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Solved!! My Student Plan changed to Premium Individual

Note: I currently use Spotify in two devices: my phone and my laptop. That's why I included both of them below. Plan Premium Student Country Dominican Republic Device Samsung Galaxy A05, Dell Latitude 7280 Operating System Android 11, Windows 11 My Q...

Casual Listener

31zzxznsjfq

Newbie

10429 Views

6 replies

1 likes

Premium for Students
  • 10429 Views
  • 6 replies
  • 1 likes

AI DJ not showing up

PlanPremiumCountrySouth Africa My Question or IssueI have been subscribed to premium student for nearly a month now and still no sign of the AI DJ. I have tried everything: deleting and reinstalling, logging out and back in, I have updated the app 3 ...

Casual Listener

standardpremiumuser

Visitor

16777 Views

10 replies

2 likes

Premium for Students
  • 16777 Views
  • 10 replies
  • 2 likes

Solved!! Premium Student Hulu Access

My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...

Newbie

Azra0

Visitor

25935 Views

11 replies

1 likes

Premium for Students
  • 25935 Views
  • 11 replies
  • 1 likes

Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

pdan58

Visitor

171895 Views

110 replies

148 likes

Premium for Students
  • 171895 Views
  • 110 replies
  • 148 likes

Solved!!Superuser Contribution I’m still a student!! Longer than 4 years.

i’m subscribed to premium as a student, but I’m still in school and it’s been longer than four years. I’m completing a masters program. I don’t know why you only get to enjoy the discount for four years. Can somebody please extend this option?! Maste...

Visitor

i’m subscribed to premium as a student, but I’m still in school and it’s been longer than four years. I’m completing a masters program. I don’t know why you only get to enjoy the discount for four ye...

27325427

Newbie

15074 Views

10 replies

1 likes

  • 15074 Views
  • 10 replies
  • 1 likes

Solved!! Verification Limit Exceeded?

My Question or IssueHello, I successfully verified for the Spotify premium student discount but I exited the page until I was ready to put in my card info. Now it says my verification limit has been exceeded but I’ve never truly received/paid for it ...

Visitor

    My Question or Issue Hello, I successfully verified for the Spotify premium student discount but I exited the page until I was ready to put in my card info. Now it says my verificati...

uphigh123

Visitor

31818 Views

11 replies

0 likes

Premium for Students
  • 31818 Views
  • 11 replies
  • 0 likes

Superuser Contribution I can't renew my student premium membership.

The website just says that I'm verified until November, and to select a plan. It then just shows my current plan, with no option to select. I'm not taken, and am not able to visit, any form of verification site.

Visitor

The website just says that I'm verified until November, and to select a plan. It then just shows my current plan, with no option to select. I'm not taken, and am not able to visit, any form of verifi...

Dessi

Moderator

1220 Views

6 replies

0 likes

  • 1220 Views
  • 6 replies
  • 0 likes

Solved!!Superuser Contribution Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

...n university. I am no longer allowed to have the student pricing since I have had it for 4 years. What is the purpose of this cap on years for students? Some of us don't graduate right on time. As l...

pdan58

Visitor

171895 Views

110 replies

148 likes

Premium for Students
  • 171895 Views
  • 110 replies
  • 148 likes

I was charged extra

I paid full price for a student premium plan last month and it said that the plan lasts for 2 months and it's discounted after the current plan expires. But instead of 2 months in just 1 month it says plan expired. I was charged extra. How are we gon...

Casual Listener

I paid full price for a student premium plan last month and it said that the plan lasts for 2 months and it's discounted after the current plan expires. But instead of 2 months in just 1 month it say...

Billy-J

Spotify Star

268 Views

3 replies

0 likes

Premium for Students
  • 268 Views
  • 3 replies
  • 0 likes

Superuser Contribution Limit of 4 years even though I have only been on the plan for 2 years?

Plan Premium Student Country Portugal My Question or Issue When I clicked on the link that redirected me to reverify to keep me in the student plan, it says that "You've reached the maximum of 4 years that the student discount is available, so you wo...

