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Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
PlanDuo PremiumCountryUnited StatesDeviceSamsung Operating System(Galaxy S10+) My Question or IssueRecently, my mother had me add her to my account so she could listen to her music on vacation. I upgraded to Premium Duo so we won't keep fighting over...
PlanPremium FamilyCountryUSADeviceSamsung Galaxy s21Operating SystemAndroid My Question or IssueI pay for the family plan so that my kids can listen to music with a little independence and my account preferences don't get thrown off by their songs. H...
Made a public collaborative playlist and friends are unable to add tracks! What the heck? The playlist is "SwordfireX5 2023" and it is not working. PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS ...
My partner is trying to join my family plan but he can't select the same location as I have submitted for our house. He types exactly the same address but he gets an error message after the selection and a prompt to try again. Anyone has ideas how to...
PlanPremiumCountryUKDevice(iPhone 8Operating System(iOS 10 Hi. One of my family members on my family plan has received an email from Spotify advising that their email address has been changed to a very dodgy looking foreign address. It looks genuine....
PlanPremium FamilyCountryGermanyDeviceAllOperating SystemAll My Question or IssueI have an ongoing subscription of Premium Family and the last payment was on May 1st (~5 days ago), nevertheless all our accounts are set to "Spotify Free". Please help ...
PlanPremiumCountrySpainDeviceXiaomi poco x3Operating SystemAndroid My Question or IssueSice she joined the family plan shes been unable to reproduce downloaded music withtout a connection to the internet, the app shows the error message No internet c...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy daughter has changed phones (due to her old one being damaged) and cannot remember her log...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI am a premium individual account holder (not through another plan) and would like to upgrade...
No se registró cambio a plan familiar, sino que me abonó tres meses del plan individual. Quiero el familiar
I can't listen to my downloads when I don't have internet or when I'm in offline mode, all my downloads appear as if they are not available I can't listen to my downloads when I don't have internet or when I'm in offline mode, all my downloads appear...
Hi, I have got a family subscription. Unfortunatelly the family management account is set to one of my kids.Is it possible to switch it to one of the other family accounts as "master account"? Thanks and regards
I am in the UK. I spoke to a chat help adviser 2 weeks ago to see if I could upgrade my premium account to family. He said I had to cancel my current subscription and then start a new one. The current subscription has ended but I still cannot upgrade...
I'm trying to add a new member to my family plan, but when my wife insert the adress, it shows an error screen (ops, sth gone wrong - try again).Her username is: karinabitenThanks in advance.Best,
PlanPremiumCountryUKDevicePCOperating SystemWindows 10 My Question or IssueSo I'm trying to leave my family plan but whenever I go to 'Account Overview' then 'Change Plan' then 'Cancel Premium', I get met with an error message 'Something went wrong. ...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
After changing my payment method due to my credit card changing, my account was somehow downgraded from family to premium individual. A day later, after changing it back to family, I've found all of my kids accounts are gone and their favorites are w...
If i change my password or log out on all devices will i get removed from the family plan?
If I turn on offline mode (airplane mode) playlists don´t work in phone (Samsung Galaxy A52s). Playlist are downloaded. I have downloaded playlist again, updated my phone, I have downloaded spotify again but offline mode don´t play music.
Plan: Premium FamilyCountry: FranceDevice: iphone12pro, MacbookPro and PC Operating System: iOS, MacOS and Windows11 My Question or Issue: Bonjour, Ayant un abonnement Premium Family 6 comptes, je souhaite ajouté mon 6eme compte à l’abonnement (les 5...