Not able to make payments with UPI

[adi_tya1008]

I'm unable to pay using UPI for Spotify Student, but it's possible to pay with UPI for other plans.

Plan

Free

Country

India

Device

OnePlus Nord CE 4

HP Victus

My Question or Issue

Please help me set up autopay using UPI, as I don't have a debit/credit card.

[Vasil]

Hey @adi_tya1008,

Sorry to see you've been having issues with your subscription!
Does the UPI payment option not appear for Premium Student at all or does the payment not succeed when you select UPI?

Make sure you're following these steps to subscribe to Premium Student.
Here's also a support article that could be of Help in regard to payments made via UPI.

With these in mind, let us know what happens on your end when you're trying to subscribe and we'll gladly take a look for you.
It's worth testing things out via an incognito browser window, a different device and/ or a different network connection & make sure you're not using any VPN services 🙂

Hope this helps! We'll be on the lookout for your response.

EDIT: I just noticed this thread where your fellow users are reporting what seems to be the same issue you're experiencing!
It's currently being looked into so it's a good idea to subscribe to the thread to stay on top of any updates. Cheers!