Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help verifying your Student Discount.
Note: I currently use Spotify in two devices: my phone and my laptop. That's why I included both of them below. Plan Premium Student Country Dominican Republic Device Samsung Galaxy A05, Dell Latitude 7280 Operating System Android 11, Windows 11 My Q...
Moderator
8962 Views
5 replies
0 likes
PlanPremiumCountrySouth Africa My Question or IssueI have been subscribed to premium student for nearly a month now and still no sign of the AI DJ. I have tried everything: deleting and reinstalling, logging out and back in, I have updated the app 3 ...
Visitor
13624 Views
10 replies
2 likes
My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...
Visitor
23403 Views
11 replies
1 likes
PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...
Visitor
167115 Views
110 replies
148 likes
I've been using the student discount for 2 years now, and today suddenly it was changed to individual plan, and i was charged for that. Later i tried to get the student discount again, but the billing address asks me to choose a state/county in order...
I've been using the student discount for 2 years now, and today suddenly it was changed to individual plan, and i was charged for that. Later i tried to get the student discount again, but the billin...
Regular
1476 Views
3 replies
0 likes
Hey,Don't know if anyone else has had this issue. I'm a college student and for some reason its not le
Hey, Don't know if anyone else has had this issue. I'm a college student and for some reason its not le
Moderator
344 Views
3 replies
1 likes
PlanPremiumCountryIndiaDeviceRealme Narzo 30, DesktopOperating SystemAndroid 12, Windows 10 My Question or IssueI’m posting this to highlight a serious issue with Spotify’s student verification process via SheerID, especially for users from regions w...
...nitial-based surnames, which are legally valid in many countries. This results in unfair rejection of genuine students due to region-biased name parsing rules. This is not a documentation issue. T...
Visitor
2990 Views
1 replies
0 likes
PlanStudent PremiumCountryBelarusDevice(iPhone 13)Operating System(iOS 26.3.1) My Question or IssueHi! A few days ago I've renewed my student verification (so it's valid through may of 2027), but the payment has declined every time I've tried to pay....
Plan Student Premium Country Belarus Device (iPhone 13) Operating System (iOS 26.3.1) My Question or Issue Hi! A few days ago I've renewed my student verification (so it's valid thro...
Spotify Star
762 Views
1 replies
1 likes
Plan: Premium StudentFree/Premium: PremiumCountry: GeorgiaDevice: Android phoneOperating System: AndroidMy Question or Issue:I currently have a standard Spotify Premium subscription and I’m trying to switch to Premium Student for the first time. Duri...
Plan: Premium Student Free/Premium: Premium Country: Georgia Device: Android phone Operating System: Android My Question or Issue: I currently have a standard Spotify Premium subscription and...
Spotify Star
245 Views
1 replies
0 likes
I'm also having the same repeating issue, the above links keep bumping me back to the previous page of verifying and choosing a plan, but no checkout screen, even in incognito or a different window.
I'm also having the same repeating issue, the above links keep bumping me back to the previous page of verifying and choosing a plan, but no checkout screen, even in incognito or a different window.
Newbie
8424 Views
31 replies
2 likes
PlanPremiumCountryCanadaDevice(iPhone 11)Operating System(iOS 15.) My Question or IssueIs Spotify for students not available for university students in Quebec? If not what can we do?
Plan Premium Country Canada Device (iPhone 11) Operating System (iOS 15.) My Question or Issue Is Spotify for students not available for university students in Quebec? If not what c...
Visitor
7380 Views
8 replies
0 likes
Hello, I'm trying to renew my student account. I believe this will be the third and final time I can renew as I've been on a student account since May 2017. I've been successfully verified by SheerID and had the email from SheerID saying 'You're veri...
Hello, I'm trying to renew my student account. I believe this will be the third and final time I can renew as I've been on a student account since May 2017. I've been successfully ...
Newbie
46555 Views
11 replies
0 likes
So I have a Premium account I have had for years, it expired a few weeks ago and I went to renew but wanted to switch to premium student now that I am university. Uploaded my documents and was approved but when I try to renew it fails. Tried multiple...
So I have a Premium account I have had for years, it expired a few weeks ago and I went to renew but wanted to switch to premium student now that I am university. Uploaded my documents and was approv...
Spotify Star
372 Views
3 replies
0 likes
My Question or IssueI never received an email or notification stating my student account was expiring, and so I was charged at full price for 6 months without my knowledge. I found out it was happening because the app told me that there was a late pa...
My Question or Issue I never received an email or notification stating my student account was expiring, and so I was charged at full price for 6 months without my knowledge. I found out it was happe...
Newbie
370 Views
2 replies
0 likes
PlanStudent PremiumCountrySwedenDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy school (Affärshögskolan in Malmö, Sweden) is not listed, and for some reason it sa...
Plan Student Premium Country Sweden Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue My s...
Visitor
7619 Views
14 replies
0 likes
PlanPremiumCountryIndiaMy Question or IssueI didnt check the mail for reverification of my student id, and today I have received a msg that I'll charged for individual premium plan. Now i have reverified my student id and my payment date is tomorrow....
Plan Premium Country India My Question or Issue I didnt check the mail for reverification of my student id, and today I have received a msg that I'll charged for individual premium plan. Now i h...
Spotify Star
454 Views
2 replies
1 likes
I done my payment for student premium but still not showing premium account.
I done my payment for student premium but still not showing premium account.
Moderator
4545 Views
12 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Moderator
19274 Views
49 replies
0 likes
So, i applied my student verification to one account, but it was the wrong one
So, i applied my student verification to one account, but it was the wrong one
Spotify Star
271 Views
1 replies
0 likes
I want to get a refund for the student individual plan membership. Is this possible and how can I do this
I want to get a refund for the student individual plan membership. Is this possible and how can I do this
Visitor
2722 Views
3 replies
0 likes
So I already paid for my individual premium one day ago but I plan to switch to Student premium. I'm wondering if I need to pay again for this month just to switch or will it be counted onto next month?PlanFree/PremiumCountry Device(iPhone 8, Samsung...
So I already paid for my individual premium one day ago but I plan to switch to Student premium. I'm wondering if I need to pay again for this month just to switch or will it be counted onto next mon...
Spotify Star
367 Views
1 replies
0 likes
CountryUnited Kingdom Are Sixth Form students to eligble for the student discount after the move to SheerID verification? Correct me if I'm wrong but aren't student discounts provided to students as they are more sensitive to pricing as they don't ha...
Country United Kingdom Are Sixth Form students to eligble for the student discount after the move to SheerID verification? Correct me if I'm wrong but aren't student discounts p...
Visitor
17547 Views
4 replies
2 likes
Dear Spotify, Since, I am a old customer of Spotify that's why I want to tell you that Youtube provides Student Plan that least the cost to ₹89/pm where it provides Youtube Premium as well as YouTube Music all features where as Spotify is too expensi...
Dear Spotify, Since, I am a old customer of Spotify that's why I want to tell you that Youtube provides Student Plan that least the cost to ₹89/pm where it provides Youtube Premium as well as YouTu...
458 Views
0 replies
0 likes
I got verified for student premium and even have a Hulu account linked to it and it all works well but recently I noticed that under my billing I am being charged $10.99 when the student premium account is $5.99. I tried to switch it back to premium ...
I got verified for student premium and even have a Hulu account linked to it and it all works well but recently I noticed that under my billing I am being charged $10.99 when the student premium acco...
Visitor
10833 Views
18 replies
0 likes
