. Unfortunately, we couldn’t find the page”. I tried change the browser, device, internet connection and also used private page in browser....

Visitor

Hello everyone, For some reason I can’t take Student Premium in Austria, saying that “this page no longer exists. Unfortunately, we couldn’t find the page”. I tried change the browser, device, inter...

Hxquez

Visitor

1103 Views

2 replies

0 likes

Premium for Students
  • 1103 Views
  • 2 replies
  • 0 likes

Solved!! Charged full price as student

Plan Student/Premium Country UK First of all, the fact that I have to post on a community board for payment plan help is an absolute joke. Unbelievable, in fact. Why is there no email address, live chat, or phone number? My Question or Issue A month ...

Casual Listener

Plan Student/Premium Country UK   First of all, the fact that I have to post on a community board for payment plan help is an absolute joke. Unbelievable, in fact. Why is there no...

Not applicable

9157 Views

16 replies

0 likes

Premium for Students
  • 9157 Views
  • 16 replies
  • 0 likes

Solved!!Superuser Contribution Verified Student but can’t change to student plan

I’m currently on the premium family plan (plan manager) but I went back to school this year so sorry family you’re getting cut off as I was hoping to switch to the student premium plan that much more affordable. However, I tried to set it up today an...

Newbie

I’m currently on the premium family plan (plan manager) but I went back to school this year so sorry family you’re getting cut off as I was hoping to switch to the student premium plan that much more...

1260901167

Visitor

8871 Views

6 replies

1 likes

Premium for Students
  • 8871 Views
  • 6 replies
  • 1 likes

what can I do after 4 years of using the student discount

After 4 years, I am apparently not eligible to use the student discount anymore. are there other options since I am still going to be a student for a few years?

Visitor

After 4 years, I am apparently not eligible to use the student discount anymore. are there other options since I am still going to be a student for a few years?

Maxim

Spotify Star

551 Views

1 replies

0 likes

  • 551 Views
  • 1 replies
  • 0 likes

Can I take off Hulu for student account and pay less?

I’m just wondering if there was any way you could remove Hulu from the student premium subscription. I already have Hulu through my sister who’s also a student and parents so don’t really need plus I’m not a tv guy. Please let me know.

Visitor

I’m just wondering if there was any way you could remove Hulu from the student premium subscription. I already have Hulu through my sister who’s also a student and parents so don’t really need plus I...

Maxim

Spotify Star

741 Views

1 replies

0 likes

  • 741 Views
  • 1 replies
  • 0 likes

Paying for student premium

When I go to pay for student premium, and put in my information (visa, prepaid debit gift card) which says it's accepted as a payment, it says the payment didn't go through, and to try another payment option. The card is active and has money on it, a...

Visitor

When I go to pay for student premium, and put in my information (visa, prepaid debit gift card) which says it's accepted as a payment, it says the payment didn't go through, and to try another paymen...

osornios

Spotify Star

499 Views

1 replies

0 likes

Premium for Students
  • 499 Views
  • 1 replies
  • 0 likes

Superuser Contribution Ups, algo salió mal. Por favor, intenta de nuevo más tarde. Plan para estudiantes.

PlanPremium para estudiantesCountryPerúOperating SystemWindows 11 My Question or IssueCuando ingreso los datos de mi tarjeta y posteriormente los míos, al efectuar la compra del plan Premium Estudiantes se queda cargando hasta que sale un mensaje en ...

Newbie

Plan Premium para estudiantes Country Perú Operating System Windows 11   My Question or Issue Cuando ingreso los datos de mi tarjeta y posteriormente los míos, al efectuar la compra del ...

UniversalPL

Newbie

2966 Views

2 replies

1 likes

Premium for Students
  • 2966 Views
  • 2 replies
  • 1 likes

Solved!!Superuser Contribution İlk ay 10 TL kesintisi ne için?

Bugün öğrenci primium paketi aldım ancak banka hesabımı kontrol ettiğimde görüyorum ki 10tllik bir kesinti var. Bu kesintinin sebebi nedir? Bilgilendirme kısmında İlk ay ücretsiz yazıyor halbuki

Visitor

Bugün öğrenci primium paketi aldım ancak banka hesabımı kontrol ettiğimde görüyorum ki 10tllik bir kesinti var. Bu kesintinin sebebi nedir? Bilgilendirme kısmında İlk ay ücretsiz yazıyor halbuki

OscarDC

Moderator

2800 Views

1 replies

0 likes

  • 2800 Views
  • 1 replies
  • 0 likes