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Forum Posts

Solved!! Can't Use 2 Devices Simultaneously??

Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...

  • Casual Listener
  • JillianWilkie
  • Regular
  • 167949 Views
  • 32 replies
  • 9 likes
  • 167949 Views
  • 32 replies
  • 9 likes

Superuser Contribution How can I turn off a child's access to video

I want to stop my child being able to access video, youtube etc on their Spotify profile. I have a family plan.

  • Visitor
  • I want to stop my child being able to access video, youtube etc on their Spotify profile. I have a family plan.
  • Scotian
  • Visitor
  • 8583 Views
  • 29 replies
  • 24 likes
  • 8583 Views
  • 29 replies
  • 24 likes

Death of the account manager for a Family Plan, Spotify is Terrible

My wife passed away in October 2020. She was the account manager for our family plan. I kept her account open because my kids enjoyed her song list. Now I have decided to close down the last few things still in her name, such as Spotify. So i reached...

  • Casual Listener
  • My wife passed away in October 2020. She was the account manager for our family plan.  I kept her account open because my kids enjoyed her song list.  Now I have decided to close down the l...
  • ezzelleb
  • Casual Listener
  • 204 Views
  • 5 replies
  • 0 likes
  • Premium for Family
  • 204 Views
  • 5 replies
  • 0 likes

Superuser Contribution How to get Spotify to play the last song played in a playlist.

I have several playlists and play songs from them as I feel. However, when a re-select a playlist and play it, the first song in the playlist plays and not the last song that played. How to get Spotify to play the last song played in a playlist.

  • Visitor
  • I have several playlists and play songs from them as I feel. However, when a re-select a playlist and play it, the first song in the playlist plays and not the last song that played. How to get Spoti...
  • froelants
  • Casual Listener
  • 749 Views
  • 7 replies
  • 2 likes
  • 749 Views
  • 7 replies
  • 2 likes

Superuser Contribution Can’t Join Family Plan For Next 12 Months?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Even though I was a family member before the family plan ended I was invited back but it doe...

  • Newbie
  • ...bsp; Even though I was a family member before the family plan ended I was invited back but it doesn’t let me join it keeps telling me that I have to wait 12 months which sounds absurdly unreal. I t...
  • Not applicable
  • 1972 Views
  • 3 replies
  • 0 likes
  • Premium for Family
  • 1972 Views
  • 3 replies
  • 0 likes

Superuser Contribution I can’t join our family subscription

I can’t join our family subscription and when I try it tells me that I can’t change twice in 12th months even though I haven’t changed my subscription for over 18 months plus does anyone know how I can get help with this problem?

  • Newbie
  • I can’t join our family subscription and when I try it tells me that I can’t change twice in 12th months even though I haven’t changed my subscription for over 18 months plus does anyone know how I c...
  • yala1
  • Visitor
  • 42327 Views
  • 44 replies
  • 4 likes
  • Premium for Family
  • 42327 Views
  • 44 replies
  • 4 likes

Spotify kids

Today I signed up for spotify kids and I thought you could pick song that the parents could approve as well? My child loves some songs by other artists that are not in your kids data base like Aalyiah these are songs that I would like to approve for ...

  • Visitor
  • Today I signed up for spotify kids and I thought you could pick song that the parents could approve as well? My child loves some songs by other artists that are not in your kids data base like Aalyia...
  • serenity199
  • Newbie
  • 1994 Views
  • 5 replies
  • 0 likes
  • 1994 Views
  • 5 replies
  • 0 likes

I have three charges on my account

I have received three charges on my account card from Spotify for $1.01. What are these for?

  • Newbie
  • I have received three charges on my account card from Spotify for $1.01. What are these for?
  • Bittencourt
  • Spotify Star
  • 74 Views
  • 1 replies
  • 0 likes
  • 74 Views
  • 1 replies
  • 0 likes

Block certain artists

Don't care for certain artists that come up on Playlist,want to block

  • Visitor
  • Don't care for certain artists that come up on Playlist,want to block
  • AdamDamon
  • Spotify Star
  • 81 Views
  • 1 replies
  • 0 likes
  • 81 Views
  • 1 replies
  • 0 likes

How can family members on your family plan listen to audiobooks?

I'm only able to listen to audiobooks as the family plan manager. How can my daughter listen without purchasing the audiobook?

  • Visitor
  • I'm only able to listen to audiobooks as the family plan manager. How can my daughter listen without purchasing the audiobook?
  • JonJ1
  • Newbie
  • 155 Views
  • 2 replies
  • 0 likes
  • 155 Views
  • 2 replies
  • 0 likes

Superuser Contribution How do I join Spotify family plan if i already have duo plan

PlanPremium FamilyCountryCanadaDeviceGoogle Pixel 6 ProOperating SystemAndroid 15 My Question or IssueI had changed my Spotify to Premium Duo April 23rd, 2023. Right now I am trying to accept an invite to Premium Family but it says There was a proble...

