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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
PlanPremium (Family)CountryGermanyDeviceAnyOperating SystemAny My Question or Issue Pretty simple, I want to disable podcasts completely for certain accounts of the family plan. Podcasts are basically user created content with no "FSK", and not class...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
PlanPremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I am the family plan manager. I am unable to remove a member. When I follow the steps to remove a...
Since the last few weeks, nobody has been able to join my family plan. It shows that you should try again later or find another premium plan that's right for you. They tried changing their passwords, their browsers, and all the other things I saw in ...
Tenía el plan familiar de 6 perfiles y ahora que compré el anual tengo solo 4, quiero comprar los perfiles adicionales pero no me sale nada para comprarlos
Family planMultiple accounts: me, wife, kid1, kid2, kid3, kid42 echo dots I am able to play my Spotify music independently from my wife, kid3 and kid4 on each of our iPhones. We recently got 2 echo dots for kid1 and kid2. I setup each echo dot with a...
PlanFamily CountryUK My Question or IssueI am trying to add one more person to my family plan and it can’t find my address, even though it is type in the same way it appears in my profile, and the rest of the members didn’t have any problem. We have ...
Hello, I just wanted to ask whether or not it's possible for me to leave the premium family plan.I saw some posts about changing the plan in the account settings to a free plan however I'm concerned that it might change the plan for the rest of the p...
My Question or IssueI'm being prompted to add an address to continue using Premium Family. When taken to the address page, the search feature is not working. I get a message that it does not recognize my address just a few characters into typing. Eve...
PlanFree/PremiumCountry DeviceHonorOperating SystemAnroidMy Question or IssueI am an owner of a Family-Premium and I have sent an invitation for my husband to join in Spotify - but he cannot join as "the address is not matching" even we are located i...
I don't have premium on my phone only on my computer. I want both
None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFreeCountryDevice(iPhone 12)Operating System(iOS 10)My Question or IssueHello! I want to know if there is an annual subscription...
How to share my playlist Liked songs with a friend?We both are members of Premium for FamilyB.
PlanPremium Family Device(iPad) Operating System(iOS latest) My Question or IssueHi, when i browse my app under my account, I can see audiobooks which are able to be played. However when I use my kids premium family login under their iPad, same audio...
Tochter hat ihr Passwort geändert, das Icon von Spotify für ihr Kids Konto gelöscht. Da sie sich nicht an das Passwort erinnert, mögliche Lösung: ihr Konto lösch, neu einladen. Geht das? Wie? Danke, Dirk
None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFamily PremiumCountrySpainDevice(PC)Operating System(Windows 10) My Question or IssueI'm trying to join the family plan, but it ...
when accepting an invitation to premium family for another member, I cannot look up the address. I tried both on the phone and on different computers.
I can’t join our family subscription and when I try it tells me that I can’t change twice in 12th months even though I haven’t changed my subscription for over 18 months plus does anyone know how I can get help with this problem?
Premium familiarMéxicoMi pregunta o problemaingresa pago con tarjeta, spotify realiza el cargo y sin embargo sigo sin poder acceder a mi cuenta
New iphone. logged into spotify family premium. I am the manager. cant access audiobooks. even though I logged out of all other devices. Why? What do I do?