Newbie

  Plan Premium Student Country Portugal My Question or Issue When I clicked on the link that redirected me to reverify to keep me in the student plan, it says that "You've reached th...

AlejaR

Moderator

500 Views

1 replies

0 likes

Premium for Students
  • 500 Views
  • 1 replies
  • 0 likes

Superuser Contribution AI DJ not showing up

PlanPremiumCountrySouth Africa My Question or IssueI have been subscribed to premium student for nearly a month now and still no sign of the AI DJ. I have tried everything: deleting and reinstalling, logging out and back in, I have updated the app 3 ...

Casual Listener

Plan Premium Country South Africa   My Question or Issue I have been subscribed to premium student for nearly a month now and still no sign of the AI DJ. I have tried everything: deleting ...

standardpremiumuser

Visitor

16777 Views

10 replies

2 likes

Premium for Students
  • 16777 Views
  • 10 replies
  • 2 likes

Superuser Contribution I have paid for the premium plan but it has not been enabled; money is UPI debit

I have chosen the one-time payment plan , the money has been debited from my bank account but the plan hasnt reflected on my account. I made the payment through UPI and as I scanned the code and paid nothing happened to the screen it was as if i had ...

Visitor

I have chosen the one-time payment plan , the money has been debited from my bank account but the plan hasnt reflected on my account. I made the payment through UPI and as I scanned the code and paid...

Dipss

Newbie

23877 Views

27 replies

2 likes

Premium for Students
  • 23877 Views
  • 27 replies
  • 2 likes

Solved!!Superuser Contribution Keeps going back to account page after pressing 'get discount' in the 'Manage your plan' page

PlanIndividual Premium to Student CountryUnited StatesDeviceBoth desktop and MacbookOperating System My Question or IssueI want to change my premium individual plan to Student plan since I am a student. But when I go into account settings and try to ...

Casual Listener

Plan Individual Premium to Student  Country United States Device Both desktop and Macbook Operating System     My Question or Issue I want to change my premium individual pla...

beaaaaa

Newbie

5490 Views

16 replies

0 likes

Premium for Students
  • 5490 Views
  • 16 replies
  • 0 likes

Solved!!Superuser Contribution Can't choose" I'm not a resident of Quebec" to continue my payment of Premium Student Plan.

PlanPremiumCountryCanadaDeviceDesktop ComputerOperating SystemWindows 10,etc My Question or IssueCan't choose the box " I'm not a resident of Quebec" on the check out pageto continue my payment of Premium Student Plan .

Visitor

Plan Premium Country Canada Device Desktop Computer Operating System Windows 10,etc   My Question or Issue Can't choose the box " I'm not a resident of Quebec" on the check out pageto ...

LinDvD

Visitor

1865 Views

5 replies

1 likes

Premium for Students
  • 1865 Views
  • 5 replies
  • 1 likes

Unable to Reverify Spotify Premium Student Status

I previously had Spotify Premium Student without any issues, and I recently received an email asking me to reverify my student status to continue the discount. However, during the reverification process through SheerID, the verification fails and dis...

Visitor

I previously had Spotify Premium Student without any issues, and I recently received an email asking me to reverify my student status to continue the discount. However, during the reverification proc...

JBayudz

Spotify Star

886 Views

1 replies

0 likes

Premium for Students
  • 886 Views
  • 1 replies
  • 0 likes

Superuser Contribution Change of School for premium plan

PlanStudent/PremiumCountryNigeria My Question or IssueI recently changed schools, but I need to renew my student premium plan, how do I do that cause it is letting me change the school

Visitor

Plan Student/Premium Country Nigeria  My Question or Issue I recently changed schools, but I need to renew my student premium plan, how do I do that cause it is letting me change the school...

Joan

Moderator

616 Views

1 replies

0 likes

Premium for Students
  • 616 Views
  • 1 replies
  • 0 likes

Superuser Contribution Difficulty accessing student discount

I've been using the student discount for 2 years now, and today suddenly it was changed to individual plan, and i was charged for that. Later i tried to get the student discount again, but the billing address asks me to choose a state/county in order...

Visitor

I've been using the student discount for 2 years now, and today suddenly it was changed to individual plan, and i was charged for that. Later i tried to get the student discount again, but the billin...