  • Casual Listener
  • Plan Premium Family Country Canada Device Google Pixel 6 Pro Operating System Android 15   My Question or Issue I had changed my Spotify to Premium Duo April 23rd, 2023. Right now I a...
  • AlejaR
  • Moderator
  • 167 Views
  • 3 replies
  • 0 likes
  • Premium for Family
  • 167 Views
  • 3 replies
  • 0 likes

How do I know how long do i have to wait until i can join a Duo link?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueA family member recently bought a spotify duo subscription but when I tried to join the like ...

  • Newbie
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue A family...
  • soyjuancho23
  • Visitor
  • 2113 Views
  • 3 replies
  • 2 likes
  • Premium for Family
  • 2113 Views
  • 3 replies
  • 2 likes

Superuser Contribution Family plan with split household

I’m curious how the family plan will work if I add my kids to a family plan but they are all not with me every other weekend. The way I’m reading it is it should be fine but I’d like clarification since they will not be with me the majority of the ti...

  • Casual Listener
  • I’m curious how the family plan will work if I add my kids to a family plan but they are all not with me every other weekend. The way I’m reading it is it should be fine but I’d like clarification s...
  • Joan
  • Moderator
  • 143 Views
  • 1 replies
  • 0 likes
  • Premium for Family
  • 143 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Joining a duo whilst traveling abroad

I am currently on the free plan and I want to join my boyfriend's duo. We live together in the Netherlands. Currently we are traveling together in North and South America. In order to be able to use my own Spotify at all, I have had to update my coun...

  • Regular
  • I am currently on the free plan and I want to join my boyfriend's duo. We live together in the Netherlands. Currently we are traveling together in North and South America. In order to be able to use ...
  • 11129836931
  • Visitor
  • 1522 Views
  • 5 replies
  • 0 likes
  • Premium for Family
  • 1522 Views
  • 5 replies
  • 0 likes

Superuser Contribution Quiero comprar cuentas adicionales para mí plan familiar

Tenía el plan familiar de 6 perfiles y ahora que compré el anual tengo solo 4, quiero comprar los perfiles adicionales pero no me sale nada para comprarlos

  • Visitor
  • Tenía el plan familiar de 6 perfiles y ahora que compré el anual tengo solo 4, quiero comprar los perfiles adicionales pero no me sale nada para comprarlos
  • lucia1901
  • Casual Listener
  • 2266 Views
  • 25 replies
  • 3 likes
  • 2266 Views
  • 25 replies
  • 3 likes

Solved!! I want to share a purchased audiobook with a member on my family plan.

My daughter (on our family plan) wants to listen to an audiobook that is not part of the free library. In her Spotify app on her tablet, it said that books could not be purchased on the app, so I purchased it on the computer via my account. Shouldn't...

  • Visitor
  • My daughter (on our family plan) wants to listen to an audiobook that is not part of the free library. In her Spotify app on her tablet, it said that books could not be purchased on the app, so I p...
  • JTheunissen
  • Casual Listener
  • 1184 Views
  • 5 replies
  • 2 likes
  • 1184 Views
  • 5 replies
  • 2 likes

Solved!!Superuser Contribution Switch family manager

Hi, I have got a family subscription. Unfortunatelly the family management account is set to one of my kids.Is it possible to switch it to one of the other family accounts as "master account"? Thanks and regards

  • Newbie
  • Hi,   I have got a family subscription. Unfortunatelly the family management account is set to one of my kids. Is it possible to switch it to one of the other family accounts as "master a...
  • luckylouu
  • Visitor
  • 76700 Views
  • 52 replies
  • 8 likes
  • Premium for Family
  • 76700 Views
  • 52 replies
  • 8 likes

Superuser Contribution Hola, quiero comprar dos cuentas adicionales en mi plan familiar y no puedo

Despues de pagar mi plan me di cuenta que spotify familiar ya no es para 6 personas, sino para 4 y en los detalles me salía que podía comprar has 2 cuentas adicionales más, entonces yo quise hacerlo pero no me deja

  • Visitor
  • Despues de pagar mi plan me di cuenta que spotify familiar ya no es para 6 personas, sino para 4 y en los detalles me salía que podía comprar has 2 cuentas adicionales más, entonces yo quise hacerlo ...
  • lucia1901
  • Casual Listener
  • 184 Views
  • 3 replies
  • 1 likes
  • 184 Views
  • 3 replies
  • 1 likes

Superuser Contribution Switch from Premium to Family premium

PlanPremiumCountrySlovakiaDeviceiPhoneOperating System My Question or IssueHello, I would like to ask that what should I do if I change from Premium to Family Premium if I am not the person who set up the family premium?

  • Visitor
  • Plan Premium Country Slovakia Device iPhone Operating System     My Question or Issue Hello, I would like to ask that what should I do if I change from Premium to Family Premium i...
  • Joan
  • Moderator
  • 89 Views
  • 1 replies
  • 0 likes
  • Premium for Family
  • 89 Views
  • 1 replies
  • 0 likes