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Get help verifying your Premium for Family.
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueAfter being on my family's plan for years, I've been kicked off because I didn't log my addre...
I would like to drop them, but can they create an account with all of the songs they have saved?
PlanPremium Family CountrySwitzerland My Question or IssueI received a notification that my wife has been removed from my family account. So I sent her the invitation link again. When she uses the link she receives the message "You cannot join this s...
I want to invite my family member, and my plan is active with family premium plan, but for some reason, it kept showing "You can’t join this planPlease try again later.Or find another Premium plan that’s right for you."please check on that, thanks
I have been paying for premium family but nobody in my family can log in with their accounts because it say "you need to live at the same address" I have confirmed my address in the account setting and I watch my family members put in the same addres...
After clicking to accept the invite I just get a message saying 'There was a problem. Please try again later.' I have tried this multiple times on both iPhone 14 and MacBook Pro.
Hey Spotify Team, Your current kids' platform is way too basic and doesn't really cut it for older kids, but the adult platform throws way too much junk in the way of kids, especially with all the videos you've been pushing.We need something in betwe...
I am in the US and we have a family plan. I have been asked to update my password probably three times in the past few weeks. Just last week I updated it and am now being asked again to update it due to suspicious activity.I would like to know what s...
Plan - Premium Family Country - India Device - mi12spro Operating System - android My Family Members can't join the my premium family anymore . It's showing " You can’t join this plan Please try again later. Or find another Premium plan that’s right ...
I used the free trail run where I could not download music. I subscribed now for the Premium package but my problem is still not solved. Must I reload the app
My daughter has an individual plan and is afraid she will loose her playlists, wrapped data etc if she joins our family plan and cancels her individual account. Is this the case?
I accepted an invitation to join a family plan. I obviously live at the same address and I was trying to do this while staying there too actually. When I typed the address it said it didn´t match. I decided to literally copy the address from the mast...
When we type my address that's currently set-up in my account, it does not verify and I can't confirm my family member as part of the user in my family plan. Please help
My family lives together in the US, but for some reason Spotify is saying that I'm in a different country and will not let me join the family plan. I was previously on the family plan, but got kicked out and am not able to rejoin.
I'm trying to invite my husband to the family plan. We were on duo plan before. When he click on the invite, Spotify mentionned he can't join that plan once every 12 months. But we were with the Duo Plan just before.Help. We use Spotify all day long....
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Je ne réussis pas à trouver l'adresse de mon domicile.Je suis le propriétaire du compte principal du l'abonnement Familial que j'ai pris. Sauf que je ne reussis pas à localiser mon domicile PlanFamilleCountryCameroun DeviceLenovo yoga 460 et Samsung ...
PlanPremium DuoCountryPolandDeviceiPhone 13 MiniOperating SystemiOS 17 My Question or IssueHi!I was trying to join Family Premium plan from my husband's invitation link. My sister and father has been able to join without any problems. It keeps displa...
Is possible to know the mail of each member of my spotify family group?
i've been paying for the plan for quite some time now. anything we've seen troubleshooting wise does not help. it does not show up in 'made for you' and does not give any of us the options to opt into seeing it on our profiles. we've also tried unins...