Jahjahbinks

Regular

1598 Views

3 replies

0 likes

Premium for Students
  • 1598 Views
  • 3 replies
  • 0 likes

Superuser Contribution Student account issue

Hey,Don't know if anyone else has had this issue. I'm a college student and for some reason its not le

Visitor

Hey, Don't know if anyone else has had this issue. I'm a college student and for some reason its not le

Vasil

Moderator

480 Views

3 replies

1 likes

Premium for Students
  • 480 Views
  • 3 replies
  • 1 likes

Spotify Student Verification Fails for Users With Initial-Based Names (SheerID Rejection Loop)

PlanPremiumCountryIndiaDeviceRealme Narzo 30, DesktopOperating SystemAndroid 12, Windows 10 My Question or IssueI’m posting this to highlight a serious issue with Spotify’s student verification process via SheerID, especially for users from regions w...

Newbie

...nitial-based surnames, which are legally valid in many countries. This results in unfair rejection of genuine students due to region-biased name parsing rules. This is not a documentation issue. T...

Dpz67

Visitor

3682 Views

1 replies

0 likes

Premium for Students
  • 3682 Views
  • 1 replies
  • 0 likes

the payment for my student plan is failing and i don't know why

PlanStudent PremiumCountryBelarusDevice(iPhone 13)Operating System(iOS 26.3.1) My Question or IssueHi! A few days ago I've renewed my student verification (so it's valid through may of 2027), but the payment has declined every time I've tried to pay....

Newbie

Plan Student Premium Country Belarus Device (iPhone 13) Operating System (iOS 26.3.1)   My Question or Issue Hi! A few days ago I've renewed my student verification (so it's valid thro...

ribezaz

Spotify Star

867 Views

1 replies

1 likes

Premium for Students
  • 867 Views
  • 1 replies
  • 1 likes

Cannot activate Premium Student

Plan: Premium StudentFree/Premium: PremiumCountry: GeorgiaDevice: Android phoneOperating System: AndroidMy Question or Issue:I currently have a standard Spotify Premium subscription and I’m trying to switch to Premium Student for the first time. Duri...

Visitor

Plan: Premium Student Free/Premium: Premium Country: Georgia Device: Android phone Operating System: Android My Question or Issue: I currently have a standard Spotify Premium subscription and...

Billy-J

Spotify Star

271 Views

1 replies

0 likes

Premium for Students
  • 271 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unable to subscribe to Premium Student

I'm also having the same repeating issue, the above links keep bumping me back to the previous page of verifying and choosing a plan, but no checkout screen, even in incognito or a different window.

Visitor

I'm also having the same repeating issue, the above links keep bumping me back to the previous page of verifying and choosing a plan, but no checkout screen, even in incognito or a different window.

mkdude9

Newbie

9515 Views

31 replies

2 likes

Premium for Students
  • 9515 Views
  • 31 replies
  • 2 likes

Solved!!Superuser Contribution Spotify for students in Quebec

PlanPremiumCountryCanadaDevice(iPhone 11)Operating System(iOS 15.) My Question or IssueIs Spotify for students not available for university students in Quebec? If not what can we do?

Visitor

Plan Premium Country Canada Device (iPhone 11) Operating System (iOS 15.)   My Question or Issue Is Spotify for students not available for university students in Quebec? If not what c...

Mathlandry

Visitor

8146 Views

8 replies

0 likes

Premium for Students
  • 8146 Views
  • 8 replies
  • 0 likes

Solved!!Superuser Contribution Spotify unable to confirm I'm a student

Hello, I'm trying to renew my student account. I believe this will be the third and final time I can renew as I've been on a student account since May 2017. I've been successfully verified by SheerID and had the email from SheerID saying 'You're veri...

Newbie

Hello,   I'm trying to renew my student account. I believe this will be the third and final time I can renew as I've been on a student account since May 2017.   I've been successfully ...

Lowrenz

Newbie

47978 Views

11 replies

0 likes

Premium for Students
  • 47978 Views
  • 11 replies
  • 0 likes