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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Casual Listener
27630 Views
44 replies
4 likes
Hi I was hoping to change the plan manager on my account as I don’t use audiobooks and it would benefit someone else in my family plan to be able to use it instead. How can I make this happen? Thanks
Hi I was hoping to change the plan manager on my account as I don’t use audiobooks and it would benefit someone else in my family plan to be able to use it instead. How can I make this happen? Thanks
Casual Listener
1574 Views
7 replies
0 likes
I have several playlists and play songs from them as I feel. However, when a re-select a playlist and play it, the first song in the playlist plays and not the last song that played. How to get Spotify to play the last song played in a playlist.
I have several playlists and play songs from them as I feel. However, when a re-select a playlist and play it, the first song in the playlist plays and not the last song that played. How to get Spoti...
Newbie
2148 Views
8 replies
3 likes
Hi!I have added a family member to the family premium account. The inscription was done successfully but the Spotify account still acts as a free version (even if as "manager" of the account, I clearly see the person is part of the family). This pers...
Hi! I have added a family member to the family premium account. The inscription was done successfully but the Spotify account still acts as a free version (even if as "manager" of the account, I c...
Visitor
4244 Views
17 replies
0 likes
Hi All, I have Spotify Premium Family with 4 users and we all use Spotify on our phones, in our cars and on Alexa's in the house.The problem I have is that if I'm listening on my phone or in the car and somebody at home starts to play music on one of...
Hi All, I have Spotify Premium Family with 4 users and we all use Spotify on our phones, in our cars and on Alexa's in the house. The problem I have is that if I'm listening on my phone o...
Newbie
35736 Views
40 replies
6 likes
Plan:PremiumCountryPerúDeviceSamsung s10e y pcOperating SystemAndroid Snow Cone, Windows 11 My Question or IssueTengo un cobro adicional en mi plan familiar y deseo el reembolso de ese pago adicional.
Plan: Premium Country Perú Device Samsung s10e y pc Operating System Android Snow Cone, Windows 11 My Question or Issue Tengo un cobro adicional en mi plan familiar y deseo el reembo...
Spotify Star
104 Views
1 replies
0 likes
I can’t join our family subscription and when I try it tells me that I can’t change twice in 12th months even though I haven’t changed my subscription for over 18 months plus does anyone know how I can get help with this problem?
I can’t join our family subscription and when I try it tells me that I can’t change twice in 12th months even though I haven’t changed my subscription for over 18 months plus does anyone know how I c...
Visitor
70227 Views
62 replies
4 likes
We have a family account and want to add more members. But it always sends the new member to the payment site. We also moved countries, so it gets even more messy. I am reading the posts, but it does not really work for us as it seems there are many ...
We have a family account and want to add more members. But it always sends the new member to the payment site. We also moved countries, so it gets even more messy. I am reading the posts, but it d...
Moderator
147 Views
1 replies
0 likes
My Question or IssueOkay so i really need help, i have had Spotify premium before. But then my dad could pay that month. Didn’t think much of it, my mom then said. Sure I’ll pay. She then startet a Spotify premium subscription. A family one. So I’m r...
...Spotify premium subscription. A family one. So I’m really happy. I then try to join. And then a message comes in. “You can only join Spotify once per 12 months” and I want my premium. So can a p...
Newbie
3800 Views
9 replies
1 likes
PlanPremium for FamilyCountryArgentinaDeviceiPhone 15Operating SystemiOS 10 My Question or IssueUser Experience. About a week ago my wife went to visit Italy. Yesterday, I realized that our Duo plan was downgraded to free, although monthly payments a...
Plan Premium for Family Country Argentina Device iPhone 15 Operating System iOS 10 My Question or Issue User Experience. About a week ago my wife went to visit Italy. Yesterday, I r...
Visitor
1077 Views
8 replies
0 likes
You can’t join this plan We couldn’t confirm that you live with the plan manager for this plan. You can join someone else’s plan again in 12 months. Or find another plan that’s right for you.
You can’t join this plan We couldn’t confirm that you live with the plan manager for this plan. You can join someone else’s plan again in 12 months. Or find another plan that’s right for you.
Spotify Star
131 Views
1 replies
0 likes
My plan type is "Premium Family" and I wish to change the Plan Manager to another family member but I can't figure out how do this.Do I have to cancel and have that family member signup for a new plan?
My plan type is "Premium Family" and I wish to change the Plan Manager to another family member but I can't figure out how do this. Do I have to cancel and have that family member signup for a n...
Visitor
4291 Views
2 replies
0 likes
PlanFrom Premium Family to Basic FamilyCountryNetherlandsDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI received the email of the price increase on Monday 28th Ap...
Plan From Premium Family to Basic Family Country Netherlands Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) M...
Visitor
499 Views
6 replies
0 likes
Why I am I still getting ads after re-joining Duo ?
Why I am I still getting ads after re-joining Duo ?
Spotify Star
88 Views
1 replies
0 likes
Hi,I'm trying to set up Spotify Duo, but Google can't find my address.I live in a rural area & I have tried my address & that of my neighbours, but Google can't find any addresses in my postcode. Can anyone help, please?Many thanksEva
Hi, I'm trying to set up Spotify Duo, but Google can't find my address. I live in a rural area & I have tried my address & that of my neighbours, but Google can't find any addresses in my p...
Spotify Star
110 Views
1 replies
0 likes
PlanPremium DuoCountryIndia Device(iPhone 12 + iPad)Operating System My Question or IssueI took a Duo plan for myself and my son. He was abroad. Now that he is back I am still not able to use the Duo invite and it keeps giving the address error. I am...
Plan Premium Duo Country India Device (iPhone 12 + iPad) Operating System My Question or Issue I took a Duo plan for myself and my son. He was abroad. Now that he is back I am...
Spotify Star
87 Views
1 replies
0 likes
PlanFamily PremiumCountryFranceOperating SystemAndroid My Question or IssueHi I live France but am English. My app is in English. I have signed up for family. I have installed the Kids app on my daughters Android tablet and it is all in French. How c...
Plan Family Premium Country France Operating System Android My Question or Issue Hi I live France but am English. My app is in English. I have signed up for family. I have i...
Visitor
1976 Views
4 replies
1 likes
hace varios años cree mi cuenta, y puse otro mail como titular y me agrege con mi otro mail como miembro (ni idea porque se ve q no entendia mucho) desde ese momento estoy pagando el plan de 6 personas (mi flia) pero nunca les mande la invitacion par...
hace varios años cree mi cuenta, y puse otro mail como titular y me agrege con mi otro mail como miembro (ni idea porque se ve q no entendia mucho) desde ese momento estoy pagando el plan de 6 person...
Visitor
8071 Views
2 replies
0 likes
YouTube über Kindersicherung sperren
YouTube über Kindersicherung sperren
Visitor
1477 Views
2 replies
1 likes
How do I set up to play different songs simultaneously on three different Google Nest devices at home using my Family Premium Account?
How do I set up to play different songs simultaneously on three different Google Nest devices at home using my Family Premium Account?
Visitor
7735 Views
14 replies
0 likes
PlanFree/PremiumCountry DeviceHonorOperating SystemAnroidMy Question or IssueI am an owner of a Family-Premium and I have sent an invitation for my husband to join in Spotify - but he cannot join as "the address is not matching" even we are located i...
Plan Free/Premium Country Device Honor Operating System Anroid My Question or Issue I am an owner of a Family-Premium and I have sent an invitation for my husband to join in S...
Visitor
10315 Views
20 replies
0 likes
