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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
PlanPremium FamilyCountryUSAMy Question or IssueI have a premium family plan with two kid profiles. I would like to change one of the kids profiles to a regular profile. I don't see a way to do this on the website and I couldn't find anything about i...
Loving the new free audiobook feature with premium but the rest of my family on my family premium plan would love access to this too. Would love an update where all family premium members have access to this function
Hi. I signed up for a new family premium program from my Android phone. My son used my phone some time ago and he had created a Spotify account back then. So, he left his email and when I paid for the program the main person (username, email, etc.) o...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
How do you change who is plan manager on a family plan?
I have allowed explicit content in account settings for family members (family premium subscription) and it still won't allow them to play any explicit content.
Two of my kids have outgrown Spotify kids. I’ve given them normal Spotify accounts under my family account. I’ve turned off explicit content. However, they’re both tech savvy like most kids these days, and they know how to get into the settings. So t...
Ya intente los pasos que aparecian en la pagina web pero sigue sin dejarme unirme.
Hey Team, have split with my partner and she is refusing to remove the explicit filter off my account after she removed me from her family plan. How can i have this removed as i am now paying for spotify but somehow she still has "guardianship" of th...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Premium For Family Country Peru Device Celphone, laptop Operating System (Android, Windows 10,etc.) My Question or Issue I renewed my premium family plan in eith the only one payment option and I had 6 members in my plan, the next day the renew...
PlanPremium Family PlanCountryMalaysiaDeviceInfinix Note 40 proOperating SystemXOS My Question or IssueRecently I tried to buy another additional account since there is only 5 members in my plan, but whenever I tried to buy another additional account...
I’m trying to join my husbands family account but it’s saying the addresses don’t match - when it’s the exact same address as the one I’ve entered.
quiero unirme a la cuenta premium mediante un enlace pero me sale que "no puedes unirte a este plan", dice que no pueden confirmar que vivo con el titular de ese plan pero si nisiquiera me permite ingresar mi direccion, dejo mi correo para que me res...
PlanFamily PremiumCountryCanadaDeviceIPhone Operating Systemios up to dateMy Question or IssueChanged from individual to Family. My sons have duo and I sent them the link to join mine. It worked seamlessly for my one son but for my other, after he wo...
I'm having trouble paying for the premium family subscription with my credit card. This is the first time this has happened. It's the only credit card I have, and I'm from Venezuela. It's a bit difficult to get one. What can I do? This is the first t...
I have recharge my premium with Telkom And it require a pin. I dnt have a pin
I’m on the Family plan with Managed accounts (not kids accounts) for my <13 children. They want to use Spotify on their computers, but it seems like the desktop apps doesn’t support the managed accounts?
I have woken up today to a message that we will move to a Free account as there is a problem with our payment. my husband was the main account holder. He died in Dec 22. Because I’m not the main account holder, I don’t seem to be able to remove him o...
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?