Announcements

Address verification failed

Address verification failed

My wife missed mail about address verification and now she was removed from my Family Plan. It turns out that we have to wait 1 year!
Is there any chance to restart address validation process?

Reply
1 Reply

Hey @michalmech ,

 

Thanks for coming to the Community.

 

Unfortunately, there isn't a way to restart the process for your wife's account. If it was flagged for 12 months, then you won't be able to add her account to the plan until the restriction expires.

 

Hope this clears things up 🙂

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts